Building Safety Manager Our Client is looking for Building Saftety Manager to provide professional leadership and assurance in the management of building safety for the Council's HRBs. Lead the operational management of building safety for designated HRBs within the council's housing stock. - Oversee compliance with the Building Safety Act 2022, Fire Safety Act 2021, the Regulatory Reform (Fire Safety) Order 2005 and the Fire Safety (Residential Evacuation Plans) (England) Regulations 2025, ensuring that statutory duties are fully discharged. - Build, maintain and review Building Safety Cases and Building Safety Case Reports, ensuring accurate documentation, up-to-date records and evidence of effective control measures. - Undertake and coordinate regular building inspections, reviews, assessments and audits relating to structural and fire & building safety. - Work with the Fire & Building Safety Manager, Head of Fire & Building Safety and other stakeholders to identify and mitigate building safety risks. - Develop and implement building safety management systems and procedures in line with statutory requirements and best practice. - Coordinate with the Housing, Asset Management and Repairs teams to ensure safety related actions are prioritised and completed. - Promote and facilitate resident engagement, providing clear and accessible information about safety measures, responsibilities and performance. - Undertake or oversee minor physical works to improve building safety - such as installing or upgrading fire safety signage, information displays or wayfinding systems in accordance with regulatory requirements. - Oversee procurement and delivery of major building safety works - including fire safety, fa ade, life safety systems and structural upgrades in higher-risk buildings (HRBs). - Act as a key liaison with the Building Safety Regulator and London Fire Brigade, ensuring timely submissions, responses and compliance with statutory requirements. - Chair and attend relevant internal and external meetings relating to building and fire safety, ensuring effective communication and follow-up actions. - Coach and mentor Housing Officers and other relevant staff, enhancing their understanding and implementation of building safety responsibilities. - Provide professional advice and guidance to colleagues and senior managers on all aspects of fire and building safety compliance. - Support the council's wider compliance programmes and contribute to strategic planning and improvement initiatives. - Maintain up to date knowledge of legislation, standards and best practice in fire and building safety management. A strong working knowledge of the Building Safety Act 2022, Fire Safety Act 2021 and the Regulatory Reform (Fire Safety) Order 2005, with the ability to apply these within a social housing context. An understanding of building safety case principles, building control processes and resident engagement requirements, alongside the role of the Building Safety Regulator and local authority governance frameworks. At least three years' relevant experience, having developed and managed Building Safety Case Reports, coordinated multi-disciplinary teams and supported continuous safety improvements. Confident with engaging with residents and stakeholders, mentoring operational teams and contributing to a positive compliance culture. A CIOB Level 6 Diploma in Building Safety Management (or working towards), supported by ongoing professional development and eligibility for relevant professional memberships, is expected.
29/05/2026
Contract
Building Safety Manager Our Client is looking for Building Saftety Manager to provide professional leadership and assurance in the management of building safety for the Council's HRBs. Lead the operational management of building safety for designated HRBs within the council's housing stock. - Oversee compliance with the Building Safety Act 2022, Fire Safety Act 2021, the Regulatory Reform (Fire Safety) Order 2005 and the Fire Safety (Residential Evacuation Plans) (England) Regulations 2025, ensuring that statutory duties are fully discharged. - Build, maintain and review Building Safety Cases and Building Safety Case Reports, ensuring accurate documentation, up-to-date records and evidence of effective control measures. - Undertake and coordinate regular building inspections, reviews, assessments and audits relating to structural and fire & building safety. - Work with the Fire & Building Safety Manager, Head of Fire & Building Safety and other stakeholders to identify and mitigate building safety risks. - Develop and implement building safety management systems and procedures in line with statutory requirements and best practice. - Coordinate with the Housing, Asset Management and Repairs teams to ensure safety related actions are prioritised and completed. - Promote and facilitate resident engagement, providing clear and accessible information about safety measures, responsibilities and performance. - Undertake or oversee minor physical works to improve building safety - such as installing or upgrading fire safety signage, information displays or wayfinding systems in accordance with regulatory requirements. - Oversee procurement and delivery of major building safety works - including fire safety, fa ade, life safety systems and structural upgrades in higher-risk buildings (HRBs). - Act as a key liaison with the Building Safety Regulator and London Fire Brigade, ensuring timely submissions, responses and compliance with statutory requirements. - Chair and attend relevant internal and external meetings relating to