Operations Manager

One of our long standing window and doors contractor clients based in Hampshire are seeking a full time Operations Manager (number 2 to the MD) to take on full responsibility for all domestic installations.

The ideal candidate will be responsible for ensuring efficient installations on all domestic properties, maintaining quality standards, optimising processes, managing up to 5 teams installations teams, ensuring that health and safety regulations are met.

Key Responsibilities:

• Oversee daily operations to ensure all installation targets are met.
• Monitor workflow, identify bottlenecks and implement solutions for continuous improvement.
• Work closely with the Quality Assurance team to resolve any non-conformities and implement corrective actions.
• Manage, train, and mentor a team of supervisors, team leaders and operators.
• Foster a culture of accountability, safety, and continuous improvement.
• Conduct performance reviews and implement staff development plans.
• Ensure full compliance with health, safety, and environmental regulations.
• Communicate effectively with other departments such as Human Resources, Sales, Despatch, Quality, Health & Safety and Finance to align production goals with business objectives.

Preferred Attributes:

• Previously an Installation Manager or similar as you will be very much involved with all installations.
• Need to be very agile minded and have a real process improvement approach.
• Ability to work under pressure in a fast-paced environment.
• Strategic thinker with a strong focus on operational excellence.
• Strong understanding of regulatory and compliance standards within the building products industry.
• Understands end to end operations and has a passion for customers.
• Proven leadership skill sets.
• Being a good middle manager, getting people working together.
• Able to deal with conflict and agree to engage in a culture based on loyalty.
• Able to drive change through innovation and systems processes.

You must have industry windows and doors knowledge to apply for this role.