Sales Consultant

  • Construction Jobs
  • Exeter, Devon
  • Oct 27, 2020
Permanent Construction Property

Job Description

Vistry Partnerships - Our Story: Delivering homes and revitalising communities is at the heart of what we do. Working with local authorities, housing associations and investors, we create lasting partnerships and deliver vibrant, sustainable places to live. As a leading regeneration specialist, we have offices throughout England and a strong national footprint. With over 100 sites currently in production, we are recognised as an innovative and collaborative industry leader, focused on creating as many new homes of all tenures as possible. In a Nutshell: As our Sales Consultant, you will be responsible for achieving the sales targets set and maximising revenue through the sale of add ons. You will deliver exceptional Customer Service to the customer and have a positive working relationship with both Sales Manager and the Marketing Co-ordinator What we would like from you: Key Responsibilities - Achieve/Exceed forecast unit sales Determines customer needs - meets, greets, qualify, demos and closes through clear questioning and active listening Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity Manage their development in a competent and proactive manner Takes responsibility for all sales leads, including Connections / Serum Negotiate with customers to ensure the best sales outcome for the business Have detailed knowledge of all Bovis Homes and Linden Homes house types to ensure each customer is given every opportunity to purchase a new home Follow-up all enquiries proactively and with conviction Refer to IFA early in the process Manage their own development, to include external signage, show homes, sales area. Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options, to ensure every customer is offered a bespoke choice of sales and purchase options for them Work with the Site team to understand the progress of build of current plots and prospective plots in order to clearly communicate with the customer Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations Is fully aware of their limitations with regard to Property Misdescriptions Act, Financial Services Act and H&S Progress sales diligently, ensuring customers are fully aware of the journey ahead, that they have the assistances of our recommended solicitors and FSA, and have carried out their post reservation within 7 days Conducting house viewing of our show properties to prospective homeowners Selling plots off plan Referring to financial advice centre Selling add-ons to new build properties (eg fixtures, fittings and accessories) to undertake market research and complete competitor analysis where required Maintain plot files and customer records in accordance with GDPR Take responsibility for all company property and equipment across each site within the specified sales hub Competencies - 5 GCSEs / GCE including Mathematics and English (at C grade or above). A Levels in any discipline. Expertise in new build / planned developments A sales background with a proven track record of selling property off plan Experience working in a customer facing role delivering under pressure Experience in generating leads and sales through telephone-based business development Proven track record of achieving sales targets Proven track record of successfully completing the sales process with customers Comfortable using multi-channel forms of communication Ability to handle complaints and difficult situations Strong negotiation and sales skills Full driving licence and access to a suitable vehicle Ability to read property / plot plans and explain them to a customer Ability to understand and diligently follow process Strong IT skills including experience of using Microsoft Office and bespoke systems Ability to achieve sales targets Ability to work under pressure Ability to work as part of a team Hold the same values as the Company Experience of using an enquiry database The Good Stuff: Vistry Partnerships is a fast paced and exciting place to work. We offer our employees multiple opportunities to learn, develop and nurture successful careers with us. Some of our key benefits include… Competitive salary and package 28 days holiday plus the option to buy or sell up to 5 days Private Healthcare Sharesave scheme Company car, car allowance or travel allowance (role and geographic dependant) Support with a professional membership Vistry Group brings together the energy and talents of Bovis Homes, Linden Homes and Vistry Partnerships (formerly Galliford Try Partnerships). With developments from Northumberland to Cornwall and Cheshire to Norfolk, Vistry Group will be delivering around 12,000 homes a year across the country, this makes us one of the top five housebuilders in the UK. We are a real powerhouse of a business with a focus on delivering for our people, our customers, our clients, our contractors and our shareholders