Customer Care Operative

I am currently recruiting on behalf of a medium sized housing developer who are independently owned. They have numerous sites due to start across 2026 and they are a company in growth despite the difficulty of the housing market recently. They now require a customer care operative to join the business on a permanent basis. The office is based in Whiteley, but the nature of the role will require the candidate to travel across sites to resolve customer care issues. This will be permanent, offering a salary between 32k - 38k p/a DOE + company van.

Permanent role, Monday to Friday, working as a customer care operative resolving defects in customer homes. Head office based in Whiteley although will be traveling across Hampshire and West Sussex to sites. Your day-to-day duties will include but not restricted to; resolving defects, carrying out minor remedial works, ensuring a smooth and professional service experience that reflects the company's high standards, carrying out inspections and other duties requested from the customer care manager/construction director.

You must have previous experience in a similar role, having worked within the new build homes sector. Somebody who can be proactive, be self-motivated, have great attention to detail, excellent communication skills, somebody who carries out their work with both pride and quality to uphold excellent company reputation.

New opportunity, company that values you, that are in growth and can offer a fulfilling career ahead. 32k - 38k p/a DOE + company van and start immediately.