building and fire safety, ensuring effective communication and follow-up actions. - Coach and mentor Housing Officers and other relevant staff, enhancing their understanding and implementation of building safety responsibilities. - Provide professional advice and guidance to colleagues and senior managers on all aspects of fire and building safety compliance. - Support the council's wider compliance programmes and contribute to strategic planning and improvement initiatives. - Maintain up to date knowledge of legislation, standards and best practice in fire and building safety management. A strong working knowledge of the Building Safety Act 2022, Fire Safety Act 2021 and the Regulatory Reform (Fire Safety) Order 2005, with the ability to apply these within a social housing context. An understanding of building safety case principles, building control processes and resident engagement requirements, alongside the role of the Building Safety Regulator and local authority governance frameworks. At least three years' relevant experience, having developed and managed Building Safety Case Reports, coordinated multi-disciplinary teams and supported continuous safety improvements. Confident with engaging with residents and stakeholders, mentoring operational teams and contributing to a positive compliance culture. A CIOB Level 6 Diploma in Building Safety Management (or working towards), supported by ongoing professional development and eligibility for relevant professional memberships, is expected.
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
28/05/2026
Contract
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
KM Education Recruitment Ltd
Penwortham, Lancashire
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Lead Housing Support Officer Location: Lancashire - Must be flexible with travel Salary: up to 32,600 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent The Role: Lead, coach, and support a team of Housing Support Officer, through supervision, mentoring, and performance development activities. Support the delivery of a high-quality accommodation support service, contributing to continuous improvement and service development. Provide specialist housing advice and guidance to participants and colleagues, ensuring accurate and effective support is delivered. Manage a small caseload of complex cases, providing tailored support to help individuals secure and maintain suitable accommodation. Deliver workshops and practice development sessions to improve team capability and service standards. Conduct case reviews, audits, and quality checks to ensure compliance with contractual requirements and KPIs. Build and maintain strong working relationships with key stakeholders, including referral partners and external housing providers. Support the Accommodation Team Manager in driving consistency, quality, and best practice across the service. Monitor and promote high standards of practice through observation, coaching, and feedback. Ensure effective organisation of workload and deadlines while maintaining accurate records and case documentation. Criteria: Must have experience of working within a similar Housing/Accommodation role, with a sound knowledge of legislation and options. Must have experience, or knowledge, of the Criminal Justice System. Excellent communication and interpersonal skills. Must be IT literate. Must be flexible with travel. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
26/05/2026
Full time
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Lead Housing Support Officer Location: Lancashire - Must be flexible with travel Salary: up to 32,600 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent The Role: Lead, coach, and support a team of Housing Support Officer, through supervision, mentoring, and performance development activities. Support the delivery of a high-quality accommodation support service, contributing to continuous improvement and service development. Provide specialist housing advice and guidance to participants and colleagues, ensuring accurate and effective support is delivered. Manage a small caseload of complex cases, providing tailored support to help individuals secure and maintain suitable accommodation. Deliver workshops and practice development sessions to improve team capability and service standards. Conduct case reviews, audits, and quality checks to ensure compliance with contractual requirements and KPIs. Build and maintain strong working relationships with key stakeholders, including referral partners and external housing providers. Support the Accommodation Team Manager in driving consistency, quality, and best practice across the service. Monitor and promote high standards of practice through observation, coaching, and feedback. Ensure effective organisation of workload and deadlines while maintaining accurate records and case documentation. Criteria: Must have experience of working within a similar Housing/Accommodation role, with a sound knowledge of legislation and options. Must have experience, or knowledge, of the Criminal Justice System. Excellent communication and interpersonal skills. Must be IT literate. Must be flexible with travel. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
