Estates Support Officer

Estates Support Officer / Repairs Administrator

• Location: Preston PR4
• Job Type: Full-time temp till end of April 2026
• Grade: 13.28 per hour PAYE

We are seeking an Estates Support Officer to oversee the day-to-day service and CAFM repair portal, providing administrative support to the Estates and Facilities Management Department. This role is crucial in ensuring that maintenance functions are delivered to a high standard, supporting and facilitating front-line operations.

Day-to-day of the role:

• Support the Estates technical professional staff and Business Support teams by providing a first-class reactive maintenance response service.
• Oversee the Estates Computer Aided Facility Management system (CAFM) service, monitoring the volume and patterns of reactive requests, and performance monitoring of contractors.
• Collate and interpret engineer's reports ensuring that statutory remedial action is taken within agreed technical and financial parameters.
• Coordinate with Business Support teams and contractors in managing the statutory and non-statutory testing programme of works.
• Input and interrogate relevant technical information within various CAFM systems, taking appropriate actions in accordance with agreed parameters.
• Proactively monitor and control estate-related utilities and services, coordinating and undertaking site audits as necessary.
• Understand and interpret risk assessments & method statements submitted by contractors.
• Assist in procuring service contracts and construction quotations and tenders in line with public procurement directives.
• Provide high-quality service to all stakeholders and customers, handling enquiries with efficiency, tact, and diplomacy.
• Administer, process, and approve requisitions of purchase orders, raise invoices, and manage financial transactions related to estates management.

Required Skills & Qualifications:

• Qualification in Facilities Management or a relevant estate-related technical area equivalent to NVQ Level 4.
• Experience in using Microsoft Office Suite, particularly Word, Excel, Access, and PowerPoint.
• Comprehensive knowledge of a Computer Aided Facilities Management software system.
• Experience in property-related issues, management information analysis, and maintenance processes.
• Strong administrative skills, including the administration and approval of orders, invoices, and financial transactions.
• Excellent communication skills, capable of dealing with internal colleagues and external associates effectively.

How to apply:

To apply for the Estates Support Officer position, please submit your CV detailing your relevant experience.