A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households , covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00-£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards . Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers , including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns . Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies . Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies. We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management . You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management . Good knowledge of relevant housing and homelessness legislation and statutory guidance . Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets . Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach. Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role.
05/10/2026
Full time
A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households , covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00-£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards . Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers , including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns . Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies . Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies. We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management . You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management . Good knowledge of relevant housing and homelessness legislation and statutory guidance . Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets . Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach. Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role.
Housing Maintenance Officer Rate: £18.09 per hour Hours: 37 hours per week Working hours: Monday Friday, 9:00am 5:00pm Start date: Immediate Location: Horsham, with 2 3 days per week office-based Own vehicle: Required for occasional property visits We are seeking an experienced Housing Maintenance Officer to join their Property & Facilities team on an interim basis. The successful candidate will support the Property & Facilities Manager with the delivery of repairs and maintenance across approximately 60 residential properties used for temporary accommodation, affordable accommodation and resettlement accommodation. Key Responsibilities Support the Property & Facilities Manager with the delivery of repairs and maintenance, ensuring works are completed on time and to a high standard. Monitor and supervise contractors undertaking repairs and maintenance, ensuring works meet required safety, certification and quality standards. Check completed works before invoices are approved, ensuring costs are in line with agreed budgets. Provide advice and guidance on matters such as property alterations and rechargeable repairs in accordance with relevant policies and procedures. Work collaboratively with Housing and other Council departments to improve performance and deliver a consistent service. Carry out inspections of vacant properties to meet the requirements of the Council's insurers. Prepare schedules of work for larger repair projects. If you have experience within housing maintenance, property services, repairs or residential property management and are available for an immediate start, please get in touch for further information and a copy of the full job description. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
02/10/2026
Contract
Housing Maintenance Officer Rate: £18.09 per hour Hours: 37 hours per week Working hours: Monday Friday, 9:00am 5:00pm Start date: Immediate Location: Horsham, with 2 3 days per week office-based Own vehicle: Required for occasional property visits We are seeking an experienced Housing Maintenance Officer to join their Property & Facilities team on an interim basis. The successful candidate will support the Property & Facilities Manager with the delivery of repairs and maintenance across approximately 60 residential properties used for temporary accommodation, affordable accommodation and resettlement accommodation. Key Responsibilities Support the Property & Facilities Manager with the delivery of repairs and maintenance, ensuring works are completed on time and to a high standard. Monitor and supervise contractors undertaking repairs and maintenance, ensuring works meet required safety, certification and quality standards. Check completed works before invoices are approved, ensuring costs are in line with agreed budgets. Provide advice and guidance on matters such as property alterations and rechargeable repairs in accordance with relevant policies and procedures. Work collaboratively with Housing and other Council departments to improve performance and deliver a consistent service. Carry out inspections of vacant properties to meet the requirements of the Council's insurers. Prepare schedules of work for larger repair projects. If you have experience within housing maintenance, property services, repairs or residential property management and are available for an immediate start, please get in touch for further information and a copy of the full job description. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Temporary Housing Officer Location: Plymouth Duration: 8 weeks Hours: 37 hours per week Rate: Hourly Rate DOE We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working. The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+. Key responsibilities: Manage a varied caseload of tenancy and estate management matters. Undertake estate inspections, tenancy visits and property-related meetings. Identify and resolve tenancy, estate and neighbourhood issues. Work proactively with residents and partner agencies. Manage anti-social behaviour cases where required. Maintain accurate records and ensure cases are progressed effectively. Build positive relationships with residents, colleagues and external stakeholders. Work across a defined patch while contributing to wider housing management services. About you: We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing. You should have: Previous experience within social housing/housing management. Experience managing a varied tenancy/caseload. Strong communication and customer service skills. The ability to deal confidently and sensitively with a predominantly older resident group. Good knowledge of tenancy and estate management processes. The ability to work independently, prioritise workload and manage competing demands. A full driving licence and access to transport would be advantageous. Working arrangements: The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking. Interviews can be facilitated face-to-face or via Teams. If you are an experienced Housing Officer available for an immediate or short-term opportunity in Plymouth, we'd be keen to hear from you. Please contact Ellie Benson on (phone number removed) to hear more
02/10/2026
Seasonal
Temporary Housing Officer Location: Plymouth Duration: 8 weeks Hours: 37 hours per week Rate: Hourly Rate DOE We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working. The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+. Key responsibilities: Manage a varied caseload of tenancy and estate management matters. Undertake estate inspections, tenancy visits and property-related meetings. Identify and resolve tenancy, estate and neighbourhood issues. Work proactively with residents and partner agencies. Manage anti-social behaviour cases where required. Maintain accurate records and ensure cases are progressed effectively. Build positive relationships with residents, colleagues and external stakeholders. Work across a defined patch while contributing to wider housing management services. About you: We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing. You should have: Previous experience within social housing/housing management. Experience managing a varied tenancy/caseload. Strong communication and customer service skills. The ability to deal confidently and sensitively with a predominantly older resident group. Good knowledge of tenancy and estate management processes. The ability to work independently, prioritise workload and manage competing demands. A full driving licence and access to transport would be advantageous. Working arrangements: The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking. Interviews can be facilitated face-to-face or via Teams. If you are an experienced Housing Officer available for an immediate or short-term opportunity in Plymouth, we'd be keen to hear from you. Please contact Ellie Benson on (phone number removed) to hear more
Job Purpose The Procurement and Contract Officer will support the delivery and management of Temporary Accommodation and Resettlement services by procuring suitable accommodation, managing contracts and maintaining effective relationships with landlords, providers and other stakeholders. The role will ensure quality, compliance and value for money while supporting accommodation-related projects and delivering a professional, customer-focused service. Key Roles & Responsibilities Develop and support strategies, policies and programmes to improve the supply and management of accommodation for households in housing need. Commission, procure and manage accommodation contracts, ensuring quality, value for money and compliance with Client requirements. Tender, evaluate and award contracts to accommodation providers in accordance with financial regulations and legal requirements. Develop and maintain strong working relationships with private landlords, letting agents, property owners and accommodation providers. Carry out property inspections to assess suitability, investigate disrepair complaints and maintain accurate property inventories. Monitor contract, project and service-level agreement performance, addressing under-performance, service failures and financial or legal issues. Analyse demand, supply, performance and financial data to support effective accommodation planning and commissioning decisions. Liaise with landlords, agents, tenants, contractors and other stakeholders to resolve accommodation and tenancy-related issues. Maintain accurate service records and prepare performance information, reports and other documentation required by management. Respond effectively to customer enquiries and complaints while promoting good property standards, supporting move-on from emergency accommodation and ensuring compliance with relevant legislation and policies. Qualifications & Experience GCSE Grade C or above in English and Maths, or equivalent qualifications. Understanding of the private rented sector and issues relating to the acquisition and supply of accommodation. Knowledge of security of tenure, health and safety, housing standards and housing benefit regulations. Experience working within a social housing, private housing or related environment. Experience of procurement and contract management, including identifying and addressing under-performance. Experience of working with private landlords, letting agents or accommodation providers. Strong verbal and written communication skills, with the ability to negotiate and communicate clearly using plain English. Ability to manage a varied and demanding workload while maintaining a consistently high standard of work with limited supervision. Ability to assess service issues, identify appropriate solutions and communicate recommendations effectively. Commitment to equal opportunities and an understanding of the diverse needs of customers, with the ability to work effectively with colleagues, customers and external partners. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.
