14 jobs found

Reactive Repairs Administrator Social Housing Maintenance Contractor Harlow Salary: £26,600 per year Location: Harlow (Hybrid working available after probation) Type: Full-time Are you organised, proactive, and passionate about delivering excellent service? Our client, a leading social housing maintenance contractor, is looking for a Reactive Repairs Administrator to join their friendly team in Harlow. This is your chance to play a key role in keeping homes safe and well-maintained. What You ll Be Doing: Managing reactive repair requests efficiently, ensuring tenants receive timely updates. Coordinating with contractors, suppliers, and internal teams to schedule repairs. Maintaining accurate records of work orders, costs, and communications. Supporting the team with reporting, audits, and compliance requirements. Acting as a first point of contact for tenants and colleagues regarding repair queries. What We re Looking For: Previous experience in administration, ideally within housing, property maintenance, or facilities management. Strong organisational skills and attention to detail. Excellent communication skills, both written and verbal. Ability to multitask and prioritise in a fast-paced environment. Comfortable using computer systems and MS Office applications. What We Offer: £26,600 per year salary. Hybrid working opportunities after successful probation. Supportive team environment with opportunities for career progression. A chance to make a real difference in social housing communities. If you re ready to take the next step in your career and thrive in a busy, impactful role, we want to hear from you! Apply today and join a team that values people, professionalism, and performance.

We are looking for a Void Co Ordinator for a role based in East London Do you have a keen eye for detail, great interpersonal skills and the ability to provide a brilliant customer service If yes, then look no further our Repairs & Maintenance team are looking for a Void Coordinator to help the team provide vital administrative support. Responsibilities • Coordinating and administering void property repairs and maintenance, including job validation, invoicing, and work order management. • Ensuring works comply with legislation, health and safety, and organisational standards while meeting SLAs and KPIs. • Maintaining accurate records and documentation to support audit and compliance requirements. • Identifying and mitigating risks in service delivery, working with internal and external stakeholders to resolve issues. • Communicating effectively with tenants throughout the works process and supporting complaint resolution. We offer a supportive and collaborative environment where you can gain invaluable exposure to housing operations, as well as actively contribute to business-critical activities. We have a strong track record of investing in our people so we ll support you to gain the skills you need to develop your career with us. Please send cv to (url removed) or call (phone number removed)

BDS are currently recruiting for a Planning Administrator to work within Planning team based in Exeter on a temporary basis. These positions will be at the heart of the no-access repairs process, helping to reduce missed appointments and improve service delivery. Main duties include but are not limited too; Processing no access cases on Civica from start to finish with precision and care. Collaborating with departments like Customer Services, Enforcement, Housing, and Planning. Supporting the Planning team with essential administrative tasks. Understanding and applying legislation around no access repairs. Keeping your process and system knowledge up to date and compliant. Ensuring contact details are accurate and investigating booking issues. Delivering a customer-focused service with high accuracy and efficiency. Reporting daily on no access KPIs, tracking trends using Microsoft Excel. Confidently engaging with customers and colleagues about access for repairs. Working Pattern: Monday to Friday, 9am - 5pm - can be flexible Pay rate; £13.83ph PAYE- £17.91ph UMB Temp ongoing to start ASAP Ideal candidate will have; Excellent administrative skills. Good attention to detail. Data entry experience. Customer service experience. Strong verbal and written communication skills. Be confident in having open conversations with customers and the wider business regarding access for repairs. Experience in using a variety of IT software including Outlook, Excel, and Microsoft Team Apply now for immediate considoration

