15 jobs found

We're recruiting an experienced and dynamic Responsive Repairs Manager to join a forward-thinking housing service responsible for delivering a high-quality repairs and maintenance function to residents. This is an excellent opportunity for a senior professional with strong leadership experience, technical expertise, and a proven background in managing large repairs operations to make a significant impact across a busy housing service. You'll play a key role in leading the responsive repairs, out-of-hours service, scheduling operations, Health & Safety, and materials/supplies management. Working as part of the senior management team, you will drive performance, embed cultural change, support transformation projects, and ensure efficient, customer-focused service delivery. The role will require the successful candidate to attend the council offices as required for operational management, team leadership and service oversight. The Role Lead the delivery of the responsive repairs service across the borough, including managing the in-house workforce, specialist operatives and external contractors. Oversee scheduling teams to optimise technology, manage planned and emergency workloads, and support customer communication and complaints handling. Provide strong, effective leadership to teams responsible for repairs, health & safety and supply chain management. Drive performance management across the service, meeting KPIs, customer satisfaction targets and ensuring a robust 24/7/365 service. Manage staff capability, sickness, training, recruitment and development, ensuring a high-performing and motivated workforce. Prepare and present reports, respond to casework and complaints, and ensure timely and effective resolutions. Oversee budgets and ensure all financial activity complies with organisational standing orders and financial regulations. Provide technical leadership, including surveys, risk assessments, reviewing reports, defining policy and procedures, and staying updated on legislation and best practice. Evaluate tenders, recommend contract awards and ensure services meet specification, budget and timescales. Act as a workstream lead on transformation projects and contribute to service redesign and improvement. Promote a strong health & safety culture, ensuring compliance with all regulatory standards. Collaborate closely with internal managers, elected members, stakeholders and external partners to deliver excellent service outcomes. Deputise for the Head of Repairs when required and support other managers across the repairs service. Key Requirements Strong knowledge of legislation and regulatory standards relating to housing repairs and maintenance. Understanding of local government governance, decision-making and experience working with elected members and boards. Minimum of three years' experience delivering a repairs and maintenance service, including project works. Experience working in a performance-driven environment with clear service targets. Background in a client/contractor environment with strong commercial awareness. Management experience across people, budgets, risk, complaints and operational planning. Experience preparing technical specifications and reports relating to repairs issues. Knowledge of pricing and costing systems, including schedules of rates, target/maximum pricing and contractor management systems such as DRS or Optitime. Strong communication skills with the ability to work with diverse groups and communicate technical issues clearly. Able to lead teams, manage change, motivate staff and work independently under pressure. Commitment to excellent customer service, equality, diversity and continuous professional development. Membership of a relevant professional body (desirable). Willingness to attend evening meetings or occasional out-of-hours work. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and asset management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Response Repair Manager - Social Housing Location: South London Salary: 43.19 per hour (PAYE) Contract Type: Temporary About the Role: We are seeking an experienced Response Repair Manager to join our team in South London . This temporary role offers the opportunity to play a key part in managing response repairs for a social housing provider, ensuring that all repairs are carried out efficiently, on time, and to the highest standards. In this role, you'll oversee the day-to-day operations of the repairs service, managing a team of operatives, coordinating repair requests, and ensuring compliance with relevant policies and safety standards. You'll be instrumental in delivering exceptional service to tenants while keeping costs under control and driving improvements in repair processes. Key Responsibilities: Manage Response Repairs: Oversee and coordinate the completion of response repairs for tenants, ensuring work is completed efficiently and within agreed timeframes. Team Supervision: Lead and manage a team of operatives , providing guidance, ensuring productivity, and maintaining high-quality standards. Customer Service Excellence: Act as the main point of contact for tenants regarding repairs, addressing any complaints or queries and ensuring high levels of satisfaction. Budget and Cost Management: Ensure repairs are carried out within the allocated budget, monitor expenditures, and identify cost-saving opportunities. Health & Safety Compliance: Ensure all work is completed safely, adhering to health and safety regulations and maintaining a safe working environment for staff and tenants. Performance Monitoring: Regularly review and monitor the performance of the repair service, identifying areas for improvement and ensuring key performance indicators (KPIs) are met. Reporting and Documentation: Maintain accurate records of repairs, inspections, and maintenance works, providing regular updates to management. Skills & Experience: Proven experience in response repair management or a similar role within the social housing sector. Strong team management experience with the ability to motivate and manage a team of operatives. Excellent understanding of health & safety regulations and compliance in relation to repair works. Ability to manage budgets and ensure that projects are completed cost-effectively. Customer-focused with the ability to communicate effectively with tenants, contractors, and internal teams. Strong problem-solving and organisational skills with the ability to manage multiple tasks and priorities effectively. Previous experience with property management software or maintenance management systems is a plus. How to Apply: If you're ready to take on this exciting challenge and make a difference in social housing, apply today! Please submit your CV.