01/10/2026
Contract
Job Purpose The Procurement and Contract Officer will support the delivery and management of Temporary Accommodation and Resettlement services by procuring suitable accommodation, managing contracts and maintaining effective relationships with landlords, providers and other stakeholders. The role will ensure quality, compliance and value for money while supporting accommodation-related projects and delivering a professional, customer-focused service. Key Roles & Responsibilities Develop and support strategies, policies and programmes to improve the supply and management of accommodation for households in housing need. Commission, procure and manage accommodation contracts, ensuring quality, value for money and compliance with Client requirements. Tender, evaluate and award contracts to accommodation providers in accordance with financial regulations and legal requirements. Develop and maintain strong working relationships with private landlords, letting agents, property owners and accommodation providers. Carry out property inspections to assess suitability, investigate disrepair complaints and maintain accurate property inventories. Monitor contract, project and service-level agreement performance, addressing under-performance, service failures and financial or legal issues. Analyse demand, supply, performance and financial data to support effective accommodation planning and commissioning decisions. Liaise with landlords, agents, tenants, contractors and other stakeholders to resolve accommodation and tenancy-related issues. Maintain accurate service records and prepare performance information, reports and other documentation required by management. Respond effectively to customer enquiries and complaints while promoting good property standards, supporting move-on from emergency accommodation and ensuring compliance with relevant legislation and policies. Qualifications & Experience GCSE Grade C or above in English and Maths, or equivalent qualifications. Understanding of the private rented sector and issues relating to the acquisition and supply of accommodation. Knowledge of security of tenure, health and safety, housing standards and housing benefit regulations. Experience working within a social housing, private housing or related environment. Experience of procurement and contract management, including identifying and addressing under-performance. Experience of working with private landlords, letting agents or accommodation providers. Strong verbal and written communication skills, with the ability to negotiate and communicate clearly using plain English. Ability to manage a varied and demanding workload while maintaining a consistently high standard of work with limited supervision. Ability to assess service issues, identify appropriate solutions and communicate recommendations effectively. Commitment to equal opportunities and an understanding of the diverse needs of customers, with the ability to work effectively with colleagues, customers and external partners. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: £41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
01/10/2026
Full time
Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: £41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
Housing Advice and Prevention Officer Lowestoft Contract £22.20 per hour PAYE or £30 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Advice and Prevention Officer Mainly working from home. Can send equipment out. Do have team meetings some face to face. Basic DBS required Sits within housing needs team. Experience around housing advice and homelessness. Housing team in a local authority, assessing homelessness, writing homeless decisions. Parts 6 and 7 of housing act. Used the system they have used Civica. This is one of many vacancies we are recruiting for please visit our website for more opportunities. To support the Senior Housing Needs Officer to carry out the following duties in each of the following service areas: 1. To assess and verify all applications made under Part 6 of the Housing Act 1996 in line with the current Allocations Policy including requests for reviews of the Council s decision on the applicants housing priority/status. 1. To assess and determine the Councils statutory homeless duty towards people under Part 7 the Housing Act 1996 that present to the Council for assistance in line with the homeless legislation, case law, and statutory code of guidance. 2. To participate in the Council s housing advice and assistance duty rota, telephone duty, home visits, and out of hours standby rota including responsibility for an assigned specialist area of expertise linked to a wide range of client groups/schemes. 3. To undertake active homelessness casework to prevent or relieve homelessness using your prerequisite expertise, knowledge, and skills to deploy a range of interventions including in-house private rented sector access schemes and applications to the register. 4. To manage a varied and complex caseload, supporting customers at application stage, through to the bidding and offer stage, keeping an accurate account of all relevant information to ensure decisions are reached within target and that they are correctly documented. 5. Interview and investigate homeless applicants and customers threatened with homelessness in the most appropriate way to determine their housing need and circumstances, being aware of current homelessness legislation. 6. To ensure robust, accurate and consistent casework, including but not limited to: Eligibility and Qualification for housing, support to care leavers, homelessness investigations and prevention advice, veterans and members of the Armed Forces, prisoner resettlement, MAPPA, MARAC, supported and Move On accommodation, domestic Abuse, violence, anti-social behaviour, threatening and coercive behaviour, safeguarding, property condition and tenancy sustainment, income assessments and referrals to specialist income advisors and attending case conferences and other forums as required. 7. To ensure the casework is recorded in line with laid down procedure and statutory guidance. 8. To be responsible for the overall administration of the Housing Need Service including the monitoring and maximisation of income associated with the provision of emergency and temporary accommodation, and the Councils Private Rented Sector Access Schemes. 9. To assess against funding criteria when financial assistance is required and provide a recommendation for approval to the Team Leader in order to assists with Homelessness Prevention. 10. To work in partnership with Statutory and Voluntary Agencies on cases involving acute housing need. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
29/09/2026
Contract
Housing Advice and Prevention Officer Lowestoft Contract £22.20 per hour PAYE or £30 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Advice and Prevention Officer Mainly working from home. Can send equipment out. Do have team meetings some face to face. Basic DBS required Sits within housing needs team. Experience around housing advice and homelessness. Housing team in a local authority, assessing homelessness, writing homeless decisions. Parts 6 and 7 of housing act. Used the system they have used Civica. This is one of many vacancies we are recruiting for please visit our website for more opportunities. To support the Senior Housing Needs Officer to carry out the following duties in each of the following service areas: 1. To assess and verify all applications made under Part 6 of the Housing Act 1996 in line with the current Allocations Policy including requests for reviews of the Council s decision on the applicants housing priority/status. 1. To assess and determine the Councils statutory homeless duty towards people under Part 7 the Housing Act 1996 that present to the Council for assistance in line with the homeless legislation, case law, and statutory code of guidance. 2. To participate in the Council s housing advice and assistance duty rota, telephone duty, home visits, and out of hours standby rota including responsibility for an assigned specialist area of expertise linked to a wide range of client groups/schemes. 3. To undertake active homelessness casework to prevent or relieve homelessness using your prerequisite expertise, knowledge, and skills to deploy a range of interventions including in-house private rented sector access schemes and applications to the register. 4. To manage a varied and complex caseload, supporting customers at application stage, through to the bidding and offer stage, keeping an accurate account of all relevant information to ensure decisions are reached within target and that they are correctly documented. 5. Interview and investigate homeless applicants and customers threatened with homelessness in the most appropriate way to determine their housing need and circumstances, being aware of current homelessness legislation. 6. To ensure robust, accurate and consistent casework, including but not limited to: Eligibility and Qualification for housing, support to care leavers, homelessness investigations and prevention advice, veterans and members of the Armed Forces, prisoner resettlement, MAPPA, MARAC, supported and Move On accommodation, domestic Abuse, violence, anti-social behaviour, threatening and coercive behaviour, safeguarding, property condition and tenancy sustainment, income assessments and referrals to specialist income advisors and attending case conferences and other forums as required. 7. To ensure the casework is recorded in line with laid down procedure and statutory guidance. 8. To be responsible for the overall administration of the Housing Need Service including the monitoring and maximisation of income associated with the provision of emergency and temporary accommodation, and the Councils Private Rented Sector Access Schemes. 9. To assess against funding criteria when financial assistance is required and provide a recommendation for approval to the Team Leader in order to assists with Homelessness Prevention. 10. To work in partnership with Statutory and Voluntary Agencies on cases involving acute housing need. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Temporary Accommodation Move-On Officer South London Hybrid working Rate: £30.67 per hour (Umbrella) Initial contract: 3 months Working hours: 35 hours per week Working arrangement: Hybrid Role summary You will work with households currently living in temporary accommodation, supporting them to move into suitable settled accommodation. You will manage your own caseload, understand individual housing and support needs, identify and overcome barriers to moving, and ensure households are matched with appropriate accommodation. This is a fast-paced, customer-focused role that will play an important part in reducing the length of time households spend in temporary accommodation and achieving positive, sustainable housing outcomes. What you will do as a Temporary Accommodation Move-On Officer Manage a caseload of households identified as ready to move from temporary into settled accommodation. Assess individual housing and resettlement needs, including affordability, location requirements, vulnerabilities and any additional support required. Match households to suitable accommodation, including private rented housing, supported housing, direct offers of social housing and choice-based lettings. Work closely with Lettings Negotiators to ensure available properties are matched efficiently and effectively. Set clear expectations with households around their realistic housing options and the steps required to successfully move on. Support households to overcome barriers to moving and signpost them to appropriate services, including benefits, debt and wider support services. Liaise with internal teams and external organisations to obtain information and put appropriate support arrangements in place. Support households through offers, viewings and the practical steps required to move and settle into their new home. What you will need as a Temporary Accommodation Move-On Officer Experience working within homelessness, temporary accommodation, housing options, allocations or a closely related housing service. Experience managing a busy caseload and progressing cases effectively within a fast-paced environment. A good understanding of temporary accommodation, homelessness duties and routes into settled housing. Experience assessing housing needs and identifying suitable accommodation options for households with differing circumstances. Strong understanding of housing suitability, affordability and the barriers households can face when moving into settled accommodation. Experience supporting vulnerable households and working collaboratively with other services and external agencies. What's on offer £30.67 per hour (Umbrella) Initial 3-month contract 35 hours per week Hybrid working Interested? Apply today to be considered for this Temporary Accommodation Move-On Officer opportunity in South London, or get in touch to find out more about the role.
