Design & Construct London Ltd. is currently seeking a bright, and experienced Assistant Construction Manager to join our high caliber team . The office location is IG9, 5QL, Buckhurst Hill.
Design & Construct London Ltd is the sister company of Abbey Total Care Group Ltd. - Group of 11 care homes across London, Essex, and Surrey Regions.
Experience and Skills Required:
Vast experience of Maintenance. Currently we have over 50 large properties including care homes
Experience to manage self-employed workmen.
To assist the executive team to manage repairs and maintenance of care home extensions
Preferable someone with who is trained building Surveyor or Quantity Surveyor
We are one of the London's foremost private healthcare provider with a wealth of experience from a quarter of a century in the business. We are a group of 15 companies in the Care Home, Construction and Property Sector. Our yearly turnover is £45m.We are delivering highest quality of care and accommodation from over 20 years and has rapidly expanded because of demand for its services.
Salary offered: £50K- £60K subject to Experience + Company car benefits
Mar 22, 2024
Full time
Design & Construct London Ltd. is currently seeking a bright, and experienced Assistant Construction Manager to join our high caliber team . The office location is IG9, 5QL, Buckhurst Hill.
Design & Construct London Ltd is the sister company of Abbey Total Care Group Ltd. - Group of 11 care homes across London, Essex, and Surrey Regions.
Experience and Skills Required:
Vast experience of Maintenance. Currently we have over 50 large properties including care homes
Experience to manage self-employed workmen.
To assist the executive team to manage repairs and maintenance of care home extensions
Preferable someone with who is trained building Surveyor or Quantity Surveyor
We are one of the London's foremost private healthcare provider with a wealth of experience from a quarter of a century in the business. We are a group of 15 companies in the Care Home, Construction and Property Sector. Our yearly turnover is £45m.We are delivering highest quality of care and accommodation from over 20 years and has rapidly expanded because of demand for its services.
Salary offered: £50K- £60K subject to Experience + Company car benefits
Design & Construct London Ltd. is currently seeking a bright, and experienced Construction Manager to join our high caliber team . The office location is IG9, 5QL, Buckhurst Hill.
Design & Construct London Ltd is the sister company of Abbey Total Care Group Ltd. - Group of 11 care homes across London, Essex, and Surrey Regions.
Experience and Skills Required:
Vast experience of Maintenance. Currently we have over 50 large properties including care homes
Experience to manage self-employed workmen.
As a Senior Executive help us to manage Construction company as well as maintenance of large portfolio of properties, future developments (vast stock of future development in the next 5 years) .
Preferable someone with who is trained building Surveyor or Quantity Surveyor and Construction Manager who would now like to work as a part our Senior Executive team.
We are one of the London's foremost private healthcare provider with a wealth of experience from a quarter of a century in the business. We are a group of 15 companies in the Care Home, Construction and Property Sector. Our yearly turnover is £45m.We are delivering highest quality of care and accommodation from over 20 years and has rapidly expanded because of demand for its services.
Salary offered: £70K- £80K subject to Experience + Company car benefits
Mar 22, 2024
Full time
Design & Construct London Ltd. is currently seeking a bright, and experienced Construction Manager to join our high caliber team . The office location is IG9, 5QL, Buckhurst Hill.
Design & Construct London Ltd is the sister company of Abbey Total Care Group Ltd. - Group of 11 care homes across London, Essex, and Surrey Regions.
Experience and Skills Required:
Vast experience of Maintenance. Currently we have over 50 large properties including care homes
Experience to manage self-employed workmen.
As a Senior Executive help us to manage Construction company as well as maintenance of large portfolio of properties, future developments (vast stock of future development in the next 5 years) .
Preferable someone with who is trained building Surveyor or Quantity Surveyor and Construction Manager who would now like to work as a part our Senior Executive team.
We are one of the London's foremost private healthcare provider with a wealth of experience from a quarter of a century in the business. We are a group of 15 companies in the Care Home, Construction and Property Sector. Our yearly turnover is £45m.We are delivering highest quality of care and accommodation from over 20 years and has rapidly expanded because of demand for its services.
Salary offered: £70K- £80K subject to Experience + Company car benefits
Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.
Our significant Property Portfolio represents a vibrant, valuable, and complex network of physical spaces that enable learning and teaching, research and innovation, support the student experience as well as our partnerships and engagement.
The Property Services team has a strong reputation for providing a leading-edge planning and development consultancy that contributes to the success of the University of Auckland through the provision of high-quality physical environments. We build and service some of the largest and most complex buildings and construction projects in the country.
Te Rautaki Tūāpapa, our new Estate Strategy to 2030, reinforces our commitment to sustainability and provides a cohesive, future-focussed and coordinated approach to investment in, and management of, our physical environments throughout the University estate.
Job Description
The opportunity | Te Whiwhinga mahi
We have a fantastic opportunity for a senior level leader to join our Capital Works team as Associate Director – Capital Works.
You will be working across a wide and varied portfolio of projects successfully managing consultant teams focused on delivery of significant projects through to completion phase.
Opportunities include working on specialist research facilities like the recently completed Space Institute in the Engineering School, high-tech teaching spaces like our Financial Lab and student accommodation upgrades right through to our much larger programme builds which include state of the art scientific and medical research facilities; teaching and learning facilities; or projects to support the student experience such as the new Recreation and Wellness Centre prominent on Symonds Street.
This is a pivotal role with key accountability for the planning, resourcing, investigation and delivery of major capital works projects.
Some key aspects and responsibilities include:
Engaging and managing consultant design teams.
Leading internal and external project managers engaged on capital projects
Stakeholder management across the University community and externally.
Ensuring the implementation of the University’s sustainability goals and meeting sustainability criteria identified for each project. Project procurement including calling and evaluation of tenders, tender documents, adherence to standards and consents.
Delivering exciting and cutting-edge design which talks to our place in Tamaki Makaurau, Aotearoa, and the Pacific region.
Construction management including leading internal and external teams, monitoring and recording progress including financials whilst liaising with engineers, consultants, the planning team and other internal stakeholders.
The development and implementing masterplans.
Managing resourcing, investigations, project briefs, programmes, design reports and budget approvals.
Strategic and Risk management.
For more information please see Position Description and Candidate Information Booklet
About you | He kōrero mōu
As an experienced leader, our ideal candidate will demonstrate a high-level ability to influence and communicate effectively to a diverse range of stakeholders. They will demonstrate cultural sensitivity, embrace diversity, and have the technical background to understand projects from multiple viewpoints and this will come from significant commercial and project management experience from a construction/architecture environment. They will operate with energy and passion and will demonstrate a collaborative approach where they partner closely with peers, value the needs of others and model best practice principals and behaviours. Teamwork, customer focus and negotiation skills are vital to the role.
Preference will be given to candidates with a proven understanding of large-scale building programmes and large impact compliance works and those who can demonstrate an ability to think and act strategically to provide valuable input to achieve the best long-term outcomes.
What we offer | Ngā āhuatanga kei a mātou
We offer our staff more than just a job - we offer them an opportunity to be part of a dynamic, world class organisation which provides staff with benefits and support throughout their lives and careers. We have a number of generous benefits that we believe will be important to you:
We realise your time is important to you. We offer a range of leave entitlements, including five weeks annual leave a year , and flexible working arrangements which allow for a greater work life balance.
UoA staff have access to two superannuation plans, Kiwisaver and UniSaver New Zealand, with the University contributing 6.75% annually towards UniSaver.
Your happiness and wellbeing at work is important to us. We have a range of support programmes and benefits available to support health and wellbeing. Discounted health insurance and eye testing, flu jabs, a Recreation Centre on campus, as well as a new state of the art recreation centre being built right now.
Enjoy our beautiful park like grounds and take advantage of the facilities on offer including childcare, parking, cafes, libraries etc.
Additional Information
How to apply | Me pēhea te tuku tono
This position will be advertised both internally and externally and is due to close on the 10th September 2023.
Applications must be submitted online, by the closing date to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Joshua Chapman j.chapman@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz
Aug 21, 2023
Full time
Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.
Our significant Property Portfolio represents a vibrant, valuable, and complex network of physical spaces that enable learning and teaching, research and innovation, support the student experience as well as our partnerships and engagement.
The Property Services team has a strong reputation for providing a leading-edge planning and development consultancy that contributes to the success of the University of Auckland through the provision of high-quality physical environments. We build and service some of the largest and most complex buildings and construction projects in the country.
Te Rautaki Tūāpapa, our new Estate Strategy to 2030, reinforces our commitment to sustainability and provides a cohesive, future-focussed and coordinated approach to investment in, and management of, our physical environments throughout the University estate.