An exciting opportunity has now arisen for a Contract Manager (NHS Hard Facilities Management) to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital), ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services (planned, preventative and responsive repairs) including health, safety, quality and performance across a number of NHS contracts in Essex. This is a varied role where you will be the point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled maintenance team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing these contracts on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings when nominated in accordance with the annual programme What we can offer you: A competitive starting salary. A car allowance of £5.472 per annum. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance, income protection and private medical. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more This is an excellent opportunity with onward development for you and the teams you lead Experience Required The preferred candidate will be an experienced contract manager ideally with previous PFI (Private Finance Initiative) experience. Ideally, you will have managed services across a multi-site operation, with experience gained ideally within a healthcare/NHS setting. You may have worked directly for the NHS, for an FM contractor providing service to the NHS or for a consultancy delivering services into this market. We will however also consider candidates with experience gained within a commercial maintenance environment (for example the maintenance of other public buildings). You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. This role offers excellent opportunity for further personal development. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.

Maintenance & Repairs Coordinator - 12 month contract Location: Tunbridge Wells Salary: 28,000 - 30,000 per annum + benefits Hours: 8am - 5pm Monday - Friday 100% office based thihs is a great opportunity to work for an organisation that delivers responsive, high-quality maintenance and repair services to residents. Their skilled team ensures homes are safe, well-maintained, and meet the standards that customers deserve. They provide thousands of homes across the South East. Over the years, they have invested heavily in their homes and continue to do so. They have more than 300 employees based in various locations across their operating area, all working together to build thriving communities and deliver excellent customer service. This role is to engage and allocate work to all sub contractors to the business, working efficiently to ensure all work is completed within set time frames and teams are compliant. What You'll Do: As the Coordinator, you will play a crucial role in ensuring the smooth operation of this company's sub contractor process: Acts as the main point of contact for all subcontractors delivering maintenance, repairs, and project work. Coordinates onboarding and inductions, ensuring all documentation, insurance, and accreditation's are current. Maintains and updates the subcontractor database with accurate, compliant information. Supports the allocation and scheduling of work orders based on performance, capacity, and location. Ensures works are allocated correctly and subcontractors receive all necessary details for each job. Responds promptly to updates received via mailboxes, portals, and planners, ensuring tasks are completed within target timescales to meet KPIs. Builds strong working relationships with subcontractors, internal teams, and residents. Provides operational teams with timely updates on subcontractor availability, performance, and any issues. Promotes a culture of partnership, accountability, and continuous improvement. Works closely with Supervisors and Managers to review diaries and optimise service delivery. Assists with complaints investigations and responds effectively to queries from tenants, staff, and residents. Liaises with clients to keep all relevant databases up to date. Helps collate supply and material information from approved suppliers and records cost data accurately. Maintains a proactive approach and supports colleagues with additional duties as needed to ensure smooth operations. We're on the hunt for someone who is: Detail-oriented and organised, with excellent multitasking skills. A strong communicator who can build relationships with suppliers and team members alike. Proficient in Microsoft Office. A proactive problem-solver who can think on their feet and tackle challenges head-on. You can work efficiently in a fast-paced role, love thinking on your feet, enjoy variety and can communicate effectively with different people. Has worked in a similar role such as scheduling, coordinating, planning or maintenance support. Why Join This Employer? They value their employees and believe that a happy team leads to a successful business! Here's what you can expect when you join: 25 days, increasing to 28 days at 5-years of service and 30 days at 10-years' service Pay review every year. Up to 3,000 colleague referral fee. Contributory pension scheme with 4% to 10% matched contributions. Life Insurance. 24/7 Digital GP service and counselling helpline (including face to face sessions) Free eye test voucher annually and contribution towards glasses. Free annual flu jab. Two volunteer days per year. Extensive annual staff wellbeing programme of events. Career development and vocational training opportunities. Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping travel, & days out. Social events, including rounders, festive Fridays and lunch time walking Travel loan Long service awards Conveniently situated in Tunbridge Wells, the office is just a short 10-minute walk from the train station! Plus, parking is available onsite too. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are looking for an Operations Surveyor to be responsible for delivering a building surveying capability for all CHP homes and other property assets, providing appropriate detailed reports as required. They will also provide a responsive property surveying service across all of our homes to make sure our customers are kept safe and at the heart of everything we do. What you'll be doing Perform comprehensive property surveys, particularly focusing on the identification and assessment of damp, mould, and condensation (DMC). Investigate issues related to building materials, construction methods, and environmental impact. Produce detailed schedules of works using NHF Schedule of Rates for the prevention and remediation of repairs. Carry out detailed building surveys and/or property condition analysis, including the commissioning and coordination of specialist contractors and consultants as required, to deliver remediation solutions to bring the asset to standard. Undertake any other responsibilities relevant to this post, as directed by your line manager. What we are looking for HNC/HTEC Level 5 Building Surveying (or equivalent). Full driving licence and access to a vehicle for work purposes. Strong experience of carrying out building surveys and analysis defects, including writing reports with recommendations Strong understanding of construction methods and building materials. Understanding of responsive repairs, voids work and planned and cyclical repairs requirements. Experience of delivering maintenance projects and refurbishments work to time, budget, and quality. Exceptional communication skills to achieve rapid delivery through others. Please note the office expectancy of this role is as follows: A majority of this role will be spent completing surveys out on site, with some office requirement, this split is yet to be determined, until the person is in post. Benefits The salary for this post will be 44,977 Per Annum plus 1458 car allowance per annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

General Manager Housing Repairs 81,000 + benefits package Location: West Kent - office based 80% Hours: Full-time, Permanent Are you a consistent leader with a passion for delivering exceptional customer service and driving operational excellence? Do you want to be part of a company that values culture, employee engagement, an approachable management team and excellent values? This highly regarded employer in West Kent is looking for an experienced General Manager to take the reins and lead their repairs and compliance operations to new heights. Why Join This Organisation? This is your chance to make a real impact! You'll be at the heart of a fast-paced, customer-focused environment, managing a multi-million-pound service and shaping the future of their repairs business. No two days are the same, you'll be solving problems, inspiring teams, and ensuring residents receive the very best service. Why This Role Matters They are listening to residents and committed to delivering better, more responsive services that remain locally focused. As General Manager, you'll play a pivotal role in shaping this journey. Your expertise and leadership will help drive meaningful change and ensure their services truly reflect the needs of the communities they serve. What You'll Do Ensure compliance with health & safety, financial, and operational requirements in line with best practice and legal standards. Plan, organise, and manage resources strategically to maximise performance and resident satisfaction. Develop and maintain processes for continuous improvement. Build strong relationships across all levels, focusing on performance, great customer service, and best value. Recruit, motivate, and retain talented people, creating effective teams with clear development and succession plans. Foster a culture of ownership, accountability, and going the extra mile for residents. Provide strong leadership, support, and training to help teams achieve targets. Establish and manage a network of contracts across different disciplines. Communicate effectively at all levels and maintain positive working relationships. Take responsibility for delivering contract KPIs and improving operational performance. Promote social responsibility and community engagement, understanding resident priorities. Engage with residents and colleagues to review and improve services, including attending meetings and events. Prevent issues before they become complaints; where complaints arise, ensure empathetic, timely, and effective resolution. Keep the team focused on delivering an excellent customer experience, following principles of listening, learning, clear communication, and continuous improvement. What They Are Looking For Strategic thinker with the ability to create clear, innovative, and actionable plans in a Direct Labour Organisation (DLO). Expert knowledge of Health & Safety legislation and compliance standards. Strong capability to plan, organise, and optimise resources effectively. Skilled in interpreting and analysing financial data to inform decisions. Proven leadership in people and stakeholder management, building strong relationships at all levels. Ability to perform under pressure, managing competing priorities and tight deadlines. Highly IT literate, confident with digital tools and systems. Exceptional leadership and interpersonal skills, inspiring and motivating teams. Confident presenter with excellent communication skills. Demonstrable experience in supply chain and subcontractor management, ensuring compliance and efficiency If this role would be a 'step up' for you ,we are also keen to review your application. The key areas you will need to offer is having a strategic approach and the confidence in your ability to lead and inspire. What They Offer 25 days, increasing to 28 days at 5-years of service and 30 days at 10-years' service Pay review every year. Up to 3,000 colleague referral fee. Contributory pension scheme with 4% to 10% matched contributions. Life Insurance. 