29/09/2026
Contract
Temporary Accommodation Move-On Officer South London Hybrid working Rate: £30.67 per hour (Umbrella) Initial contract: 3 months Working hours: 35 hours per week Working arrangement: Hybrid Role summary You will work with households currently living in temporary accommodation, supporting them to move into suitable settled accommodation. You will manage your own caseload, understand individual housing and support needs, identify and overcome barriers to moving, and ensure households are matched with appropriate accommodation. This is a fast-paced, customer-focused role that will play an important part in reducing the length of time households spend in temporary accommodation and achieving positive, sustainable housing outcomes. What you will do as a Temporary Accommodation Move-On Officer Manage a caseload of households identified as ready to move from temporary into settled accommodation. Assess individual housing and resettlement needs, including affordability, location requirements, vulnerabilities and any additional support required. Match households to suitable accommodation, including private rented housing, supported housing, direct offers of social housing and choice-based lettings. Work closely with Lettings Negotiators to ensure available properties are matched efficiently and effectively. Set clear expectations with households around their realistic housing options and the steps required to successfully move on. Support households to overcome barriers to moving and signpost them to appropriate services, including benefits, debt and wider support services. Liaise with internal teams and external organisations to obtain information and put appropriate support arrangements in place. Support households through offers, viewings and the practical steps required to move and settle into their new home. What you will need as a Temporary Accommodation Move-On Officer Experience working within homelessness, temporary accommodation, housing options, allocations or a closely related housing service. Experience managing a busy caseload and progressing cases effectively within a fast-paced environment. A good understanding of temporary accommodation, homelessness duties and routes into settled housing. Experience assessing housing needs and identifying suitable accommodation options for households with differing circumstances. Strong understanding of housing suitability, affordability and the barriers households can face when moving into settled accommodation. Experience supporting vulnerable households and working collaboratively with other services and external agencies. What's on offer £30.67 per hour (Umbrella) Initial 3-month contract 35 hours per week Hybrid working Interested? Apply today to be considered for this Temporary Accommodation Move-On Officer opportunity in South London, or get in touch to find out more about the role.
Homelessness and Prevention Officer Warwickshire Hybrid working Rate: £30.00 per hour (Umbrella) Initial contract: 3 months Working hours: 37 hours per week Working arrangement: Hybrid Role summary You will work directly with individuals and families who are homeless or at risk of homelessness, providing high-quality housing advice and taking proactive steps to prevent or relieve homelessness wherever possible. The role will involve assessing homelessness applications, developing Personal Housing Plans and working closely with clients, landlords and partner agencies to identify sustainable housing solutions, including private rented and social housing. What you will do as a Homelessness and Prevention Officer Interview customers to understand their circumstances, housing needs and risk of homelessness. Provide tailored housing advice and take appropriate steps to prevent and relieve homelessness. Create, manage and review Personal Housing Plans, agreeing practical actions with customers to address the causes of their housing situation. Investigate and assess homelessness applications in accordance with relevant legislation, guidance and case law. Make informed decisions on homelessness applications and ensure customers are clearly advised of the outcome and their housing options. Arrange suitable temporary accommodation where required and liaise with relevant support providers. Help customers explore alternative accommodation, including opportunities within the private rented sector. What you will need as a Homelessness and Prevention Officer Previous experience assessing homelessness applications and making homelessness-related decisions. Experience working directly with customers to prevent and relieve homelessness. Strong working knowledge of relevant homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience developing and managing Personal Housing Plans and progressing cases to appropriate outcomes. Strong interviewing, investigation and decision-making skills. Excellent communication skills with the ability to explain complex housing matters clearly to customers from a wide range of backgrounds. What's on offer £30.00 per hour (Umbrella) Initial 3-month contract 37 hours per week Hybrid working Interested? Apply today to be considered for this Homelessness and Prevention Officer opportunity in Warwickshire, or get in touch to find out more about the role.
29/09/2026
Contract
Homelessness and Prevention Officer Warwickshire Hybrid working Rate: £30.00 per hour (Umbrella) Initial contract: 3 months Working hours: 37 hours per week Working arrangement: Hybrid Role summary You will work directly with individuals and families who are homeless or at risk of homelessness, providing high-quality housing advice and taking proactive steps to prevent or relieve homelessness wherever possible. The role will involve assessing homelessness applications, developing Personal Housing Plans and working closely with clients, landlords and partner agencies to identify sustainable housing solutions, including private rented and social housing. What you will do as a Homelessness and Prevention Officer Interview customers to understand their circumstances, housing needs and risk of homelessness. Provide tailored housing advice and take appropriate steps to prevent and relieve homelessness. Create, manage and review Personal Housing Plans, agreeing practical actions with customers to address the causes of their housing situation. Investigate and assess homelessness applications in accordance with relevant legislation, guidance and case law. Make informed decisions on homelessness applications and ensure customers are clearly advised of the outcome and their housing options. Arrange suitable temporary accommodation where required and liaise with relevant support providers. Help customers explore alternative accommodation, including opportunities within the private rented sector. What you will need as a Homelessness and Prevention Officer Previous experience assessing homelessness applications and making homelessness-related decisions. Experience working directly with customers to prevent and relieve homelessness. Strong working knowledge of relevant homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience developing and managing Personal Housing Plans and progressing cases to appropriate outcomes. Strong interviewing, investigation and decision-making skills. Excellent communication skills with the ability to explain complex housing matters clearly to customers from a wide range of backgrounds. What's on offer £30.00 per hour (Umbrella) Initial 3-month contract 37 hours per week Hybrid working Interested? Apply today to be considered for this Homelessness and Prevention Officer opportunity in Warwickshire, or get in touch to find out more about the role.
We are currently looking for an experienced Private Rented Sector Enabling Officer to support a busy Housing Service with securing suitable private rented accommodation for households who are homeless or threatened with homelessness. The role will focus on working directly with landlords and letting agents to increase access to the private rented sector, prevent homelessness and support the reduction of temporary accommodation. The role offers hybrid working, with approximately 3 days in the office and 2 days working from home, with travel required for property visits. The Role Proactively source suitable private rented sector accommodation for homeless households and those threatened with homelessness. Manage a caseload of households requiring a move into the private rented sector. Work with households to secure sustainable PRS lettings and support homelessness prevention. Build and maintain relationships with private landlords, letting agents and accommodation providers. Negotiate with landlords and agents to secure suitable properties for households referred by the Housing Service. Make effective use of available incentives and tools to encourage landlords to work with the service. Undertake property visits and affordability assessments to ensure placements are suitable and sustainable. Work closely with Housing Options and wider housing teams to identify and place suitable applicants. Maintain a strong understanding of the local private rented market and available accommodation. Contribute to the delivery of the Council's temporary accommodation reduction strategy. Key Requirements 3-5 years' experience within Private Rented Sector or Housing Options services. Strong experience working directly with private landlords and letting agents. Experience sourcing and securing private rented accommodation for homeless households. Good knowledge of housing and homelessness legislation and local authority statutory duties. Experience supporting homelessness prevention and move-on into the private rented sector. Experience undertaking property visits and affordability assessments. Previous experience delivering operational housing services within a local authority, registered provider or similar housing environment. Good understanding of the challenges associated with securing PRS accommodation in high-demand areas. What You Need to Do Now If you are interested in this Private Rented Sector Enabling Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Private Rented Sector Officers, Housing Options Officers, Homelessness Prevention Officers and Temporary Accommodation Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing options and homelessness professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
28/09/2026
Contract
