5 jobs found

Job Title: Project Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Project Manager to join the team located in London. Purpose Of The Job Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Key Responsibilities 1. Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. 2. Use the LCR and FMR to build long term capex plans for customers. 3. Leverage opportunities through visibility and presence on customer sites. 4. Liaise with colleagues and managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. 5. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. 6. Work with developers, designers and sub-contractors to define and document scope(s) of work(s). Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. 7. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. 8. Work within the current CDM process. In the main taking on the role of principle contractor. 9. Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. 10. Ensure CBRE QHSE practices and processes are fully embedded in each project. 11. Ensure full compliance with project management policies and procedures. 12. Manage the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to estimating, business development, quantity surveying, sub-contractor management and site manager duties. 13. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). 14. Ensure customer acceptance is adhered to, in writing and in line with the project plans. 15. Mutually agree payment schedules and applications for payment to the benefit of the project and the business. 16. Ensures project documents are complete, current and appropriately stored. 17. Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. 18. Manage commercial terms to eliminate risk Accountabilities Accountability to the Head of projects. Generate project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Degree level qualification within project management, construction management or equivalent (desirable) Business standard of written and verbal literacy and numeracy APM certified (or equivilant) (desirable) Prince 2 certified (desirable) CDM regulations SMSTS certified Nebosh CSCS black card holder IOSH (desirable) Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Aptitudes Highly developed interpersonal and communication skills ability to influence An excellent relationship builder Ability to inspire confidence Challenge status quo High degree of integrity Highly motivated and self-aware Highly organised with attention to detail Ability to network Results focused Innovative Handle high levels of information from a wide range of sources Character Excellent motivational and influencing skills, with high levels of personal integrity Has vision, and able to communicate this effectively. A role model for customer service excellence. Analytical Creative Able to contribute effectively across all business activities. Politically astute. Incumbents must have a high level of energy, be self- starters, confident and stable in manner. Organised, able to prioritise and deliver within high pressure, business critical environments. Circumstances Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.

Company Profile CBRE is the global leader in commercial real estate services and investment. Through our HOST service platform, we create workplace experiences that deliver exceptional service and support to employees, visitors and clients. Job Title: Workplace Experience Reception Supervisor Based at 61 Southwark Street, London, the Workplace Experience Reception Supervisor is responsible for delivering an exceptional front-of-house experience whilst overseeing reception operations, workplace services and team performance. Reporting to the Workplace Experience Manager, this role acts as a key point of contact for employees, visitors and clients, ensuring a professional, welcoming and efficient workplace environment. Role Summary: Responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests. Acts as the first point of engagement for employees and visitors and creates a positive first impression of the organisation. Provides administrative and reception support including call handling, calendar scheduling and meeting coordination. Greets employees and announces clients, applicants and visitors. Conducts guest registration through badging software. Arranges escorts, visitor passes and parking validation as required. Assists with scheduling and preparing meeting and conference rooms. Coordinates meeting room setup and arranges projectors and conferencing equipment. Provides personal services to employees and guests including transportation arrangements, office wayfinding, refreshments, building tours and meeting support. Coordinates catering for meetings and events. Maintains the appearance of reception, conference rooms, caf areas and other common spaces. Requests housekeeping, building and equipment services when required. Provides support with mail services, event management, desk booking and bike locker management. Assists with onboarding activities including employee orientation, equipment ordering and first-day welcome procedures. Provides administrative support including meeting coordination, workplace equipment care and supply management. Responds to workplace experience requests and complaints. Ensures safety standards are met by workplace experience service providers. Manages facilities and office requests, escalating recurring issues where necessary. Manages reception stock and maintains optimum inventory levels. Promptly and efficiently deals with telephone calls. Takes and passes on accurate messages. Greets and interacts with visitors in line with HOST standards. Manages room and hospitality bookings. Monitors the workplace environment and reports hazards and cleaning issues. Sets up meeting rooms in line with Playbook standards. Arranges hospitality and catering requirements in line with approved procedures. Responsible for opening and securing the pantry. Responds to enquiries in a prompt and efficient manner. Anticipates customer needs and proactively offers assistance. Raises health and safety concerns immediately with management. Handles difficult requests and complaints professionally. Briefs the team in preparation for VIP visitors. Manages team rotas and holiday administration. Conducts return-to-work interviews and maintains absence records. Trains team members and coordinates development activities. Monitors team performance, recognising achievements and identifying areas for improvement. Collects operational data and maintains spreadsheets and reports. Participates in regular management meetings and provides operational updates. Produces weekly statistics and management reports. Provides meeting support, including minute taking where required. Experience Required: Degree or further education qualification preferred. Minimum of 1-2 years' experience within Front Desk, Concierge, Hospitality, Room Management or Customer Service environments. Experience within facilities management and/or dealing with suppliers and contractors would be advantageous. Strong communication skills with the ability to understand, interpret and present information effectively. Ability to respond professionally to client, employee and stakeholder enquiries and complaints. Good knowledge of financial terms and principles. Strong problem-solving skills and ability to work through complex situations. Intermediate proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, SharePoint, OneNote and Visio. Comfortable using digital tools, workplace applications, databases and mobile technologies. Results-oriented with a strong commitment to service excellence. Customer-focused with the ability to build strong relationships and meet customer needs. Demonstrates accountability, ownership and a commitment to achieving measurable outcomes. DISCLAIMER This job description is intended to outline the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the role. Duties may be amended to meet business requirements.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Head of Projects CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Head of Projects to join the team located in London. Purpose Of The Job Own and deliver the business unit project plan, developing and leading their teams in the safe delivery of projects ensuring sufficient training and development of talent. Have overall responsibility for generating a sales pipeline to deliver revenue to the BU and projects are secured and delivered on time and within the financial requirements and margins as specified by the business. Building external relationships with clients and supply partners to deliver major projects Ensure that all projects adhere and are managed to commercial agreements / contracts compliant with statutory regulations, are QHSE compliant and meet technical industry standards. Key Responsibilities Ensure the safe delivery of projects through the management of risk and competence. Recruit and retain talent for the present delivery and future growth of projects. Provide leadership in identifying and specifying project opportunities. Deliver contractual commitments on secured projects. Ensure projects are delivered on all maintenance contracts. Complete projects in line with local playbooks on time, on budget and to the satisfaction of all parties. Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project. Maximise profit through cost reductions and better buying of subcontractor services. Plan and develop long term opportunities by creating a pipeline of opportunities. Liaise with colleagues managers to determine and identify project opportunities. Create case studies to promote business and host key decision makers on show site tours. Develop and manage all bids, tenders and proposals. Responsible for generating and securing new sales to exceed the annual financial plan. Seek out opportunities to generate projects through innovation and different technologies. Lead the sales process through solutions development, participation in presentations and consultation meetings. Identify and win project through effective relationships. Deliver supportive business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other applications as appropriate. Promote and maintain the core values of CBRE. Support development of team members Contribute to Business unit strategy development Delivery wider strategy and new process delivery across projects business ensuring compliance with projects business governance. Manage Business unit forecast Manage people issues and underperformance Negotiate contractual obligations and disputes upstream and downstream Chair monthly and ad hoc project review meetings covering all aspects of Health & Safety / CDM Legislation and requirements. Accountabilities Accountability to the Business Unit Leader (directly) and Divisional Project Director (indirectly) Generation of project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility for Business Unit Accountable as line manager for others. Compliance with CBRE management policies and procedures. Ensure compliance with CBRE health and safety policy and process whilst ensuring that they are effectively implemented across both CBRE and its subcontractor's activities. These are to be regularly audited and reviewed. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Degree level qualification within project management, construction management or equivalent (desirable) Business standard of written and verbal literacy and numeracy APM certified (desirable) Prince 2 certified (desirable) CDM regulations SMSTS certified Nebosh certified CSCS card holder IOSH (desirable) Experience Proven track record safely delivering exceptional projects in either an M&E, FM, construction, or critical environments. Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals.

