Goodman Masson

We are seeking a passionate, customer-focused Guardian Care Executive to take ownership of the guardian experience across our growing property portfolio. This is a unique opportunity for an experienced customer service, resident services, housing, or property professional to play a central role in ensuring our guardians receive an exceptional experience from move-in through to move-out. As the primary point of contact for guardian care, you will be responsible for guardian engagement, retention, welfare support, complaint resolution, satisfaction monitoring, and community development. You will work closely with operational teams to improve guardian satisfaction, reduce avoidable attrition, and help create safe, supportive, and well-managed communities. This role would suit someone who enjoys building relationships, solving problems, improving customer experiences, and making a genuine difference to people's day-to-day lives. What You'll Be Doing Guardian Experience & Retention Act as the owner of the guardian journey from onboarding through to departure. Proactively engage with guardians to improve satisfaction and reduce avoidable departures. Conduct retention conversations and identify opportunities to improve occupancy stability. Monitor guardian feedback and implement initiatives that enhance the overall guardian experience. Move-In & Onboarding Welcome new guardians and provide onboarding support. Ensure guardians understand licence agreements, house rules, reporting procedures, and key contacts. Complete move-in satisfaction checks and resolve any onboarding concerns. Guardian Engagement & Community Building Develop positive relationships with guardians across the portfolio. Promote engagement through company communication platforms and community initiatives. Support surveys, newsletters, operational updates, and engagement campaigns. Gather feedback, testimonials, and suggestions for service improvement. Complaints & Dispute Resolution Investigate and manage guardian complaints and disputes. Resolve issues relating to shared living environments, behaviour, cleanliness, maintenance concerns, and property-related matters. Work collaboratively with internal teams to deliver effective and timely resolutions. Maintain accurate records and ensure appropriate follow-up. Welfare & Safeguarding Respond to welfare concerns with professionalism, sensitivity, and empathy. Support guardians experiencing vulnerabilities, mental health challenges, safeguarding concerns, or other wellbeing issues. Escalate and manage high-risk situations in line with company procedures. Liaise with external agencies where appropriate. Compliance & Occupancy Management Monitor compliance with licence agreements and house rules. Investigate breaches and work with guardians to resolve issues. Support occupancy stability by identifying and addressing emerging risks. Property Performance & Continuous Improvement Identify properties experiencing recurring issues, high turnover, complaints, or welfare concerns. Work with operational teams to develop and implement improvement plans. Monitor effectiveness of interventions and recommend further action where required. Reporting & Insights Produce management information and performance reports. Analyse trends relating to guardian satisfaction, complaints, retention, welfare matters, engagement, and move-out reasons. Provide recommendations that improve service delivery and operational performance. Requirements What We're Looking For Essential Experience within customer service, resident services, housing, property management, customer retention, or operational support environments. Experience handling complaints, escalations, or customer care matters. Strong communication and relationship-building skills. Excellent organisational and administrative abilities. Ability to manage sensitive situations professionally and confidently. Strong problem-solving skills with a proactive approach. GCSEs (or equivalent) including English and Mathematics. Desirable Experience within property guardianship, residential management, housing, facilities management, or a similar sector. Experience in customer retention, community engagement, or resident experience roles. Experience using CRM, case management, or property management systems. Understanding of safeguarding and welfare processes. Qualifications in Housing, Property Management, Customer Service, Business Administration, or related disciplines. Safeguarding, Mental Health First Aid, First Aid, mediation, or conflict resolution training. Benefits Why Join Us? This is an opportunity to join a growing organisation where customer experience genuinely matters. You'll have the chance to shape and enhance the guardian journey, influence service improvements, and make a meaningful impact on the communities we support. If you're passionate about customer care, community engagement, housing, or resident services and enjoy solving problems while helping people thrive, we'd love to hear from you. Salary: £30,000 - £38,000 per annum Hours: Full-Time Travel: Occasional travel across the portfolio required