We are currently looking for an experienced Private Rented Sector Enabling Officer to support a busy Housing Service with securing suitable private rented accommodation for households who are homeless or threatened with homelessness. The role will focus on working directly with landlords and letting agents to increase access to the private rented sector, prevent homelessness and support the reduction of temporary accommodation. The role offers hybrid working, with approximately 3 days in the office and 2 days working from home, with travel required for property visits. The Role Proactively source suitable private rented sector accommodation for homeless households and those threatened with homelessness. Manage a caseload of households requiring a move into the private rented sector. Work with households to secure sustainable PRS lettings and support homelessness prevention. Build and maintain relationships with private landlords, letting agents and accommodation providers. Negotiate with landlords and agents to secure suitable properties for households referred by the Housing Service. Make effective use of available incentives and tools to encourage landlords to work with the service. Undertake property visits and affordability assessments to ensure placements are suitable and sustainable. Work closely with Housing Options and wider housing teams to identify and place suitable applicants. Maintain a strong understanding of the local private rented market and available accommodation. Contribute to the delivery of the Council's temporary accommodation reduction strategy. Key Requirements 3-5 years' experience within Private Rented Sector or Housing Options services. Strong experience working directly with private landlords and letting agents. Experience sourcing and securing private rented accommodation for homeless households. Good knowledge of housing and homelessness legislation and local authority statutory duties. Experience supporting homelessness prevention and move-on into the private rented sector. Experience undertaking property visits and affordability assessments. Previous experience delivering operational housing services within a local authority, registered provider or similar housing environment. Good understanding of the challenges associated with securing PRS accommodation in high-demand areas. What You Need to Do Now If you are interested in this Private Rented Sector Enabling Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Private Rented Sector Officers, Housing Options Officers, Homelessness Prevention Officers and Temporary Accommodation Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing options and homelessness professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are currently looking for an experienced Housing Enforcement Lead to provide operational and functional leadership across a Housing & Vulnerability service. The role will take a lead across Private Sector Housing, Renters' Rights and wider Housing Strategy, combining technical expertise with day-to-day team leadership and responsibility for resolving complex cases. The role offers hybrid working, with 2 days per week working from home. The Role Provide functional leadership across Private Sector Housing, including HHSRS, HMO licensing, Fire Safety in High Rise Dwellings, Asylum Accommodation and Public Health in Housing. Lead on the implementation and enforcement of Renters' Rights requirements. Provide functional leadership across Housing Strategy, including Homelessness, Temporary Accommodation, Supported Accommodation and Affordable Housing. Provide day-to-day leadership to ensure work processes, standards, performance and regulatory compliance are maintained and continuously improved. Act as the technical lead for Private Sector Housing and Renters' Rights, personally managing more complex and contentious cases. Provide specialist advice and support to officers dealing with cases of varying complexity. Train, mentor and develop officers to ensure consistently high standards of casework and enforcement. Develop procedures, guidance and tools to support consistent decision-making and regulatory compliance. Prepare witness statements, evidence and legal cases relating to enforcement action, appeals, tribunals and hearings. Support the operational management of the service, including performance, budgets, complaints and appeals. Contribute to wider transformation, service improvement and externally funded housing initiatives. Key Requirements Significant experience within Private Sector Housing or Housing Enforcement in a local authority environment. Strong technical knowledge of HHSRS, HMO licensing and Private Sector Housing legislation. Experience managing complex and contentious housing enforcement cases. Strong understanding of Renters' Rights implementation and enforcement. Experience preparing enforcement cases, witness statements and evidence for legal proceedings, tribunals or appeals. Experience providing technical leadership, supervision and guidance to housing enforcement professionals. Previous experience leading or supervising a Private Sector Housing or Housing Enforcement team. Understanding of wider housing services, including Homelessness, Temporary Accommodation, Supported Accommodation and Affordable Housing. Experience maintaining and improving operational processes, performance standards and regulatory compliance. What You Need to Do Now If you are interested in this Housing Enforcement Lead role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Enforcement Leads, Private Sector Housing Managers, Environmental Health Officers and HMO Enforcement Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from private sector housing and enforcement professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
28/09/2026
Contract
We are currently looking for an experienced Housing Enforcement Lead to provide operational and functional leadership across a Housing & Vulnerability service. The role will take a lead across Private Sector Housing, Renters' Rights and wider Housing Strategy, combining technical expertise with day-to-day team leadership and responsibility for resolving complex cases. The role offers hybrid working, with 2 days per week working from home. The Role Provide functional leadership across Private Sector Housing, including HHSRS, HMO licensing, Fire Safety in High Rise Dwellings, Asylum Accommodation and Public Health in Housing. Lead on the implementation and enforcement of Renters' Rights requirements. Provide functional leadership across Housing Strategy, including Homelessness, Temporary Accommodation, Supported Accommodation and Affordable Housing. Provide day-to-day leadership to ensure work processes, standards, performance and regulatory compliance are maintained and continuously improved. Act as the technical lead for Private Sector Housing and Renters' Rights, personally managing more complex and contentious cases. Provide specialist advice and support to officers dealing with cases of varying complexity. Train, mentor and develop officers to ensure consistently high standards of casework and enforcement. Develop procedures, guidance and tools to support consistent decision-making and regulatory compliance. Prepare witness statements, evidence and legal cases relating to enforcement action, appeals, tribunals and hearings. Support the operational management of the service, including performance, budgets, complaints and appeals. Contribute to wider transformation, service improvement and externally funded housing initiatives. Key Requirements Significant experience within Private Sector Housing or Housing Enforcement in a local authority environment. Strong technical knowledge of HHSRS, HMO licensing and Private Sector Housing legislation. Experience managing complex and contentious housing enforcement cases. Strong understanding of Renters' Rights implementation and enforcement. Experience preparing enforcement cases, witness statements and evidence for legal proceedings, tribunals or appeals. Experience providing technical leadership, supervision and guidance to housing enforcement professionals. Previous experience leading or supervising a Private Sector Housing or Housing Enforcement team. Understanding of wider housing services, including Homelessness, Temporary Accommodation, Supported Accommodation and Affordable Housing. Experience maintaining and improving operational processes, performance standards and regulatory compliance. What You Need to Do Now If you are interested in this Housing Enforcement Lead role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Enforcement Leads, Private Sector Housing Managers, Environmental Health Officers and HMO Enforcement Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from private sector housing and enforcement professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Health & Safety Officer / Manager Stornoway, Isle of Lewis 12-month contract Monday Friday rotation Accommodation provided We re currently looking to speak with experienced Health & Safety Officers / Managers for a major infrastructure project based in Stornoway, Isle of Lewis. This is an excellent opportunity to join an established site team on a 12-month project, supporting the delivery of significant works across the island. The opportunity: • Stornoway, Isle of Lewis • 12-month contract • 12-hour shifts • Monday Friday rotation • Accommodation provided • Site-based H&S position within an experienced project team We re particularly interested in candidates with experience in bulk earthworks and/or previous SSEN / utilities infrastructure experience. You ll need to be confident operating in a busy site environment, providing practical H&S support and working closely with site management and delivery teams. Interested? If you re an experienced H&S professional looking for your next project and fancy spending the next 12 months working in Lewis get in touch for more information or to discuss the opportunity confidentially. Apply now / send your CV for consideration. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
28/09/2026
Seasonal
Health & Safety Officer / Manager Stornoway, Isle of Lewis 12-month contract Monday Friday rotation Accommodation provided We re currently looking to speak with experienced Health & Safety Officers / Managers for a major infrastructure project based in Stornoway, Isle of Lewis. This is an excellent opportunity to join an established site team on a 12-month project, supporting the delivery of significant works across the island. The opportunity: • Stornoway, Isle of Lewis • 12-month contract • 12-hour shifts • Monday Friday rotation • Accommodation provided • Site-based H&S position within an experienced project team We re particularly interested in candidates with experience in bulk earthworks and/or previous SSEN / utilities infrastructure experience. You ll need to be confident operating in a busy site environment, providing practical H&S support and working closely with site management and delivery teams. Interested? If you re an experienced H&S professional looking for your next project and fancy spending the next 12 months working in Lewis get in touch for more information or to discuss the opportunity confidentially. Apply now / send your CV for consideration. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Bassetlaw District Council
Carlton-in-lindrick, Nottinghamshire
Triage and Accommodation Officer Housing Department Salary Grade 4 £29,542 - £32,046 per annum Full Time, 37 hours per week Help people find solutions, stability and a place to call home. Are you passionate about helping people and making a positive impact in your community? Do you enjoy solving problems, supporting others and delivering excellent customer service? If so, we'd love to hear from you. Bassetlaw District Council is looking for a dedicated and compassionate Triage and Accommodation Officer to join our Housing Solutions Team. This is a rewarding opportunity to support residents facing homelessness or housing difficulties while helping to deliver effective housing solutions across the district. About the Role As the first point of contact for residents seeking housing assistance, you will play a crucial role in helping people access the support they need. You will provide advice, guidance and practical assistance to individuals and families who are homeless or at risk of homelessness, carrying out initial assessments in line with housing legislation and statutory guidance. You will also help coordinate and manage temporary accommodation placements, ensuring that residents are supported appropriately while longer-term housing solutions are explored. No two days are the same. This is an exciting and varied role that offers the opportunity to make a real difference to people's lives while developing valuable skills and experience within housing and homelessness services. About You We are looking for someone who is passionate about helping people, committed to delivering excellent customer service and eager to learn. Whilst experience of housing, homelessness or tenancy services would be beneficial, it is not essential. We recognise that valuable skills and experience are gained in many different sectors and environments. If you have experience in customer service, health and social care, support services, benefits, advice work, public