Housing Allocations Officer

Job Title: Housing Allocations Officer

Are you passionate about making a difference in your community? Do you have a knack for organisation and a commitment to customer service? If so, we want YOU to be part of our dynamic Housing Choice & Applications service.

Position: Housing Allocations Officer
Rate: 20.28 per hour (PAYE)

Location: Havering

What You'll Do:
As a Housing Allocations Officer, you will play a vital role in delivering effective housing solutions. Your responsibilities will include:

• Managing shared inboxes and responding promptly to inquiries from applicants, residents, and partner agencies.
• Advertising available properties through the Choice Based Lettings (CBL) system, ensuring compliance and accuracy.
• Making timely offers and nominations for properties to reduce void turnaround and rental loss.
• Verifying applications and supporting documents to ensure eligibility before offers are made.
• Collaborating with internal teams, registered providers, and external stakeholders to facilitate smooth allocations.
• Maintaining accurate records and ensuring data integrity in housing systems.

What We're Looking For:

• Experience in housing allocations or a customer-focused local authority environment.
• Strong administrative skills with a keen eye for detail.
• The ability to manage multiple priorities and meet tight deadlines.
• Confident communication skills to handle sensitive inquiries professionally.
• Competent IT skills, including experience with housing management systems.

Personal Attributes:

• Organised, methodical, and outcome-focused.
• Customer-centered with a commitment to fairness and accuracy.
• Resilient and adaptable in a fast-paced environment.

If you're ready to take on this exciting challenge, we'd love to hear from you! Apply today and help us deliver housing solutions that truly matter!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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