A Public Sector organisation is seeking an experienced Compliance Manager (Big Six) Your new company This public sector organisation has a great property team and plans to lead on how compliance of the big six is managed. They are driving the change needed to ensure they are delivering for both business and residents. Your new role Strategic & Operational Compliance LeadershipTake full operational responsibility for statutory property compliance across the Big Six: Building Safety / Fire Safety Gas Safety Electrical Safety Water Hygiene (Legionella) Asbestos Management Lifts & Lifting Equipment Act as the organisation's subject-matter lead on compliance, advising senior leaders on risk, assurance, and mitigation. Governance, Assurance & Risk Ensure robust compliance frameworks, policies, procedures, and controls are in place and operating effectively. Lead internal audits, external audits, and regulator engagement, including preparation for Housing Regulator, Fire Authority, or internal assurance reviews. Maintain accurate, up-to-date compliance dashboards and reporting for: Director-level leadership Cabinet Members / Boards Audit & Risk Committees Contractor & Programme Management Manage and challenge external compliance contractors and consultants to ensure: Statutory works are delivered on time and to standard Data integrity is robust Value for money is achieved Oversee remediation programmes, managing risk-based prioritisation and escalations where compliance failure is identified. Team Leadership Provide leadership to compliance officers and operational leads, embedding consistent standards and accountability. Support capability uplift within the team through guidance, coaching, and clear performance expectations. Building Safety & Emerging Regulation Support the organisation's response to: The Building Safety Act Fire safety reform Evolving housing regulation and consumer standards Ensure clear accountability models are in place for higher-risk buildings (where applicable). What you'll need to succeed Proven experience in a senior compliance role within public-sector housing or property services (local authority or housing association).Demonstrable hands-on responsibility for managing all Big Six compliance areas. Strong working knowledge of: Building Safety legislation Housing regulation and statutory landlord duties Experience dealing with: Auditors Regulators Senior elected members or boards Excellent stakeholder management skills, with the ability to operate at operational and strategic level simultaneously. Comfortable stepping into pressured environments with live compliance challenges. What you'll get in return You will be paid between £400 - £550 per day Umbrella dependant on experience, the contract on offer is a three month rolling contract (with clear opportunities for this to roll on), you will be offered hybrid working of 3 days a week in office or site and 2 days from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
20/05/2026
Seasonal
A Public Sector organisation is seeking an experienced Compliance Manager (Big Six) Your new company This public sector organisation has a great property team and plans to lead on how compliance of the big six is managed. They are driving the change needed to ensure they are delivering for both business and residents. Your new role Strategic & Operational Compliance LeadershipTake full operational responsibility for statutory property compliance across the Big Six: Building Safety / Fire Safety Gas Safety Electrical Safety Water Hygiene (Legionella) Asbestos Management Lifts & Lifting Equipment Act as the organisation's subject-matter lead on compliance, advising senior leaders on risk, assurance, and mitigation. Governance, Assurance & Risk Ensure robust compliance frameworks, policies, procedures, and controls are in place and operating effectively. Lead internal audits, external audits, and regulator engagement, including preparation for Housing Regulator, Fire Authority, or internal assurance reviews. Maintain accurate, up-to-date compliance dashboards and reporting for: Director-level leadership Cabinet Members / Boards Audit & Risk Committees Contractor & Programme Management Manage and challenge external compliance contractors and consultants to ensure: Statutory works are delivered on time and to standard Data integrity is robust Value for money is achieved Oversee remediation programmes, managing risk-based prioritisation and escalations where compliance failure is identified. Team Leadership Provide leadership to compliance officers and operational leads, embedding consistent standards and accountability. Support capability uplift within the team through guidance, coaching, and clear performance expectations. Building Safety & Emerging Regulation Support the organisation's response to: The Building Safety Act Fire safety reform Evolving housing regulation and consumer standards Ensure clear accountability models are in place for higher-risk buildings (where applicable). What you'll need to succeed Proven experience in a senior compliance role within public-sector housing or property services (local authority or housing association).Demonstrable hands-on responsibility for managing all Big Six compliance areas. Strong working knowledge of: Building Safety legislation Housing regulation and statutory landlord duties Experience dealing with: Auditors Regulators Senior elected members or boards Excellent stakeholder management skills, with the ability to operate at operational and strategic level simultaneously. Comfortable stepping into pressured environments with live compliance challenges. What you'll get in return You will be paid between £400 - £550 per day Umbrella dependant on experience, the contract on offer is a three month rolling contract (with clear opportunities for this to roll on), you will be offered hybrid working of 3 days a week in office or site and 2 days from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Ackerman Pierce Ltd
