Are you an experienced leader with a passion for creating exceptional living environments? We're looking for a dedicated and dynamic General Manager to oversee operations and create a welcoming, service-driven community for residents, visitors, and staff. As General Manager, you will take full responsibility for the day-to-day management of our building, ensuring everything runs smoothly, from customer service and compliance, to maintenance and community engagement. Your role will be key in delivering outstanding experiences for residents while maintaining high operational standards. Key Responsibilities Operational Leadership Lead and inspire the on-site team, from recruitment to ongoing development. Continuously review and refine operational processes for efficiency and effectiveness. Collaborate on branding, marketing, and leasing efforts to drive occupancy and growth. Customer Experience & Community Engagement Provide top-tier customer service, making sure residents feel valued and heard. Shape and execute initiatives that foster a vibrant, engaged resident community. Manage all resident communications, ensuring timely resolution of service requests. Act as the primary point of contact for escalated issues, maintaining a positive atmosphere. Building Management, H&S, Fire Safety & Security Ensure compliance with health & safety, fire safety, and environmental regulations. Mitigate risks to ensure the safety and well-being of residents and staff. Oversee contractor activities, ensuring adherence to safety protocols and high-quality work. Serve as Fire Warden (training provided) and uphold fire safety responsibilities. Implement energy-saving strategies and manage utility readings for ESG reporting. Monitor building security and lead emergency procedures when necessary. Financial & Commercial Performance Support lettings strategy and occupancy performance. Track and control budgets, ensuring compliance with financial and procurement processes. Contribute to monthly management reports and key performance indicators (KPIs). Conduct regular inspections to maintain high standards across the building. Lead the annual service charge budgeting process and oversee invoicing. Additional Duties Contribute to wider initiatives in BTR (Build to Rent), PRS, and estate management. Participate in cross-department projects and team meetings. Potential to support other assets in the London area or central management functions. Experience & Skills Required Proven experience as a General Manager, Building Manager, or in a similar role within residential or BTR (Build to Rent) environments. Strong leadership skills with experience managing both in-house teams and contractors. Solid understanding of residential leases, landlord-tenant relationships, and operational processes. Expertise in health & safety compliance, including environmental regulations. Working knowledge of mechanical and electrical systems in a building environment. Excellent written and verbal communication skills. Proficient in IT, including MS Office and property management software. Professional qualifications such as IRPM or ARLA are highly desirable. Why Join Us This is a fantastic opportunity for a proactive and dedicated individual to step into a leadership role with a high level of responsibility. You'll be instrumental in creating a dynamic and positive living environment, all while working in a supportive, collaborative team. If you're passionate about delivering exceptional service and making a real impact on the lives of residents, we want to hear from you.
Dec 04, 2025
Full time
Are you an experienced leader with a passion for creating exceptional living environments? We're looking for a dedicated and dynamic General Manager to oversee operations and create a welcoming, service-driven community for residents, visitors, and staff. As General Manager, you will take full responsibility for the day-to-day management of our building, ensuring everything runs smoothly, from customer service and compliance, to maintenance and community engagement. Your role will be key in delivering outstanding experiences for residents while maintaining high operational standards. Key Responsibilities Operational Leadership Lead and inspire the on-site team, from recruitment to ongoing development. Continuously review and refine operational processes for efficiency and effectiveness. Collaborate on branding, marketing, and leasing efforts to drive occupancy and growth. Customer Experience & Community Engagement Provide top-tier customer service, making sure residents feel valued and heard. Shape and execute initiatives that foster a vibrant, engaged resident community. Manage all resident communications, ensuring timely resolution of service requests. Act as the primary point of contact for escalated issues, maintaining a positive atmosphere. Building Management, H&S, Fire Safety & Security Ensure compliance with health & safety, fire safety, and environmental regulations. Mitigate risks to ensure the safety and well-being of residents and staff. Oversee contractor activities, ensuring adherence to safety protocols and high-quality work. Serve as Fire Warden (training provided) and uphold fire safety responsibilities. Implement energy-saving strategies and manage utility readings for ESG reporting. Monitor building security and lead emergency procedures when necessary. Financial & Commercial Performance Support lettings strategy and occupancy performance. Track and control budgets, ensuring compliance with financial and procurement processes. Contribute to monthly management reports and key performance indicators (KPIs). Conduct regular inspections to maintain high standards across the building. Lead the annual service charge budgeting process and oversee invoicing. Additional Duties Contribute to wider initiatives in BTR (Build to Rent), PRS, and estate management. Participate in cross-department projects and team meetings. Potential to support other assets in the London area or central management functions. Experience & Skills Required Proven experience as a General Manager, Building Manager, or in a similar role within residential or BTR (Build to Rent) environments. Strong leadership skills with experience managing both in-house teams and contractors. Solid understanding of residential leases, landlord-tenant relationships, and operational processes. Expertise in health & safety compliance, including environmental regulations. Working knowledge of mechanical and electrical systems in a building environment. Excellent written and verbal communication skills. Proficient in IT, including MS Office and property management software. Professional qualifications such as IRPM or ARLA are highly desirable. Why Join Us This is a fantastic opportunity for a proactive and dedicated individual to step into a leadership role with a high level of responsibility. You'll be instrumental in creating a dynamic and positive living environment, all while working in a supportive, collaborative team. If you're passionate about delivering exceptional service and making a real impact on the lives of residents, we want to hear from you.
Block Property Management Assistant This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager. Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio. You will ideally have a proven track record within the Property Management function of a block or estate management business. You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients. You will be expected to carry out site inspections therefore a car driver with your own car is essential. Block Property Management Assistant The Role: Provide administrative support to the Property Manager. Assist with the management of a portfolio of residential and commercial properties. Liaise with tenants, contractors, and other stakeholders. Monitor and track maintenance and repair requests. Prepare and distribute notices, letters, and other correspondence. Maintain accurate records and files. Assist with financial management, including invoicing and budget tracking. Conduct property inspections and prepare reports. Assist with the coordination of property viewings and new tenant move-ins. Handle general office duties such as answering phone calls and responding to emails. Block Property Management Assistant Skills Required: A calm, unflappable person, with strength of character. Systematic approach with strong administrative skills. Problem solver. Ability to work under pressure, whilst maintaining attention to detail. Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Block Property Management Assistant This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. Block Property Management Assistant Remuneration: Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Dec 04, 2025
Full time
Block Property Management Assistant This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager. Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio. You will ideally have a proven track record within the Property Management function of a block or estate management business. You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients. You will be expected to carry out site inspections therefore a car driver with your own car is essential. Block Property Management Assistant The Role: Provide administrative support to the Property Manager. Assist with the management of a portfolio of residential and commercial properties. Liaise with tenants, contractors, and other stakeholders. Monitor and track maintenance and repair requests. Prepare and distribute notices, letters, and other correspondence. Maintain accurate records and files. Assist with financial management, including invoicing and budget tracking. Conduct property inspections and prepare reports. Assist with the coordination of property viewings and new tenant move-ins. Handle general office duties such as answering phone calls and responding to emails. Block Property Management Assistant Skills Required: A calm, unflappable person, with strength of character. Systematic approach with strong administrative skills. Problem solver. Ability to work under pressure, whilst maintaining attention to detail. Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Block Property Management Assistant This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. Block Property Management Assistant Remuneration: Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
You'll act as a key point of contact for clients and occupiers, taking ownership of day-to-day property management, financial performance, and service delivery across your portfolio. This role is ideal for someone ready to step up into full Surveyor responsibilities, or an established Property Management Surveyor seeking a larger platform, better clients and clear career progression. Client Details A global, market-leading real estate consultancy with a strong presence across office, industrial and retail sectors. Description Responsibility for a portfolio of properties with a firm grasp of the opportunities available, the revenue, the lease events and local market conditions Applying effective professional surveying skills as a member of the commercial property department. Provide professional advice to all departments of Morgan Management regarding commercial property or estate management matters Undertake property management tasks to include tenant liaison, accounts enquiries and rent arrears management, Carry out regular site inspections, All aspects of day-to-day management, including all landlord and tenant matters, lettings, rent reviews, lease renewals, assignments, sub-letting, alterations and budgeting/forecasting, Letting of vacant properties. Levying of service charges on properties under management, where applicable. Preparation and supervision of major and minor refurbishment schemes, whether of a capital or revenue nature in liaison with the Morgan Management building surveyor, Oversee and build a good working relationship with any on-site staff and tenants of directly managed properties, and with personnel within Morgan Management to facilitate efficient and effective property management. Profile A successful Property Asset Managershould have: Proven expertise in commercial property management within the property industry. Strong knowledge of facilities management and property regulations. Excellent organisational and communication skills. Proficiency in relevant property management software tools. Ability to analyse financial data and manage budgets effectively. Experience negotiating contracts and managing vendor relationships. Capability to handle tenant relationships with professionalism and efficiency. Job Offer Competitive salary ranging from 60,000 to 70,000 per annum. Comprehensive benefits package to support your professional and personal needs. Permanent position within the property industry. Opportunity to work with a reputable organisation Collaborative and professional work environment. If you are an experienced Property Asset Manager ready to make an impact in the property industry, we encourage you to apply today.