24/7 Digital GP service and counselling helpline (including face to face sessions) Free eye test voucher annually and contribution towards glasses. Extensive annual staff wellbeing programme of events. Career development and vocational training opportunities. Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Next steps: Apply online or send your CV directly to Rhiannon at Office Angels: (url removed). Once we receive your CV, you'll have an initial chat with Rhiannon, followed by a short interview if shortlisted. This is a great opportunity to learn more about the employer, not just from the job description and website, but also from Rhiannon's first-hand experience of recruiting for them. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Contract Manager Industry - Repairs and Voids Location - Lewisham Salary - Up to £55,000 Job Description Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan. They are looking for a Contract Manager to come on board and manage the Repairs and Voids contracts in the Lewisham areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement. Daily responsibilities for the successful Area Manager will include: You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio. Manage the development and performance of all contract operations and establish and maintain relationships. Ensure a high standard of service delivery of both directly delivered and subcontracted services. Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion. Ensure you area managing the operatives/supervisaors day to day, conducting tool-box talks and performance reviews Have experience of overseeing Repairs, planned and voids contracts Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies. Experience managing all the void and responsive repairs projects. To recruit and develop a team including tradesman, local contractors able to refirb/re-model void properties. Able to price and programme works from drawings, organising labour and materials etc. Regularly review service delivery. Requirements for the role: You will have a proven track record and experience of managing reactive, voids and major works projects. The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times. Social Housing, Local authority or contractor experience is a must. LON123

Are you passionate about improving properties and the built environment, seeing things take shape? Are you flexible and dynamic? A problem solver with a can-do attitude and a ‘Plan B’ if called-upon? We are recruiting for a full time (42½ hrs per week) permanent Supervisor for our expanding Construction and Responsive Repairs Business located in Salford. The role requires the setting-up and running of multiple previously-quoted works/projects, in the value range £1k - £30k, with timescales ½ week – 3 months duration. The post-holder will work with Schofield and Sons’ Construction and Responsive Repairs Teams. Reporting to the Contracts/Operations Manager. You will be expected to build relationships and communicate with Clients’ Surveyors, Contract Administrators and End-Users. The successful candidate should possess knowledge, skills and experience in the following: * Competent in Word, Excel, Outlook and other Microsoft (or similar) Office programmes. * Producing Construction Programmes using Microsoft Project * Creating task specific RAMS * Working understanding and compliance with Health and Safety legislation and practices * Previous experience of asbestos awareness and working at height with MEWPs - preferred but not essential * Excellent communication, co-ordination and meeting skills at all levels, be it Client Representatives, in-house colleagues or Sub-Contractors * Initiating, tracking and closing out RFI’s * Creating, co-ordinating and closing out snagging lists/reports * Demonstrating commercial awareness * Used to working under pressure and meeting deadlines whilst maintaining site safety, quality and within the prevailing budget(s) * Ideally from a trade background, with a minimum of 3 years’ experience working in a similar role * Full clean UK driving licence - essential Role Permanent Start Date ASAP Hours 42½ Monday to Friday 07:30 – 17:00 Benefits Company Vehicle, further support and training available, family and community focused company Salary To discussed at interview, likely to be in the range £30k – £40k depending on knowledge, skills and experience

Contract Manager – Maintenance Cookstown £35,000 per annum plus car + Package J4210 Our client are looking for a Contract Manager to come on board and manage all the responsive repairs and voids contracts. Working closely with the Senior Contract Manager, you will manage the day to day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement. Daily responsibilities for the successful Contract Manager will include: * You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio * Manage the development and performance of all contract operations, and establish and maintain relationships * Ensure a high standard of service delivery of both directly delivered and subcontracted services * Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion. * Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies. * Experience managing all the void and responsive repairs projects Requirements for the role: * You will have a proven track record and experience of managing reactive maintenance projects * The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times. Benefits Our client is offering a permanent position with a company car and package

