Housing Options Advisor

Spencer Clarke Group are seeking a Housing Options Advisor for a Local Authority Client in Ellesmere Port.

In this role, you will provide expert housing advice, assess homelessness cases, and work with customers and partners to prevent and relieve homelessness.

Duties:

• Act as the first point of contact for housing enquiries and help customers explore all housing options.
• Evaluate homelessness applications and determine the Council's statutory duties under relevant legislation.
• Work with customers, support providers, and external agencies to create Personal Housing Plans and arrange temporary accommodation where needed.
• Maintain accurate case records, produce reports, and contribute to policy or procedural improvements.

Qualifications and Experience:

The successful candidate will have the following skills / experience:

• Experience of working directly with the public in a professional setting.
• Experience in housing services, homelessness prevention, or related support roles.
• Experience assessing needs, creating plans, and managing individual cases.
• Experience working with external partners or support providers to deliver solutions.

What's on offer:

Salary: 32ph

may negotiate higher for exceptional candidates, based on experience

Contract type: 3-6 months minimum, with a high likelihood of extension

Hours: Monday to Friday, 37 hours per week

How to apply:

• Once your CV is received, if you are successful, you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
• For any further questions, please contact Taylor Kirkham on (phone number removed).

INDSCGTK