Hammersmith And Fulham, London
You will be responsible for investigating and responding to complaints from residents, leaseholders, and other stakeholders relating to housing services. Working closely with internal departments, you will ensure complaints are handled promptly, sensitively, and in accordance with the Housing Ombudsman Complaint Handling Code . The successful candidate will have excellent communication skills, strong attention to detail, and the ability to manage challenging situations professionally. Key Responsibilities Manage and coordinate housing complaints from initial receipt through to resolution Investigate complaints thoroughly, gathering evidence and liaising with relevant departments Draft clear, accurate, and empathetic complaint responses Ensure compliance with complaint handling procedures, policies, and timescales Maintain accurate records and case management systems Identify trends and recurring issues to support service improvement Support managers with complaint reviews and Ombudsman enquiries Provide excellent customer service to residents and stakeholders at all times Contribute to performance reporting and lessons learned initiatives About You We are looking for someone who has: Experience handling complaints , ideally within housing, public sector, or customer service environments Knowledge of social housing practices and complaint handling procedures Excellent written and verbal communication skills Strong investigative and problem-solving abilities Ability to manage a varied caseload and work to deadlines Good organisational and IT skills Experience working with vulnerable customers and sensitive situations A calm, professional, and customer-focused approach If you have the relevat skills then please apply today!
20/05/2026
Seasonal
You will be responsible for investigating and responding to complaints from residents, leaseholders, and other stakeholders relating to housing services. Working closely with internal departments, you will ensure complaints are handled promptly, sensitively, and in accordance with the Housing Ombudsman Complaint Handling Code . The successful candidate will have excellent communication skills, strong attention to detail, and the ability to manage challenging situations professionally. Key Responsibilities Manage and coordinate housing complaints from initial receipt through to resolution Investigate complaints thoroughly, gathering evidence and liaising with relevant departments Draft clear, accurate, and empathetic complaint responses Ensure compliance with complaint handling procedures, policies, and timescales Maintain accurate records and case management systems Identify trends and recurring issues to support service improvement Support managers with complaint reviews and Ombudsman enquiries Provide excellent customer service to residents and stakeholders at all times Contribute to performance reporting and lessons learned initiatives About You We are looking for someone who has: Experience handling complaints , ideally within housing, public sector, or customer service environments Knowledge of social housing practices and complaint handling procedures Excellent written and verbal communication skills Strong investigative and problem-solving abilities Ability to manage a varied caseload and work to deadlines Good organisational and IT skills Experience working with vulnerable customers and sensitive situations A calm, professional, and customer-focused approach If you have the relevat skills then please apply today!
We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Ability to manage a diverse and demanding caseload independently Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
15/05/2026
Contract
We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Ability to manage a diverse and demanding caseload independently Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title : Housing Reviews Officer Location : Remote Contract Type : Temporary (4 weeks) Salary : 25- 29 per hour (DOE) Hours: 15 hours per week About Us Connect2Dorset is the managed service provider for Dorset Council, supplying high-quality temporary, contract, and interim staffing solutions across various departments. We are proud to be an ethical, trustworthy, and caring organisation. About the Role We are seeking an experienced Housing Reviews Officer to join Dorset Council on a fully remote, home-based basis (15 hours per week). This role involves carrying out statutory housing reviews under Parts VI and VII of the Housing Act 1996. The successful candidate will have strong experience undertaking Section 202 reviews within a Local Authority setting and will be confident drafting detailed, legally robust decision letters. You will apply up-to-date legislation, statutory guidance, case law, and council policy to ensure high-quality, well-reasoned review decisions that are clearly communicated in plain English. This is a short-term temporary contract for 6 weeks, offering an opportunity to support the Council in delivering fair and legally compliant housing review decisions. Key Responsibilities Carry out statutory reviews under Parts VI and VII of the Housing Act 1996. Ensure full compliance with statutory requirements relating to Section 202 Reviews and Section 204 Appeals. Apply detailed knowledge of homelessness legislation including the Housing Act 1996 (as amended), the Homelessness Act 2002, the Localism Act 2011, and the Homelessness Reduction Act 2017. Maintain up-to-date knowledge of relevant case law and its impact on statutory housing decisions. Interpret and apply