JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Client Lead FM role is to have full responsibility for a specific client or small group of clients within JLL's UK Property Management division, which is part of JLL's global Real Estate Management Services (REMS) business line. Assets managed will be a range of properties from both office, industrial and retail sectors. The Client Lead FM will report to a Property Delivery Lead and will manage a team of site staff and interact with key departmental and colleagues across the UK business. Key responsibilities : Account planning and leadership To drive and deliver the client(s) operational requirements comprising: A clear understanding of the clients' vision and strategy and how we can work in partnership with them to help drive their performance; Contribute to a growth plan and looking for opportunities to help grow the contract through your areas of responsibility, such as asset management and cross selling utilising the capabilities of other parts of JLL Provide operational intelligence to the Property Delivery Lead and feed into the wider business development pipeline Assist in contract renewal and new services planning Support the Contract Director and Property Delivery Lead with client meetings and engagement Ensure client and customer/occupier satisfaction is routinely measured Support the Client Relationship Lead and Property Delivery Lead with key reporting metrics Share best practice with Property Delivery Lead and other Client Lead FMs People To be directly responsible for FMs and other site-based JLLR employees in respect of their recruitment, performance, training and development. Identify and retain key talent by ensuring effective career development and mobility, within the wider Property Management team Performance management, goal setting and year end assessment to be done in collaboration and agreement with the relevant Property Delivery Lead Arrange regular team meetings, inviting relevant stakeholders from Property Management etc to provide updates and drive performance / best practice standards Service Delivery and Operational Management Day to day operational management This will include: Responsibility for day-to-day operational management for specific client(s) Performance management and operational understanding of the PMA and internal KPI's Ensuring compliance with the PMA including effective management and escalation to Property Delivery Lead regarding scope creep Ensuring best practices are identified, aligned and integrated, within the client operational FM team Ensure the smooth transition of properties into management as defined by JLL Policy, Process and Procedures on the PM Process HUB, including the transition of service contracts from previous owners so as to align with the JLL Procurement Policy or the agreed Client appointed suppliers, working closely with the Property Delivery Lead To ensure there is a plan in place which provides emergency and out of hours cover in the Client Grouping Introduce innovative thinking and innovative solutions into the account, drawing on JLL and other third-party solutions to ensure that service levels are developed over the life of the contract Aside from the contractual deliverables, ensure that the day-to-day operations are providing assured service delivery for the client and their customers, building and sustaining strong relationships with key stakeholders To contribute and manage the overall client staff cost recovery process in collaboration with the Property Delivery Lead To ensure the readiness of properties for sale, dealing with due diligence enquiries on disposal and lettings from a facilities management perspective Other There will be occasions where the Client Lead FM will be required to support the Property Delivery Lead and directly manage specific clients, particularly where: There are large number of smaller clients in a grouping There is a newly won client which requires time to embed within a structure Where there are vacancies for Client Lead FM Where a client is in a particular turnaround state Supporting the Property Delivery Lead and Business Development Director with new opportunities Required Qualifications, Skills and Experience Commercial awareness and ability to develop identified business improvement opportunities working with the Property Delivery Lead Solid stakeholder management skills and an ability to understand and relay business ideas Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background An advocate of change and supportive in driving operational business change IWFM / BIFM qualification and or similar in facilities operational management Prior experience as operations manager or team leader Strong organisation skills and excellent communication skills, both verbal and written Driven to achieve results Knowledge of safety, quality, and cost risks Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading
16/01/2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Client Lead FM role is to have full responsibility for a specific client or small group of clients within JLL's UK Property Management division, which is part of JLL's global Real Estate Management Services (REMS) business line. Assets managed will be a range of properties from both office, industrial and retail sectors. The Client Lead FM will report to a Property Delivery Lead and will manage a team of site staff and interact with key departmental and colleagues across the UK business. Key responsibilities : Account planning and leadership To drive and deliver the client(s) operational requirements comprising: A clear understanding of the clients' vision and strategy and how we can work in partnership with them to help drive their performance; Contribute to a growth plan and looking for opportunities to help grow the contract through your areas of responsibility, such as asset management and cross selling utilising the capabilities of other parts of JLL Provide operational intelligence to the Property Delivery Lead and feed into the wider business development pipeline Assist in contract renewal and new services planning Support the Contract Director and Property Delivery Lead with client meetings and engagement Ensure client and customer/occupier satisfaction is routinely measured Support the Client Relationship Lead and Property Delivery Lead with key reporting metrics Share best practice with Property Delivery Lead and other Client Lead FMs People To be directly responsible for FMs and other site-based JLLR employees in respect of their recruitment, performance, training and development. Identify and retain key talent by ensuring effective career development and mobility, within the wider Property Management team Performance management, goal setting and year end assessment to be done in collaboration and agreement with the relevant Property Delivery Lead Arrange regular team meetings, inviting relevant stakeholders from Property Management etc to provide updates and drive performance / best practice standards Service Delivery and Operational Management Day to day operational management This will include: Responsibility for day-to-day operational management for specific client(s) Performance management and operational understanding of the PMA and internal KPI's Ensuring compliance with the PMA including effective management and escalation to Property Delivery Lead regarding scope creep Ensuring best practices are identified, aligned and integrated, within the client operational FM team Ensure the smooth transition of properties into management as defined by JLL Policy, Process and Procedures on the PM Process HUB, including the transition of service contracts from previous owners so as to align with the JLL Procurement Policy or the agreed Client appointed suppliers, working closely with the Property Delivery Lead To ensure there is a plan in place which provides emergency and out of hours cover in the Client Grouping Introduce innovative thinking and innovative solutions into the account, drawing on JLL and other third-party solutions to ensure that service levels are developed over the life of the contract Aside from the contractual deliverables, ensure that the day-to-day operations are providing assured service delivery for the client and their customers, building and sustaining strong relationships with key stakeholders To contribute and manage the overall client staff cost recovery process in collaboration with the Property Delivery Lead To ensure the readiness of properties for sale, dealing with due diligence enquiries on disposal and lettings from a facilities management perspective Other There will be occasions where the Client Lead FM will be required to support the Property Delivery Lead and directly manage specific clients, particularly where: There are large number of smaller clients in a grouping There is a newly won client which requires time to embed within a structure Where there are vacancies for Client Lead FM Where a client is in a particular turnaround state Supporting the Property Delivery Lead and Business Development Director with new opportunities Required Qualifications, Skills and Experience Commercial awareness and ability to develop identified business improvement opportunities working with the Property Delivery Lead Solid stakeholder management skills and an ability to understand and relay business ideas Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background An advocate of change and supportive in driving operational business change IWFM / BIFM qualification and or similar in facilities operational management Prior experience as operations manager or team leader Strong organisation skills and excellent communication skills, both verbal and written Driven to achieve results Knowledge of safety, quality, and cost risks Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading
Our client, a well-established independent Lettings Agent based in the Leeds area, is seeking a dedicated Commercial Property Manager to join their team on a part time basis. This is a fantastic opportunity for someone with a background in commercial property management to contribute to a dynamic organisation that values expertise and proactive service. What's on offer The role offers a competitive salary package of up to £12,000 per annum. Benefits include a supportive team environment, ongoing professional development, and the chance to build a rewarding career within a well-established organisation. In addition to a flexible working arrangement of 10 hours a week on a remote basis. Requirements for the position The ideal candidate will demonstrate strong organisational skills, attention to detail, and excellent communication skills. As well as possessing relevant experience in commercial property management/compliance, and strong knowledge of UK property regulation. You should be able to effectively liaise with clients, tenants, and external stakeholders to ensure property portfolios are managed efficiently and to high standards. Commercial Property Manager responsibilities Manage and oversee a portfolio of commercial properties, ensuring smooth day to day operations Build and maintain positive relationships with tenants, clients, and external partners Coordinate property inspections, maintenance, and repairs as needed Assist with rent collection, service charges, lease renewals, and compliance matters Prepare and present regular reports on property performance and issues Uphold health and safety standards across all managed properties Support negotiations and contract management related to property leases and agreements