services, voluntary organisations or other people-focused roles, we would welcome your application. Most importantly, you will have: A genuine desire to support people through challenging situations. Excellent communication and interpersonal skills. The ability to listen carefully, gather information and identify solutions. Strong organisational skills and the ability to manage competing priorities. A proactive, positive and resilient approach. A commitment to equality, diversity and inclusion. The ability to work sensitively and professionally with vulnerable individuals and families. We are committed to investing in our people and will provide training, guidance and support to help you develop your knowledge of housing legislation, homelessness prevention and accommodation management. If you bring enthusiasm, compassion and a willingness to learn, we will support you to develop the specialist skills needed to succeed in this role. No previous housing experience? Don't let that stop you applying. If you can demonstrate transferable skills, a strong customer focus and a commitment to learning, we'd love to hear from you. Why Join Bassetlaw District Council? At Bassetlaw District Council, our people are at the heart of everything we do. We are proud to be a forward-thinking organisation that values, develops and supports its employees. In return, we offer an excellent benefits package including: Generous annual leave entitlement. Local Government Pension Scheme. Healthcare Cash Plan. Family-friendly policies. Access to a range of employee benefits. Learning and development opportunities. A supportive team environment where your contribution is valued. This is a fantastic opportunity to build a rewarding career while making a positive difference to residents across the district. To Apply If you feel you are a suitable candidate and would like to work for Bassetlaw District Council, please click apply. Closing date: 11 October 2026 We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your CV as soon as possible so that you can be considered for this role. Interview date: to be confirmed
28/09/2026
Full time
Triage and Accommodation Officer Housing Department Salary Grade 4 £29,542 - £32,046 per annum Full Time, 37 hours per week Help people find solutions, stability and a place to call home. Are you passionate about helping people and making a positive impact in your community? Do you enjoy solving problems, supporting others and delivering excellent customer service? If so, we'd love to hear from you. Bassetlaw District Council is looking for a dedicated and compassionate Triage and Accommodation Officer to join our Housing Solutions Team. This is a rewarding opportunity to support residents facing homelessness or housing difficulties while helping to deliver effective housing solutions across the district. About the Role As the first point of contact for residents seeking housing assistance, you will play a crucial role in helping people access the support they need. You will provide advice, guidance and practical assistance to individuals and families who are homeless or at risk of homelessness, carrying out initial assessments in line with housing legislation and statutory guidance. You will also help coordinate and manage temporary accommodation placements, ensuring that residents are supported appropriately while longer-term housing solutions are explored. No two days are the same. This is an exciting and varied role that offers the opportunity to make a real difference to people's lives while developing valuable skills and experience within housing and homelessness services. About You We are looking for someone who is passionate about helping people, committed to delivering excellent customer service and eager to learn. Whilst experience of housing, homelessness or tenancy services would be beneficial, it is not essential. We recognise that valuable skills and experience are gained in many different sectors and environments. If you have experience in customer service, health and social care, support services, benefits, advice work, public services, voluntary organisations or other people-focused roles, we would welcome your application. Most importantly, you will have: A genuine desire to support people through challenging situations. Excellent communication and interpersonal skills. The ability to listen carefully, gather information and identify solutions. Strong organisational skills and the ability to manage competing priorities. A proactive, positive and resilient approach. A commitment to equality, diversity and inclusion. The ability to work sensitively and professionally with vulnerable individuals and families. We are committed to investing in our people and will provide training, guidance and support to help you develop your knowledge of housing legislation, homelessness prevention and accommodation management. If you bring enthusiasm, compassion and a willingness to learn, we will support you to develop the specialist skills needed to succeed in this role. No previous housing experience? Don't let that stop you applying. If you can demonstrate transferable skills, a strong customer focus and a commitment to learning, we'd love to hear from you. Why Join Bassetlaw District Council? At Bassetlaw District Council, our people are at the heart of everything we do. We are proud to be a forward-thinking organisation that values, develops and supports its employees. In return, we offer an excellent benefits package including: Generous annual leave entitlement. Local Government Pension Scheme. Healthcare Cash Plan. Family-friendly policies. Access to a range of employee benefits. Learning and development opportunities. A supportive team environment where your contribution is valued. This is a fantastic opportunity to build a rewarding career while making a positive difference to residents across the district. To Apply If you feel you are a suitable candidate and would like to work for Bassetlaw District Council, please click apply. Closing date: 11 October 2026 We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your CV as soon as possible so that you can be considered for this role. Interview date: to be confirmed
Temporary Accommodation Officer Lambeth Contract £23.51 per hour PAYE or £30.67per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Temporary Accommodation Officer 2 days office, 3 days working from home Responsible for the day to day allocation and management of Temporary Accommodation, and to provide support and advice to residents to assist them to move on from temporary accommodation. To ensure compliance with legislative and defined standards, contractual arrangements and service objectives. The post-holder will be required to undertake responsibilities across Temporary Accommodation Placements and Temporary Accommodation Management as directed. Temporary accommodation includes accommodation provided pursuant to Part 7 of the Housing Act 1996, and any other temporary accommodation provision outside of this Act, including temporary accommodation provided for other services. This is one of a number of roles we are recruiting for please visit our website colbernlimited co uk Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate. Effectively liaise with and manage the day to day relationships with emergency accommodation providers and out of hours services, providing advice and monitoring their performance in the most effective use of temporary accommodation stock. Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose. Manage and coordinate the timely hand-backs of leased accommodation to their owners or managing agents and negotiate new leases and renewals with agencies and landlords ensuring suitable TA is supplied through providers that satisfy demand in line with the Councils statutory provisions and move on requirements. Proactively work on a casework basis with all temporary accommodation residents occupying leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation to assist them to move on from temporary accommodation. Closely monitor and track households occupying TA to ensure that they needs are fully assessed and met in the provision of accommodation and ensure households are promptly moved on once the Council s duty has ended. Be responsible for ensuring casework records and housing application details for residents are up to date and accurate. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
25/09/2026
Contract
Temporary Accommodation Officer Lambeth Contract £23.51 per hour PAYE or £30.67per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Temporary Accommodation Officer 2 days office, 3 days working from home Responsible for the day to day allocation and management of Temporary Accommodation, and to provide support and advice to residents to assist them to move on from temporary accommodation. To ensure compliance with legislative and defined standards, contractual arrangements and service objectives. The post-holder will be required to undertake responsibilities across Temporary Accommodation Placements and Temporary Accommodation Management as directed. Temporary accommodation includes accommodation provided pursuant to Part 7 of the Housing Act 1996, and any other temporary accommodation provision outside of this Act, including temporary accommodation provided for other services. This is one of a number of roles we are recruiting for please visit our website colbernlimited co uk Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate in order to achieve the most efficient and economic use of accommodation available. Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored and moved on from temporary accommodation where appropriate. Effectively liaise with and manage the day to day relationships with emergency accommodation providers and out of hours services, providing advice and monitoring their performance in the most effective use of temporary accommodation stock. Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose. Manage and coordinate the timely hand-backs of leased accommodation to their owners or managing agents and negotiate new leases and renewals with agencies and landlords ensuring suitable TA is supplied through providers that satisfy demand in line with the Councils statutory provisions and move on requirements. Proactively work on a casework basis with all temporary accommodation residents occupying leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation to assist them to move on from temporary accommodation. Closely monitor and track households occupying TA to ensure that they needs are fully assessed and met in the provision of accommodation and ensure households are promptly moved on once the Council s duty has ended. Be responsible for ensuring casework records and housing application details for residents are up to date and accurate. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Homelessness and Prevention Officer Rugby Contract £22.30 per hour PAYE or £30 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Homelessness and Prevention Officer The purpose of this role is to work with clients to prevent homelessness and where this is not possible to support clients into alternative accommodation within the private rented sector or social housing as appropriate. 1. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1.1 Homelessness and Prevention 1.1.1 To interview, learn the housing need and provide high quality, tailored advice to all people that approach the Council for guidance on their housing situation. Page - 2 - 1.1.2 To take all necessary steps to prevent and relieve homelessness, including carrying out home visits to landlords, families, mediation and reconciliation wherever possible. 