Interim Project Manager (Capital Works/Fire Remediation) £400-£450 per day (Umbrella) Inside IR35 Interim Contract until April 2027 (initially) We're looking to recruit an experienced Interim Project Manager to join on a long-term interim basis. This is a fantastic opportunity to manage a varied programme of refurbishment and remedial works across a residential/healthcare property portfolio. While some projects will involve fire safety remediation, the role also covers a wider range of building compliance and improvement works, making it ideal for an experienced project manager from a housing, construction or property background. The Role You'll be responsible for delivering multiple projects from inception through to completion, ensuring works are completed safely, compliantly, on time and within budget. Key responsibilities include: Managing a portfolio of compliance, fire remedial and capital works projects across residential and healthcare properties. Overseeing contractors throughout the project lifecycle, including issuing orders, managing variations, chairing progress meetings and authorising payments. Carrying out regular site visits to monitor progress, quality and contractor performance. Working closely with Contract Administrators, consultants, Principal Designers and Principal Contractors to ensure successful project delivery. Ensuring projects comply with relevant legislation, including CDM Regulations, Building Regulations and other statutory requirements. Reviewing contractor documentation, including RAMS and Construction Phase Plans, and ensuring safe systems of work are in place. Monitoring project budgets, programmes and risks while identifying opportunities to deliver value for money. Producing progress reports and maintaining strong relationships with residents, housing teams, contractors and external stakeholders. About You We're looking for an experienced Project Manager with a proven track record of delivering building, compliance, refurbishment or capital works projects. You'll bring: Experience managing construction, refurbishment, compliance or planned works projects. Strong contract management skills, including variations, valuations and contractor performance management. Experience inspecting works on site and ensuring quality and contractual compliance. Good knowledge of Building Regulations, CDM Regulations and health & safety requirements. Experience managing project budgets and delivering value for money. Excellent organisational and stakeholder management skills. The ability to manage multiple projects simultaneously and work collaboratively with internal and external partners. A full UK driving licence and access to a vehicle. Experience within social housing, local government, NHS, facilities management or residential construction would be highly advantageous.

Interim Project Manager (Capital Works/Fire Remediation) £400-£450 per day (Umbrella) Inside IR35 - West London Interim Contract until April 2027 (initially) We're looking to recruit an experienced Interim Project Manager to join on a long-term interim basis, in West London . This is a fantastic opportunity to manage a varied programme of refurbishment and remedial works across a residential/healthcare property portfolio. While some projects will involve fire safety remediation, the role also covers a wider range of building compliance and improvement works, making it ideal for an experienced project manager from a housing, construction or property background. The Role You'll be responsible for delivering multiple projects from inception through to completion, ensuring works are completed safely, compliantly, on time and within budget. Key responsibilities include: Managing a portfolio of compliance, fire remedial and capital works projects across residential and healthcare properties. Overseeing contractors throughout the project lifecycle, including issuing orders, managing variations, chairing progress meetings and authorising payments. Carrying out regular site visits to monitor progress, quality and contractor performance. Working closely with Contract Administrators, consultants, Principal Designers and Principal Contractors to ensure successful project delivery. Ensuring projects comply with relevant legislation, including CDM Regulations, Building Regulations and other statutory requirements. Reviewing contractor documentation, including RAMS and Construction Phase Plans, and ensuring safe systems of work are in place. Monitoring project budgets, programmes and risks while identifying opportunities to deliver value for money. Producing progress reports and maintaining strong relationships with residents, housing teams, contractors and external stakeholders. About You We're looking for an experienced Project Manager with a proven track record of delivering building, compliance, refurbishment or capital works projects. You'll bring: Experience managing construction, refurbishment, compliance or planned works projects. Strong contract management skills, including variations, valuations and contractor performance management. Experience inspecting works on site and ensuring quality and contractual compliance. Good knowledge of Building Regulations, CDM Regulations and health & safety requirements. Experience managing project budgets and delivering value for money. Excellent organisational and stakeholder management skills. The ability to manage multiple projects simultaneously and work collaboratively with internal and external partners. A full UK driving licence and access to a vehicle. Experience within social housing, local government, NHS, facilities management or residential construction would be highly advantageous.