16/01/2026
Full time
Our client, a well-established independent Lettings Agent based in the Leeds area, is seeking a dedicated Commercial Property Manager to join their team on a part time basis. This is a fantastic opportunity for someone with a background in commercial property management to contribute to a dynamic organisation that values expertise and proactive service. What's on offer The role offers a competitive salary package of up to £12,000 per annum. Benefits include a supportive team environment, ongoing professional development, and the chance to build a rewarding career within a well-established organisation. In addition to a flexible working arrangement of 10 hours a week on a remote basis. Requirements for the position The ideal candidate will demonstrate strong organisational skills, attention to detail, and excellent communication skills. As well as possessing relevant experience in commercial property management/compliance, and strong knowledge of UK property regulation. You should be able to effectively liaise with clients, tenants, and external stakeholders to ensure property portfolios are managed efficiently and to high standards. Commercial Property Manager responsibilities Manage and oversee a portfolio of commercial properties, ensuring smooth day to day operations Build and maintain positive relationships with tenants, clients, and external partners Coordinate property inspections, maintenance, and repairs as needed Assist with rent collection, service charges, lease renewals, and compliance matters Prepare and present regular reports on property performance and issues Uphold health and safety standards across all managed properties Support negotiations and contract management related to property leases and agreements
Senior Property Manager - North London Salary - Up to £40,000 Driver own car required Hours: Monday - Friday 8am - 5pm or 9am - 6pm Our client is one of North London's leading independent agencies and regular industry award winners. Their employees are passionate, highly professional and well trained, with a thorough understanding of the local property market. They have a proven track record of success managing properties across the North London area. They are looking to add a Property Manager with a minimum of 2 years experience to their branch in North London to work in their highly effective team and look after an established portfolio of around properties. The ideal candidate for this position will have proven success and experience in estate agency. You will need to be energetic, driven, a team player, proactive, self motivated, and ready to hit the ground running; a full UK driving licence and car is essential. A little bit about the role: Dealing with property maintenance. Collection of rents. Payments to landlords. Keep up to date with lettings legislation. Overseeing a good sized portfolio. What we are looking for: Ability to demonstrate initiative. An excellent telephone manner. Strong time management skills. A quick thinker with the ability to solve problems. Professional approach to customer services. Previous experience in property management 2 years. Driver's licence and own car required. If you are interested in this Senior Property Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis.
16/01/2026
Full time
Senior Property Manager - North London Salary - Up to £40,000 Driver own car required Hours: Monday - Friday 8am - 5pm or 9am - 6pm Our client is one of North London's leading independent agencies and regular industry award winners. Their employees are passionate, highly professional and well trained, with a thorough understanding of the local property market. They have a proven track record of success managing properties across the North London area. They are looking to add a Property Manager with a minimum of 2 years experience to their branch in North London to work in their highly effective team and look after an established portfolio of around properties. The ideal candidate for this position will have proven success and experience in estate agency. You will need to be energetic, driven, a team player, proactive, self motivated, and ready to hit the ground running; a full UK driving licence and car is essential. A little bit about the role: Dealing with property maintenance. Collection of rents. Payments to landlords. Keep up to date with lettings legislation. Overseeing a good sized portfolio. What we are looking for: Ability to demonstrate initiative. An excellent telephone manner. Strong time management skills. A quick thinker with the ability to solve problems. Professional approach to customer services. Previous experience in property management 2 years. Driver's licence and own car required. If you are interested in this Senior Property Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis.
Lettings Valuer / Manager Location: Hale, South Manchester Salary: £25,000 £35,000 basic + £5,000 £6,000 commission (depending on performance and experience) Hours: Monday to Friday, 9am 5:30pm, plus 1 in 3 Saturdays (9am 4pm) About the Role We re looking for a Lettings Valuer or Lettings Manager to join a growing independent property business with multiple branches across South Manchester. This is a fantastic opportunity for someone who loves a mix of business development, valuing, and team leadership. You ll be joining a dynamic, down-to-earth group of property professionals who genuinely enjoy what they do and who pride themselves on doing things properly, not just quickly. What You ll Be Doing Generating new lettings business in your local area. Conducting market appraisals and valuations. Advising landlords on pricing, compliance, and marketing strategies. Leading and motivating a young, enthusiastic lettings team. Overseeing the lettings process from start to finish, ensuring all legal and admin requirements are met. Promoting the company s full range of services. Conducting property viewings and liaising with prospective tenants. Managing landlord relationships with care and commercial insight. Staying up to date with lettings legislation and best practice. About You You re currently a Senior Lettings Negotiator, Valuer, or Lettings Manager with solid experience valuing and listing rental properties. You re confident, personable, and thrive in a role where you can make things happen. You enjoy mentoring others and believe in doing right by clients not just beating the competition on fees. What s in it for You Competitive basic salary plus achievable commission. Pension scheme. Private healthcare (after probation). 21 days holiday + bank holidays. Loyalty days for length of service. Funded industry qualifications (NAEA / ARLA). Regular company events and a supportive team culture. Why This Role? Because it s not just about lettings it s about being part of a business that truly invests in its people. From day one, you ll have a structured induction, and clear development goals. This company genuinely believes that its people are its brand, and it shows. If you're ready to step into a role where you can deliver exceptional service, and grow your career, we d love to hear from you. Get in touch with Sarah or Sophie at Hardy Booth Recruitment for more information or apply by submitting your CV today. Disclaimer: Hardy Booth Recruitment Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.
15/01/2026
Full time
Lettings Valuer / Manager Location: Hale, South Manchester Salary: £25,000 £35,000 basic + £5,000 £6,000 commission (depending on performance and experience) Hours: Monday to Friday, 9am 5:30pm, plus 1 in 3 Saturdays (9am 4pm) About the Role We re looking for a Lettings Valuer or Lettings Manager to join a growing independent property business with multiple branches across South Manchester. This is a fantastic opportunity for someone who loves a mix of business development, valuing, and team leadership. You ll be joining a dynamic, down-to-earth group of property professionals who genuinely enjoy what they do and who pride themselves on doing things properly, not just quickly. What You ll Be Doing Generating new lettings business in your local area. Conducting market appraisals and valuations. Advising landlords on pricing, compliance, and marketing strategies. Leading and motivating a young, enthusiastic lettings team. Overseeing the lettings process from start to finish, ensuring all legal and admin requirements are met. Promoting the company s full range of services. Conducting property viewings and liaising with prospective tenants. Managing landlord relationships with care and commercial insight. Staying up to date with lettings legislation and best practice. About You You re currently a Senior Lettings Negotiator, Valuer, or Lettings Manager with solid experience valuing and listing rental properties. You re confident, personable, and thrive in a role where you can make things happen. You enjoy mentoring others and believe in doing right by clients not just beating the competition on fees. What s in it for You Competitive basic salary plus achievable commission. Pension scheme. Private healthcare (after probation). 21 days holiday + bank holidays. Loyalty days for length of service. Funded industry qualifications (NAEA / ARLA). Regular company events and a supportive team culture. Why This Role? Because it s not just about lettings it s about being part of a business that truly invests in its people. From day one, you ll have a structured induction, and clear development goals. This company genuinely believes that its people are its brand, and it shows. If you're ready to step into a role where you can deliver exceptional service, and grow your career, we d love to hear from you. Get in touch with Sarah or Sophie at Hardy Booth Recruitment for more information or apply by submitting your CV today. Disclaimer: Hardy Booth Recruitment Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.
