Berry Recruitment are looking for an experienced District Estates Maintenance Manager to join a local authority based at the Nursling site. This is a permanent position working Monday to Friday 37 hours a week with some hybrid working available. Salary is between 49,498 and 55,648 depending on experience. The main purpose of this role is to oversee the development, procurement and delivery of a range of planned maintenance schemes and works whilst co-ordinating significant budgets. Main Duties: Responsible for a team of 4 managers and 45 trade staff Turning around approximately 2,000 empty homes annually Overseeing projects such as voids, repairs, refurbishments of buy back properties, fire and flood damage Provide regular monthly reports on variance to budgets and profit forecasts with recommendations for improvement Management of relevant Health and Safety Policies Requirements/experience: Significant experience within an operational property maintenance service Strong relevant experience in overseeing procurement and management of multiple construction works (desirably within a housing refurbishment or social housing environment) Experience of directly managing commercial and operational teams Resource and budget management experience Working knowledge and experience of CDM and Health and Safety policies are essential for this role Relevant construction qualification such as HND/HNC/CIOB Company Benefits: Hybrid working options available 28 days holiday per year (not including bank holidays) Holiday increases to 31 days after completed 5 years continuous service Career progression Money off at selected restaurants, shops and salons Employee support services Please apply now or contact Rachael at the Southampton office for more details! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 26, 2024
Full time
Berry Recruitment are looking for an experienced District Estates Maintenance Manager to join a local authority based at the Nursling site. This is a permanent position working Monday to Friday 37 hours a week with some hybrid working available. Salary is between 49,498 and 55,648 depending on experience. The main purpose of this role is to oversee the development, procurement and delivery of a range of planned maintenance schemes and works whilst co-ordinating significant budgets. Main Duties: Responsible for a team of 4 managers and 45 trade staff Turning around approximately 2,000 empty homes annually Overseeing projects such as voids, repairs, refurbishments of buy back properties, fire and flood damage Provide regular monthly reports on variance to budgets and profit forecasts with recommendations for improvement Management of relevant Health and Safety Policies Requirements/experience: Significant experience within an operational property maintenance service Strong relevant experience in overseeing procurement and management of multiple construction works (desirably within a housing refurbishment or social housing environment) Experience of directly managing commercial and operational teams Resource and budget management experience Working knowledge and experience of CDM and Health and Safety policies are essential for this role Relevant construction qualification such as HND/HNC/CIOB Company Benefits: Hybrid working options available 28 days holiday per year (not including bank holidays) Holiday increases to 31 days after completed 5 years continuous service Career progression Money off at selected restaurants, shops and salons Employee support services Please apply now or contact Rachael at the Southampton office for more details! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Senior Repairs Officer / Team Leader - SE London - Property and Housing Scheduling Team Leader Managing Operatives Large Housing Organisation Organising Wip Review materials/ sign off Rec forms Wip inspections Force entries Dealing with cooperate complaints Ensure that all appointments and delivery targets are achieved by effective planning of the repairs and voids Coach and motive the team to create a productive working environment and achieve all key performance indicators Liaison and co-ordination with the Planning and Performance Manager, Head of Service, Property Services and Neighbourhoods in relation to an effective repairs and void service Provide planning support to the team during short staffing levels / increase in demand to ensure targets and workload continues to be met and achieved Review contractors and verify the on boarding of contractors is delivered smoothly to ensure enough cover is provided in areas of specialism Review management reports, gather, analyse, and validate data, presenting findings to the Planning and Performance team Full Time Office Based On-going contract - Temp
Apr 26, 2024
Contract
Senior Repairs Officer / Team Leader - SE London - Property and Housing Scheduling Team Leader Managing Operatives Large Housing Organisation Organising Wip Review materials/ sign off Rec forms Wip inspections Force entries Dealing with cooperate complaints Ensure that all appointments and delivery targets are achieved by effective planning of the repairs and voids Coach and motive the team to create a productive working environment and achieve all key performance indicators Liaison and co-ordination with the Planning and Performance Manager, Head of Service, Property Services and Neighbourhoods in relation to an effective repairs and void service Provide planning support to the team during short staffing levels / increase in demand to ensure targets and workload continues to be met and achieved Review contractors and verify the on boarding of contractors is delivered smoothly to ensure enough cover is provided in areas of specialism Review management reports, gather, analyse, and validate data, presenting findings to the Planning and Performance team Full Time Office Based On-going contract - Temp
Housing Repairs Supervisor Mainly Office Based in Birmingham 43,000 - 45,000 + vehicle & benefits package Your new company- Housing Repairs Supervisor A fantastic facilities management & property services provider, covering a range of property services to both private and public housing. This position is mobile supervising the repairs team, you will be office & field based on a full time, permanent basis Your new role- Housing Repairs Supervisor Managing a team of repairs engineers across Birmingham Fill out required paperwork, attend team meetings, and other supervisory duties. Working Mon-Fri, on a full time, permanent basis. (80% of the time in the office and the other 20% field based/ mobile supervising the engineers) What you'll need to succeed as a Housing Repairs Supervisor Managed/ Supervised a team of property maintenance engineers previously (Plumbers, carpenters, painters, roofers, etc) Previous social housing experience is essential Full UK driving license- commutable distance of Birmingham What you'll get in return- Housing Repairs Supervisor Career progression opportunities into management A unique and varied working environment offering long term job security Vehicle, fuel card & benefits Good Holiday 24 days + BH Great Pension Company wide benefits What you need to do now If you're interested in this opportunity, please apply through this advert or for further information and a confidential discussion get in touch with Amarah Ranger on (phone number removed) M&E Supervisor/ Technical Supervisor / Mechanical Supervisor/ Electrical Supervisor/ Maintenance Supervisor/ Repairs Supervisor/ Fabric Supervisor/ Property Supervisor / Social Housing Supervisor / Voids Supervisor / Voids Manager
Apr 26, 2024
Full time
Housing Repairs Supervisor Mainly Office Based in Birmingham 43,000 - 45,000 + vehicle & benefits package Your new company- Housing Repairs Supervisor A fantastic facilities management & property services provider, covering a range of property services to both private and public housing. This position is mobile supervising the repairs team, you will be office & field based on a full time, permanent basis Your new role- Housing Repairs Supervisor Managing a team of repairs engineers across Birmingham Fill out required paperwork, attend team meetings, and other supervisory duties. Working Mon-Fri, on a full time, permanent basis. (80% of the time in the office and the other 20% field based/ mobile supervising the engineers) What you'll need to succeed as a Housing Repairs Supervisor Managed/ Supervised a team of property maintenance engineers previously (Plumbers, carpenters, painters, roofers, etc) Previous social housing experience is essential Full UK driving license- commutable distance of Birmingham What you'll get in return- Housing Repairs Supervisor Career progression opportunities into management A unique and varied working environment offering long term job security Vehicle, fuel card & benefits Good Holiday 24 days + BH Great Pension Company wide benefits What you need to do now If you're interested in this opportunity, please apply through this advert or for further information and a confidential discussion get in touch with Amarah Ranger on (phone number removed) M&E Supervisor/ Technical Supervisor / Mechanical Supervisor/ Electrical Supervisor/ Maintenance Supervisor/ Repairs Supervisor/ Fabric Supervisor/ Property Supervisor / Social Housing Supervisor / Voids Supervisor / Voids Manager
Job Advertisement: Service Lead Location: South Central - Ideally located between Reading and Hampshire - travel required within Berkshire, Buckinghamshire, and Hampshire Nearest Nacro Office: Devonshire Sq, London, EC2M 4SQ DBS Level: Enhanced Adult Service Users: Vulnerable Adults supporting with homelessness Working Hours: 35 hours per week Car Driver Needed: Yes Own Vehicle Needed: Yes Valid Business Insurance: Yes Main Duties: As a Service Lead, you will manage and lead a team of Support Workers to deliver high-quality supported housing services to vulnerable adults in the criminal justice system. Your main responsibilities will include: Demonstrating extensive knowledge of support planning and safeguarding, with experience working with vulnerable adults with complex needs. Prioritizing tasks effectively to ensure team support, service user needs, and contractual KPIs are met. Helping with benefits and tenancy agreements to make sure they keep and looking forward to future accommodation. Leading and delivering services in compliance with regulatory frameworks, meeting service quality standards, and ensuring staff adherence to operational and policy standards. Ensuring all service user support and safety plans are in place, up-to-date, and reflective of individual needs. Understanding and meeting agreed financial standards on voids, arrears, and re-lets. Acting as a lead operational partner, liaising with other agencies, partners, and commissioners as required. Collaborating with internal support services such as Quality, Policy, Safeguarding, Finance, IT, and HR to ensure the best service provision. Promoting service user involvement in service design and delivery, managing the rota and on-call arrangements, and ensuring appropriate support is in place. Reporting Line: Regional Manager Lone Working: Yes Working from Home: Yes, with an expectation of travel within the South-Central region, including work from home between property and office visits. Number of Properties: 65 Bedspaces Essential Criteria: Full UK Driving Licence required. Valid Business insurance required for claiming expenses from Nacro. Enhanced DBS clearance. Required to work 9:00 AM - 5:00 PM, with occasional cover for evening Bail Inductions if there are staff shortages. Required to be part of a National On-Call Rota. This role offers a rewarding opportunity to lead a dedicated team in delivering crucial support services to vulnerable adults within the criminal justice system.