Housing Officer Location: Reading (Regular Travel Across Slough & London) Rate: £200-£250 per day (Umbrella) Contract: 3-Month Temporary Contract Start Date: ASAP We are currently recruiting for an experienced Housing Officer to join a busy housing team on an initial 3-month temporary contract with an immediate start. You will be responsible for managing a patch of approximately 310 properties , providing a high-quality housing management service while building positive relationships with residents and ensuring tenancy obligations are met. Key Responsibilities: Manage a portfolio of approximately 310 residential properties Handle rent arrears and support income recovery Investigate and manage Anti-Social Behaviour (ASB) cases Conduct new tenancy sign-ups and ensure tenants understand their tenancy agreements Carry out general tenancy management duties, including estate inspections and resident visits Work closely with internal departments and external agencies to resolve tenancy-related issues Deliver an excellent customer-focused housing management service Requirements: Previous experience working as a Housing Officer or in a similar housing management role Proven experience managing rent arrears , ASB cases , and tenancy sign-ups Strong communication, organisation, and case management skills Full UK driving licence and access to a vehicle, or the ability to travel regularly across Reading, Slough, and London

Interim Legionella Compliance Officer (Contract) Location: Bedfordshire (Hybrid) Contract: Immediate start End of September Rate: £20 £30 per hour (DOE) We're looking for an experienced Legionella Compliance Officer to support the delivery of a busy water hygiene compliance programme across a social housing portfolio on an interim basis. Working closely with the Project Manager, you'll coordinate Legionella compliance activities, review risk assessments, manage remedial works, monitor contractor performance, and ensure statutory compliance is maintained across the organisation. Key Responsibilities Review Legionella risk assessments and coordinate remedial actions. Manage water hygiene compliance programmes and ensure works are completed within target timescales. Monitor contractor performance and validate compliance certification. Maintain accurate compliance records using Asprey or similar compliance systems. Raise works orders, track progress, and support contractor payments. Produce compliance reports, monitor KPIs, and support audit requirements. Liaise with residents, contractors, and internal teams to coordinate access and programme delivery. About You Proven experience managing Legionella compliance within social housing, property, or asset compliance. Strong understanding of Legionella legislation, risk assessments, and water hygiene control measures. Experience reviewing compliance data and contractor certification. Excellent organisational skills with exceptional attention to detail.

Director of Assets Midlands £90,000 - £100,000 + Excellent Benefits Goodman Masson is proud to be partnering with a well-established housing association to recruit an outstanding Director of Assets in the Midlands. This is a pivotal Executive Leadership role, offering the opportunity to shape the long-term investment, safety and sustainability of a diverse housing portfolio while improving outcomes for residents and communities.You'll lead the organisation's asset management strategy, oversee major investment programmes and ensure the delivery of safe, compliant and high-quality homes. If you're a strategic property leader with a strong track record in social housing and a passion for delivering lasting social impact, this is an exceptional opportunity to make a real difference. The role: You will provide strategic leadership across Asset Management, Planned Investment, Building Safety, Compliance, Sustainability and Property Data. Managing significant capital investment programmes and leading a talented team of property professionals, you will ensure our homes remain fit for the future while balancing financial performance, regulatory requirements and resident priorities. As a member of the Executive Leadership Team, you will work collaboratively with colleagues across the organisation to deliver excellent services, drive innovation and ensure residents remain at the heart of investment decisions. Responsibilities Develop and deliver a long-term Asset Management Strategy aligned to the organisation's corporate objectives. Lead planned investment, major works and cyclical maintenance programmes across the housing portfolio. Ensure full compliance with all statutory and regulatory requirements relating to building safety and property compliance. Drive sustainability, retrofit and decarbonisation ambitions, securing value from available funding opportunities. Use robust asset data and intelligence to inform investment decisions and optimise portfolio performance. Lead the procurement and management of contractors and strategic partners, ensuring high-quality service delivery and value for money. Manage substantial capital budgets, ensuring effective financial planning, governance and financial control. Develop, inspire and lead multidisciplinary teams, embedding a culture of accountability, innovation and customer focus. Build strong relationships with residents, Board Members, regulators and key external stakeholders. Provide strategic advice, insight and performance reporting to the Executive Team and Board About you: We are seeking an accomplished senior leader with a successful track record in asset management, property services, compliance within the social housing sector. You'll bring: Extensive experience leading asset management or property services within a housing association, local authority or similar organisation. Strong knowledge of strategic asset management, planned investment, building safety and statutory compliance. Experience delivering large-scale capital investment programmes and managing significant budgets. A thorough understanding of the regulatory environment for social housing. Knowledge of sustainability, retrofit and energy efficiency programmes. Strong commercial awareness, including procurement and contract management. Excellent leadership, influencing and stakeholder management skills. The ability to use data, insight and performance information to drive strategic decision-making. A collaborative and inclusive leadership style, with a genuine commitment to delivering excellent resident outcomes. Apply If you're an ambitious and strategic asset management leader looking to make a lasting impact within a values-driven housing association, we'd love to hear from you. For a confidential discussion and further information, please contact (url removed)