Dec 03, 2025
Full time
You'll act as a key point of contact for clients and occupiers, taking ownership of day-to-day property management, financial performance, and service delivery across your portfolio. This role is ideal for someone ready to step up into full Surveyor responsibilities, or an established Property Management Surveyor seeking a larger platform, better clients and clear career progression. Client Details A global, market-leading real estate consultancy with a strong presence across office, industrial and retail sectors. Description Responsibility for a portfolio of properties with a firm grasp of the opportunities available, the revenue, the lease events and local market conditions Applying effective professional surveying skills as a member of the commercial property department. Provide professional advice to all departments of Morgan Management regarding commercial property or estate management matters Undertake property management tasks to include tenant liaison, accounts enquiries and rent arrears management, Carry out regular site inspections, All aspects of day-to-day management, including all landlord and tenant matters, lettings, rent reviews, lease renewals, assignments, sub-letting, alterations and budgeting/forecasting, Letting of vacant properties. Levying of service charges on properties under management, where applicable. Preparation and supervision of major and minor refurbishment schemes, whether of a capital or revenue nature in liaison with the Morgan Management building surveyor, Oversee and build a good working relationship with any on-site staff and tenants of directly managed properties, and with personnel within Morgan Management to facilitate efficient and effective property management. Profile A successful Property Asset Managershould have: Proven expertise in commercial property management within the property industry. Strong knowledge of facilities management and property regulations. Excellent organisational and communication skills. Proficiency in relevant property management software tools. Ability to analyse financial data and manage budgets effectively. Experience negotiating contracts and managing vendor relationships. Capability to handle tenant relationships with professionalism and efficiency. Job Offer Competitive salary ranging from 60,000 to 70,000 per annum. Comprehensive benefits package to support your professional and personal needs. Permanent position within the property industry. Opportunity to work with a reputable organisation Collaborative and professional work environment. If you are an experienced Property Asset Manager ready to make an impact in the property industry, we encourage you to apply today.
Assistant Block Manager This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager. Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio. You will ideally have a proven track record within the Property Management function of a block or estate management business. You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients. You will be expected to carry out site inspections therefore a car driver with your own car is essential. Assistant Block Manager The Role: Provide administrative support to the Property Manager. Assist with the management of a portfolio of residential and commercial properties. Liaise with tenants, contractors, and other stakeholders. Monitor and track maintenance and repair requests. Prepare and distribute notices, letters, and other correspondence. Maintain accurate records and files. Assist with financial management, including invoicing and budget tracking. Conduct property inspections and prepare reports. Assist with the coordination of property viewings and new tenant move-ins. Handle general office duties such as answering phone calls and responding to emails. Assistant Block Manager Skills Required: A calm, unflappable person, with strength of character. Systematic approach with strong administrative skills. Problem solver. Ability to work under pressure, whilst maintaining attention to detail. Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Assistant Block Manager This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. Assistant Block Manager Remuneration: Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Dec 03, 2025
Full time
Assistant Block Manager This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager. Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio. You will ideally have a proven track record within the Property Management function of a block or estate management business. You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients. You will be expected to carry out site inspections therefore a car driver with your own car is essential. Assistant Block Manager The Role: Provide administrative support to the Property Manager. Assist with the management of a portfolio of residential and commercial properties. Liaise with tenants, contractors, and other stakeholders. Monitor and track maintenance and repair requests. Prepare and distribute notices, letters, and other correspondence. Maintain accurate records and files. Assist with financial management, including invoicing and budget tracking. Conduct property inspections and prepare reports. Assist with the coordination of property viewings and new tenant move-ins. Handle general office duties such as answering phone calls and responding to emails. Assistant Block Manager Skills Required: A calm, unflappable person, with strength of character. Systematic approach with strong administrative skills. Problem solver. Ability to work under pressure, whilst maintaining attention to detail. Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary. Assistant Block Manager This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy. It requires a special talent to keep both the landlord and tenant 'on side . For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc. The person who will fulfil this role successfully will need to have all of the skills listed previously. The job can often be very demanding. Assistant Block Manager Remuneration: Basic salary £26,000 to £27,500 depending on experience. Working hours Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Residential Property Manager Location: London Salary: £40-45K Plus Package (Bonus, Benefits, Development) A rare opportunity has opened for an accomplished Residential Property Manager to join a discreet, high end family office with an exceptional real estate portfolio. If you take pride in delivering a seamless tenant experience and enjoy managing your portfolio with real ownership and autonomy, this role offers the perfect blend of quality, professionalism and impact. The Role You will manage a residential portfolio of more than 100+ units and act as the main point of contact for tenants, contractors and letting agents. The position offers plenty of variety and the freedom to run your portfolio with real autonomy. Key responsibilities include: - Managing lettings and working with agents to minimise voids - Drafting tenancy agreements and onboarding new tenants - Handling renewals, rent reviews, deposits and disputes - Ensuring gas safety checks, EICRs, EPCs and building level compliance are up to date - Serving Section 8, 21 and 13 notices - Managing maintenance requests and coordinating the in house team and external contractors - Preparing and maintaining service charge information - Credit control for residential and some commercial tenants - Ensuring accurate billing of utilities and property related costs - Updating weekly reports and maintaining accurate records on Qube What We Are Looking For - Minimum 3 years residential property management experience - Strong knowledge of AST legislation and compliance requirements - Good working knowledge of Qube - Confident using MS Office, especially Excel and Outlook - Excellent communication and organisational skills - Ability to prioritise, manage deadlines and work both independently and within a team - Someone proactive, reliable and detail focused Why Apply - Autonomy to run your portfolio your way - A supportive, professional team environment - A growing residential portfolio with strong long term stability - A role that offers real variety and the chance to make an impact - Opportunities to develop and progress If you are a confident Residential Property Manager looking for a fresh challenge with a well regarded property company, we would love to hear from you.
Dec 02, 2025
Full time
Residential Property Manager Location: London Salary: £40-45K Plus Package (Bonus, Benefits, Development) A rare opportunity has opened for an accomplished Residential Property Manager to join a discreet, high end family office with an exceptional real estate portfolio. If you take pride in delivering a seamless tenant experience and enjoy managing your portfolio with real ownership and autonomy, this role offers the perfect blend of quality, professionalism and impact. The Role You will manage a residential portfolio of more than 100+ units and act as the main point of contact for tenants, contractors and letting agents. The position offers plenty of variety and the freedom to run your portfolio with real autonomy. Key responsibilities include: - Managing lettings and working with agents to minimise voids - Drafting tenancy agreements and onboarding new tenants - Handling renewals, rent reviews, deposits and disputes - Ensuring gas safety checks, EICRs, EPCs and building level compliance are up to date - Serving Section 8, 21 and 13 notices - Managing maintenance requests and coordinating the in house team and external contractors - Preparing and maintaining service charge information - Credit control for residential and some commercial tenants - Ensuring accurate billing of utilities and property related costs - Updating weekly reports and maintaining accurate records on Qube What We Are Looking For - Minimum 3 years residential property management experience - Strong knowledge of AST legislation and compliance requirements - Good working knowledge of Qube - Confident using MS Office, especially Excel and Outlook - Excellent communication and organisational skills - Ability to prioritise, manage deadlines and work both independently and within a team - Someone proactive, reliable and detail focused Why Apply - Autonomy to run your portfolio your way - A supportive, professional team environment - A growing residential portfolio with strong long term stability - A role that offers real variety and the chance to make an impact - Opportunities to develop and progress If you are a confident Residential Property Manager looking for a fresh challenge with a well regarded property company, we would love to hear from you.
Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. Our client is looking for an experienced Residential Property Manager to complement their fantastic team. My client will invest in you and your career development within property. Previous experience as a Residential Property Manager dealing with both private and corporate clients is preferred for this position. MARLA accreditation is preferred but not essential as my client would support you in achieving this qualification. The Role: To manage a mixed portfolio of houses and flats and lock up garages on behalf of my client and their clients, always adhering to current legislation in a professional and competent manner. To build and maintain good working relationships between the client, tenants, and contractors, while actively promoting the Company by meeting and developing relationships with new and potential clients. Dealing with routine collections of rents and active monitoring of arrears Carrying out periodic inspections of properties and reporting to clients Preparing specifications of works for repair/refurbishments and overseeing maintenance contracts Actively dealing with all tenancy and property related matters as they arise Attending Networking events Liaising with the residential lettings department in the remarketing of properties Ideal Candidate: The ideal candidate will have previous Residential Property Management experience Be highly motivated and enthusiastic person with a strong customer service focus and able to work without supervision but equally be team orientated as well as showing flexibility, commitment and be commercially aware Be organised and have a methodical approach to work with strong attention to detail Have a solid working knowledge of Microsoft Office packages Have a full UK driving license and be able to provide your own vehicle ( with business insurance) for use for the role. Business milage is currently per mile Hours: 9 am - 5.30 pm - Monday - Friday - 2 days remote working after training Benefits: 25 days holiday + extra at Christmas, Learning and Development Programme from day one, Private Health Care after 1 year of Service, Pension, Parking, etc. If you have the necessary skills and would like more information about this role, please send your CV. Firmin Recruit is an agency working on behalf of our client.
