Sheltered Housing Officer

MMP Consultancy are looking to recruit a Supported Housing Officer to join a Local Authority based in Essex.

Key Responsibilities

• Manage the day-to-day operations of a sheltered housing scheme
• Conduct tenant inductions, daily welfare checks, and maintain support plans
• Ensure health and safety compliance, including fire safety and telecare systems
• Liaise with external agencies to coordinate tenant support and social activities
• Promote independence while fostering community cohesion
• Respond to safeguarding concerns and maintain accurate records
• Participate in an emergency out-of-hours rota

We are looking for someone who:

• Communicates clearly and empathetically with older and vulnerable people
• Has experience of working or caring for vulnerable or older people and those living with long term disability
• Works independently and remains calm under pressure
• Has IT skills and is confident using Microsoft Office
• Demonstrates excellent customer service and relationship-building skills
• Has experience in sheltered housing or similar environments
• Understands safeguarding and assistive technologies like telecare
• Has a flexible attitude to being called upon to work in an emergency or unusual circumstances
• Holds a valid driving licence and has access to transport with business insurance