Interim Project Manager (Capital Works/Fire Remediation) £400 £450 per day (Umbrella) Inside IR35 - West London Interim Contract until April 2027 (initially) We're looking to recruit an experienced Interim Project Manager to join on a long-term interim basis, in West London . This is a fantastic opportunity to manage a varied programme of refurbishment and remedial works across a residential/healthcare property portfolio. While some projects will involve fire safety remediation, the role also covers a wider range of building compliance and improvement works, making it ideal for an experienced project manager from a housing, construction or property background. The Role You'll be responsible for delivering multiple projects from inception through to completion, ensuring works are completed safely, compliantly, on time and within budget. Key responsibilities include: Managing a portfolio of compliance, fire remedial and capital works projects across residential and healthcare properties. Overseeing contractors throughout the project lifecycle, including issuing orders, managing variations, chairing progress meetings and authorising payments. Carrying out regular site visits to monitor progress, quality and contractor performance. Working closely with Contract Administrators, consultants, Principal Designers and Principal Contractors to ensure successful project delivery. Ensuring projects comply with relevant legislation, including CDM Regulations, Building Regulations and other statutory requirements. Reviewing contractor documentation, including RAMS and Construction Phase Plans, and ensuring safe systems of work are in place. Monitoring project budgets, programmes and risks while identifying opportunities to deliver value for money. Producing progress reports and maintaining strong relationships with residents, housing teams, contractors and external stakeholders. About You We're looking for an experienced Project Manager with a proven track record of delivering building, compliance, refurbishment or capital works projects. You'll bring: Experience managing construction, refurbishment, compliance or planned works projects. Strong contract management skills, including variations, valuations and contractor performance management. Experience inspecting works on site and ensuring quality and contractual compliance. Good knowledge of Building Regulations, CDM Regulations and health & safety requirements. Experience managing project budgets and delivering value for money. Excellent organisational and stakeholder management skills. The ability to manage multiple projects simultaneously and work collaboratively with internal and external partners. A full UK driving licence and access to a vehicle. Experience within social housing, local government, NHS, facilities management or residential construction would be highly advantageous.

Interim Project Manager (Capital Works/Fire Remediation) £400 £450 per day (Umbrella) Inside IR35 Interim Contract until April 2027 (initially) We're looking to recruit an experienced Interim Project Manager to join on a long-term interim basis. This is a fantastic opportunity to manage a varied programme of refurbishment and remedial works across a residential/healthcare property portfolio. While some projects will involve fire safety remediation, the role also covers a wider range of building compliance and improvement works, making it ideal for an experienced project manager from a housing, construction or property background. The Role You'll be responsible for delivering multiple projects from inception through to completion, ensuring works are completed safely, compliantly, on time and within budget. Key responsibilities include: Managing a portfolio of compliance, fire remedial and capital works projects across residential and healthcare properties. Overseeing contractors throughout the project lifecycle, including issuing orders, managing variations, chairing progress meetings and authorising payments. Carrying out regular site visits to monitor progress, quality and contractor performance. Working closely with Contract Administrators, consultants, Principal Designers and Principal Contractors to ensure successful project delivery. Ensuring projects comply with relevant legislation, including CDM Regulations, Building Regulations and other statutory requirements. Reviewing contractor documentation, including RAMS and Construction Phase Plans, and ensuring safe systems of work are in place. Monitoring project budgets, programmes and risks while identifying opportunities to deliver value for money. Producing progress reports and maintaining strong relationships with residents, housing teams, contractors and external stakeholders. About You We're looking for an experienced Project Manager with a proven track record of delivering building, compliance, refurbishment or capital works projects. You'll bring: Experience managing construction, refurbishment, compliance or planned works projects. Strong contract management skills, including variations, valuations and contractor performance management. Experience inspecting works on site and ensuring quality and contractual compliance. Good knowledge of Building Regulations, CDM Regulations and health & safety requirements. Experience managing project budgets and delivering value for money. Excellent organisational and stakeholder management skills. The ability to manage multiple projects simultaneously and work collaboratively with internal and external partners. A full UK driving licence and access to a vehicle. Experience within social housing, local government, NHS, facilities management or residential construction would be highly advantageous.