Job Description
The opportunity | Te Whiwhinga mahi
We have a fantastic opportunity for a senior level leader to join our Capital Works team as Associate Director – Capital Works.
You will be working across a wide and varied portfolio of projects successfully managing consultant teams focused on delivery of significant projects through to completion phase.
Opportunities include working on specialist research facilities like the recently completed Space Institute in the Engineering School, high-tech teaching spaces like our Financial Lab and student accommodation upgrades right through to our much larger programme builds which include state of the art scientific and medical research facilities; teaching and learning facilities; or projects to support the student experience such as the new Recreation and Wellness Centre prominent on Symonds Street.
This is a pivotal role with key accountability for the planning, resourcing, investigation and delivery of major capital works projects.
Some key aspects and responsibilities include:
Engaging and managing consultant design teams.
Leading internal and external project managers engaged on capital projects
Stakeholder management across the University community and externally.
Ensuring the implementation of the University’s sustainability goals and meeting sustainability criteria identified for each project. Project procurement including calling and evaluation of tenders, tender documents, adherence to standards and consents.
Delivering exciting and cutting-edge design which talks to our place in Tamaki Makaurau, Aotearoa, and the Pacific region.
Construction management including leading internal and external teams, monitoring and recording progress including financials whilst liaising with engineers, consultants, the planning team and other internal stakeholders.
The development and implementing masterplans.
Managing resourcing, investigations, project briefs, programmes, design reports and budget approvals.
Strategic and Risk management.
For more information please see Position Description and Candidate Information Booklet
About you | He kōrero mōu
As an experienced leader, our ideal candidate will demonstrate a high-level ability to influence and communicate effectively to a diverse range of stakeholders. They will demonstrate cultural sensitivity, embrace diversity, and have the technical background to understand projects from multiple viewpoints and this will come from significant commercial and project management experience from a construction/architecture environment. They will operate with energy and passion and will demonstrate a collaborative approach where they partner closely with peers, value the needs of others and model best practice principals and behaviours. Teamwork, customer focus and negotiation skills are vital to the role.
Preference will be given to candidates with a proven understanding of large-scale building programmes and large impact compliance works and those who can demonstrate an ability to think and act strategically to provide valuable input to achieve the best long-term outcomes.
What we offer | Ngā āhuatanga kei a mātou
We offer our staff more than just a job - we offer them an opportunity to be part of a dynamic, world class organisation which provides staff with benefits and support throughout their lives and careers. We have a number of generous benefits that we believe will be important to you:
We realise your time is important to you. We offer a range of leave entitlements, including five weeks annual leave a year , and flexible working arrangements which allow for a greater work life balance.
UoA staff have access to two superannuation plans, Kiwisaver and UniSaver New Zealand, with the University contributing 6.75% annually towards UniSaver.
Your happiness and wellbeing at work is important to us. We have a range of support programmes and benefits available to support health and wellbeing. Discounted health insurance and eye testing, flu jabs, a Recreation Centre on campus, as well as a new state of the art recreation centre being built right now.
Enjoy our beautiful park like grounds and take advantage of the facilities on offer including childcare, parking, cafes, libraries etc.
Additional Information
How to apply | Me pēhea te tuku tono
This position will be advertised both internally and externally and is due to close on the 10th September 2023.
Applications must be submitted online, by the closing date to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Joshua Chapman j.chapman@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz
OWN LONDON is a property design and development studio. We navigate all aspects of a project, from architectural design to construction. We are formed by a team of qualified and highly enthusiastic individuals with extensive experience of designing and delivering projects in London. Due to a strong project pipeline both on site and developments in planning, we are looking to hire a Construction Project Manager to join the team.
THE ROLE
As a Construction Project Manager here at OWN LONDON, you will have experience working for a London based contractor or developer within the residential, commercial and hospitality sectors. You will report to the Construction Director and be responsible for the day-to-day site management and supervision of the project construction team. Our current developments include predominantly prime residential, with some bespoke office and restaurant projects in Central London.
RESPONSIBILITIES
Design co-ordination and checking construction drawings
Setting out & surveying construction works.
To efficiently manage the assigned construction site, within time frame and budget.
To produce a critical path, and plan the process, understanding the timing of each stage.
Monitoring each stage of the process, to ensure it is finished on time.
To manage the safety and welfare of all persons on site.
Liaise with clients and contractors.
Manage project budgets and produce reports.
Manage site staff and subcontractors.
Manage the delivery of the project.
REQUIREMENTS
A Degree in; Engineering, Architecture, Construction or Project Management.
5+ Years Experience working with a London based contractor or developer.
Good JCT contract experience (D&B, Intermediate and Construction Management).
To have a CSCS card and understand all health and safety aspects.
Experience in Site Management and Health and Safety.
It would be advantageous if you have experience as a Quantity Surveyor.
Software/IT skills; Auto-Cad, Microsoft Project, Microsoft Office & Outlook.
Hold a CSCS Card.
Speak professional English.
Personality: Commercially astute, energetic, team player and future leader potential.
Benefits include: Pension Scheme, Team Events & Company Laptop and Telephone.
Employment Type - Full-time
May 26, 2023
Permanent
OWN LONDON is a property design and development studio. We navigate all aspects of a project, from architectural design to construction. We are formed by a team of qualified and highly enthusiastic individuals with extensive experience of designing and delivering projects in London. Due to a strong project pipeline both on site and developments in planning, we are looking to hire a Construction Project Manager to join the team.
THE ROLE
As a Construction Project Manager here at OWN LONDON, you will have experience working for a London based contractor or developer within the residential, commercial and hospitality sectors. You will report to the Construction Director and be responsible for the day-to-day site management and supervision of the project construction team. Our current developments include predominantly prime residential, with some bespoke office and restaurant projects in Central London.
RESPONSIBILITIES
Design co-ordination and checking construction drawings
Setting out & surveying construction works.
To efficiently manage the assigned construction site, within time frame and budget.
To produce a critical path, and plan the process, understanding the timing of each stage.
Monitoring each stage of the process, to ensure it is finished on time.
To manage the safety and welfare of all persons on site.
Liaise with clients and contractors.
Manage project budgets and produce reports.
Manage site staff and subcontractors.
Manage the delivery of the project.
REQUIREMENTS
A Degree in; Engineering, Architecture, Construction or Project Management.
5+ Years Experience working with a London based contractor or developer.
Good JCT contract experience (D&B, Intermediate and Construction Management).
To have a CSCS card and understand all health and safety aspects.
Experience in Site Management and Health and Safety.
It would be advantageous if you have experience as a Quantity Surveyor.
Software/IT skills; Auto-Cad, Microsoft Project, Microsoft Office & Outlook.
Hold a CSCS Card.
Speak professional English.
Personality: Commercially astute, energetic, team player and future leader potential.
Benefits include: Pension Scheme, Team Events & Company Laptop and Telephone.
Employment Type - Full-time
Site Manager Main Responsibilities
Responsible for all site on site activities both employees and sub-contractors
Responsible for and to maintain a safe and positive site culture for safety, health and the environment.
Able to plan and organise works activities minimum of 8 weeks in advance
Maintain strict quality control measures in line with company expectations
Work closely with Master Construction Programme
Have exemplary construction knowledge in the high end residential market
Good commercial knowledge of contract processes such as CVI's, RFI's and AI's
Essential skills
Ideally be of a trade background
SMSTS
1st Aid training
Have managed and successfully delivered projects ranging from £2million to £7million in value in the high end residential market
May 03, 2023
Full time
Site Manager Main Responsibilities
Responsible for all site on site activities both employees and sub-contractors
Responsible for and to maintain a safe and positive site culture for safety, health and the environment.
Able to plan and organise works activities minimum of 8 weeks in advance
Maintain strict quality control measures in line with company expectations
Work closely with Master Construction Programme
Have exemplary construction knowledge in the high end residential market
Good commercial knowledge of contract processes such as CVI's, RFI's and AI's
Essential skills
Ideally be of a trade background
SMSTS
1st Aid training
Have managed and successfully delivered projects ranging from £2million to £7million in value in the high end residential market
About us
At Pellings, we provide solutions to bring our clients' visions to life. We feel proud of the positive impact we have made to local spaces and the value we have added to communities within London, the South East and surrounding areas. Over the last 46 years, we have grown from our modest beginnings as a Building Surveying practice to become a major provider of integrated design, property and construction consultancy services.
Our success over the years can be attributed to a number of factors, such as our strong technical and creative expertise, highly professional staff and integrated service approach. However, at the heart of it is our passion and commitment to supporting our clients in meeting their challenges and delivering long-term value.
The opportunity
You will become an integral part of our fantastic Building Surveying team while working on a variety of residential, education, commercial and civic projects. Our experienced team will give you the support needed to oversee and, in time, run your own projects from inception to completion, all while completing core APC competencies.
We will provide you with a structured training programme within a cohort of colleagues at similar points on their APC journey.
Our structured training programme includes:
Presentations on Level 1&2 competencies
Q&A sessions
Meetings with counsellor/supervisor to review process, sign off competencies and monitor the suitability of work being undertaken
Case study review
Day to day duties:
Assisting on technical projects
Overseeing works on site
Preparing and submitting applications for statutory consent and liaising with relevant authorities
Preparing existing proposed drawings in CAD
Drafting work specifications
Leading on tender activities and Contractor selection
Building defects analysis
Our team provides our clients with a range of services including:
Large framework contracts for London Boroughs, Councils and Housing Associations
Refurbishment and Maintenance Programmes
Contract Administration
Project Management
Employers Agent
Building defects analysis
Conditions surveys
Professional technical duties, including Party Wall matters, Disrepair etc.
Types of projects you will be working on:
Carbon Resilience
Fire Safety Works, including cladding
Community regeneration projects
Community centres and Civic projects
Sustainable New Build projects, including housing developments, schools and community centres
Education expansions and refurbishment
Maintenance and refurbishment of corporate buildings
Decarbonisation
Programmes of external decoration and repairs
Residential disability adaptations
For more information about life at Pellings and how to apply, don't hesitate to get in touch with our Talent Manager, Rachel Gilchrist, at rgilchrist@pellings.co.uk
Mar 08, 2023
Full time
About us
At Pellings, we provide solutions to bring our clients' visions to life. We feel proud of the positive impact we have made to local spaces and the value we have added to communities within London, the South East and surrounding areas. Over the last 46 years, we have grown from our modest beginnings as a Building Surveying practice to become a major provider of integrated design, property and construction consultancy services.
Our success over the years can be attributed to a number of factors, such as our strong technical and creative expertise, highly professional staff and integrated service approach. However, at the heart of it is our passion and commitment to supporting our clients in meeting their challenges and delivering long-term value.
The opportunity
You will become an integral part of our fantastic Building Surveying team while working on a variety of residential, education, commercial and civic projects. Our experienced team will give you the support needed to oversee and, in time, run your own projects from inception to completion, all while completing core APC competencies.
We will provide you with a structured training programme within a cohort of colleagues at similar points on their APC journey.
Our structured training programme includes:
Presentations on Level 1&2 competencies
Q&A sessions
Meetings with counsellor/supervisor to review process, sign off competencies and monitor the suitability of work being undertaken
Case study review
Day to day duties:
Assisting on technical projects
Overseeing works on site
Preparing and submitting applications for statutory consent and liaising with relevant authorities
Preparing existing proposed drawings in CAD
Drafting work specifications
Leading on tender activities and Contractor selection
Building defects analysis
Our team provides our clients with a range of services including:
Large framework contracts for London Boroughs, Councils and Housing Associations
Refurbishment and Maintenance Programmes
Contract Administration
Project Management
Employers Agent
Building defects analysis
Conditions surveys
Professional technical duties, including Party Wall matters, Disrepair etc.
Types of projects you will be working on:
Carbon Resilience
Fire Safety Works, including cladding
Community regeneration projects
Community centres and Civic projects
Sustainable New Build projects, including housing developments, schools and community centres
Education expansions and refurbishment
Maintenance and refurbishment of corporate buildings
Decarbonisation
Programmes of external decoration and repairs
Residential disability adaptations
For more information about life at Pellings and how to apply, don't hesitate to get in touch with our Talent Manager, Rachel Gilchrist, at rgilchrist@pellings.co.uk
Infrastructure and Property Projects
Location:
Derby
Contract Type:
Fixed Term
Salary:
Circa 52K
Closing Date:
Sunday 12 March 2023
Interview Date:
To be confirmed
Reference:
2023-71
We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers , doing the right thing and delivering easier journeys every day. With over 2,400 employees, our people are the reason we are so successful. Seven times accredited as a Top Employer, we have an outstanding opportunity to join East Midlands Railway as an Infrastructure & Property Programme Lead.
The I&P Programme Lead will lead and support a group of project managers through the business transformational change agenda. They will also ensure sufficient resources are provided to deliver projects and to disburse our requirements around safe delivery of works and maintain a master programme of works which forecasts resource and manage the supply and demand of said resource. This is a fixed term contract until March 2024. For internal employees, this will be a secondment.
Some of the key responsibilities for this role are:
Planning and designing the programme of Infrastructure & Property works; proactively forecasting demands, monitoring its progress, resolving issues and initiating appropriate corrective action
Define and execute programme controls (processes, procedures, reporting, etc) in partnership with the business PMO.
Engaging with key stakeholders to ensure that major events and industry activities are reflected in the programme and that programme risks are adequately communicated.
Facilitating the appointment of individuals to projects to enhance the full skill set of the team including informal contracting to agree scope and reporting requirements, making the case for additional resources where required.
Managing the wellbeing of the project management team including identifying and resourcing of training requirements as well as performance management of the team.
Managing the processes, dependencies and the interfaces between projects and the wider business
Provide change management for the portfolio of works as they deliver a new ‘BAU’ position.
Provide quality assurance on reports, plans, drawings and calculations developed as part of the works programme.
Act as the point of escalation for specific project risks and issues.
Identify and employ economies of scale and synergies between projects to achieve value for money (e.g. shared line blocks and shared contractors)
Develop clear stakeholder and RACI plans for stakeholder engagement, including pulse-checks to ensure both internal and external stakeholders have buy-in to project scopes/objectives and feel appropriately engaged.
Maintain clear and comprehensive, accessible records and project data including a forward archiving regime.
As an experienced I&P Programme Lead you will be able to demonstrate:
Ability to clearly set, monitor and review standards, effectively negotiating & managing stakeholders and partners as appropriate.
Awareness of Network Rail planning & access processes and impacts thereof.
Significant experience in Project/Programme Management with appropriate qualification (PRINCE/2, APM)
Experience of financial management and forecasting.
Good negotiator and communicator (both written and oral) with a keen analytical approach and proven management experience, championing good behaviour and teamwork in others.
Work flexibly, being able to attend site and provide advice outside of normal working hours when required.
Be effective in making decisions within a challenging business and commercial environment
IT literate, able to present programme timelines, milestones and major events/risks both verbally and graphically.
Degree or equivalent experience
As well as a competitive salary, we’ll also offer you:
Excellent Railway Pension scheme
Free travel on East Midlands Railway, LNER and Train Operating Companies under Abellio
Friends and Family discounted Tickets on the EMR Network
75% discount on National Travel (inc partner and dependants)
Various training opportunities
…and many more!
Ready to take on this exciting opportunity? Submit your online application form and upload your CV. As we operate a blind screening process please remove all personal information including your name from your CV.
We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process.
Feb 28, 2023
Full time
Infrastructure and Property Projects
Location:
Derby
Contract Type:
Fixed Term
Salary:
Circa 52K
Closing Date:
Sunday 12 March 2023
Interview Date:
To be confirmed
Reference:
2023-71
We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers , doing the right thing and delivering easier journeys every day. With over 2,400 employees, our people are the reason we are so successful. Seven times accredited as a Top Employer, we have an outstanding opportunity to join East Midlands Railway as an Infrastructure & Property Programme Lead.
The I&P Programme Lead will lead and support a group of project managers through the business transformational change agenda. They will also ensure sufficient resources are provided to deliver projects and to disburse our requirements around safe delivery of works and maintain a master programme of works which forecasts resource and manage the supply and demand of said resource. This is a fixed term contract until March 2024. For internal employees, this will be a secondment.
Some of the key responsibilities for this role are:
Planning and designing the programme of Infrastructure & Property works; proactively forecasting demands, monitoring its progress, resolving issues and initiating appropriate corrective action
Define and execute programme controls (processes, procedures, reporting, etc) in partnership with the business PMO.
Engaging with key stakeholders to ensure that major events and industry activities are reflected in the programme and that programme risks are adequately communicated.
Facilitating the appointment of individuals to projects to enhance the full skill set of the team including informal contracting to agree scope and reporting requirements, making the case for additional resources where required.
Managing the wellbeing of the project management team including identifying and resourcing of training requirements as well as performance management of the team.
Managing the processes, dependencies and the interfaces between projects and the wider business
Provide change management for the portfolio of works as they deliver a new ‘BAU’ position.
Provide quality assurance on reports, plans, drawings and calculations developed as part of the works programme.