Apr 26, 2024
Seasonal
Job Advertisement: Service Lead Location: South Central - Ideally located between Reading and Hampshire - travel required within Berkshire, Buckinghamshire, and Hampshire Nearest Nacro Office: Devonshire Sq, London, EC2M 4SQ DBS Level: Enhanced Adult Service Users: Vulnerable Adults supporting with homelessness Working Hours: 35 hours per week Car Driver Needed: Yes Own Vehicle Needed: Yes Valid Business Insurance: Yes Main Duties: As a Service Lead, you will manage and lead a team of Support Workers to deliver high-quality supported housing services to vulnerable adults in the criminal justice system. Your main responsibilities will include: Demonstrating extensive knowledge of support planning and safeguarding, with experience working with vulnerable adults with complex needs. Prioritizing tasks effectively to ensure team support, service user needs, and contractual KPIs are met. Helping with benefits and tenancy agreements to make sure they keep and looking forward to future accommodation. Leading and delivering services in compliance with regulatory frameworks, meeting service quality standards, and ensuring staff adherence to operational and policy standards. Ensuring all service user support and safety plans are in place, up-to-date, and reflective of individual needs. Understanding and meeting agreed financial standards on voids, arrears, and re-lets. Acting as a lead operational partner, liaising with other agencies, partners, and commissioners as required. Collaborating with internal support services such as Quality, Policy, Safeguarding, Finance, IT, and HR to ensure the best service provision. Promoting service user involvement in service design and delivery, managing the rota and on-call arrangements, and ensuring appropriate support is in place. Reporting Line: Regional Manager Lone Working: Yes Working from Home: Yes, with an expectation of travel within the South-Central region, including work from home between property and office visits. Number of Properties: 65 Bedspaces Essential Criteria: Full UK Driving Licence required. Valid Business insurance required for claiming expenses from Nacro. Enhanced DBS clearance. Required to work 9:00 AM - 5:00 PM, with occasional cover for evening Bail Inductions if there are staff shortages. Required to be part of a National On-Call Rota. This role offers a rewarding opportunity to lead a dedicated team in delivering crucial support services to vulnerable adults within the criminal justice system.
Mandarin Speaking Property Manager Are you an experienced Property Manager who is fluent in Mandarin? Or, are you looking to take your first steps into a career in property? Our clients are looking for an enthusiastic and hardworking individual to join their growing team, based out of their Central London office. They are a fast-growing agency and their teams in their China and Hong Kong offices meet clients in their countries of residence in person and win new business for the London office to manage. Previous estate agency experience is not essential for this role as full training will be given, but the ideal candidate will have some previous experience within an office environment and be able to demonstrate exceptional customer service skills. A professional approach, excellent communication skills, and an ability to work on your own initiative will be essential. Mandarin Speaking Property Manager - Duties: Overseeing planned and reactive maintenance Refurbishment projects Liaising with agents for re-letting, optimising rents and property values, monitoring voids/arrears etc Working with Renewals and Lettings team to minimise rent loss Working with budgets to ensure management of funds and maximising returns Working with property management assistants to ensure implementation of administrative procedures Working with credit control department to manage arrears Mandarin Speaking Property Manager - Skills Required: Fluent in Mandarin Experienced Property Manager preferred Knowledge and understanding of Housing/Rent Acts Legislation Excellent telephone manner and communication skills Health and Safety Legislation understanding Ability to work to tight deadlines Good time management and organisational skills Mandarin Speaking Property Manager - Remuneration: 25,000 - 28,000 Basic Salary commensurate with experience Plus up to 3,000 in commission potential Monday to Friday only Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. Our additional areas of expertise include Property Management and CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors. Visit Kings Permanent Recruitment website for online Estate Agency vacancies.
Apr 26, 2024
Full time
Mandarin Speaking Property Manager Are you an experienced Property Manager who is fluent in Mandarin? Or, are you looking to take your first steps into a career in property? Our clients are looking for an enthusiastic and hardworking individual to join their growing team, based out of their Central London office. They are a fast-growing agency and their teams in their China and Hong Kong offices meet clients in their countries of residence in person and win new business for the London office to manage. Previous estate agency experience is not essential for this role as full training will be given, but the ideal candidate will have some previous experience within an office environment and be able to demonstrate exceptional customer service skills. A professional approach, excellent communication skills, and an ability to work on your own initiative will be essential. Mandarin Speaking Property Manager - Duties: Overseeing planned and reactive maintenance Refurbishment projects Liaising with agents for re-letting, optimising rents and property values, monitoring voids/arrears etc Working with Renewals and Lettings team to minimise rent loss Working with budgets to ensure management of funds and maximising returns Working with property management assistants to ensure implementation of administrative procedures Working with credit control department to manage arrears Mandarin Speaking Property Manager - Skills Required: Fluent in Mandarin Experienced Property Manager preferred Knowledge and understanding of Housing/Rent Acts Legislation Excellent telephone manner and communication skills Health and Safety Legislation understanding Ability to work to tight deadlines Good time management and organisational skills Mandarin Speaking Property Manager - Remuneration: 25,000 - 28,000 Basic Salary commensurate with experience Plus up to 3,000 in commission potential Monday to Friday only Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. Our additional areas of expertise include Property Management and CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors. Visit Kings Permanent Recruitment website for online Estate Agency vacancies.
Scheme Manager An exceptional opportunity has arisen to join one of North West s leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work, We see our people being key to our success, and are Silver Award members of Investors in People . As a Scheme Manager you will deliver a first-class intensive housing management service, in an independent living scheme for people aged over 55, based within a local setting, operating within a performance management framework. Location: Liverpool waterfront Salary: £17,137 Per annum Scheme Manager Main Duties: To actively support and deliver against the Association s corporate objectives; To be aware of and assist the Association in delivering value for money services. Provide person centred intensive housing management services to customers living in our older persons independent living schemes. Signpost customers and families to appropriate support and care agencies for advice on guidance should their needs no longer be met by housing related services. Provide high quality, generic advice on all neighbourhood management services and processes Support colleagues within the Income Team to ensure that we maximise income collection, providing advice and guidance on debt management and welfare benefits to customers when necessary. Work with colleagues within the Voids Team to ensure all properties are let to minimise rent loss. Effectively diagnose and log responsive repairs. Effectively manage the building and associated communal services. Effectively manage the communal environment in relation to health and safety. Provide cover across all schemes, when required, for daily calls and occasional visits to the housebound during office closedowns. Contribute to the operations team in a drive for continuous service improvement in Customer Services to ensure the Association is a top quartile performer in all KPIs; Contribute to effectively embedding a customer service culture; Effectively monitor risk within the scheme and escalate incidents to the appropriate lead officer in a timely manner. Develop and promote a culture of engagement and involvement within the scheme by working with customers and colleagues to help shape the Prima service offer. Scheme Manager Person Requirements: Experience in a customer facing role. Experience of working in an older person's independent living environment Experience of lone working Ability to identify the support needs of tenants; to act accordingly in signposting to other agencies, including contacting emergency services if required. Knowledge of the network of care services available through various agencies Knowledge of welfare benefits GCSE Grade C or equivalent qualification in maths and English Skills & Competencies for the role: Strong commitment to customer service excellence. Demonstrates drive and resilience Proactive approach to work. Self-starting and self-motivated. Performance Focused. Focus on getting things done Organised Analytical problem solving Focused drive Team focus Customer Focus Communication Organisational Awareness Scheme Manager Benefits- why work for us? Healthcare scheme Salary sacrifice scheme for qualifying staff Pension scheme 24 days annual leave plus bank holidays and 4 Concessionary Days over the Christmas period. 35-hour week Monday-Friday Fully flexible working arrangements hybrid working from the office and from home Free parking on site at Prima s two offices We strive to be an equal opportunities employer that values diversity and strives to achieve dignity at work. Whoever you are, you will be valued and respected . Prima Group is signed up to the Disability Confident Scheme and the Caring Business Charter. As such, we guarantee to interview all disabled applicants and those care experienced young people , who meet the minimum criteria for the vacancy. Please specify if you wish to considered under this scheme. If you wish to apply in a different format, I.e. a video, please visit our website to see how Work For Us Prima Group or (url removed)/work-for-us If you to be at the forefront of shaping Prima Group s ambitions, then we would love to hear from you. Please visit our website for more information about Prima Group.