Dorset Council's housing allocation policies and strategies within review decisions. Draft detailed, fully reasoned, and legally compliant decision letters capable of withstanding further legal challenge. Communicate complex legal concepts clearly and effectively in plain English to applicants. Scrutinise case files and identify any further enquiries required prior to completing reviews. Carry out relevant enquiries and maintain accurate and comprehensive case notes. Review client information using the Council's housing management system (Huume). Negotiate calmly and objectively with distressed or dissatisfied applicants to achieve fair outcomes. Utilise Microsoft Office and other IT systems effectively in the production and management of review documentation. Qualifications and Skills Minimum of 2 years' experience undertaking Part VI and Part VII statutory housing reviews within a Local Authority setting. Strong working knowledge of homelessness legislation, statutory guidance, and case law. Demonstrable experience drafting robust Section 202 review decision letters. Excellent written communication skills, with the ability to produce detailed, legally sound decisions. Ability to interpret legislation and apply it accurately in complex housing cases. Strong analytical skills with attention to detail. Experience reviewing housing case management systems (Huume desirable). Confident handling challenging conversations with professionalism and empathy. Advanced IT skills, including Microsoft Office applications. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
15/05/2026
Seasonal
Job Title : Housing Reviews Officer Location : Remote Contract Type : Temporary (4 weeks) Salary : 25- 29 per hour (DOE) Hours: 15 hours per week About Us Connect2Dorset is the managed service provider for Dorset Council, supplying high-quality temporary, contract, and interim staffing solutions across various departments. We are proud to be an ethical, trustworthy, and caring organisation. About the Role We are seeking an experienced Housing Reviews Officer to join Dorset Council on a fully remote, home-based basis (15 hours per week). This role involves carrying out statutory housing reviews under Parts VI and VII of the Housing Act 1996. The successful candidate will have strong experience undertaking Section 202 reviews within a Local Authority setting and will be confident drafting detailed, legally robust decision letters. You will apply up-to-date legislation, statutory guidance, case law, and council policy to ensure high-quality, well-reasoned review decisions that are clearly communicated in plain English. This is a short-term temporary contract for 6 weeks, offering an opportunity to support the Council in delivering fair and legally compliant housing review decisions. Key Responsibilities Carry out statutory reviews under Parts VI and VII of the Housing Act 1996. Ensure full compliance with statutory requirements relating to Section 202 Reviews and Section 204 Appeals. Apply detailed knowledge of homelessness legislation including the Housing Act 1996 (as amended), the Homelessness Act 2002, the Localism Act 2011, and the Homelessness Reduction Act 2017. Maintain up-to-date knowledge of relevant case law and its impact on statutory housing decisions. Interpret and apply Dorset Council's housing allocation policies and strategies within review decisions. Draft detailed, fully reasoned, and legally compliant decision letters capable of withstanding further legal challenge. Communicate complex legal concepts clearly and effectively in plain English to applicants. Scrutinise case files and identify any further enquiries required prior to completing reviews. Carry out relevant enquiries and maintain accurate and comprehensive case notes. Review client information using the Council's housing management system (Huume). Negotiate calmly and objectively with distressed or dissatisfied applicants to achieve fair outcomes. Utilise Microsoft Office and other IT systems effectively in the production and management of review documentation. Qualifications and Skills Minimum of 2 years' experience undertaking Part VI and Part VII statutory housing reviews within a Local Authority setting. Strong working knowledge of homelessness legislation, statutory guidance, and case law. Demonstrable experience drafting robust Section 202 review decision letters. Excellent written communication skills, with the ability to produce detailed, legally sound decisions. Ability to interpret legislation and apply it accurately in complex housing cases. Strong analytical skills with attention to detail. Experience reviewing housing case management systems (Huume desirable). Confident handling challenging conversations with professionalism and empathy. Advanced IT skills, including Microsoft Office applications. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Senior Estates Surveyor Daily Rate: 500 Location: County Hall, Leicestershire Job Type: Interim Contract Reed is currently recruiting on behalf of the Council for a Senior Estates Surveyor in Leicester. This pivotal role involves proactive management of the Council's property portfolio, contributing significantly to operational real estate activities aligned with the Council's Strategic Plan. Day-to-day of the role: Support the Business Partner Operational Real Estate in developing asset management and investment strategies. Identify surplus and under-performing assets, developing value-add initiatives or disposal plans. Negotiate leases, lease renewals, and rent reviews, and manage day-to-day operational management of assets. Prepare complex valuations for a variety of purposes including rent, rating, insurance, and asset estimates. Monitor expenditure, prepare accounts for service charges, and manage financial aspects including budget preparation. Act as Project Manager for developments on Council land and negotiate joint use arrangements. Appoint and monitor external agents and solicitors to support transaction cases. Represent Property Services at various internal/external groups and manage key relationships with the public, council members, and senior officers. Required Skills & Qualifications: Degree or equivalent in Land Management or a related field. Full Membership of the Royal Institution of Chartered Surveyors (RICS). Extensive experience in valuing a variety of properties and for various needs. Proven experience in asset management of both leasehold and freehold properties. Strong background in Landlord and Tenant management. Experience in local government settings and familiarity with relevant laws and legislation. Proficient in financial analysis, lease management, and operational asset management. To apply please send me your updated CV, I look forward to hearing from you. Mel Applin Reed
14/05/2026
Contract
Senior Estates Surveyor Daily Rate: 500 Location: County Hall, Leicestershire Job Type: Interim Contract Reed is currently recruiting on behalf of the Council for a Senior Estates Surveyor in Leicester. This pivotal role involves proactive management of the Council's property portfolio, contributing significantly to operational real estate activities aligned with the Council's Strategic Plan. Day-to-day of the role: Support the Business Partner Operational Real Estate in developing asset management and investment strategies. Identify surplus and under-performing assets, developing value-add initiatives or disposal plans. Negotiate leases, lease renewals, and rent reviews, and manage day-to-day operational management of assets. Prepare complex valuations for a variety of purposes including rent, rating, insurance, and asset estimates. Monitor expenditure, prepare accounts for service charges, and manage financial aspects including budget preparation. Act as Project Manager for developments on Council land and negotiate joint use arrangements. Appoint and monitor external agents and solicitors to support transaction cases. Represent Property Services at various internal/external groups and manage key relationships with the public, council members, and senior officers. Required Skills & Qualifications: Degree or equivalent in Land Management or a related field. Full Membership of the Royal Institution of Chartered Surveyors (RICS). Extensive experience in valuing a variety of properties and for various needs. Proven experience in asset management of both leasehold and freehold properties. Strong background in Landlord and Tenant management. Experience in local government settings and familiarity with relevant laws and legislation. Proficient in financial analysis, lease management, and operational asset management. To apply please send me your updated CV, I look forward to hearing from you. Mel Applin Reed
Commercial Property Management Officer Temporary Contract - 4 to 6 Months Hybrid Working - 3 Days On Site Per Week An exciting opportunity has arisen for an experienced Commercial Property Management Officer to join a busy and forward-thinking local authority team on an initial 4-6-month contract. This role will support the management of a large and diverse non-housing commercial property portfolio, helping to maximise income, support regeneration initiatives, and ensure the smooth day-to-day running of property management operations. The Role Working as part of the property team, you will provide administrative and operational support across a varied commercial portfolio. Key responsibilities include: Supporting the management of commercial property assets Assisting with budget preparation and ongoing budget monitoring Maintaining and updating tenancy, property and operational records Acting as a first point of contact for tenant enquiries Logging and tracking maintenance and facilities management issues Supporting rent reviews and lease renewals alongside external consultants Processing landlord consent requests and issuing standard correspondence Updating internal systems following lease events Assisting with the preparation of rent, service charge and ad hoc invoices Supporting service charge reconciliations and year-end accounts Managing purchase orders and contractor invoice verification Assisting with insurance claim administration and record keeping Carrying out property visits including key handovers, meter readings and compliance checks About You The successful candidate will ideally have: Degree-level education or equivalent experience A qualification relating to surveying or property management would be advantageous Strong numeracy skills and confidence using Microsoft Excel Experience within commercial property, estates or asset management environments Excellent organisational skills with the ability to manage multiple priorities Strong written and verbal communication skills The ability to produce clear and concise reports A proactive and flexible approach to work Strong analytical and problem-solving skills The ability to work independently and under pressure Commercial project management experience would be beneficial but is not essential. This is an excellent opportunity to gain valuable experience within a dynamic public sector property environment while contributing to a varied and interesting commercial portfolio.