BDS are recruiting for a Scheme Manager based in the Rochford area of Essex for a well-known Housing Association. This is a full-time position, 35 hours per week, 8:30am- 4pm. We are looking for someone from a Housing Management background, ideally with leasehold experience. Key duties will include but are not limited too; Speaking with the residents daily Working with voids, tenancies and lettings Signposting information on other services, in and around the area. Checking the property for any repairs and reporting these as required, Liaising with contractors The ideal candidate will have good PC skills, be approachable and have good organisation skills. This is a temp ongoing role for the right person Pay Rate; 18.11ph PAYE- 23.95ph UMB Apply now for immediate consideration!
15/01/2026
Seasonal
BDS are recruiting for a Scheme Manager based in the Rochford area of Essex for a well-known Housing Association. This is a full-time position, 35 hours per week, 8:30am- 4pm. We are looking for someone from a Housing Management background, ideally with leasehold experience. Key duties will include but are not limited too; Speaking with the residents daily Working with voids, tenancies and lettings Signposting information on other services, in and around the area. Checking the property for any repairs and reporting these as required, Liaising with contractors The ideal candidate will have good PC skills, be approachable and have good organisation skills. This is a temp ongoing role for the right person Pay Rate; 18.11ph PAYE- 23.95ph UMB Apply now for immediate consideration!
PEAR RECRUITMENT - Tenancy Manager - Catford Salary of £28,000 per annum Monday to Friday - 9am to 6pm A rewarding role awaits as a Tenancy Manager in the Catford area, offering the chance to make a significant impact within a supportive and collaborative team environment. Our client is looking for a candidate who is happy to support other areas when required. Your experience will help you to succeed in a role where you can progress and be part of an exceptional agency and their growing team. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities Move-Ins: Oversee referencing, invoicing, AST agreements, inventory management, and deposit handling. Renewals: Negotiate new rent terms, manage AST agreements, and handle invoicing. Compliance: Conduct AML checks on landlords and tenants, manage rent guarantees and insurance. Right to Rent Checks: Ensure all tenants meet legal requirements. Licensing Compliance: Manage selective, additional, and HMO licences. Support: Provide comprehensive support to both landlords and tenants. Team Duties: Cover for the Property Manager as needed, handle repairs, answer calls, and book sales and lettings viewings. Ideal Candidate Attributes Experience: Solid background in estate agency and the lettings process. Attention to Detail: High level of accuracy and thoroughness in all tasks. Communication Skills: Ability to negotiate and relate to a diverse range of individuals in a proactive yet friendly manner. Problem Solver: Patient, positive, and adept at resolving issues. Team Player: Friendly, unstressed, and enjoys working collaboratively. IT Proficiency: Comfortable with technology and quick to learn new systems. Legislation Knowledge: Awareness of upcoming changes to letting legislation in 2025. Location: Reside within easy commuting distance of SE6. If you are interested in this Tenancy Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
14/01/2026
Full time
PEAR RECRUITMENT - Tenancy Manager - Catford Salary of £28,000 per annum Monday to Friday - 9am to 6pm A rewarding role awaits as a Tenancy Manager in the Catford area, offering the chance to make a significant impact within a supportive and collaborative team environment. Our client is looking for a candidate who is happy to support other areas when required. Your experience will help you to succeed in a role where you can progress and be part of an exceptional agency and their growing team. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities Move-Ins: Oversee referencing, invoicing, AST agreements, inventory management, and deposit handling. Renewals: Negotiate new rent terms, manage AST agreements, and handle invoicing. Compliance: Conduct AML checks on landlords and tenants, manage rent guarantees and insurance. Right to Rent Checks: Ensure all tenants meet legal requirements. Licensing Compliance: Manage selective, additional, and HMO licences. Support: Provide comprehensive support to both landlords and tenants. Team Duties: Cover for the Property Manager as needed, handle repairs, answer calls, and book sales and lettings viewings. Ideal Candidate Attributes Experience: Solid background in estate agency and the lettings process. Attention to Detail: High level of accuracy and thoroughness in all tasks. Communication Skills: Ability to negotiate and relate to a diverse range of individuals in a proactive yet friendly manner. Problem Solver: Patient, positive, and adept at resolving issues. Team Player: Friendly, unstressed, and enjoys working collaboratively. IT Proficiency: Comfortable with technology and quick to learn new systems. Legislation Knowledge: Awareness of upcoming changes to letting legislation in 2025. Location: Reside within easy commuting distance of SE6. If you are interested in this Tenancy Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Pear Recruitment Housing Manager Fulham Salary - £45,000 Working Hours Monday Friday 9am-5pm - 1 day working from home after probation Our client is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, they are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country. The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations. The manager will oversee housing and tenancy budgets within agreed limits, ensuring services are delivered efficiently and in alignment with the client s objectives. A key aspect of the role involves cross-functional collaboration to maintain a safe, supportive, and responsive housing environment that meets the needs of the community. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities: • Manage, develop and support the Housing Team undertaking regular one to-ones and performance reviews in accordance with policies and procedures. • Ensure that staff are recruited, inducted, trained and developed to enable them to deliver quality services. • Coach and support staff in the housing team to tackle issues of poor conduct or performance in accordance with policy and procedures. • Ensure the Housing Team provide an effective, high quality, customer focussed service to tenants and residents of including: Liaise and work with other agencies including housing, health and social care professionals as required. • Ensure void targets are met. • Ensure that any estate grounds and communal areas, including parking, on any of the properties are managed and maintained to high standards and in accordance with Health and Safety requirements. • Contribute to the client s emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Undertake and review risk assessments for the housing function, promoting a risk-based approach to safety within the housing team. • Lead on the management of specialist Risk Assessments, ensuring the completion of all actions within specified deadlines. • Provide reports and information for the Head of Housing and Insurers as required. Lettings, allocations and voids management • Oversee the housing waiting list ensuring that applications are properly assessed in line with the Allocations Policy and that tenants and applicants are advised of the housing options available to them. • Ensure that applicants for housing with complex needs are assessed, support needs identified and their suitability for support by the client is established and agreed by the Applications Assessment Panel. 2 • Manage the lettings process in line with the Allocations procedure, ensuring re-let targets are met. • Play a lead role in ensuring all incidents of anti-social behaviour are properly investigated in line with the Anti-Social Behaviour policy and that appropriate action is taken to resolve these cases. • Manage and monitor all rent arrears action ensuring that performance targets are met and that timely and appropriate support and advice is offered to tenants. • Oversee all legal cases and attend Court where necessary to provide support and guidance to other staff, give evidence on behalf of the client and instruct legal advisors as appropriate. • Work proactively with the Support Team to ensure that it encourages independence and that tenants are enabled to move on to fully independent accommodation where appropriate. Tenant participation and engagement • Working with the Head of Housing and Finance Department to calculate and set Service Charges • Work with the Head of Housing to set budgets and manage services within agreed budgets, ensuring that income targets are maximised and voids and arrears are minimised. • Support the process of setting performance targets and objectives for the Housing Department and undertaking regular review through Delivery Plans and staff/day-to-day management. • Continuously look to improve the quality of services, responding positively to customer feedback and complaints Health and Safety • Implement and monitor Health and Safety Policy and practice throughout the housing provision, to ensure a safe environment for tenants, residents, contractors, staff and visitors and compliance with legislative regulations. • Work with Business service to develop and implement the Health and Safety Management System in relation to the housing schemes. • Contribute to the emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Maintain records in accordance with the Health and Safety Management System. • Provide reports and information for the Heads, Directors, Managers and Insurers as required. If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