Operations Manager – Slough - £55,000 - £60,000 Social Housing Recruitment are working with a community driven and passionate housing association, to search for an Operations Manager. This role will report into the Head of Service and will play a leading role to manage the associations Direct Labour Organisation to motivate staff to provide the highest levels of service to its residents and communities. With ambitious growth plans, along with their unrivalled approach to deliver sustainable housing and affordable rent services, this is an exceptional opportunity to work for a forward-thinking organisation fuelled by its values. Key responsibilities of the Operations Manager include: * Monitoring, motivating, and managing the inhouse DLO. * Monitoring performance of partnering contractors and ensure KPI’s around responsive repairs and voids are being met. * Monitoring budgets with contractors, responsive repairs and voids. * Providing customer care services to tenants and following policies and procedures in terms of complaints. The successful Operations Manager will possess: * The ability to inspire, motivate and direct a diverse and professional workforce to achieve a high quality, value driven team. * A pro-active and customer focused approach to the Repairs and Maintenance service provided. * An innovative and dynamic view on the current Repairs and Maintenance procedures. * Experience of managing a range of stakeholder relationships, establishing shared goals in pursuing tangible delivery of agreed objectives. In return, the successful candidate will receive a salary up to £60,000 plus 25 days annual + BH, pension scheme, agile working, childcare vouchers, commitment to CPD, free parking on site and much more. This is an urgent requirement and we have interview availability over the coming 2 weeks. With the ability to make an impact from day one, this is a unique position and an incredible career opportunity. If you are interested in discussing this further, please apply today. If you would like to discuss further, please contact Daisy McLachlan on (phone number removed) or email (url removed) for an informal and confidential discussion

Spencer Clarke Group are currently recruiting for a Repairs Operations Manager to work in the Camden area. A local authority based in Camden haver a fantastic opportunity for a Repairs Operations Manager to join their team. Role Purpose: Accountable to the Head of Repairs and Operations, you will be commercially and operationally responsible for managing the work of the external contract on major works and repairs for the Councils property portfolio. Management of a team to ensure that delivery of routine day to day, complex repairs and other remedial works required to major works and repairs is optimised through effective inspection processes and application of building pathology against defined targets and standards whilst exercising effective budget management of current £7m budget for service. Example outcomes or objectives that this role will deliver: Management and co-ordination of major repairs to void properties and their efficient delivery in accordance with allocated resources and within timescales through the management of a team working in partnership with contractors and other teams within Property Management. To develop the partnership with the appointed contractor and establish new ways of working in line with RFT from first principles. This process involves staff, the contractor and residents. Co-ordination of the responsive building repairs service, working with contractors and consultants to deliver responsive repairs within approved budgets and in accordance with timescales and Council policy. Responsible for the delivery of best value and the design and implementation of service improvements by determining priorities and allocating resources into major works and void to achieve flexibility and full potential Make sure that leaseholder consultation processes are optimised and the information on rechargeable works is precise and facilitate recovery of cost. Responsible for developing and implementing proactive, risk based inspection processes and for ensuring prompt diagnosis and management of effective repairs to ensure right first time delivery. As part of the management team, lead on systems and processes to ensure that works comply with all relevant legislative and regulatory requirements and industry best practice. Develop and monitor rigorous quality assurance measures in order to optimise delivery of works to customers, maximise standards and measure and monitor performance. Take responsibility for facilitating effective co-operation between relevant stakeholders/partners, share information willingly, appropriately and work with others to improve integration and efficiency. Ensure a strong customer focus to achieve high levels of service delivery and overall satisfaction, understanding customers’ aspirations and using customer feedback to raise performance standards and contribute to the achievement of corporate strategic objectives. Lead on resident engagement and involvement initiatives for works involving inspection and repairs programmes in accordance with best practice to achieve consistency and deliver increasing resident satisfaction, achieve corporate performance targets and contribute to the achievement of corporate strategic objectives. People Management Responsibilities: Line management of the Major Works team consisting of team surveyors and support staff. Point of escalation for all operational enquires across the team and other repairs and operations employees. Relationships: Provide support and guidance to housing management teams when technically challenging situations occur. Work in partnership with other repairs management teams to deliver an efficient repairs service borough wide. Ensure that customer feedback is used to improve performance and integrate delivery with service users’ expectations, and that business intelligence underpins the business strategy. · Establish supportive and effective relationships with supervisory teams, trades staff, back office staff and new tenants. Work Environment: Major repairs is a high