Neighbourhood Housing Officer

Good Afternoon,

I am currently representing Camden Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Neighbourhood Housing Officer this role will be: WC1H9JE

The right candidate will:

• Proactively manage estates and blocks across tenures providing resident focussed service in line with our published service standards and values.
• Be the key local contact for our residents and stakeholders, providing support and early intervention with the primary aim of sustaining tenancies.
• Work with vulnerable tenants, making appropriate referrals and liaising with partners and services to ensure that the right level of intervention is in place to support them.
• Use tenancy enforcement tools in a proportionate way to resolve any issues. Engaging with residents in their homes, our offices or through other channels to ensure they understand the conditions of any agreement and the consequences of their actions/impact on others. Always ensuring we are working within the statutory and regulatory framework.
• Proactively manage and investigate reports of nuisance and ASB to prevent escalation. Take appropriate action in each case, working in partnership with other services and agencies to seek a positive resolution.
• Provide a responsive housing management service to ensure a clean, safe and well-maintained communal areas within our blocks and estates. This will include scheduled inspections to support and evidence our good neighbourhood management approach and communal areas policy.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,