13/01/2026
Full time
Pear Recruitment Housing Manager Fulham Salary - £45,000 Working Hours Monday Friday 9am-5pm - 1 day working from home after probation Our client is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, they are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country. The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations. The manager will oversee housing and tenancy budgets within agreed limits, ensuring services are delivered efficiently and in alignment with the client s objectives. A key aspect of the role involves cross-functional collaboration to maintain a safe, supportive, and responsive housing environment that meets the needs of the community. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities: • Manage, develop and support the Housing Team undertaking regular one to-ones and performance reviews in accordance with policies and procedures. • Ensure that staff are recruited, inducted, trained and developed to enable them to deliver quality services. • Coach and support staff in the housing team to tackle issues of poor conduct or performance in accordance with policy and procedures. • Ensure the Housing Team provide an effective, high quality, customer focussed service to tenants and residents of including: Liaise and work with other agencies including housing, health and social care professionals as required. • Ensure void targets are met. • Ensure that any estate grounds and communal areas, including parking, on any of the properties are managed and maintained to high standards and in accordance with Health and Safety requirements. • Contribute to the client s emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Undertake and review risk assessments for the housing function, promoting a risk-based approach to safety within the housing team. • Lead on the management of specialist Risk Assessments, ensuring the completion of all actions within specified deadlines. • Provide reports and information for the Head of Housing and Insurers as required. Lettings, allocations and voids management • Oversee the housing waiting list ensuring that applications are properly assessed in line with the Allocations Policy and that tenants and applicants are advised of the housing options available to them. • Ensure that applicants for housing with complex needs are assessed, support needs identified and their suitability for support by the client is established and agreed by the Applications Assessment Panel. 2 • Manage the lettings process in line with the Allocations procedure, ensuring re-let targets are met. • Play a lead role in ensuring all incidents of anti-social behaviour are properly investigated in line with the Anti-Social Behaviour policy and that appropriate action is taken to resolve these cases. • Manage and monitor all rent arrears action ensuring that performance targets are met and that timely and appropriate support and advice is offered to tenants. • Oversee all legal cases and attend Court where necessary to provide support and guidance to other staff, give evidence on behalf of the client and instruct legal advisors as appropriate. • Work proactively with the Support Team to ensure that it encourages independence and that tenants are enabled to move on to fully independent accommodation where appropriate. Tenant participation and engagement • Working with the Head of Housing and Finance Department to calculate and set Service Charges • Work with the Head of Housing to set budgets and manage services within agreed budgets, ensuring that income targets are maximised and voids and arrears are minimised. • Support the process of setting performance targets and objectives for the Housing Department and undertaking regular review through Delivery Plans and staff/day-to-day management. • Continuously look to improve the quality of services, responding positively to customer feedback and complaints Health and Safety • Implement and monitor Health and Safety Policy and practice throughout the housing provision, to ensure a safe environment for tenants, residents, contractors, staff and visitors and compliance with legislative regulations. • Work with Business service to develop and implement the Health and Safety Management System in relation to the housing schemes. • Contribute to the emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Maintain records in accordance with the Health and Safety Management System. • Provide reports and information for the Heads, Directors, Managers and Insurers as required. If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
About the Role We re working with a well-established Estate & Lettings Agency in North Manchester that s been successfully operating for over 40 years. Due to continued growth, they re looking for an experienced ARLA-qualified Property Manager to join their friendly and supportive team. This is a hands-on, office-based role managing a mix of residential and commercial properties , ideal for someone who enjoys variety, structure, and being a key part of a close-knit office. This role is approximately 50% office based and the rest at properties in areas such as: Wigan, Stoke, Chorley and Trent. What You ll Be Doing Managing a portfolio of residential and commercial properties Acting as the main point of contact for landlords, tenants and contractors Handling day-to-day property management tasks and enquiries Raising and overseeing maintenance works Booking and carrying out viewings, valuations and check-ins Ensuring compliance documentation is completed and up to date Using Vebra Alto and Inventory Hive to manage properties and records Providing a professional, friendly service at all times What We re Looking For ARLA qualified Property Manager Experience in residential property management (commercial experience a bonus) Good understanding of compliance and property legislation Comfortable using property management software (Vebra Alto preferred) Organised, reliable and confident managing a busy workload Strong communication and customer service skills Full UK driving licence and access to a vehicle What s On Offer £35,000 £40,000 salary depending on experience Commission structure 28 days holiday including bank holidays (increasing with service) Pension scheme Stable, long-standing business with a supportive team Sensible working hours and good work life balance About the Company This is a family-run Estate & Lettings Agency with a strong reputation across the North West. They pride themselves on offering a personal, professional service and maintaining long-term relationships with landlords, tenants and local contractors.
12/01/2026
Full time
About the Role We re working with a well-established Estate & Lettings Agency in North Manchester that s been successfully operating for over 40 years. Due to continued growth, they re looking for an experienced ARLA-qualified Property Manager to join their friendly and supportive team. This is a hands-on, office-based role managing a mix of residential and commercial properties , ideal for someone who enjoys variety, structure, and being a key part of a close-knit office. This role is approximately 50% office based and the rest at properties in areas such as: Wigan, Stoke, Chorley and Trent. What You ll Be Doing Managing a portfolio of residential and commercial properties Acting as the main point of contact for landlords, tenants and contractors Handling day-to-day property management tasks and enquiries Raising and overseeing maintenance works Booking and carrying out viewings, valuations and check-ins Ensuring compliance documentation is completed and up to date Using Vebra Alto and Inventory Hive to manage properties and records Providing a professional, friendly service at all times What We re Looking For ARLA qualified Property Manager Experience in residential property management (commercial experience a bonus) Good understanding of compliance and property legislation Comfortable using property management software (Vebra Alto preferred) Organised, reliable and confident managing a busy workload Strong communication and customer service skills Full UK driving licence and access to a vehicle What s On Offer £35,000 £40,000 salary depending on experience Commission structure 28 days holiday including bank holidays (increasing with service) Pension scheme Stable, long-standing business with a supportive team Sensible working hours and good work life balance About the Company This is a family-run Estate & Lettings Agency with a strong reputation across the North West. They pride themselves on offering a personal, professional service and maintaining long-term relationships with landlords, tenants and local contractors.
