Facilities Assistant

  • Reed
  • Stansted, Essex
  • Oct 17, 2025
Full time Real Estate

Job Description

Facilities & Maintenance Assistant - Bishop's StortfordSalary: £26,000 - £30,000 per annumHours: Monday to Friday, 8am - 5pm (1 hour lunch)Dog-friendly office Games room Friday drinks Regular socials

Are you a confident, organised, and people-focused individual with a passion for keeping things running smoothly? A well-established and growing company in Bishop's Stortford is looking for a Facilities & Maintenance Assistant to join their vibrant and friendly team.

About the Role:

You'll be supporting both the Helpdesk Manager and Project Managers in a dynamic, fast-paced environment. The role sits between two key functions:

  • Helpdesk
  • Project Management

Expect a varied workload involving:

  • Scheduling and administrative support
  • Coordinating maintenance tasks
  • Communicating with internal teams and external contractors

About You:

We're looking for someone who is:

  • A confident communicator and natural relationship builder
  • Highly organised with strong common sense
  • IT literate and quick to learn new systems
  • Honest, driven, and transparent in their approach

Highly Desirable Skills & Attributes

  • Experience with facilities management platforms or helpdesk systems (e.g. Joblogic, CAFM, or similar).
  • Knowledge of contractor management and basic H&S requirements.
  • Prior experience coordinating engineers, subcontractors, or site access.
  • A background in reactive and planned maintenance workflows.

Office Culture & Perks:

  • Open-plan office with 9 full-time team members
  • There is a resident dog so you must be dog friendly!
  • Games room with pool and darts
  • Garden space and kitchen
  • Regular company socials - all paid for!

Benefits:

  • 20 days holiday + your birthday off + 8 bank holidays
  • Auto-enrolment pension
  • Exclusive recruitment partnership
  • 2-stage interview process with key team members

If you're ready to join a company where relationships matter and no two days are the same, we'd love to hear from you!