PROPERTY MANAGER Rendall & Rittner • £Competitive • Home Based- with site visits ROLE OVERVIEW We are seeking a confident and proactive Property Manager to take ownership of a focused residential portfolio, delivering a high standard of service while continuing to build expertise in block management. You will be responsible for two developments, one in Bristol and one in Bournemouth acting as the main point of contact for service delivery, client relationships and day-to-day management. The portfolio is intentionally streamlined, allowing you to focus on quality, attention to detail and strong client partnerships. ROLE EXPECTATIONS This role requires strong organisation, sound judgement and the confidence to manage stakeholders effectively across multiple locations. You will take full ownership of your portfolio, balancing service delivery, financial performance and compliance. A proactive mindset is key, you will identify issues early, manage risk and continuously improve standards rather than reacting to challenges. WHAT SUCCESS LOOKS LIKE Your developments are well maintained, compliant and running smoothly Clients trust your judgement and rely on your expertise Budgets and expenditure are effectively controlled and transparent Major works and Section 20 consultations are delivered efficiently You anticipate issues and resolve them before escalation HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you will be: Managing the day-to-day performance of your residential portfolio Building strong relationships with clients, residents and contractors Preparing and managing service charge budgets and forecasts Overseeing any major works and Section 20 consultations Carrying out site inspections across Bristol and Bournemouth Ensuring Health & Safety compliance across developments Interpreting leases, legislation and industry best practice You will be home-based with travel to your sites, trusted to manage your time and priorities effectively. WHO THIS ROLE IS FOR This role is ideal for someone who: Has experience managing residential block portfolios Is confident handling budgets, works projects and client relationships Has a strong understanding of leasehold legislation Communicates clearly and professionally with a range of stakeholders Takes ownership and pride in delivering a high-quality service EXPERIENCE THAT HELPS Residential property management experience Strong knowledge of the Landlord & Tenant Act and leasehold legislation Familiarity with RICS and ARMA guidelines Experience managing Section 20 consultations and major works TPI Associate membership (or willingness to obtain within 12 months) WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
01/05/2026
Full time
PROPERTY MANAGER Rendall & Rittner • £Competitive • Home Based- with site visits ROLE OVERVIEW We are seeking a confident and proactive Property Manager to take ownership of a focused residential portfolio, delivering a high standard of service while continuing to build expertise in block management. You will be responsible for two developments, one in Bristol and one in Bournemouth acting as the main point of contact for service delivery, client relationships and day-to-day management. The portfolio is intentionally streamlined, allowing you to focus on quality, attention to detail and strong client partnerships. ROLE EXPECTATIONS This role requires strong organisation, sound judgement and the confidence to manage stakeholders effectively across multiple locations. You will take full ownership of your portfolio, balancing service delivery, financial performance and compliance. A proactive mindset is key, you will identify issues early, manage risk and continuously improve standards rather than reacting to challenges. WHAT SUCCESS LOOKS LIKE Your developments are well maintained, compliant and running smoothly Clients trust your judgement and rely on your expertise Budgets and expenditure are effectively controlled and transparent Major works and Section 20 consultations are delivered efficiently You anticipate issues and resolve them before escalation HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you will be: Managing the day-to-day performance of your residential portfolio Building strong relationships with clients, residents and contractors Preparing and managing service charge budgets and forecasts Overseeing any major works and Section 20 consultations Carrying out site inspections across Bristol and Bournemouth Ensuring Health & Safety compliance across developments Interpreting leases, legislation and industry best practice You will be home-based with travel to your sites, trusted to manage your time and priorities effectively. WHO THIS ROLE IS FOR This role is ideal for someone who: Has experience managing residential block portfolios Is confident handling budgets, works projects and client relationships Has a strong understanding of leasehold legislation Communicates clearly and professionally with a range of stakeholders Takes ownership and pride in delivering a high-quality service EXPERIENCE THAT HELPS Residential property management experience Strong knowledge of the Landlord & Tenant Act and leasehold legislation Familiarity with RICS and ARMA guidelines Experience managing Section 20 consultations and major works TPI Associate membership (or willingness to obtain within 12 months) WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