The Burford Recruitment Company Ltd
Chipping Norton, Oxfordshire
Salary: £33,000 £35,000 + commission (OTE 40 - 44K) Hours: Full-time, Monday to Friday (9am 5pm) plus one Saturday morning every six weeks (9am 1pm) We are currently recruiting for an organised, professional, and customer-focused individual to join a busy Lettings and Property Management team in Chipping Norton. This is a fantastic opportunity to develop your career within the Cotswold property sector, with excellent prospects for progression and long-term growth. Key Responsibilities: Managing day-to-day lettings and property management tasks Liaising with landlords, tenants, and contractors to ensure smooth operations Conducting property viewings and inspections Preparing tenancy agreements and managing renewals Handling enquiries and providing excellent customer service at all times Requirements: Previous property or lettings experience preferred (ARLA qualification desirable) Strong communication and organisational skills Good knowledge of Microsoft Office Must have a full UK driving licence and own car Local knowledge of Chipping Norton and surrounding areas advantageous 25 days annual leave plus all bank holidays (including office closure between Christmas and New Year) Supportive and professional working environment with genuine career development This is an excellent opportunity for someone looking to take the next step in their lettings and property management career!
09/01/2026
Full time
Salary: £33,000 £35,000 + commission (OTE 40 - 44K) Hours: Full-time, Monday to Friday (9am 5pm) plus one Saturday morning every six weeks (9am 1pm) We are currently recruiting for an organised, professional, and customer-focused individual to join a busy Lettings and Property Management team in Chipping Norton. This is a fantastic opportunity to develop your career within the Cotswold property sector, with excellent prospects for progression and long-term growth. Key Responsibilities: Managing day-to-day lettings and property management tasks Liaising with landlords, tenants, and contractors to ensure smooth operations Conducting property viewings and inspections Preparing tenancy agreements and managing renewals Handling enquiries and providing excellent customer service at all times Requirements: Previous property or lettings experience preferred (ARLA qualification desirable) Strong communication and organisational skills Good knowledge of Microsoft Office Must have a full UK driving licence and own car Local knowledge of Chipping Norton and surrounding areas advantageous 25 days annual leave plus all bank holidays (including office closure between Christmas and New Year) Supportive and professional working environment with genuine career development This is an excellent opportunity for someone looking to take the next step in their lettings and property management career!
The Opportunity: Extended Day Operations & Community Hub We are seeking a reliable, diligent, and proactive Caretaker & Lettings Assistant to join our team at a thriving secondary Academy in Blackpool. This crucial part-time role focuses on the security, maintenance, and successful management of our site during the critical afternoon and evening period, supporting both the school's operational close and its community usage. This is a substantial part-time role, scheduled for the extended afternoon/evening shift (2:00 PM - 9:00 PM) , making it ideal for someone seeking consistent, structured hours that span the operational demands of the school day close and evening activities. The role is due to start in January 2026 . Key Responsibilities: 1. Site Management & Mid-Day Support (Afternoon Focus): Operational Support: Assist the Site Manager with mid-day maintenance checks, deliveries, and moving furniture/equipment as required by the curriculum or administrative staff. Minor Repairs: Carry out basic maintenance, repair, and DIY tasks (e.g., changing lightbulbs, minor plumbing fixes, painting touch-ups) to ensure the site remains in excellent condition. Health & Safety: Ensure safe access, address immediate cleaning needs, and prepare the site for after-school activities. 2. Lettings & Community Management (Evening Focus): Venue Supervision: Act as the primary point of contact for external hirers (sports clubs, community groups, etc.) using the Academy facilities from 5:00 PM onwards. Access & Security: Ensure all hirers have appropriate access, brief them on site rules, and manage the signing-in and signing-out process. Setup & Takedown: Prepare areas (e.g., halls, sports courts) before use and ensure they are returned to their proper state afterwards. 3. Security Closure: Final Lock-Up: Be responsible for the final lock-up and secure closure of the entire school site at 9:00 PM, ensuring all internal and external doors/windows are secure and alarms are set. Safeguarding: Ensure all visitors and hirers have vacated the premises before final security procedures are initiated. Candidate Profile: Proven experience in a caretaking, facilities, security, or DIY/maintenance role is highly desirable. Exceptional time management and the ability to work independently to cover both afternoon support tasks and evening lettings duties. Strong communication and customer service skills for engaging positively with hirers, staff, and students. A commitment to maintaining a secure, safe, and positive environment for all users. How to Apply: If you are reliable, proactive, and ready to play a vital role in our Blackpool Academy community starting January 2026 , please submit your CV and a brief covering letter to (url removed) We are committed to safeguarding and promoting the welfare of children and young people. This post is subject to an enhanced DBS check and satisfactory references.
09/01/2026
Seasonal
The Opportunity: Extended Day Operations & Community Hub We are seeking a reliable, diligent, and proactive Caretaker & Lettings Assistant to join our team at a thriving secondary Academy in Blackpool. This crucial part-time role focuses on the security, maintenance, and successful management of our site during the critical afternoon and evening period, supporting both the school's operational close and its community usage. This is a substantial part-time role, scheduled for the extended afternoon/evening shift (2:00 PM - 9:00 PM) , making it ideal for someone seeking consistent, structured hours that span the operational demands of the school day close and evening activities. The role is due to start in January 2026 . Key Responsibilities: 1. Site Management & Mid-Day Support (Afternoon Focus): Operational Support: Assist the Site Manager with mid-day maintenance checks, deliveries, and moving furniture/equipment as required by the curriculum or administrative staff. Minor Repairs: Carry out basic maintenance, repair, and DIY tasks (e.g., changing lightbulbs, minor plumbing fixes, painting touch-ups) to ensure the site remains in excellent condition. Health & Safety: Ensure safe access, address immediate cleaning needs, and prepare the site for after-school activities. 2. Lettings & Community Management (Evening Focus): Venue Supervision: Act as the primary point of contact for external hirers (sports clubs, community groups, etc.) using the Academy facilities from 5:00 PM onwards. Access & Security: Ensure all hirers have appropriate access, brief them on site rules, and manage the signing-in and signing-out process. Setup & Takedown: Prepare areas (e.g., halls, sports courts) before use and ensure they are returned to their proper state afterwards. 3. Security Closure: Final Lock-Up: Be responsible for the final lock-up and secure closure of the entire school site at 9:00 PM, ensuring all internal and external doors/windows are secure and alarms are set. Safeguarding: Ensure all visitors and hirers have vacated the premises before final security procedures are initiated. Candidate Profile: Proven experience in a caretaking, facilities, security, or DIY/maintenance role is highly desirable. Exceptional time management and the ability to work independently to cover both afternoon support tasks and evening lettings duties. Strong communication and customer service skills for engaging positively with hirers, staff, and students. A commitment to maintaining a secure, safe, and positive environment for all users. How to Apply: If you are reliable, proactive, and ready to play a vital role in our Blackpool Academy community starting January 2026 , please submit your CV and a brief covering letter to (url removed) We are committed to safeguarding and promoting the welfare of children and young people. This post is subject to an enhanced DBS check and satisfactory references.