A Repairs Administrator / Coordinator is responsible for overseeing and managing repair and maintenance activities, This is working for a company that specialise in residential Construction. This position is a 1 Year Fixed Term Contract. Here are the key duties for this role: 1. Coordination and Scheduling: Coordinate Repairs: Act as the primary point of contact for tenants, clients, or employees reporting repair issues. Schedule Repairs: Organize and schedule repair work with contractors, technicians, and maintenance staff, ensuring timely response and completion. Monitor Progress: Track the status of repair work to ensure timely completion and address any delays or issues that arise. 2. Communication: Liaise with Stakeholders: Maintain communication with tenants, property managers, and maintenance teams to provide updates on repair status. Issue Notifications: Notify relevant parties of upcoming repairs, potential disruptions, or completed work. Handle Inquiries: Respond to inquiries regarding repair timelines, processes, and other related concerns. 3. Documentation and Reporting: Maintain Records: Keep detailed records of all repair requests, work orders, contractor communications, and completed work. Prepare Reports: Generate regular reports on repair activities, including costs, completion times, and any recurring issues. Invoice Management: Review and approve invoices from contractors and service providers, ensuring accuracy and compliance with agreements. 4. Vendor and Contractor Management: Select Vendors: Identify, evaluate, and select contractors and vendors for repair and maintenance work. Negotiate Contracts: Negotiate service contracts, pricing, and terms with vendors and contractors. Evaluate Performance: Monitor the performance of contractors to ensure quality work and adherence to deadlines. 5. Budget Management: Manage Budgets: Oversee repair and maintenance budgets, ensuring that all work is completed within financial constraints. Cost Control: Identify opportunities to reduce costs without compromising quality or safety. Forecasting: Assist in budget forecasting for future repair and maintenance needs. 6. Compliance and Safety: Ensure Compliance: Ensure all repairs and maintenance work comply with local regulations, building codes, and safety standards. Safety Oversight: Monitor repair activities to ensure safe work practices are followed by all involved parties. Update Protocols: Review and update safety protocols and maintenance procedures as needed. 7. Problem Solving: Resolve Issues: Address and resolve any disputes or issues that arise during the repair process. Assess Repair Needs: Evaluate repair requests to determine urgency, priority, and the best course of action. Provide Solutions: Develop solutions for complex repair issues, working with technicians and engineers as needed. 8. Customer Service: Customer Satisfaction: Ensure a high level of customer satisfaction by promptly addressing repair needs and maintaining open communication. Feedback Collection: Collect feedback from tenants or clients on the quality of repair services and use this information to improve processes. 9. Inventory and Resource Management: Manage Inventory: Oversee the inventory of repair materials, tools, and equipment, ensuring availability for maintenance staff. Order Supplies: Order and replenish supplies as needed to support ongoing repair and maintenance activities. 10. Continuous Improvement: Process Improvement: Continuously assess and improve repair coordination processes to increase efficiency and effectiveness. Training: Provide training to maintenance staff or new team members on repair procedures and best practices. This role requires strong organizational, communication, and problem-solving skills, as well as the ability to manage multiple tasks and stakeholders simultaneously.