14/05/2026
Contract
Commercial Property Management Officer Temporary Contract - 4 to 6 Months Hybrid Working - 3 Days On Site Per Week An exciting opportunity has arisen for an experienced Commercial Property Management Officer to join a busy and forward-thinking local authority team on an initial 4-6-month contract. This role will support the management of a large and diverse non-housing commercial property portfolio, helping to maximise income, support regeneration initiatives, and ensure the smooth day-to-day running of property management operations. The Role Working as part of the property team, you will provide administrative and operational support across a varied commercial portfolio. Key responsibilities include: Supporting the management of commercial property assets Assisting with budget preparation and ongoing budget monitoring Maintaining and updating tenancy, property and operational records Acting as a first point of contact for tenant enquiries Logging and tracking maintenance and facilities management issues Supporting rent reviews and lease renewals alongside external consultants Processing landlord consent requests and issuing standard correspondence Updating internal systems following lease events Assisting with the preparation of rent, service charge and ad hoc invoices Supporting service charge reconciliations and year-end accounts Managing purchase orders and contractor invoice verification Assisting with insurance claim administration and record keeping Carrying out property visits including key handovers, meter readings and compliance checks About You The successful candidate will ideally have: Degree-level education or equivalent experience A qualification relating to surveying or property management would be advantageous Strong numeracy skills and confidence using Microsoft Excel Experience within commercial property, estates or asset management environments Excellent organisational skills with the ability to manage multiple priorities Strong written and verbal communication skills The ability to produce clear and concise reports A proactive and flexible approach to work Strong analytical and problem-solving skills The ability to work independently and under pressure Commercial project management experience would be beneficial but is not essential. This is an excellent opportunity to gain valuable experience within a dynamic public sector property environment while contributing to a varied and interesting commercial portfolio.
We're currently recruiting for an experienced Council Tax Billing Officer to join a busy Revenues service on a fully remote basis. This Council Tax Billing Officer role will focus on the accurate and timely administration of Council Tax billing, ensuring compliance with legislation and maximising collection rates. The successful Council Tax Billing Officer will manage billing, discounts, exemptions and payment arrangements while providing support and advice to residents and stakeholders over the phone and in writing. The Role - Administer Council Tax billing in line with legislation and case law. - Process discounts, exemptions, disregards and reductions. - Assess applications and reviews following verification checks. - Set up and manage payment arrangements including Direct Debits. - Respond to customer enquiries via phone, email and written correspondence. - Liaise with internal teams and external agencies regarding Council Tax matters. - Maintain accurate records and work to performance targets and deadlines. Key Requirements - Experience working within a Revenues or Council Tax environment. - Experience in Council Tax billing is essential. - Experience using the MRI / Academy system is essential. - Knowledge of Council Tax legislation and billing processes. - Experience processing Council Tax accounts, discounts and exemptions. - Strong organisational skills and ability to manage high volumes of work accurately. - Good IT skills including Microsoft Office. What You Need to Do Now If you are interested in this Council Tax Billing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessfu l. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Revenues Officers, Council Tax Officers, Benefits Officers and Revenues & Benefits Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).
13/05/2026
Contract
We're currently recruiting for an experienced Council Tax Billing Officer to join a busy Revenues service on a fully remote basis. This Council Tax Billing Officer role will focus on the accurate and timely administration of Council Tax billing, ensuring compliance with legislation and maximising collection rates. The successful Council Tax Billing Officer will manage billing, discounts, exemptions and payment arrangements while providing support and advice to residents and stakeholders over the phone and in writing. The Role - Administer Council Tax billing in line with legislation and case law. - Process discounts, exemptions, disregards and reductions. - Assess applications and reviews following verification checks. - Set up and manage payment arrangements including Direct Debits. - Respond to customer enquiries via phone, email and written correspondence. - Liaise with internal teams and external agencies regarding Council Tax matters. - Maintain accurate records and work to performance targets and deadlines. Key Requirements - Experience working within a Revenues or Council Tax environment. - Experience in Council Tax billing is essential. - Experience using the MRI / Academy system is essential. - Knowledge of Council Tax legislation and billing processes. - Experience processing Council Tax accounts, discounts and exemptions. - Strong organisational skills and ability to manage high volumes of work accurately. - Good IT skills including Microsoft Office. What You Need to Do Now If you are interested in this Council Tax Billing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessfu l. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Revenues Officers, Council Tax Officers, Benefits Officers and Revenues & Benefits Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).
Commercial Property Management Officer Temporary Full Time £20.51 PAYE / £26.30 Umbrella per hour Location: Harlow Hybrid 3 days a week in office Closing Date: 18th May 2026 The Role You will support the management of the Client s diverse non-housing commercial property portfolio, helping maximise income generation and support the continued growth and regeneration of the town. Working closely with the Senior Commercial Property Manager, you will provide administrative and operational support across the portfolio, assisting with tenant liaison, contractor coordination, property records, budgeting and invoicing processes. Key Responsibilities Support the day-to-day management of the Client s commercial property portfolio Maintain accurate property records, tenancy information and operational data Act as a first point of contact for tenant enquiries Log and track maintenance and facilities management issues Support rent reviews and lease renewal processes with external consultants Process landlord consent requests and issue standard correspondence Coordinate tenancy handovers, key collection and meter readings Assist with rent, service charge and ad hoc invoicing Support budget monitoring and service charge reconciliations Verify contractor invoices and assist with purchase order administration Maintain insurance claim records and progress logs Prepare reports and property updates for senior management Requirements Degree or postgraduate qualification, or equivalent experience Property management or surveying related qualifications desirable Strong numeracy skills and proficiency in Microsoft Excel Commercial project management experience desirable Ability to analyse information and produce clear reports Organised with the ability to manage competing priorities Proactive and able to work independently Strong communication and problem-solving skills Flexible and able to work effectively under pressure This is an excellent opportunity to gain experience within a busy property team managing a varied commercial portfolio. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
11/05/2026
Contract
Commercial Property Management Officer Temporary Full Time £20.51 PAYE / £26.30 Umbrella per hour Location: Harlow Hybrid 3 days a week in office Closing Date: 18th May 2026 The Role You will support the management of the Client s diverse non-housing commercial property portfolio, helping maximise income generation and support the continued growth and regeneration of the town. Working closely with the Senior Commercial Property Manager, you will provide administrative and operational support across the portfolio, assisting with tenant liaison, contractor coordination, property records, budgeting and invoicing processes. Key Responsibilities Support the day-to-day management of the Client s commercial property portfolio Maintain accurate property records, tenancy information and operational data Act as a first point of contact for tenant enquiries Log and track maintenance and facilities management issues Support rent reviews and lease renewal processes with external consultants Process landlord consent requests and issue standard correspondence Coordinate tenancy handovers, key collection and meter readings Assist with rent, service charge and ad hoc invoicing Support budget monitoring and service charge reconciliations Verify contractor invoices and assist with purchase order administration Maintain insurance claim records and progress logs Prepare reports and property updates for senior management Requirements Degree or postgraduate qualification, or equivalent experience Property management or surveying related qualifications desirable Strong numeracy skills and proficiency in Microsoft Excel Commercial project management experience desirable Ability to analyse information and produce clear reports Organised with the ability to manage competing priorities Proactive and able to work independently Strong communication and problem-solving skills Flexible and able to work effectively under pressure This is an excellent opportunity to gain experience within a busy property team managing a varied commercial portfolio. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
09/05/2026
Full time
Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Join the Team as a Housing Officer - North West (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
09/05/2026
Full time
Join the Team as a Housing Officer - North West (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
