Senior Property Surveyor (Consultancy) Location: UK (most major cities) Salary: £70,000 - £90,000 About the Role Sentinel is partnering with a leading professional services consultancy to recruit a Senior Property Surveyor to join a growing advisory team. This is a senior role within a property consultancy function, providing strategic surveyor advice across complex estates portfolios in healthcare, life sciences, defence, and the wider public sector. The team helps organisations optimise estate performance, improve value, and deliver long-term estate transformation programmes. You will manage client relationships, lead property advisory projects, and contribute to business growth, while working alongside a multidisciplinary team of cost consultants, programme managers, planners, sustainability specialists, and digital advisors. This is a career-defining opportunity for a commercially minded surveyor to influence strategic property decisions and support the growth of a nationally recognised consultancy. Responsibilities Act as the lead surveyor for a portfolio of clients, providing strategic property advice Manage and develop new and existing client relationships Deliver estate strategies, development appraisals, and options analysis Advise on asset management, optimisation, and long-term estate performance Deliver agency services including acquisitions, disposals, and lettings Provide advice on leases, legal title, and occupational matters Represent clients in negotiations and stakeholder forums on property matters Prepare and present business cases to support investment and redevelopment decisions Mentor and support junior surveyors within the team Collaborate effectively with multidisciplinary teams to deliver complex advisory projects Ensure quality assurance and commercial performance across all assignments Skills & Experience Qualified surveyor (eg, RICS or equivalent) with substantial experience in property consultancy Strong understanding of the UK property market and estate management in the public and private sectors Experience advising on complex property portfolios, including healthcare, corporate, or public sector estates Proven ability to manage client relationships and deliver commercial outcomes Strong negotiation, communication, and stakeholder management skills Experience leading and mentoring junior surveyors Self-motivated and capable of managing multiple projects with a commercial focus
05/03/2026
Full time
Senior Property Surveyor (Consultancy) Location: UK (most major cities) Salary: £70,000 - £90,000 About the Role Sentinel is partnering with a leading professional services consultancy to recruit a Senior Property Surveyor to join a growing advisory team. This is a senior role within a property consultancy function, providing strategic surveyor advice across complex estates portfolios in healthcare, life sciences, defence, and the wider public sector. The team helps organisations optimise estate performance, improve value, and deliver long-term estate transformation programmes. You will manage client relationships, lead property advisory projects, and contribute to business growth, while working alongside a multidisciplinary team of cost consultants, programme managers, planners, sustainability specialists, and digital advisors. This is a career-defining opportunity for a commercially minded surveyor to influence strategic property decisions and support the growth of a nationally recognised consultancy. Responsibilities Act as the lead surveyor for a portfolio of clients, providing strategic property advice Manage and develop new and existing client relationships Deliver estate strategies, development appraisals, and options analysis Advise on asset management, optimisation, and long-term estate performance Deliver agency services including acquisitions, disposals, and lettings Provide advice on leases, legal title, and occupational matters Represent clients in negotiations and stakeholder forums on property matters Prepare and present business cases to support investment and redevelopment decisions Mentor and support junior surveyors within the team Collaborate effectively with multidisciplinary teams to deliver complex advisory projects Ensure quality assurance and commercial performance across all assignments Skills & Experience Qualified surveyor (eg, RICS or equivalent) with substantial experience in property consultancy Strong understanding of the UK property market and estate management in the public and private sectors Experience advising on complex property portfolios, including healthcare, corporate, or public sector estates Proven ability to manage client relationships and deliver commercial outcomes Strong negotiation, communication, and stakeholder management skills Experience leading and mentoring junior surveyors Self-motivated and capable of managing multiple projects with a commercial focus
Lettings Manager Clacton-on-Sea (covering the Tendring area) We are currently partnering with a well-established and forward-thinking estate agency that is preparing to open a new office in Clacton-on-Sea, serving the wider Tendring district. They are seeking an experienced and driven Lettings Manager to take the lead in launching and developing this exciting new branch. This is a standout opportunity for an existing Lettings Manager - or an ambitious Assistant Manager ready for the next step - to play a pivotal role in building a department from the ground up. The Role You will be entrusted with full responsibility for establishing and growing the lettings function, with the autonomy to shape its success. Key responsibilities include: Setting up and driving the growth of the new lettings office Recruiting, mentoring and managing your own team Proactively generating new business and expanding the portfolio Developing strong, long-term relationships with landlords and tenants Overseeing compliance, performance, and overall service standards This position offers genuine scope to influence strategy, culture, and results within a growing marketplace. About You Currently operating as a Lettings Manager, or an Assistant Manager ready to step up Demonstrable success in securing new instructions Experience leading or supervising a team Thorough understanding of lettings legislation and regulatory compliance Commercially astute, target-driven and highly organised Full UK driving licence We are looking for someone with energy, ambition, and the confidence to take ownership of a new venture. Salary & Benefits Basic salary between 30,000 - 35,000 On-target earnings of 40,000+ Car allowance Primarily office-based with some flexibility Strong progression prospects as the branch and wider business grow If you are motivated by growth, leadership and the opportunity to build something meaningful in a new location, I would welcome a confidential conversation.
04/03/2026
Full time
Lettings Manager Clacton-on-Sea (covering the Tendring area) We are currently partnering with a well-established and forward-thinking estate agency that is preparing to open a new office in Clacton-on-Sea, serving the wider Tendring district. They are seeking an experienced and driven Lettings Manager to take the lead in launching and developing this exciting new branch. This is a standout opportunity for an existing Lettings Manager - or an ambitious Assistant Manager ready for the next step - to play a pivotal role in building a department from the ground up. The Role You will be entrusted with full responsibility for establishing and growing the lettings function, with the autonomy to shape its success. Key responsibilities include: Setting up and driving the growth of the new lettings office Recruiting, mentoring and managing your own team Proactively generating new business and expanding the portfolio Developing strong, long-term relationships with landlords and tenants Overseeing compliance, performance, and overall service standards This position offers genuine scope to influence strategy, culture, and results within a growing marketplace. About You Currently operating as a Lettings Manager, or an Assistant Manager ready to step up Demonstrable success in securing new instructions Experience leading or supervising a team Thorough understanding of lettings legislation and regulatory compliance Commercially astute, target-driven and highly organised Full UK driving licence We are looking for someone with energy, ambition, and the confidence to take ownership of a new venture. Salary & Benefits Basic salary between 30,000 - 35,000 On-target earnings of 40,000+ Car allowance Primarily office-based with some flexibility Strong progression prospects as the branch and wider business grow If you are motivated by growth, leadership and the opportunity to build something meaningful in a new location, I would welcome a confidential conversation.
Service Care Solutions - Construction
Harrow, Middlesex
Senior Valuation Surveyor - London & Home Counties Local Authority Client £34.12 p/h Umbrella (Inside IR35) 37 Hours per week Ongoing Contract Overview of the Role Service Care Solutions are working in partnership with a Local Authority within the Place Directorate to recruit an experienced Senior Valuation Surveyor to support their Corporate Estate function. Working within the Estates, Facilities and Regeneration division, you will contribute to the Directorate's vision of delivering high professional and customer service standards, ensuring compliance with legislation, policy and Government regulations. The Council manages a diverse property portfolio valued in excess of £400m across the General Fund and Housing Revenue Account, generating over £5m annual income. This role will play a key part in protecting and enhancing that income stream through active asset management, valuation and strategic estate input. Responsibilities Day-to-day management of the Council's commercial property portfolio (General Fund & HRA) Undertaking lease renewals, rent reviews and lettings of commercial property (shops, offices, industrial units etc.) Leading on residential valuation matters including RTBs and leasehold enfranchisement Supporting regeneration and acquisition projects including potential CPO work Undertaking statutory and asset valuations in accordance with RICS Professional Standards Managing acquisitions and disposals via private treaty or auction Preparing evidence for Public Enquiries, Arbitration and Court proceedings where required Advising internal departments (e.g. Housing, Adult Social Care) on property matters Preparing Cabinet Reports, briefing notes and technical documents Advising on rating matters and leading appeals where necessary Commissioning and managing external consultants Supporting capital receipts delivery and contribution to MTFS objectives Deputising for the Service Manager - Valuation & Estate Management when required Ensuring asset register accuracy and strong governance/performance frameworks Requirements Full Member or Fellow of the Royal Institution of Chartered Surveyors (MRICS/FRICS) - General Practice, Valuation or similar Registered Valuer (or ability to become Registered) Extensive experience within property valuation and/or asset management Strong background in commercial property management, acquisitions and disposals Sound knowledge of relevant property legislation, local government frameworks and compliance requirements Experience working within or alongside Local Authority / Public Sector estates Excellent report writing, numerical and analytical skills Ability to manage workload independently with minimal supervision Strong stakeholder engagement skills across internal departments and external partners This is an excellent opportunity for a commercially minded Valuation Surveyor seeking a strategic and operational role within a large and varied Local Authority estate portfolio. If you're looking for work but this role isn't for you, please feel free to get in touch with what you're looking for. Contact: James Glover at Service Care Solutions on or via email at
04/03/2026
Seasonal
Senior Valuation Surveyor - London & Home Counties Local Authority Client £34.12 p/h Umbrella (Inside IR35) 37 Hours per week Ongoing Contract Overview of the Role Service Care Solutions are working in partnership with a Local Authority within the Place Directorate to recruit an experienced Senior Valuation Surveyor to support their Corporate Estate function. Working within the Estates, Facilities and Regeneration division, you will contribute to the Directorate's vision of delivering high professional and customer service standards, ensuring compliance with legislation, policy and Government regulations. The Council manages a diverse property portfolio valued in excess of £400m across the General Fund and Housing Revenue Account, generating over £5m annual income. This role will play a key part in protecting and enhancing that income stream through active asset management, valuation and strategic estate input. Responsibilities Day-to-day management of the Council's commercial property portfolio (General Fund & HRA) Undertaking lease renewals, rent reviews and lettings of commercial property (shops, offices, industrial units etc.) Leading on residential valuation matters including RTBs and leasehold enfranchisement Supporting regeneration and acquisition projects including potential CPO work Undertaking statutory and asset valuations in accordance with RICS Professional Standards Managing acquisitions and disposals via private treaty or auction Preparing evidence for Public Enquiries, Arbitration and Court proceedings where required Advising internal departments (e.g. Housing, Adult Social Care) on property matters Preparing Cabinet Reports, briefing notes and technical documents Advising on rating matters and leading appeals where necessary Commissioning and managing external consultants Supporting capital receipts delivery and contribution to MTFS objectives Deputising for the Service Manager - Valuation & Estate Management when required Ensuring asset register accuracy and strong governance/performance frameworks Requirements Full Member or Fellow of the Royal Institution of Chartered Surveyors (MRICS/FRICS) - General Practice, Valuation or similar Registered Valuer (or ability to become Registered) Extensive experience within property valuation and/or asset management Strong background in commercial property management, acquisitions and disposals Sound knowledge of relevant property legislation, local government frameworks and compliance requirements Experience working within or alongside Local Authority / Public Sector estates Excellent report writing, numerical and analytical skills Ability to manage workload independently with minimal supervision Strong stakeholder engagement skills across internal departments and external partners This is an excellent opportunity for a commercially minded Valuation Surveyor seeking a strategic and operational role within a large and varied Local Authority estate portfolio. If you're looking for work but this role isn't for you, please feel free to get in touch with what you're looking for. Contact: James Glover at Service Care Solutions on or via email at
Asset Manager (Commercial Property) required by a public body on a temporary basis for a period of 6-12 months Your new company The services of Hays have been retained by our client, a large public body, to recruit an Asset Manager (Commercial Property), on a temporary contract basis for a period of 6-12 months. Your new role You will be responsible for the operational delivery of a range of professional Land & Property functions. This will include: Producing detailed reports relating to land and property matters.The management of the organisation's insurance policies.Working as part of the Property Asset Management team in the development of the Asset Management Strategy, including the master planning of investment assets.Liaising with internal departments and reviewing accommodation requirements to optimise the use of the organisation's estate.Instructing and liaising with the appointed valuer and solicitors for a range of property transactions.Liaising and negotiating with tenants / landlords and/or their agents to ensure effective estate management. What you'll need to succeed To be considered for this position, you must possess: A 3rd level qualification in a relevant discipline, e.g. Estate Management, Surveying with 2+ years' experience in the following areas (5+ years if you do not possess a relevant 3rd level qualification): Land & Property Transactions including disposal and lettings. Managing a corporate insurance function. Property law and land registry processes. Financial and budget management. Risk analysis and risk management. Building and maintaining effective collaborative relationships with a range of internal and external stakeholders and analysing and resolving complex issues. Developing, implementing and reviewing relevant strategies/policies in relation to estates. Ideally, you will be a Chartered Surveyor in a relevant field such as Valuation / Commercial Property. What you'll get in return This position offers an immediate start and the opportunity to work with a large public body on a long-term temporary contract basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