Commercial Administrator - Havering Salary: £27,000 - £30,000 per annum Hill McGylnn Recruitment is working on behalf of a valued client to recruit an experienced Commercial Administrator to join their growing team based in Havering. This is an excellent opportunity for a highly organised Commercial Administrator with strong commercial awareness to support a busy operational environment. The Role As Commercial Administrator, you'll provide vital support to the commercial and operational teams, ensuring smooth day-to-day administration and procurement processes. Key responsibilities include: General commercial and office administration Raising and ordering purchase orders Chasing outstanding POs and supplier documentation Supporting procurement activities Managing information across multiple client portals (experience with several portals is highly advantageous) Maintaining accurate records and documentation Liaising with internal teams and external suppliers About You Our client is looking for someone with: Must have knowledge of the Construction Industry Proven commercial or administrative experience Strong IT skills and confidence working across multiple systems and portals Experience in ordering and PO management Procurement knowledge (beneficial) Background or knowledge in kitchens and bathrooms (repairs, replacements, or construction) - highly desirable Excellent organisational skills and attention to detail Ability to manage workloads in a fast-paced environment Experience within construction, property services, or repairs & maintenance would be an advantage.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC Contractors Ltd is seeking a proactive and motivated administrator to join our Operations Support Team based in our Cottermore office, working within our MOD contract to help facilitate the maintenance of Military Housing Stock. The Role As part of our Operations Support Team , you will play a key role in ensuring maintenance tasks are efficiently managed from start to finish. This includes programming tasks to engineers, monitoring progress, reporting on outcomes, and ensuring all works are completed in line with contractual delivery timescales, internal processes, and Health & Safety requirements. In addition, you will provide general administrative support to the Response Manager and contribute to the smooth running of the contract. Key Responsibilities: Schedule and allocate tasks to engineers in line with contract timeframes. Track and report on job progress to ensure timely and compliant completion. Communicate effectively with internal teams, clients, and property occupants. Maintain accurate records and documentation. Support the Response Manager with ad hoc administrative duties. Ensure Health & Safety provisions are followed throughout all operations. About You: Professional and confident communicator, both verbally and in writing. Able to liaise effectively across all levels of the business and with external stakeholders. Self-motivated, organized, and able to work independently. A strong team player who contributes positively to a collaborative work environment. Flexible and reliable, willing to extend working hours when necessary to meet deadlines. What We Offer: Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Monday to Friday 8am till 4.30pm Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role The Fleet Administrator is responsible for providing comprehensive administrative support across fleet operations, ensuring compliance, efficiency, and cost control. This role plays a crucial part in managing documentation, scheduling, data entry, and coordinating with suppliers and internal stakeholders to maintain seamless fleet operations. Fleet Administrators work under the guidance of Fleet Managers and assist in managing service bookings, compliance records, telematics, driver documentation, and general fleet-related administrative duties. Responsibilities Financial Accountability (What You Own): Maintain accurate records of fleet-related expenses, including maintenance, insurance, and operational costs. Validate and process invoices related to fleet operations and systems. Assist fleet managers in budget tracking and cost-saving initiatives. Customer Focus (Who You Impact): Internal Stakeholders: Work closely with fleet managers and operational teams to ensure administrative efficiency. Suppliers & Service Providers: Liaise with third-party vendors, garages, and leasing companies for fleet-related services. Drivers & Employees: Provide support for driver queries related to fleet processes and compliance. Team/People Experience (Who You Lead or Collaborate With): Work under the guidance of Fleet Maintenance, Operations, and Risk Managers to ensure seamless fleet administration. Assist in onboarding new employees and ensuring awareness of fleet policies and procedures. Collaborate with HR, Finance, and Legal teams for compliance, reporting, and policy updates. Innovation, Tech, and Continuous Improvement (How You Excel): Use fleet management tools for tracking compliance, scheduling, and reporting. Identify and implement process improvements for administrative efficiency. Ensure data accuracy and integrity across fleet records and databases. KPI Metrics (How Your Output Will Be Measured): Administrative Efficiency: Administrative Efficiency: Evaluated based on response times, data accuracy, and task completion rates. Supplier & Invoice Processing: Timely and accurate processing of fleet-related invoices and purchase orders. Driver Compliance: Adherence to licensing, documentation, and safety requirements. Operational Excellence (What You Deliver): Travel to other office locations/sites when required. Schedule routine servicing, MOTs, inspections, and preventative maintenance. Maintain service histories, mileage logs, warranty info, and maintenance schedules Track repair work orders and ensure timely completion. Monitor vehicle downtime and arrange temporary replacements if needed. Ensure all vehicles meet regulatory requirements (MOT, inspections, safety checks) Verify invoices, challenge discrepancies, and process payments. Fleet Management Systems (data input) Penalty Charge and Fines management Purchase order processing for fleet-related services. General fleet administration and documentation. Cost recharges and financial tracking related to fleet operations. Holiday / sickness cover support within the fleet team. Adhoc Fleet Duties when required. Fuel Card Admin Emails and correspondence handling. Phones and communication support. Data input and management of data streams About You: Strong organisational skills with attention to detail. Excellent communication skills, both written and verbal. Ability to multitask and prioritise workload effectively. Proficiency in Microsoft Office (Excel, Word, Outlook) and fleet management systems. Strong problem-solving abilities and ability to work in a fast-paced environment. What we offer Salary of 28K per annum plus benefits including: 25 days holiday + bank holidays Hybrid Working Model Pension scheme and life assurance Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.

