Plumbing & Heating Engineer - Commercial

Commercial Heating Wet Worker Engineer

Location: Sutton - covering Wandsworth (with flexibility to travel)
Salary: 40,000 + Call Out (Minimum 4,000 retainer + paid door-to-door) + Overtime after 5pm finish (Time & Half / Double) - OTE 60k
Employment Type: Full-time

About Us

We are a well-established, family-run business with over 50 years of experience and a reputation for high staff retention. We pride ourselves on strong family values, equal opportunities, and promoting from within. As a Living Wage employer and member of the 5% Club, we invest in our people through training, development, and wellbeing initiatives.

The Role

We are seeking an experienced Commercial Heating Wet Worker Engineer to join our Commercial Service Department. You will be responsible for installing, maintaining, and repairing pipes and fixtures (radiators, cylinders, etc.) associated with district heating systems in residential properties. This includes testing, inspection, fault diagnosis, and delivering repairs to the highest standard.

Key Responsibilities

• Diagnose faults and select appropriate tools/materials for repair
• Install, maintain, and repair radiators, valves, cylinders, thermal stores, tanks, and ancillary equipment
• Upgrade/repair heating and hot water services
• Perform inspections and replace worn parts
• Isolate and cap leaking radiators/valves
• Wire controls for 2- and 3-port valves and immersions
• Complete site logs (written and electronic)
• Respond to callouts for heating/hot water systems, ensuring high first-time fix rates
• Participate in emergency call-out rota (1 in 5)
• Adhere to company Health & Safety standards at all times

What We're Looking For

• Qualifications: Minimum Level 2 NVQ Plumbing or equivalent
• Experience: Plant rooms, commercial systems, and HIUs (essential)
• Strong mechanical and technical skills
• Excellent problem-solving and decision-making abilities
• Effective time management and communication skills
• Commitment to delivering exceptional customer service

Benefits

• Paid weekly
• Company van, fuel card, tools, and van stock provided
• Uniform, mobile phone, and tablet supplied
• 25 days holiday + Bank Holidays (annual leave increases after 5 years)
• Pension: Company contribution 3%, personal contribution 5%
• Mental health resources and cycle-to-work scheme
• Open-door policy and career progression opportunities

Call Out Details:

• Retainer: 450/week
• Call out paid at time & half (Mon-Sat) and double time