TECHNICAL SERVICES MANAGER Rendall & Rittner • £Competitive • Hybrid/Home Based ROLE OVERVIEW We are looking for a Technical Services Manager to take ownership of technical service delivery across a growing residential portfolio. This is a high-impact role where you will lead on mechanical, electrical and plumbing (MEP) strategy, ensuring developments are mobilised effectively, risks are managed early, and assets perform as intended long term. You'll work closely with New Business, Mobilisation and Property Management teams, supporting both new instructions and existing developments. This role combines technical expertise with commercial awareness, giving you real influence over service delivery, asset performance and client outcomes. ROLE EXPECTATIONS This is a visible and business-critical role that requires strong technical judgement, organisation and the confidence to influence decisions. You will be expected to take ownership of technical standards across multiple developments, ensuring buildings are safe, compliant and operationally efficient from day one. You'll need to balance service quality, risk management and cost control, while supporting both mobilisation and live operations. You will be relied upon as the technical expert-identifying issues early, advising on solutions and improving long-term performance rather than reacting to problems. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: New developments are mobilised with clear, effective servicing strategies in place Buildings operate safely, efficiently and in line with compliance requirements Property Managers feel supported and confident in technical decision-making Lifecycle and CAPEX planning is clear, accurate and adds value to clients Technical risks are identified early and managed proactively You contribute to winning new business through credible technical input HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Reviewing new instructions and auditing MEP servicing requirements Supporting mobilisation of new developments to ensure smooth handover Providing technical advice and support to Property Managers Producing plant lifecycle and CAPEX reports Supporting tender submissions and new business opportunities Overseeing technical aspects of projects across existing developments Working with internal teams including Health & Safety, Procurement and specialist functions You'll work in a hybrid way, with flexibility to manage your time across home working, office collaboration and site visits where required. WHO THIS ROLE IS FOR This role suits someone who: Has strong technical knowledge of MEP systems within residential or similar environments Is confident operating as a subject matter expert and advising others Can balance technical detail with commercial awareness Is comfortable working across both new business and operational delivery Takes ownership, solves problems early and improves how things are done EXPERIENCE THAT HELPS Degree or HND in Mechanical, Electrical or related Engineering Experience in a technical services, engineering or property environment Experience supporting mobilisations, developments or complex assets Knowledge of SFG20, CIBSE Guide M or similar frameworks Project or lifecycle planning experience Experience working with or alongside property management teams WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
01/05/2026
Full time
TECHNICAL SERVICES MANAGER Rendall & Rittner • £Competitive • Hybrid/Home Based ROLE OVERVIEW We are looking for a Technical Services Manager to take ownership of technical service delivery across a growing residential portfolio. This is a high-impact role where you will lead on mechanical, electrical and plumbing (MEP) strategy, ensuring developments are mobilised effectively, risks are managed early, and assets perform as intended long term. You'll work closely with New Business, Mobilisation and Property Management teams, supporting both new instructions and existing developments. This role combines technical expertise with commercial awareness, giving you real influence over service delivery, asset performance and client outcomes. ROLE EXPECTATIONS This is a visible and business-critical role that requires strong technical judgement, organisation and the confidence to influence decisions. You will be expected to take ownership of technical standards across multiple developments, ensuring buildings are safe, compliant and operationally efficient from day one. You'll need to balance service quality, risk management and cost control, while supporting both mobilisation and live operations. You will be relied upon as the technical expert-identifying issues early, advising on solutions and improving long-term performance rather than reacting to problems. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: New developments are mobilised with clear, effective servicing strategies in place Buildings operate safely, efficiently and in line with compliance requirements Property Managers feel supported and confident in technical decision-making Lifecycle and CAPEX planning is clear, accurate and adds value to clients Technical risks are identified early and managed proactively You contribute to winning new business through credible technical input HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Reviewing new instructions and auditing MEP servicing requirements Supporting mobilisation of new developments to ensure smooth handover Providing technical advice and support to Property Managers Producing plant lifecycle and CAPEX reports Supporting tender submissions and new business opportunities Overseeing technical aspects of projects across existing developments Working with internal teams including Health & Safety, Procurement and specialist functions You'll work in a hybrid way, with flexibility to manage your time across home working, office collaboration and site visits where required. WHO THIS ROLE IS FOR This role suits someone who: Has strong technical knowledge of MEP systems within residential or similar environments Is confident operating as a subject matter expert and advising others Can balance technical detail with commercial awareness Is comfortable working across both new business and operational delivery Takes ownership, solves problems early and improves how things are done EXPERIENCE THAT HELPS Degree or HND in Mechanical, Electrical or related Engineering Experience in a technical services, engineering or property environment Experience supporting mobilisations, developments