Installation Surveyor

Job Summery Responsible for the accurate surveying of properties, capturing all relevant data electrically to ensure appropriate decisions are made in respect of repairs and maintenance, actively resulting in enhanced customer service to tenants. To identify the need for H&S inspections for gas and electrical risks, Scaffold inspections, legionnaires and asbestos prior to any work commencing and taking any action as necessary to ensure the safety of the property. To manage sub-contracts reporting and monitoring stock levels held. To carry out audits on sub contracts, stock and quality of works. Main responsibilities * Carry out detailed surveys of properties to client specifications where new or replacement boiler installations and heating systems are to be carried out * Carry out all gas service-related pre-inspection surveys and prepare electrically reports, costings etc. * Advise Install of materials and resource requirements * Arrange and agree access arrangements liaising with the admin team * Ensure phased delivery of materials matches install programme/completion dates * Organise and arrange scaffolding requirements etc. by liaising with the necessary contractors * Assist installation operatives prior to work commencing and during the completion * Liaise with the H&S Manager prior to and during any works carried out * Carry out work in progress reports and issue report to Installation Manager at the end of each working day * Monitor engineer’s performance and turnaround times do not compromise set quality standards * Ensure redundant materials are removed from site & returned to main stores to be credited by the storeman * Issue daily report to Senior Contracts Manager on the status of all works within the Department as to what measures has been put in place to ensure service delivery demands have been met * Ensure that works are completed to the required Company standard, within projected time-scale, technical requirements and value for money * Ensure that all procedures and departmental instructions that relate to the Service Delivery process are maintained with particular regard to QA procedures * Check Asbestos Register against each address prior to where works are to take place * Ensure customer satisfaction returns are signed * Carry out full post inspection of installation works, check that it is to the Manufacturers Specification * Any other duties as reasonably requested Person Specification * Have previous experience of ensuring that all works are undertaken in accordance with statutory requirements, Health and Safety and industry codes of practice * Have experience of working in heating and installation * Have excellent customer care / service skills * Have an understanding on how to report on legionella * Be able to work out heat loss calculations * Have experience of working within a technical team within the Social Housing sector * Have an understanding of timescales and value for money * Experience/Knowledge of Renewable Technologies i.e., Air Source Heat Pumps Essential Qualifications/Skills * Current/Valid Domestic Gas Qualifications – CCN1 CENWAT CPA1 CKR1 HTR1 * A relevant City and Guilds Level 3 Qualification * Full UK Driving licence Benefits 21 days holiday increasing by 1 extra day every 2 years up to a maximum of 25 days, plus statutory days Pension scheme – Auto enrolment Life Insurance Employee Assistance Programme Employee Referral Scheme Staff Discounts Company Vehicle (No private use) Mobile Phone Laptop Uniform