1.1.3 To create and monitor Personal Housing Plans with clients ensure actions are targeted to address the underlying issues leading to homelessness, including health, education employment and budgetary skills 1.1.4 To carry out investigations and assess homeless applications in accordance with Part VII of the Housing Act 1996, as amended by the Homelessness Act 2002, The Homelessness Reduction Act 2017, The Homelessness Code of Guidance, legislation and caselaw, internal policies and procedures. 1.1.5 To carry out investigations and assess applications for the Council s Housing Waiting List in accordance with Part VI of the Housing Act 1996. 1.1.6 To arrange for the provision of suitable temporary accommodation and to liaise with the internal and external support providers / management of clients in temporary accommodation. 1.1.7 To assist clients to seek alternative accommodation within the Private Rented Sector 1.1.8 To ensure that appropriate support is available to clients through referral to external agencies. 1.1.9 To actively work with external partners and other agencies to support clients to resolve housing issues and prevent homelessness 1.1.10 To ensure timely and accurate recording of all actions taken, including HCLIC reportable actions This is one of a number of roles we are recruiting for please visit our website colbernlimited co uk Temporary Homelessness & Prevention Officer for an initial period of at least 3 months. The successful candidate must have strong experience working with all areas of legislation under Part 7 of the Housing Act, including: Assessing homelessness applications Conducting customer interviews Managing all aspects of statutory decision-making and issuing decisions The role requires a minimum of two days per week in the Rugby office to cover duty, with the remainder of the week available for hybrid working. A good understanding of the legislation used for decision making regarding homelessness, including the Homelessness Reduction Act 2017, Housing Act 1996 Previous experience of making decisions connected with homelessness applications Previous experience of working with clients to prevent them becoming homeless Excellent listening and communication skills with a wide range of people of all ages and backgrounds Experience of explaining complex issues in a face to face, telephone based or video-based environment Good time management skills and the ability to work effectively under pressure and prioritise to meet deadlines Ability to work in partnership, network, influence, problem solve, overcome barriers and apply solution focused approaches PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
24/09/2026
Contract
Homelessness and Prevention Officer Rugby Contract £22.30 per hour PAYE or £30 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Homelessness and Prevention Officer The purpose of this role is to work with clients to prevent homelessness and where this is not possible to support clients into alternative accommodation within the private rented sector or social housing as appropriate. 1. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1.1 Homelessness and Prevention 1.1.1 To interview, learn the housing need and provide high quality, tailored advice to all people that approach the Council for guidance on their housing situation. Page - 2 - 1.1.2 To take all necessary steps to prevent and relieve homelessness, including carrying out home visits to landlords, families, mediation and reconciliation wherever possible. 1.1.3 To create and monitor Personal Housing Plans with clients ensure actions are targeted to address the underlying issues leading to homelessness, including health, education employment and budgetary skills 1.1.4 To carry out investigations and assess homeless applications in accordance with Part VII of the Housing Act 1996, as amended by the Homelessness Act 2002, The Homelessness Reduction Act 2017, The Homelessness Code of Guidance, legislation and caselaw, internal policies and procedures. 1.1.5 To carry out investigations and assess applications for the Council s Housing Waiting List in accordance with Part VI of the Housing Act 1996. 1.1.6 To arrange for the provision of suitable temporary accommodation and to liaise with the internal and external support providers / management of clients in temporary accommodation. 1.1.7 To assist clients to seek alternative accommodation within the Private Rented Sector 1.1.8 To ensure that appropriate support is available to clients through referral to external agencies. 1.1.9 To actively work with external partners and other agencies to support clients to resolve housing issues and prevent homelessness 1.1.10 To ensure timely and accurate recording of all actions taken, including HCLIC reportable actions This is one of a number of roles we are recruiting for please visit our website colbernlimited co uk Temporary Homelessness & Prevention Officer for an initial period of at least 3 months. The successful candidate must have strong experience working with all areas of legislation under Part 7 of the Housing Act, including: Assessing homelessness applications Conducting customer interviews Managing all aspects of statutory decision-making and issuing decisions The role requires a minimum of two days per week in the Rugby office to cover duty, with the remainder of the week available for hybrid working. A good understanding of the legislation used for decision making regarding homelessness, including the Homelessness Reduction Act 2017, Housing Act 1996 Previous experience of making decisions connected with homelessness applications Previous experience of working with clients to prevent them becoming homeless Excellent listening and communication skills with a wide range of people of all ages and backgrounds Experience of explaining complex issues in a face to face, telephone based or video-based environment Good time management skills and the ability to work effectively under pressure and prioritise to meet deadlines Ability to work in partnership, network, influence, problem solve, overcome barriers and apply solution focused approaches PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
As a Housing Officer in Leyland, you'll manage housing services and support tenants to ensure properties are well-maintained and issues are resolved promptly. This role in the not-for-profit sector is key to keeping operations running smoothly by assisting residents and maintaining positive tenant relationships. Client Details An organisation in the not-for-profit sector based in Leyland. Description Provide support and advice to tenants on housing-related matters. Ensure properties are maintained to a high standard by coordinating necessary repairs and maintenance. Handle tenant queries and complaints, resolving issues efficiently. Conduct regular property inspections to ensure compliance with tenancy agreements. Manage tenant agreements, including sign-ups and terminations. Work with external agencies to provide additional support to tenants where needed. Maintain accurate records of all tenant interactions and property updates. Support team members with housing-related projects and initiatives. Profile A successful Housing Officer should have: Experience in housing or property management, ideally within the not-for-profit sector. Strong communication and problem-solving skills. Knowledge of housing legislation and tenancy agreements. Ability to work independently and manage a busy workload. Attention to detail and good organisational skills. Job Offer An hourly rate of 18.00 to 22.00, dependent on the level of experience. A temporary position with the opportunity to make a real impact in the not-for-profit sector. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
23/09/2026
Seasonal
As a Housing Officer in Leyland, you'll manage housing services and support tenants to ensure properties are well-maintained and issues are resolved promptly. This role in the not-for-profit sector is key to keeping operations running smoothly by assisting residents and maintaining positive tenant relationships. Client Details An organisation in the not-for-profit sector based in Leyland. Description Provide support and advice to tenants on housing-related matters. Ensure properties are maintained to a high standard by coordinating necessary repairs and maintenance. Handle tenant queries and complaints, resolving issues efficiently. Conduct regular property inspections to ensure compliance with tenancy agreements. Manage tenant agreements, including sign-ups and terminations. Work with external agencies to provide additional support to tenants where needed. Maintain accurate records of all tenant interactions and property updates. Support team members with housing-related projects and initiatives. Profile A successful Housing Officer should have: Experience in housing or property management, ideally within the not-for-profit sector. Strong communication and problem-solving skills. Knowledge of housing legislation and tenancy agreements. Ability to work independently and manage a busy workload. Attention to detail and good organisational skills. Job Offer An hourly rate of 18.00 to 22.00, dependent on the level of experience. A temporary position with the opportunity to make a real impact in the not-for-profit sector. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Housing Advice and Prevention Officer Location: Ipswich Remote Rate: £30 per hour Umbrella Initial Contract Length: 4 months Working Hours: 37 hours per week Role summary You will provide comprehensive housing options advice to customers with a range of housing needs, with a strong focus on preventing and relieving homelessness. You will assess individual circumstances, determine statutory housing duties and identify practical solutions that help customers secure or maintain suitable accommodation. The role involves managing a varied and complex caseload while working closely with vulnerable customers, their advocates, support networks and partner agencies. What you will do as a Housing Advice and Prevention Officer Assess housing and homelessness applications in accordance with relevant legislation, statutory guidance and local policies. Interview and investigate customers who are homeless or threatened with homelessness to establish their circumstances and housing needs. Undertake active homelessness prevention and relief casework, identifying appropriate interventions and housing solutions. Manage a varied and complex caseload from initial application through to housing outcomes, ensuring decisions and actions are accurately documented. Provide clear housing advice covering areas such as eligibility, housing options, allocations, temporary accommodation and tenancy sustainment. Work with customers experiencing complex circumstances, including domestic abuse, safeguarding concerns, offending histories and other vulnerabilities. Work collaboratively with statutory and voluntary agencies to achieve positive outcomes for customers with acute housing needs. What you will need as a Housing Advice and Prevention Officer Previous experience working within housing needs, homelessness, housing options or a closely related service. Experience supporting people who are homeless, threatened with homelessness or otherwise vulnerable. Working knowledge of homelessness and current housing legislation, with the ability to explain complex requirements clearly. Experience assessing customer circumstances and identifying appropriate housing solutions. Strong interpersonal and negotiation skills with the ability to achieve positive outcomes. Experience of effective multi-agency working. What's on offer £30 per hour Umbrella 4-month initial contract 37 hours per week Opportunity to work within a frontline housing service supporting customers to prevent homelessness and achieve sustainable housing outcomes. Apply for the Housing Advice and Prevention Officer role Apply today or contact your recruitment consultant to discuss the Housing Advice and Prevention Officer opportunity in more detail.