04/03/2026
Seasonal
Asset Manager (Commercial Property) required by a public body on a temporary basis for a period of 6-12 months Your new company The services of Hays have been retained by our client, a large public body, to recruit an Asset Manager (Commercial Property), on a temporary contract basis for a period of 6-12 months. Your new role You will be responsible for the operational delivery of a range of professional Land & Property functions. This will include: Producing detailed reports relating to land and property matters.The management of the organisation's insurance policies.Working as part of the Property Asset Management team in the development of the Asset Management Strategy, including the master planning of investment assets.Liaising with internal departments and reviewing accommodation requirements to optimise the use of the organisation's estate.Instructing and liaising with the appointed valuer and solicitors for a range of property transactions.Liaising and negotiating with tenants / landlords and/or their agents to ensure effective estate management. What you'll need to succeed To be considered for this position, you must possess: A 3rd level qualification in a relevant discipline, e.g. Estate Management, Surveying with 2+ years' experience in the following areas (5+ years if you do not possess a relevant 3rd level qualification): Land & Property Transactions including disposal and lettings. Managing a corporate insurance function. Property law and land registry processes. Financial and budget management. Risk analysis and risk management. Building and maintaining effective collaborative relationships with a range of internal and external stakeholders and analysing and resolving complex issues. Developing, implementing and reviewing relevant strategies/policies in relation to estates. Ideally, you will be a Chartered Surveyor in a relevant field such as Valuation / Commercial Property. What you'll get in return This position offers an immediate start and the opportunity to work with a large public body on a long-term temporary contract basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
Temporary job - MRICS, Estate Asset Surveyor, local authority A large and busy property services team within a local authority has the need for interim support as a principle asset surveyor. This initial 3-month contract with the potential to be extended. The busy strategic property team need an experienced General Practice Surveyor who has good landlord and tenant skills and who is used to negotiating asset management deals, ideally in a Corporate Landlord environment. The cases can be quite complex, and you will need to be able to take the cases forward with minimum levels of supervision. It would be helpful if you could also handle a caseload of disposal cases too. 2 days per week in the office at County Hall will be required. Job Duties Develop and produce asset management and investment strategies and programmes. Identify surplus and under-performing assets and develop appropriate value-add initiatives and/or disposal plans.Undertake rigorous financial and commercial appraisals to assess feasibility and ensure value for money solutions for new lettings, rent reviews, renewals, refurbishments etc.Lead commercial negotiations with key stakeholders, developers, partners etc, and achieve the best outcome for the Council.Commission and monitor external property and legal advice in compliance with LCC processes to ensure high-quality, timely outcomes.Ensure all statutory and legal obligations relating to the portfolio are met, and the portfolio is managed to the highest professional standards, including ensuring all consents and legal agreements being in place prior to any building works taking place.Provide valuation and strategic asset management advice to assess suitability of assets for retaining / disposal / development and potential investment opportunities.Promote best practice and expertise in the asset management activity delivered by the Council and advise on the development of related management practices and procedures.Ensure effective corporate governance of property-related decisions is in place for the effective management of property assets.Provide strategic asset management advice, guidance, information and support to the Council, elected Members, related customers, stakeholders and external partners and to represent the Council at meetings with outside bodies as appropriate, including deputising for the Development & Commercial Estates Manager as needed.Provide specialist advice for projects, write reports with recommendations for Corporate Property Steering Group (CPSG), relevant government departments, external bodies and clients, as appropriate.Provide input for the annual IiLP Report, the Corporate Asset Management Plan and other plans and strategies required for the effective management of all assets owned and or occupied by the county council for its service delivery.Ensure accurate management information is recorded in a timely manner using an Asset Management System, CAD, GIS and other software as required.Ensure that all work carried out is performed in accordance with the Council's policies and procedures, including health & safety, statutory compliance and energy saving initiatives are also met across the portfolio.Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies. This role is 5 days a week with two days in the office at County Hall just off the M1 junction for Coalvill/ Ashby De la Zouch. It is inside IR35 and offers £400-500 per day depending on relevant local government experience (Umbrella). PAYE is available at a lower rate. If you are interested please click on the link or reach out to #
02/03/2026
Seasonal
Temporary job - MRICS, Estate Asset Surveyor, local authority A large and busy property services team within a local authority has the need for interim support as a principle asset surveyor. This initial 3-month contract with the potential to be extended. The busy strategic property team need an experienced General Practice Surveyor who has good landlord and tenant skills and who is used to negotiating asset management deals, ideally in a Corporate Landlord environment. The cases can be quite complex, and you will need to be able to take the cases forward with minimum levels of supervision. It would be helpful if you could also handle a caseload of disposal cases too. 2 days per week in the office at County Hall will be required. Job Duties Develop and produce asset management and investment strategies and programmes. Identify surplus and under-performing assets and develop appropriate value-add initiatives and/or disposal plans.Undertake rigorous financial and commercial appraisals to assess feasibility and ensure value for money solutions for new lettings, rent reviews, renewals, refurbishments etc.Lead commercial negotiations with key stakeholders, developers, partners etc, and achieve the best outcome for the Council.Commission and monitor external property and legal advice in compliance with LCC processes to ensure high-quality, timely outcomes.Ensure all statutory and legal obligations relating to the portfolio are met, and the portfolio is managed to the highest professional standards, including ensuring all consents and legal agreements being in place prior to any building works taking place.Provide valuation and strategic asset management advice to assess suitability of assets for retaining / disposal / development and potential investment opportunities.Promote best practice and expertise in the asset management activity delivered by the Council and advise on the development of related management practices and procedures.Ensure effective corporate governance of property-related decisions is in place for the effective management of property assets.Provide strategic asset management advice, guidance, information and support to the Council, elected Members, related customers, stakeholders and external partners and to represent the Council at meetings with outside bodies as appropriate, including deputising for the Development & Commercial Estates Manager as needed.Provide specialist advice for projects, write reports with recommendations for Corporate Property Steering Group (CPSG), relevant government departments, external bodies and clients, as appropriate.Provide input for the annual IiLP Report, the Corporate Asset Management Plan and other plans and strategies required for the effective management of all assets owned and or occupied by the county council for its service delivery.Ensure accurate management information is recorded in a timely manner using an Asset Management System, CAD, GIS and other software as required.Ensure that all work carried out is performed in accordance with the Council's policies and procedures, including health & safety, statutory compliance and energy saving initiatives are also met across the portfolio.Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies. This role is 5 days a week with two days in the office at County Hall just off the M1 junction for Coalvill/ Ashby De la Zouch. It is inside IR35 and offers £400-500 per day depending on relevant local government experience (Umbrella). PAYE is available at a lower rate. If you are interested please click on the link or reach out to #
Permanent Job - Asset surveyor.MRICS. Property services Principal Asset SurveyorLocal Authority. Strategic Property Services Grade 13 Full-Time Are you an experienced property professional looking to influence the strategic direction and performance of a diverse public sector estate? We are seeking a highly capable Principal Asset Surveyor to play a key role in managing, optimising and developing a substantial property portfolio valued at more than £500 million.Proactive asset management is central to ensuring that the estate delivers strong commercial performance, supports organisational objectives and provides value for money. The portfolio includes a mix of commercial, industrial, rural and development assets held within an established investment programme across multiple asset classes.This role will focus on the optimisation, rationalisation and day to day management of assets to maximise income, minimise costs and ensure compliance with statutory requirements, including achieving best consideration under Section 123 of the Local Government Act 1972. About the RoleAs Principal Asset Surveyor, you will manage a varied asset management caseload, taking responsibility for financial analysis, lease management, operational performance and strategic advisory work across the estate. You will lead negotiations, commission external advisors and support the development of asset management policies and practices.Your expertise will help guide decisions on investment, development, retention and disposal, contributing to long term strategic plans and the effective management of all operational and commercial assets. Key ResponsibilitiesYou will: Develop asset management and investment strategies, identifying surplus or under performing assets and implementing value add or disposal initiatives.Conduct detailed financial and commercial appraisals for lettings, rent reviews, lease renewals, refurbishments and other asset related decisions.Lead commercial negotiations with tenants, developers, partners and stakeholders.Commission and oversee the work of external property and legal advisors, ensuring timely and high quality outcomes.Ensure all statutory, legal and compliance obligations relating to the estate are met, including securing consents and legal agreements before works commence.Provide valuation and strategic asset management advice on the retention, disposal, development or investment potential of assets.Promote best practice across asset management and contribute to the development of policies, procedures and professional standards.Uphold strong corporate governance for asset related decisions.Provide strategic advice and high quality reports for internal steering groups, senior stakeholders and external bodies.Contribute to annual investment programme reports, the Corporate Asset Management Plan and other strategic asset documentation.Maintain accurate information within asset management systems (AMS), CAD, GIS and related platforms.Ensure work complies with policies including health & safety, statutory compliance, sustainability and information governance.Demonstrate commitment to equality, diversity and inclusion at all times.Support, when required, by deputising for the Development & Commercial Estates Manager. About YouEssential Qualifications & Experience:Degree or equivalent in Real Estate or a related discipline.Full MRICS membership.Significant post qualification experience managing a broad range of leasehold and freehold assets.Strong experience in Landlord & Tenant matters, including valuation, negotiation and legal understanding.Proven experience analysing investment markets and interpreting financial/performance data.Experience advising on investment acquisitions and development appraisals.Significant experience commissioning and managing external agents and solicitors.Experience valuing a wide variety of property types.Knowledge of preparing and managing budgets or spending profiles.Good understanding of construction related matters.Skills and Competencies:Effective workload and time management.Strong financial and resource management skills.Ability to provide high-quality customer service to internal and external stakeholders.Excellent written and verbal communication, including presenting complex information clearly.Ability to manage performance, influence others and lead by example.Strong problem-solving skills with a continuous improvement mindset.Ability to adapt to change, manage conflict and maintain professional standards.Desirable:Experience within local government or a similar public sector organisation. What you'll get in return Salary £49-53000 Local Authority pension scheme Hybrid and flexible working (3 days WFH) Generous annual leave Free Parking Employee benefit scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
02/03/2026
Full time
