Administrator

Helpdesk Administrator - Maintenance

Central London Office-based

Are you a skilled administrator with help desk experience? Are you seeking an opportunity to become a key, active member of a highly skilled team? If so, this role might be the perfect fit for you.

We are looking for a friendly, organised Helpdesk Administrator to join our Maintenance team in Central London. This is a key support role where you will work closely with our Contracts Managers, helping keep things running smoothly behind the scenes.

What you will be doing

• Supporting Contracts Managers with day-to-day administration
• Scheduling reactive maintenance works and helpdesk call-outs
• Keeping records and spreadsheets accurate and up to date
• Managing holiday and absence records to support planning
• Creating and maintaining asset registers using our CAFM system
• Producing Excel spreadsheets and financial reports
• Managing financial paperwork including invoices, credits and VAT
• Preparing figures and information for client meetings
• Helping keep our contracts running efficiently and compliantly

About you
You're organised, confident, and happy juggling different tasks. You communicate clearly, enjoy working as part of a team, and are not afraid to take ownership of your work.

What we are looking for

• At least 2 years' experience in a similar admin or helpdesk role
• Strong literacy and numeracy skills
• Good working knowledge of Excel, Word, Outlook and internet tools
• Clear and confident communication skills

Nice to have (but not essential)

• Experience in Maintenance or Facilities Management
• Knowledge of CAFM systems
• PowerPoint skills

Personal qualities

• Reliable, punctual and well organised
• Confident and professional
• A positive team player who enjoys supporting others