Interim Senior Surveyor (Planned Investment) Contract: Initial 6 months+ Rate: £375-£450 per day (DOE) We are recruiting for an experienced Interim Senior Surveyor to lead the delivery of a significant planned investment programme across a large residential property portfolio. This is an excellent opportunity to join a busy asset management team and play a key role in delivering major planned works, component replacement programmes and energy efficiency projects. The Role You'll lead a small team of Surveyors while overseeing the successful delivery of planned maintenance and capital investment projects, ensuring programmes are delivered safely, on time and within budget. Key responsibilities include: Managing planned investment, major works and component replacement programmes. Leading and developing a small team of Surveyors. Managing contractors, consultants and project delivery from inception through to completion. Monitoring project performance, budgets and programme delivery. Ensuring compliance with CDM 2015, Health & Safety legislation and statutory requirements. Producing accurate financial and performance reporting. Working closely with internal stakeholders to deliver high-quality outcomes for residents. About You You'll be an experienced building surveying professional with a proven track record of delivering planned maintenance or capital investment programmes within residential housing. You'll ideally have: HNC/HND in Building Surveying, CIOB or equivalent qualification. Strong project and contract management experience. Experience writing specifications and contract documentation. Knowledge of CDM 2015 and construction-related legislation. Experience managing project budgets and delivering value for money. Excellent stakeholder management and communication skills. Previous experience leading or mentoring Surveyors. Full UK driving licence and access to a vehicle.

Housing Officer Location: Reading (Regular Travel Across Slough & London) Rate: £200-£250 per day (Umbrella) Contract: 3-Month Temporary Contract Start Date: ASAP We are currently recruiting for an experienced Housing Officer to join a busy housing team on an initial 3-month temporary contract with an immediate start. You will be responsible for managing a patch of approximately 310 properties , providing a high-quality housing management service while building positive relationships with residents and ensuring tenancy obligations are met. Key Responsibilities: Manage a portfolio of approximately 310 residential properties Handle rent arrears and support income recovery Investigate and manage Anti-Social Behaviour (ASB) cases Conduct new tenancy sign-ups and ensure tenants understand their tenancy agreements Carry out general tenancy management duties, including estate inspections and resident visits Work closely with internal departments and external agencies to resolve tenancy-related issues Deliver an excellent customer-focused housing management service Requirements: Previous experience working as a Housing Officer or in a similar housing management role Proven experience managing rent arrears , ASB cases , and tenancy sign-ups Strong communication, organisation, and case management skills Full UK driving licence and access to a vehicle, or the ability to travel regularly across Reading, Slough, and London

Interim Senior Surveyor (Planned Investment) Contract: Initial 6 months+ Rate: £375 £450 per day (DOE) We are recruiting for an experienced Interim Senior Surveyor to lead the delivery of a significant planned investment programme across a large residential property portfolio. This is an excellent opportunity to join a busy asset management team and play a key role in delivering major planned works, component replacement programmes and energy efficiency projects. The Role You'll lead a small team of Surveyors while overseeing the successful delivery of planned maintenance and capital investment projects, ensuring programmes are delivered safely, on time and within budget. Key responsibilities include: Managing planned investment, major works and component replacement programmes. Leading and developing a small team of Surveyors. Managing contractors, consultants and project delivery from inception through to completion. Monitoring project performance, budgets and programme delivery. Ensuring compliance with CDM 2015, Health & Safety legislation and statutory requirements. Producing accurate financial and performance reporting. Working closely with internal stakeholders to deliver high-quality outcomes for residents. About You You'll be an experienced building surveying professional with a proven track record of delivering planned maintenance or capital investment programmes within residential housing. You'll ideally have: HNC/HND in Building Surveying, CIOB or equivalent qualification. Strong project and contract management experience. Experience writing specifications and contract documentation. Knowledge of CDM 2015 and construction-related legislation. Experience managing project budgets and delivering value for money. Excellent stakeholder management and communication skills. Previous experience leading or mentoring Surveyors. Full UK driving licence and access to a vehicle.