Property Administrator with progression in to Lettings : A long-established West End estate agency and property management is looking for an experienced front of house administrator and operations support to join their small but really solid team where you ll be the first point of contact for all visitors. They re a busy office of 7/8 people dealing with property sales, lettings and management and tend to do best with someone who likes to get on without having to constantly ask whether it's ok to do. They like well-mannered and good-humoured individuals with common sense, good organisational skills, communication and customer service skilla who can handle a variety of tasks and absorb new information quickly. Hours are 9am to 5:30pm Duties are likely to include elements of the following: Meet and greet in a professional manner Arrange diary appointments for the team e.g. viewings Update the company website with details of new property instructions Produce correspondence including sales, lettings and general letters Answer and direct calls appropriately, taking messages when necessary Arrange office equipment maintenance and call outs Liaise with contractors Deal with tenant maintenance issues by logging and following up repairs where appropriate Gain knowledge of lettings procedures, tenancy documentation and more Skills: Good IT skills - word, excel, outlook and typing Excellent organisational skills and time management Ability to multi-task in a busy office Good written and verbal communication skills Good personal skills - relate to clients and colleagues A interest in developing a career in residential lettings

We re looking for an experienced Repairs Supervisor with a strong background in social housing and reactive repairs to lead a team of trade operatives. This is a hands-on leadership role where you ll ensure repairs are delivered safely, efficiently, and to the highest standards. What you ll be doing • Leading and supervising a team of operatives and subcontractors delivering responsive repairs and maintenance. • Ensuring jobs are completed on time, within budget, and to specification. • Driving productivity, performance, and quality through regular monitoring and site visits. • Reviewing completed works, coding accuracy, and managing variations. • Liaising with planners, administrators, and internal teams to keep workflows smooth and reporting accurate. • Promoting a strong Health & Safety culture through toolbox talks, risk assessments, and site inspections. • Supporting resource planning, including coordination of out-of-hours services. • Building strong relationships with residents and colleagues, maintaining professionalism at all times. • Mentoring apprentices and developing team capability. What we re looking for • Essential: Experience in social housing repairs and reactive maintenance. • Proven track record as a Repairs Supervisor or Senior Operative in property maintenance. • Excellent technical knowledge across multiple trades. • Strong understanding of Health & Safety, RAMS, and compliance processes. • Experience managing teams and monitoring performance metrics. • Confident communicator with strong organisational skills. • IT proficiency (Microsoft Office, mobile work management systems). • CSCS card and supervisory safety training (SSSTS / SMSTS preferred). • Full UK driving licence.

Contract Supervisor - Social Housing Hammersmith 45,000 - 48,000 + company van & fuel card Here are Howells we are looking for a Contract Supervisor to work for a leading contractor within the Social Housing Sector. As a Social Housing Contract Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units. You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents. Responsibilities: Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests. Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards. Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities Monitor budgets and costs, making recommendations for cost-effective solutions. Build positive relationships with residents and address their concerns promptly and professionally. Ensure compliance with all relevant health and safety regulations and company policies. Provide regular reports and updates to management regarding the status of maintenance operations. Ensure timely completion of work orders and KPI targets Manage and support workforce and subcontractors Conduct inspections, quality checks, and performance reviews Lead toolbox talks, team meetings, and client communications About the Role As a Contract Supervisor, you'll support the Project Lead and manage a team of administrators,operatives, and subcontractors. You'll ensure service delivery across Voids, Disrepair, Day-to-Day Repairs, and Planned Works, maintaining high standards and customer satisfaction. You'll also step up to lead the contract when needed. Qualifications: Trade-related qualificition SSSTS, Asbestos Awareness, Scaffold Inspections Skills: Leadership and team motivation Effective communication and problem-solving Strong IT and reporting skills Behaviours: Supportive, assertive, and organised Results-driven with a strong work ethic Excellent timekeeping and initiative Why Join WPS? Be part of a supportive and forward-thinking team Opportunity for career progression to Senior Supervisor or Operations Manager Make a meaningful impact in your community Proven experience in social housing or property maintenance, with a minimum of 1 years in a supervisory or leadership role. Knowledge of SOR codes Strong technical knowledge of building maintenance, repair, and renovation Understanding of health and safety regulations in housing maintenance. A valid driver's license and reliable transportation. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and collaborative work environment. Making a positive impact on the lives of those in need of quality housing. If you are interested please call Julianne (phone number removed)