or complex assets Knowledge of SFG20, CIBSE Guide M or similar frameworks Project or lifecycle planning experience Experience working with or alongside property management teams WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Leading Housing Association North London (Hybrid) £50,-Month Fixed-Term Our client, an established housing association with deep community roots, is seeking an experienced Housing Operations & Project Manager to provide focused leadership during an exciting period of service improvement and digital transformation. About Our Client Founded over 50 years ago, this housing association has grown into a vital provider of affordable housing across four North London boroughs. Managing around 1,600 homes, they're a local landlord deeply connected to their community, providing affordable housing, supported living for young people, and retirement schemes. Their team of 100 dedicated professionals delivers excellent and innovative housing services through shared values that make a real difference locally. They're a Disability Confident Employer, anti-racism organisation, and welcome people from all faiths and backgrounds. The Role This 12-month fixed-term position reports directly to the Chief Executive and offers the chance to drive meaningful change across housing operations. You'll lead key projects including tenant involvement, leasehold and homeownership processes, and digital transformation whilst ensuring KPI performance and regulatory compliance. Key responsibilities: -Lead housing management projects with full accountability for timelines, risks and resources -Drive tenant involvement initiatives, embedding resident voice into service improvement -Manage complex tenancy matters including leaseholder enquiries and Section 20 consultations -Oversee agency-managed portfolio delivery and contract management -Champion digital transformation as the housing system lead -Deliver tenancy audits and evidence-based decision making -Support leasehold processes including shared ownership staircasing and lease enforcement What You'll Bring -Significant experience in a similar housing operations or project management role -Strong knowledge of tenancy management law, regulatory guidance and housing policies -Proven track record in tenant involvement and customer-focused service delivery -Experience managing projects in a regulated environment -Strong IT skills with housing management systems experience -Natural ability to translate strategy into operational delivery -Commitment to quality, accuracy and continuous improvement What's On Offer -£50,000 salary for this 12-month fixed-term role -25 days holiday plus bank holidays -Generous pension scheme -Health care cashback scheme and employee assistance programme -Hybrid working after probation -Supportive, friendly working environment with development opportunities This is an excellent opportunity for an experienced housing professional to make a tangible impact during a critical transformation period whilst working for a values-driven organisation that truly serves its community.
29/04/2026
Contract
Leading Housing Association North London (Hybrid) £50,-Month Fixed-Term Our client, an established housing association with deep community roots, is seeking an experienced Housing Operations & Project Manager to provide focused leadership during an exciting period of service improvement and digital transformation. About Our Client Founded over 50 years ago, this housing association has grown into a vital provider of affordable housing across four North London boroughs. Managing around 1,600 homes, they're a local landlord deeply connected to their community, providing affordable housing, supported living for young people, and retirement schemes. Their team of 100 dedicated professionals delivers excellent and innovative housing services through shared values that make a real difference locally. They're a Disability Confident Employer, anti-racism organisation, and welcome people from all faiths and backgrounds. The Role This 12-month fixed-term position reports directly to the Chief Executive and offers the chance to drive meaningful change across housing operations. You'll lead key projects including tenant involvement, leasehold and homeownership processes, and digital transformation whilst ensuring KPI performance and regulatory compliance. Key responsibilities: -Lead housing management projects with full accountability for timelines, risks and resources -Drive tenant involvement initiatives, embedding resident voice into service improvement -Manage complex tenancy matters including leaseholder enquiries and Section 20 consultations -Oversee agency-managed portfolio delivery and contract management -Champion digital transformation as the housing system lead -Deliver tenancy audits and evidence-based decision making -Support leasehold processes including shared ownership staircasing and lease enforcement What You'll Bring -Significant experience in a similar housing operations or project management role -Strong knowledge of tenancy management law, regulatory guidance and housing policies -Proven track record in tenant involvement and customer-focused service delivery -Experience managing projects in a regulated environment -Strong IT skills with housing management systems experience -Natural ability to translate strategy into operational delivery -Commitment to quality, accuracy and continuous improvement What's On Offer -£50,000 salary for this 12-month fixed-term role -25 days holiday plus bank holidays -Generous pension scheme -Health care cashback scheme and employee assistance programme -Hybrid working after probation -Supportive, friendly working environment with development opportunities This is an excellent opportunity for an experienced housing professional to make a tangible impact during a critical transformation period whilst working for a values-driven organisation that truly serves its community.