Apr 26, 2024
Full time
Scheme Manager An exceptional opportunity has arisen to join one of North West s leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work, We see our people being key to our success, and are Silver Award members of Investors in People . As a Scheme Manager you will deliver a first-class intensive housing management service, in an independent living scheme for people aged over 55, based within a local setting, operating within a performance management framework. Location: Liverpool waterfront Salary: £17,137 Per annum Scheme Manager Main Duties: To actively support and deliver against the Association s corporate objectives; To be aware of and assist the Association in delivering value for money services. Provide person centred intensive housing management services to customers living in our older persons independent living schemes. Signpost customers and families to appropriate support and care agencies for advice on guidance should their needs no longer be met by housing related services. Provide high quality, generic advice on all neighbourhood management services and processes Support colleagues within the Income Team to ensure that we maximise income collection, providing advice and guidance on debt management and welfare benefits to customers when necessary. Work with colleagues within the Voids Team to ensure all properties are let to minimise rent loss. Effectively diagnose and log responsive repairs. Effectively manage the building and associated communal services. Effectively manage the communal environment in relation to health and safety. Provide cover across all schemes, when required, for daily calls and occasional visits to the housebound during office closedowns. Contribute to the operations team in a drive for continuous service improvement in Customer Services to ensure the Association is a top quartile performer in all KPIs; Contribute to effectively embedding a customer service culture; Effectively monitor risk within the scheme and escalate incidents to the appropriate lead officer in a timely manner. Develop and promote a culture of engagement and involvement within the scheme by working with customers and colleagues to help shape the Prima service offer. Scheme Manager Person Requirements: Experience in a customer facing role. Experience of working in an older person's independent living environment Experience of lone working Ability to identify the support needs of tenants; to act accordingly in signposting to other agencies, including contacting emergency services if required. Knowledge of the network of care services available through various agencies Knowledge of welfare benefits GCSE Grade C or equivalent qualification in maths and English Skills & Competencies for the role: Strong commitment to customer service excellence. Demonstrates drive and resilience Proactive approach to work. Self-starting and self-motivated. Performance Focused. Focus on getting things done Organised Analytical problem solving Focused drive Team focus Customer Focus Communication Organisational Awareness Scheme Manager Benefits- why work for us? Healthcare scheme Salary sacrifice scheme for qualifying staff Pension scheme 24 days annual leave plus bank holidays and 4 Concessionary Days over the Christmas period. 35-hour week Monday-Friday Fully flexible working arrangements hybrid working from the office and from home Free parking on site at Prima s two offices We strive to be an equal opportunities employer that values diversity and strives to achieve dignity at work. Whoever you are, you will be valued and respected . Prima Group is signed up to the Disability Confident Scheme and the Caring Business Charter. As such, we guarantee to interview all disabled applicants and those care experienced young people , who meet the minimum criteria for the vacancy. Please specify if you wish to considered under this scheme. If you wish to apply in a different format, I.e. a video, please visit our website to see how Work For Us Prima Group or (url removed)/work-for-us If you to be at the forefront of shaping Prima Group s ambitions, then we would love to hear from you. Please visit our website for more information about Prima Group.
Temporary Accommodation Procurement Manager Salary: £28.29 Per Hour. Full Time (36 hours per week) Role Purpose To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. To have overall responsibility for the management of all forms of temporary accommodation including repairs, voids, landlord liaison, lettings, tenancy management and related areas; ensuring health and safety standards are met in all properties and that officers are trained in all aspects of health and safety, in line with all current legislation and health and safety laws and regulations. To develop and sustain effective relationships with stakeholders and property providers to ensure demand facilitates supply, by taking responsibility for budgets and related accounts, by being ruthlessly financially efficient in assisting to lead a property procurement and temporary accommodation service, by addressing the demand for accommodation, providing managerial reports, statistical data and updates as required. To deputise for the Property & Place Manager & other Managers in Housing Solutions service area. Role Duties: To be responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council s grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. To oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council s vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. To deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT s, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. To be responsible for managing and responding to Members enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. To maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed) To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed)
Apr 24, 2024
Contract
Temporary Accommodation Procurement Manager Salary: £28.29 Per Hour. Full Time (36 hours per week) Role Purpose To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. To have overall responsibility for the management of all forms of temporary accommodation including repairs, voids, landlord liaison, lettings, tenancy management and related areas; ensuring health and safety standards are met in all properties and that officers are trained in all aspects of health and safety, in line with all current legislation and health and safety laws and regulations. To develop and sustain effective relationships with stakeholders and property providers to ensure demand facilitates supply, by taking responsibility for budgets and related accounts, by being ruthlessly financially efficient in assisting to lead a property procurement and temporary accommodation service, by addressing the demand for accommodation, providing managerial reports, statistical data and updates as required. To deputise for the Property & Place Manager & other Managers in Housing Solutions service area. Role Duties: To be responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council s grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. To oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council s vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. To deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT s, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. To be responsible for managing and responding to Members enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. To maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed) To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed)
Paradigm Housing Group
Chesham Bois, Buckinghamshire
Building Surveyor High Wycombe, Chesham + Travel to our properties (more details in advert) £48,664 + Excellent Benefits Permanent, Full Time We are searching to find a truly exceptional individual to work in our Surveying Services Team which is an integral part the Property Services Directorate. Reporting to the Surveying Services Manager you will carry out surveying activities within the Paradigm Property Services Team. Work includes, but is not limited to, Estate Improvements Surveys, Damp and Mould surveys, Fire Risk Assessments, Structural Repairs, Major Voids, Investment Works Pre and Post Inspections along with Litigation Inspections including Disrepair, HHSRS, Fitness for Human Habitation assessments etc. You will need to be organised, disciplined and flexible; around 60% of your time will be spent on-site the remainder of the time is office/home-based. The work is interesting and varied. Your line manager is an experienced Chartered Surveyor. You will work alongside other experienced and competent Surveyors and with Inspectors who will look to you for help and advice. You will need to work collaboratively and to a high standard. A part of your role will be to assist in the development of Property Inspectors or junior Surveyors who themselves want to be Building Surveyors. Your main responsibilities will include: Providing property related expert advice and support Carrying out a wide range of surveys and inspections, including damp and mould, structural defects, insurance scopes, major voids, disrepair or litigation surveys, HHSRS or FHH assessments. Project management of investment works Procurement and contract administration of project works using standard forms of contract. Supporting the Development department with post-inspections and handovers. Monitoring and managing associated operations budgets Promoting continuous departmental development. To assist the Surveying Services Manager allocating building surveys across the team. To assist the Surveying Services Manager in relation to options appraisals/ regeneration opportunities. To be successful in this role you should have: Professional Qualification (CIOB, RIBA, RICS) or equivalent surveying experience. A qualification in Building Surveying or Building Construction or Building Engineering (diploma, HNC, degree) with a minimum of five years post-qualification experience. Experience carrying out a range of building surveys Experience managing contractors especially in relation to repairs. Experience working to KPIs and targets Experience managing project budgets and contract administration. Experience of effectively diagnosing defects especially in residential properties A methodical approach with strong problem-solving skills. Excellent written and numerical skills Excellent IT skills especially in Word, Excel, and Outlook Experience with proprietary asset management software or CAD is desirable. Excellent customer service standards Excellent communication skills over the phone, by email or the written word. A driving licence and vehicle, insured for business use, is required. Our profits go into building more homes for people who need them and not in to paying dividends to shareholders. Does this appeal to you? Would you like to work for a great team, where you can add value and have a personal impact on the future success of our business? You could be a few clicks away from a rewarding career with us. Work pattern: Mon-Fri 37 hrs per week: 9-5.30 pm (Monday-Thursday), 9-5 pm (Friday) Mileage is paid at the standard business mileage rate. Areas we operate in Currently, our areas of operation cover: Buckinghamshire, Berkshire, Oxfordshire, Cambridgeshire, Bedfordshire, Hertfordshire and some London boroughs. Further information: Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. Closing date: 29th April 2024
Apr 24, 2024
Full time
Building Surveyor High Wycombe, Chesham + Travel to our properties (more details in advert) £48,664 + Excellent Benefits Permanent, Full Time We are searching to find a truly exceptional individual to work in our Surveying Services Team which is an integral part the Property Services Directorate. Reporting to the Surveying Services Manager you will carry out surveying activities within the Paradigm Property Services Team. Work includes, but is not limited to, Estate Improvements Surveys, Damp and Mould surveys, Fire Risk Assessments, Structural Repairs, Major Voids, Investment Works Pre and Post Inspections along with Litigation Inspections including Disrepair, HHSRS, Fitness for Human Habitation assessments etc. You will need to be organised, disciplined and flexible; around 60% of your time will be spent on-site the remainder of the time is office/home-based. The work is interesting and varied. Your line manager is an experienced Chartered Surveyor. You will work alongside other experienced and competent Surveyors and with Inspectors who will look to you for help and advice. You will need to work collaboratively and to a high standard. A part of your role will be to assist in the development of Property Inspectors or junior Surveyors who themselves want to be Building Surveyors. Your main responsibilities will include: Providing property related expert advice and support Carrying out a wide range of surveys and inspections, including damp and mould, structural defects, insurance scopes, major voids, disrepair or litigation surveys, HHSRS or FHH assessments. Project management of investment works Procurement and contract administration of project works using standard forms of contract. Supporting the Development department with post-inspections and handovers. Monitoring and managing associated operations budgets Promoting continuous departmental development. To assist the Surveying Services Manager allocating building surveys across the team. To assist the Surveying Services Manager in relation to options appraisals/ regeneration opportunities. To be successful in this role you should have: Professional Qualification (CIOB, RIBA, RICS) or equivalent surveying experience. A qualification in Building Surveying or Building Construction or Building Engineering (diploma, HNC, degree) with a minimum of five years post-qualification experience. Experience carrying out a range of building surveys Experience managing contractors especially in relation to repairs. Experience working to KPIs and targets Experience managing project budgets and contract administration. Experience of effectively diagnosing defects especially in residential properties A methodical approach with strong problem-solving skills. Excellent written and numerical skills Excellent IT skills especially in Word, Excel, and Outlook Experience with proprietary asset management software or CAD is desirable. Excellent customer service standards Excellent communication skills over the phone, by email or the written word. A driving licence and vehicle, insured for business use, is required. Our profits go into building more homes for people who need them and not in to paying dividends to shareholders. Does this appeal to you? Would you like to work for a great team, where you can add value and have a personal impact on the future success of our business? You could be a few clicks away from a rewarding career with us. Work pattern: Mon-Fri 37 hrs per week: 9-5.30 pm (Monday-Thursday), 9-5 pm (Friday) Mileage is paid at the standard business mileage rate. Areas we operate in Currently, our areas of operation cover: Buckinghamshire, Berkshire, Oxfordshire, Cambridgeshire, Bedfordshire, Hertfordshire and some London boroughs. Further information: Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. Closing date: 29th April 2024
