Property Client Services Manager

The Property Client Services Manager will oversee facilities management, property and tenant operations whilst maintaining strong relationships with all stakeholders. This 18 month fixed-term-contract role, based in the North West area, will involve covering properties across Accrington, Blackburn, Burnley and East Lancashire, requiring an organised and proactive individual to ensure smooth and efficient service delivery.

Client Details

The hiring organisation is a respected entity within the healthcare sector in the Accrington and East Lancashire area, focused on providing comprehensive property and facilities management solutions. They are committed to supporting community well-being through their services.

Description

The Property Client Services Manager will:

• Act as the primary liaison for tenants, fostering positive relationships and resolving queries.
• Manage facilities and services effectively.
• Coordinate tenant meetings, variation requests, and new work approvals.
• Manage room bookings and maximise space utilisation.
• Support compliance processes, health & safety, and fire risk assessments.
• Maintain accurate site documentation, contact lists, and security records.
• Promote available space and facilitate site visits for prospective tenants.
• Encourage community engagement and health campaigns within sites.

Profile

A successful Property Client Services Manager should have:

• A proactive, organised professional approach with strong relationship-building skills.
• A passion for delivering excellent service.
• Minimum 2 year's experience in Facilities or Site Management.
• Strong communication and stakeholder engagement skills.
• Experience in financial management and budget monitoring.
• Ability to work independently and prioritise under pressure
• Proficient in Microsoft Word and Excel.
• A background in building, property or facilities management in the real estate and property sector.

Desirable:

• Knowledge of healthcare services and systems
• Health & Safety training (IOSH/NEBOSH)
• Experience in health centre or large facility environments

Job Offer

The role of Property Client Services Manager benefits from:

• Competitive salary ranging from 35,000 to 40,000 per annum
• 25 days holiday per year (excluding bank holidays)
• Generous Pension Scheme
• Health Cash Plan
• Group Income Protection (subject to T&C's)
• Employee Assistance Programme
• Continuous Training for Personal & Professional Development
• Blue Light Discount

If you are passionate about building services, facilities management and relationship building, this role in Accrington and East Lancashire could be the perfect fit for you. Apply now to take the next step in your career as an Property Client Services Manager!