Operations Supervisor

Job Title: Operations Supervisor

Location: Gloucester

Salary: Competitive (regularly reviewed in line with industry standards)

The Opportunity

We are recruiting for an experienced Operations Supervisor to oversee depot and traffic management operations in Gloucester. This is a key leadership role responsible for ensuring operational efficiency, maintaining high safety standards, and supporting the smooth delivery of works across multiple sites.

This position would suit a proactive and organised individual with strong supervisory experience within traffic management, who thrives in a fast-paced, safety-critical environment.

Key Responsibilities

• Support the Depot Manager in the day-to-day running of depot and traffic management operations
• Assist with short- and long-term planning to ensure all sites are installed and maintained to required standards
• Deputise for the Depot Manager during periods of absence
• Conduct regular site visits, audits, and depot inspections to ensure compliance with Health & Safety legislation, company standards, and customer KPIs
• Lead, brief, and support operatives, ensuring full adherence to RAMS, SOPs, PPE requirements, and safe systems of work
• Promote and embed a strong Health & Safety culture across all operations
• Oversee vehicle and equipment checks, ensuring defects are reported and resolved promptly
• Manage customer queries and complaints professionally, ensuring timely resolution
• Monitor labour, plant, and depot performance to drive operational efficiency
• Ensure accurate completion of all paperwork, digital records, and performance reporting
• Participate in an out-of-hours rota to maintain 24/7 operational coverage
• Support incident and near-miss reporting and investigations
• Maintain up-to-date knowledge of relevant legislation and complete ongoing CPD and required training

About You

• Proven leadership experience within traffic management
• Excellent communication and organisational skills
• Proactive and solution-focused approach
• Calm and effective under pressure
• Strong problem-solving ability
• Professional, reliable, and adaptable
• Committed to maintaining high safety and operational standards

Technical Skills & Experience

• Minimum 1 year s experience in a supervisory role within traffic management
• Experience across all aspects of 12D traffic management

Qualifications

• CSCS Card
• Lantra 12D M1, M2, M3, M5 & M6
• Full UK Driving Licence