Neighbourhood Manager

Neighbourhood Manager

Hourly Rate: 37 PAYE to 49 Umbrella

Location: Welwyn

Job Type: Temporary

Reed is pleased to be partnering with the council in Welwyn to recruit a Neighbourhood Manager for their Public Realm team. This pivotal role involves conducting a comprehensive service review of the Neighbourhood Service, which focuses on council housing tenancy management. The ideal candidate will possess a strategic vision and operational expertise to ensure the service adheres to all regulatory, corporate, and customer requirements.

Day-to-day of the role:

• Conduct a detailed service review of the Neighbourhood Service, examining its structure, functions, staffing, and resources.
• Develop business cases, conduct feasibility analyses, and plan resources to align the service with regulatory, corporate, and customer needs.
• Oversee the strategic and operational delivery of a high-quality Neighbourhood Service.
• Ensure the delivery of an effective and customer-focused service that supports tenants in living fulfilling, healthy, and independent lives.
• Lead a housing management service within a dynamic and changing organisational context, managing staff across various landlord functions.
• Identify and implement service/business development opportunities to enhance long-term viability, customer experience, and value for money.
• Foster effective and collaborative working relationships with internal teams, customers, partner groups, and stakeholders.

Required Skills & Qualifications:

• Extensive knowledge of housing, tenancy, and housing management practices, including legal and regulatory requirements.
• Proven experience leading a housing management service within a dynamic organisation.
• Demonstrated ability to manage staff across a range of landlord functions.
• Strong track record of identifying and implementing service/business development opportunities.
• Experience in building effective and collaborative working relationships with various groups.
• Current driving licence and access to a vehicle with relevant insurance for business use.

To apply for this Neighbourhood Manager position, please submit your CV detailing your relevant experience.