Permanent Job - Asset surveyor.MRICS. Property services Principal Asset SurveyorLocal Authority. Strategic Property Services Grade 13 Full-Time Are you an experienced property professional looking to influence the strategic direction and performance of a diverse public sector estate? We are seeking a highly capable Principal Asset Surveyor to play a key role in managing, optimising and developing a substantial property portfolio valued at more than £500 million.Proactive asset management is central to ensuring that the estate delivers strong commercial performance, supports organisational objectives and provides value for money. The portfolio includes a mix of commercial, industrial, rural and development assets held within an established investment programme across multiple asset classes.This role will focus on the optimisation, rationalisation and day to day management of assets to maximise income, minimise costs and ensure compliance with statutory requirements, including achieving best consideration under Section 123 of the Local Government Act 1972. About the RoleAs Principal Asset Surveyor, you will manage a varied asset management caseload, taking responsibility for financial analysis, lease management, operational performance and strategic advisory work across the estate. You will lead negotiations, commission external advisors and support the development of asset management policies and practices.Your expertise will help guide decisions on investment, development, retention and disposal, contributing to long term strategic plans and the effective management of all operational and commercial assets. Key ResponsibilitiesYou will: Develop asset management and investment strategies, identifying surplus or under performing assets and implementing value add or disposal initiatives.Conduct detailed financial and commercial appraisals for lettings, rent reviews, lease renewals, refurbishments and other asset related decisions.Lead commercial negotiations with tenants, developers, partners and stakeholders.Commission and oversee the work of external property and legal advisors, ensuring timely and high quality outcomes.Ensure all statutory, legal and compliance obligations relating to the estate are met, including securing consents and legal agreements before works commence.Provide valuation and strategic asset management advice on the retention, disposal, development or investment potential of assets.Promote best practice across asset management and contribute to the development of policies, procedures and professional standards.Uphold strong corporate governance for asset related decisions.Provide strategic advice and high quality reports for internal steering groups, senior stakeholders and external bodies.Contribute to annual investment programme reports, the Corporate Asset Management Plan and other strategic asset documentation.Maintain accurate information within asset management systems (AMS), CAD, GIS and related platforms.Ensure work complies with policies including health & safety, statutory compliance, sustainability and information governance.Demonstrate commitment to equality, diversity and inclusion at all times.Support, when required, by deputising for the Development & Commercial Estates Manager. About YouEssential Qualifications & Experience:Degree or equivalent in Real Estate or a related discipline.Full MRICS membership.Significant post qualification experience managing a broad range of leasehold and freehold assets.Strong experience in Landlord & Tenant matters, including valuation, negotiation and legal understanding.Proven experience analysing investment markets and interpreting financial/performance data.Experience advising on investment acquisitions and development appraisals.Significant experience commissioning and managing external agents and solicitors.Experience valuing a wide variety of property types.Knowledge of preparing and managing budgets or spending profiles.Good understanding of construction related matters.Skills and Competencies:Effective workload and time management.Strong financial and resource management skills.Ability to provide high-quality customer service to internal and external stakeholders.Excellent written and verbal communication, including presenting complex information clearly.Ability to manage performance, influence others and lead by example.Strong problem-solving skills with a continuous improvement mindset.Ability to adapt to change, manage conflict and maintain professional standards.Desirable:Experience within local government or a similar public sector organisation. What you'll get in return Salary £49-53000 Local Authority pension scheme Hybrid and flexible working (3 days WFH) Generous annual leave Free Parking Employee benefit scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Estate Manager - Retail We are looking to recruit an Estates Manager to manage the Group's UK property portfolio (Circa 150 stores and 70 Residential units nationally). This will include leading on landlord and tenant, day to day estates, transactions, rating, property lease management and negotiations. You will be working with the Head of Property to develop a mid to long-term strategy for the business and be responsible for leading and negotiating Transactions (acquisitions and dispositions), Lease Renewals and Rent Reviews on an ongoing basis. You will also be expected to undertake an allocated amount of L&T jobs directly (only outsourcing to consultants where necessary). This role is responsible for managing Business Rates Liability for the company and working with other members of the team and external consultants, to lead negotiations on Dilapidation disputes. You will provide forecasting around costs associated with the estate and maximise opportunities for currently under-utilised space within the portfolio. You will work with and manage a Property Co-ordinator. Key Accountabilities & Responsibilities Managing Day to Day Property related Issues Manage Day to Day Landlord relationships Liaise with other Departments including Legal, Operations, Finance to ensure smooth running of Department Liaise with Maintenance Team to ensure that Building and Property Repairs are dealt with quickly, efficiently and Cost effective Liaise with professional teams, including solicitors, agents, and planning consultants whilst working with the wider property team Prepare and deliver reports for senior management including recommendations, detailed feasibility studies and strong financials Highlighting procedures and processes and providing solutions for the company to save costs and make long term profit. Manage the Commercial & Residential lettings About You You will have at least 5 year's general property experience, preferably within a retail and/or multi-site environment and be RICS Qualified. knowledge and experience of convenience retail sector Experienced at negotiating as a tenant to secure the best renewals of leases. Experienced at negotiating with tenants to secure the best returns on investment Excellent Project Management skills Previous experience of franchise operations would be a bonus. Experience of property acquisitions and estates management Contacts and standing in the Property sector Good commercial acumen and experience of financial responsibilities Extensive retail experience gained either at a client-side end user, retail developer or agency
01/03/2026
Full time
Estate Manager - Retail We are looking to recruit an Estates Manager to manage the Group's UK property portfolio (Circa 150 stores and 70 Residential units nationally). This will include leading on landlord and tenant, day to day estates, transactions, rating, property lease management and negotiations. You will be working with the Head of Property to develop a mid to long-term strategy for the business and be responsible for leading and negotiating Transactions (acquisitions and dispositions), Lease Renewals and Rent Reviews on an ongoing basis. You will also be expected to undertake an allocated amount of L&T jobs directly (only outsourcing to consultants where necessary). This role is responsible for managing Business Rates Liability for the company and working with other members of the team and external consultants, to lead negotiations on Dilapidation disputes. You will provide forecasting around costs associated with the estate and maximise opportunities for currently under-utilised space within the portfolio. You will work with and manage a Property Co-ordinator. Key Accountabilities & Responsibilities Managing Day to Day Property related Issues Manage Day to Day Landlord relationships Liaise with other Departments including Legal, Operations, Finance to ensure smooth running of Department Liaise with Maintenance Team to ensure that Building and Property Repairs are dealt with quickly, efficiently and Cost effective Liaise with professional teams, including solicitors, agents, and planning consultants whilst working with the wider property team Prepare and deliver reports for senior management including recommendations, detailed feasibility studies and strong financials Highlighting procedures and processes and providing solutions for the company to save costs and make long term profit. Manage the Commercial & Residential lettings About You You will have at least 5 year's general property experience, preferably within a retail and/or multi-site environment and be RICS Qualified. knowledge and experience of convenience retail sector Experienced at negotiating as a tenant to secure the best renewals of leases. Experienced at negotiating with tenants to secure the best returns on investment Excellent Project Management skills Previous experience of franchise operations would be a bonus. Experience of property acquisitions and estates management Contacts and standing in the Property sector Good commercial acumen and experience of financial responsibilities Extensive retail experience gained either at a client-side end user, retail developer or agency
Block Management Manager About the Business This role sits within a well-established regional firm with strong roots across the Midlands and a growing block management portfolio. The business has an excellent reputation across residential sales, lettings and commercial, with block management now a strategic growth area. The Role An experienced Block Management Manager to lead and develop a residential block portfolio, oversee compliance, and support junior property managers. This is a hands-on leadership role combining operational delivery, client relationship management and team development. You will manage your own portfolio while also improving systems, service standards and profitability across the block division. Key Responsibilities Portfolio Management Manage a portfolio of residential blocks and estates Prepare and manage service charge budgets (annual cycles) Conduct site inspections (typically quarterly) Ensure compliance with health & safety, fire risk and building safety regulations Manage insurance renewals and claims Financial Oversight Approve service charge expenditure Work alongside accounts on reconciliations and year-end packs Monitor arrears and oversee debt recovery processes Ensure client monies are handled in line with RICS guidance Client & Resident Liaison Act as primary point of contact for freeholders, RMCs and RTMs Chair and attend AGMs Manage complaints and complex resident issues Maintain strong contractor relationships Team Leadership Support and mentor junior property managers Implement process improvements Ensure KPIs and service standards are met Experience Required Block management experience Strong working knowledge of: Service charge budgeting Section 20 consultations Leasehold legislation Building safety compliance Experience managing RMC and RTM structures Confident chairing AGMs Highly organised with strong financial awareness Desirable: IRPM / TPI qualification (or working towards) RICS-accredited background Personal Attributes Commercially aware Calm under pressure Strong communicator Process-driven Professional and client-focused Why Join Established brand with strong regional reputation Growing block portfolio with development opportunity Clear progression pathway Supportive senior leadership Opportunity to shape and grow the block division
28/02/2026
Full time
Block Management Manager About the Business This role sits within a well-established regional firm with strong roots across the Midlands and a growing block management portfolio. The business has an excellent reputation across residential sales, lettings and commercial, with block management now a strategic growth area. The Role An experienced Block Management Manager to lead and develop a residential block portfolio, oversee compliance, and support junior property managers. This is a hands-on leadership role combining operational delivery, client relationship management and team development. You will manage your own portfolio while also improving systems, service standards and profitability across the block division. Key Responsibilities Portfolio Management Manage a portfolio of residential blocks and estates Prepare and manage service charge budgets (annual cycles) Conduct site inspections (typically quarterly) Ensure compliance with health & safety, fire risk and building safety regulations Manage insurance renewals and claims Financial Oversight Approve service charge expenditure Work alongside accounts on reconciliations and year-end packs Monitor arrears and oversee debt recovery processes Ensure client monies are handled in line with RICS guidance Client & Resident Liaison Act as primary point of contact for freeholders, RMCs and RTMs Chair and attend AGMs Manage complaints and complex resident issues Maintain strong contractor relationships Team Leadership Support and mentor junior property managers Implement process improvements Ensure KPIs and service standards are met Experience Required Block management experience Strong working knowledge of: Service charge budgeting Section 20 consultations Leasehold legislation Building safety compliance Experience managing RMC and RTM structures Confident chairing AGMs Highly organised with strong financial awareness Desirable: IRPM / TPI qualification (or working towards) RICS-accredited background Personal Attributes Commercially aware Calm under pressure Strong communicator Process-driven Professional and client-focused Why Join Established brand with strong regional reputation Growing block portfolio with development opportunity Clear progression pathway Supportive senior leadership Opportunity to shape and grow the block division
Role Overview Our client is a privately owned commercial landlord, who is now seeking to strengthen their Asset Management team by appointing an experiened Commercial Asset Manager to deliver high-quality services across a diverse portfolio of mixed-use properties. This role will need someone who is hands on with a detailed understanding of leases, service charges and obligations under the 1954 landlord and tenant act. There is very little property management involved in this role but the ability to coordinate your work with the Property management Team and other internal colleagues is essential. You will take responsibility for the full spectrum of Asset Management and must be a proven negotiator who can find solutions that work for the company but also new and existing tenants. PLEASE NOTE: All portfolio properties are based around the M25, mainly Central London. Key Responsibilities will include, but not be limited to: Proactively monitoring, negotiating and dealing with tenants leases including rent reviews, break clauses and lease expiries. You will need to be familiar with standard commercial leases and be able to interpret lease terms from leasing documents. Selecting, instructing and monitoring letting agents on vacant commercial properties, whilst minimising costs of vacant properties. Review, negotiate and agree Head of Terms ith prospective tenants via instructed agents. Ensure the accuracy of property data is up to date and maintained on CRM system in respect of leases, service charges and insurance details Responsible for annual insurance renewal ensuring best value and billing recoverable premiums from appropriate tenants as well as managing insurance claims. Instructing county court claims and managing post CCJ recovery action. Dealing with applications for consent including alterations, assignments and underlettings. Responsibility for block / building level compliance. Ensure statutory audits are undertaken, recorded and accounted for in the service charges for health & safety, fire, asbestos, water risk assessments and more. Corresponding with VOA to deal with all business rates matters. Approve service charge budgets, demands and apportionments. Oversee Section 20 procedures for long term service contracts and major works. Oversee that all projects are communicated to relevant residential and commercial tenants. Liaise with accounts department for end of year service charge reconciliations, oversee the recovery of relevant recharges and service charge arrears. Essential experience: Minimum 5 years comparable experience in a Commercial Asset Management role. Comprehensive knowledge of relevant legislation, together with strong commercial and financial acumen. The ability to be hands-on and works as part of a wider commercial team is essential. Accuracy and attention to detail essential. You need to be organised, able to prioritise, manage your time efficiently and work to deadlines. Excellent communication and writing skills. Proven influencing and negotiation skills. Ability to work autonomously but also be a valuable member of the wider commercial team. Previous use of Qube property management software preferred.
