Regional Operations Manager

We're working with a well-established housing organisation who are looking to appoint a Regional Operations Manager to oversee their South West portfolio. This is a senior, field-based position with responsibility for operational delivery, property standards and compliance across a large and varied housing stock.

This Regional Operations Manager role is offering:

• A competitive salary, 46-48k, dependent on experience.
• Full-time hours, working 9am5.30pm.
• Field-based role covering the South West region.
• Company vehicle provided for business use.
• The opportunity to join an organisation with a strong social purpose and long-term growth plans.

Key responsibilities of the Regional Operations Manager include:

• Overseeing day-to-day operations across the regional property portfolio.
• Providing direct oversight of field-based teams including maintenance operatives and cleaning staff.
• Driving high standards of property condition, safety and compliance.
• Taking a proactive approach to void performance to ensure homes are returned to use within agreed timescales.
• Overseeing contractor performance, sourcing new suppliers and ensuring value for money.
• Ensuring compliance across fire safety, damp and mould, housing standards and wider health and safety requirements.
• Supporting delivery of organisational objectives including growth, social value and net zero commitments.
• Approving expenditure and maintaining strong financial control across the region.
• Handling escalated operational issues, complaints and complex cases.
• Producing clear reports and performance updates for senior leadership.

Skills and experience required for the Regional Operations Manager role:

• Proven experience overseeing large, dispersed field-based teams.
• Strong knowledge of property operations, maintenance and compliance.
• Confident leadership style with sound judgement and decision-making ability.
• Commercial awareness with experience working within defined budgets.
• Excellent communication skills with residents, contractors and internal stakeholders.
• Highly organised, resilient and able to perform effectively in a fast-paced environment.

Background required for the Regional Operations Manager position:

• Experience in a senior regional or operational role within housing, property or a related sector.
• Strong understanding of HHSRS, fire safety and wider housing compliance requirements.
• Fire Risk Assessment or Health & Safety qualifications desirable but not essential.
• Full UK manual driving licence required due to regional travel.
• Enhanced DBS required.

If this Regional Operations Manager opportunity is of interest, please reach out via email to (url removed) or call (phone number removed).