Dec 01, 2025
Full time
Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. Our client is looking for an experienced Residential Property Manager to complement their fantastic team. My client will invest in you and your career development within property. Previous experience as a Residential Property Manager dealing with both private and corporate clients is preferred for this position. MARLA accreditation is preferred but not essential as my client would support you in achieving this qualification. The Role: To manage a mixed portfolio of houses and flats and lock up garages on behalf of my client and their clients, always adhering to current legislation in a professional and competent manner. To build and maintain good working relationships between the client, tenants, and contractors, while actively promoting the Company by meeting and developing relationships with new and potential clients. Dealing with routine collections of rents and active monitoring of arrears Carrying out periodic inspections of properties and reporting to clients Preparing specifications of works for repair/refurbishments and overseeing maintenance contracts Actively dealing with all tenancy and property related matters as they arise Attending Networking events Liaising with the residential lettings department in the remarketing of properties Ideal Candidate: The ideal candidate will have previous Residential Property Management experience Be highly motivated and enthusiastic person with a strong customer service focus and able to work without supervision but equally be team orientated as well as showing flexibility, commitment and be commercially aware Be organised and have a methodical approach to work with strong attention to detail Have a solid working knowledge of Microsoft Office packages Have a full UK driving license and be able to provide your own vehicle ( with business insurance) for use for the role. Business milage is currently per mile Hours: 9 am - 5.30 pm - Monday - Friday - 2 days remote working after training Benefits: 25 days holiday + extra at Christmas, Learning and Development Programme from day one, Private Health Care after 1 year of Service, Pension, Parking, etc. If you have the necessary skills and would like more information about this role, please send your CV. Firmin Recruit is an agency working on behalf of our client.
ABOUT THE ROLE A Property Management specialist who is responsible for the daily operation of a diverse property portfolio consisting of commercial, industrial and retail properties. The role will require regular and direct communication with institutional fund management clients and the supervision of a number of other property managers, graduates and on-site staff. You will work closely with the Property Accounts team to ensure that all financial information is reported accurately. WHAT MATTERS MOST IN THIS ROLE Building and maintaining close professional relationships with clients, tenants and colleagues is paramount to your success. Proactiveness and going above and beyond is expected. You will prepare formal and detailed client reports on the property management service, quarterly annually and on an ad hoc basis. Working closely with both tenants and clients you will ensure all rental and other income (including tenant indebtedness) is administered and recorded correctly. You will prepare and oversee the service charge expenditure while ensuring tenants comply with all lease obligations. Clients may lean on your professional advice and support in connection with value enhancement assets, rent reviews, lettings and lease renewal programmes. Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help utilise the professional services we offer. Other duties will include: Overseeing the provision of common services to properties and tenants. Working with landlords and tenants on all other matters relating to the clients' property portfolio. Undertaking or arranging property inspections. Assisting clients in the acquisition and disposal of properties. Dealing with tenant applications for consent to assign, sublet and alter. WHAT WE EXPECT FROM YOU A proactive, practical, and positive approach to work is required. Excellent and professional communication skills with the ability to build gravitas among clients is also paramount. Being MRICS is preferred. As a Senior Property Management Surveyor you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification. WHY WORKMAN? Hybrid working to offer you a great work life balance, with a minimum of three days in the office. A full-time contract (35 hours a week) with core hours allowing additional flexibility to what time you can start work. Discretionary annual bonus and salary reviews. Healthcare, life insurance & wellness programme. Long service additional holidays, your birthday off and an extra day between Christmas and New Year Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few. Social events throughout the year including a firm wide Christmas party! Generous referral bonus. ABOUT WORKMAN LLP As the UK's leading independent commercial property management specialist, Workman has an enviable position within the property industry. We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors. We pride ourselves on the calibre of our employees and their unique skill sets. For more information on working for Workman please visit Our People Workman LLP. EQUAL OPPORTUNITIES We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010 This job description does not form part of your contract of employment and the duties may be amended from time to time.
Dec 01, 2025
Full time
ABOUT THE ROLE A Property Management specialist who is responsible for the daily operation of a diverse property portfolio consisting of commercial, industrial and retail properties. The role will require regular and direct communication with institutional fund management clients and the supervision of a number of other property managers, graduates and on-site staff. You will work closely with the Property Accounts team to ensure that all financial information is reported accurately. WHAT MATTERS MOST IN THIS ROLE Building and maintaining close professional relationships with clients, tenants and colleagues is paramount to your success. Proactiveness and going above and beyond is expected. You will prepare formal and detailed client reports on the property management service, quarterly annually and on an ad hoc basis. Working closely with both tenants and clients you will ensure all rental and other income (including tenant indebtedness) is administered and recorded correctly. You will prepare and oversee the service charge expenditure while ensuring tenants comply with all lease obligations. Clients may lean on your professional advice and support in connection with value enhancement assets, rent reviews, lettings and lease renewal programmes. Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help utilise the professional services we offer. Other duties will include: Overseeing the provision of common services to properties and tenants. Working with landlords and tenants on all other matters relating to the clients' property portfolio. Undertaking or arranging property inspections. Assisting clients in the acquisition and disposal of properties. Dealing with tenant applications for consent to assign, sublet and alter. WHAT WE EXPECT FROM YOU A proactive, practical, and positive approach to work is required. Excellent and professional communication skills with the ability to build gravitas among clients is also paramount. Being MRICS is preferred. As a Senior Property Management Surveyor you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification. WHY WORKMAN? Hybrid working to offer you a great work life balance, with a minimum of three days in the office. A full-time contract (35 hours a week) with core hours allowing additional flexibility to what time you can start work. Discretionary annual bonus and salary reviews. Healthcare, life insurance & wellness programme. Long service additional holidays, your birthday off and an extra day between Christmas and New Year Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few. Social events throughout the year including a firm wide Christmas party! Generous referral bonus. ABOUT WORKMAN LLP As the UK's leading independent commercial property management specialist, Workman has an enviable position within the property industry. We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors. We pride ourselves on the calibre of our employees and their unique skill sets. For more information on working for Workman please visit Our People Workman LLP. EQUAL OPPORTUNITIES We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010 This job description does not form part of your contract of employment and the duties may be amended from time to time.
Venue Manager - North NorfolkMulti-Award-Winning Wedding & Events Venue Salary: Up to £48,000 per annum + Live-in Accommodation Are you an experienced venue professional looking for your next exciting challenge? Select Recruitment is seeking an exceptional Venue Manager to lead our client's luxury wedding, events and holiday venue in the stunning North Norfolk countryside. About Our Client Nestled in glorious countryside, our client is a multi-award-winning exclusive venue specialising in weddings, celebrations, and luxury holiday lettings. They pride themselves on delivering exceptional experiences and the highest standards of service. The Role This is a unique opportunity to take the helm of a beautiful venue, combining operational excellence with outstanding guest service. You'll lead a dedicated team, manage daily operations, and ensure every wedding and guest experience exceeds expectations. Key Responsibilities Oversee all venue operations including weddings, events, and holiday lettings Lead and develop the team, including contractors and tradespeople Ensure exceptional standards of accommodation and service delivery Manage facilities, maintenance, utilities and grounds coordination Implement health & safety policies and conduct regular compliance checks Work closely with wedding planners to deliver flawless events Handle commercial management including budgets and reporting Act as first point of contact for clients, staff and emergencies What We're Looking For (Essential) Demonstrable experience as a Venue Manager or similar senior events/front of house role Proven track record of delivering exceptional standards Strong leadership and team management skills Excellent problem-solving abilities and organisational skills Sound knowledge of health & safety and risk management Outstanding interpersonal and communication skills Flexibility to work weekends and evenings (minimum one weekend off per month) Personal Qualities Ability to build strong relationships with clients and maintain a personal touch Hands on approach with attention to detail Professional, proactive and solutions focused Passionate about delivering exceptional guest experiences What's On Offer Competitive salary up to £48,000 per annum Live-in accommodation can be provided at a lower salary rate Full time position (40+ hours per week over 5 days)li> The opportunity to work in a beautiful countryside setting Be part of an award winning venue Varied and rewarding role with genuine responsibility Working Pattern This role operates across 5 days per week with flexibility required during the wedding season. Weekend work is essential to the nature of the business, with at least one scheduled weekend off per month guaranteed. Ready to make your mark at one of North Norfolk's premier venues? If you're an experienced venue professional who thrives on delivering excellence and leading passionate teams, we'd love to hear from you. Due to the nature of the business, the venue operates 7 days a week and flexibility is essential.