Job Title: Asset Coordinator Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Asset Coordinator with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: To provide comprehensive administrative, coordination and customer support to the Technical and Repairs Service with a specialist focus on Damp & Mould case management. The role ensures all damp & mould reports are logged, triaged, monitored and completed in accordance with legal and regulatory frameworks (including Awaab's Law and HHSRS). The postholder also supports wider Repairs functions including call handling, job logging, appointment scheduling, contractor liaison and evidence management to ensure responsive repairs and maintenance services are delivered efficiently and professionally. Key Responsibilities: Call Handling & Customer Service - Act as a first point of contact for all repairs and damp & mould enquiries across phone, Teams, WhatsApp/8x8, email and in-person. Damp & Mould Case Management & Awaab's Law Compliance - Act as the primary coordinator for all Damp & Mould (D&M) reports, ensuring every case is logged promptly, accurately and in line with statutory and organisational requirements Disrepair Coordination - Log and administer disrepair notifications, ensuring all legal deadlines and compliance requirements are met. Technical Repairs Support - Coordinate technical and complex repairs referred by Surveyors or senior staff Resident & Contractor Communication - Act as a key point of contact for residents regarding D&M, disrepair and technical cases, providing timely, clear and empathetic communication. Data, Reporting & Compliance - Keep all case records up to date in NEC and other asset management systems Repairs Logging, Job Raising & Insite Administration - Log repairs and D&M works orders accurately in NEC with correct SOR codes, priority levels and contractor allocation. Experience and Skills: Knowledge of relevant legislation such as Landlord & Tenant Act, Homes (Fitness for Human Habitation) Act, and HHSRS. Experience supporting legal disrepair cases or technical inspections. Understanding of building pathology and common structural/repairs Experience in housing repairs, property services or asset management administration. Strong organisational skills with the ability to manage high workloads and competing priorities. Excellent customer service and communication skills, particularly with vulnerable residents. Good understanding of damp & mould issues, disrepair obligations and technical repairs processes (training can be provided). Ability to work confidently with contractors, surveyors and internal teams. Competent in using housing/repairs systems (e.g. NEC, CRM) and Microsoft Office. High level of accuracy in data entry, record keeping and case documentation. Excellent interpersonal skills to support work with customers across a range of circumstances Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility Excellent time management skills and able to prioritise, plan own workload and show flexibility Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Asset Coordinator, Asset Administrator, Customer Support Administrator, Housing Support Administrator, Housing Asset Support, may also be considered for this role.

Assistant Property Manager Who are we? Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position An Assistant Property Manager forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. An Assistant Property Manager is responsible for supporting the Property Managers in overseeing a portfolio of mixed-use developments and supporting the Senior Property Manager and other team members on the management of the whole portfolio. This position is based in the office five days per week. The working hours are 09:00am to 17:30pm Monday to Thursday, with a shorter workday on Friday, from 09:00am to 17:00pm. Duties include but are not limited to: Support the day-to-day maintenance of leasehold properties. Carry out various property management tasks as directed by the Property Manager, Senior Property Manager, and Head of Property. Assist in the project management of Section 20 consultations, and major internal and external works along with the relevant surveyors consultants. Manage electronic data and emails and ensure all records are updated. Manage email and telephone enquiries from lessees, subtenants, contractors etc. and ensure information is circulated to residents. Assist with site visits to ensure all buildings are in good order and complete site inspection reports. Ensure insurance claims are being processed efficiently and correctly in conjunction with the property management team. Review and agree all circular & client correspondence including newsletters, ensuring that communication is regular and accurate. Liaise with contractors to arrange repairs, cleans, and any other tasks including emergency repairs and attend appointments when required. Maintain and update the approved contractors list. Maintain and update the purchase order system to ensure all expenditure is supported by a works order. Manage and upload compliance documents to Quooda. Be the first or secondary point of contact for staff and residents enquiries on various sites within the portfolio. Support the Property Manager and Senior Property Manager in carrying out monthly resident surgeries on site. Collaborate with the Property Manager, Senior Property Manager, and accounts team with regards to service charge budgets and payments. The Person The Assistant Property Manager will have previous experience within Block Property Management and will have worked either client-side or agent-side. They will also meet the below criteria: Essential: Must have an understanding of new build residential and mixed-use developments. Previous experience operating as an Assistant Property Manager, Property Administrator or similar. Some understanding of the relevant Leasehold, Landlord and Tenant Act. Knowledge of budgets and accounts, including utility billing and apportionment. Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach. Demonstrable ability to build relationships and influence stakeholders at all levels. Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed. Exceptional administration skills, with strong attention to detail and accuracy. Excellent organisation, prioritisation, and time management skills. Desirable: Will be AIRPM Qualified or working towards AIRPM. An understanding and experience with multi-schedule budgets. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Competitive salary 24 days holiday plus bank holidays Life assurance Private health care Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditation's