27/02/2026
Full time
Role Overview Our client is a privately owned commercial landlord, who is now seeking to strengthen their Asset Management team by appointing an experiened Commercial Asset Manager to deliver high-quality services across a diverse portfolio of mixed-use properties. This role will need someone who is hands on with a detailed understanding of leases, service charges and obligations under the 1954 landlord and tenant act. There is very little property management involved in this role but the ability to coordinate your work with the Property management Team and other internal colleagues is essential. You will take responsibility for the full spectrum of Asset Management and must be a proven negotiator who can find solutions that work for the company but also new and existing tenants. PLEASE NOTE: All portfolio properties are based around the M25, mainly Central London. Key Responsibilities will include, but not be limited to: Proactively monitoring, negotiating and dealing with tenants leases including rent reviews, break clauses and lease expiries. You will need to be familiar with standard commercial leases and be able to interpret lease terms from leasing documents. Selecting, instructing and monitoring letting agents on vacant commercial properties, whilst minimising costs of vacant properties. Review, negotiate and agree Head of Terms ith prospective tenants via instructed agents. Ensure the accuracy of property data is up to date and maintained on CRM system in respect of leases, service charges and insurance details Responsible for annual insurance renewal ensuring best value and billing recoverable premiums from appropriate tenants as well as managing insurance claims. Instructing county court claims and managing post CCJ recovery action. Dealing with applications for consent including alterations, assignments and underlettings. Responsibility for block / building level compliance. Ensure statutory audits are undertaken, recorded and accounted for in the service charges for health & safety, fire, asbestos, water risk assessments and more. Corresponding with VOA to deal with all business rates matters. Approve service charge budgets, demands and apportionments. Oversee Section 20 procedures for long term service contracts and major works. Oversee that all projects are communicated to relevant residential and commercial tenants. Liaise with accounts department for end of year service charge reconciliations, oversee the recovery of relevant recharges and service charge arrears. Essential experience: Minimum 5 years comparable experience in a Commercial Asset Management role. Comprehensive knowledge of relevant legislation, together with strong commercial and financial acumen. The ability to be hands-on and works as part of a wider commercial team is essential. Accuracy and attention to detail essential. You need to be organised, able to prioritise, manage your time efficiently and work to deadlines. Excellent communication and writing skills. Proven influencing and negotiation skills. Ability to work autonomously but also be a valuable member of the wider commercial team. Previous use of Qube property management software preferred.
Firmin Recruit are delighted to be assisting our established client based in Gravesend to find an experienced permanent Part-Time Receptionist/Administrator. Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. Our client is looking for an experienced Part-Time - Receptionist/Administrator to join their friendly team at their Gravesend office. Overview of Role: As the first point of contact for the Company, you will interact with clients, employees, and general members of the public. The role requires a high level of professionalism. Summary of Duties: Ensure a professional "front of house" beginning-to-end client service, ensuring all visitors and or queries are attended to in an appropriate manner Organising and maintaining the meeting rooms, reception, and communal areas, including managing issues related to facilities in the meeting rooms Meeting and greeting all incoming guests into offices, including preparing rooms each morning, and providing tea/coffee service to guests Operating the switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner and forwarded to the correct dept Reporting and managing Photocopier/Printer faults and receiving ink stock levels Carry out general administration duties as and when required Assisting with the archiving of old files and recalling them when required. Suitable Candidate: Previous reception/administration experience is essential High standard of written and spoken English, especially grammar, spelling, and attention to detail Self-motivated with a methodical and organised approach Ability to effectively prioritise and multi-task Excellent people skills Ability to effectively communicate both orally and in writing with peers, managers, clients, contractors etc. Dependable and flexible as well as possessing the ability to maintain a high level of confidentiality Proactive, and able to take responsibility for own work Good working knowledge of Microsoft Office packages Ability to regularly cover holidays including school holidays Hours: Monday - 9am until 2 pm Tuesday - 9 am until 5.30 pm Wednesday - 5 hours either AM or PM previous receptionists rotated to suit themselves Thursday - 9 am - 2 pm Benefits: 22 days holiday with 2 extra days at Christmas and this increases by 1 day per year up to max of 25 days, Private Health Care after first year of service, Pension, Long Service Awards, Learning and Development programme in place from day one. etc. Location: My client is located within five-minute walk from Gravesend train and bus station. Parking: A parking space can be booked in the staff car park the day before if a space is available or a Town Centre worker parking permit can be obtained for from Gravesham Borough Council to obtain cheaper parking. If you have the necessary skills, and would like more information about this role, please send your CV. This role is a permanent role working directly for our client. Firmin Recruit is an agency working on behalf of our client.
27/02/2026
Full time
Firmin Recruit are delighted to be assisting our established client based in Gravesend to find an experienced permanent Part-Time Receptionist/Administrator. Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. Our client is looking for an experienced Part-Time - Receptionist/Administrator to join their friendly team at their Gravesend office. Overview of Role: As the first point of contact for the Company, you will interact with clients, employees, and general members of the public. The role requires a high level of professionalism. Summary of Duties: Ensure a professional "front of house" beginning-to-end client service, ensuring all visitors and or queries are attended to in an appropriate manner Organising and maintaining the meeting rooms, reception, and communal areas, including managing issues related to facilities in the meeting rooms Meeting and greeting all incoming guests into offices, including preparing rooms each morning, and providing tea/coffee service to guests Operating the switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner and forwarded to the correct dept Reporting and managing Photocopier/Printer faults and receiving ink stock levels Carry out general administration duties as and when required Assisting with the archiving of old files and recalling them when required. Suitable Candidate: Previous reception/administration experience is essential High standard of written and spoken English, especially grammar, spelling, and attention to detail Self-motivated with a methodical and organised approach Ability to effectively prioritise and multi-task Excellent people skills Ability to effectively communicate both orally and in writing with peers, managers, clients, contractors etc. Dependable and flexible as well as possessing the ability to maintain a high level of confidentiality Proactive, and able to take responsibility for own work Good working knowledge of Microsoft Office packages Ability to regularly cover holidays including school holidays Hours: Monday - 9am until 2 pm Tuesday - 9 am until 5.30 pm Wednesday - 5 hours either AM or PM previous receptionists rotated to suit themselves Thursday - 9 am - 2 pm Benefits: 22 days holiday with 2 extra days at Christmas and this increases by 1 day per year up to max of 25 days, Private Health Care after first year of service, Pension, Long Service Awards, Learning and Development programme in place from day one. etc. Location: My client is located within five-minute walk from Gravesend train and bus station. Parking: A parking space can be booked in the staff car park the day before if a space is available or a Town Centre worker parking permit can be obtained for from Gravesham Borough Council to obtain cheaper parking. If you have the necessary skills, and would like more information about this role, please send your CV. This role is a permanent role working directly for our client. Firmin Recruit is an agency working on behalf of our client.