Dec 01, 2025
Full time
Venue Manager - North NorfolkMulti-Award-Winning Wedding & Events Venue Salary: Up to £48,000 per annum + Live-in Accommodation Are you an experienced venue professional looking for your next exciting challenge? Select Recruitment is seeking an exceptional Venue Manager to lead our client's luxury wedding, events and holiday venue in the stunning North Norfolk countryside. About Our Client Nestled in glorious countryside, our client is a multi-award-winning exclusive venue specialising in weddings, celebrations, and luxury holiday lettings. They pride themselves on delivering exceptional experiences and the highest standards of service. The Role This is a unique opportunity to take the helm of a beautiful venue, combining operational excellence with outstanding guest service. You'll lead a dedicated team, manage daily operations, and ensure every wedding and guest experience exceeds expectations. Key Responsibilities Oversee all venue operations including weddings, events, and holiday lettings Lead and develop the team, including contractors and tradespeople Ensure exceptional standards of accommodation and service delivery Manage facilities, maintenance, utilities and grounds coordination Implement health & safety policies and conduct regular compliance checks Work closely with wedding planners to deliver flawless events Handle commercial management including budgets and reporting Act as first point of contact for clients, staff and emergencies What We're Looking For (Essential) Demonstrable experience as a Venue Manager or similar senior events/front of house role Proven track record of delivering exceptional standards Strong leadership and team management skills Excellent problem-solving abilities and organisational skills Sound knowledge of health & safety and risk management Outstanding interpersonal and communication skills Flexibility to work weekends and evenings (minimum one weekend off per month) Personal Qualities Ability to build strong relationships with clients and maintain a personal touch Hands on approach with attention to detail Professional, proactive and solutions focused Passionate about delivering exceptional guest experiences What's On Offer Competitive salary up to £48,000 per annum Live-in accommodation can be provided at a lower salary rate Full time position (40+ hours per week over 5 days)li> The opportunity to work in a beautiful countryside setting Be part of an award winning venue Varied and rewarding role with genuine responsibility Working Pattern This role operates across 5 days per week with flexibility required during the wedding season. Weekend work is essential to the nature of the business, with at least one scheduled weekend off per month guaranteed. Ready to make your mark at one of North Norfolk's premier venues? If you're an experienced venue professional who thrives on delivering excellence and leading passionate teams, we'd love to hear from you. Due to the nature of the business, the venue operates 7 days a week and flexibility is essential.
Vacancy HEAD OF PROPERTY MANAGEMENT - Residential Lettings Agency Location Watford, WD17 Salary £50k Position Permanent - Full Time Head of Property Management - A position has become available for an experienced Property Manager within the Watford area. This is a superb opportunity to join an established, independent, Estate & Lettings Agency with offices in the Watford area and a thriving Lettings and Property Management department. You will need to have a great track record in Residential Property Management and currently be employed in a similar role. You will be a real people person; be able to build and maintain relationships with Landlords, Contractors and Tenants and be able to show empathy and understanding. You must be able to problem solve effectively whilst staying calm under pressure - all the qualities that someone already in this role will recognise immediately! An ARLA qualification is beneficial along with the ability to manager and mentor a small team. Skills required for this Head of Property Management role will include: Experienced in Residential Property Management and AST's Experience in managing and mentoring a team A clear understanding of current lettings legislation Highly organised and able to prioritise workload Problem solve effectively High level of customer service skills Good telephone manner and positive attitude Ability to work in a pressurised environment Knowledge of the local area helpful Full Driving License essential and own car preferred ARLA qualification beneficial Benefits with this Head of Property Management role include: Competitive Salary Market Leading local company Career progression opportunities Contact Contact: If you are interested in this role as a Head of Property Management, please contact the Property Recruitment Team at Worth Recruiting. Response We receive a great many applications and respond as quickly possible but if you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. Confidentiality All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude and ability of a candidate. Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services and Prop Tech. For further information, visit our website: worthrecruiting.me. Quote: job WR 53175 - Head of Property Management
Dec 01, 2025
Full time
Vacancy HEAD OF PROPERTY MANAGEMENT - Residential Lettings Agency Location Watford, WD17 Salary £50k Position Permanent - Full Time Head of Property Management - A position has become available for an experienced Property Manager within the Watford area. This is a superb opportunity to join an established, independent, Estate & Lettings Agency with offices in the Watford area and a thriving Lettings and Property Management department. You will need to have a great track record in Residential Property Management and currently be employed in a similar role. You will be a real people person; be able to build and maintain relationships with Landlords, Contractors and Tenants and be able to show empathy and understanding. You must be able to problem solve effectively whilst staying calm under pressure - all the qualities that someone already in this role will recognise immediately! An ARLA qualification is beneficial along with the ability to manager and mentor a small team. Skills required for this Head of Property Management role will include: Experienced in Residential Property Management and AST's Experience in managing and mentoring a team A clear understanding of current lettings legislation Highly organised and able to prioritise workload Problem solve effectively High level of customer service skills Good telephone manner and positive attitude Ability to work in a pressurised environment Knowledge of the local area helpful Full Driving License essential and own car preferred ARLA qualification beneficial Benefits with this Head of Property Management role include: Competitive Salary Market Leading local company Career progression opportunities Contact Contact: If you are interested in this role as a Head of Property Management, please contact the Property Recruitment Team at Worth Recruiting. Response We receive a great many applications and respond as quickly possible but if you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. Confidentiality All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude and ability of a candidate. Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services and Prop Tech. For further information, visit our website: worthrecruiting.me. Quote: job WR 53175 - Head of Property Management
A well-established independent Lettings Agent in Leeds is seeking a part-time Commercial Property Manager. The role offers competitive pay up to £12,000 per annum with flexible working arrangements. Ideal candidates will have a background in commercial property management and excellent organizational and communication skills. Responsibilities include managing properties, liaising with tenants, and ensuring compliance with UK property regulations.
Dec 01, 2025
Full time
A well-established independent Lettings Agent in Leeds is seeking a part-time Commercial Property Manager. The role offers competitive pay up to £12,000 per annum with flexible working arrangements. Ideal candidates will have a background in commercial property management and excellent organizational and communication skills. Responsibilities include managing properties, liaising with tenants, and ensuring compliance with UK property regulations.
Our client, a well-established independent Lettings Agent based in the Leeds area, is seeking a dedicated Commercial Property Manager to join their team on a part time basis. This is a fantastic opportunity for someone with a background in commercial property management to contribute to a dynamic organisation that values expertise and proactive service. What's on offer The role offers a competitive salary package of up to £12,000 per annum. Benefits include a supportive team environment, ongoing professional development, and the chance to build a rewarding career within a well-established organisation. In addition to a flexible working arrangement of 10 hours a week on a remote basis. Requirements for the position The ideal candidate will demonstrate strong organisational skills, attention to detail, and excellent communication skills. As well as possessing relevant experience in commercial property management/compliance, and strong knowledge of UK property regulation. You should be able to effectively liaise with clients, tenants, and external stakeholders to ensure property portfolios are managed efficiently and to high standards. Commercial Property Manager responsibilities Manage and oversee a portfolio of commercial properties, ensuring smooth day to day operations Build and maintain positive relationships with tenants, clients, and external partners Coordinate property inspections, maintenance, and repairs as needed Assist with rent collection, service charges, lease renewals, and compliance matters Prepare and present regular reports on property performance and issues Uphold health and safety standards across all managed properties Support negotiations and contract management related to property leases and agreements
Dec 01, 2025
Full time
Our client, a well-established independent Lettings Agent based in the Leeds area, is seeking a dedicated Commercial Property Manager to join their team on a part time basis. This is a fantastic opportunity for someone with a background in commercial property management to contribute to a dynamic organisation that values expertise and proactive service. What's on offer The role offers a competitive salary package of up to £12,000 per annum. Benefits include a supportive team environment, ongoing professional development, and the chance to build a rewarding career within a well-established organisation. In addition to a flexible working arrangement of 10 hours a week on a remote basis. Requirements for the position The ideal candidate will demonstrate strong organisational skills, attention to detail, and excellent communication skills. As well as possessing relevant experience in commercial property management/compliance, and strong knowledge of UK property regulation. You should be able to effectively liaise with clients, tenants, and external stakeholders to ensure property portfolios are managed efficiently and to high standards. Commercial Property Manager responsibilities Manage and oversee a portfolio of commercial properties, ensuring smooth day to day operations Build and maintain positive relationships with tenants, clients, and external partners Coordinate property inspections, maintenance, and repairs as needed Assist with rent collection, service charges, lease renewals, and compliance matters Prepare and present regular reports on property performance and issues Uphold health and safety standards across all managed properties Support negotiations and contract management related to property leases and agreements
Maintenance Manager Location: Harrogate, North Yorkshire Salary: £30,000 - £35,000 Hours: Monday to Friday 9:00am - 17:30pm and 1 in 4 Saturdays 09:30am - 12:30pm with 1 hour for lunch Benefits: Company pension, 24 days holiday + bank holidays (increasing with length of service), holiday buy-back scheme for additional annual leave, Employee Assistance Programme (EAP) for wellbeing support, staff socials, training and free parking We re recruiting for a Maintenance Manager to join a well-established and growing property business based in Harrogate. Leaders in their field, they have a fantastic reputation for delivering exceptional service across residential lettings, commercial management and sales. The company really values its people , with a strong culture of retaining and developing staff from within . The successful candidate will oversee maintenance and compliance across all divisions, ensuring the department runs efficiently and delivers high-quality results. Key Responsibilities: Oversee all property maintenance and repairs across a large residential and commercial portfolio. Manage and allocate work to contractors, ensuring they are fully qualified, insured and compliant. Respond promptly to maintenance requests from tenants and landlords. Manage and support the maintenance team Use property management software such as Fixflo, Reapit, and Re-Leased to streamline processes. Review inspection reports and arrange necessary rectification works. Carry out property inspections as required. Ensure all legal and compliance requirements are completed within deadlines. Process invoices and liaise with the Accounts Team to ensure timely payments. Manage refurbishment projects from start to finish, ensuring they are delivered on time and within budget. Conduct quality control checks and sign off completed works. About You: Previous experience in property maintenance or a similar field is desirable, but we re also open to candidates with strong customer service or client-facing experience who are keen to develop in this area. Supervisory or management experience is ideal. Excellent communication and relationship-building skills. Strong organisational and problem-solving abilities, with a keen eye for detail. Able to manage multiple tasks and meet deadlines under pressure. Proven track record in managing maintenance or refurbishment projects is advantageous. Full UK driving licence required. If you re a motivated individual with excellent people skills and an interest in property, this is a fantastic opportunity to join a reputable, forward-thinking company that truly values its team. To apply, please submit your CV via the link or contact Beth at Unity Resourcing.