Act as the point of escalation for specific project risks and issues.
Identify and employ economies of scale and synergies between projects to achieve value for money (e.g. shared line blocks and shared contractors)
Develop clear stakeholder and RACI plans for stakeholder engagement, including pulse-checks to ensure both internal and external stakeholders have buy-in to project scopes/objectives and feel appropriately engaged.
Maintain clear and comprehensive, accessible records and project data including a forward archiving regime.
As an experienced I&P Programme Lead you will be able to demonstrate:
Ability to clearly set, monitor and review standards, effectively negotiating & managing stakeholders and partners as appropriate.
Awareness of Network Rail planning & access processes and impacts thereof.
Significant experience in Project/Programme Management with appropriate qualification (PRINCE/2, APM)
Experience of financial management and forecasting.
Good negotiator and communicator (both written and oral) with a keen analytical approach and proven management experience, championing good behaviour and teamwork in others.
Work flexibly, being able to attend site and provide advice outside of normal working hours when required.
Be effective in making decisions within a challenging business and commercial environment
IT literate, able to present programme timelines, milestones and major events/risks both verbally and graphically.
Degree or equivalent experience
As well as a competitive salary, we’ll also offer you:
Excellent Railway Pension scheme
Free travel on East Midlands Railway, LNER and Train Operating Companies under Abellio
Friends and Family discounted Tickets on the EMR Network
75% discount on National Travel (inc partner and dependants)
Various training opportunities
…and many more!
Ready to take on this exciting opportunity? Submit your online application form and upload your CV. As we operate a blind screening process please remove all personal information including your name from your CV.
We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process.
Are you looking for an exciting opportunity with excellent career potential? Our client, a Multi-disciplinary Partnership of Chartered Surveyors based in London is looking for a professional and dynamic commercial property manager to join their team. Ideally, professionally (RICS or equivalent) qualified, we are seeking a candidate keen to deliver the benefits of working collaboratively within a busy and hard-working environment. This role would lend itself to an individual with a desire to grow their professional profile, and the successful candidate will have responsibility for managing the assets on a day-to-day basis, whilst instructing and managing associated workflows and liaising with the in-house accounts team on financial requirements. This is a superb opportunity to join a reputable and progressive firm of chartered surveyors, who offer excellent training and support and the chance to progress in a growing team. Responsibilities Property Management Responsibility for the comprehensive property management of a selection of retail and commercial buildings within the portfolio, dealing with day to day matters and responding to enquiries from client landlords, tenants and leaseholders. Preparation of detailed client reports Tenant application reviews -prepare any recommendation for client consideration/instruction Familiarity of leases terms to ensure the property is being maintained in accordance with the terms Ensuring all properties hold adequate insurance Managing both the onboarding and offboarding processes for instructions including ensuring dilapidation obligations are met Reviewing surrender of lease and lease assignment applications Health & Safety Liaising with contractors, the Facilities Manager (FM) or building surveyors to ensure any repair, redecoration or refurbishment are resolved in a robust and timely manner. Coordinating and monitoring for Fire, Health & Safety compliance Finance Work with the accounts team to ensure all rent, service charge and any of sums demands are collected in accordance with KPIs and where necessary to oversee the credit control process to ensure cash flow Preparing and presenting budgets for client approvals as well as reviewing cash flow reports and BvA reports to manage financial performance Approving service charge year end reconciliations/accounts in accordance with RICS guidelines and client instruction Client Operations Advising on the appropriate action in response to any legal notice received in relation to a managed property Ensuring high levels of customer service are maintained through regular customer engagements Liaising with our established Agency and Landlord and Tenant teams in accordance with lease events to best manage the clients' portfolios. Qualifications and Experience. A proven track record and relevant property management experience Working knowledge of technical and statutory legislation Knowledge of property management software and systems is preferred.
Apr 30, 2024
Full time
Are you looking for an exciting opportunity with excellent career potential? Our client, a Multi-disciplinary Partnership of Chartered Surveyors based in London is looking for a professional and dynamic commercial property manager to join their team. Ideally, professionally (RICS or equivalent) qualified, we are seeking a candidate keen to deliver the benefits of working collaboratively within a busy and hard-working environment. This role would lend itself to an individual with a desire to grow their professional profile, and the successful candidate will have responsibility for managing the assets on a day-to-day basis, whilst instructing and managing associated workflows and liaising with the in-house accounts team on financial requirements. This is a superb opportunity to join a reputable and progressive firm of chartered surveyors, who offer excellent training and support and the chance to progress in a growing team. Responsibilities Property Management Responsibility for the comprehensive property management of a selection of retail and commercial buildings within the portfolio, dealing with day to day matters and responding to enquiries from client landlords, tenants and leaseholders. Preparation of detailed client reports Tenant application reviews -prepare any recommendation for client consideration/instruction Familiarity of leases terms to ensure the property is being maintained in accordance with the terms Ensuring all properties hold adequate insurance Managing both the onboarding and offboarding processes for instructions including ensuring dilapidation obligations are met Reviewing surrender of lease and lease assignment applications Health & Safety Liaising with contractors, the Facilities Manager (FM) or building surveyors to ensure any repair, redecoration or refurbishment are resolved in a robust and timely manner. Coordinating and monitoring for Fire, Health & Safety compliance Finance Work with the accounts team to ensure all rent, service charge and any of sums demands are collected in accordance with KPIs and where necessary to oversee the credit control process to ensure cash flow Preparing and presenting budgets for client approvals as well as reviewing cash flow reports and BvA reports to manage financial performance Approving service charge year end reconciliations/accounts in accordance with RICS guidelines and client instruction Client Operations Advising on the appropriate action in response to any legal notice received in relation to a managed property Ensuring high levels of customer service are maintained through regular customer engagements Liaising with our established Agency and Landlord and Tenant teams in accordance with lease events to best manage the clients' portfolios. Qualifications and Experience. A proven track record and relevant property management experience Working knowledge of technical and statutory legislation Knowledge of property management software and systems is preferred.
Property / Customer Service Administrator We are recruiting for a Property Administrator on a 11 month FTC to join our client based in Southend on Sea. This is a fantastic opportunity to join a great team where the training and resource is there to support your development in this varied role with Real Estate. The general responsibilities of this position will be providing support to officers and credit controllers within the Finance Department. The role will cover general enquires with regards to property management, ground rent insurances. The successful candidate will be working in a diverse focused and versatile group with a highly diligent work ethic. Day to Day Duties: General accounts and admin ad-hoc duties as instructed by the Finance Manager Handling general leasehold enquiries over the phone and in writing Overseeing the departments inbox Processing card payments Invoicing Arrears Recovery General account administration Banking allocation Person Specification: Self-motivated and confident Good knowledge of Microsoft Office and related programs Excellent communication skills both written and verbal Outstanding telephone manner Able to meet deadlines and handling large work volumes Previous exposure to finance related tasks and an interest in this area of business would be beneficial Benefits: Ability to work from home (following completion of probation) Vitality Health Scheme (following a years continuous service) Employee of the month (£250 bonus) Discretionary annual bonus Summer ball and quarterly events organised by the staff led social committee Pension scheme following three months of service Invested learning (ongoing CPD) 20 days holiday + bank holidays (incurring 1 day per year following 2 years service up to a maximum of 25 days) Onsite parking (first come first serve basis) Job Type: Full Time, Permanent Area: Southend on Sea, Essex Hours: Monday to Friday 09:00am - 17:30pm Salary: Upto £23,000PA If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on (phone number removed) or send us your CV to (url removed) or (url removed)
Apr 30, 2024
Full time
Property / Customer Service Administrator We are recruiting for a Property Administrator on a 11 month FTC to join our client based in Southend on Sea. This is a fantastic opportunity to join a great team where the training and resource is there to support your development in this varied role with Real Estate. The general responsibilities of this position will be providing support to officers and credit controllers within the Finance Department. The role will cover general enquires with regards to property management, ground rent insurances. The successful candidate will be working in a diverse focused and versatile group with a highly diligent work ethic. Day to Day Duties: General accounts and admin ad-hoc duties as instructed by the Finance Manager Handling general leasehold enquiries over the phone and in writing Overseeing the departments inbox Processing card payments Invoicing Arrears Recovery General account administration Banking allocation Person Specification: Self-motivated and confident Good knowledge of Microsoft Office and related programs Excellent communication skills both written and verbal Outstanding telephone manner Able to meet deadlines and handling large work volumes Previous exposure to finance related tasks and an interest in this area of business would be beneficial Benefits: Ability to work from home (following completion of probation) Vitality Health Scheme (following a years continuous service) Employee of the month (£250 bonus) Discretionary annual bonus Summer ball and quarterly events organised by the staff led social committee Pension scheme following three months of service Invested learning (ongoing CPD) 20 days holiday + bank holidays (incurring 1 day per year following 2 years service up to a maximum of 25 days) Onsite parking (first come first serve basis) Job Type: Full Time, Permanent Area: Southend on Sea, Essex Hours: Monday to Friday 09:00am - 17:30pm Salary: Upto £23,000PA If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on (phone number removed) or send us your CV to (url removed) or (url removed)
Position: Day Concierge Location: Barking Salary: £26000 - £28000 Hours/days: Monday to Friday 08:00 - 16:00 + Saturdays 09:00 - 11:00 We are currently recruiting for a Day Concierge to work at a mixed use residential and commercial building in Barking, London. The Day Concierge will be responsible for overseeing the day to day operations of the Concierge service at a development that comprises residential leasehold apartments and some commercial/retail units, along with underground parking and a communal garden for residents enjoyment. Duties and Responsibilities: The Day concierge will be responsible for; Meeting and greeting guests/tenants Handling guest enquiries with professionalism and efficiency in a timely manner Assisting guests/tenants as and when required Providing supervised and safe environment to the guests Ensuring the building and front of house reception area are kept to a high standard and manned at all times Monitoring front door entrance, granting access to guests, delivery personnel, and contractors Undertaking routine patrols for the property Monitoring all common areas within the property boundaries and reporting the Property Manager and team on any issues Logging parcel deliveries and managing safe keeping Supervising small works and ongoing contracts including cleaners, waste removal etc. Ensuring that records of attendance and testing are kept up to date Always adhere to Health and Safety procedures Weekly tracker updates sent to Property Manager and team Working alongside the M&E on site contractor Candidate specification: All applicants for the Day Concierge position must meet the following criteria; A minimum of 1 years experience as a Concierge Live within a 45 minute commute of Barking Polite, friendly, and approachable Immaculate appearance Positive attitude Reliable Excellent command of written and spoken English Basic computer skills Can work well in a team Excellent communication skills Can-do attitude Ability to problem solve Please note that due to the high volume of applications, all successfully shortlisted applicants for this Day Concierge position will be contacted within 7 days of their submission
Apr 30, 2024
Full time
Position: Day Concierge Location: Barking Salary: £26000 - £28000 Hours/days: Monday to Friday 08:00 - 16:00 + Saturdays 09:00 - 11:00 We are currently recruiting for a Day Concierge to work at a mixed use residential and commercial building in Barking, London. The Day Concierge will be responsible for overseeing the day to day operations of the Concierge service at a development that comprises residential leasehold apartments and some commercial/retail units, along with underground parking and a communal garden for residents enjoyment. Duties and Responsibilities: The Day concierge will be responsible for; Meeting and greeting guests/tenants Handling guest enquiries with professionalism and efficiency in a timely manner Assisting guests/tenants as and when required Providing supervised and safe environment to the guests Ensuring the building and front of house reception area are kept to a high standard and manned at all times Monitoring front door entrance, granting access to guests, delivery personnel, and contractors Undertaking routine patrols for the property Monitoring all common areas within the property boundaries and reporting the Property Manager and team on any issues Logging parcel deliveries and managing safe keeping Supervising small works and ongoing contracts including cleaners, waste removal etc. Ensuring that records of attendance and testing are kept up to date Always adhere to Health and Safety procedures Weekly tracker updates sent to Property Manager and team Working alongside the M&E on site contractor Candidate specification: All applicants for the Day Concierge position must meet the following criteria; A minimum of 1 years experience as a Concierge Live within a 45 minute commute of Barking Polite, friendly, and approachable Immaculate appearance Positive attitude Reliable Excellent command of written and spoken English Basic computer skills Can work well in a team Excellent communication skills Can-do attitude Ability to problem solve Please note that due to the high volume of applications, all successfully shortlisted applicants for this Day Concierge position will be contacted within 7 days of their submission
Project Manager Property Consultancy - Birmingham A fantastic opportunity has arisen at a large real estate consultancy in Birmingham for an experienced Project Manager to join their construction team at Associate level. In this role, the Project Manager will take on the responsibility of overseeing developments with a value of up to £60 million. The projects will span across various sectors, including residential (PRS), student accommodation, hotels, commercial, and industrial developments. The consultancy's offices are located in central Birmingham, providing an excellent work environment. The successful candidate will collaborate closely with other teams within the organization, such as Agency, Development Consultancy, and Asset Management, to deliver exceptional results for clients. In return for their dedication and expertise, the Project Manager will be offered an attractive salary and benefits package, which includes a car allowance and a generous bonus. The PM team has a strong track record of profitability, and this is reflected in the rewarding bonus structure. Key Responsibilities: Oversee projects valued up to £60 million, catering to funds, developers, investors and corporate clients. Manage projects across diverse sectors, including residential, student accommodation, hotels, commercial, and industrial developments. Collaborate closely with various teams in the business to ensure the successful delivery of projects and outstanding client service. Experience Required: A seasoned Project Manager with a background in either a consultancy or a developer role. Possession of a professional qualification, such as MRICS or APM. Comfortable and adept at working in a multi-disciplinary environment. This is an excellent opportunity for an ambitious and experienced Project Manager to join a leading real estate consultancy in Birmingham and contribute to the success of high-profile projects. To Apply: For an informal discussion about this opportunity, candidates can contact Andrew Pearson at EC Property Recruitment. You can also find my details on LinkedIn. Alternatively, interested individuals may apply for the role by submitting their CV.
Apr 30, 2024
Full time
Project Manager Property Consultancy - Birmingham A fantastic opportunity has arisen at a large real estate consultancy in Birmingham for an experienced Project Manager to join their construction team at Associate level. In this role, the Project Manager will take on the responsibility of overseeing developments with a value of up to £60 million. The projects will span across various sectors, including residential (PRS), student accommodation, hotels, commercial, and industrial developments. The consultancy's offices are located in central Birmingham, providing an excellent work environment. The successful candidate will collaborate closely with other teams within the organization, such as Agency, Development Consultancy, and Asset Management, to deliver exceptional results for clients. In return for their dedication and expertise, the Project Manager will be offered an attractive salary and benefits package, which includes a car allowance and a generous bonus. The PM team has a strong track record of profitability, and this is reflected in the rewarding bonus structure. Key Responsibilities: Oversee projects valued up to £60 million, catering to funds, developers, investors and corporate clients. Manage projects across diverse sectors, including residential, student accommodation, hotels, commercial, and industrial developments. Collaborate closely with various teams in the business to ensure the successful delivery of projects and outstanding client service. Experience Required: A seasoned Project Manager with a background in either a consultancy or a developer role. Possession of a professional qualification, such as MRICS or APM. Comfortable and adept at working in a multi-disciplinary environment. This is an excellent opportunity for an ambitious and experienced Project Manager to join a leading real estate consultancy in Birmingham and contribute to the success of high-profile projects. To Apply: For an informal discussion about this opportunity, candidates can contact Andrew Pearson at EC Property Recruitment. You can also find my details on LinkedIn. Alternatively, interested individuals may apply for the role by submitting their CV.