Property Manager • Efficiently manage the company s property portfolio while providing all-around customer service. • Build and maintain strong relationships with existing landlords, tenants, ensuring their needs are met and expectations exceeded • Promote exceptional customer service and aim for 40 Google reviews per month. • To take a commercial approach to grow property portfolio for referral business, Network with existing clientele to acquire new properties. • Dealing with general day to day maintenance issues promptly and monitor the progress of all to ensure completion within required timescales. • Liaising with contractors, landlords and tenants on a daily basis • Coordinating & Managing Maintenance Schedules • Co-ordination of estimates and undertaking of repairs by contractors inc liaison with Landlords, negotiate with contractors for works to be carried out, raising work orders etc. • Work on reducing costs and improving service quality by building strong contractor relationships. • Improve company profit margins on maintenance job markups for the department including exceeding company targets set • Liaise with contractors to ensure quotations are compatible and value for money • Complete property management notes to track progress of maintenance issues, keeping communication records to all parties up to date. • Accepting and processing contractor invoices in a timely manner inclusive of scanning, naming and allocating these to suppliers folders. Input all contractor invoice data to excel spreadsheet for company records & landlord ledger entries. • To proactively source, test and grow a list of approved and skilled contractors to help resolve a variety of property issues & obtain credentials to be passed to Senior Property Manager for company checks prior to take on. • Efficiently manage tenant/landlord enquiries and issues appertaining to the properties, addressing problems; Face to face, by email and telephone taking detailed information and handling them effectively and promptly manner to avoid company complaints. • Deal with complaints from Landlords and Tenants relating Property Management/Maintenance matters. • Arrange gas safety certificates, EICRs, EPCs and all other legal/compulsory documentation to ensure that all managed properties comply with current legislation & ensuring all compliance is always kept up to date including licence condition requirements. • Ensuring compliance with local property laws and regulations with health and safety, fire risk assessments, asbestos regulations, and other legal requirements • Distribution of safety records to all relevant parties • Arrange and carry out property inspections including reporting findings to the Landlord and arranging remedial works and/or follow up visits if required and actioning damages with tenants - at all times to ensure property is well-maintained and in compliance with safety regulations. • Initiate and apply for property licences for all boroughs across London including own research into the scope for requirements • Accommodate any council compliance visits to properties and follow through until licence received or initiate works orders under compliance works to be completed in a timely fashion • Action Council improvement notices/fines • Initiate and assist landlords and leaseholders with insurance claims following damages to their dwellings inclusive of obtaining multiple quotations • Monitor and assist the emergency out of hours calls/ engineer call outs Sole Responsibility • Email Management to ensure correspondences are responded to & action in a timely manner. • Returning deposits & dealing with dilapidations. • Handle deposit dispute negotiations • Maintain up-to-date health and safety and fire risk assessments for required properties. • Ensure KPI s and action points set by Management • Provide valuable feedback to improve processes, technology to deliver world class service levels to our customers • To provide support to the Senior Property Manager as required • Acknowledging and actioning anything from company director in relevance to a variety of topics as well as PA assistant work as required. • Cover work and offer assistance to colleagues when required or in the absence of staff • AM Briefings with Sales/Lettings Manager • PM - Briefings with Negotiators • Diary Management for Sales/Lettings Negotiators in the absence of Lettings Co-Ordinator/ Manager
26/02/2026
Full time
Property Manager • Efficiently manage the company s property portfolio while providing all-around customer service. • Build and maintain strong relationships with existing landlords, tenants, ensuring their needs are met and expectations exceeded • Promote exceptional customer service and aim for 40 Google reviews per month. • To take a commercial approach to grow property portfolio for referral business, Network with existing clientele to acquire new properties. • Dealing with general day to day maintenance issues promptly and monitor the progress of all to ensure completion within required timescales. • Liaising with contractors, landlords and tenants on a daily basis • Coordinating & Managing Maintenance Schedules • Co-ordination of estimates and undertaking of repairs by contractors inc liaison with Landlords, negotiate with contractors for works to be carried out, raising work orders etc. • Work on reducing costs and improving service quality by building strong contractor relationships. • Improve company profit margins on maintenance job markups for the department including exceeding company targets set • Liaise with contractors to ensure quotations are compatible and value for money • Complete property management notes to track progress of maintenance issues, keeping communication records to all parties up to date. • Accepting and processing contractor invoices in a timely manner inclusive of scanning, naming and allocating these to suppliers folders. Input all contractor invoice data to excel spreadsheet for company records & landlord ledger entries. • To proactively source, test and grow a list of approved and skilled contractors to help resolve a variety of property issues & obtain credentials to be passed to Senior Property Manager for company checks prior to take on. • Efficiently manage tenant/landlord enquiries and issues appertaining to the properties, addressing problems; Face to face, by email and telephone taking detailed information and handling them effectively and promptly manner to avoid company complaints. • Deal with complaints from Landlords and Tenants relating Property Management/Maintenance matters. • Arrange gas safety certificates, EICRs, EPCs and all other legal/compulsory documentation to ensure that all managed properties comply with current legislation & ensuring all compliance is always kept up to date including licence condition requirements. • Ensuring compliance with local property laws and regulations with health and safety, fire risk assessments, asbestos regulations, and other legal requirements • Distribution of safety records to all relevant parties • Arrange and carry out property inspections including reporting findings to the Landlord and arranging remedial works and/or follow up visits if required and actioning damages with tenants - at all times to ensure property is well-maintained and in compliance with safety regulations. • Initiate and apply for property licences for all boroughs across London including own research into the scope for requirements • Accommodate any council compliance visits to properties and follow through until licence received or initiate works orders under compliance works to be completed in a timely fashion • Action Council improvement notices/fines • Initiate and assist landlords and leaseholders with insurance claims following damages to their dwellings inclusive of obtaining multiple quotations • Monitor and assist the emergency out of hours calls/ engineer call outs Sole Responsibility • Email Management to ensure correspondences are responded to & action in a timely manner. • Returning deposits & dealing with dilapidations. • Handle deposit dispute negotiations • Maintain up-to-date health and safety and fire risk assessments for required properties. • Ensure KPI s and action points set by Management • Provide valuable feedback to improve processes, technology to deliver world class service levels to our customers • To provide support to the Senior Property Manager as required • Acknowledging and actioning anything from company director in relevance to a variety of topics as well as PA assistant work as required. • Cover work and offer assistance to colleagues when required or in the absence of staff • AM Briefings with Sales/Lettings Manager • PM - Briefings with Negotiators • Diary Management for Sales/Lettings Negotiators in the absence of Lettings Co-Ordinator/ Manager
Job Title : Property Manager Location: Chelmsford ? Job Type: Monday to Friday with 2 work from home days ? Salary: £28,000 to £32,000 Annum + Benefits About Us : Charles David Casson is a leading property management company that offers exceptional residential and commercial property management services. With a strong commitment to quality, customer satisfaction, and operational excellence, we manage a diverse portfolio of properties that range from luxury residences to commercial office spaces. As we continue to expand, we are looking for a Portfolio Manager who is dedicated to driving superior property performance, enhancing tenant satisfaction, and maintaining the highest standards of property upkeep. Keep Homes Running Smoothly - Be the Heart of Our Lettings Team Are you organised, proactive, and passionate about delivering top-notch service? We're looking for a Property Manager to join our award-winning lettings team at Charles David Casson. If you thrive on solving problems, building relationships, and making sure everything runs like clockwork, this is your chance to make a real impact-every single day. As a Portfolio Manager, you'll be the go-to person for landlords and tenants alike-handling everything from maintenance issues to move-ins, legal compliance, and beyond. You'll keep our portfolio running smoothly and our clients happy, with support from a team that values your expertise. What You'll Be Doing: Portfolio Management Oversee a portfolio of managed properties-handling maintenance, repairs, and day-to-day issues with speed and care Organise & carry out regular property inspections and ensure all compliance checks are up to date (EPCs, Gas Safety, etc.) Coordinate move-ins, check-outs, and deposit returns, making sure every detail is covered Landlord & Tenant Relationships Be the friendly, professional point of contact for landlords and tenants-resolving queries and concerns quickly and efficiently Keep landlords informed with regular updates and honest advice Handle complaints and disputes with empathy and a solutions-first attitude Compliance & Administration Ensure every property meets legal and safety requirements, from Right to Rent checks to deposit protection Keep all records and systems up to date-no detail too small Liaise with contractors, suppliers, and our in-house team to get things done Problem Solving & Support Tackle unexpected issues head-on-whether it's a burst pipe or a tricky tenancy situation Support colleagues in lettings and property management to deliver a seamless service What You'll Bring: Experience in property management (essential) Excellent organisational skills and attention to detail Confident communicator-calm under pressure, clear with clients and contractors alike Strong problem-solving skills and a proactive approach Knowledge of lettings legislation and compliance (bonus points if you've worked with HMOs) Full UK driving licence and use of your own car (essential) What's in It for You: Competitive salary + commission/bonus opportunitiesCareer progression in a fast-growing, respected agencyOngoing training and support from an award-winning teamSupportive, friendly workplace with regular team events Paid for parking, pension scheme, birthday off, extra annual leave at ChristmasThe chance to make a real difference for landlords and tenants-every single day About Us: Charles David Casson is a family-owned, independent estate and lettings agency with an award-winning property management department. We put people first-our clients, our team, and our community. If you want to work somewhere you're valued, supported, and empowered to do your best, you'll fit right in. Ready to take your property management career to the next level? Send your CV to beth or give us a call. We'd love to chat.
24/02/2026
Full time
Job Title : Property Manager Location: Chelmsford ? Job Type: Monday to Friday with 2 work from home days ? Salary: £28,000 to £32,000 Annum + Benefits About Us : Charles David Casson is a leading property management company that offers exceptional residential and commercial property management services. With a strong commitment to quality, customer satisfaction, and operational excellence, we manage a diverse portfolio of properties that range from luxury residences to commercial office spaces. As we continue to expand, we are looking for a Portfolio Manager who is dedicated to driving superior property performance, enhancing tenant satisfaction, and maintaining the highest standards of property upkeep. Keep Homes Running Smoothly - Be the Heart of Our Lettings Team Are you organised, proactive, and passionate about delivering top-notch service? We're looking for a Property Manager to join our award-winning lettings team at Charles David Casson. If you thrive on solving problems, building relationships, and making sure everything runs like clockwork, this is your chance to make a real impact-every single day. As a Portfolio Manager, you'll be the go-to person for landlords and tenants alike-handling everything from maintenance issues to move-ins, legal compliance, and beyond. You'll keep our portfolio running smoothly and our clients happy, with support from a team that values your expertise. What You'll Be Doing: Portfolio Management Oversee a portfolio of managed properties-handling maintenance, repairs, and day-to-day issues with speed and care Organise & carry out regular property inspections and ensure all compliance checks are up to date (EPCs, Gas Safety, etc.) Coordinate move-ins, check-outs, and deposit returns, making sure every detail is covered Landlord & Tenant Relationships Be the friendly, professional point of contact for landlords and tenants-resolving queries and concerns quickly and efficiently Keep landlords informed with regular updates and honest advice Handle complaints and disputes with empathy and a solutions-first attitude Compliance & Administration Ensure every property meets legal and safety requirements, from Right to Rent checks to deposit protection Keep all records and systems up to date-no detail too small Liaise with contractors, suppliers, and our in-house team to get things done Problem Solving & Support Tackle unexpected issues head-on-whether it's a burst pipe or a tricky tenancy situation Support colleagues in lettings and property management to deliver a seamless service What You'll Bring: Experience in property management (essential) Excellent organisational skills and attention to detail Confident communicator-calm under pressure, clear with clients and contractors alike Strong problem-solving skills and a proactive approach Knowledge of lettings legislation and compliance (bonus points if you've worked with HMOs) Full UK driving licence and use of your own car (essential) What's in It for You: Competitive salary + commission/bonus opportunitiesCareer progression in a fast-growing, respected agencyOngoing training and support from an award-winning teamSupportive, friendly workplace with regular team events Paid for parking, pension scheme, birthday off, extra annual leave at ChristmasThe chance to make a real difference for landlords and tenants-every single day About Us: Charles David Casson is a family-owned, independent estate and lettings agency with an award-winning property management department. We put people first-our clients, our team, and our community. If you want to work somewhere you're valued, supported, and empowered to do your best, you'll fit right in. Ready to take your property management career to the next level? Send your CV to beth or give us a call. We'd love to chat.
