Resident Services Assistant

Your new company
My client, a leading developer and regeneration specialist with offices in Liverpool and Manchester, is seeking a highly professional Resident Services Advisor to join their team on a temporary basis with the potential for permanent. Working from contemporary offices on the outskirts of Liverpool city centre, you will be joining a supportive, passionate team that values collaboration and creativity.

Your new role The position is offered full-time Monday to Friday fully on site in the office. There may be some flexibility required to work an occasional Saturday with a day off in the week.
Working hours are 09.00am until 17.30pm.
Some of your duties will include but not limited to:

• Build strong relationships by acting as a liaison between contractors and residents
• Help new residents settle in by arranging move-ins, property tours, and answering their questions
• Conduct property viewings (virtual and in-person) for potential residents.
• Coordinate key tenancy processes like drafting agreements, renewing tenancies, and collecting holding fees
• Be the first point of contact for resident enquiries and any escalated issues.
• Manage property inventories, inspections, and updates

What you'll need to succeed

• Possess great communication skills and have the ability to build strong working relationships
• Full driving licence and your own car
• Great eye for detail
• Passionate about going that extra mile.
• Keen to learn

What you'll get in return

• Free parking on site
• Great working environment
• Friendly and supportive team
• Competitive salary
• Potential for temp to perm

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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