Exciting Commercial Property Manager Role Norwich Your new company: Hays are excited to be working with one of the largest independent Estate Agencies and Chartered Surveyors in Norfolk, offering the complete property service across the county. With a range of specialist expertise and experience in Commercial, Residential, and Agricultural Property Consultancy and Estate Agency, which also includes a successful Holiday Lettings business providing rural and coastal retreats across Norfolk, they are an excellent company to join to expand your experience and gain the opportunity to work on a range of properties. They are a friendly team who are very close-knit and welcoming with a shared vision and drive for the future of the business as a whole, as well as the commercial team's specialised targets moving forward. About the Role: As the Commercial Property manager, you will be responsible for managing a diverse portfolio of properties, including retail, industrial, and office spaces, for a range of clients across Norfolk and North Suffolk. You will head up a small team within the commercial property management section which will include 2 administrators and an accountant. As the Commercial Property Manager, your key responsibilities will include maintaining returns and value for clients, ensuring prompt rent collection and forwarding to clients, as well as maintaining service charges and establishing correct budgets. You will also be overseeing the maintenance of communal areas and planning major works, liaising with contractors and suppliers, monitoring health, safety and fire risk requirements while overseeing major projects alongside a Consultant Building Surveyor, and maintaining strong Landlord and Tenant relationships. Outside of the key responsibilities, this is an exciting chance to take a property manager role and make it your own in regard to your future within this company. You have the opportunity for a clear progression plan through the company and the ability to become the head of the property management team moving forward. What you'll need to succeed: Experience managing Residential or Commercial property A strong team player with excellent interpersonal skills Confidence in dealing with clients and enquiries Ability to prioritise and manage a varied workload Ability to work both autonomously and as part of a team A full UK Driving Licence and use of your own vehicle What you'll get in return: Competitive salary commensurate with experience Discretionary performance-related bonus Generous holiday allowance increasing with length of service, an additional day for your birthday, and a discretionary day at Christmas Sponsored RICS membership and CPD (where applicable) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
08/01/2026
Full time
Exciting Commercial Property Manager Role Norwich Your new company: Hays are excited to be working with one of the largest independent Estate Agencies and Chartered Surveyors in Norfolk, offering the complete property service across the county. With a range of specialist expertise and experience in Commercial, Residential, and Agricultural Property Consultancy and Estate Agency, which also includes a successful Holiday Lettings business providing rural and coastal retreats across Norfolk, they are an excellent company to join to expand your experience and gain the opportunity to work on a range of properties. They are a friendly team who are very close-knit and welcoming with a shared vision and drive for the future of the business as a whole, as well as the commercial team's specialised targets moving forward. About the Role: As the Commercial Property manager, you will be responsible for managing a diverse portfolio of properties, including retail, industrial, and office spaces, for a range of clients across Norfolk and North Suffolk. You will head up a small team within the commercial property management section which will include 2 administrators and an accountant. As the Commercial Property Manager, your key responsibilities will include maintaining returns and value for clients, ensuring prompt rent collection and forwarding to clients, as well as maintaining service charges and establishing correct budgets. You will also be overseeing the maintenance of communal areas and planning major works, liaising with contractors and suppliers, monitoring health, safety and fire risk requirements while overseeing major projects alongside a Consultant Building Surveyor, and maintaining strong Landlord and Tenant relationships. Outside of the key responsibilities, this is an exciting chance to take a property manager role and make it your own in regard to your future within this company. You have the opportunity for a clear progression plan through the company and the ability to become the head of the property management team moving forward. What you'll need to succeed: Experience managing Residential or Commercial property A strong team player with excellent interpersonal skills Confidence in dealing with clients and enquiries Ability to prioritise and manage a varied workload Ability to work both autonomously and as part of a team A full UK Driving Licence and use of your own vehicle What you'll get in return: Competitive salary commensurate with experience Discretionary performance-related bonus Generous holiday allowance increasing with length of service, an additional day for your birthday, and a discretionary day at Christmas Sponsored RICS membership and CPD (where applicable) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Gosport area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 20 hours per week over 4 days across Monday- Friday inbetween 9am- 5pm Pay: £15.49ph PAYE or £19.68ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
06/01/2026
Full time
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Gosport area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 20 hours per week over 4 days across Monday- Friday inbetween 9am- 5pm Pay: £15.49ph PAYE or £19.68ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
Purpose of the Role Overall responsibility for the delivery and leadership of day to day operations on a flagship 279 unit BTR development in Ealing. Accountable for onsite lettings and property management teams to ensure the successful delivery of services to residents and the client. Responsible for improving efficiency and increasing profits whilst maintaining a market leading resident experience. You will have overall responsibility for the operations and performance of your development. You will be ensuring the smooth running of your site, all statutory H&S requirements are met, leading on sustainability and customer experience initiatives and ensuring that your team engage with residents in a professional and approachable manner. From time to time, your role will also to be to support the Senior Portfolio Manager in other areas of the portfolio where required such as site visits to other assets, mentoring Residents Services Managers and helping to shape the future strategy for the portfolio. Key Responsibilities Staff Provide induction training for all team members ensure each new team members is provided with a 3 month induction plan, training records and access to learning tools and a mentor Coach, mentor, and develop staff including overseeing new employee onboarding and providing career development planning and opportunities Empower employees to take responsibility for their jobs and goals. Delegate responsibility where required Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary Complete regular 121's with the RSM's and ensure they are also doing the same with their direct line reports Lead employees to meet and exceed the organisation's expectations for productivity, quality, continuous improvement, and goal accomplishment Build a team within each asset and create a sense of synergy across the portfolio Leasing Provide the Leasing Manager and Client with insight in to the local market, competitors and local demographic Liaise with the Leasing Manager and Marketing executive to agree leasing & marketing strategy for the initial let up phase of the development and once the development becomes stabilised Where required assist the RSM / Leasing Manager with the resident journey from enquiry through to move in Conduct regular market appraisals and provide the Leasing Manager / client with feedback regarding pricing strategy etc Commercial Ensure all purchasing levels are within authorised limits using nominated suppliers only Control all costs within budgeted responsibilities, maintaining records of all spend per property Ensure all invoicing for your properties is correct and all financial procedures are adhered to Review daily all outstanding payments and bad debtors report for your property Take the lead on bad debt cases, ensuring the Savills accounts team are kept updated and legal processes are instructed as required Establishing and delivering additional income streams where appropriate Analyse site expenditure and look for ways to gain cost savings where appropriate Hold business reviews quarterly with your direct reports to discuss site performance and agree improvements Property Conduct weekly building checks within each asset and feedback issues to the RSM to rectify Maintain excellent working relationships with external contractors and suppliers Work with the Facilities Manager to agree PPM contracts for your development Being the lead within your cluster when it comes to legal action and insurance claims Liaising with FM on all external and grounds maintenance issues Responsible for Health and Safety compliance coordination utilising Savills systems; liaising with the Estate managers where required Meet regularly with the FM to discuss compliance measures within each property Schedule and carry out where applicable all statutory training with team In the event of any major incident or crisis be available to support team Customer Service Creating a best in class community through communication, events and innovations Coordinating social media activity in conjunction with in house marketing team Be the first point of contact for your team regarding any complex resident complaints to ensure these are resolved within agreed KPI criteria Ensure all of your team are providing excellent service to residents Relentless approach to improving standards and ensuring all the team are focused on delivering against their resident experience KPIs Skills, Knowledge and Experience Proven ability to managing a residential development to exceptional standards Strong customer service ethic / background Experience in managing a team of at least 6 people Experience in managing expenditure against budget Understanding H&S compliance and complex building matters is a must Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Strong financial management skills ARLA - Desirable IOSH - Desirable Please see our Benefits Booklet for more information.
04/01/2026
Full time
Purpose of the Role Overall responsibility for the delivery and leadership of day to day operations on a flagship 279 unit BTR development in Ealing. Accountable for onsite lettings and property management teams to ensure the successful delivery of services to residents and the client. Responsible for improving efficiency and increasing profits whilst maintaining a market leading resident experience. You will have overall responsibility for the operations and performance of your development. You will be ensuring the smooth running of your site, all statutory H&S requirements are met, leading on sustainability and customer experience initiatives and ensuring that your team engage with residents in a professional and approachable manner. From time to time, your role will also to be to support the Senior Portfolio Manager in other areas of the portfolio where required such as site visits to other assets, mentoring Residents Services Managers and helping to shape the future strategy for the portfolio. Key Responsibilities Staff Provide induction training for all team members ensure each new team members is provided with a 3 month induction plan, training records and access to learning tools and a mentor Coach, mentor, and develop staff including overseeing new employee onboarding and providing career development planning and opportunities Empower employees to take responsibility for their jobs and goals. Delegate responsibility where required Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary Complete regular 121's with the RSM's and ensure they are also doing the same with their direct line reports Lead employees to meet and exceed the organisation's expectations for productivity, quality, continuous improvement, and goal accomplishment Build a team within each asset and create a sense of synergy across the portfolio Leasing Provide the Leasing Manager and Client with insight in to the local market, competitors and local demographic Liaise with the Leasing Manager and Marketing executive to agree leasing & marketing strategy for the initial let up phase of the development and once the development becomes stabilised Where required assist the RSM / Leasing Manager with the resident journey from enquiry through to move in Conduct regular market appraisals and provide the Leasing Manager / client with feedback regarding pricing strategy etc Commercial Ensure all purchasing levels are within authorised limits using nominated suppliers only Control all costs within budgeted responsibilities, maintaining records of all spend per property Ensure all invoicing for your properties is correct and all financial procedures are adhered to Review daily all outstanding payments and bad debtors report for your property Take the lead on bad debt cases, ensuring the Savills accounts team are kept updated and legal processes are instructed as required Establishing and delivering additional income streams where appropriate Analyse site expenditure and look for ways to gain cost savings where appropriate Hold business reviews quarterly with your direct reports to discuss site performance and agree improvements Property Conduct weekly building checks within each asset and feedback issues to the RSM to rectify Maintain excellent working relationships with external contractors and suppliers Work with the Facilities Manager to agree PPM contracts for your development Being the lead within your cluster when it comes to legal action and insurance claims Liaising with FM on all external and grounds maintenance issues Responsible for Health and Safety compliance coordination utilising Savills systems; liaising with the Estate managers where required Meet regularly with the FM to discuss compliance measures within each property Schedule and carry out where applicable all statutory training with team In the event of any major incident or crisis be available to support team Customer Service Creating a best in class community through communication, events and innovations Coordinating social media activity in conjunction with in house marketing team Be the first point of contact for your team regarding any complex resident complaints to ensure these are resolved within agreed KPI criteria Ensure all of your team are providing excellent service to residents Relentless approach to improving standards and ensuring all the team are focused on delivering against their resident experience KPIs Skills, Knowledge and Experience Proven ability to managing a residential development to exceptional standards Strong customer service ethic / background Experience in managing a team of at least 6 people Experience in managing expenditure against budget Understanding H&S compliance and complex building matters is a must Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Strong financial management skills ARLA - Desirable IOSH - Desirable Please see our Benefits Booklet for more information.
BDS (Northern) Limited
Newcastle Upon Tyne, Tyne And Wear
BDS are working with a leading housing association to recruit for Supported Housing Managers for 2 opportunities within the Newcastle area. The roles will be to work with in their sheltered services for the over 55s. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: We have both full and part time positions between 20- 36 hours per week - Monday - Friday in between 9am- 5pm Pay: 15.49ph PAYE or between 19.68ph- 20ph umbrella Contract: Both temp and FTC roles Apply now for immediate consideration!
02/01/2026
Seasonal
BDS are working with a leading housing association to recruit for Supported Housing Managers for 2 opportunities within the Newcastle area. The roles will be to work with in their sheltered services for the over 55s. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained. Coordinate with external agencies and providers when necessary. Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: We have both full and part time positions between 20- 36 hours per week - Monday - Friday in between 9am- 5pm Pay: 15.49ph PAYE or between 19.68ph- 20ph umbrella Contract: Both temp and FTC roles Apply now for immediate consideration!
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Milton Keynes area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 18 hours a week over 3 days, Tue, Thurs & Fri Pay: 15.49ph PAYE or 19.60.ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
30/12/2025
Full time
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Milton Keynes area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 18 hours a week over 3 days, Tue, Thurs & Fri Pay: 15.49ph PAYE or 19.60.ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
BDS (Northern) Limited
Chester Le Street, County Durham
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Chester-le-Street area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 20 hours per week- flexible on how many days but will be between Monday- Friday 9am- 5pm Pay: 15.49ph PAYE or 19.68.ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
22/12/2025
Full time
BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Chester-le-Street area. Duties: Daily welfare checks to residents. Facilitate property lettings and tenant communication for smooth onboarding Conduct regular health and safety checks to ensure property conditions are well-maintained Act promptly on complaints regarding anti-social behaviour, escalating where needed. Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. Strong understanding of tenant and housing management, particularly for older adults Confident in conducting health and safety checks within residential environments Effective communicator, able to handle complaints and uphold tenancy agreements Experience working collaboratively with external agencies to support tenants' needs Hours: 20 hours per week- flexible on how many days but will be between Monday- Friday 9am- 5pm Pay: 15.49ph PAYE or 19.68.ph umbrella Contract: This is a temp ongoing role to start asap Apply now for immediate consideration!
We are looking for a Full-time Senior Branch Manager to drive forward the number 1 estate agency brand in the area. This is an incredibly rare opportunity and one that won't come around again for a very long time. Our client offers excellent salary and benefit packages, career progression opportunities and support for professional qualifications. An exciting and rare opportunity has arisen to recruit an ambitious full time Manager to head up a very reputable and established Residential Sales and Lettings team in their Ely office. What will it take to be successful? A number of years experience managing a team in an Estate Agency office Self-motivated individual who enjoys working as part of a team Enjoy a varied, busy and rewarding role, with the ability to organise the teams workload to meet multiple deadlines Good IT skills and enthusiasm for embracing ever changing and advancing technology Welcoming and passionate about providing a high level of customer care to our clients Excellent communication and interpersonal skills Ability to work with little direction, maintaining confidentiality and professionalism Ability to establish strong interpersonal relationships with team members NAEA / NFOPP qualified is desirable along with working knowledge of Alto software Use of own vehicle which is insured for business use. What will you be doing? The role is to build on growing the business and increase market share for the Ely area. You will manage and support the Residential team on a daily basis, ensuring clients receive a high standard of customer care. Main purpose / scope of role: Managing the Ely Residential office Attending valuations and marketing properties Negotiating Sales Oversee and contribute to marketing ideas/campaigns If you want to be a part of a seriously successful estate agency business that most agents would aspire to work for, then please contact me today with an updated copy of your CV to (url removed)
01/09/2025
Full time
