Property Service Team Leader- Hybrid

Position: Property Services Team Leader
Hours: 35 per week
Pattern: Monday - Friday
Location: Arlington, London / Hybrid

Salary: 22.28 per hour

Lead one of six operations support teams to deliver top-quality admin and compliance support across repairs, services, and technical projects. Build strong relationships with customers and stakeholders while driving a customer-focused, high-performing team.

• Lead, motivate, and develop an admin support team.
• Provide coaching, mentoring, 1:1s, and team meetings.
• Ensure team members are trained, inducted, and clear on responsibilities.
• Adhere to financial and procurement procedures.
• Monitor DLO and contractor performance to meet KPIs.
• Manage compliance data (gas, heating, M&E PPM, EICRs, etc.).
• Produce management reports and track team targets.
• Build positive relationships with internal and external stakeholders.
• Support service delivery through effective planning and problem-solving.

Essential:

• Proven line management experience.
• Strong IT, organisational, and communication skills.
• Excellent problem-solving and time management abilities.
• Customer-first mindset; collaborative team player.

Desirable:

• Experience in housing/property or contract admin support.
• Familiarity with repair & maintenance processes and job scheduling tools.
• Knowledge of ICT systems, performance reporting, and mobile working.
• Experience in high-pressure environments and partnership working.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.