Nov 27, 2025
Full time
Maintenance Manager Location: Harrogate, North Yorkshire Salary: £30,000 - £35,000 Hours: Monday to Friday 9:00am - 17:30pm and 1 in 4 Saturdays 09:30am - 12:30pm with 1 hour for lunch Benefits: Company pension, 24 days holiday + bank holidays (increasing with length of service), holiday buy-back scheme for additional annual leave, Employee Assistance Programme (EAP) for wellbeing support, staff socials, training and free parking We re recruiting for a Maintenance Manager to join a well-established and growing property business based in Harrogate. Leaders in their field, they have a fantastic reputation for delivering exceptional service across residential lettings, commercial management and sales. The company really values its people , with a strong culture of retaining and developing staff from within . The successful candidate will oversee maintenance and compliance across all divisions, ensuring the department runs efficiently and delivers high-quality results. Key Responsibilities: Oversee all property maintenance and repairs across a large residential and commercial portfolio. Manage and allocate work to contractors, ensuring they are fully qualified, insured and compliant. Respond promptly to maintenance requests from tenants and landlords. Manage and support the maintenance team Use property management software such as Fixflo, Reapit, and Re-Leased to streamline processes. Review inspection reports and arrange necessary rectification works. Carry out property inspections as required. Ensure all legal and compliance requirements are completed within deadlines. Process invoices and liaise with the Accounts Team to ensure timely payments. Manage refurbishment projects from start to finish, ensuring they are delivered on time and within budget. Conduct quality control checks and sign off completed works. About You: Previous experience in property maintenance or a similar field is desirable, but we re also open to candidates with strong customer service or client-facing experience who are keen to develop in this area. Supervisory or management experience is ideal. Excellent communication and relationship-building skills. Strong organisational and problem-solving abilities, with a keen eye for detail. Able to manage multiple tasks and meet deadlines under pressure. Proven track record in managing maintenance or refurbishment projects is advantageous. Full UK driving licence required. If you re a motivated individual with excellent people skills and an interest in property, this is a fantastic opportunity to join a reputable, forward-thinking company that truly values its team. To apply, please submit your CV via the link or contact Beth at Unity Resourcing.
Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over a numnber of offices in Kent. Our client is looking for an experienced Receptionist to complement their fantastic team. Overview of Role: To proficiently manage reception, the branch switchboard and provide administrative support to the Residential team. The successful applicant will have previous reception/administration experience. Main Duties: Reception duties including : Greeting visitors Arranging appointments Liaising with potential tenants Arranging refreshments where necessary Switchboard General office administration duties including: Assisting the lettings negotiators with - Lettings enquiries Registering applicants Referencing applicants Arranging key collection Fielding calling for Property Managers Photocopying Maintaining stationery supplies and stamps To perform any other appropriate job-related duties as assigned by management from time to time. Suitable Candidate: Previous receptionist experience is essential Strong verbal and communication skills Good Word and Excel skills Good attention to detail Welcoming personality Multitasking ability Preference will be given to candidates with previous property experience Hours: Monday - Friday 9 am - 5.30pm Benefits: Benenden Heath Care after one year of service, Free Parking, Medicash ( money back on glasses and dental care etc.) Employee Assistance Programme, Learning and Development Programme, Long Service Award, Pension etc If you have the necessary skills and would like more information about this role, please send your CV. Due to the location of my client, it will be necessary for the successful candidate to have access to their own transport. Firmin Recruit are an agency working on behalf of our client.
Nov 27, 2025
Full time
Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over a numnber of offices in Kent. Our client is looking for an experienced Receptionist to complement their fantastic team. Overview of Role: To proficiently manage reception, the branch switchboard and provide administrative support to the Residential team. The successful applicant will have previous reception/administration experience. Main Duties: Reception duties including : Greeting visitors Arranging appointments Liaising with potential tenants Arranging refreshments where necessary Switchboard General office administration duties including: Assisting the lettings negotiators with - Lettings enquiries Registering applicants Referencing applicants Arranging key collection Fielding calling for Property Managers Photocopying Maintaining stationery supplies and stamps To perform any other appropriate job-related duties as assigned by management from time to time. Suitable Candidate: Previous receptionist experience is essential Strong verbal and communication skills Good Word and Excel skills Good attention to detail Welcoming personality Multitasking ability Preference will be given to candidates with previous property experience Hours: Monday - Friday 9 am - 5.30pm Benefits: Benenden Heath Care after one year of service, Free Parking, Medicash ( money back on glasses and dental care etc.) Employee Assistance Programme, Learning and Development Programme, Long Service Award, Pension etc If you have the necessary skills and would like more information about this role, please send your CV. Due to the location of my client, it will be necessary for the successful candidate to have access to their own transport. Firmin Recruit are an agency working on behalf of our client.
Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, and Students Lettings over several offices in the Kent area. Our client is looking for an experienced Receptionist Administrator to complement their fantastic team. Overview of Role: To proficiently manage reception, the branch switchboard and provide administrative support to the Residential team. The successful applicant will have previous reception/administration experience. Main Duties: Reception duties including : Greeting visitors Arranging appointments Liaising with potential tenants Arranging refreshments where necessary Switchboard General office administration duties including: Assisting the lettings negotiators with - Lettings enquiries Registering applicants Referencing applicants Arranging key collection Fielding calling for Property Managers Photocopying Maintaining stationery supplies and stamps To perform any other appropriate job-related duties as assigned by management from time to time. Suitable Candidate: Previous receptionist experience is essential Strong verbal and communication skills Good Word and Excel skills Good attention to detail Welcoming personality Multitasking ability Preference will be given to candidates with previous property experience Hours: Monday - Friday 9 am - 5.30pm Benefits: Benenden Heath Care after one year of service, Free Parking, Medicash ( money back on glasses and dental care etc.) Employee Assistance Programme, Learning and Development Programme, Long Service Award, Pension etc If you have the necessary skills and would like more information about this role, please send your CV. Due to the location of my client, it will be necessary for the successful candidate to have access to their own transport. Firmin Recruit are an agency working on behalf of our client.
Nov 27, 2025
Full time
Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, and Students Lettings over several offices in the Kent area. Our client is looking for an experienced Receptionist Administrator to complement their fantastic team. Overview of Role: To proficiently manage reception, the branch switchboard and provide administrative support to the Residential team. The successful applicant will have previous reception/administration experience. Main Duties: Reception duties including : Greeting visitors Arranging appointments Liaising with potential tenants Arranging refreshments where necessary Switchboard General office administration duties including: Assisting the lettings negotiators with - Lettings enquiries Registering applicants Referencing applicants Arranging key collection Fielding calling for Property Managers Photocopying Maintaining stationery supplies and stamps To perform any other appropriate job-related duties as assigned by management from time to time. Suitable Candidate: Previous receptionist experience is essential Strong verbal and communication skills Good Word and Excel skills Good attention to detail Welcoming personality Multitasking ability Preference will be given to candidates with previous property experience Hours: Monday - Friday 9 am - 5.30pm Benefits: Benenden Heath Care after one year of service, Free Parking, Medicash ( money back on glasses and dental care etc.) Employee Assistance Programme, Learning and Development Programme, Long Service Award, Pension etc If you have the necessary skills and would like more information about this role, please send your CV. Due to the location of my client, it will be necessary for the successful candidate to have access to their own transport. Firmin Recruit are an agency working on behalf of our client.