Goodman Masson are currently working with a social housing organisation to recruit for an interim Heat Network Manager. Pay: £350 - £500 a day INSIDE IR35 The Opportunity We re looking for an experienced Heat Network Manager to lead the development and delivery of a long-term heat network strategy across a growing portfolio of residential developments. In this strategic role, you ll ensure heat network services are sustainable, compliant, customer-focused and commercially effective. Working as part of a specialist energy team, you ll lead on delivery models, governance, regulatory readiness and the successful integration of new heat networks into operational services. You ll work closely with internal stakeholders, developers, local authorities, government bodies, consultants and Energy Service Companies (ESCOs), helping to shape future energy provision while supporting environmental ambitions and delivering excellent outcomes for customers. Key Responsibilities Develop and implement heat network strategies, policies and delivery models. Lead regulatory compliance activities, including submissions to regulators and readiness for evolving heat network legislation. Monitor changes in legislation and industry guidance, assessing business impacts and coordinating consultation responses where appropriate. Establish governance frameworks, policies and procedures that support continuous improvement. Lead procurement exercises for Energy Service Company (ESCO) services and manage supplier performance and contracts. Appoint and oversee external legal, technical and commercial consultants supporting strategic projects. Coordinate the successful handover and integration of new heat network schemes into operational teams. Identify opportunities to connect existing assets to district heat networks and support future growth initiatives. Review leases and tenancy agreements to ensure alignment with operational and charging arrangements. Develop and maintain robust compliance reporting, records and management information. Identify and manage operational and regulatory risks associated with heat network services. Represent the organisation at industry forums, stakeholder meetings and events, using research and market insights to inform future strategy. About You You ll bring a strong understanding of heat networks, industry regulations and commercial delivery models, alongside the ability to influence stakeholders and manage complex projects. Essential requirements: A relevant qualification in energy, engineering, environmental management or a related discipline, or equivalent experience in a similar strategic role. Strong knowledge of heat network infrastructure, operations, ESCO delivery models and the evolving regulatory landscape. Experience managing contracts, procurement activities and supplier relationships. Proven ability to work effectively with developers, contractors, local authorities and other key stakeholders. Excellent project management, research, reporting and presentation skills. Strong communication and relationship-building skills, with the ability to manage multiple priorities. Competent user of Microsoft Office and other business systems. Desirable: Experience delivering heat network strategy within the housing, property or utilities sectors. Knowledge of district heating expansion opportunities and low-carbon energy solutions. Experience supporting regulatory change programmes or organisational transformation. If this role is of interest, please email over your CV to (url removed)

Building Safety Manager Location: London Salary: £60,000 £68,000 per annum We are recruiting on behalf of a well-established Housing Association based in London for a Building Safety Manager to take a leading role in ensuring resident safety and full compliance with current and emerging building safety legislation. This is a key appointment within the organisation, offering the opportunity to shape and lead building safety strategy across a varied residential portfolio, including higher-risk buildings, and to act as a central point of accountability under the Building Safety Act. The Role Reporting into senior leadership, the Building Safety Manager will be responsible for developing, embedding, and maintaining robust building safety management systems. You will ensure that statutory obligations are met, risks are effectively managed, and residents are engaged and informed. Key responsibilities include: Acting as the organisation s lead professional for building safety and compliance Implementing and maintaining Building Safety Cases and Safety Case Reports Managing and maintaining the Golden Thread of information Ensuring compliance with the Building Safety Act, Fire Safety Act, and associated regulations Leading on fire and structural safety risk management across the housing stock Liaising with the Building Safety Regulator, Fire and Rescue Services, and other external bodies Providing expert advice to senior leaders, boards, and operational teams Supporting resident engagement and transparent communication on building safety matters About You The successful candidate will bring strong technical knowledge, regulatory understanding, and the ability to operate confidently in a highly scrutinised environment. You will likely have: Significant experience in building safety, fire safety, or compliance within social housing or a regulated property environment Strong working knowledge of the Building Safety Act and related legislation Experience managing higher-risk buildings and safety case documentation The ability to influence and challenge at senior level Excellent stakeholder management and communication skills Relevant professional qualifications (e.g. fire safety, building safety, construction, surveying or risk management) are highly desirable. What s on Offer Salary of £60,000 £68,000 per annum Hybrid working arrangements A role with genuine influence on resident safety and organisational strategy The opportunity to work with a values-driven Housing Association committed to best practice For a confidential discussion or to apply, please get in touch (url removed)