Agency Surveyor Worcester / Kidderminster £30,000 - £40,000 + benefits Are you a Commercial Property Manager looking for more variety? Or working in agency but keen to broaden your exposure across management, sales and professional work? We're representing a fast-growing, forward-thinking regional consultancy in the Worcester & Kidderminster area that is expanding its Commercial team due to continued instruction growth. This is an excellent opportunity to join a business on an upward trajectory, where you won't be pigeonholed into one discipline. The Role This is a genuinely varied position across both Management and Agency, working on a diverse portfolio of commercial and rural property. You'll gain exposure to the full lifecycle of property instructions, making this ideal for someone who wants to accelerate their development within a growing consultancy environment. You will be involved in: Managing a mixed commercial property portfolio Carrying out property inspections and client reporting Negotiating leases, renewals and rent reviews Marketing properties for sale and to let Assisting with acquisitions and disposals Preparing valuations and providing market advice Working closely with senior surveyors and directors on client instructions We're keen to speak with individuals who have: Experience in commercial property management, sales or lettings Strong negotiation and client-facing skills Exposure to valuations and market research Good written and verbal communication skills A relevant property-related degree Ideally close to sitting APC or recently qualified (support available if required) Why This Role? Join a fast-growing consultancy with strong local market presence Broad, non-siloed role across management and agency Direct client responsibility and visibility with senior leadership Clear progression as the business continues to expand Salary £30,000 - £40,000 depending on experience
18/02/2026
Full time
Agency Surveyor Worcester / Kidderminster £30,000 - £40,000 + benefits Are you a Commercial Property Manager looking for more variety? Or working in agency but keen to broaden your exposure across management, sales and professional work? We're representing a fast-growing, forward-thinking regional consultancy in the Worcester & Kidderminster area that is expanding its Commercial team due to continued instruction growth. This is an excellent opportunity to join a business on an upward trajectory, where you won't be pigeonholed into one discipline. The Role This is a genuinely varied position across both Management and Agency, working on a diverse portfolio of commercial and rural property. You'll gain exposure to the full lifecycle of property instructions, making this ideal for someone who wants to accelerate their development within a growing consultancy environment. You will be involved in: Managing a mixed commercial property portfolio Carrying out property inspections and client reporting Negotiating leases, renewals and rent reviews Marketing properties for sale and to let Assisting with acquisitions and disposals Preparing valuations and providing market advice Working closely with senior surveyors and directors on client instructions We're keen to speak with individuals who have: Experience in commercial property management, sales or lettings Strong negotiation and client-facing skills Exposure to valuations and market research Good written and verbal communication skills A relevant property-related degree Ideally close to sitting APC or recently qualified (support available if required) Why This Role? Join a fast-growing consultancy with strong local market presence Broad, non-siloed role across management and agency Direct client responsibility and visibility with senior leadership Clear progression as the business continues to expand Salary £30,000 - £40,000 depending on experience
Job Title: Leasing Manager Reports to: Operations Manager / Operations Director Department: Leasing / Front of House Location: Central London (across multiple residential assets) Salary: 41,000 per annum + up to 15% performance-related bonus OUR MISSION Our mission is to create great places, with great people, in great areas. We connect residents to communities through well-designed homes, engaging experiences, and exceptional service. We aim to deliver more than just accommodation - we create environments where people feel at home. SUMMARY OF POSITION The Leasing Manager is responsible for driving occupancy, revenue performance, and resident satisfaction across the Central London portfolio. This role will lead the leasing function, ensuring all prospect enquiries are professionally managed from initial contact through to move-in and renewal. The Leasing Manager will be commercially focused, target-driven, and passionate about delivering an exceptional customer journey. You will manage the leasing team, oversee marketing performance, ensure full compliance with lettings legislation, and work collaboratively with Operations, Facilities, and Housekeeping teams to maintain high presentation and service standards. The Leasing Manager plays a key role in maximising asset performance while building strong resident relationships and community engagement. PRINCIPAL DUTIES & RESPONSIBILITIES Commercial & Performance Management Drive occupancy and revenue targets in line with budget expectations. Monitor daily leasing performance, lead management, and conversion ratios. Analyse local market conditions, competitor activity, and pricing strategy. Provide regular reporting on leasing activity, forecasts, and renewals. Identify opportunities to increase revenue through renewals, upselling, and corporate bookings. Leasing & Sales Leadership Manage and develop the leasing team to ensure high performance and accountability. Ensure all enquiries (online, telephone, walk-in) are responded to promptly and professionally. Oversee apartment viewings and ensure presentation standards are maintained. Support negotiation and closing of leases. Ensure smooth move-in and move-out processes. Lead and execute lease renewal strategy to maximise retention. Marketing & Brand Management Oversee online listings across property portals. Ensure advertisements include accurate descriptions, professional imagery, EPC certificates, and floorplans. Manage and support social media activity for the asset. Work alongside marketing teams to drive lead generation and brand awareness. Compliance & Administration Ensure Right-to-Rent checks are completed in line with UK legislation. Ensure deposits are registered within required timeframes. Maintain GDPR compliance when handling resident data. Ensure all documentation and tenancy agreements are accurate and compliant. Maintain accurate data within the property management system. Resident Experience & Community Deliver an exceptional resident journey from first enquiry to renewal. Proactively follow up with prospective and new residents. Respond promptly and professionally to resident queries and complaints. Support community events and engagement initiatives. Work collaboratively with operations and facilities teams to maintain high standards across communal areas. Operational Collaboration Liaise daily with reservations, operations, and facilities teams. Provide feedback on maintenance, cleanliness, and operational standards. Support preparation of show apartments and leasing routes. Assist with mobilisation of new sites where required. EXPERIENCE REQUIRED Minimum 2-3 years' experience in leasing, BTR, residential, or hospitality environments. At least 1 year in a supervisory or leadership role. Proven track record of achieving occupancy or sales targets. Experience managing online portals and social media platforms. Strong understanding of UK lettings legislation and compliance requirements. HEALTH & SAFETY Adhere to all Health & Safety policies and procedures. Promote a safe working environment for colleagues and residents. Understand emergency procedures and crisis management protocols. Ensure compliance with fire safety, licensing, and employment regulations. ADDITIONAL REQUIREMENTS Occasional travel between Central London properties may be required.
17/02/2026
Full time
Job Title: Leasing Manager Reports to: Operations Manager / Operations Director Department: Leasing / Front of House Location: Central London (across multiple residential assets) Salary: 41,000 per annum + up to 15% performance-related bonus OUR MISSION Our mission is to create great places, with great people, in great areas. We connect residents to communities through well-designed homes, engaging experiences, and exceptional service. We aim to deliver more than just accommodation - we create environments where people feel at home. SUMMARY OF POSITION The Leasing Manager is responsible for driving occupancy, revenue performance, and resident satisfaction across the Central London portfolio. This role will lead the leasing function, ensuring all prospect enquiries are professionally managed from initial contact through to move-in and renewal. The Leasing Manager will be commercially focused, target-driven, and passionate about delivering an exceptional customer journey. You will manage the leasing team, oversee marketing performance, ensure full compliance with lettings legislation, and work collaboratively with Operations, Facilities, and Housekeeping teams to maintain high presentation and service standards. The Leasing Manager plays a key role in maximising asset performance while building strong resident relationships and community engagement. PRINCIPAL DUTIES & RESPONSIBILITIES Commercial & Performance Management Drive occupancy and revenue targets in line with budget expectations. Monitor daily leasing performance, lead management, and conversion ratios. Analyse local market conditions, competitor activity, and pricing strategy. Provide regular reporting on leasing activity, forecasts, and renewals. Identify opportunities to increase revenue through renewals, upselling, and corporate bookings. Leasing & Sales Leadership Manage and develop the leasing team to ensure high performance and accountability. Ensure all enquiries (online, telephone, walk-in) are responded to promptly and professionally. Oversee apartment viewings and ensure presentation standards are maintained. Support negotiation and closing of leases. Ensure smooth move-in and move-out processes. Lead and execute lease renewal strategy to maximise retention. Marketing & Brand Management Oversee online listings across property portals. Ensure advertisements include accurate descriptions, professional imagery, EPC certificates, and floorplans. Manage and support social media activity for the asset. Work alongside marketing teams to drive lead generation and brand awareness. Compliance & Administration Ensure Right-to-Rent checks are completed in line with UK legislation. Ensure deposits are registered within required timeframes. Maintain GDPR compliance when handling resident data. Ensure all documentation and tenancy agreements are accurate and compliant. Maintain accurate data within the property management system. Resident Experience & Community Deliver an exceptional resident journey from first enquiry to renewal. Proactively follow up with prospective and new residents. Respond promptly and professionally to resident queries and complaints. Support community events and engagement initiatives. Work collaboratively with operations and facilities teams to maintain high standards across communal areas. Operational Collaboration Liaise daily with reservations, operations, and facilities teams. Provide feedback on maintenance, cleanliness, and operational standards. Support preparation of show apartments and leasing routes. Assist with mobilisation of new sites where required. EXPERIENCE REQUIRED Minimum 2-3 years' experience in leasing, BTR, residential, or hospitality environments. At least 1 year in a supervisory or leadership role. Proven track record of achieving occupancy or sales targets. Experience managing online portals and social media platforms. Strong understanding of UK lettings legislation and compliance requirements. HEALTH & SAFETY Adhere to all Health & Safety policies and procedures. Promote a safe working environment for colleagues and residents. Understand emergency procedures and crisis management protocols. Ensure compliance with fire safety, licensing, and employment regulations. ADDITIONAL REQUIREMENTS Occasional travel between Central London properties may be required.
Adair Paxton is looking for a Commercial Property Manager Who we are: Adair Paxton are property specialists who have been around since 1859 and offer a full range of services, including: Commercial sales, lettings and management. Residential sales, lettings and management. Commercial and residential valuations. We are currently looking for a Property Manager to join our Commercial Management team and support the Senior Leadership Team (SLT) in managing the day-to-day running of a portfolio of properties. What you'll be doing: Your responsibilities include but are not limited to: Overseeing repairs Overseeing all matters of health and safety and compliance including updating records Managing the service charge budget and all aspects of communal expenditure in conjunction with our accounts team Delivering high levels of customer service Keeping up to date with and implementing the latest legislation Preparation of annual budgets Acting as a primary point of contact for stakeholders Assisting with insurance claims Site visits and delivery of proactive management Deliver both cyclical and planned maintenance Interpretation of leases Applicants with experience and familiarity in a similar role are strongly encouraged to apply. What skills & experience you will bring to us? Strong Microsoft Office skills (Outlook, Excel and Word) We are looking preferably for someone with prior commercial management experience but will consider those with general property management / facilities management experience looking to further their career. A can do, pro-active attitude is essential, and the successful candidate should be good at multi-tasking and problem solving. Adaptability and a can-do approach - the ability to switch approach as needed to get the desired results. Adair Paxton is a small firm and requires everyone to get their hands dirty . right up to the SLT level. What we need from you: Commitment - this role is a permanent contract. Location - Horsforth based with significant time on site Want to apply? Get in touch today. If you think you fit this bill, get in touch - we'd love to hear from you. Contact Nicola Thompson emailprotected including your CV and a short covering letter outlining why you think you would be perfect for this role.
16/02/2026
Full time
Adair Paxton is looking for a Commercial Property Manager Who we are: Adair Paxton are property specialists who have been around since 1859 and offer a full range of services, including: Commercial sales, lettings and management. Residential sales, lettings and management. Commercial and residential valuations. We are currently looking for a Property Manager to join our Commercial Management team and support the Senior Leadership Team (SLT) in managing the day-to-day running of a portfolio of properties. What you'll be doing: Your responsibilities include but are not limited to: Overseeing repairs Overseeing all matters of health and safety and compliance including updating records Managing the service charge budget and all aspects of communal expenditure in conjunction with our accounts team Delivering high levels of customer service Keeping up to date with and implementing the latest legislation Preparation of annual budgets Acting as a primary point of contact for stakeholders Assisting with insurance claims Site visits and delivery of proactive management Deliver both cyclical and planned maintenance Interpretation of leases Applicants with experience and familiarity in a similar role are strongly encouraged to apply. What skills & experience you will bring to us? Strong Microsoft Office skills (Outlook, Excel and Word) We are looking preferably for someone with prior commercial management experience but will consider those with general property management / facilities management experience looking to further their career. A can do, pro-active attitude is essential, and the successful candidate should be good at multi-tasking and problem solving. Adaptability and a can-do approach - the ability to switch approach as needed to get the desired results. Adair Paxton is a small firm and requires everyone to get their hands dirty . right up to the SLT level. What we need from you: Commitment - this role is a permanent contract. Location - Horsforth based with significant time on site Want to apply? Get in touch today. If you think you fit this bill, get in touch - we'd love to hear from you. Contact Nicola Thompson emailprotected including your CV and a short covering letter outlining why you think you would be perfect for this role.