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. This is a 12 Month Fixed Term Contract position. The role The purpose of this role is to commission and manage specialist contractors delivering component work packages within Orbit Housing Associations planned investment programmes ensuring high standards of quality, value for money and completion within agreed timescales. This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. What you'll achieve Lead the planning and delivery of all aspects of the component investment programmes issued under the direction of the Contracts Manager with an annual value approximately £10m Commission, review and manage contractor performance including, quality, progress and value for money and make written recommendations for improvement to be discussed and addressed at Operational Meetings Ensure that all programmes are compliant with CDM Regulations 2015 including the preparation of Pre-construction Information, appointment of Principal Designers, the review of competencies and that all other statutory information is in place (Construction Phase Plans and RAMS), and that necessary information is recorded on Orbits management systems Carry out appropriate and thorough surveys to support the specification and accurate quantification of component programmes, and ensure decisions are properly documented to evidence best practice Take a leading role in Customer and Leaseholder consultation to ensure works are designed, planned, and executed in line with their expectations including statutory and legislative obligations Lead performance reviews including management information comprising Customer Real Time Feedback to establish trends, best practise, and areas for improvement to be relayed to the Contracts Manager and to be addressed at Operational Meetings Communicate effectively with Customers regarding any works that impact their home, their wider living environment and their quality of life including representing Orbit housing Association Customer meetings when required What you'll bring Essential skills Relevant building qualification such as HNC/BTEC (minimum level 2) or equivalent proven experience of working in a technical role delivering construction project or programmes of investment to time, cost, and quality standards Project Management experience and on-site supervision of major contracts and experience of investment works with customers in their own homes Knowledge and experience of general professional disciplines including programming, quantity surveying, contract management and design Experience of delivering a programme of work in a way that achieves high levels of Customer satisfaction Able to travel to meet the requirements of the role Willing and able to participate in the out of hours emergency duty rota Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
27/04/2026
Contract
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. This is a 12 Month Fixed Term Contract position. The role The purpose of this role is to commission and manage specialist contractors delivering component work packages within Orbit Housing Associations planned investment programmes ensuring high standards of quality, value for money and completion within agreed timescales. This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. What you'll achieve Lead the planning and delivery of all aspects of the component investment programmes issued under the direction of the Contracts Manager with an annual value approximately £10m Commission, review and manage contractor performance including, quality, progress and value for money and make written recommendations for improvement to be discussed and addressed at Operational Meetings Ensure that all programmes are compliant with CDM Regulations 2015 including the preparation of Pre-construction Information, appointment of Principal Designers, the review of competencies and that all other statutory information is in place (Construction Phase Plans and RAMS), and that necessary information is recorded on Orbits management systems Carry out appropriate and thorough surveys to support the specification and accurate quantification of component programmes, and ensure decisions are properly documented to evidence best practice Take a leading role in Customer and Leaseholder consultation to ensure works are designed, planned, and executed in line with their expectations including statutory and legislative obligations Lead performance reviews including management information comprising Customer Real Time Feedback to establish trends, best practise, and areas for improvement to be relayed to the Contracts Manager and to be addressed at Operational Meetings Communicate effectively with Customers regarding any works that impact their home, their wider living environment and their quality of life including representing Orbit housing Association Customer meetings when required What you'll bring Essential skills Relevant building qualification such as HNC/BTEC (minimum level 2) or equivalent proven experience of working in a technical role delivering construction project or programmes of investment to time, cost, and quality standards Project Management experience and on-site supervision of major contracts and experience of investment works with customers in their own homes Knowledge and experience of general professional disciplines including programming, quantity