Multi-trade operative South London and surrounding areas Up tp £37.5K Permanent We are recruiting on behalf of our client, a well-established property company, for a reliable and skilled Handyperson to support the maintenance of their residential and commercial portfolio. Key Responsibilities: Carry out general repairs and maintenance across multiple properties Complete basic plumbing, painting, carpentry, and minor electrical tasks Respond to maintenance requests in a timely and professional manner Ensure properties remain safe, well-presented, and compliant Ideal Candidate: Previous experience in a maintenance or handyperson role Strong practical skills and problem-solving ability Able to work independently and manage workload effectively Full UK driving licence required.

Electrician Permanent London & Surrounding Areas Salary: up to £60K Monday to friday We re recruiting an Electrician on behalf of a well-established property management organisation operating across London and the surrounding areas. The role will involve ensuring residential and commercial properties are electrically safe, compliant, and fully operational, carrying out testing, inspections, remedial works, and certification in line with current regulations. Key responsibilities: Carry out Electrical Installation Condition Reports (EICRs) Test, maintain, and repair electrical systems and installations Identify and rectify electrical faults and safety issues Ensure compliance with BS 7671 and current electrical regulations Maintain accurate compliance and testing documentation Requirements: Full UK driving licence Minimum 3+ years experience as an Electrician NVQ Level 3 in Electrical Installation or equivalent 18th Edition (BS 7671) Experience in domestic and/or commercial environments

Director of Asset Management London £100,000 - £110,000 + Excellent Benefits Goodman Masson is delighted to be partnering with a large, ambitious London-based housing association to recruit a Director of Asset Management . This is a rare opportunity to join a forward-thinking organisation at a pivotal stage of its journey, leading a substantial investment portfolio and playing a key role in shaping the future quality, sustainability and performance of thousands of homes. Reporting into the Executive Director, you will provide strategic leadership across asset management, stock investment, major works and retrofit services, ensuring customers live in high-quality homes while delivering long-term value for money and supporting ambitious organisational objectives. The Opportunity Leading a team of approximately 70 colleagues through five direct reports, you will oversee annual investment budgets of £30m-£40m and take ownership of the organisation's long-term asset strategy. You will be responsible for: Developing and delivering long, medium and short-term asset management and investment strategies. Leading the successful delivery of major works, planned investment and retrofit programmes. Driving performance and assurance across a diverse housing portfolio. Ensuring investment decisions are aligned to the organisation's business plan, asset strategy and net zero ambitions. Providing expert advice and insight to the Executive Management Team, Board and Committees. Leading procurement and contract management activities to maximise performance and value for money. Championing resident-focused service delivery, ensuring customer feedback shapes investment priorities and programme delivery. Maintaining robust asset intelligence and data to support strategic decision-making and investment planning. Delivering organisational change and continuous improvement across asset services. This is a highly visible leadership role, requiring an individual who can balance strategic thinking with operational delivery, influence at Board level and inspire high-performing teams. About You We are seeking an experienced senior leader with a proven track record in asset management within the housing, property or built environment sectors. You will bring: Significant experience leading large-scale asset management and investment programmes. A strong understanding of asset strategy, stock investment planning and portfolio optimisation. Experience managing substantial budgets and delivering demonstrable value for money. Expertise in major works, capital investment and retrofit delivery. Strong commercial acumen, procurement experience and contract management capability. Exceptional stakeholder management skills, with the ability to influence at Executive and Board level. A customer-focused approach, using resident insight and data to drive service improvement. Experience leading organisational change and embedding a high-performance culture. Strong analytical, financial and strategic planning capabilities. A relevant degree-level qualification (or equivalent experience) is expected. Why Apply? This is an opportunity to join an organisation with ambitious plans for its homes, customers and communities. You'll have the platform to shape long-term investment strategy, influence organisational direction and lead programmes that will leave a lasting impact across the housing portfolio. For a confidential discussion and further information, please contact (url removed)