Covering the Midlands As our Repairs and Capital Investment Delivery Manager, you will be the operational lead in the delivery of the organisations national customer facing responsive repairs, voids, building services, estate services, planned maintenance and service contracts. Managing and fostering long term strategic relationships with key partners, you will lead and manage a team of Senior Contract Surveyors and ensure an excellent customer service is delivered to all Stonewater customers. The ideal candidate will: Have proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Have proven experience of leading national multi-disciplined teams across a wide geographical area. Have highly developed communication skills with experience of presenting to a range of audiences. Be able to drive costs down whilst improving economic and social value. Have demonstrable experience of managing large national service budgets. Be comfortable working within a fast-paced role. Have exceptional problem-solving and decision-making skills. Have good IT skills, particularly in Microsoft Excel. Have knowledge of the housing industry, including knowledge of building components and diagnosis of building defects. Have knowledge of building law, regulation, building contracts, contract law and Health & Safety legislation and best practice. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Apr 24, 2024
Full time
Covering the Midlands As our Repairs and Capital Investment Delivery Manager, you will be the operational lead in the delivery of the organisations national customer facing responsive repairs, voids, building services, estate services, planned maintenance and service contracts. Managing and fostering long term strategic relationships with key partners, you will lead and manage a team of Senior Contract Surveyors and ensure an excellent customer service is delivered to all Stonewater customers. The ideal candidate will: Have proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Have proven experience of leading national multi-disciplined teams across a wide geographical area. Have highly developed communication skills with experience of presenting to a range of audiences. Be able to drive costs down whilst improving economic and social value. Have demonstrable experience of managing large national service budgets. Be comfortable working within a fast-paced role. Have exceptional problem-solving and decision-making skills. Have good IT skills, particularly in Microsoft Excel. Have knowledge of the housing industry, including knowledge of building components and diagnosis of building defects. Have knowledge of building law, regulation, building contracts, contract law and Health & Safety legislation and best practice. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Assistant Allocations Manager Bedford (Hybrid) Up to £40,700 per annum Permanent Full time (37 hours per week) Can you lead, manage, guide and support a team? Can you create a great rapport and build effective relationships? We re looking for an Assistant Allocations Manager to lead, manage and motivate a team of Allocation and Lettings Officers to maximise income through minimising rent loss resulting from vacant properties. You will support the Allocations and Lettings Manager with policy changes and continuous customer service and team improvements whilst a managing a high performing team. This role is a hybrid role working from our head office in Bedford for a minimum of 1 day per week and when your role requires you to do so. We have an emergency on-call rota, and the Assistant Allocations Manager will be required to be on call approximately every 8 weeks, therefore a driving licence, appropriate business insurance and your own vehicle are essential. What you will be doing: To lead, manage, guide and support a team of allocations and lettings officers. To work collaboratively with other departments, specifically the in-house voids team, housing team and development team, to identify and implement customer services improvements in relation to tenancy management processes/projects/new initiatives. To ensure bpha make the best use of our homes by promoting the reduction of under occupation moves via mutual exchange, management moves and local lettings plans. To ensure key data is managed accurately and assists the business in targeting services to the right customers. To support the Allocations and Lettings Manager with policy changes and continuous customer service and team improvements. To monitor, improve and produce monthly regular reports on team performance, KPI areas and allocation data in addition to void performance with the in-house voids team. To be responsible for decisions in response to customer complaints and appeals. To be responsible for making decisions for management moves in line with policy To work closely with the Senior Allocations and Lettings Officer to ensure Allocation Officers are fully trained and supported to carry out their role and to cover in the absence of the Senior Allocations and Lettings Officer To conduct individual monthly 1-1s, reviews and appraisals with the Allocations Officers to monitor performance. We d love to meet someone who is/has a: Ability to lead a team and empower others to achieve. Excellent people management skills Able to demonstrate excellent customer service skills Able to create rapport and build effective relationships quickly Ability to collaborate effectively with other teams and external agencies High level of emotional intelligence, with the ability to handle challenging customer situations sensitively and professionally Clear and effective communicator, able to convey complex information to customers and key stakeholders Ability to organise and prioritise own workload to meet the demands of a fast-paced environment where priorities can change quickly Highly organised and good attention to detail with a right first-time attitude Ability to follow procedures and maintain, clear, concise records Excellent problem solving and decision-making capabilities, able to work within agreed parameters and make operational decisions Ability to process data quickly and accurately Accurate record keeping and data entry with experience in providing business communications Ability to adapt, learn new skills quickly and respond positively to a changing environment Ability to monitor own performance Negotiation skills necessary to liaise effectively with key stakeholders Identify areas for process change to enhance customer experience Ability to provide clear and concise business correspondence including reports. Amongst what we offer you is: A competitive salary of up to £40,700 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete an enhanced DBS application. Closing date: 25 th April 2024 Interview date: 3 rd May 2024 We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Apr 24, 2024
Full time
Assistant Allocations Manager Bedford (Hybrid) Up to £40,700 per annum Permanent Full time (37 hours per week) Can you lead, manage, guide and support a team? Can you create a great rapport and build effective relationships? We re looking for an Assistant Allocations Manager to lead, manage and motivate a team of Allocation and Lettings Officers to maximise income through minimising rent loss resulting from vacant properties. You will support the Allocations and Lettings Manager with policy changes and continuous customer service and team improvements whilst a managing a high performing team. This role is a hybrid role working from our head office in Bedford for a minimum of 1 day per week and when your role requires you to do so. We have an emergency on-call rota, and the Assistant Allocations Manager will be required to be on call approximately every 8 weeks, therefore a driving licence, appropriate business insurance and your own vehicle are essential. What you will be doing: To lead, manage, guide and support a team of allocations and lettings officers. To work collaboratively with other departments, specifically the in-house voids team, housing team and development team, to identify and implement customer services improvements in relation to tenancy management processes/projects/new initiatives. To ensure bpha make the best use of our homes by promoting the reduction of under occupation moves via mutual exchange, management moves and local lettings plans. To ensure key data is managed accurately and assists the business in targeting services to the right customers. To support the Allocations and Lettings Manager with policy changes and continuous customer service and team improvements. To monitor, improve and produce monthly regular reports on team performance, KPI areas and allocation data in addition to void performance with the in-house voids team. To be responsible for decisions in response to customer complaints and appeals. To be responsible for making decisions for management moves in line with policy To work closely with the Senior Allocations and Lettings Officer to ensure Allocation Officers are fully trained and supported to carry out their role and to cover in the absence of the Senior Allocations and Lettings Officer To conduct individual monthly 1-1s, reviews and appraisals with the Allocations Officers to monitor performance. We d love to meet someone who is/has a: Ability to lead a team and empower others to achieve. Excellent people management skills Able to demonstrate excellent customer service skills Able to create rapport and build effective relationships quickly Ability to collaborate effectively with other teams and external agencies High level of emotional intelligence, with the ability to handle challenging customer situations sensitively and professionally Clear and effective communicator, able to convey complex information to customers and key stakeholders Ability to organise and prioritise own workload to meet the demands of a fast-paced environment where priorities can change quickly Highly organised and good attention to detail with a right first-time attitude Ability to follow procedures and maintain, clear, concise records Excellent problem solving and decision-making capabilities, able to work within agreed parameters and make operational decisions Ability to process data quickly and accurately Accurate record keeping and data entry with experience in providing business communications Ability to adapt, learn new skills quickly and respond positively to a changing environment Ability to monitor own performance Negotiation skills necessary to liaise effectively with key stakeholders Identify areas for process change to enhance customer experience Ability to provide clear and concise business correspondence including reports. Amongst what we offer you is: A competitive salary of up to £40,700 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete an enhanced DBS application. Closing date: 25 th April 2024 Interview date: 3 rd May 2024 We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Senior Property Administrator Meyer Scott Ref: VR/08918 Salary: 25,000 - 26,000 per annum Location: Swavesey, Cambs Type: Permanent Our client procures, develops, leases, and manages commercial properties in the UK. They own all their premises, many of which are in prime sites. This well-established business, based in well-appointed offices in the countryside, manages residential, student rooms and a wide variety of commercial and retail premises. As a Senior Administrator you would be managing a private portfolio of properties and tenancy requirements. Reporting to the Head of Commercial & Development. Key Objectives of job To maximise value of the portfolio by minimising voids and maximising rental income. To professionally manage the properties and tenant relationships. To ensure properties are kept in good condition, and that all Health & Safety and Compliance is in order. To ensure best service and advice is delivered within the department and in line with the companies' values and mission. To manage and maintain the Client relationship ensuring the required levels of service are met. To represent the company professionally Main Duties & Responsibilities To oversee key lease events (e.g. lease-ends) and progress the re-letting of vacant units. To oversee vacant unit marketing, including via external agents. To undertake regular property inspections and engage in person with tenants and other stakeholders. To mitigate costs and secure savings across the portfolio. To monitor service charge budgets and expenditure. To ensure Health & Safety and statutory compliance is to the required standard. To oversee insurance claims and associated works. To liaise with the Finance department to ensure charges and income are correct and up to date; and to assist the credit controller with the collection of arrears. To liaise with the Maintenance department and external contractors to progress repair works. To cooperate closely with the Senior Property Manager to resolve day-to-day management issues. To oversee your portfolio to ensure it is managed effectively and professionally, and to provide support to others as and when required. To assist line manager and other departments with refurbishment or redevelopment project when required. To liaise with and actively manage solicitors and external agents with regard to the drafting of new leases and associated documentation, as well as acquisition, disposal and financing due diligence where required. Software Proficiencies Outlook, Excel, Word, Landmark (property management software), Evernote. Hours: Monday to Friday 9am - 5.30pm
