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Pass the Keys is the UK's leading full-service short-let and holiday-let management company, simplifying property hosting for homeowners since 2015. Founded by Alexander Lyakhotskiy to address the challenges of short-let management, we've grown into a network of 70+ franchise partners across the UK, Spain, and Northern Ireland. Our mission is to empower homeowners by delivering a hassle-free hosting experience while ensuring an exceptional guest stay. Reporting to the Territory Manager, you will be the engine of our local operations, responsible for the end-to-end service delivery for our portfolio of properties. This is a performance-driven role where your success will be measured by core operational KPIs, including guest satisfaction ratings, cleanliness scores, health and safety compliance, and supplier performance. The ideal candidate thrives in a fast-paced environment, excels at complex scheduling and problem-solving, and has a passion for creating seamless, five-star experiences. This is a hands-on role that requires strong organisational skills, and a sharp eye for detail. Key Responsibilities: Service Delivery & Scheduling Manage the cleaning and maintenance schedules, allocating tasks to providers and ensuring timely service completion for all bookings. Oversee daily operational coverage, responding to guest requests and efficiently managing check-in and check-out procedures. Review new bookings to proactively plan and resource all operational requirements in advance. Coordinate and schedule all maintenance tasks, ensuring minimal disruption to guests and clients. Supplier & Provider Management Recruit, onboard and train new providers, ensuring they meet our high standards for service and professionalism. Serve as the primary point of contact for all suppliers, managing communications, tracking hours, and reviewing performance. Monitor supplier performance through data, feedback, and spot checks to drive continuous improvement. Process and approve client and provider adjustments as required. Quality Control & Compliance Implement and enforce quality standards through regular spot checks, property inspections, and adherence to detailed cleaning checklists. Manage inventory for linen and guest consumables, coordinating orders to ensure properties are always well-stocked. Ensure all properties comply with safety regulations by maintaining up-to-date safety certificates. Oversee key control processes and conduct regular storage inspections to maintain security and organisation. Guest & Client Support Oversee the operational setup of new properties during onboarding, including photography, initial cleaning, key handover, and health & safety checks, ensuring each property is fully prepared to welcome its first guests. Act as the primary escalation point for operational issues, managing and resolving guest and client resolution cases efficiently and professionally. Respond thoughtfully to guest reviews, addressing feedback and implementing changes to improve future service. Manage client and guest communication preferences related to property information and "Guest Success" initiatives. Key Performance Indicators (KPIs) The Operations Manager plays a crucial role in the territory's success. Performance will be measured by your ability to deliver excellence across the following metrics: Guest Satisfaction & Quality Airbnb & Rating: Achieving and maintaining target guest review scores on major booking platforms. Airbnb Cleanliness Score: Hitting the target score specifically for cleanliness, reflecting the quality of housekeeping services. Operational Compliance & Efficiency Property Spot Checks: Meeting targets for the quantity and quality score of completed property inspections. App Usage: Ensuring high adoption and consistent usage of our internal app by all service providers. Health & Safety: Maintaining 100% compliance on all required property safety certificates and checks. Financial Contribution NBV & Gross Profit: Contributing to the territory's financial goals (NBV vs Previous Year, Gross Profit NBV %) by managing operational costs, maximising efficiency, and preventing revenue loss due to operational failures. Required Characteristics & Competencies: Essential: Proven experience in an Operations or Hospitality Management role. Exceptional organisational and time-management skills, with demonstrable experience in complex scheduling. Strong problem-solving abilities and a talent for handling escalations with a calm and professional demeanour. Experience managing third-party contractors, suppliers, or a distributed workforce. Excellent communication skills, both written and verbal. Tech-savvy and comfortable using various software platforms and mobile apps for scheduling, communication, and task management. A hands-on attitude and willingness to be in the field conducting inspections and meeting providers. Desirable: Experience in the short-term rental or property management industry. Familiarity with property management software (PMS) or ticketing systems. Additional Requirements: Location & Work Environment: This is a remote role, but you must be based in Oxford and be able to drive to properties to carry out on-site visits Weekend Working: Requirement: to work Thursday to Monday pattern and flexible hours to meet business needs. You may also be required to work occasional evenings/out of hours to meet operational demand. Travel Requirements: Occasional travel to other PTK territories for meetings and training. Why Join Us? At Pass the Keys, we are committed to fostering an environment where success is both achievable and sustainable. We believe in empowering our teams with the tools, support, and knowledge they need to thrive. As part of our team, you will benefit from: A Global Vision: Join an ambitious company aspiring to be the global leader in short-let and holiday-let property management. A Strong Company Culture: Our four core values-Drive, Evolve, Take Pride, and Together-guide everything we do. Autonomy & Independence: We manage by results, not input. No micromanagement-just accountability and impact. Professional Growth Opportunities: We encourage responsibility and development, allowing you to expand your skills as much as you can handle. Flexible Work Arrangements: We understand the importance of work-life balance and support flexible scheduling where possible. Competitive Salary: While there may be places that pay more, we offer competitive wages with strong career progression opportunities. A Great Team: Work alongside inspiring colleagues in a supportive and collaborative environment. UK-Specific Benefits: 22 days of holiday plus an extra day off for your birthday. Pension scheme with salary sacrifice, matching contributions up to 7%. Enhanced maternity pay-up to 90% of salary for six months. Bonus scheme available after passing probation Salary: £29,000- £31,000

Overview Branch Manager - haart Thetford Are you ready to take the next big step in your estate agency career? Our high potential haart Thetford branch is searching for a motivated, ambitious, and inspiring Branch Manager to lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry leading training and ongoing support A high performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader with haart Thetford! Benefits of being a Branch Manager at Thetford £50000 per year, complete on target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive programme Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one to one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart is proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.

