Job Description
Job Title: Helpdesk Administrator
Location: Coulsdon, London
About Our Client
Our client is a well-established, family-run national construction company with over 20 years of experience delivering high-quality workmanship across the UK. They have built a strong reputation for professionalism, skilled delivery, and maintaining high standards while remaining commercially competitive. Operating nationally, the business delivers projects across multiple core service divisions, working with a broad and varied client base in both the private and public sectors. Due to continued growth, they are seeking a proactive and well-organised Helpdesk Administrator to support their busy operations team from their modern offices in Coulsdon.
The Role
The Helpdesk Administrator will play a key role in ensuring the smooth coordination of projects and reactive works. Acting as a central link between the office and site-based contractors, you will help keep jobs on track, support site teams, and maintain accurate administrative records. This is an excellent opportunity for someone with construction or building industry experience who thrives in a fast-paced environment and enjoys being part of a growing business where their contribution makes a real impact.
Key Responsibilities
- Booking in jobs and coordinating schedules efficiently
- Acting as a main point of contact between the office and site-based contractors
- Assisting with quotes and day-to-day job administration
- Maintaining accurate records using internal systems and IT tools
- Supporting the wider team during busy periods
About You
- Previous experience in construction, building, or a related industry
- Strong IT skills, including confidence with job management systems, email, and spreadsheets
- Highly organised with excellent communication skills
- Able to manage multiple tasks and priorities effectively
- Proactive, reliable, and capable of working both independently and as part of a team
What's on Offer
A supportive and friendly team environment
A varied, hands-on role within a growing national business
Modern office facilities in a convenient Coulsdon location
Modern office facilities in a convenient Coulsdon location