volume, fast moving environment and can involve high pressure on a regular basis. Flexibility, adaptability and the need to make decisions quickly is vital as priorities frequently change and information is updated in real time. You will be expected to visit properties on a frequent basis either pre, during or post completion. Our service to our residents operates over extended weekday working hours, typically 8 AM to 6 PM Monday to Friday and 8 AM to 1 PM Saturdays. You will be required to work flexibly to manage and support service delivery between these hours, this may include changes to working times / patterns in order to deliver an effective service. Technical Knowledge and Experience: Extensive experience in delivering major repairs service for social housing. Extensive knowledge and understanding of repairs techniques Knowledge of key developments in building and environmental design, specification and maintenance including sustainability, building regulations and design standards and guidance Knowledge and understanding of pre- and post- inspection processes, building pathology and repairs techniques Up to date understanding of health and safety responsibilities in relation to construction and Construction (Design and Management) regulations Knowledge and understanding of key developments and contract issues in construction industry best practice, including partnering and framework agreements Knowledge and understanding of the principles of Best Value, Value Management/Value Engineering techniques and their application to maintenance procurement and management · Knowledge of construction and maintenance contract and property law Knowledge of current housing and social policy issues and legislation Understanding of needs of customers in the void management process Evidence of commercial acumen to manage the service within budget. Ability to project-manage complex programmes of work. Good budget and financial management experience If your interested in the role and would like to apply please email your up to date CV to or call Chris on (phone number removed)

Contracts Manager (Repairs) Maidstone, Kent £56,000 Background Our client is excited to be setting out their next chapter. They have grown significantly over the past few years, building quality homes and investing in their local communities. Their ambition is to be the landlord of choice in Maidstone and mid Kent therefore they recognise that they need to continue to focus and strengthen their foundations to ensure their buildings are safe and they provide an excellent customer experience. Following the launch of their new Corporate Plan and Operations Service Strategy, now is an exciting time to be joining them. You will be part of a newly structured Property team in their Operations directorate and play a key role in shaping their future. What you'll be doing As Contracts Manager, you will manage the contracts in the Property department through the contract management framework. You will have responsibility for the application of excellent governance across all contracts, ensuring they are effective, responsive, deliver value for money and are compliant with best practice, regulatory and statutory requirements. You will be the point of contact for the response repair, voids and planned work contracts. You will lead on contract relationship management with contractors, consultants, customers, and stakeholders. More about you. What can you bring? They are looking for an individual that has a clear focus on performance – managing colleagues effectively, developing and growing the people around you. You will be driven, collaborative, a team player and want to do the right thing and do it to a high standard. You will have extensive experience in the delivery of planned and responsive maintenance services and property investment. You will have commercial awareness and experience of robust contract management. When and where you'll be doing it You will enjoy a 37 hour working week and earn an annual salary of circa £56,000 dependent upon your knowledge, skills and experience. Our client’s head office is in central Maidstone where you will be based in their new modern and bright office space which offers creative, collaborative and flexible ways of working. What will you get in return? Creating an environment which enables their people to thrive is crucial for them and their Total Reward package goes beyond your salary, designed to support you throughout your working life here. You’ll get: * 28 days annual leave per year (plus bank holidays) * Company Pension contribution and life assurance * Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. * An annual Wellbeing Fund Closing Date: Monday 10 August at Midnight Interviews: w/c Monday 17 August

Role: Contract Manager - R&M (Repairs and Voids) Salary: £45,000 - £50,000 plus car & benefits Location: Ealing, West London About the Role My client are an innovative housing maintenance main contractor that are looking for a Contracts Manager (Responsive Repairs and Voids) based Ealing. Reporting to the Regional Manager, the role will require the successful candidate to provide direction and leadership to the operational delivery team and build a strong client relationship You will take responsibility for the delivery of excellent operational performance, managing directly employed operative and ensuring they are managed and motivated to deliver cost effective, high quality customer focussed outputs. Your contribution will sustain our reputation for innovative and excellent customer service, giving us a unique selling point in our sector. Specifically you will: Deliver a consistent, right first time service Add value to all that you do whilst delivering exceptional customer service Actively support your team in a positive manner Lead colleagues where appropriate in delivering solutions to complex problems Plan, manage