Overview Branch Manager - haart March Are you ready to take the next big step in your estate agency career?Our high-potential haart March branch is searching for a motivated and inspiring Branch Manager to lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry-leading training and ongoing support A high-performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader with haart March! Benefits of being a Branch Manager at March £50000 per year, complete on-target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Overview This is a rare opportunity to take on a pivotal Area leadership role within the Spicerhaart network-driving strategy, performance and market share across a multi-function region. Based in Ashford, one of our fastest-growing business areas over the past 12 months, you'll lead a large team undergoing further expansion and unlock the significant growth potential across Ashford and its surrounding territories. As the strategic partner to the Estate Agency Director, you'll shape growth plans, elevate standards and build a high-performing culture that delivers exceptional results across Estate Agency, Legal Services, Financial Services and Land & New Homes. Estate Agency management experience is essential for this role. Location: Ashford Accountable to: Estate Agency Director Responsible for: A defined multi-function Area of the Spicerhaart Network - Bespoke, industry leading package available, dependant on experience Main Purpose of the role: Responsible for supporting the Estate Agency Director in the implementation and delivery of the Area's strategic operating plans including sales performance within the income, profit and market share across Estate Agency and Legal Services, with oversight and contribution to Financial Services and Land and New Homes. Critical Activities/Main duties: Listings and Market share driven through a culture of canvassing and prospecting; embeds, owns and actively evidences the Company principles for Canvassing, Prospecting and Market Share to optimise 'Area' business opportunities. Drives and creates a partnership culture throughout the 'Area'. Operates and supports partnership working across all business streams within the 'Area' to maximise operational efficiency. Activities/Main duties: To contribute and support the EAD in devising the Area strategy that ensures profitable growth and continuous improvement within the Area. Specific focus will be applied to the role relevant KPIs and Growth of Market Share within the defined territory. Builds and develops a highly effective Area Team whilst embedding the core behaviours, values and principles of the Company. Ensuring that the 'Divisional' operating objectives and standards of performance are not only understood but owned by the Area Team and all employees. Contributes to the definition of and delivers the minimum standards across the Area. Ensures the Area adheres to the 'Spicerhaart Way'. Creates and drives a culture of coaching that leads to a high performance culture (best in class ethos). Leads and motivates the Area business at all times. Works collaboratively with the wider business to ensure that the Area strategy for recruitment, retention, training, coaching and developing is aligned to the 'Divisional' goals. Effectively implements Company and Business Policy within the Area. Represents the Area (is known as the professional face of the Area both internally and externally). Ensuring the implementation of and compliance with 'Divisional' operational planning and financial control systems. Regular monitoring of the Area operating and financial results against plans and budgets, with an aim to improve and increase profitability. With the agreement of the EAD takes remedial action where necessary. Accountable for the legal and commercial compliance throughout the Area business. Supports the EAD in creating a culture of innovation. Throughout the Area, creates a universal knowledge and understanding and commits to the adoption of HR process and best practice including recruitment & selection, training & development, activity and performance management and employee relations. Takes personal accountability for the retention of staff, intervening personally where appropriate to ensure no regretted leavers. Ensures engagement in local marketing initiatives. Establishes, owns and is responsible for the results of the internal audit and compliance processes within their area. Ensure Health and Safety of all colleagues and all reporting is carried out in compliance and legislation and company policies and procedures. Takes responsibility for the Brands reputation within the public forum and B2B with Review platforms playing a key role within this. Forms part of and contributes richly to the Divisional Management team as a Member of the Management team. Works with and supports the Partnership Director to recruit high caliber, industry leading estate agency professionals (or equivalent experience) into the desired Hub and Partnership locations in line with Spicerhaart's Growth plan Role Specific Competencies: People Management; ability to motivate a workforce, to undertake high level and detailed staff 1:1s and reviews with a focus on performance and development of individual reports Strategic Management; provides clear direction and purpose to all Area staff Effectively, contributes to, communicates and drives Change - gains buy in at the earliest opportunity Personal Impact; evidences knowledge and competence daily as a role model within their environment. Uses Influencing Strategies Understands and predicts market trends across Area business streams in order to react/forecast appropriately Marketing experience; understands and responds to Area requirements Champions and conducts the basics; canvassing, prospecting, social media, video, FLINK, 5 star reviews, door knocking, On Market-Off Market Assess, appraise, evaluate; challenge the status quo Moves the business forward; builds & sustains Long Term Performance & Capacity Embeds a culture of self-belief and confidence Understands the business and is able to operate in a multi-faceted 'One Team' Area operation Remotely leads and manages a range of Partners to successfully grow the core area and "take" the market share from the opposition Regularly reviews and intervenes with Partners in order to aid them in the growth of their personal businesses Core Behaviors: Identifies and implements initiatives to improve the Area for the short, medium and longer term Creates a sense of shared vision and excitement for change across the Area Creates a collaborative culture across the Area Works with the key decision makers and influencers within the 'Division' and the wider business to build 'coalitions' for mutual benefit Acts as a long term mentor and coach within the 'Division' Creates a sense of 'pride in their Area and inspires others to do their best Works effectively with other Area Partners to ensure best practice throughout the Division Places an active focus on career planning, Leadership development and succession planning to enable business continuity within the Division and broader Chapter where relevant Leads and Coaches as the go to style of communication allowing this to breed within the Area and nurture a coaching culture within the business A succinct understanding of how to situationally lead individuals of varying tenure and experience, identifying the style that should be adopted for each member of the Area team A role model of fixed base and remote working and remote leadership, demonstrating experience of leading remote geographical Partners and the unique challenges this presents Able to train, present and motivate on their feet, over Zoom and through other multimedia interventions to lead a future facing business Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Spicerhaart encourages applications from members of the Armed Forces and veterans.

