Head of Facilities Management

One of FBR's current maintenance and refurbishment clients with an established and growing customer base across the hospitality, healthcare, public, and commercial sectors have decided due to demand to recruitment an highly motivated and experienced Head of Facilities and Maintenance Manager.

Responsibilities;

Lead, influence and guide the Facilities & Maintenance team in the delivery of both reactive and planned works across a diverse property portfolio.

Inspire and motivate your team in line with company values and contribute to the overall success of the business.

Hold P&L visibility and accountability for operational budgets, performance metrics and KPIs.

Drive operational excellence and identify opportunities for service improvement and efficiency.

Act as the key liaison point for customers, ensuring positive customer relationships and consistent service delivery.

• Oversee and manage delivery across a range of work packages, including;
  • Statutory compliance works
  • Reactive and planned electrical work
  • Reactive and planned fabric works
  • Reactive and planned subcontracted works
  • Utilise a predominantly direct delivery labour force, ensuring quality, consistency and value for money across all works.
  • Build, manage and develop, where necessary a high quality, reliable and cost effective supply chain.
  • Ensure all services are delivered in full compliance with H&S and statutory requirements.
  • Lead, mentor and develop your direct reports to achieve departmental and individual objectives.
  • Manage the out of hours
  • Be an advocate and role model for safety, professionalism and high standards across the business working with internal teams, customers and supply chain partners.
  • Identify and implement policy and procedural improvements to enhance customer experience, operational delivery, safety and commercial outcomes.
  • Collaborate with other senior leaders across the business ensuring company values and business-wide standards of excellence are consistently maintained.
  • Qualifications & Experience;
  • Proven experience in a senior Facilities Management, Construction, M&E, or Property leadership role.
  • Strong background in managing customer relationships and engaging with senior management.
  • Demonstrable experience influencing, coaching, and developing operational leaders.
  • Strong technical knowledge of relevant health & safety legislation, statutory compliance, and industry regulations.
  • NEBOSH Diploma or equivalent, with CMIOSH status (preferred).
  • Proven experience managing budgets, financial performance, and P&L responsibility.
  • Track record as a Commercial or Contracts Manager with experience in leading operational teams.
  • Proven ability to lead and develop teams of managers across multiple disciplines (Mechanical, Electrical, Fabric, Service Delivery).
  • Excellent organisational and leadership skills.
  • Strong commercial acumen with sound financial management capabilities.
  • Full UK driving licence.
  • As part of the role, you will be required to complete site visits across the South East and South West. In addition there may also be the requirement to travel to customer locations across the UK.

Benefits;

The Company offers a realistic salary package including a company car or car allowance scheme, a paid health cash plan and private medical insurance plus 25 days holidays per annum plus bank holidays.