7 jobs found

Scheduler/Planning Administrator Temporary, available to start ASAP Resourcing Group is working with a well known Public Sector Landlord, based here in the South West. Due to a very busy period, they are in need of some administrative support to join their existing operational team in Exeter, to support with scheduling and planning duties. This is a full time temporary role. The hours of work are Monday to Friday 8am - 430pm - potentially negotiable They self deliver and carry out day to day responsive repairs in people's homes and the role will involve taking inbound calls from tenants, logging maintenance issues that they are facing, while agreeing to carry out the works with in set time frames. Scheduling the works to be carried out, liaising with the directly employed staff, supporting the Management team and in general picking up administrative roles in addition to being on the call forms the bulk duties. If you are looking for a role to tide you over for a few months, please do feel free to call Heather directly on (phone number removed) or apply via this advert. RG Setsquare is acting as an Employment Business in relation to this vacancy.

Repairs Planner (Temporary - 3 Month Contract) Location: Barnet Rate: Up to £19 per hour Contract: Temporary (3 Months) Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Repairs Planner to join their busy team based in Barnet on a 3-month temporary contract . This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of responsive repairs and maintenance works. Key Responsibilities Scheduling repair appointments and managing resident diaries. Planning and coordinating operatives' and subcontractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising, updating and closing jobs on internal systems. Monitoring outstanding repairs and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and updating relevant systems. Providing excellent customer service and resolving scheduling queries efficiently. Skills & Experience Previous experience as a Repairs Planner, Scheduler, Maintenance Coordinator or similar role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workloads and work effectively in a busy environment. Good IT skills, including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Available to start immediately or at short notice. If you are interested in this role, please reach out to Taylor Johnston . Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. We are an equal opportunities employer. INDTJ

Repairs Planner (Temporary - 3 Month Contract) Location: Kingston Upon Thames Rate: Up to £20 per hour Contract: Temporary (3 Months) Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames on a 3-month temporary contract . This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of responsive repairs and maintenance works. Key Responsibilities Scheduling repair appointments and managing resident diaries. Planning and coordinating operatives' and subcontractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising, updating and closing jobs on internal systems. Monitoring outstanding repairs and ensuring jobs are completed within agreed service level agreements. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries efficiently. Skills & Experience Previous experience as a Repairs Planner, Scheduler, Maintenance Coordinator or Administrator. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a wide range of stakeholders. Ability to prioritise workload and work effectively in a busy, fast-paced environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Available to start immediately or at short notice. If you are interested in this role, please reach to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. We are an equal opportunities employer. INDTJ

Operations Manager Repairs Location: Hemel Hempstead Sector: Social Housing Repairs & Maintenance Are you an experienced Contracts or Operations Manager with a proven track record of delivering high-performing reactive repairs services within the social housing sector? Our client is a well-established national contractor specialising in repairs, maintenance, and refurbishment works across the UK. With a strong reputation built over the last 15 years, they are recognised for delivering exceptional service to housing associations and local authority clients nationwide. Due to continued growth, they are seeking a Operations / Contracts Manager to lead the delivery of a reactive repairs contract, ensuring excellent customer service, operational efficiency, commercial success, and contractual compliance. This is a pivotal role that combines client relationship management, team leadership, and contract performance oversight. The Role As Operations Manager, you will take full responsibility for the successful delivery of a reactive maintenance contract, managing both office-based operational teams and field-based operatives. You will work closely with clients, ensuring service standards are consistently met while driving continuous improvement and profitability. Key Responsibilities Develop and maintain strong relationships with housing association and local authority clients, acting as the primary point of contact. Lead the delivery of reactive repairs services, ensuring all contractual obligations, KPIs, and performance targets are achieved. Manage and support operational teams including planners, schedulers, supervisors, and administrative staff. Oversee workforce planning and resource allocation to maximise productivity and service delivery. Drive performance across field-based operatives, focusing on quality, customer satisfaction, productivity, and first-time fix rates. Act as the escalation point for operational issues, implementing effective and timely solutions. Promote strong collaboration between office teams and the mobile workforce to ensure seamless customer service. Monitor operational and commercial performance, identifying trends, risks, and opportunities for improvement. Produce and present performance reports to senior leadership teams and client stakeholders. Deliver continuous improvement initiatives to enhance service quality and contract efficiency. Manage contract budgets, cost control, forecasting, and profitability. About You To be successful in this role, you will demonstrate: Previous experience as a Contracts Manager, Operations Manager, or similar leadership position within social housing maintenance, repairs, property services, or planned works. Proven experience managing reactive repairs contracts within a KPI-driven environment. Strong leadership skills with experience managing planners, schedulers, supervisors, and directly employed operatives or subcontractors. Excellent client-facing and stakeholder management abilities. Commercial awareness with experience managing budgets, forecasts, and contract profitability. Strong analytical and problem-solving skills with the ability to use performance data to improve outcomes. Outstanding communication skills and the ability to influence stakeholders at all levels. A proactive, organised, and customer-focused approach with the ability to perform effectively within a fast-paced environment. What's On Offer Opportunity to join a respected and growing national contractor. Key leadership role with significant influence over contract performance. Long-term career development and progression opportunities. Competitive salary and benefits package.

Planner Location: Evesham Contract Start Date: ASAP Contract Type: Full-time, Permanent Salary - £31,000 Build Recruitment are working with a Nationally recognised contractor who has just gone into Partnership with a Housing Association to deliver repairs, maintenance, and planned investment work across homes across Worcestershire and Gloucestershire. About the Role: We are looking for an organised and proactive Planner to join our repairs team. You ll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool

Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.

Repairs Planner Location: Ealing Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.