and monitor site progress and quality Build strong relationships with internal and external customers and partnerships with clients About You Candidates must have proven experience in the Repairs & Voids industry, ideally within the social housing sector; managing the development and performance of all aspects of contract operations including KPI’s & financial reports. Candidates will also have a strong track record of maintaining and building strong customer relationships and managing multi-site workforces. The successful person will have excellent time management, good IT skills with a range of IT packages, will be proactive and flexible with good planning, organisational and influencing skills. You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the project, delivering effective interaction to all clients. Should you require further information please email (url removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer

We currently have an exciting opportunity for an Asbestos expert, you will be responsible for a small asbestos team as well as the asbestos contracts of the business. This includes monitoring the quality, performance, adherence to specifications and compliance with the programme of servicing and repairs completed by our approved contractors. Duties and Responsibilities Manage the delivery of the asbestos surveying & analysis and asbestos removal contracts including site inspections, quality of works, health & safety, payments & contract progress monthly reviews. To provide specific technical advice, consultancy and contract administration, to include, raising orders, authorising variation to orders, entering completion updates and finalise invoices. Review and update of the Asbestos Management Plan, policies and procedures as and when required. Responsible for the update and maintenance of the Asbestos register. Line management responsibilities for the in-house asbestos team and office staff. To provide detailed reports as necessary, including reports to SCH Board on Asbestos related activities. Manage the re-inspection programme of non-domestic premises and update register. Ensuring that all contract administration and procurement activity is carried out in accordance with SCH Rules for Contract. Ensuring health and safety best practice is observed and monitored within their area of responsibility which will involve desktop and site inspection of work, risk assessments & safe systems of work reviews. Liaising with SCH procurement team and Safer Homes Team Manager to provide specifications, schedules of work required for tendering for asbestos survey & analysis works & removal works. Liaising with SCH's capital, Responsive Repairs and Safer Homes Team to ensure compliance with statutory regulations. Ensuring that all financial matters, ordering procedures and other reporting procedures are correctly documented and processed in accordance to SCH's Standing orders. Ensure compliance with SCH's complaints policy and procedures to involve customer liaison and complaints resolution. Providing asbestos related advice to customers in line with SCH Asbestos Policy and Control of Asbestos Regulations 2012. Maintenance of records, including scanning and ensuring filing of the appropriate contractual certificates are kept up to date. Developing income generating opportunities through your area of work. Undertake regular team briefings and toolbox talks as requiredCriteria Demonstrable experience and competence of managing Asbestos contracts Experience in delivering exceptional customer service A good understanding of the importance of equal opportunities in employment and service delivery. Experience of managing contracts in a building maintenance environment including monitoring budgets and keeping to tight timescales. Experience of managing a team to include asbestos operatives and office staff Good knowledge in the Hazardous Waste Regulations 2005 in relation to asbestos operationsFor more information please contact Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone

Our client is one of the leading figures in the construction industry and a preferred partner for numerous Social Housing clients with services including Responsive Repairs, Major Programmed Refurbishment projects and new builds for both the Private and Social sector, including pre and post contract design services. They are now recruiting for an Operations Administrator with asbestos experience to deal with liaising with clients and residents to book asbestos removal work; keeping up to date records of properties attended, check works completed against orders, raise applications and invoices, support contracts managers with administration and tasks. Key Responsibilities: • To answer and deal with all incoming office calls • Liaise with residents and clients and schedule works • Assist all operatives, allocate consignment notes, update spreadsheets and reports as required. • Prepare Risk Assessments and Method Statements for the works • Produce work packages for the operative teams and distribute in time for next days works • Book airtests, waste collections, skips etc. updating all relevant logs • To update specific ongoing monthly spreadsheets such as scaffolding tracker/assessment tracker and cross reference the diary. • To book in work for the clients assigned to you • Creating mail merges to ensure all residents are informed of upcoming works • Booking airtests/isolations/CVC’s and confirming with residents for various notifiable/non-notifiable jobs in the diary everyday • Arrange parking dispensations directly with TFL/local authority. • Archive historical information, scan documents, file and log This is a fantastic opportunity to work for a prominent organisation who provides excellent in-house training for their workforce, supply chain, clients and external partners. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career