Senior Sales Manager/ Leading Luxury Property Developer / London / Basic 32,000 - 34,000 OTE 65,000 My client is a leading luxury property developer are seeking a Senior Sales Consultant to join the team working on a prime high development in London selling their luxury apartments. In this role you will consult with the customer to investigate their requirements for the property and present them with the options that exceed their needs all the time providing them with a world class service. They are seeking an experienced and passionate sales professional who ideally has exposure to the construction / property industry. Role and Responsibilities: To guide sales consultants on the best way to sell to actively promote collaborative working to achieve best practice engagement across the entire team Conducting viewings both in person and virtually Generate potential sales leads by liaising with agents and following up with potential customers Progress reservations through to exchange Ensure all compliance is forms are competed to exchange and liaise with solicitors to ensure there are no delays Attend weekly sales meeting and action new marketing ideas Attend networking events Create and present marketing videos on the development to be sent out on all social channels To effectively manage a sales database to optimise sales opportunities and checking they are correct Essential Skills: Experienced in customer facing sales roles Experience in selling high end products Construction /property experience is desirable but not essential Excellent relationship building skills and questioning techniques Personable and professional Strong administration and IT skills Package: Basic salary 32,000 to 40,000 OTE 60,000 - 65,000 Working 3 weekends per month but will receive two days back in lieu in the week Team commission 25 days holiday Pension Working with the leading brand in the industry Sales Consultant / Leading Luxury Property Developer / London / Basic 32,000 - 34,000 OTE 65,000
Apr 30, 2024
Full time
Senior Sales Manager/ Leading Luxury Property Developer / London / Basic 32,000 - 34,000 OTE 65,000 My client is a leading luxury property developer are seeking a Senior Sales Consultant to join the team working on a prime high development in London selling their luxury apartments. In this role you will consult with the customer to investigate their requirements for the property and present them with the options that exceed their needs all the time providing them with a world class service. They are seeking an experienced and passionate sales professional who ideally has exposure to the construction / property industry. Role and Responsibilities: To guide sales consultants on the best way to sell to actively promote collaborative working to achieve best practice engagement across the entire team Conducting viewings both in person and virtually Generate potential sales leads by liaising with agents and following up with potential customers Progress reservations through to exchange Ensure all compliance is forms are competed to exchange and liaise with solicitors to ensure there are no delays Attend weekly sales meeting and action new marketing ideas Attend networking events Create and present marketing videos on the development to be sent out on all social channels To effectively manage a sales database to optimise sales opportunities and checking they are correct Essential Skills: Experienced in customer facing sales roles Experience in selling high end products Construction /property experience is desirable but not essential Excellent relationship building skills and questioning techniques Personable and professional Strong administration and IT skills Package: Basic salary 32,000 to 40,000 OTE 60,000 - 65,000 Working 3 weekends per month but will receive two days back in lieu in the week Team commission 25 days holiday Pension Working with the leading brand in the industry Sales Consultant / Leading Luxury Property Developer / London / Basic 32,000 - 34,000 OTE 65,000
Position: Property Manager Location: North West London Salary: £30k - £35k DOE Start: ASAP Our Client is a well established long standing London wide multi branch estate agency, who are currently looking for a Property Manager to join their busy vibrant team in North West London. Responsibilities: Our client is looking for an experienced Property Manager to cover the portfolios of other Property Managers when they are not in the office. This means that there is no set portfolio that the Property Manager will be working on, however the Property Manager will be located in one static location for the role. Duties and responsibilities: Arranging agreed pre tenancy requirements notified to them by a branch office, eg professional cleaning, smoke alarm tests etc. Agreeing what "float" we should hold, i.e. money we retain to pay invoices on a landlord s behalf. Dealing with any maintenance issues in the property whilst it is tenanted. This can involve liaising with contractors, landlords and block managers. Generally, any repairs under £200 do not require a landlord s prior approval. However, repairs/replacements over this require estimates to be obtained and sent to the landlord for approval. Processing their own invoices that are under £200. Any over £200 need to be approved by the Manager. Dealing with insurance claims, liaising with block managers, loss adjusters, arranging estimates Inspecting properties and submitting reports to landlords. Perusing check out reports and quantifying deductions from deposits and liaising with landlords and tenants to negotiate an agreement between them. If necessary submitting disputes to the Tenancy Deposit Scheme or responding to disputes submitted by tenants. Property Manager Specification: ARLA qualification not essential but desirable No drivers licence required Seems open to years of experience as salary is DOE Experience with TDS, deposits, inspections, maintenance issues, invoices Should you wish to apply for this Property Manager position, please submit your CV along with a covering letter detailing your suitability for the role.
Apr 30, 2024
Full time
Position: Property Manager Location: North West London Salary: £30k - £35k DOE Start: ASAP Our Client is a well established long standing London wide multi branch estate agency, who are currently looking for a Property Manager to join their busy vibrant team in North West London. Responsibilities: Our client is looking for an experienced Property Manager to cover the portfolios of other Property Managers when they are not in the office. This means that there is no set portfolio that the Property Manager will be working on, however the Property Manager will be located in one static location for the role. Duties and responsibilities: Arranging agreed pre tenancy requirements notified to them by a branch office, eg professional cleaning, smoke alarm tests etc. Agreeing what "float" we should hold, i.e. money we retain to pay invoices on a landlord s behalf. Dealing with any maintenance issues in the property whilst it is tenanted. This can involve liaising with contractors, landlords and block managers. Generally, any repairs under £200 do not require a landlord s prior approval. However, repairs/replacements over this require estimates to be obtained and sent to the landlord for approval. Processing their own invoices that are under £200. Any over £200 need to be approved by the Manager. Dealing with insurance claims, liaising with block managers, loss adjusters, arranging estimates Inspecting properties and submitting reports to landlords. Perusing check out reports and quantifying deductions from deposits and liaising with landlords and tenants to negotiate an agreement between them. If necessary submitting disputes to the Tenancy Deposit Scheme or responding to disputes submitted by tenants. Property Manager Specification: ARLA qualification not essential but desirable No drivers licence required Seems open to years of experience as salary is DOE Experience with TDS, deposits, inspections, maintenance issues, invoices Should you wish to apply for this Property Manager position, please submit your CV along with a covering letter detailing your suitability for the role.
Berry Recruitment has a newly registered opportunity to join our client based in Oxford as a Lettings Administrator on a full time permanent basis. This customer focused role encompasses all aspects of residential lettings, ranging from dealing with customers and clients to assisting in the management of properties on behalf of owners whilst carrying out general office reception/administration duties . You will be responsible for managing the tenancy agreement process from start to finish to include tenant check in's and check out's, regular inspections, and maintenance. You will be required to liaise with both internal and external parties face-to-face, over the telephone and via written correspondence. The industry is heavily regulated, so paperwork is a key concern for the client, therefore attention to detail is highly important. Working in a team environment, the individual will be expected to demonstrate commitment, loyalty and an ability to work as an enthusiastic team member in accordance with the Company's policies and procedures, keeping in mind the overall business objectives and financial implications for the Company. Role: Lettings Administrator Location: Oxford Salary: 22,000 - 24,000 per Annum Working Hours: 09:00 - 17:00 Key Responsibilities: As the first point of contact for customers or visitor to the organisation, you will be expected to answer enquiries in an efficient, professional and friendly manner. Deal with all incoming enquiries (be that over the phone, via written correspondence, the website or in person) and directing enquiries as appropriate ensuring all enquiries are acknowledged within 24 hours, distribute calls and take accurate, detailed messages as required. Provide an exceptional customer focus towards landlords, tenants and contractors / suppliers. Build and maintain a positive rapport with your clients and customers. Be familiar with office listings and property advertising. Accurate completion of all necessary documentation associated with leasing and managing properties, including the full preparation of the property file and relevant documents, inspection reports, leases and account management/ tenancy finance statements. Deal with/manage external suppliers/contractors - arranging for works to be carried out, completing and distributing worksheets, confirming completion of the work and in taking invoices, etc. Carryout check in's, property inspections and check out's as required. Manage and maintain the Contractors and the Shared Calendars. Produce a variety of written correspondence to tenants and landlords as required. Liaise with landlords and tenants (current, previous and perspective) in relation to the property as required. Keep the current and archive filing in a good, tidy and organised manner. Maintain the property keys and key register. Take payments and handle large sums of money, banking and recording such payments as applicable. Efficient and accurate processing of rental receipts from tenants, in accordance with office procedures Assist in the maintenance and presentation of rental properties in accordance with the owner's instructions. Competently use appropriate computer software Ensure that the mail has been collected / delivered and distributed on daily basis. Resolve disputes in a fair and professional manner to ensure a satisfactory result for all parties concerned. Update all property details and photos and links as necessary on the win Property software. Update and maintain all hard and electronic copies of contractors' details and certificates to include linking them to the software. Being proactive in enhancing the financial results of the Company. Assist and complete all tasks and projects as requested by the PA to the Director & Office Manager and / or the Director to a high standard in an efficient manner. Assist all colleagues and other departments in their day to day activities where necessary and to cover for other colleagues and departments as and when required to assist the Company in meeting its business needs. Maintain all relevant qualifications and attending training sessions as part of the role and normal working arrangements. Attend and participate in all office meetings as required. Candidate Specification: Ability to work with others Looking for a results-driven, fun loving and confident team player, who's committed to maintaining the highest standards of customer care and ethical conduct as they identify and maximise new and existing business opportunities. If you believe, you have the passion and enthusiasm to succeed in this role, please contact Kathy at the Oxford Branch. We look forward to hearing from you. If you do not hear back within five working days, unfortunately you have not been successful with your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 30, 2024