Apr 24, 2024
Full time
Senior Property Administrator Meyer Scott Ref: VR/08918 Salary: 25,000 - 26,000 per annum Location: Swavesey, Cambs Type: Permanent Our client procures, develops, leases, and manages commercial properties in the UK. They own all their premises, many of which are in prime sites. This well-established business, based in well-appointed offices in the countryside, manages residential, student rooms and a wide variety of commercial and retail premises. As a Senior Administrator you would be managing a private portfolio of properties and tenancy requirements. Reporting to the Head of Commercial & Development. Key Objectives of job To maximise value of the portfolio by minimising voids and maximising rental income. To professionally manage the properties and tenant relationships. To ensure properties are kept in good condition, and that all Health & Safety and Compliance is in order. To ensure best service and advice is delivered within the department and in line with the companies' values and mission. To manage and maintain the Client relationship ensuring the required levels of service are met. To represent the company professionally Main Duties & Responsibilities To oversee key lease events (e.g. lease-ends) and progress the re-letting of vacant units. To oversee vacant unit marketing, including via external agents. To undertake regular property inspections and engage in person with tenants and other stakeholders. To mitigate costs and secure savings across the portfolio. To monitor service charge budgets and expenditure. To ensure Health & Safety and statutory compliance is to the required standard. To oversee insurance claims and associated works. To liaise with the Finance department to ensure charges and income are correct and up to date; and to assist the credit controller with the collection of arrears. To liaise with the Maintenance department and external contractors to progress repair works. To cooperate closely with the Senior Property Manager to resolve day-to-day management issues. To oversee your portfolio to ensure it is managed effectively and professionally, and to provide support to others as and when required. To assist line manager and other departments with refurbishment or redevelopment project when required. To liaise with and actively manage solicitors and external agents with regard to the drafting of new leases and associated documentation, as well as acquisition, disposal and financing due diligence where required. Software Proficiencies Outlook, Excel, Word, Landmark (property management software), Evernote. Hours: Monday to Friday 9am - 5.30pm
Can you lead the management of our property portfolio, the delivery of cyclical and reinvestment works and our responsive repairs and voids service? Our ambition as a homelessness charity and housing association is to end homelessness for good. We believe that a key step of reaching this aim is in providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable, and sustainable homes which give people the opportunity to rebuild their lives. We now have an exciting opportunity for a Head of Assets who will help us achieve that ambition. In this role, you will support the Director of Assets & Compliance to deliver our strategic objectives, including our statutory and regulatory obligations focusing on the safety of our clients, quality, and value for money. You will oversee Asset, Responsive Repairs and Portfolio teams, providing motivational line management to Managers of these teams; supporting them to ensure the organisation makes sound investment and divestment decisions, implementing the asset management strategy and developing and implementing quality repairs, maintenance and voids standards. In this role, you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo's London or regional locations. About you We are looking for a dynamic, customer centred and systematic Head of Service with experience of successfully delivering strategic asset management and responsive repairs and voids services. You will have extensive experience of working at a Head of Service/senior management level ideally gained in the housing sector and will have the ability to work with a range of customers, colleagues and external key stakeholders. You will have experience of leading a large functional diverse team, have a solution focused approach and an interest in collaborative team working. Above all else you'll be strong leader with a track record of delivering and a talent for driving innovation, quality and customer satisfaction. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits How to apply To view the full job description and to apply please click the apply button. Closing date: 10 am on 20 May 2024. We will review applications on a rolling basis and may close this advert early. St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Apr 23, 2024
Full time
Can you lead the management of our property portfolio, the delivery of cyclical and reinvestment works and our responsive repairs and voids service? Our ambition as a homelessness charity and housing association is to end homelessness for good. We believe that a key step of reaching this aim is in providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable, and sustainable homes which give people the opportunity to rebuild their lives. We now have an exciting opportunity for a Head of Assets who will help us achieve that ambition. In this role, you will support the Director of Assets & Compliance to deliver our strategic objectives, including our statutory and regulatory obligations focusing on the safety of our clients, quality, and value for money. You will oversee Asset, Responsive Repairs and Portfolio teams, providing motivational line management to Managers of these teams; supporting them to ensure the organisation makes sound investment and divestment decisions, implementing the asset management strategy and developing and implementing quality repairs, maintenance and voids standards. In this role, you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo's London or regional locations. About you We are looking for a dynamic, customer centred and systematic Head of Service with experience of successfully delivering strategic asset management and responsive repairs and voids services. You will have extensive experience of working at a Head of Service/senior management level ideally gained in the housing sector and will have the ability to work with a range of customers, colleagues and external key stakeholders. You will have experience of leading a large functional diverse team, have a solution focused approach and an interest in collaborative team working. Above all else you'll be strong leader with a track record of delivering and a talent for driving innovation, quality and customer satisfaction. What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Workplace Great Pay and Other Benefits How to apply To view the full job description and to apply please click the apply button. Closing date: 10 am on 20 May 2024. We will review applications on a rolling basis and may close this advert early. St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Purpose of the Role To be part of a busy site team assisting the Building manager in the day to day running of the building. Key Responsibilities Viewings, inventories, website enquiries, social events, end of tenancy, customer service, reporting stats, inspections, work well as part of a team. Section 21's Compile all necessary paperwork to be sent to tenant(s) including S21 notice Serve notice by email to all tenants and a hard copy to be placed in post box Send out Certificate of Service Update accounts department where necessary End of Tenancy Confirm dates with tenant Put property back on the market as soon as possible ensuring price is inline with approved set prices Confirm availability for viewings with current tenants, always giving 24hrs notice minimum Upload check-out report to Kaptur Confirm dilapidations including any charges from contractors, send DRF to lead tenant once established. Allow min. 5 working days to turn around property for new tenants Upload to Kaptur the check in report Reporting Send out site stats every Monday morning with commentary Void report - keep updated at all times with comments Renewals report - keep updated at all times with comments and reason for vacating where applicable Ensure resident contact details are updated after all move-ins/outs Join mandatory cluster call every Wednesday to go through all new-lets and renewals Renewals Send pricing as early as possible for approval Send invites to tenants as soon as prices received Negotiations and confirmations from tenants Serve s21's where applicable Lettings Maintain 100% occupancy/0 voids Enquiries Monitor enquiries inbox daily and screen/filter any spam or 1st/2nd year students Respond to all enquiries regardless of availability and offer to be added to waiting list Viewings/Vetting In person viewing where physically possible, virtual viewings last resort Use this as an opportunity to vet the applicants to see if they would be a good fit Applications New application form New RTR process This can no longer be done over video call, you must have met the person Ensure holding deposit is paid and RTR checks are sent with application to New Offers New Thirdfort ID checks to be conducted on all applicants, make them aware of the process Send Welcome Pack email on move-in Parking Allocate all spaces and ensure the tracker is up to date Ensure both parking systems are updated with changing registrations This includes commercial parking Lounge and Coffee Machine Clean and maintain coffee machine, and ensure it's fully stocked Ensure lounge is clean, tidy and presentable at all times Gym Monitor the inductions to ensure everyone is inducted before allowing access Monitor how the classes are going Check the cups and wipes are stocked and weights/mats tidy Events 2 per month minimum Order resources to be delivered a week ahead of scheduled event Email residents and post on social media at least 1 week before Be present at all events for duration and clean up afterwards Document as much as possible for social media Must consider timing, resources, equipment, ordering time, budget, demographic and how many people to expect Social Media Create all posts Events - before poster, after photos Holidays Site updates Document all events on stories and highlights Engage with local business Post organic/original photos Amber Portal Add all move ins/move outs onto the portal with all metre reads Submit water reads monthly via sharepoint Ensure that questions are answered on portal quickly Barclays and Commercial Cut all keys and keep updated record of the ID number to the name of the person it is going to Parking - add all registrations to monitoring system, regular visitors Managerial Cover (when required) Upload compliance (eg. Fire Alarm, Emergency Lights) Liaise with contractors Via Elogbooks, via Email Request access where applicable Organise parking permits Organise keys and access Security timesheet sign off Check in and check out photos including meter reads General Liaise with Building Manager when booking maintenance jobs Provide update trackers such as demographics where needed Keep Reception and Parcel Store clean, tidy and well presented at all times Ensure parking permits are stocked Ensure returned post is labelled and given to postman periodically Monitor personal, enquiries and resident services email inboxes and forward anything relevant to Building Manager (e.g. maintenance requests, contractor details, anything building/property related) Ensure all training is up to date Be prepared to accommodate any other resident or staff request Skills, Knowledge and Experience Lettings, renewals, viewings, social media, event hosting. SIA preferable, or be willing to obtain once employment has started. Working Hours - Mon to Fri - 11am -8pm Hours from events and Saturdays can be taken back on Fridays inline with the rota and confirming with Building Manager in advance. Salary - £28k Please see our Benefits Booklet for more information.