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL are currently recruiting for a General Manager for once of or exciting client sites in Paddington. The General Manager (GM) is the primary responsible person for FM operations delivering all operations and customer related services to the building and its occupants and through the on-site team will be responsible for ensuring that facilities services accord with the best practice standards as defined by Jones Lang LaSalle (JLL). The GM will be JLL's and the building owners 'Ambassador' and maintain and promote the property's position in the locality as best in class for occupiers to work in. The GM will have a close working relationship with senior representatives of the building tenants and the building Owners representatives.Reporting to the Senior Facilities Manager, the GM has line management responsibilities for the on-site FM team and will be the representative for specified key client/occupier issues. The GM will work in several "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants. Key Responsibilities and Deliverables Client Service To understand the Client's objective and instructions in relation to the property. To assist in Client reporting concerning all on-site operational issues and customer relations. Act as lead for the Client in all matters relating to the operation at the property to establish and enhance brand image. Support Client's vision for the property, ensuring the on site Team acts as facilitator in the delivery of CAPEX projects. Co-ordinate exceptional expenditure projects (PPMP) Customer Experience Establish and manage a property strategy with a view to providing a high standard of customer service that enhances the customer experience and develops a property partnership community. Regularly meet with the building occupier's representatives to fully understand their wants and needs within the property. Manage the buildings on-site services teams to ensure optimal customer satisfaction and minimise the downtime when service interruption occurs. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Operations Management Lead, develop and inspire the on-site FM team (both directly employed and sub-contracted) to deliver high standards of service at the property. Ensure KPIs are met and service excellence is delivered throughout all areas of on-site operations. To be responsible for the implementation of agreed best practice in accordance with JLL's Facilities Management Best Practice policies in the following areas: accounting service charge financial management practice, information/communications, procurement, operations, repair & maintenance, socially social & environmental responsible management, customer focus experience and human resources (training and development) ensuring: + standard systems and procedures + customer service delivery + standard documents and templates + audit and inspection + reduction of risk + consistent high standards of service delivery (and their measurement) + improved reporting to clients To ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities operations perspective. Create an 'ambassadorial' role with the customer (occupier) representatives, the Merchant Square Estate Team and in local industry business groups, Local Authority and community/civic stakeholder meetings as appropriate. Inform the Property Manager of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's occupiers' compliance with covenants. In conjunction with the Property Management team, ensure the financial management of the property, through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation, is delivered to JLL accounting practices. To include the administration of non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities property management of the property building and the Client's obligations to provide services including clarity on the extent of the common areas. Ensure that the procurement of all supplies and services at the property is undertaken in accordance with JLL's PAM procurement policy to ensure the highest standards for the best value. This will include the use of accredited Contractors only, usually based on framework agreements, and JLL's purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Ensure establish and maintain high quality health and safety practices, in accordance with best practice guidelines from central support under the JLL's risk management programme and the RFM Ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLL's audit process and Site Compliance inspections. To work with other appropriate aspects of JLL's 'Socially Responsible Management' programme. Ensure these are implemented in relation to environmental & sustainability policies. To ensure reactive maintenance and day-to-day service requirements are undertaken in a timely and cost-effective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment at the property and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place cover specification as defined within the O&M manual requirements and do not negate warranties/guarantees. Where required, work with building surveyors/architects/consultants on major works. With the Property Manager, identify and arrange minor planned works. Maintain, test and implement major incident plans to cover all emergencies Customer Experience Establish and manage building strategy with a view to providing high standard of customer service to enhance the customer experience and develop a building partnership community. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Required Qualifications, Skills and Experience Strong management experience gained within a high profile commercial environment. Excellent customer service skills and a track record of implementing successful customer orientated activities. Demonstrate a strong good understanding of building design and base build management Member of IWFM NEBOSH/IOSH qualification A proven track record in managing and motivating on-site operational management teams Experience of managing service charge budgets and major CAPEX projects Strong commercial acumen Strong leadership skills to effectively manage and motivate a team to achieve a high level of performance and to exceed targets Accountable and resilient Ability to work under pressure Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly
15/02/2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL are currently recruiting for a General Manager for once of or exciting client sites in Paddington. The General Manager (GM) is the primary responsible person for FM operations delivering all operations and customer related services to the building and its occupants and through the on-site team will be responsible for ensuring that facilities services accord with the best practice standards as defined by Jones Lang LaSalle (JLL). The GM will be JLL's and the building owners 'Ambassador' and maintain and promote the property's position in the locality as best in class for occupiers to work in. The GM will have a close working relationship with senior representatives of the building tenants and the building Owners representatives.Reporting to the Senior Facilities Manager, the GM has line management responsibilities for the on-site FM team and will be the representative for specified key client/occupier issues. The GM will work in several "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants. Key Responsibilities and Deliverables Client Service To understand the Client's objective and instructions in relation to the property. To assist in Client reporting concerning all on-site operational issues and customer relations. Act as lead for the Client in all matters relating to the operation at the property to establish and enhance brand image. Support Client's vision for the property, ensuring the on site Team acts as facilitator in the delivery of CAPEX projects. Co-ordinate exceptional expenditure projects (PPMP) Customer Experience Establish and manage a property strategy with a view to providing a high standard of customer service that enhances the customer experience and develops a property partnership community. Regularly meet with the building occupier's representatives to fully understand their wants and needs within the property. Manage the buildings on-site services teams to ensure optimal customer satisfaction and minimise the downtime when service interruption occurs. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Operations Management Lead, develop and inspire the on-site FM team (both directly employed and sub-contracted) to deliver high standards of service at the property. Ensure KPIs are met and service excellence is delivered throughout all areas of on-site operations. To be responsible for the implementation of agreed best practice in accordance with JLL's Facilities Management Best Practice policies in the following areas: accounting service charge financial management practice, information/communications, procurement, operations, repair & maintenance, socially social & environmental responsible management, customer focus experience and human resources (training and development) ensuring: + standard systems and procedures + customer service delivery + standard documents and templates + audit and inspection + reduction of risk + consistent high standards of service delivery (and their measurement) + improved reporting to clients To ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities operations perspective. Create an 'ambassadorial' role with the customer (occupier) representatives, the Merchant Square Estate Team and in local industry business groups, Local Authority and community/civic stakeholder meetings as appropriate. Inform the Property Manager of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's occupiers' compliance with covenants. In conjunction with the Property Management team, ensure the financial management of the property, through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation, is delivered to JLL accounting practices. To include the administration of non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities property management of the property building and the Client's obligations to provide services including clarity on the extent of the common areas. Ensure that the procurement of all supplies and services at the property is undertaken in accordance with JLL's PAM procurement policy to ensure the highest standards for the best value. This will include the use of accredited Contractors only, usually based on framework agreements, and JLL's purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Ensure establish and maintain high quality health and safety practices, in accordance with best practice guidelines from central support under the JLL's risk management programme and the RFM Ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLL's audit process and Site Compliance inspections. To work with other appropriate aspects of JLL's 'Socially Responsible Management' programme. Ensure these are implemented in relation to environmental & sustainability policies. To ensure reactive maintenance and day-to-day service requirements are undertaken in a timely and cost-effective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment at the property and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place cover specification as defined within the O&M manual requirements and do not negate warranties/guarantees. Where required, work with building surveyors/architects/consultants on major works. With the Property Manager, identify and arrange minor planned works. Maintain, test and implement major incident plans to cover all emergencies Customer Experience Establish and manage building strategy with a view to providing high standard of customer service to enhance the customer experience and develop a building partnership community. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Required Qualifications, Skills and Experience Strong management experience gained within a high profile commercial environment. Excellent customer service skills and a track record of implementing successful customer orientated activities. Demonstrate a strong good understanding of building design and base build management Member of IWFM NEBOSH/IOSH qualification A proven track record in managing and motivating on-site operational management teams Experience of managing service charge budgets and major CAPEX projects Strong commercial acumen Strong leadership skills to effectively manage and motivate a team to achieve a high level of performance and to exceed targets Accountable and resilient Ability to work under pressure Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly
A nationwide student lettings business is seeking a Branch Manager in Leeds. This senior, hands-on leadership role includes full responsibility for branch performance, motivating a team, and driving commercial success. Ideal candidates will have management experience in lettings, strong people management, and a commercial approach. The role offers a salary of £35,000 - £38,000 and clear progression opportunities within a growing company.
13/02/2026
Full time
A nationwide student lettings business is seeking a Branch Manager in Leeds. This senior, hands-on leadership role includes full responsibility for branch performance, motivating a team, and driving commercial success. Ideal candidates will have management experience in lettings, strong people management, and a commercial approach. The role offers a salary of £35,000 - £38,000 and clear progression opportunities within a growing company.
Leasing Associate Location: Cambridge Salary: 35,000 + discretionary bonus Hours: Full-time, 40 hours per week (Monday-Friday with flexibility for viewings, events and business needs) Reporting to: Leasing Manager The Opportunity I'm currently working with a growing residential operator to recruit a Leasing Associate for a flagship Build to Rent community in Cambridge. This is a key, front-facing role responsible for shaping first impressions and driving leasing performance during an important mobilisation, lease-up and stabilisation phase. You'll guide prospective residents through the full leasing journey - from initial enquiry through to move-in - while working closely with the on-site team to deliver occupancy, revenue and resident experience targets. This role would suit someone who enjoys building relationships, understands the commercial importance of leasing, and brings a polished, hospitality-led approach to customer service. As the wider portfolio expands, there will be opportunities for the role to evolve, supporting additional sites and contributing to best practice and scalable leasing processes. Key Responsibilities Leasing & Enquiries Act as a primary point of contact for prospective residents, responding promptly and professionally to enquiries via phone, email, portals and property management systems Qualify enquiries, understand customer needs and match them to available homes Book, manage and conduct in-person and virtual viewings, delivering confident and engaging tours Follow up enquiries and viewings consistently to progress leads through to reservation Negotiate appropriately to secure the right residents at the right rents, in line with agreed pricing strategies Support corporate and group booking enquiries where relevant Applications, Compliance & Move-ins Manage the full application process, including referencing, Right to Rent checks and associated documentation Prepare tenancy paperwork and move-in packs with strong attention to detail Support residents through the move-in process, working closely with on-site operations and facilities teams Ensure resident data is handled in line with GDPR and internal policies Marketing, Data & Performance Maintain accurate records of enquiries, viewings, applications and outcomes within CRM and property management systems Support the upkeep of online listings across websites and third-party portals, ensuring imagery, floorplans and descriptions are accurate and up to date Monitor local market conditions and competitor activity, feeding insights into pricing and marketing strategy Track performance against KPIs including enquiries, conversion rates, occupancy and revenue Resident Journey & Retention Support resident retention through professional handling of renewals and rent reviews Conduct rent review discussions clearly and professionally, escalating disputes where required Work collaboratively with the wider on-site team to ensure leasing decisions support the long-term health of the community General Maintain up-to-date knowledge of leasing regulations, systems and best practice Support ad hoc projects as required Act as a positive ambassador for the brand, ensuring service standards are consistently delivered Skills & Experience Essential: Previous experience in a leasing, sales or customer-facing role (residential, property, hospitality or service-led environments preferred) Strong communication and interpersonal skills Commercial awareness with an understanding of how leasing drives occupancy and revenue Highly organised with excellent attention to detail Confident using CRM and property management systems Comfortable working independently while contributing positively to a wider on-site team Excellent written and spoken English Desirable: Experience within Build to Rent, student accommodation, single-family housing or hospitality-led residential Experience managing online listings and portals Experience handling renewals or rent reviews Knowledge of Right to Rent requirements and leasing compliance Additional Information This role requires flexibility to support evenings, weekends and occasional public holidays. Reasonable adjustments can be made at any stage of the recruitment process, and applications from diverse backgrounds are welcomed.