23/09/2026
Contract
Housing Advice and Prevention Officer Location: Ipswich Remote Rate: £30 per hour Umbrella Initial Contract Length: 4 months Working Hours: 37 hours per week Role summary You will provide comprehensive housing options advice to customers with a range of housing needs, with a strong focus on preventing and relieving homelessness. You will assess individual circumstances, determine statutory housing duties and identify practical solutions that help customers secure or maintain suitable accommodation. The role involves managing a varied and complex caseload while working closely with vulnerable customers, their advocates, support networks and partner agencies. What you will do as a Housing Advice and Prevention Officer Assess housing and homelessness applications in accordance with relevant legislation, statutory guidance and local policies. Interview and investigate customers who are homeless or threatened with homelessness to establish their circumstances and housing needs. Undertake active homelessness prevention and relief casework, identifying appropriate interventions and housing solutions. Manage a varied and complex caseload from initial application through to housing outcomes, ensuring decisions and actions are accurately documented. Provide clear housing advice covering areas such as eligibility, housing options, allocations, temporary accommodation and tenancy sustainment. Work with customers experiencing complex circumstances, including domestic abuse, safeguarding concerns, offending histories and other vulnerabilities. Work collaboratively with statutory and voluntary agencies to achieve positive outcomes for customers with acute housing needs. What you will need as a Housing Advice and Prevention Officer Previous experience working within housing needs, homelessness, housing options or a closely related service. Experience supporting people who are homeless, threatened with homelessness or otherwise vulnerable. Working knowledge of homelessness and current housing legislation, with the ability to explain complex requirements clearly. Experience assessing customer circumstances and identifying appropriate housing solutions. Strong interpersonal and negotiation skills with the ability to achieve positive outcomes. Experience of effective multi-agency working. What's on offer £30 per hour Umbrella 4-month initial contract 37 hours per week Opportunity to work within a frontline housing service supporting customers to prevent homelessness and achieve sustainable housing outcomes. Apply for the Housing Advice and Prevention Officer role Apply today or contact your recruitment consultant to discuss the Housing Advice and Prevention Officer opportunity in more detail.
Client Local Authority in Havering Job Title Housing Solutions Officer Pay Rate 22.41 an hour PAYE/ 29.25 UMB Hours 36 Hours a week(Mon-Fri) Duration Initial 3 Month Contract Location Hybrid 2-3 days in the office; Dockside,Newham E16 Description Private rented solutions and rent deposit scheme Homelessness prevention, relief and main duty assessments and s184 decisions KEY DUTIES: To deliver a comprehensive homelessness assessment, prevention and relief service in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, Homelessness Reduction Act 2017 and associated legislation, statutory Codes of Guidance and relevant case laws. To provide expert housing advice and statutory homelessness functions in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, the Homelessness Reduction Act 2017 and associated legislation, Codes of Guidance and case law. To manage a caseload of homelessness applications from initial approach through to statutory decision, ensuring that all duties are discharged lawfully, consistently and in a customer-focused manner. To managing cases approaching cessation of homelessness duties, securing suitable private rented accommodation, sustaining existing tenancies and preventing homelessness through effective intervention, negotiation and partnership working. To act as a key interface between tenants, landlords, letting agents, housing providers and Council services, promoting successful tenancy outcomes and preventing homelessness through early intervention, mediation and support. EXPERIENCE/KNOWLEDGE: Experience managing homelessness, housing options, or other frontline housing caseloads. Good knowledge of homelessness legislation, particularly duties under Sections 188 and 193 of the Housing Act 1996, Parts 6 and 7 and the Homelessness Reduction Act 2017 as well as the Renters Right Act 2025. Experience making statutory housing decisions and preparing written notifications or case records. Strong understanding of housing options, welfare benefits, tenancy law, and landlord and tenant responsibilities. o Housing Act 1996 Parts VI and VII. o Homelessness Reduction Act 2017. o Homelessness Code of Guidance. o Landlord and tenant legislation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
22/09/2026
Contract
Client Local Authority in Havering Job Title Housing Solutions Officer Pay Rate 22.41 an hour PAYE/ 29.25 UMB Hours 36 Hours a week(Mon-Fri) Duration Initial 3 Month Contract Location Hybrid 2-3 days in the office; Dockside,Newham E16 Description Private rented solutions and rent deposit scheme Homelessness prevention, relief and main duty assessments and s184 decisions KEY DUTIES: To deliver a comprehensive homelessness assessment, prevention and relief service in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, Homelessness Reduction Act 2017 and associated legislation, statutory Codes of Guidance and relevant case laws. To provide expert housing advice and statutory homelessness functions in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, the Homelessness Reduction Act 2017 and associated legislation, Codes of Guidance and case law. To manage a caseload of homelessness applications from initial approach through to statutory decision, ensuring that all duties are discharged lawfully, consistently and in a customer-focused manner. To managing cases approaching cessation of homelessness duties, securing suitable private rented accommodation, sustaining existing tenancies and preventing homelessness through effective intervention, negotiation and partnership working. To act as a key interface between tenants, landlords, letting agents, housing providers and Council services, promoting successful tenancy outcomes and preventing homelessness through early intervention, mediation and support. EXPERIENCE/KNOWLEDGE: Experience managing homelessness, housing options, or other frontline housing caseloads. Good knowledge of homelessness legislation, particularly duties under Sections 188 and 193 of the Housing Act 1996, Parts 6 and 7 and the Homelessness Reduction Act 2017 as well as the Renters Right Act 2025. Experience making statutory housing decisions and preparing written notifications or case records. Strong understanding of housing options, welfare benefits, tenancy law, and landlord and tenant responsibilities. o Housing Act 1996 Parts VI and VII. o Homelessness Reduction Act 2017. o Homelessness Code of Guidance. o Landlord and tenant legislation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Morgan Jones Recruitment Consultants
Chatham, Kent
Do you have previous experience working within a Housing Options or Homelessness Prevention service? Do you have knowledge of homelessness legislation, including the Housing Act and Homelessness Reduction Act? Housing Options Officer Location: Chatham Contract: Temporary (3-6 Months) Pay Rate: £20.70 per hour About the Role Our Client is seeking an experienced Housing Options Officer to join their Housing team on a temporary basis. This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing advice, and case management to make a meaningful difference to vulnerable households. You will provide specialist housing advice and support to individuals and families facing homelessness or housing difficulties, helping them identify suitable housing solutions and preventing homelessness wherever possible. This role requires strong case management skills, excellent communication, and the ability to work effectively with a wide range of stakeholders. Key Responsibilities Provide housing advice, guidance, and practical support to individuals and families in housing need. Undertake homelessness assessments and determine appropriate duties and interventions. Work proactively to prevent and relieve homelessness through negotiation, mediation, and support planning. Develop and implement Personal Housing Plans tailored to individual circumstances. Support customers in accessing social housing, private rented accommodation, supported housing, and other housing options. Liaise with landlords, housing providers, social care teams, voluntary organisations, and other partner agencies. Manage a diverse caseload, ensuring accurate records and compliance with relevant legislation. Conduct thorough investigations and contribute to homelessness decision-making processes. Support vulnerable customers by identifying barriers to housing and arranging appropriate interventions. Attend case conferences, multi-agency meetings, and outreach activities as required. About You Previous experience within housing options, homelessness prevention, housing advice, or a related housing service. Strong knowledge of homelessness legislation and housing law. Experience working with vulnerable households and complex casework. Excellent communication, negotiation, and problem-solving skills. Ability to manage competing priorities and work under pressure. Strong record-keeping and IT skills. Customer-focused with a compassionate and professional approach. Equivalent housing qualification at Level 2 This is a fantastic opportunity to join a busy and supportive team while making a positive impact within the local community. About Morgan Jones Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie and Data Retention Policy which can be found on our website. Due to the high volume of applicants we receive, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
22/09/2026
Full time