Company Profile Please note, this a 12 month FTC for Maternity Cover. CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management Job Title: Workplace Experience Host The Workplace Experience Host is responsible for delivering an exceptional workplace and guest experience, creating positive first impressions and ensuring excellent service delivery for employees, visitors and clients. Role Summary: Collaborating within the Workplace team, the Experience Host embodies and delivers a 5-star experience with energy, passion and presence to all staff and guests onsite. This important position sets the tone for the overall workplace experience by creating the first human touchpoint and making a consistent, positive and welcoming impression. The role supports and coordinates workplace experience services, whilst providing administrative assistance where required. Services may be delivered directly by CBRE or through third-party service providers working alongside this role. Provide an exceptional guest experience to all colleagues and guests Deliver purposeful and personalised service to enhance the customer journey Take ownership of the reception foyer and surrounding areas to ensure the best first impression and workplace experience Support the Workplace Experience Team and wider CBRE community with administrative tasks including mail services, event management, desk booking and locker management Request building and equipment services as required Support onboarding activities, including new employee orientation, workflow assistance, equipment and software ordering and first-day welcome processes Provide administrative support including meeting coordination, event support, office equipment management and supply control Respond to workplace service requests and complaints from the building community Maintain relationships with suppliers and service providers Ensure all suppliers maintain current insurance documentation and contractual compliance requirements Support workplace safety standards for both CBRE employees and third-party service providers Manage facilities and office service requests, following through to completion and escalating recurring issues where appropriate Manage workplace stock and ensure suitable processes are in place to maintain optimum inventory levels Experience Required: Strong communication skills with the ability to comprehend and interpret instructions, correspondence and workplace procedures Ability to ask clarifying questions, prepare routine reports and communicate effectively with clients, colleagues and management Ability to present information confidently to internal teams and larger employee groups Basic financial knowledge and understanding of financial terminology and principles Strong problem-solving skills and the ability to manage complex situations with multiple considerations Intermediate Microsoft Office skills including Word, Excel, PowerPoint, SharePoint and Outlook Comfortable using workplace technologies, digital applications, databases, cloud-based systems and work order management platforms Results-oriented with a passion for delivering high standards and achieving business objectives Strong customer focus with the ability to build and maintain effective working relationships Degree or further education qualification preferred Minimum 1-2 years' experience within Front Desk, Concierge, Hospitality, Room Management or Customer Service environments preferred Experience within Facilities Management and/or working with suppliers and contractors would be beneficial DISCLAIMER This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Role Summary: Collaborating within the Workplace team, the Experience Host is to embody and deliver our 5-star experience with energy, passion and presence to all staff & guests onsite. This important position sets the tone of the flow of the reception experience by creating the first human touchpoint impression with consistent, joyous and courteous moments, being responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support. Services may be directly performed by the company, or third-party service providers in collaboration with this position. Key Responsibilities: Provide an exceptional guest experience to all colleagues and guests. A purposeful personalisation when serving guests is where the magic happens. Have total ownership of the reception foyer and the surroundings areas to ensure the best first impression and work experience. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, locker management etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, events, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office and community stock and ensure system is in place to ensure optimum levels. Experience Required: Communication Skills - Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge - Requires basic knowledge of financial terms and principles. Strategic and Interpersonal Skills - Ability to solve problems and deal with a variety of options in complex situations. IT Skills - Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, SharePoint, Outlook etc. Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level preferable A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial.