68 jobs found

Customer Resolution Officer - Part Time Pay: 14.76 PAYE or 19.40 Umbrella per hour Job Type: Temporary Contract (Initial 3 Months) Location: Northfleet, Kent (Office Based) Hours: Part time - 3 days per week (Wednesday to Friday) The Role We're looking for a friendly and organised Customer Resolution Officer to support the Housing and Maintenance team. You'll be the key point of contact for residents, helping to manage repairs, appointments and customer enquiries. Key Responsibilities Log repairs and update records using a CRM system. Book inspections and repair appointments. Liaise with residents and contractors to track repair progress. Keep residents informed throughout the repairs process. Monitor damp and mould cases and maintain accurate records. Carry out customer satisfaction surveys. Provide administrative support to Housing, Repairs and Estate Services teams. Deliver excellent customer service at all times. About You Previous administration and customer service experience within housing or local authority (desirable) Strong communication and organisational skills. Confident using Microsoft Office, particularly Excel. Experience using CRM systems is desirable. Able to work independently and use your initiative. Attention to detail and strong data entry skills. Housing, repairs or property sector experience is beneficial. To apply for the Customer Resolution Officer position, please submit your CV detailing your relevant experience.

Handyman & Electrical Maintenance Operative Position: Handyman & Electrical Maintenance Operative Client Sector: Property Management / Housing Association Location: Feltham Remuneration: 17.00 - 20.00 per hour (dependent on experience) Contract Type: Temporary / Ongoing Contract Commencement: Immediate Start Mobility: Full driving licence not required, but highly favourable Position Overview On behalf of our client, a leading property services provider, we are seeking a skilled and professional Handyman & Electrical Maintenance Operative for an immediate start in Feltham. This role focuses on executing high-quality general handyman repairs and planned property maintenance across local sites, alongside performing minor, non-statutory electrical works. The ideal candidate will combine technical competency with a strong commitment to health, safety, and professional candidate-client relations. Key Responsibilities Electrical Maintenance & Compliance (Minor Works) Installations: Replace light fittings, lamps, bulbs, LED systems, and ceiling pendants. Component Repairs: Renew damaged switches, socket outlets, fused spurs, and electrical faceplates. Safety & Testing: Safely isolate circuits prior to works, and utilise voltage/socket testers for basic fault diagnosis. Pre-Tenancy Checks: Conduct routine electrical safety inspections ahead of new resident move-ins. Life Safety Systems: Install, test, and replace smoke and carbon monoxide alarms. Escalation: Identify complex issues and report faults requiring a fully qualified Electrician. Building & Property Maintenance General Upkeep: Carry out essential general handyman repairs and planned property maintenance across multiple locations. Fabric Repairs: Repair damaged plasterboard and surfaces using fillers ahead of redecoration. Painting & Decorating: Apply high-quality finishes to walls, ceilings, woodwork, and communal spaces. Carpentry Maintenance: Install and repair doors, locks, handles, shelving, architraves, and skirting boards. Plumbing Operations: Resolve minor plumbing issues, including unblocking sinks, replacing taps, fitting shower heads, and renewing silicone seals. Ventilation: Replace kitchen and bathroom extractor fans as authorised. Operational Efficiency & Safety Inspections: Conduct proactive building surveys to identify and log maintenance defects. Compliance: Adhere strictly to risk assessments, safe systems of work, and health and safety legislation. Stakeholder Relations: Liaise professionally with housing officers, external contractors, and residents. Asset Care: Safely operate power tools and maintain all equipment and vehicles in pristine condition. Candidate Requirements Proven experience in a multi-trade maintenance, caretaking, or housing sector role. Demonstrated capability to safely isolate electrical circuits and perform minor accessory swaps. Strong communication and customer service skills within occupied residential environments. While a full driving licence is not mandatory, the ability to commute between local sites efficiently is highly advantageous.

Our client is a growing housing provider operating across Swansea and the surrounding areas of South Wales. Following a recent organisational merger and systems integration, the organisation is continuing to develop and strengthen its housing service. With a significant programme of new-build homes coming forward, alongside an ongoing programme of vacant-property management, this is an exciting opportunity to join the team and play a key role in delivering high-quality housing services to local communities. About the Housing Officer: This is a generic housing management role, covering Swansea and surrounding areas. The successful candidate will manage a varied tenancy caseload and provide support across the full tenancy lifecycle, including tenancy management, tenant engagement, neighbourhood issues, property visits and tenancy sustainment. There will also be a strong focus on supporting the letting and occupation of new-build homes, as well as assisting with the wider vacant-property programme. However, this is not a purely lettings-focused position and will provide the opportunity to undertake a broad range of housing management responsibilities. The role is community-based and will require regular travel across Swansea and surrounding areas, alongside flexible hybrid working. Key Responsibilities of a Housing Officer: Manage a varied caseload of tenants and properties across Swansea and surrounding areas. Deliver generic tenancy and housing management services throughout the tenancy lifecycle. Manage lettings, allocations, sign-ups and tenant moves for new and vacant properties. Undertake tenancy and property visits, addressing issues proactively. Manage tenancy breaches, anti-social behaviour and neighbourhood issues. Support tenancy sustainment and work with tenants to resolve issues. Work closely with repairs, income, housing and other internal teams. Maintain accurate tenancy records and case management information. Manage your own workload, diary and travel effectively. Contribute to the ongoing development of the housing service. About You: Experience working as a Housing Officer, Tenancy Officer or in a similar social housing role. Good knowledge of generic tenancy and housing management. Experience managing a caseload and working directly with tenants. Understanding of tenancy legislation, policies and procedures. Previous lettings or allocations experience is desirable. Confident dealing with tenancy breaches, ASB and challenging situations. Strong communication and relationship-building skills. Organised and able to manage your own workload and diary. Comfortable travelling across Swansea and surrounding areas. Able to work independently while also contributing effectively as part of a wider team. Customer-focused, proactive and committed to delivering a high-quality housing service. Flexible and adaptable, with the ability to support a developing housing service. What's on Offer? 39,861 per annum Permanent position Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Varied generic Housing Officer role Community-based working across Swansea and surrounding areas Opportunity to work across new-build, lettings, voids and wider tenancy management If this Housing Officer role is of interest please apply or contact (url removed)

We are recruiting for a Housing Assistant to join the organisation on a 12-month fixed term contract . Working closely with the Housing Officers and wider housing team, you will provide day-to-day administrative and customer-focused support across a range of housing management activities. This is an excellent opportunity for someone with customer service experience within a social housing or housing environment who is looking to develop their career within housing. The role will involve acting as an important first point of contact for tenants, responding to queries and requests, maintaining accurate records and assisting Housing Officers with their caseloads and wider tenancy management responsibilities. You will have regular contact with tenants by telephone, email and other channels, helping to resolve queries where possible and ensuring more complex issues are appropriately referred to the relevant Housing Officer or internal team. The role will also provide exposure to a broad range of housing management activity, including tenancy management, lettings, property visits, tenancy sustainment and neighbourhood issues. Key Responsibilities of a Housing Assistant: Act as a key point of contact for tenants, responding to telephone, email and other housing-related enquiries. Provide a professional, helpful and customer-focused service to tenants. Assist Housing Officers with the day-to-day management of their tenancy caseloads. Support Housing Officers with tenancy management, tenancy sustainment and neighbourhood issues. Record and update tenant and tenancy information accurately on housing management systems. Assist with correspondence, casework, appointments and general housing administration. Support the management of tenancy breaches, ASB reports and other tenancy-related issues, escalating matters where appropriate. Assist with lettings, allocations, tenancy sign-ups and tenant moves. Liaise with repairs, income, housing and other internal teams to help resolve tenant queries. Follow up outstanding actions and ensure tenants receive appropriate updates. Assist Housing Officers with property and tenancy visits where required. Help maintain accurate case management information and records. Support the wider housing team with the delivery of new-build and vacant-property programmes. Manage competing priorities effectively and contribute to a responsive housing service. Work collaboratively with colleagues while also taking ownership of allocated tasks. About You: We are looking for someone who is customer-focused, organised and confident dealing with tenants , with previous experience in a social housing or housing-related environment. You will ideally have: Previous customer service experience within social housing, housing association or local authority housing . Experience dealing directly with customers or tenants by telephone, email or face-to-face. An understanding of housing services and the needs of social housing tenants. Experience providing administrative or casework support. Good communication and relationship-building skills. Confidence dealing with a range of tenant enquiries, including potentially challenging or sensitive situations. Good organisational skills and the ability to manage competing priorities. Strong attention to detail and accurate record-keeping skills. The ability to work effectively as part of a wider housing team. A proactive and positive approach to supporting colleagues and tenants. Good IT skills and confidence using housing management or case management systems. A willingness to learn and develop knowledge of tenancy management, housing policies and procedures. Previous experience working alongside Housing Officers or supporting a tenancy management team would be highly desirable. What's on Offer? Salary around 27,000 per annum 12-month fixed term contract Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Opportunity to gain valuable experience within a developing housing service Exposure to generic tenancy management, lettings, voids and tenancy sustainment Supportive role working closely with experienced Housing Officers Opportunity to develop your career within the social housing sector Community-based housing service across Swansea and surrounding areas If this Housing Assistant role is of interest, please apply or contact (url removed)

Maintenance Officer - Social Housing Location: Glasgow Contract: Temporary, 6 months Salary/Rate: EVH Grade 7 RG Setsquare is recruiting an experienced Maintenance Officer for a six-month temporary contract with a Glasgow based housing organisation. This is a varied role covering reactive maintenance, void properties and property inspections. You will oversee works from inspection through to completion, liaising with tenants and contractors to ensure repairs are completed safely, efficiently and to the required standard. Key responsibilities: Carry out property, repair and void inspections Diagnose maintenance issues and specify required works Manage reactive repairs and void-property works Raise, monitor and close repair orders Liaise with tenants, contractors and internal teams Monitor contractor performance, quality and timescales Ensure works meet relevant health, safety and compliance standards Maintain accurate records and provide progress reports Assist with complaints and resolve repair-related issues The successful candidate will have: Previous maintenance experience within social housing Experience inspecting properties and managing repairs or voids Good knowledge of housing maintenance and building standards Strong contractor-management and customer-service skills The ability to manage a busy workload and work independently A full UK driving licence and access to a vehicle This is an excellent opportunity for an experienced housing maintenance professional seeking a six-month assignment in Glasgow. To apply, please submit your CV or contact Laura McCormick at RG Setsquare for a confidential discussion. RG Setsquare is acting as an Employment Business in relation to this vacancy.

My Glasgow based client is seeking a Maintenance/Assets Officer to join them for 6 months. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association. To find out more, please apply or message Alasdair Reid.

Building a sustainable tomorrow BAM UK & Ireland is recruiting an FM Premises Officer/ Facilities Manager - Soft Services to join our FM segment and the team based out of The Bridge Academy in Sutton Coldfield. Working 7:30am - 1:00pm and 3:30pm - 5:30pm - Split Shift. You will be working around B26, B33 and B36 postcode areas. The role is primarily Monday to Friday, with working hours aligned to site requirements. The role is site-based within a school part of a multi-academy trust, with occasional travel required across other Trust sites where needed. Reporting to the Account Manager, the Premises Officer/Site Manager is responsible for the day-to-day delivery of services on site, ensuring the school runs safely, smoothly and without disruption. Making Possible You will be responsible for leading and coordinating all FM services on site, including M&E, building fabric, and caretaker duties. This is a hands-on role ensuring all activities are delivered in line with contractual requirements, service standards and agreed timescales to ensure the site remains safe and compliant. You will also need to liaise with other third party service contractors including catering & cleaning, although you will not be responsible for those operations. • Manage subcontractor activities on site, ensuring all works are delivered in line with safe systems of work. • Have keyholding responsibility, including the safe opening and closing of premises and overall site security. • Take responsibility for Health & Safety compliance, ensuring legislative and organisational requirements for H&S and fire safety are met, including accurate record keeping, near miss reporting, and use of the H&S portal, working with the Trust s Business Manager and the Trust external health & safety adviser. • Support safety audits, risk assessments, and related compliance activities in conjunction with Trust representatives. • Support audit activity, including H&S Audits and Action Plans. • Develop and maintain effective relationships with key stakeholders, including regular engagement with the School Senior Leadership Team and weekly meetings with documented actions. • Ensure BAM FM policies, procedures, and standards are consistently implemented and adhered to. • Ensure contractual repair works are completed in line with SLA requirements, including minor repairs and redecoration. • Coordinate planned preventative maintenance activities in line with the maintenance schedule. • Arrange and coordinate reactive maintenance and repair works as required. • Coordinate activities where multiple contractors or trades are involved, including permit to work processes where required. • Monitor and make minor adjustments to the BMS system to ensure optimal performance for the client, including monthly meter readings and data uploads in line with client processes. • Manage site waste processes, ensuring correct segregation, compliance with guidelines, and escalation of issues where required. • Maintain site presentation, including litter control, bin management, and general external cleanliness, including oversight of weed control and winter gritting arrangements. • Receive and coordinate deliveries (both for BAM and school), ensuring appropriate distribution across the site. • Carry out general site duties as required, including portering tasks such as mail delivery and movement of furniture and equipment. • Support emergency response tasks. • Support procurement activities by obtaining quotations and raising purchase requests in line with agreed processes. • Provide input into contract performance and reporting, ensuring accurate site-level information is captured and shared. • Maintain accurate contract administration records and site documentation. • Undertake any reasonable duties required to support the effective operation of the contract. • Support a school, where relevant, in the management of their minibus. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Experience delivering both hard and soft FM services in a live environment • Good understanding of Health and Safety compliance and safe systems of work • Experience coordinating day-to-day site operations and dealing with issues as they arise • Ability to build effective working relationships with school staff and stakeholders • Understanding of contract requirements and service standards (SLA/KPI awareness) • IT skills including Word, Excel, PowerPoint and CAFM systems • Strong organisational, interpersonal and people management skills • BICS understanding is desirable but not essential • You will be required to undertake an enhanced DBS check • Full United Kingdom Driving Licence. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. An enhanced DBS will be required for this position. "Join us in Making Possible".

Intensive Housing Management Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer Location: Romford. This service does not have step free access Salary: £28,800 Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Do you feel undervalued? Are you currently working in the Social Housing Refurbishment/Retrofit industry? Read on and click apply when you're ready to take on a new challenge with a company that will invest in your progression. What you'll get: Up to 55k salary and an annual bonus of up to 10% your salary. Car Allowance/Salary Sacrifice Scheme 25 days holiday + 8BH Many more benefits including training and progression opportunities. Key aspects of the role: Managing a team of Site Managers, Tenant Liaison Officers and subcontractors to ensure the works run smoothly. Travelling to and from sites whilst communicating with the senior team and reporting the progress of projects. Primarily surveying a radius of 20 miles from Barnsley. Working on Social Housing schemes such as Kitchen & Bathrooms, EWI, Windows & Doors, Repairs & Maintenance and Roofing. What you'll need: Essential: Social Housing refurbishment, decent homes, retrofit, decarbonisation, responsive repairs, maintenance experience. UK Driving Licence CSCS Card First Aid at work Who you'll be working for: Working at the centre of the social housing sector, you'll be a key member of a Tier 1 contractor who has recently been recognised as one of the best employers in Europe. All employees are given the opportunities to progress internally and work to their strengths, you'll be sure to feel valued with this excellent company. What's next: If you want to hear more about this Project Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office

Full time - site based in N12 Finchley - 9am to 6pm Managing a block of 91 flats reporting into the onsite Housing Officer. Tools and uniform provided . Caretaker responsibilities: Summary of Responsibilities and Personal Duties: Sweep and clean all internal and external areas on a scheduled and a reactive basis, including the safe use of appropriate equipment, chemicals, and materials. End of tenancy clean of individual flats (deep Clean) Remove fly-tipping, or other bulky items, from communal areas and dwellings to an appropriate area. Carry our general repairs such as light switch changing, changing light bulbs dealing with blocked drainage, mastic, grout, and changing door locks Carry out systematic checks on a scheduled or reactive basis, and sorting or reporting problems, including but not limited to litter bins, communal lighting, boiler and hot water issues, fire safety hazards and communal repairs Request and monitor repairs to communal areas, using appropriate means or by communicating with relevant managers or supervisors Identify and report any welfare or safeguarding concerns about residents Identify and report nuisance, anti-social behaviour or criminal behaviour Look after and use appropriate uniform, personal protective equipment and devices relevant to your role. Ensure high quality outcomes across all tasks, including the compliance with and standards. Carry out any other tasks as and when required.

Our local authority client based in West London are urgently seeking an experienced Temporary Accommodation Officer. 23.07 an hour PAYE Hybrid working: 3 days on site Job Role To directly manage a range of properties acquired for temporary accommodation for Homeless households. Tasks include void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. To contract manage the various suppliers of accommodation (PLAs & HALs) ensuring invoices are processed efficiently and compliance regarding contractual responsibilities. To work in conjunction with all teams within Housing Solutions to ensure coordinated service delivery to statutorily homeless households. To monitor and visit temporary accommodation tenants and ensure authorised occupation, vacation and repossession on proper discharge of the Council'sduties under homelessness legislation and to ensure that all properties are fully compliant with Health and Safety standards. To provide support and advice to all temporary accommodation tenants including advice on employment and training and to make referrals to external agencies as appropriate. To undertake project work as required and lead as required on the Housing Association Leasing Scheme and other related projects as appropriate. Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.

Housing Officer London Local Authority Hybrid Working Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension 22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Site Manager - Planned Maintenance £50K - £60K plus company car or car allowance Birmingham Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit multiple experienced Site Managers to deliver Planned Maintenance Projects throughout Birmingham. Work scopes are varied, and include aids and adapts, kitchens, bathrooms, roofing works, window and door replacements, cladding, structural repairs and insulation. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K. For your chance of securing this role please apply online now!

Site Manager - Planned Maintenance 50K - 60K plus company car or car allowance Birmingham Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit multiple experienced Site Managers to deliver Planned Maintenance Projects throughout Birmingham. Work scopes are varied, and include aids and adapts, kitchens, bathrooms, roofing works, window and door replacements, cladding, structural repairs and insulation. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!

We are currently looking for an experienced Temporary Accommodation Officer to manage a portfolio of properties used to accommodate homeless households. The role will cover the full management of temporary accommodation, including voids, lettings, tenancy management, rent arrears, repairs and landlord liaison, alongside ensuring properties remain compliant and accommodation providers meet their contractual responsibilities. The Role Manage a portfolio of properties used as temporary accommodation for homeless households. Manage voids, lettings, tenancy matters, rent arrears and repairs across the portfolio. Monitor temporary accommodation placements and ensure properties are occupied by authorised households. Manage vacation and repossession of accommodation following the discharge of homelessness duties. Carry out property visits and ensure temporary accommodation meets required Health & Safety standards. Manage relationships with landlords and accommodation providers. Contract manage providers of temporary accommodation, including PLA and HAL arrangements. Monitor contractual compliance and ensure accommodation invoices are processed efficiently. Work with Housing Solutions teams to coordinate services for statutorily homeless households. Provide advice and support to temporary accommodation residents and make referrals to external agencies where required. Support and lead work relating to the Housing Association Leasing Scheme and other temporary accommodation projects. Key Requirements Previous experience working within Temporary Accommodation or Housing Management. Experience managing temporary accommodation properties and homeless households. Experience across voids, lettings, tenancy management, rent arrears and repairs. Knowledge of homelessness legislation and the discharge of statutory housing duties. Experience carrying out property visits and monitoring Health & Safety compliance. Experience managing landlords and temporary accommodation providers. Experience of leasing arrangements such as PLA and HAL schemes. Experience monitoring contracts, supplier performance and accommodation invoices. What You Need to Do Now If you are interested in this Temporary Accommodation Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Options Officers, Homelessness Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from homelessness and housing needs professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Maintenance & Caretaking Operative Monday to Friday 36 hours per week Paid weekly 18.92 PAYE / 24.63 UMBRELLA per hour Opportunity to apply for permanent position direct Interviews to take place ASAP This role will be reviewed monthly due to the perm opportunity and start date Job Summary We are seeking a motivated and experienced Maintenance & Caretaking Operative to support the day-to-day upkeep, repair, and safe operation of our buildings. The successful candidate will undertake planned and reactive maintenance, carry out routine inspections and statutory compliance checks, and ensure facilities remain safe, secure, and operational. This is a hands-on role requiring the ability to work independently, use initiative, and support junior members of the maintenance team. Key Responsibilities Undertake emergency repairs, minor works, and planned preventative maintenance across operational buildings. Carry out routine maintenance and general repair work, identifying and resolving minor issues promptly. Complete regular building inspections and report maintenance issues to the Help Desk for allocation. Conduct statutory compliance checks and ensure records are maintained accurately. Perform weekly fire alarm testing and assist as a Fire Warden during planned and unplanned evacuations. Open and secure buildings as required and provide access to contractors, visitors, and other authorised personnel. Assess maintenance works, estimate labour and material costs, and obtain supplier quotations where necessary. Support the Senior Facilities Officer and provide guidance to other maintenance team members and junior staff. Maintain high standards of health and safety, security, and customer service across all sites. Person Specification Essential Proven experience in building maintenance, repairs, and caretaking services. Sound experience undertaking maintenance and repair work across a range of building systems. Ability to identify faults and resolve minor maintenance issues effectively. Good IT skills, including Microsoft Word and Outlook. Self-motivated, flexible, and able to work on own initiative with minimal supervision. Strong organisational and communication skills. Knowledge of health and safety procedures relating to building maintenance. Desirable City & Guilds qualification in Plumbing, Carpentry, or a related trade. Experience carrying out statutory compliance inspections and fire safety checks. Previous experience supervising or supporting junior maintenance staff. Reporting Structure The post holder reports to the Senior Facilities Officer based at a local Depot and will provide support and guidance to other maintenance team members and junior staff as required. Important Information This is not a hybrid role. The successful candidate is required to attend the workplace in person on a full-time basis. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Building Services & Compliance Officer Location: Cambridge Salary : £30,000 - £35,000 per annum depending on skills and experience Vacancy Type: Permanent, Full Time (37.5 hours per week. Normal working hours are 07 30, with a 1-hour unpaid break) Closing Date: Monday 21st September 2026 The Estates Department The Perse School s Estates Department is based at the Upper School site on Hills Road, Cambridge. Led by the Director of Estates, the department consists of Estates Management, Maintenance and Grounds & Gardens personnel. The purpose of the Estates Department is to ensure that the School sites provide a safe, attractive and well-maintained environment for pupils, staff and visitors. This is achieved by ensuring the real estate is routinely enhanced and kept in safe working order. We aim to undertake all of this to the highest standard and keep quality and safe work at the forefront of our approach. JOB DESCRIPTION Responsibility As a member of the support staff, the Building Services & Compliance Officer s ultimate line manager is the Bursar, although day-to-day responsibility will be to the Building Services & Energy Manager. Job Purpose Based within the Estates team, this post is designed to support the safe, efficient and compliant operation of the school estate and promote quality in building services, minor works and compliance. The successful candidate will play a large part in ensuring various building services support end user requirements and are effectively serviced and maintained. This will include proactive and reactive support and supervision of planned upgrades. The post holder will be further expected to support this via undertaking certain compliance checks, personally completing or logging associated repairs where suitable, managing contractors on site to ensure compliance in more specialist areas, creating action plans where remedial work is required and ensuring evidence and record keeping of estates compliance is clear and well ordered. Duties & Responsibilities Review the school s existing compliance procedures and planned preventative maintenance (PPM) schedule, advising where adjustments and additions may be made. Develop a good working understanding of building services including amongst other items BMS, intruder alarms, HVAC, heating and hot water plant, lifts and the fire alarm system. Provide oversight of minor works projects relevant to building performance and efficiency. Undertake regular compliance checks including fire door and emergency lighting inspections and water flushing programmes. Manage contracted compliance inspections and servicing including fire risk assessments, passenger lifts (LOLER), PAT Testing and fixed electric testing. Ensure contractor paperwork checks are suitable, reviewed and recorded, e.g. insurances, gas safety certification or asbestos awareness qualifications. Effectively review, file and manage record keeping for ease of review and presentation. This may incorporate CAFM systems and hard copies where relevant. Report on compliance progress and status informing an Estates compliance risk register and estates management. Develop, monitor and review workplace inspections, including PUWER related items and general safety based real estate inspections. Other benefits Pension scheme with employer contributions of 13.75 Death in service of 3 x salary Free lunch in term time and certain periods of the school holidays Free on site parking (subject to availability) Cycle to work scheme Free access to fitness suite and swimming pool during times set aside for staff only use To Apply If you feel you are a suitable candidate and would like to work for The Perse School, please click apply to be redirected to our website to complete your application.

Location: Croydon Rate: 20 - 25 Per hour Contract: 6 Months Hyperion Partners Recruitment is delighted to be supporting a leading organisation in the housing and property services sector with the appointment of a Repairs Officer on a 6-month temporary contract. This is an excellent opportunity for an organised and customer-focused professional to join a busy Property Services team, providing high-quality administrative support and coordinating repairs and maintenance services across a housing portfolio. The Role As a Repairs Officer, you will play a key role in ensuring repairs are scheduled and managed efficiently, while providing an excellent service to residents, contractors and internal stakeholders. You will act as an important first point of contact for repairs-related enquiries and work closely with contractors and colleagues to ensure works are progressed within agreed timescales and service standards. Key Responsibilities Provide high-quality administrative and customer service support within the Property Services team. Raise works orders for repairs and pest control. Schedule repair works according to priority and workstream. Liaise with contractors daily regarding work in progress and outstanding works. Monitor jeopardy reports and help ensure repairs are completed within agreed service levels. Manage work in progress to improve customer satisfaction and achieve a first-time-right approach. Monitor and respond to CRM cases and calls within agreed timescales. Act as a first point of contact for residents, contractors and external organisations. Maintain accurate records, data and electronic filing systems. Assist with contractor invoice processing. Support the maintenance and updating of stock condition databases. Arrange surveyor inspections and carry out resident satisfaction surveys. Assist with correspondence, telephone enquiries and general administration. Provide administrative or reception cover when required. Work collaboratively with internal teams and external stakeholders to deliver an effective, joined-up service. Support the management and resolution of complaints in a professional and collaborative manner. Carry out other reasonable duties in support of the Property Services function. About You We are looking for someone who is highly organised, customer-focused and able to manage competing priorities in a busy environment. You will ideally have: Strong organisational skills and the ability to manage your own workload. Excellent written and verbal communication skills. Good literacy, numeracy and IT skills. The ability to work effectively under pressure and adapt to changing priorities. A proactive approach, with the confidence to work independently as well as within a team. Strong attention to detail and accurate administrative skills. A professional, friendly and collaborative approach. A commitment to equality, diversity and inclusion. Good IT knowledge and confidence using systems for data entry and record management. Desirable Experience Previous experience working within a housing, property services or repairs environment. Experience providing high-quality administrative support to a team. Knowledge or experience of property services-related procedures. Apply Now If you're an organised and customer-focused Repairs Officer looking for your next opportunity, this 6-month temporary contract could be an excellent opportunity to develop your experience within a busy property services environment. Apply today to find out more about this opportunity and take the next step in your career with Hyperion Partners Recruitment.

Repairs Officer (Voids) Carrying out void surveys for specification, site safety visits, work in progress visits, snagging & post inspections. 5 years experience 3 month rolling contract 28.73 PAYE - 39.50 Umbrella Office and Site based

Job title: Repairs Officer Team Leader Responsible for: To be part of the day-to-day operational management of North Northamptonshire Council's Repairs and Maintenance Team, providing a high quality and cost effective repairs and maintenance function Carrying out void surveys for specification, site safety visits, work in progress visits, snagging & post inspections. 5 years experience Purpose of the job Provide effective line management to the appropriate Trades, Gas/ Electrical,Planned Maintenance, compliance and Business Support functions, in delivering a high quality customer based service. Ensure financial compliance with North Northamptonshire Council procedures. Maintain work procedures and systems which ensure that an effective, efficient and accountable service is delivered. Ensure your service area responsibilities are properly coordinated across work areas and fit for purpose in order to meet both the Councils and its customers.expectations. Determine priority, programme work and supervise a number of tradespersonsstaff. Plan own workload and develop systems of work. To create, review and update health and safety policies and procedures in conjunction with the Health and safety team. To provide professional advice and recommendations to enable the council to maintain compliance with relevant health and safety, building and environmental legislation. Ensure your service area has a strong and effective relationship with other partnering services within the organisation, in order to meet customer demands. Ensure that your staff carry out their functions and account for time and materials in delivering an efficient and effective repairs service. Hold regular meetings with your staff ensuring clear communication and meeting key delivery issues. Ensure that standard management procedures and protocols are maintained, in line with good practice policies. Ensure good relationships with partner organisations, Elected Members, Chief Officers and tenants are maintained and are appropriate. Principal responsibilities - Carrying out void surveys for specification, site safety visits, work in progress visits, snagging & post inspections. 5 years experience 1. Undertake surveys, prepare tender documentation ,specifications and technical information. 2. Prepare reports under the direction of the Team Leader. 3. Support the Team Leader in developing best value partnerships with contractors. Attending site meetings and liaising with Contractor management and supervisory staff. 4. To manage pre and post inspection and ensure appropriate records and audit trail are kept. 5. Provide technical support and supervision for NNC tradesmen and contractors. 6. Participate in the management responsibilities, including recruitment, performance appraisal, disciplinary procedures, and personal development. 7. Provide effective supervision of tradesmen to ensure impact on the service is minimised in terms of costs and time. 8. Cover the duties and responsibilities of the Team Leader in their absence. 9. Audit van impress stock at regular intervals and keep records. 10. Plan and monitor the performance of your area of responsibility, using agreed Performance Indicators to include all areas of works. 11. Ensure effective systems of communication are established and managed to promote a high level of Services and their benefits to customers. 12. To provide professional advice and recommendations to enable the council to maintain compliance with relevant health and safety, building and environmental legislation. 13. Ensure that your staff carries out their functions and account for time and materials in delivering an efficient and effective repairs service. 14. Assess and mitigate risk to the organisation and its resources, clients and staff.