Do you have previous experience working within a Housing Options or Homelessness Prevention service? Do you have knowledge of homelessness legislation, including the Housing Act and Homelessness Reduction Act? Housing Options Officer Location: Chatham Contract: Temporary (3-6 Months) Pay Rate: £20.70 per hour About the Role Our Client is seeking an experienced Housing Options Officer to join their Housing team on a temporary basis. This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing advice, and case management to make a meaningful difference to vulnerable households. You will provide specialist housing advice and support to individuals and families facing homelessness or housing difficulties, helping them identify suitable housing solutions and preventing homelessness wherever possible. This role requires strong case management skills, excellent communication, and the ability to work effectively with a wide range of stakeholders. Key Responsibilities Provide housing advice, guidance, and practical support to individuals and families in housing need. Undertake homelessness assessments and determine appropriate duties and interventions. Work proactively to prevent and relieve homelessness through negotiation, mediation, and support planning. Develop and implement Personal Housing Plans tailored to individual circumstances. Support customers in accessing social housing, private rented accommodation, supported housing, and other housing options. Liaise with landlords, housing providers, social care teams, voluntary organisations, and other partner agencies. Manage a diverse caseload, ensuring accurate records and compliance with relevant legislation. Conduct thorough investigations and contribute to homelessness decision-making processes. Support vulnerable customers by identifying barriers to housing and arranging appropriate interventions. Attend case conferences, multi-agency meetings, and outreach activities as required. About You Previous experience within housing options, homelessness prevention, housing advice, or a related housing service. Strong knowledge of homelessness legislation and housing law. Experience working with vulnerable households and complex casework. Excellent communication, negotiation, and problem-solving skills. Ability to manage competing priorities and work under pressure. Strong record-keeping and IT skills. Customer-focused with a compassionate and professional approach. Equivalent housing qualification at Level 2 This is a fantastic opportunity to join a busy and supportive team while making a positive impact within the local community. About Morgan Jones Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie and Data Retention Policy which can be found on our website. Due to the high volume of applicants we receive, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
About The role The key purpose of this role is to conduct occupancy inspections of temporary accommodations provided by the Councils for homeless households. In addition, you will be performing checks, this role will manage the innovative inspection TA checker being developed by the Council. Your responsibilities include liaising with landlords to ensure compliance with their obligations, including standards of repairs and maintenance. The position requires an organised individual who can communicate effectively, conduct inspections at multiple sites. We want people who thrive on providing excellent services to homeless households and act as a contact point for accommodation providers working with the Council. Additional duties include addressing any repair issues, assessing accommodation suitability under the 1996 Housing Act (as amended), responding to safeguarding concerns, overseeing legal matters related to occupancy and handling unauthorised occupants. For this role, you will need to have knowledge of temporary Accommodation provision. You will need access to a car and have a driving license for this role. Essential qualifications, skills and experience Strong communication, mediation and interpersonal skills. Experience of carrying out property inspections and knowledge of housing standards. Track record of dealing with landlords and providers. Experience in conducting suitability assessments and providing ongoing housing support to individuals and families. Knowledge of relevant Temporary Accommodation regulations and standards. Ability to work independently and as part of a team.
19/09/2026
Contract
About The role The key purpose of this role is to conduct occupancy inspections of temporary accommodations provided by the Councils for homeless households. In addition, you will be performing checks, this role will manage the innovative inspection TA checker being developed by the Council. Your responsibilities include liaising with landlords to ensure compliance with their obligations, including standards of repairs and maintenance. The position requires an organised individual who can communicate effectively, conduct inspections at multiple sites. We want people who thrive on providing excellent services to homeless households and act as a contact point for accommodation providers working with the Council. Additional duties include addressing any repair issues, assessing accommodation suitability under the 1996 Housing Act (as amended), responding to safeguarding concerns, overseeing legal matters related to occupancy and handling unauthorised occupants. For this role, you will need to have knowledge of temporary Accommodation provision. You will need access to a car and have a driving license for this role. Essential qualifications, skills and experience Strong communication, mediation and interpersonal skills. Experience of carrying out property inspections and knowledge of housing standards. Track record of dealing with landlords and providers. Experience in conducting suitability assessments and providing ongoing housing support to individuals and families. Knowledge of relevant Temporary Accommodation regulations and standards. Ability to work independently and as part of a team.
We are recruiting on behalf of a leading social housing provider for an experienced Temporary Accommodation Officer in Shaftesbury to provide proactive housing management and support to residents at risk of homelessness. The role will involve working closely with individuals and families in temporary accommodation, helping them maintain their tenancy, maximise their income and progress towards secure, permanent housing . Key Responsibilities of a Tmporary Accommodation Officer: Manage a caseload of residents in temporary accommodation, providing housing advice, guidance and tenancy sustainment support . Work with residents on a one-to-one basis to develop personal housing plans and support their move towards permanent accommodation. Provide advice and assistance with Housing Benefit, Universal Credit, PIP, appeals and income maximisation . Monitor rent accounts and arrears, working with residents and Customer Accounts teams to establish sustainable payment and budgeting plans. Manage tenancy terminations, voids and allocations, helping to minimise void turnaround times. Respond proactively to ASB, nuisance, harassment and safeguarding concerns , working with relevant teams and external agencies. Undertake regular accommodation and scheme inspections, monitor repairs and ensure properties and communal areas remain safe and well maintained. Maintain accurate housing and customer records, ensuring compliance with relevant legislation, policies and data requirements. Work collaboratively with supported housing teams, local authorities, social services, health professionals and voluntary-sector providers. About You: Experience within housing, supported housing, homelessness, temporary accommodation or a related care/support environment . Good knowledge of housing management, tenancy sustainment and relevant housing legislation. Experience working with vulnerable residents and complex needs , with an understanding of safeguarding and trauma-informed approaches. Knowledge of welfare benefits and financial inclusion , including Housing Benefit and Universal Credit. Strong communication and interpersonal skills, with the ability to build trust and manage sensitive conversations. Experience managing ASB, tenancy issues and safeguarding concerns. A proactive, customer-focused approach and the ability to work independently while collaborating effectively with partner agencies. Good IT skills and experience maintaining accurate customer and housing records. This is an excellent opportunity for a housing professional who is passionate about supporting vulnerable residents, preventing homelessness and helping people move towards safe, secure and sustainable homes . If this Temporary Accommodation Officer role is of interest, please apply or contact (url removed)
14/09/2026
Full time
We are recruiting on behalf of a leading social housing provider for an experienced Temporary Accommodation Officer in Shaftesbury to provide proactive housing management and support to residents at risk of homelessness. The role will involve working closely with individuals and families in temporary accommodation, helping them maintain their tenancy, maximise their income and progress towards secure, permanent housing . Key Responsibilities of a Tmporary Accommodation Officer: Manage a caseload of residents in temporary accommodation, providing housing advice, guidance and tenancy sustainment support . Work with residents on a one-to-one basis to develop personal housing plans and support their move towards permanent accommodation. Provide advice and assistance with Housing Benefit, Universal Credit, PIP, appeals and income maximisation . Monitor rent accounts and arrears, working with residents and Customer Accounts teams to establish sustainable payment and budgeting plans. Manage tenancy terminations, voids and allocations, helping to minimise void turnaround times. Respond proactively to ASB, nuisance, harassment and safeguarding concerns , working with relevant teams and external agencies. Undertake regular accommodation and scheme inspections, monitor repairs and ensure properties and communal areas remain safe and well maintained. Maintain accurate housing and customer records, ensuring compliance with relevant legislation, policies and data requirements. Work collaboratively with supported housing teams, local authorities, social services, health professionals and voluntary-sector providers. About You: Experience within housing, supported housing, homelessness, temporary accommodation or a related care/support environment . Good knowledge of housing management, tenancy sustainment and relevant housing legislation. Experience working with vulnerable residents and complex needs , with an understanding of safeguarding and trauma-informed approaches. Knowledge of welfare benefits and financial inclusion , including Housing Benefit and Universal Credit. Strong communication and interpersonal skills, with the ability to build trust and manage sensitive conversations. Experience managing ASB, tenancy issues and safeguarding concerns. A proactive, customer-focused approach and the ability to work independently while collaborating effectively with partner agencies. Good IT skills and experience maintaining accurate customer and housing records. This is an excellent opportunity for a housing professional who is passionate about supporting vulnerable residents, preventing homelessness and helping people move towards safe, secure and sustainable homes . If this Temporary Accommodation Officer role is of interest, please apply or contact (url removed)
