Housing Officer

Job Title: Housing Officer
Location: Manchester
Contract Type: 6 Month Contract
Salary: 24-26 Per Hour
Start Date: ASAP

Overview:
We are currently seeking a proactive and customer-focused Housing Officer to join a dynamic team within a Housing Association or Local Authority. This role is ideal for someone passionate about delivering high-quality housing services and making a real difference in the lives of residents.

Key Responsibilities:

• Manage a patch of properties, ensuring tenancy compliance and delivering excellent customer service.
• Handle tenancy-related issues including ASB, rent arrears, safeguarding concerns, and tenancy sustainment.
• Conduct home visits, estate inspections, and tenancy audits.
• Work collaboratively with internal teams and external agencies to resolve complex cases.
• Support residents with advice and guidance on housing-related matters.
• Maintain accurate records and ensure compliance with relevant legislation and policies.