Overview Are you a natural leader with a passion for property and a drive to deliver outstanding customer service? Step into a pivotal role with the UK's largest independent property services group as a Branch Manager at butters john bee in Stafford. This is your chance to lead a motivated team, shape local success, and thrive in a fast-paced environment where no two days are the same - all while building a rewarding career with exceptional support, training, and earning potential. Benefits of being a Branch Manager at butters john bee Estate Agents in Stafford £50000 per year, complete on-target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager at butters john bee Estate Agents in Stafford Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager at butters john bee Estate Agents in Stafford Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy:We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Head of Property Operations - Lloyds Living page is loaded Head of Property Operations - Lloyds Livinglocations: Manchestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 15, 2025 (11 days left to apply)job requisition id: 148362 End Date Sunday 14 December 2025 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary Title: Head of Property Operations Department: Property Management Location: Manchester Reports To: Managing Director - Property Management WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites Join us at Lloyds Living as we redefine what it means to manage property in the UK. We're on an ambitious journey to become one of the country's largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you'll be part of a dynamic team shaping the future of property management-where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary. Lead and own the end-to-end property management journey across Lloyds Living's residential portfolio. Drive operational excellence, optimise asset performance, and ensure a consistently outstanding customer experience. Champion robust compliance, accurate records, and seamless collaboration between Property Management, Lettings, and Customer teams. Job Description Key ResponsibilitiesPortfolio Delivery & Performance Oversee all property management activities including reactive repairs, planned preventative maintenance, compliance, tenancy management, complaints and credit control. Maximise occupancy, minimise voids, and control spend to optimize net operating income across the portfolio. Maintain accurate pipeline and management information, providing regular updates and actionable insights. Act as part of the out of hours escalation team overseeing our outsourced partner.Scheme Mobilisation (New Developments) Collaborate with the mobilisation team to ensure properties are ready for occupation and ongoing management. Collaborate with other departments and third party agents on migrating tenanted portfolios which are managed externally. challenges.Compliance & Risk Management Ensure full compliance with UK property management regulations, health & safety, and client agreements. Oversee audit preparation and liaise with external auditors and regulatory bodies. Escalate risks, bottlenecks, and exceptions promptly, implementing recovery plans as needed.Customer Journey & Service Excellence Deliver a consistently high-quality customer experience, managing feedback and service levels within agreed SLAs. Resolve escalated issues and complaints, ensuring positive outcomes for residents and clients.Systems, Data & Process Control Maintain accurate records across PMS platforms (Qube/ Fixflo), including compliance, tenancy documentation, and asset status. Drive process improvements and system upgrades to enhance efficiency and accuracy. Train and support staff on new systems and compliance requirements.Team Leadership & Stakeholder Management Recruit, lead, mentor, and develop a property management team, setting clear goals and conducting regular reviews. Coordinate with Lettings, Customer, and regional teams to ensure smooth handovers and collaborative working. Manage relationships with managing agents, contractors, and partners, challenging underperformance and agreeing recovery plans.Essential Requirements Over 10 years experience in residential property management, ideally in new-build or PRS environments. Proven leadership skills with experience managing multi-site teams and complex portfolios. Strong working knowledge of UK property management compliance (health & safety, tenancy law, prescribed information). Strong understanding of our property management systems (Qube/ Fixflo). Experience building out a property management team Experience managing a property management team broken down into siloed teams to boost scalability. Experience coordinating with managing agents and using dynamic operational levers. Member of ARLA or TPI. Experience of system/process implementation, design or change management. Experience in a high growth environment and building/ scaling teams.Desirable Skills Exposure to mixed-tenure or large-scale residential portfolios. Experience with mobilisation of new developments We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. If you'd like an adjustment to the recruitment process just let us know.If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.