Full time
Berry Recruitment has a newly registered opportunity to join our client based in Oxford as a Lettings Administrator on a full time permanent basis. This customer focused role encompasses all aspects of residential lettings, ranging from dealing with customers and clients to assisting in the management of properties on behalf of owners whilst carrying out general office reception/administration duties . You will be responsible for managing the tenancy agreement process from start to finish to include tenant check in's and check out's, regular inspections, and maintenance. You will be required to liaise with both internal and external parties face-to-face, over the telephone and via written correspondence. The industry is heavily regulated, so paperwork is a key concern for the client, therefore attention to detail is highly important. Working in a team environment, the individual will be expected to demonstrate commitment, loyalty and an ability to work as an enthusiastic team member in accordance with the Company's policies and procedures, keeping in mind the overall business objectives and financial implications for the Company. Role: Lettings Administrator Location: Oxford Salary: 22,000 - 24,000 per Annum Working Hours: 09:00 - 17:00 Key Responsibilities: As the first point of contact for customers or visitor to the organisation, you will be expected to answer enquiries in an efficient, professional and friendly manner. Deal with all incoming enquiries (be that over the phone, via written correspondence, the website or in person) and directing enquiries as appropriate ensuring all enquiries are acknowledged within 24 hours, distribute calls and take accurate, detailed messages as required. Provide an exceptional customer focus towards landlords, tenants and contractors / suppliers. Build and maintain a positive rapport with your clients and customers. Be familiar with office listings and property advertising. Accurate completion of all necessary documentation associated with leasing and managing properties, including the full preparation of the property file and relevant documents, inspection reports, leases and account management/ tenancy finance statements. Deal with/manage external suppliers/contractors - arranging for works to be carried out, completing and distributing worksheets, confirming completion of the work and in taking invoices, etc. Carryout check in's, property inspections and check out's as required. Manage and maintain the Contractors and the Shared Calendars. Produce a variety of written correspondence to tenants and landlords as required. Liaise with landlords and tenants (current, previous and perspective) in relation to the property as required. Keep the current and archive filing in a good, tidy and organised manner. Maintain the property keys and key register. Take payments and handle large sums of money, banking and recording such payments as applicable. Efficient and accurate processing of rental receipts from tenants, in accordance with office procedures Assist in the maintenance and presentation of rental properties in accordance with the owner's instructions. Competently use appropriate computer software Ensure that the mail has been collected / delivered and distributed on daily basis. Resolve disputes in a fair and professional manner to ensure a satisfactory result for all parties concerned. Update all property details and photos and links as necessary on the win Property software. Update and maintain all hard and electronic copies of contractors' details and certificates to include linking them to the software. Being proactive in enhancing the financial results of the Company. Assist and complete all tasks and projects as requested by the PA to the Director & Office Manager and / or the Director to a high standard in an efficient manner. Assist all colleagues and other departments in their day to day activities where necessary and to cover for other colleagues and departments as and when required to assist the Company in meeting its business needs. Maintain all relevant qualifications and attending training sessions as part of the role and normal working arrangements. Attend and participate in all office meetings as required. Candidate Specification: Ability to work with others Looking for a results-driven, fun loving and confident team player, who's committed to maintaining the highest standards of customer care and ethical conduct as they identify and maximise new and existing business opportunities. If you believe, you have the passion and enthusiasm to succeed in this role, please contact Kathy at the Oxford Branch. We look forward to hearing from you. If you do not hear back within five working days, unfortunately you have not been successful with your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Cobalt is currently working with a household-name managing agent as they look to grow their FM team in the SOuth West of England. The company is determined to revolutionize property management by departing from the conventional, stagnant approach and instead offering a transformative service focused on their customers. With a commitment to Environmental, Social, and Governance (ESG) principles, our client is in search of a Building Manager for a brand new property that highlights the advancements in commercial real estate. Key responsibilities will include but are not limited to: Assessing the current FM services in the building and identifying areas for improvement. Managing multiple capital expenditure (CAPEX) projects and refurbishments. Establishing and overseeing the service charge budget. Collaborating with the UK Head of FM to select and manage hard and soft service FM partners, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs. Supervising on-site teams responsible for reception, security, and cleaning; Ensuring full compliance with UK health and safety regulations and proactively managing risks. Championing sustainability and environmental initiatives whenever feasible. Managing on-site placemaking initiatives and coordinating pop-up events as needed; Developing strong relationships with key tenant representatives. Our client seeks a passionate and visionary Building Manager who is excited about bringing their vision for 21st-century building management to fruition. Previous experience in managing entire buildings or portfolios is essential, along with a minimum IOSH qualification. Experience with service charge budgets is highly desirable, and you should be able to demonstrate a history of delivering exceptional FM customer service. If you are interested, please submit your CV promptly as this role may fill before the advertised closing date.
Apr 30, 2024
Full time
Cobalt is currently working with a household-name managing agent as they look to grow their FM team in the SOuth West of England. The company is determined to revolutionize property management by departing from the conventional, stagnant approach and instead offering a transformative service focused on their customers. With a commitment to Environmental, Social, and Governance (ESG) principles, our client is in search of a Building Manager for a brand new property that highlights the advancements in commercial real estate. Key responsibilities will include but are not limited to: Assessing the current FM services in the building and identifying areas for improvement. Managing multiple capital expenditure (CAPEX) projects and refurbishments. Establishing and overseeing the service charge budget. Collaborating with the UK Head of FM to select and manage hard and soft service FM partners, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs. Supervising on-site teams responsible for reception, security, and cleaning; Ensuring full compliance with UK health and safety regulations and proactively managing risks. Championing sustainability and environmental initiatives whenever feasible. Managing on-site placemaking initiatives and coordinating pop-up events as needed; Developing strong relationships with key tenant representatives. Our client seeks a passionate and visionary Building Manager who is excited about bringing their vision for 21st-century building management to fruition. Previous experience in managing entire buildings or portfolios is essential, along with a minimum IOSH qualification. Experience with service charge budgets is highly desirable, and you should be able to demonstrate a history of delivering exceptional FM customer service. If you are interested, please submit your CV promptly as this role may fill before the advertised closing date.
Job Description We're looking for a highly motivated Assistant Lettings Manager to complement our fantastic residential Lettings team in Cardiff . This is a great opportunity for an established Estate Agent looking for progression. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Assistant Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission OTE: £34,000 Key responsibilities of a Assistant Lettings Manager Assisting the running of a profitable and well organised office by providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Assistant Lettings Manager Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more!EACW03834
Apr 30, 2024
Full time
Job Description We're looking for a highly motivated Assistant Lettings Manager to complement our fantastic residential Lettings team in Cardiff . This is a great opportunity for an established Estate Agent looking for progression. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Assistant Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission OTE: £34,000 Key responsibilities of a Assistant Lettings Manager Assisting the running of a profitable and well organised office by providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Assistant Lettings Manager Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence With branches covering right across the region from Peterborough in the east to Cardiff in the west, Taylors helps people move every day. The size of our connected network branches give your property the widest audience of potential buyers or tenants, aiming to find the perfect person for your property in the shortest time possible. Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more!EACW03834
Worth Recruiting Property Industry Recruitment BLOCK MANAGER Location: Edgware, HA8 Salary: £40k Position: Permanent Full Time A highly respected professional Property Company with offices in the Edgware (HA8) area are seeking an experienced Block Manager. This is a pivotal role with the responsibility to manage an established property portfolio so previous experience in Block Management is essential and in particular the management of Section 20 Notices, management accounts and AGM s You must be passionate, hardworking and have a sound knowledge of how residential and commercial leases function. You must have impeccable customer service and communication skills as you will be liaising with clients, leaseholder s, and contractors on a regular basis. Your duties will include but not limited to; arranging repairs, preparing budgets, and general office administration and as meeting customers and attending AGM s is a part of the role, good interpersonal skills and an ability to build rapport are essential. Skills: The skills required for this experienced Block Manager role will include: Significant previous experience in Block Property Management Administration of Section 20 Notices ARLA, IRPM or RICS qualification preferable High level of customer service skills The ability to remain calm and considered Superb organisational skills Be able to prioritise workload A confident team player Positive, professional and customer focused with an ability to build relationships Willing to keep up to date with training and relevant legislation Have a full UK driving licence and car owner The Company: Our client is a successful independent estate and lettings agents in the Edgware area. They have a well-known, successful brand and are regarded as an excellent firm to work for. Benefits: With this Block Manager role include: 5 day working week Highly competitive salary Well known professional local brand Excellent career opportunities Contact Us: If you are interested in this role as a Block Manager please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38062 Block Manager