We are looking for a Full-time Senior Branch Manager to drive forward the number 1 estate agency brand in the area. This is an incredibly rare opportunity and one that won't come around again for a very long time. Our client offers excellent salary and benefit packages, career progression opportunities and support for professional qualifications. An exciting and rare opportunity has arisen to recruit an ambitious full time Manager to head up a very reputable and established Residential Sales and Lettings team in their Ely office. What will it take to be successful? A number of years experience managing a team in an Estate Agency office Self-motivated individual who enjoys working as part of a team Enjoy a varied, busy and rewarding role, with the ability to organise the teams workload to meet multiple deadlines Good IT skills and enthusiasm for embracing ever changing and advancing technology Welcoming and passionate about providing a high level of customer care to our clients Excellent communication and interpersonal skills Ability to work with little direction, maintaining confidentiality and professionalism Ability to establish strong interpersonal relationships with team members NAEA / NFOPP qualified is desirable along with working knowledge of Alto software Use of own vehicle which is insured for business use. What will you be doing? The role is to build on growing the business and increase market share for the Ely area. You will manage and support the Residential team on a daily basis, ensuring clients receive a high standard of customer care. Main purpose / scope of role: Managing the Ely Residential office Attending valuations and marketing properties Negotiating Sales Oversee and contribute to marketing ideas/campaigns If you want to be a part of a seriously successful estate agency business that most agents would aspire to work for, then please contact me today with an updated copy of your CV to (url removed)
Lettings Manager - £50k+ OTE This well established agency has a strong network across Kent, and is looking for a Lettings Manager to cover the Dartford Area. Our client will match your ambition and help you to grow with them. They invest heavily in developing their own people and will give you the opportunity to maximise this opportunity. The responsibilities for this role will include; Ensuring the customers receive the highest levels of service at all times Managing your own business Motivating and developing your team Being aware of all market developments, and be the 'go to' expert in your area Expand the list of marketed properties The successful candidate will have excellent relationship skills, along with enthusiasm and drive. You will want to work hard, but know that you will be well rewarded for this. Your ethics and values will need to display honesty, courtesy, trust and respect. You will also need a full driving licence. Your rewards Basic salary from £28,000 pa OTE of up to £50,000 in year one Working pattern will be 5 days per week, including 2 in 3 Saturdays Company car or allowance Phone allowance 33 days paid holiday, plus a day for your birthday! Pension Life Insurance Plus many more company incentives To discuss this in more detail, please contact Daniel Giordanelli on (phone number removed) or (url removed) INDDG
01/09/2025
Full time
Lettings Manager - £50k+ OTE This well established agency has a strong network across Kent, and is looking for a Lettings Manager to cover the Dartford Area. Our client will match your ambition and help you to grow with them. They invest heavily in developing their own people and will give you the opportunity to maximise this opportunity. The responsibilities for this role will include; Ensuring the customers receive the highest levels of service at all times Managing your own business Motivating and developing your team Being aware of all market developments, and be the 'go to' expert in your area Expand the list of marketed properties The successful candidate will have excellent relationship skills, along with enthusiasm and drive. You will want to work hard, but know that you will be well rewarded for this. Your ethics and values will need to display honesty, courtesy, trust and respect. You will also need a full driving licence. Your rewards Basic salary from £28,000 pa OTE of up to £50,000 in year one Working pattern will be 5 days per week, including 2 in 3 Saturdays Company car or allowance Phone allowance 33 days paid holiday, plus a day for your birthday! Pension Life Insurance Plus many more company incentives To discuss this in more detail, please contact Daniel Giordanelli on (phone number removed) or (url removed) INDDG
Exciting Commercial Property Manager Role Norwich Your new company: Hays are excited to be working with one of the largest independent Estate Agencies and Chartered Surveyors in Norfolk, offering the complete property service across the county. With a range of specialist expertise and experience in Commercial, Residential, and Agricultural Property Consultancy and Estate Agency, which also includes a successful Holiday Lettings business providing rural and coastal retreats across Norfolk, they are an excellent company to join to expand your experience and gain the opportunity to work on a range of properties. They are a friendly team who are very close-knit and welcoming with a shared vision and drive for the future of the business as a whole, as well as the commercial team's specialised targets moving forward. About the Role: As the Commercial Property manager, you will be responsible for managing a diverse portfolio of properties, including retail, industrial, and office spaces, for a range of clients across Norfolk and North Suffolk. You will head up a small team within the commercial property management section which will include 2 administrators and an accountant. As the Commercial Property Manager, your key responsibilities will include maintaining returns and value for clients, ensuring prompt rent collection and forwarding to clients, as well as maintaining service charges and establishing correct budgets. You will also be overseeing the maintenance of communal areas and planning major works, liaising with contractors and suppliers, monitoring health, safety and fire risk requirements while overseeing major projects alongside a Consultant Building Surveyor, and maintaining strong Landlord and Tenant relationships. Outside of the key responsibilities, this is an exciting chance to take a property manager role and make it your own in regard to your future within this company. You have the opportunity for a clear progression plan through the company and the ability to become the head of the property management team moving forward. What you'll need to succeed: Experience managing Residential or Commercial property A strong team player with excellent interpersonal skills Confidence in dealing with clients and enquiries Ability to prioritise and manage a varied workload Ability to work both autonomously and as part of a team A full UK Driving Licence and use of your own vehicle What you'll get in return: Competitive salary commensurate with experience Discretionary performance-related bonus Generous holiday allowance increasing with length of service, an additional day for your birthday, and a discretionary day at Christmas Sponsored RICS membership and CPD (where applicable) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
01/09/2025
Full time
Exciting Commercial Property Manager Role Norwich Your new company: Hays are excited to be working with one of the largest independent Estate Agencies and Chartered Surveyors in Norfolk, offering the complete property service across the county. With a range of specialist expertise and experience in Commercial, Residential, and Agricultural Property Consultancy and Estate Agency, which also includes a successful Holiday Lettings business providing rural and coastal retreats across Norfolk, they are an excellent company to join to expand your experience and gain the opportunity to work on a range of properties. They are a friendly team who are very close-knit and welcoming with a shared vision and drive for the future of the business as a whole, as well as the commercial team's specialised targets moving forward. About the Role: As the Commercial Property manager, you will be responsible for managing a diverse portfolio of properties, including retail, industrial, and office spaces, for a range of clients across Norfolk and North Suffolk. You will head up a small team within the commercial property management section which will include 2 administrators and an accountant. As the Commercial Property Manager, your key responsibilities will include maintaining returns and value for clients, ensuring prompt rent collection and forwarding to clients, as well as maintaining service charges and establishing correct budgets. You will also be overseeing the maintenance of communal areas and planning major works, liaising with contractors and suppliers, monitoring health, safety and fire risk requirements while overseeing major projects alongside a Consultant Building Surveyor, and maintaining strong Landlord and Tenant relationships. Outside of the key responsibilities, this is an exciting chance to take a property manager role and make it your own in regard to your future within this company. You have the opportunity for a clear progression plan through the company and the ability to become the head of the property management team moving forward. What you'll need to succeed: Experience managing Residential or Commercial property A strong team player with excellent interpersonal skills Confidence in dealing with clients and enquiries Ability to prioritise and manage a varied workload Ability to work both autonomously and as part of a team A full UK Driving Licence and use of your own vehicle What you'll get in return: Competitive salary commensurate with experience Discretionary performance-related bonus Generous holiday allowance increasing with length of service, an additional day for your birthday, and a discretionary day at Christmas Sponsored RICS membership and CPD (where applicable) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Lettings Negotiator Essex region £28-30k + discretionary annual bonus up to £10k DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Negotiator to join their team on a permanent basis. You will be Essex based, covering different areas in the patch. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Negotiator who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
26/08/2025
Full time
Lettings Negotiator Essex region £28-30k + discretionary annual bonus up to £10k DiSRUPT Agency are excited to be working with a leading UK residential property investment company, seeking a Lettings Negotiator to join their team on a permanent basis. You will be Essex based, covering different areas in the patch. Due to the nature of this role, you must have a clean driving license and access to your own car. If you're driven to contribute to a dynamic team and make a tangible impact in the housing sector, this is your opportunity to be part of the change. About the Role We are looking for a Lettings Negotiator who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate. Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required. Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales, BTR/PRS is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