10/02/2026
Full time
Leasing Associate Location: Cambridge Salary: 35,000 + discretionary bonus Hours: Full-time, 40 hours per week (Monday-Friday with flexibility for viewings, events and business needs) Reporting to: Leasing Manager The Opportunity I'm currently working with a growing residential operator to recruit a Leasing Associate for a flagship Build to Rent community in Cambridge. This is a key, front-facing role responsible for shaping first impressions and driving leasing performance during an important mobilisation, lease-up and stabilisation phase. You'll guide prospective residents through the full leasing journey - from initial enquiry through to move-in - while working closely with the on-site team to deliver occupancy, revenue and resident experience targets. This role would suit someone who enjoys building relationships, understands the commercial importance of leasing, and brings a polished, hospitality-led approach to customer service. As the wider portfolio expands, there will be opportunities for the role to evolve, supporting additional sites and contributing to best practice and scalable leasing processes. Key Responsibilities Leasing & Enquiries Act as a primary point of contact for prospective residents, responding promptly and professionally to enquiries via phone, email, portals and property management systems Qualify enquiries, understand customer needs and match them to available homes Book, manage and conduct in-person and virtual viewings, delivering confident and engaging tours Follow up enquiries and viewings consistently to progress leads through to reservation Negotiate appropriately to secure the right residents at the right rents, in line with agreed pricing strategies Support corporate and group booking enquiries where relevant Applications, Compliance & Move-ins Manage the full application process, including referencing, Right to Rent checks and associated documentation Prepare tenancy paperwork and move-in packs with strong attention to detail Support residents through the move-in process, working closely with on-site operations and facilities teams Ensure resident data is handled in line with GDPR and internal policies Marketing, Data & Performance Maintain accurate records of enquiries, viewings, applications and outcomes within CRM and property management systems Support the upkeep of online listings across websites and third-party portals, ensuring imagery, floorplans and descriptions are accurate and up to date Monitor local market conditions and competitor activity, feeding insights into pricing and marketing strategy Track performance against KPIs including enquiries, conversion rates, occupancy and revenue Resident Journey & Retention Support resident retention through professional handling of renewals and rent reviews Conduct rent review discussions clearly and professionally, escalating disputes where required Work collaboratively with the wider on-site team to ensure leasing decisions support the long-term health of the community General Maintain up-to-date knowledge of leasing regulations, systems and best practice Support ad hoc projects as required Act as a positive ambassador for the brand, ensuring service standards are consistently delivered Skills & Experience Essential: Previous experience in a leasing, sales or customer-facing role (residential, property, hospitality or service-led environments preferred) Strong communication and interpersonal skills Commercial awareness with an understanding of how leasing drives occupancy and revenue Highly organised with excellent attention to detail Confident using CRM and property management systems Comfortable working independently while contributing positively to a wider on-site team Excellent written and spoken English Desirable: Experience within Build to Rent, student accommodation, single-family housing or hospitality-led residential Experience managing online listings and portals Experience handling renewals or rent reviews Knowledge of Right to Rent requirements and leasing compliance Additional Information This role requires flexibility to support evenings, weekends and occasional public holidays. Reasonable adjustments can be made at any stage of the recruitment process, and applications from diverse backgrounds are welcomed.
The Role Connect2Hackney are looking for an experienced Commercial Estates Surveyor to join our Finance & Corporate Resources directorate. This is a pivotal role within our Strategic Property Services team, where you will assist with the strategic management of the Council's diverse commercial property portfolio. As a Commercial Estates Manager, you will take full responsibility for a specific patch of approximately 150 commercial properties. Your goal will be to identify opportunities to increase rental income and minimise costs while balancing the Council's broader social and corporate objectives. This is a dynamic position that balances commercial drive with community impact. You will not only manage standard commercial units but also oversee properties within our Voluntary and Community Sector (VCS) portfolio, liaising with regeneration colleagues to support organisations that serve our residents. Key Responsibilities Portfolio Management: Manage lettings, rent reviews, lease renewals, and dispute resolutions (including arbitration and court hearings). Valuation: Undertake valuations in line with RICS Global Standards, including work for IFRS and leasehold enfranchisement. Income Maximisation: Market vacant units, negotiate terms, and review property accounts to minimise voids and debt. Compliance & Safety: Ensure all assets adhere to statutory compliance and Health & Safety policies. Sustainability: Contribute to the Council's road map to Net Zero and support the delivery of our Sustainability and Energy Strategy. Leadership: Supervise up to two support staff, such as Estates Technicians or Trainee Surveyors. About You We are looking for a collaborative team player with excellent communication skills and the ability to negotiate effectively with a wide range of stakeholders, from commercial tenants to Elected Members. Essential Requirements: Qualifications: You must be a Member of the RICS (Valuation or Commercial Property pathways) or currently working towards qualification. Experience: Significant experience in commercial property management, including dealing with landlord/tenant issues, service charges, and claims. Knowledge: A strong understanding of relevant property legislation, case law, and Health & Safety requirements. Skills: You must be numerate, able to control budgets, and capable of producing professional written reports for senior leadership. Why Hackney? You will be joining a service that values high performance and innovation. We actively encourage continuous professional development to help you keep abreast of legislative changes and best practices. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
09/02/2026
Seasonal
The Role Connect2Hackney are looking for an experienced Commercial Estates Surveyor to join our Finance & Corporate Resources directorate. This is a pivotal role within our Strategic Property Services team, where you will assist with the strategic management of the Council's diverse commercial property portfolio. As a Commercial Estates Manager, you will take full responsibility for a specific patch of approximately 150 commercial properties. Your goal will be to identify opportunities to increase rental income and minimise costs while balancing the Council's broader social and corporate objectives. This is a dynamic position that balances commercial drive with community impact. You will not only manage standard commercial units but also oversee properties within our Voluntary and Community Sector (VCS) portfolio, liaising with regeneration colleagues to support organisations that serve our residents. Key Responsibilities Portfolio Management: Manage lettings, rent reviews, lease renewals, and dispute resolutions (including arbitration and court hearings). Valuation: Undertake valuations in line with RICS Global Standards, including work for IFRS and leasehold enfranchisement. Income Maximisation: Market vacant units, negotiate terms, and review property accounts to minimise voids and debt. Compliance & Safety: Ensure all assets adhere to statutory compliance and Health & Safety policies. Sustainability: Contribute to the Council's road map to Net Zero and support the delivery of our Sustainability and Energy Strategy. Leadership: Supervise up to two support staff, such as Estates Technicians or Trainee Surveyors. About You We are looking for a collaborative team player with excellent communication skills and the ability to negotiate effectively with a wide range of stakeholders, from commercial tenants to Elected Members. Essential Requirements: Qualifications: You must be a Member of the RICS (Valuation or Commercial Property pathways) or currently working towards qualification. Experience: Significant experience in commercial property management, including dealing with landlord/tenant issues, service charges, and claims. Knowledge: A strong understanding of relevant property legislation, case law, and Health & Safety requirements. Skills: You must be numerate, able to control budgets, and capable of producing professional written reports for senior leadership. Why Hackney? You will be joining a service that values high performance and innovation. We actively encourage continuous professional development to help you keep abreast of legislative changes and best practices. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Estates Surveyor Job in Blochairn, Fantastic Benefits, Rarely available opportunity on the market Your new company Hays Property & Surveying Glasgow are delighted to be exclusively partnering with City Property in Glasgow, who are seeking to add a Market Estates Surveyor to join their property team. Are you looking for a role that blends commercial property expertise with the energy of a fast-paced market environment? As a Surveyor - Markets Estates with City Property Glasgow, you'll play a pivotal role in managing and enhancing the Blochairn Market portfolio, home to Scotland's largest wholesale fruit and fish markets. This is a unique opportunity to work at the heart of Glasgow's trading community, ensuring the smooth operation and financial performance of a diverse estate. You'll handle complex landlord and tenant matters, including rent reviews, lease renewals, and new lettings, while driving initiatives to maximise income and improve efficiency across wholesale and retail operations. Your new role As a Surveyor - Markets Estates, you will support the Markets Manager in the effective management and enhancement of a major market estate. You will ensure lease obligations are met, income is maximised, and service charge budgets are effectively managed across both wholesale and retail operations. Key responsibilities include: • Managing complex landlord and tenant matters including rent reviews, lease renewals, arrears, and new lettings. • Leading estates management initiatives and supporting asset management strategies. • Preparing and monitoring service charge budgets and expenditure forecasts. • Negotiating favourable commercial terms with agents and tenants. • Producing accurate management and committee reports with professional recommendations. • Deputising for the Markets Manager and providing out-of-hours standby cover when required. What you'll need to succeed To be successful in this role, you will have: • Chartered Surveyor status (MRICS) and a relevant degree-level qualification. • A full UK driving licence. • Strong experience in commercial property management, lease negotiations, and service charge accounting. • Excellent communication, negotiation, and analytical skills. • A proactive and collaborative approach to working with internal and external stakeholders. What you'll get in return • Competitive starting salary of £42,405 - £49,312• Market Leading % employer pension contribution • 38.5 Days Annual Leave (inclusive of 12.5 public holidays) • Flexible hybrid work, office based in City Centre of Glasgow (for Property Manager role) • A supportive, collaborative & inclusive working environment with a strong sense of purpose What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
01/09/2025
Full time
Estates Surveyor Job in Blochairn, Fantastic Benefits, Rarely available opportunity on the market Your new company Hays Property & Surveying Glasgow are delighted to be exclusively partnering with City Property in Glasgow, who are seeking to add a Market Estates Surveyor to join their property team. Are you looking for a role that blends commercial property expertise with the energy of a fast-paced market environment? As a Surveyor - Markets Estates with City Property Glasgow, you'll play a pivotal role in managing and enhancing the Blochairn Market portfolio, home to Scotland's largest wholesale fruit and fish markets. This is a unique opportunity to work at the heart of Glasgow's trading community, ensuring the smooth operation and financial performance of a diverse estate. You'll handle complex landlord and tenant matters, including rent reviews, lease renewals, and new lettings, while driving initiatives to maximise income and improve efficiency across wholesale and retail operations. Your new role As a Surveyor - Markets Estates, you will support the Markets Manager in the effective management and enhancement of a major market estate. You will ensure lease obligations are met, income is maximised, and service charge budgets are effectively managed across both wholesale and retail operations. Key responsibilities include: • Managing complex landlord and tenant matters including rent reviews, lease renewals, arrears, and new lettings. • Leading estates management initiatives and supporting asset management strategies. • Preparing and monitoring service charge budgets and expenditure forecasts. • Negotiating favourable commercial terms with agents and tenants. • Producing accurate management and committee reports with professional recommendations. • Deputising for the Markets Manager and providing out-of-hours standby cover when required. What you'll need to succeed To be successful in this role, you will have: • Chartered Surveyor status (MRICS) and a relevant degree-level qualification. • A full UK driving licence. • Strong experience in commercial property management, lease negotiations, and service charge accounting. • Excellent communication, negotiation, and analytical skills. • A proactive and collaborative approach to working with internal and external stakeholders. What you'll get in return • Competitive starting salary of £42,405 - £49,312• Market Leading % employer pension contribution • 38.5 Days Annual Leave (inclusive of 12.5 public holidays) • Flexible hybrid work, office based in City Centre of Glasgow (for Property Manager role) • A supportive, collaborative & inclusive working environment with a strong sense of purpose What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