Apr 07, 2024
Full time
Purpose of the Role To be part of a busy site team assisting the Building manager in the day to day running of the building. Key Responsibilities Viewings, inventories, website enquiries, social events, end of tenancy, customer service, reporting stats, inspections, work well as part of a team. Section 21's Compile all necessary paperwork to be sent to tenant(s) including S21 notice Serve notice by email to all tenants and a hard copy to be placed in post box Send out Certificate of Service Update accounts department where necessary End of Tenancy Confirm dates with tenant Put property back on the market as soon as possible ensuring price is inline with approved set prices Confirm availability for viewings with current tenants, always giving 24hrs notice minimum Upload check-out report to Kaptur Confirm dilapidations including any charges from contractors, send DRF to lead tenant once established. Allow min. 5 working days to turn around property for new tenants Upload to Kaptur the check in report Reporting Send out site stats every Monday morning with commentary Void report - keep updated at all times with comments Renewals report - keep updated at all times with comments and reason for vacating where applicable Ensure resident contact details are updated after all move-ins/outs Join mandatory cluster call every Wednesday to go through all new-lets and renewals Renewals Send pricing as early as possible for approval Send invites to tenants as soon as prices received Negotiations and confirmations from tenants Serve s21's where applicable Lettings Maintain 100% occupancy/0 voids Enquiries Monitor enquiries inbox daily and screen/filter any spam or 1st/2nd year students Respond to all enquiries regardless of availability and offer to be added to waiting list Viewings/Vetting In person viewing where physically possible, virtual viewings last resort Use this as an opportunity to vet the applicants to see if they would be a good fit Applications New application form New RTR process This can no longer be done over video call, you must have met the person Ensure holding deposit is paid and RTR checks are sent with application to New Offers New Thirdfort ID checks to be conducted on all applicants, make them aware of the process Send Welcome Pack email on move-in Parking Allocate all spaces and ensure the tracker is up to date Ensure both parking systems are updated with changing registrations This includes commercial parking Lounge and Coffee Machine Clean and maintain coffee machine, and ensure it's fully stocked Ensure lounge is clean, tidy and presentable at all times Gym Monitor the inductions to ensure everyone is inducted before allowing access Monitor how the classes are going Check the cups and wipes are stocked and weights/mats tidy Events 2 per month minimum Order resources to be delivered a week ahead of scheduled event Email residents and post on social media at least 1 week before Be present at all events for duration and clean up afterwards Document as much as possible for social media Must consider timing, resources, equipment, ordering time, budget, demographic and how many people to expect Social Media Create all posts Events - before poster, after photos Holidays Site updates Document all events on stories and highlights Engage with local business Post organic/original photos Amber Portal Add all move ins/move outs onto the portal with all metre reads Submit water reads monthly via sharepoint Ensure that questions are answered on portal quickly Barclays and Commercial Cut all keys and keep updated record of the ID number to the name of the person it is going to Parking - add all registrations to monitoring system, regular visitors Managerial Cover (when required) Upload compliance (eg. Fire Alarm, Emergency Lights) Liaise with contractors Via Elogbooks, via Email Request access where applicable Organise parking permits Organise keys and access Security timesheet sign off Check in and check out photos including meter reads General Liaise with Building Manager when booking maintenance jobs Provide update trackers such as demographics where needed Keep Reception and Parcel Store clean, tidy and well presented at all times Ensure parking permits are stocked Ensure returned post is labelled and given to postman periodically Monitor personal, enquiries and resident services email inboxes and forward anything relevant to Building Manager (e.g. maintenance requests, contractor details, anything building/property related) Ensure all training is up to date Be prepared to accommodate any other resident or staff request Skills, Knowledge and Experience Lettings, renewals, viewings, social media, event hosting. SIA preferable, or be willing to obtain once employment has started. Working Hours - Mon to Fri - 11am -8pm Hours from events and Saturdays can be taken back on Fridays inline with the rota and confirming with Building Manager in advance. Salary - £28k Please see our Benefits Booklet for more information.
Project Manager
South East/London
£50-60k
Repairs & Maintenance
Daniel Owen are proud to be representing a social housing/local authority in South East London who are looking for a Project Manager to join their team on a permanent basis.
They are looking for an experienced Project Manager to manage a large team of operatives covering all responsive repairs and MOD works. The ideal candidate will have experience at Contracts/Projects Manager level overseeing various social housing projects.
Duties:
Management of the contract ensuring that all repairs and maintenance works and operatives are working efficiently and
productively.
Managing large scale major work projects for clients making sure projects are delivered on time.
Work with Health and Safety on constructions phase, risk assessments etc.
Coordinate labour and material requirements between site teams to ensure use.
Maintain accurate records online of all projects and progress.
Assist the maintenance and building of relationships with all key clients.
Monitor project schedules and report on expectations to the plan.
Liaise with Architects, Structural engineers and Building control and others as required.
Directly lead the delivery of projects and lead weekly meetings.
Experience managing major and minor works projects such as decent homes, K&B's, Voids, Disrepair MOD et
Experience in a client facing role and a range of project management skills.Key Knowledge:
Maintenance / construction and Project Management qualifications and industry knowledge
Social housing/Local authority background
Using SOR codes
IT LiterateIf this sounds like a role that suits your profile, then feel free to get in touch.
LON123
Feb 03, 2023
Permanent
Project Manager
South East/London
£50-60k
Repairs & Maintenance
Daniel Owen are proud to be representing a social housing/local authority in South East London who are looking for a Project Manager to join their team on a permanent basis.
They are looking for an experienced Project Manager to manage a large team of operatives covering all responsive repairs and MOD works. The ideal candidate will have experience at Contracts/Projects Manager level overseeing various social housing projects.
Duties:
Management of the contract ensuring that all repairs and maintenance works and operatives are working efficiently and
productively.
Managing large scale major work projects for clients making sure projects are delivered on time.
Work with Health and Safety on constructions phase, risk assessments etc.
Coordinate labour and material requirements between site teams to ensure use.
Maintain accurate records online of all projects and progress.
Assist the maintenance and building of relationships with all key clients.
Monitor project schedules and report on expectations to the plan.
Liaise with Architects, Structural engineers and Building control and others as required.
Directly lead the delivery of projects and lead weekly meetings.
Experience managing major and minor works projects such as decent homes, K&B's, Voids, Disrepair MOD et
Experience in a client facing role and a range of project management skills.Key Knowledge:
Maintenance / construction and Project Management qualifications and industry knowledge
Social housing/Local authority background
Using SOR codes
IT LiterateIf this sounds like a role that suits your profile, then feel free to get in touch.
LON123
Position: Electrical Supervisor
Job Type: Permanent
Salary: £35-40k + package
Location: Work across Merseyside
My client are a successful and very busy Electrical Contractor who specialise within Social Housing Repairs & Maintenance.
They have a new opportunity for an experienced Electrical Supervisor to join their team in Liverpool, on permanent basis.
Their portfolio of work spans across internal, external and environmental upgrades to tenanted and void properties. They work closely with a number of local authorities, housing associations and Main Contractors.
Working across properties in Merseyside, your duties will include:
Provide expert technical knowledge to ensure the organisation meets current regulations, internal policies and procedures and the requirements set out by the NICEIC for all aspects of electrical works undertaken within its stock.
Assisting the Electrical Manager in ensuring an effective delivery of all electrical services including day to day, voids, testing programmes and planned works are completed to high levels of customer satisfaction and any remedial works are monitored and rectified within the specified times.
Supervising contractors and other electrical operatives & carry out inspections
Assist in recruitment of electrical operatives
Electrical Works, Testing, Inspection and Certification
Investigate customer care complaints
Undertake any training required
The successful candidate will be a time served electrician with supervisory experience managing teams of electricians, within a social housing refurbishment environment. It is also essential you hold the following qualifications:
17th Edition
2391 Testing and Inspection
SMSTS or SSSTS
CSCS
First Aid
Own transport
Full clean driving licence
In addition, you must have previous experience working in a supervisory or manager capacity with a proven track record of working within tenanted properties.
If you are interested in this position, please e-mail a copy of your CV to Steph at Fawkes & Reece, using the contact details supplied
Feb 03, 2023
Permanent
Position: Electrical Supervisor
Job Type: Permanent
Salary: £35-40k + package
Location: Work across Merseyside
My client are a successful and very busy Electrical Contractor who specialise within Social Housing Repairs & Maintenance.
They have a new opportunity for an experienced Electrical Supervisor to join their team in Liverpool, on permanent basis.
Their portfolio of work spans across internal, external and environmental upgrades to tenanted and void properties. They work closely with a number of local authorities, housing associations and Main Contractors.
