Tenant Liaison Officer

An opportunity has arisen for an experienced Tenant Liaison Officer (TLO) to join an ongoing project working across Burnley.

Role Overview

You will act as the key point of contact between residents and site teams, ensuring clear communication and a smooth delivery of works within occupied properties. This is ongoing work with an immediate start available.

Key Responsibilities

• Liaising with tenants regarding upcoming and scheduled works

• Providing clear and timely updates to residents

• Coordinating access to properties for trades teams

• Ensuring a smooth transition of operatives in and out of homes

• Handling tenant queries and resolving issues professionally

• Supporting the Site Manager and wider delivery team

Requirements

• Proven experience as a Tenant Liaison Officer

• Strong customer service and communication skills

• Ability to manage tenant expectations effectively

• Full UK driving licence (essential)

• Organised, proactive, and confident working independently

Package

• 15.00 per hour (PAYE or CIS)

• Ongoing work

• Reporting directly to the Site Manager

If you are an experienced TLO looking for immediate, ongoing work in the Burnley area, please apply today.