surveying, contract management and design Experience of delivering a programme of work in a way that achieves high levels of Customer satisfaction Able to travel to meet the requirements of the role Willing and able to participate in the out of hours emergency duty rota Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Leasehold Block Manager Location: Haywards Heath Salary: £35000 - £38000 DOE Contract: Full-time, permanent The role Leasehold Block Manager We're looking for an experienced leasehold Block Manager to take responsibility for managing a portfolio of residential blocks to a high standard. This is a hands-on role where you'll be the primary point of contact for residents and stakeholders, ensuring excellent service delivery, compliance and day-to-day operational excellence across your portfolio. What s in it for you as Leasehold Block Manager Opportunity to join a well-established portfolio, now entering an exciting new phase of growth and investment Be part of a rapidly expanding, forward-thinking organisation with a strong emphasis on innovation and long-term development Access to modern systems and technology, including AI-driven tools, designed to streamline processes and enhance efficiency Genuine scope for career progression within a business experiencing significant and sustained growth Work within a professional, collaborative environment that encourages continuous improvement and a progressive approach to block management Key responsibilities as Leasehold Block Manager Portfolio management Personally manage an allocated portfolio of residential blocks, delivering consistent and professional service to leaseholders and RMC/RTM directors. Oversee repairs, cyclical maintenance and major works programmes from inception through to completion. Conduct regular site visits to maintain strong relationships with residents and ensure properties are well-maintained. Manage budgets and service charges accurately, working closely with the finance function to ensure timely invoicing and arrears management. Compliance and building safety Ensure full compliance across your portfolio including health and safety, building safety obligations, fire risk assessments and statutory certifications. Maintain up-to-date records of all compliance documentation, planned preventative maintenance (PPM) schedules and risk assessments. Deliver Section 20 consultations in line with legislative requirements, ensuring clear communication and accurate documentation throughout. Ensure adherence to leasehold law, RICS Residential Management Code and company policies including data protection. Customer service and stakeholder management Act as the primary escalation point for leaseholders, directors and contractors, managing queries and concerns professionally and promptly. Build and maintain strong working relationships with residents, RMC/RTM boards and contractors. Deliver timely responses to resident queries, meeting agreed service standards and promoting a culture of professionalism and empathy. Monitor feedback and proactively address service issues to continuously improve resident satisfaction. Financial management Prepare annual budgets and service charge accounts in partnership with the finance team. Issue Section 20B notices and other statutory financial communications as required. Operational excellence Follow and uphold company standard operating procedures (SOPs), contributing suggestions for improvement. Maintain accurate records using property management software and ensure all documentation is audit-ready. Work collaboratively with the Operations Director and internal teams to support business objectives. Support wider company initiatives and deputise for colleagues when required. What you'll bring as Leasehold Block Manager TPI or RICS qualification (strongly preferred). Proven experience in residential block management with a strong understanding of leasehold property. Sound knowledge of leasehold law, RICS Residential Management Code, Section 20 procedures and building safety regulations. Experience managing service charge budgets. Excellent communication and stakeholder management skills with a calm, professional approach. Strong organisational skills with the ability to manage multiple priorities and deadlines. Full UK driving licence (required for site visits). If you are seeking a progressive next step in block management within a growing and forward-thinking organisation, please apply today. INDLS
27/04/2026
Full time
Leasehold Block Manager Location: Haywards Heath Salary: £35000 - £38000 DOE Contract: Full-time, permanent The role Leasehold Block Manager We're looking for an experienced leasehold Block Manager to take responsibility for managing a portfolio of residential blocks to a high standard. This is a hands-on role where you'll be the primary point of contact for residents and stakeholders, ensuring excellent service delivery, compliance and day-to-day operational excellence across your portfolio. What s in it for you as Leasehold Block Manager Opportunity to join a well-established portfolio, now entering an exciting new phase of growth and investment Be part of a rapidly expanding, forward-thinking organisation with a strong emphasis on innovation and long-term development Access to modern systems and technology, including AI-driven tools, designed to streamline processes and enhance efficiency Genuine scope for career