Property Manager Senior Surveyor Location: Ellesmere Port, CH65 0BE Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £35.14 Per Hour Job Ref: (phone number removed) Job Responsibilities Manage the commercial estate, ensuring timely rent and service charge collection, property repairs, and tenant compliance with lease terms. Prepare and maintain service charge schedules and ensure their accuracy. Ensure rent collection aligns with KPIs and conduct regular debt meetings. Review tenant applications, prepare necessary documents, and instruct solicitors as needed. Oversee a portfolio of properties, managing tenant functions like lettings, sub-lettings, and property alterations. Provide accurate insurance data to the Council Insurance team. Manage EPC data and strategy across the estate. Mentor junior Estates Surveyors and Estates Assistant staff. Evaluate asset performance and identify improvement opportunities, including maintenance and investment needs. Ensure insurance premiums are recharged to tenants. Issue instructions to Legal, Finance, and other services regarding transactions and debt recovery. Perform other duties as requested by senior managers. Person Specifications Must Have Degree and RICS membership. Experience in property management. Experience working with stakeholders to develop and deliver services. Experience delivering complex projects. Experience managing property estates and ensuring compliance with safety, rent, and service charge procedures. Knowledge of property law, RICS guidance, and relevant legislation. Ability to build and maintain tenant relationships. Understanding of lease structures and legal principles for tenant applications. IT skills, including Word, Excel, and databases. Ability to supervise and develop junior team members. Ability to work flexibly, including evenings, and manage a demanding workload. Nice to Have Experience in financial reporting. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
Nov 26, 2025
Contract
Property Manager Senior Surveyor Location: Ellesmere Port, CH65 0BE Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £35.14 Per Hour Job Ref: (phone number removed) Job Responsibilities Manage the commercial estate, ensuring timely rent and service charge collection, property repairs, and tenant compliance with lease terms. Prepare and maintain service charge schedules and ensure their accuracy. Ensure rent collection aligns with KPIs and conduct regular debt meetings. Review tenant applications, prepare necessary documents, and instruct solicitors as needed. Oversee a portfolio of properties, managing tenant functions like lettings, sub-lettings, and property alterations. Provide accurate insurance data to the Council Insurance team. Manage EPC data and strategy across the estate. Mentor junior Estates Surveyors and Estates Assistant staff. Evaluate asset performance and identify improvement opportunities, including maintenance and investment needs. Ensure insurance premiums are recharged to tenants. Issue instructions to Legal, Finance, and other services regarding transactions and debt recovery. Perform other duties as requested by senior managers. Person Specifications Must Have Degree and RICS membership. Experience in property management. Experience working with stakeholders to develop and deliver services. Experience delivering complex projects. Experience managing property estates and ensuring compliance with safety, rent, and service charge procedures. Knowledge of property law, RICS guidance, and relevant legislation. Ability to build and maintain tenant relationships. Understanding of lease structures and legal principles for tenant applications. IT skills, including Word, Excel, and databases. Ability to supervise and develop junior team members. Ability to work flexibly, including evenings, and manage a demanding workload. Nice to Have Experience in financial reporting. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.
About the Role A prestigious private family office with a portfolio of high-profile residential properties is seeking an experienced Client-Side Residential Asset Manager to oversee and enhance the performance, value, and operational quality of its London-based assets. This is a rare opportunity to work directly for a private principal, managing best-in-class properties within a discreet, highly professional environment. Key Responsibilities As Residential Asset Manager, you will take ownership of the full asset management lifecycle, including: Overseeing the strategic and day-to-day management of a diverse residential portfolio Developing and implementing asset strategies to maximise rental returns, capital value, and long-term performance Managing lettings, renewals, rent reviews, and tenant relationships to ensure exceptional service standards Coordinating refurbishment, maintenance, and capital expenditure projects with external consultants and contractors Financial oversight including budgeting, forecasting, service charge review, and performance reporting Ensuring compliance with all regulatory, H&S, and statutory requirements Conducting market research and providing recommendations on acquisitions, disposals, and value-add opportunities Acting as a trusted advisor to the family office and working closely with internal teams and external stakeholders About You The ideal candidate will bring: Proven experience in residential asset management (client-side, private office, or investor environment preferred) Strong knowledge of the London residential market Excellent communication and stakeholder management skills, with a discreet and polished approach Commercial acumen with the ability to analyse performance and identify opportunities for improvement A proactive, hands-on mindset with exceptional organisational ability Experience managing premium or super-prime assets is advantageous Why Join? Work directly for a highly respected private family office Manage a portfolio of high-profile, best-in-class London properties Opportunity to play a key strategic role with significant autonomy Collaborative, respectful working culture with long-term outlook Competitive compensation package and benefits
Nov 25, 2025
Full time
About the Role A prestigious private family office with a portfolio of high-profile residential properties is seeking an experienced Client-Side Residential Asset Manager to oversee and enhance the performance, value, and operational quality of its London-based assets. This is a rare opportunity to work directly for a private principal, managing best-in-class properties within a discreet, highly professional environment. Key Responsibilities As Residential Asset Manager, you will take ownership of the full asset management lifecycle, including: Overseeing the strategic and day-to-day management of a diverse residential portfolio Developing and implementing asset strategies to maximise rental returns, capital value, and long-term performance Managing lettings, renewals, rent reviews, and tenant relationships to ensure exceptional service standards Coordinating refurbishment, maintenance, and capital expenditure projects with external consultants and contractors Financial oversight including budgeting, forecasting, service charge review, and performance reporting Ensuring compliance with all regulatory, H&S, and statutory requirements Conducting market research and providing recommendations on acquisitions, disposals, and value-add opportunities Acting as a trusted advisor to the family office and working closely with internal teams and external stakeholders About You The ideal candidate will bring: Proven experience in residential asset management (client-side, private office, or investor environment preferred) Strong knowledge of the London residential market Excellent communication and stakeholder management skills, with a discreet and polished approach Commercial acumen with the ability to analyse performance and identify opportunities for improvement A proactive, hands-on mindset with exceptional organisational ability Experience managing premium or super-prime assets is advantageous Why Join? Work directly for a highly respected private family office Manage a portfolio of high-profile, best-in-class London properties Opportunity to play a key strategic role with significant autonomy Collaborative, respectful working culture with long-term outlook Competitive compensation package and benefits
Firmin Recruit are delighted to be working with our established property management company based in Kent. Our client is a well-respected and forward-thinking property consultancy firm offering a fresh approach to Property Management. Our client is currently recruiting for an experienced , articulate, and self-motivated Head of Residential Lettings & Management, to join their high-performing and long-established team. Role and Responsibilities Effectively manage a team of 7 property managers, negotiators, and administrative staff. Managing a small residential property management portfolio. Ensuring all existing and new legislative requirements (deposit registrations etc ) are met. Have the ability to analyse financial data and work towards delivering the team s performance and profitability reporting directly to the Department Director. Liaise closely with the lettings and property management team to develop new marketing strategies and business development opportunities. Ensuring the property management systems are kept updated. Dealing with sales of managed properties and liaising with our partner agent. Marketing our range of corporate services to existing and potential clients and negotiate new and revised terms and conditions when required. General Responsibilitie s To develop and review marketing strategies and business development opportunities in association with the Management Team. To oversee the Departmental Business Plan in association with the Departmental Director and regularly monitor and update the Action Plan. To oversee the preparation of the annual budgets for the department. To analyse and interpret the monthly financial data for the Department and monitor performance against annual targets. To attend the quarterly Management Committee meetings of the company. To develop a system of key performance indicators for staff and the overall Department. To ensure office procedures and protocols are adhered to. To monitor staff performance , undertake yearly staff reviews, and conduct the periodic Head of Department reviews in the Learning and Development programme for new staff. Key Skills & Qualifications: MARLA or FARLA qualified. Experience in managing a team is essential. Have extensive property management and residential lettings experience. Previous experience in a similar housing/property management role. As Head of Residential Lettings & Management, you must possess collaborative leadership and strong management capability. Ambitious and technically competent. Commercially driven possesses a flair for business development. Be able to handle & resolve customer complaints in a professional manner. Have a good understanding of property maintenance issues (plumbing, electrical etc ). Be able to review contractor quotes for pricing. Excellent written and verbal communication skills. High attention to detail with strong organisational and time management abilities. A proactive and professional approach with the ability to work independently. Competent IT and customer service skills. Additional Requirements A full UK driving licence. Access to your own insured vehicle (with business use cover). Willingness to travel within the south-east for site inspections and meetings. Benefits: Health Care- free after one year's service, Cash Plan, Employee Assistance Programme, 25 days holidays + bank holidays., long service award, learning & development programme, etc business per mile. Hours : Monday - Friday 9:00 - 5.30pm with one hour for lunch Salary: DOE Location: Gillingham, Ken t If you have the necessary experience and would like more information about this role. please send your CV. Firmin Recruit are an agency working on behalf of our client.