Working across properties in Merseyside, your duties will include:
Provide expert technical knowledge to ensure the organisation meets current regulations, internal policies and procedures and the requirements set out by the NICEIC for all aspects of electrical works undertaken within its stock.
Assisting the Electrical Manager in ensuring an effective delivery of all electrical services including day to day, voids, testing programmes and planned works are completed to high levels of customer satisfaction and any remedial works are monitored and rectified within the specified times.
Supervising contractors and other electrical operatives & carry out inspections
Assist in recruitment of electrical operatives
Electrical Works, Testing, Inspection and Certification
Investigate customer care complaints
Undertake any training required
The successful candidate will be a time served electrician with supervisory experience managing teams of electricians, within a social housing refurbishment environment. It is also essential you hold the following qualifications:
17th Edition
2391 Testing and Inspection
SMSTS or SSSTS
CSCS
First Aid
Own transport
Full clean driving licence
In addition, you must have previous experience working in a supervisory or manager capacity with a proven track record of working within tenanted properties.
If you are interested in this position, please e-mail a copy of your CV to Steph at Fawkes & Reece, using the contact details supplied
Project Manager
Hampshire
£50-60k
Repairs & Maintenance
Daniel Owen are proud to be representing a social housing/local authority in South East London who are looking for a Project Manager to join their team on a permanent basis.
They are looking for an experienced Project Manager to manage a large team of operatives covering all responsive repairs and MOD works. The ideal candidate will have experience at Contracts/Projects Manager level overseeing various social housing projects.
Duties:
Management of the contract ensuring that all repairs and maintenance works and operatives are working efficiently and
productively.
Managing large scale major work projects for clients making sure projects are delivered on time.
Work with Health and Safety on constructions phase, risk assessments etc.
Coordinate labour and material requirements between site teams to ensure use.
Maintain accurate records online of all projects and progress.
Assist the maintenance and building of relationships with all key clients.
Monitor project schedules and report on expectations to the plan.
Liaise with Architects, Structural engineers and Building control and others as required.
Directly lead the delivery of projects and lead weekly meetings.
Experience managing major and minor works projects such as decent homes, K&B's, Voids, Disrepair MOD etc
Experience in a client facing role and a range of project management skills.Key Knowledge:
Maintenance / construction and Project Management qualifications and industry knowledge
Social housing/Local authority background
Using SOR codes
IT LiterateIf this sounds like a role that suits your profile, then feel free to get in touch.
LON123
Feb 03, 2023
Permanent
Project Manager
Hampshire
£50-60k
Repairs & Maintenance
Daniel Owen are proud to be representing a social housing/local authority in South East London who are looking for a Project Manager to join their team on a permanent basis.
They are looking for an experienced Project Manager to manage a large team of operatives covering all responsive repairs and MOD works. The ideal candidate will have experience at Contracts/Projects Manager level overseeing various social housing projects.
Duties:
Management of the contract ensuring that all repairs and maintenance works and operatives are working efficiently and
productively.
Managing large scale major work projects for clients making sure projects are delivered on time.
Work with Health and Safety on constructions phase, risk assessments etc.
Coordinate labour and material requirements between site teams to ensure use.
Maintain accurate records online of all projects and progress.
Assist the maintenance and building of relationships with all key clients.
Monitor project schedules and report on expectations to the plan.
Liaise with Architects, Structural engineers and Building control and others as required.
Directly lead the delivery of projects and lead weekly meetings.
Experience managing major and minor works projects such as decent homes, K&B's, Voids, Disrepair MOD etc
Experience in a client facing role and a range of project management skills.Key Knowledge:
Maintenance / construction and Project Management qualifications and industry knowledge
Social housing/Local authority background
Using SOR codes
IT LiterateIf this sounds like a role that suits your profile, then feel free to get in touch.
LON123
A great opportunity has become available for an enthusiastic Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Woking, you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £38,000 - £40,000 and excellent benefits.
Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.
With a focus on delivering exceptional service to our clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.
Our Company values
We take pride in everything we do - Which means we expect all our employees to:
Present a professional appearance at all times
Keep your vehicle clean and tidy at all times
Keep your work area safe, tidy and well organised
Deliver a high standard of work at all times
We have Integrity, built-in
Our Company Benefits:
31 days annual leave rising to 36 days with length of service (including bank holidays)
We offer a flexible scheme to buy or sell up to 5 days of annual leave per year
Company sick pay after 12 months length of service/after probation
Life Insurance
Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice
Cycle to Work Scheme
Discounted Gym Membership
Employee recognition scheme
Length of Service Rewards
Childcare voucher scheme
Defined contribution Pension Scheme of 8% (5% Employer and 3% Employee)
Our Employee Assistance Programme to support all staff
You will be issued your own company vehicle and fuel card
Full uniform and safety equipment is provided
Access to a tool loan for all trade staff
Refer a Friend scheme
Key responsibilities as our Supervisor will include:
Reporting accidents and damage when it occurs, keeping the vehicle maintained, clean and tidy. Having suitable van stock, which is being replenished, and that they are using materials and equipment efficiently
Escalating to the Contract Manager any serious events or occurrences that need to be addressed urgently, and highlight key issues, trends or issues that could affect service delivery performance longer term if not addressed
Being accountable for the jobs you manage, supporting the Operations Centre when pulled upon to deal with technical queries or general issues
Scoping and surveying work such as Voids, Bathrooms and Kitchens providing clear detail so the job can be coded up using Schedule of Rates
Understanding each toolbox talk topic and delivering confidently yourself, ensuring that operatives attend when required
Reinforcing the Health and Safety culture by ensuring that company practices and policies are being followed and adhered to by you and others in the field, undertaking documented observations, highlighting issues and trends as they occur
Providing escalation as part of an out of hours service, attending site where requested
What we are looking for in our Supervisor:
A technical expert for associated works, providing efficient and effective solutions where required
Possess interpersonal skills and the ability to communicate at all levels in a professional manner being able to challenge and be challenged
Proficient in MS Office to an intermediate level and the ability to use an IT system for job management understanding how it functions and interacts with other systems
Technical building knowledge of working methods, practices, procedures, processes, regulations, and legislation
Knowledgeable of the materials and methods used in the construction and building maintenance industry
NVQ or equivalent in trade specific
SSSTS Health and Safety (Desirable)
Scaffold Inspector course (Desirable)
Have a full driving licence
If you feel you have the skills and experience to become our Supervisor then please click “apply” now – We’d love to hear from you!
Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association.
It is a further requirement that all staff must pass a DBS check
Feb 03, 2023
Permanent
A great opportunity has become available for an enthusiastic Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Woking, you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £38,000 - £40,000 and excellent benefits.
Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.
With a focus on delivering exceptional service to our clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.
Our Company values
We take pride in everything we do - Which means we expect all our employees to:
Present a professional appearance at all times
Keep your vehicle clean and tidy at all times
Keep your work area safe, tidy and well organised
Deliver a high standard of work at all times
We have Integrity, built-in
Our Company Benefits:
31 days annual leave rising to 36 days with length of service (including bank holidays)
We offer a flexible scheme to buy or sell up to 5 days of annual leave per year
Company sick pay after 12 months length of service/after probation
Life Insurance
Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice
Cycle to Work Scheme
Discounted Gym Membership
Employee recognition scheme
Length of Service Rewards
Childcare voucher scheme
Defined contribution Pension Scheme of 8% (5% Employer and 3% Employee)
Our Employee Assistance Programme to support all staff
You will be issued your own company vehicle and fuel card
Full uniform and safety equipment is provided
Access to a tool loan for all trade staff
Refer a Friend scheme
Key responsibilities as our Supervisor will include:
Reporting accidents and damage when it occurs, keeping the vehicle maintained, clean and tidy. Having suitable van stock, which is being replenished, and that they are using materials and equipment efficiently
Escalating to the Contract Manager any serious events or occurrences that need to be addressed urgently, and highlight key issues, trends or issues that could affect service delivery performance longer term if not addressed
Being accountable for the jobs you manage, supporting the Operations Centre when pulled upon to deal with technical queries or general issues
Scoping and surveying work such as Voids, Bathrooms and Kitchens providing clear detail so the job can be coded up using Schedule of Rates
Understanding each toolbox talk topic and delivering confidently yourself, ensuring that operatives attend when required
Reinforcing the Health and Safety culture by ensuring that company practices and policies are being followed and adhered to by you and others in the field, undertaking documented observations, highlighting issues and trends as they occur
Providing escalation as part of an out of hours service, attending site where requested
What we are looking for in our Supervisor:
A technical expert for associated works, providing efficient and effective solutions where required
Possess interpersonal skills and the ability to communicate at all levels in a professional manner being able to challenge and be challenged
Proficient in MS Office to an intermediate level and the ability to use an IT system for job management understanding how it functions and interacts with other systems
Technical building knowledge of working methods, practices, procedures, processes, regulations, and legislation
Knowledgeable of the materials and methods used in the construction and building maintenance industry
NVQ or equivalent in trade specific
SSSTS Health and Safety (Desirable)
Scaffold Inspector course (Desirable)
Have a full driving licence
If you feel you have the skills and experience to become our Supervisor then please click “apply” now – We’d love to hear from you!
Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association.