Maintenance Surveyor required ASAP based in Havant for one of our housing clients. Reporting to the Asset Maintenance Team Leader, you will work collaboratively with contractors and colleagues to ensure the delivery of high-quality repairs and maintenance service to customers, ensure that properties are well maintained and contribute to the delivery of the Asset Management Operating Plan objectives The post holder will provide advice and assistance to customers to help them maintain their homes and you will be responsible for managing large planned works projects (effectively the role of Contract Administrator), monitoring budgets and the supervision of work in progress as well as ensuring compliance with relevant safety and building legislation. The key to success is ensuring excellent customer service is provided whilst achieving great value for money. You will be joining a team of 6 Surveyors who are predominately field based and deliver planned replacement works to around 24000 properties across the South of England. This role will predominately cover the Hampshire area around Havant. You will also be able to demonstrate: Excellent level of knowledge of building construction, standards, and legislation, and an ability to diagnose and specify remedies to building defects. Understanding of responsive repairs, voids works, planned and cyclical repairs requirements. Excellent contract management and budget management skills Ability and presence to be proactive and work on own initiative, with limited supervision, and be able to manage contractors delivering building works at project level including H&S, quality, value and progress with excellent organisational skills. Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone Good IT skills and knowledge of Microsoft Office, housing and property management systems. Able to demonstrate Guinness behavioural competencies. Successful track record of delivering building surveying services, and management of substantial work programmes in a similar environment. Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, and keep excellent records Benefits include but aren't limited to: 25 days annual leave plus bank holidays for a great work/life balance On-going support and training to achieve your targets and really get to know the business. Amazing opportunities to develop your career internally and support from managers to do so. Access to Simply Health Scheme - claim back every day medical expenses. Competitive Pension Scheme Access to Employee assistance programme Access to Benefits Portal offering everyday Lifestyle Benefits Professional qualification support & financial support for professional subscriptions Thank you awards - by nomination Aspire programme - £100 allowance per employee each financial year Cycle to Work scheme Training & E-learning courses If this position sounds of interest, and you have the relevant qualifications and experience, please don't hesitate to contact me at (url removed), or call Jack at Service Care Construction on (phone number removed)

A client of mine is looking to recruit a well experienced Administrator to work for them on a fixed term contract until end or March 2021. They are a leading housing association, striving to provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives and you'll share the satisfaction of doing something that really matters. They value you for who you are and what you will bring to the role, acknowledging and rewarding the work you do. You'll enjoy being accountable for responding to enquiries on behalf of the property team as well as undertaking operational admin duties to assist the team in delivering key repairs and maintenance services. To be successful in this role you'll have the following experience: Strong administrative background, gained within a busy office environment Highly organised with the ability to work on your own initiative, prioritise effectively and manage a busy workload, often to tight deadlines. Excellent IT and team working skills Strong customer service skills are essential, along with strong written and verbal communication skills and the confidence to support residents and resolve queries quickly and efficiently. Experience within a property maintenance related environment would be a real advantage but is not essential You will also liaise directly with internal and external customers to solve problems using company procedures responding in a timely, efficient and effective manner. You will naturally ensure that customers receive a prompt response and are kept informed of progress made. To apply for this position please email an updated version of your CV to or call me on (phone number removed). stride is acting as an Employment Agency in relation to this vacancy