Nov 24, 2025
Full time
Firmin Recruit are delighted to be working with our established property management company based in Kent. Our client is a well-respected and forward-thinking property consultancy firm offering a fresh approach to Property Management. Our client is currently recruiting for an experienced , articulate, and self-motivated Head of Residential Lettings & Management, to join their high-performing and long-established team. Role and Responsibilities Effectively manage a team of 7 property managers, negotiators, and administrative staff. Managing a small residential property management portfolio. Ensuring all existing and new legislative requirements (deposit registrations etc ) are met. Have the ability to analyse financial data and work towards delivering the team s performance and profitability reporting directly to the Department Director. Liaise closely with the lettings and property management team to develop new marketing strategies and business development opportunities. Ensuring the property management systems are kept updated. Dealing with sales of managed properties and liaising with our partner agent. Marketing our range of corporate services to existing and potential clients and negotiate new and revised terms and conditions when required. General Responsibilitie s To develop and review marketing strategies and business development opportunities in association with the Management Team. To oversee the Departmental Business Plan in association with the Departmental Director and regularly monitor and update the Action Plan. To oversee the preparation of the annual budgets for the department. To analyse and interpret the monthly financial data for the Department and monitor performance against annual targets. To attend the quarterly Management Committee meetings of the company. To develop a system of key performance indicators for staff and the overall Department. To ensure office procedures and protocols are adhered to. To monitor staff performance , undertake yearly staff reviews, and conduct the periodic Head of Department reviews in the Learning and Development programme for new staff. Key Skills & Qualifications: MARLA or FARLA qualified. Experience in managing a team is essential. Have extensive property management and residential lettings experience. Previous experience in a similar housing/property management role. As Head of Residential Lettings & Management, you must possess collaborative leadership and strong management capability. Ambitious and technically competent. Commercially driven possesses a flair for business development. Be able to handle & resolve customer complaints in a professional manner. Have a good understanding of property maintenance issues (plumbing, electrical etc ). Be able to review contractor quotes for pricing. Excellent written and verbal communication skills. High attention to detail with strong organisational and time management abilities. A proactive and professional approach with the ability to work independently. Competent IT and customer service skills. Additional Requirements A full UK driving licence. Access to your own insured vehicle (with business use cover). Willingness to travel within the south-east for site inspections and meetings. Benefits: Health Care- free after one year's service, Cash Plan, Employee Assistance Programme, 25 days holidays + bank holidays., long service award, learning & development programme, etc business per mile. Hours : Monday - Friday 9:00 - 5.30pm with one hour for lunch Salary: DOE Location: Gillingham, Ken t If you have the necessary experience and would like more information about this role. please send your CV. Firmin Recruit are an agency working on behalf of our client.
Estates Surveyor Job in Blochairn, Fantastic Benefits, Rarely available opportunity on the market Your new company Hays Property & Surveying Glasgow are delighted to be exclusively partnering with City Property in Glasgow, who are seeking to add a Market Estates Surveyor to join their property team. Are you looking for a role that blends commercial property expertise with the energy of a fast-paced market environment? As a Surveyor - Markets Estates with City Property Glasgow, you'll play a pivotal role in managing and enhancing the Blochairn Market portfolio, home to Scotland's largest wholesale fruit and fish markets. This is a unique opportunity to work at the heart of Glasgow's trading community, ensuring the smooth operation and financial performance of a diverse estate. You'll handle complex landlord and tenant matters, including rent reviews, lease renewals, and new lettings, while driving initiatives to maximise income and improve efficiency across wholesale and retail operations. Your new role As a Surveyor - Markets Estates, you will support the Markets Manager in the effective management and enhancement of a major market estate. You will ensure lease obligations are met, income is maximised, and service charge budgets are effectively managed across both wholesale and retail operations. Key responsibilities include: • Managing complex landlord and tenant matters including rent reviews, lease renewals, arrears, and new lettings. • Leading estates management initiatives and supporting asset management strategies. • Preparing and monitoring service charge budgets and expenditure forecasts. • Negotiating favourable commercial terms with agents and tenants. • Producing accurate management and committee reports with professional recommendations. • Deputising for the Markets Manager and providing out-of-hours standby cover when required. What you'll need to succeed To be successful in this role, you will have: • Chartered Surveyor status (MRICS) and a relevant degree-level qualification. • A full UK driving licence. • Strong experience in commercial property management, lease negotiations, and service charge accounting. • Excellent communication, negotiation, and analytical skills. • A proactive and collaborative approach to working with internal and external stakeholders. What you'll get in return • Competitive starting salary of £42,405 - £49,312• Market Leading % employer pension contribution • 38.5 Days Annual Leave (inclusive of 12.5 public holidays) • Flexible hybrid work, office based in City Centre of Glasgow (for Property Manager role) • A supportive, collaborative & inclusive working environment with a strong sense of purpose What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Nov 23, 2025
Full time
Estates Surveyor Job in Blochairn, Fantastic Benefits, Rarely available opportunity on the market Your new company Hays Property & Surveying Glasgow are delighted to be exclusively partnering with City Property in Glasgow, who are seeking to add a Market Estates Surveyor to join their property team. Are you looking for a role that blends commercial property expertise with the energy of a fast-paced market environment? As a Surveyor - Markets Estates with City Property Glasgow, you'll play a pivotal role in managing and enhancing the Blochairn Market portfolio, home to Scotland's largest wholesale fruit and fish markets. This is a unique opportunity to work at the heart of Glasgow's trading community, ensuring the smooth operation and financial performance of a diverse estate. You'll handle complex landlord and tenant matters, including rent reviews, lease renewals, and new lettings, while driving initiatives to maximise income and improve efficiency across wholesale and retail operations. Your new role As a Surveyor - Markets Estates, you will support the Markets Manager in the effective management and enhancement of a major market estate. You will ensure lease obligations are met, income is maximised, and service charge budgets are effectively managed across both wholesale and retail operations. Key responsibilities include: • Managing complex landlord and tenant matters including rent reviews, lease renewals, arrears, and new lettings. • Leading estates management initiatives and supporting asset management strategies. • Preparing and monitoring service charge budgets and expenditure forecasts. • Negotiating favourable commercial terms with agents and tenants. • Producing accurate management and committee reports with professional recommendations. • Deputising for the Markets Manager and providing out-of-hours standby cover when required. What you'll need to succeed To be successful in this role, you will have: • Chartered Surveyor status (MRICS) and a relevant degree-level qualification. • A full UK driving licence. • Strong experience in commercial property management, lease negotiations, and service charge accounting. • Excellent communication, negotiation, and analytical skills. • A proactive and collaborative approach to working with internal and external stakeholders. What you'll get in return • Competitive starting salary of £42,405 - £49,312• Market Leading % employer pension contribution • 38.5 Days Annual Leave (inclusive of 12.5 public holidays) • Flexible hybrid work, office based in City Centre of Glasgow (for Property Manager role) • A supportive, collaborative & inclusive working environment with a strong sense of purpose What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Role: Property Manager Location: NW London Employment Type: Permanent, Full-Time, Office-Based Salary: Up to £40k, depending on experience Working Hours: Monday to Friday: 9:00am - 6:00pm and every third Saturday: 10:00am - 3:00pm ( day in lieu provided) Pool Cars: Available for property visits (based at the office) Role Overview: We are seeking an experienced and proactive Property Manager to oversee a mixed portfolio of approximately 250 residential and commercial properties in an affluent area of NW London. This is a full-time, office-based role involving daily coordination with tenants, landlords, contractors, and internal departments to ensure the smooth running and high standards expected of a premium portfolio. You will be responsible for ensuring properties are well maintained, fully compliant, and that tenants receive exceptional service. The ideal candidate will be organised, confident, solutions-focused, and experienced in managing a fast-paced and varied property caseload. Key Responsibilities : Oversee day-to-day management of a large portfolio of residential and commercial properties. Conduct regular property inspections and produce detailed reports. Ensure all properties comply with relevant regulations (H&S, fire safety, gas safety, EPC, licensing, etc.). Manage void periods, oversee refurbishments, and coordinate renovation works. Maintain accurate records across internal systems and databases. Manage and resolve tenant issues promptly and professionally. Maintain strong landlord relationships through regular updates and responsive communication. Support the lettings and renewals process where needed. Liaise with contractors, maintenance teams, and suppliers. Obtain quotes, instruct works, approve invoices, and ensure timely completion of repairs. Oversee rent collection and chase arrears where necessary. Manage property-related budgets, costs, and service charges (where applicable). Ensure all properties meet current legislation and best practice standards. Track and renew compliance certifications (Gas Safety, EICR, PAT, EPC, etc.). Maintain regulatory documentation and audit trails. Manage all aspects of the tenancy lifecycle, including check-ins, check-outs, renewals, and mid-term reviews. Ensure deposit handling complies with legal requirements. Coordinate with lettings and accounts teams to maintain smooth transitions. Skills & Experience: Experience managing a property portfolio of at least units. Strong understanding of UK property legislation and compliance requirements. Excellent communication and relationship-building skills. Ability to manage a large volume of work, prioritise tasks, and work under pressure. Strong organisational and administrative skills. Competent IT skills, including property management software. Highly organised with meticulous attention to detail. Desirable: Experience in an affluent London market. ARLA or similar qualification. Experience managing both residential and light commercial units. Driving licence (beneficial for using pool cars).