It is a further requirement that all staff must pass a DBS check
Contract Manager
Industry - Repairs and Voids
Location - Lewisham
Salary - Up to £55,000
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage the Repairs and Voids contracts in the Lewisham areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Area Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Ensure you area managing the operatives/supervisaors day to day, conducting tool-box talks and performance reviews
Have experience of overseeing Repairs, planned and voids contracts
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all the void and responsive repairs projects.
To recruit and develop a team including tradesman, local contractors able to refirb/re-model void properties.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Requirements for the role:
You will have a proven track record and experience of managing reactive, voids and major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or contractor experience is a must.
LON123
Feb 03, 2023
Permanent
Contract Manager
Industry - Repairs and Voids
Location - Lewisham
Salary - Up to £55,000
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage the Repairs and Voids contracts in the Lewisham areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Area Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Ensure you area managing the operatives/supervisaors day to day, conducting tool-box talks and performance reviews
Have experience of overseeing Repairs, planned and voids contracts
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all the void and responsive repairs projects.
To recruit and develop a team including tradesman, local contractors able to refirb/re-model void properties.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Requirements for the role:
You will have a proven track record and experience of managing reactive, voids and major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or contractor experience is a must.
LON123
Project Surveyor / Clerk of Works (Investment)
Salary: £32,992
Location: Manchester, Wythenshawe
Contract: Permanent, Full Time
Hours of work: 39 per week
Closing date: Sunday 9th October
Interview date: Tuesday 18th October
Our client have an exciting opportunity for a Project Surveyor (Investment) to join them!
You’ll assist the Assets and Investment Managers in ensuring that planned maintenance and Investment programmes are effectively and efficiently co-ordinated and administered. You’ll undertake Stock Condition Surveys and provide a range of Building Inspection and supervision services in relation to the maintenance of housing stock. Including ensuring that such works are carried out in accordance with procedure and specification, including voids, pre and post, planned technical & stock condition Including having a good understanding of energy assessment surveys.
Duties will include but are not limited to:
*
Carrying out a variety of inspection types to domestic properties and the estates in which they are located, including pre & post works inspections, condition surveys etc. and manage as necessary works to bring the property or estate to acceptable standards.
*
Oversee Contractors works on site and undertake the duties of Clerk of Works.
*
Schedule works and complete surveys on domestic properties highlighting condition, measurements and remedial actions required including the formulation of detailed specifications where required.
*
To ensure the programme of investment works are carried out in accordance with the specification, and quantities and costs are in accordance with the Contractors Priced tender submission.
The successful candidate will have a sound knowledge of building construction and maintenance, as well as a good understanding of health & safety regulations and working practices relating to construction site. Ideally holding a similar role previously, you’ll have knowledge of contract supervision and Clerk of Works role and of carrying out domestic property inspections and of surveying duties.
Due to the nature of the role, you must possess a full UK driving licence, have excellent IT and problem-solving skills.
About Our Client
Our client manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.
They are committed to investing in the health, wellbeing and development of colleagues, who they will reward fairly and empower and trust to deliver their best work, their tenants and stakeholders. Our client are an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer they will work to make reasonable adjustments where possible throughout its employment processes.
Their purpose is to provide good quality homes and services to their tenants and leaseholders and to play a leading role in creating safer, healthier communities. They boast an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in their communities
Sep 15, 2022
Permanent
Project Surveyor / Clerk of Works (Investment)
Salary: £32,992
Location: Manchester, Wythenshawe
Contract: Permanent, Full Time
Hours of work: 39 per week
Closing date: Sunday 9th October
Interview date: Tuesday 18th October
Our client have an exciting opportunity for a Project Surveyor (Investment) to join them!
You’ll assist the Assets and Investment Managers in ensuring that planned maintenance and Investment programmes are effectively and efficiently co-ordinated and administered. You’ll undertake Stock Condition Surveys and provide a range of Building Inspection and supervision services in relation to the maintenance of housing stock. Including ensuring that such works are carried out in accordance with procedure and specification, including voids, pre and post, planned technical & stock condition Including having a good understanding of energy assessment surveys.
Duties will include but are not limited to:
*
Carrying out a variety of inspection types to domestic properties and the estates in which they are located, including pre & post works inspections, condition surveys etc. and manage as necessary works to bring the property or estate to acceptable standards.
*
Oversee Contractors works on site and undertake the duties of Clerk of Works.
*
Schedule works and complete surveys on domestic properties highlighting condition, measurements and remedial actions required including the formulation of detailed specifications where required.
*
To ensure the programme of investment works are carried out in accordance with the specification, and quantities and costs are in accordance with the Contractors Priced tender submission.
The successful candidate will have a sound knowledge of building construction and maintenance, as well as a good understanding of health & safety regulations and working practices relating to construction site. Ideally holding a similar role previously, you’ll have knowledge of contract supervision and Clerk of Works role and of carrying out domestic property inspections and of surveying duties.
Due to the nature of the role, you must possess a full UK driving licence, have excellent IT and problem-solving skills.
About Our Client
Our client manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.
They are committed to investing in the health, wellbeing and development of colleagues, who they will reward fairly and empower and trust to deliver their best work, their tenants and stakeholders. Our client are an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer they will work to make reasonable adjustments where possible throughout its employment processes.
Their purpose is to provide good quality homes and services to their tenants and leaseholders and to play a leading role in creating safer, healthier communities. They boast an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in their communities
Day-to-day supervision of the contract dealing with residents, customers and ensuring that all
operatives are working efficiently and productively.
Ensuring that suppliers/subcontractor works are carried out in accordance with the work
sheets given and in a timely manner meeting all contract KPI targets
Liaising with the residents and customers and dealing with any queries or issues which may
arise
Ensuring works are completed on time and to a high quality standard
Specifying of voids, checking the void and presenting the orders to the housing offices
Encompass Company change, including any training where necessary with positive attitude
Ensure all clients’ expectations are achieved
Ensure that paperwork and reports are fully completed and submitted in-line with the Company
procedure
Responsible for Litigation issues from housing offices
Organising operatives, assist in planning appointments in conjunction with the call centre
Driving from site to site as part of the daily duties
To adhere to and comply with Company HR Policies and Health and Safety legislation
including necessary inspections such as scaffolds, works in progress and operative /
subcontractors to ensure company compliance.
Completion of appropriate paperwork such as Method Statements and Risk Assessments,
delivering tool box talks.
Be jointly responsible for ensuring the work place is tidy and safe at all times including all Axis
operational offices
To wear Personal protective equipment which is supplied and be responsible for yourself and
others
Must be prepared to work at heights using ladders, scaffolding and work in confined spaces
and in a variety of work conditions that may prevail at that time
To comply with the Codes, policies and procedures of the employer
To carry out and promote the employers policy regarding Equal Opportunities
To complete time sheets and work sheets and reports as required
To undertake such duties, which are commensurate with the post from, time to time to the
direction of the Management
Working as an integral team member as well as a mentor and coach to apprentices and
colleagues
Accepting jobs in any area required within the contract by your line manager, Contract
Manager and Divisional Manager
Must be prepared to comply with all company policies and procedures
Attend regular weekly/bi-weekly meetings with your line manager
Attend pre-inspections where necessary and submit reports within 48hrs for standard orders
and within 24hrs for complaints/emergencies
Follow and support policies, procedures, initiatives and work instructions related to
sustainability improvement and environmental complianc
Sep 15, 2022
Permanent
Day-to-day supervision of the contract dealing with residents, customers and ensuring that all
operatives are working efficiently and productively.
Ensuring that suppliers/subcontractor works are carried out in accordance with the work
sheets given and in a timely manner meeting all contract KPI targets
Liaising with the residents and customers and dealing with any queries or issues which may
arise
Ensuring works are completed on time and to a high quality standard
Specifying of voids, checking the void and presenting the orders to the housing offices
Encompass Company change, including any training where necessary with positive attitude
Ensure all clients’ expectations are achieved
Ensure that paperwork and reports are fully completed and submitted in-line with the Company
procedure
Responsible for Litigation issues from housing offices
Organising operatives, assist in planning appointments in conjunction with the call centre
Driving from site to site as part of the daily duties
To adhere to and comply with Company HR Policies and Health and Safety legislation
including necessary inspections such as scaffolds, works in progress and operative /
subcontractors to ensure company compliance.
Completion of appropriate paperwork such as Method Statements and Risk Assessments,
delivering tool box talks.
Be jointly responsible for ensuring the work place is tidy and safe at all times including all Axis
operational offices
To wear Personal protective equipment which is supplied and be responsible for yourself and
others
Must be prepared to work at heights using ladders, scaffolding and work in confined spaces
and in a variety of work conditions that may prevail at that time
To comply with the Codes, policies and procedures of the employer
To carry out and promote the employers policy regarding Equal Opportunities
To complete time sheets and work sheets and reports as required
To undertake such duties, which are commensurate with the post from, time to time to the
direction of the Management
Working as an integral team member as well as a mentor and coach to apprentices and
colleagues
Accepting jobs in any area required within the contract by your line manager, Contract
Manager and Divisional Manager
Must be prepared to comply with all company policies and procedures
Attend regular weekly/bi-weekly meetings with your line manager
Attend pre-inspections where necessary and submit reports within 48hrs for standard orders
and within 24hrs for complaints/emergencies
Follow and support policies, procedures, initiatives and work instructions related to
sustainability improvement and environmental complianc