Apr 30, 2024
Full time
Worth Recruiting Property Industry Recruitment BLOCK MANAGER Location: Edgware, HA8 Salary: £40k Position: Permanent Full Time A highly respected professional Property Company with offices in the Edgware (HA8) area are seeking an experienced Block Manager. This is a pivotal role with the responsibility to manage an established property portfolio so previous experience in Block Management is essential and in particular the management of Section 20 Notices, management accounts and AGM s You must be passionate, hardworking and have a sound knowledge of how residential and commercial leases function. You must have impeccable customer service and communication skills as you will be liaising with clients, leaseholder s, and contractors on a regular basis. Your duties will include but not limited to; arranging repairs, preparing budgets, and general office administration and as meeting customers and attending AGM s is a part of the role, good interpersonal skills and an ability to build rapport are essential. Skills: The skills required for this experienced Block Manager role will include: Significant previous experience in Block Property Management Administration of Section 20 Notices ARLA, IRPM or RICS qualification preferable High level of customer service skills The ability to remain calm and considered Superb organisational skills Be able to prioritise workload A confident team player Positive, professional and customer focused with an ability to build relationships Willing to keep up to date with training and relevant legislation Have a full UK driving licence and car owner The Company: Our client is a successful independent estate and lettings agents in the Edgware area. They have a well-known, successful brand and are regarded as an excellent firm to work for. Benefits: With this Block Manager role include: 5 day working week Highly competitive salary Well known professional local brand Excellent career opportunities Contact Us: If you are interested in this role as a Block Manager please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38062 Block Manager
Worth Recruiting Property Industry Recruitment PROPERTY MANAGER Residential Sales Agency Location: Portslade, BN41 Salary: £30k Position: Permanent Full Time Urgently required a competent, capable and experienced Property Manager capable of undertaking all aspects of the Property Management role but with a principle focus on organising and dealing with maintenance issues and repairs as well as dealing with emergencies in an effective and efficient manner. You will need to be accurate and dependable, careful and thorough, responsible and confident, and previous experience in this sector is vital so that you can hit the ground running. The role is based in Brighton so a candidate who lives in the general area would be preferred. Skills: The skills required for this Property Manager role will include: Previous experience in Residential Property Management Particular experience in organising maintenance, repairs and dealing with tenant property emergencies. A thorough understanding of the rental process Ability to build strong business relationships Full UK Driving License essential Thoroughly professional Highly organised Flexible, positive and professional Excellent written and spoken English The Company Our client is an Independent Sales and Lettings agency, with an excellent reputation and local offices in the Brighton area who specialise in residential sales and lettings. Benefits: With this Property Manager role include: 5 day working week Competitive basic salary Working for a reputable company Contact Us: If you are interested in this role as a Property Manager please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR 38063 Property Manager
Apr 30, 2024
Full time
Worth Recruiting Property Industry Recruitment PROPERTY MANAGER Residential Sales Agency Location: Portslade, BN41 Salary: £30k Position: Permanent Full Time Urgently required a competent, capable and experienced Property Manager capable of undertaking all aspects of the Property Management role but with a principle focus on organising and dealing with maintenance issues and repairs as well as dealing with emergencies in an effective and efficient manner. You will need to be accurate and dependable, careful and thorough, responsible and confident, and previous experience in this sector is vital so that you can hit the ground running. The role is based in Brighton so a candidate who lives in the general area would be preferred. Skills: The skills required for this Property Manager role will include: Previous experience in Residential Property Management Particular experience in organising maintenance, repairs and dealing with tenant property emergencies. A thorough understanding of the rental process Ability to build strong business relationships Full UK Driving License essential Thoroughly professional Highly organised Flexible, positive and professional Excellent written and spoken English The Company Our client is an Independent Sales and Lettings agency, with an excellent reputation and local offices in the Brighton area who specialise in residential sales and lettings. Benefits: With this Property Manager role include: 5 day working week Competitive basic salary Working for a reputable company Contact Us: If you are interested in this role as a Property Manager please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR 38063 Property Manager
Block Manager West London We re currently recruiting for a popular property management company in West London where you ll be handling a smaller portfolio than you might find at other block management companies. The portfolio will be mostly in the immediate surrounding area e.g. Hammersmith, West London, Maida Vale and close by and cover a broad style of properties including some small/medium purpose built, some beautiful Victorian conversions and a few larger residential buildings. Responsibilities include: Looking after a portfolio of residential blocks Maintenance of the communal areas Liaising with contractors regarding maintenance and major works Site visits to ensure buildings are in good order Maintaining health and safety regulations and legislation Knowledge of service charge budgets and managing expenditure Ability to work closely with clients and deliver what you say you will Skills required: Minimum of 2-3 years residential block property management experience Strong organisational, communication skills and attention to detail Ability to handle challenges with a proactive and solution-orientated approach Good experience of section 20 process and major works IRPM preferred but not essential - company supports accreditation Understanding of health and safety and fire regulation compliance We are looking for someone with at least 2-3 years experience of running their own block management portfolio. You ll responsible for the smooth running of a portfolio of residential buildings including maintenance, repairs and service contracts, fostering strong relationships with leaseholders and residents, addressing their needs promptly and professionally and have experience working with budgets and overseeing expenditure to ensure cost-effectiveness and adherence to financial goals.
Apr 30, 2024
Full time
Block Manager West London We re currently recruiting for a popular property management company in West London where you ll be handling a smaller portfolio than you might find at other block management companies. The portfolio will be mostly in the immediate surrounding area e.g. Hammersmith, West London, Maida Vale and close by and cover a broad style of properties including some small/medium purpose built, some beautiful Victorian conversions and a few larger residential buildings. Responsibilities include: Looking after a portfolio of residential blocks Maintenance of the communal areas Liaising with contractors regarding maintenance and major works Site visits to ensure buildings are in good order Maintaining health and safety regulations and legislation Knowledge of service charge budgets and managing expenditure Ability to work closely with clients and deliver what you say you will Skills required: Minimum of 2-3 years residential block property management experience Strong organisational, communication skills and attention to detail Ability to handle challenges with a proactive and solution-orientated approach Good experience of section 20 process and major works IRPM preferred but not essential - company supports accreditation Understanding of health and safety and fire regulation compliance We are looking for someone with at least 2-3 years experience of running their own block management portfolio. You ll responsible for the smooth running of a portfolio of residential buildings including maintenance, repairs and service contracts, fostering strong relationships with leaseholders and residents, addressing their needs promptly and professionally and have experience working with budgets and overseeing expenditure to ensure cost-effectiveness and adherence to financial goals.
Are you a customer service-oriented individual with a passion for a career in property management? We are looking for a dedicated Maintenance Manager (Factoring) to join a well established and growing property firm in Aberdeen. In this role, you will play a crucial part in liaising with tenants, coordinating maintenance activities, and ensuring service level agreements are met. Aberdeen Monday to Friday, 9 am to 5 pm Permanent position, competitive salary and car allowance Key Responsibilities: - Act as a primary point of contact for tenants within factoring blocks, through phone email and face to face meetings - Coordinate maintenance activities and ensure timely resolution of issues - Uphold high service level agreements and prioritise customer satisfaction - Utilise systems knowledge to effectively manage customer inquiries and requests - Draw on previous administration experiences to streamline processes and tasks - Handle customer complaints with professionalism and empathy Requirements: - Strong customer service focus with a passion for meeting and exceeding expectations - Property experience - Essential experience in customer service and complaint handling - Excellent communication skills and ability to engage with tenants effectively - Detail-oriented approach to coordinating maintenance activities and resolving issues Please note: due to the nature of the role, needing to visit customer sites a driving license is essential for this role. If you are a proactive and customer-centric individual with a background in customer service, we invite you to apply for this rewarding opportunity. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 30, 2024
Full time
Are you a customer service-oriented individual with a passion for a career in property management? We are looking for a dedicated Maintenance Manager (Factoring) to join a well established and growing property firm in Aberdeen. In this role, you will play a crucial part in liaising with tenants, coordinating maintenance activities, and ensuring service level agreements are met. Aberdeen Monday to Friday, 9 am to 5 pm Permanent position, competitive salary and car allowance Key Responsibilities: - Act as a primary point of contact for tenants within factoring blocks, through phone email and face to face meetings - Coordinate maintenance activities and ensure timely resolution of issues - Uphold high service level agreements and prioritise customer satisfaction - Utilise systems knowledge to effectively manage customer inquiries and requests - Draw on previous administration experiences to streamline processes and tasks - Handle customer complaints with professionalism and empathy Requirements: - Strong customer service focus with a passion for meeting and exceeding expectations - Property experience - Essential experience in customer service and complaint handling - Excellent communication skills and ability to engage with tenants effectively - Detail-oriented approach to coordinating maintenance activities and resolving issues Please note: due to the nature of the role, needing to visit customer sites a driving license is essential for this role. If you are a proactive and customer-centric individual with a background in customer service, we invite you to apply for this rewarding opportunity. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.