progression within a business experiencing significant and sustained growth Work within a professional, collaborative environment that encourages continuous improvement and a progressive approach to block management Key responsibilities as Leasehold Block Manager Portfolio management Personally manage an allocated portfolio of residential blocks, delivering consistent and professional service to leaseholders and RMC/RTM directors. Oversee repairs, cyclical maintenance and major works programmes from inception through to completion. Conduct regular site visits to maintain strong relationships with residents and ensure properties are well-maintained. Manage budgets and service charges accurately, working closely with the finance function to ensure timely invoicing and arrears management. Compliance and building safety Ensure full compliance across your portfolio including health and safety, building safety obligations, fire risk assessments and statutory certifications. Maintain up-to-date records of all compliance documentation, planned preventative maintenance (PPM) schedules and risk assessments. Deliver Section 20 consultations in line with legislative requirements, ensuring clear communication and accurate documentation throughout. Ensure adherence to leasehold law, RICS Residential Management Code and company policies including data protection. Customer service and stakeholder management Act as the primary escalation point for leaseholders, directors and contractors, managing queries and concerns professionally and promptly. Build and maintain strong working relationships with residents, RMC/RTM boards and contractors. Deliver timely responses to resident queries, meeting agreed service standards and promoting a culture of professionalism and empathy. Monitor feedback and proactively address service issues to continuously improve resident satisfaction. Financial management Prepare annual budgets and service charge accounts in partnership with the finance team. Issue Section 20B notices and other statutory financial communications as required. Operational excellence Follow and uphold company standard operating procedures (SOPs), contributing suggestions for improvement. Maintain accurate records using property management software and ensure all documentation is audit-ready. Work collaboratively with the Operations Director and internal teams to support business objectives. Support wider company initiatives and deputise for colleagues when required. What you'll bring as Leasehold Block Manager TPI or RICS qualification (strongly preferred). Proven experience in residential block management with a strong understanding of leasehold property. Sound knowledge of leasehold law, RICS Residential Management Code, Section 20 procedures and building safety regulations. Experience managing service charge budgets. Excellent communication and stakeholder management skills with a calm, professional approach. Strong organisational skills with the ability to manage multiple priorities and deadlines. Full UK driving licence (required for site visits). If you are seeking a progressive next step in block management within a growing and forward-thinking organisation, please apply today. INDLS
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
24/04/2026
Full time
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
MMP Consultancy is seeking a Senior Building Surveyor on behalf of a Local Authority based in Hampshire. This is a 3-month ongoing role with a rate of 47ph over a 37 hour working week. The successful candidate will take a lead role within the Property Services team, overseeing surveying activity across either housing or non-housing assets, with the potential to manage up to five direct reports. This is a senior position with responsibility for project delivery, compliance, asset condition, repairs, and contractor management within a busy local authority environment. Responsibilities: Lead the surveying function for housing and/or non-housing assets Manage and develop a team of Building Surveyors, allocating workloads and supporting training and development Undertake and oversee stock condition, dilapidation, and compliance surveys Diagnose defects and prepare scopes of work, specifications, and cost estimates Act as Contract Administrator using JCT and NEC forms of contract Manage planned and reactive maintenance projects, typically valued between 50,000 and 1m+ Oversee repairs and maintenance programmes, ensuring accurate stock data is maintained Support the development of planned maintenance programmes and cyclical works Manage contractor performance, procurement, tendering, and contract compliance Ensure compliance with all relevant legislation including Building Regulations, CDM, fire safety, asbestos, gas, electrical safety, and the Housing Act Manage budgets, cost control, valuations, variations, and final accounts Liaise with residents, leaseholders, councillors, internal stakeholders, and external partners Handle complaints effectively and professionally, ensuring positive outcomes Support and deputise for the Property Services Manager as required Requirements: Degree or HNC-level qualification in Building Surveying or a construction-related discipline Ideally RICS or CIOB membership (or working towards) Demonstrable experience within a local authority or housing environment Strong working knowledge of JCT and NEC contracts Proven experience of managing contractors, procurement, and tendering processes Sound knowledge of building pathology, construction technology, and asset management Strong understanding of building legislation, contract law, and health & safety regulations Experience managing and motivating surveying teams Proven ability to manage multiple priorities with a proactive, "can-do" approach Demonstrable success in complaint handling and stakeholder management Confident IT skills, including Microsoft Word and Excel, and asset management systems Full UK driving licence and access to a vehicle for work purposes
