Job Description
Job Title: Helpdesk Administrator
Location: Coulsdon
About the Role
We are looking for a proactive and well-organised Helpdesk Administrator with construction or building industry experience and strong IT skills to support our busy operations team.
You will play a vital role in keeping projects running smoothly by coordinating jobs, supporting site teams, and acting as a key link between the office and contractors on site. This is an excellent opportunity to join a growing business where your contribution will genuinely make a difference.
Key Responsibilities
Booking in jobs and coordinating schedules efficiently
Acting as a main point of contact between the office and site-based contractors
Assisting with quotes and day-to-day job administration
Maintaining accurate records using internal systems and IT tools
Providing support to the wider team during busy periods
About You
Previous experience in construction, building, or a related industry
Strong IT skills, with confidence using job management systems, email, and spreadsheets
Highly organised with excellent communication skills
Comfortable managing multiple tasks in a fast-paced environment
A proactive team player who can also work independently
What We Offer
A supportive and friendly team environment
A varied and hands-on role in a growing business