Nov 21, 2025
Full time
Role: Property Manager Location: NW London Employment Type: Permanent, Full-Time, Office-Based Salary: Up to £40k, depending on experience Working Hours: Monday to Friday: 9:00am - 6:00pm and every third Saturday: 10:00am - 3:00pm ( day in lieu provided) Pool Cars: Available for property visits (based at the office) Role Overview: We are seeking an experienced and proactive Property Manager to oversee a mixed portfolio of approximately 250 residential and commercial properties in an affluent area of NW London. This is a full-time, office-based role involving daily coordination with tenants, landlords, contractors, and internal departments to ensure the smooth running and high standards expected of a premium portfolio. You will be responsible for ensuring properties are well maintained, fully compliant, and that tenants receive exceptional service. The ideal candidate will be organised, confident, solutions-focused, and experienced in managing a fast-paced and varied property caseload. Key Responsibilities : Oversee day-to-day management of a large portfolio of residential and commercial properties. Conduct regular property inspections and produce detailed reports. Ensure all properties comply with relevant regulations (H&S, fire safety, gas safety, EPC, licensing, etc.). Manage void periods, oversee refurbishments, and coordinate renovation works. Maintain accurate records across internal systems and databases. Manage and resolve tenant issues promptly and professionally. Maintain strong landlord relationships through regular updates and responsive communication. Support the lettings and renewals process where needed. Liaise with contractors, maintenance teams, and suppliers. Obtain quotes, instruct works, approve invoices, and ensure timely completion of repairs. Oversee rent collection and chase arrears where necessary. Manage property-related budgets, costs, and service charges (where applicable). Ensure all properties meet current legislation and best practice standards. Track and renew compliance certifications (Gas Safety, EICR, PAT, EPC, etc.). Maintain regulatory documentation and audit trails. Manage all aspects of the tenancy lifecycle, including check-ins, check-outs, renewals, and mid-term reviews. Ensure deposit handling complies with legal requirements. Coordinate with lettings and accounts teams to maintain smooth transitions. Skills & Experience: Experience managing a property portfolio of at least units. Strong understanding of UK property legislation and compliance requirements. Excellent communication and relationship-building skills. Ability to manage a large volume of work, prioritise tasks, and work under pressure. Strong organisational and administrative skills. Competent IT skills, including property management software. Highly organised with meticulous attention to detail. Desirable: Experience in an affluent London market. ARLA or similar qualification. Experience managing both residential and light commercial units. Driving licence (beneficial for using pool cars).
Firmin Recruit are delighted to be working with our established property management company based in Kent. Our client is a well-respected and forward-thinking property consultancy firm offering a fresh approach to Property Management. Our client is currently recruiting for an experienced , articulate, and self-motivated Head of Residential Lettings & Management, to join their high-performing and long-established team. Role and Responsibilities Effectively manage a team of 7 property managers, negotiators, and administrative staff. Managing a small residential property management portfolio. Ensuring all existing and new legislative requirements (deposit registrations etc.) are met. Have the ability to analyse financial data and work towards delivering the team s performance and profitability reporting directly to the Department Director. Liaise closely with the lettings and property management team to develop new marketing strategies and business development opportunities. Ensuring the property management systems are kept updated. Dealing with sales of managed properties and liaising with our partner agent. Marketing our range of corporate services to existing and potential clients and negotiate new and revised terms and conditions when required. General Responsibilitie s To develop and review marketing strategies and business development opportunities in association with the Management Team. To oversee the Departmental Business Plan in association with the Departmental Director and regularly monitor and update the Action Plan. To oversee the preparation of the annual budgets for the department. To analyse and interpret the monthly financial data for the Department and monitor performance against annual targets. To attend the quarterly Management Committee meetings of the company. To develop a system of key performance indicators for staff and the overall Department. To ensure office procedures and protocols are adhered to. To monitor staff performance , undertake yearly staff reviews, and conduct the periodic Head of Department reviews in the Learning and Development programme for new staff. Key Skills & Qualifications: MARLA or FARLA qualified. Experience in managing a team is essential. Have extensive property management and residential lettings experience. Previous experience in a similar housing/property management role. As Head of Residential Lettings & Management, you must possess collaborative leadership and strong management capability. Ambitious and technically competent. Commercially driven possesses a flair for business development. Be able to handle & resolve customer complaints in a professional manner. Have a good understanding of property maintenance issues (plumbing, electrical etc.). Be able to review contractor quotes for pricing. Excellent written and verbal communication skills. High attention to detail with strong organisational and time management abilities. A proactive and professional approach with the ability to work independently. Competent IT and customer service skills. Additional Requirements A full UK driving licence. Access to your own insured vehicle (with business use cover). Willingness to travel within the south-east for site inspections and meetings. Benefits: Health Care- free after one year's service, Cash Plan, Employee Assistance Programme, 25 days holidays + bank holidays., long service award, learning & development programme, etc. business per mile. Hours : Monday - Friday 9:00 - 5.30pm with one hour for lunch Salary: DOE Location: Gillingham, Ken t If you have the necessary experience and would like more information about this role. please send your CV. Firmin Recruit are an agency working on behalf of our client.
Nov 20, 2025
Full time
Firmin Recruit are delighted to be working with our established property management company based in Kent. Our client is a well-respected and forward-thinking property consultancy firm offering a fresh approach to Property Management. Our client is currently recruiting for an experienced , articulate, and self-motivated Head of Residential Lettings & Management, to join their high-performing and long-established team. Role and Responsibilities Effectively manage a team of 7 property managers, negotiators, and administrative staff. Managing a small residential property management portfolio. Ensuring all existing and new legislative requirements (deposit registrations etc.) are met. Have the ability to analyse financial data and work towards delivering the team s performance and profitability reporting directly to the Department Director. Liaise closely with the lettings and property management team to develop new marketing strategies and business development opportunities. Ensuring the property management systems are kept updated. Dealing with sales of managed properties and liaising with our partner agent. Marketing our range of corporate services to existing and potential clients and negotiate new and revised terms and conditions when required. General Responsibilitie s To develop and review marketing strategies and business development opportunities in association with the Management Team. To oversee the Departmental Business Plan in association with the Departmental Director and regularly monitor and update the Action Plan. To oversee the preparation of the annual budgets for the department. To analyse and interpret the monthly financial data for the Department and monitor performance against annual targets. To attend the quarterly Management Committee meetings of the company. To develop a system of key performance indicators for staff and the overall Department. To ensure office procedures and protocols are adhered to. To monitor staff performance , undertake yearly staff reviews, and conduct the periodic Head of Department reviews in the Learning and Development programme for new staff. Key Skills & Qualifications: MARLA or FARLA qualified. Experience in managing a team is essential. Have extensive property management and residential lettings experience. Previous experience in a similar housing/property management role. As Head of Residential Lettings & Management, you must possess collaborative leadership and strong management capability. Ambitious and technically competent. Commercially driven possesses a flair for business development. Be able to handle & resolve customer complaints in a professional manner. Have a good understanding of property maintenance issues (plumbing, electrical etc.). Be able to review contractor quotes for pricing. Excellent written and verbal communication skills. High attention to detail with strong organisational and time management abilities. A proactive and professional approach with the ability to work independently. Competent IT and customer service skills. Additional Requirements A full UK driving licence. Access to your own insured vehicle (with business use cover). Willingness to travel within the south-east for site inspections and meetings. Benefits: Health Care- free after one year's service, Cash Plan, Employee Assistance Programme, 25 days holidays + bank holidays., long service award, learning & development programme, etc. business per mile. Hours : Monday - Friday 9:00 - 5.30pm with one hour for lunch Salary: DOE Location: Gillingham, Ken t If you have the necessary experience and would like more information about this role. please send your CV. Firmin Recruit are an agency working on behalf of our client.