22/04/2026
Seasonal
MMP Consultancy is seeking a Senior Building Surveyor on behalf of a Local Authority based in Hampshire. This is a 3-month ongoing role with a rate of 47ph over a 37 hour working week. The successful candidate will take a lead role within the Property Services team, overseeing surveying activity across either housing or non-housing assets, with the potential to manage up to five direct reports. This is a senior position with responsibility for project delivery, compliance, asset condition, repairs, and contractor management within a busy local authority environment. Responsibilities: Lead the surveying function for housing and/or non-housing assets Manage and develop a team of Building Surveyors, allocating workloads and supporting training and development Undertake and oversee stock condition, dilapidation, and compliance surveys Diagnose defects and prepare scopes of work, specifications, and cost estimates Act as Contract Administrator using JCT and NEC forms of contract Manage planned and reactive maintenance projects, typically valued between 50,000 and 1m+ Oversee repairs and maintenance programmes, ensuring accurate stock data is maintained Support the development of planned maintenance programmes and cyclical works Manage contractor performance, procurement, tendering, and contract compliance Ensure compliance with all relevant legislation including Building Regulations, CDM, fire safety, asbestos, gas, electrical safety, and the Housing Act Manage budgets, cost control, valuations, variations, and final accounts Liaise with residents, leaseholders, councillors, internal stakeholders, and external partners Handle complaints effectively and professionally, ensuring positive outcomes Support and deputise for the Property Services Manager as required Requirements: Degree or HNC-level qualification in Building Surveying or a construction-related discipline Ideally RICS or CIOB membership (or working towards) Demonstrable experience within a local authority or housing environment Strong working knowledge of JCT and NEC contracts Proven experience of managing contractors, procurement, and tendering processes Sound knowledge of building pathology, construction technology, and asset management Strong understanding of building legislation, contract law, and health & safety regulations Experience managing and motivating surveying teams Proven ability to manage multiple priorities with a proactive, "can-do" approach Demonstrable success in complaint handling and stakeholder management Confident IT skills, including Microsoft Word and Excel, and asset management systems Full UK driving licence and access to a vehicle for work purposes
Scheme Manager Location: The Old Vicarage, Swindon Salary : £11,793.60 per annum Vacancy Type: Permanent, Part Time (18 hours per week) Closing date: 15 May, 2026 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at The Old Vicarage, Swindon, a welcoming retirement living scheme just a short walk away from Swindon town centre. As our Scheme Manager , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing (ideally leaseholder management) or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
17/04/2026
Full time
Scheme Manager Location: The Old Vicarage, Swindon Salary : £11,793.60 per annum Vacancy Type: Permanent, Part Time (18 hours per week) Closing date: 15 May, 2026 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at The Old Vicarage, Swindon, a welcoming retirement living scheme just a short walk away from Swindon town centre. As our Scheme Manager , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing (ideally leaseholder management) or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Are you a Planned Maintenance Manager, seeking a new challenge in the Social Housing Sector? My client has an immediate opportunity for a passionate individual to join their Property Services Team on a permanent basis. The successful applicant will be responsible for a budget of circa £23m, delivering all planned and cyclical works programmes for the housing stock, utilising a team of managers and trades. Responsibilities: Responsible for the management and leadership of the Planned Delivery Teams, promoting and developing a cohesive and team-based approach to achieving operational objectives to deliver the annual internal and external programme of works. To have complete accountability and control for an annual budget of circa £23M. Working with the FBP and Directors on the forecasting and reconciliation of the budgets/ trading accounts of the planned delivery work streams. Ensure appropriate resources are in place to identify, procure, programme and deliver required planned and cyclical programmes currently and in the future. Evaluating and implementing contracts in a cost-effective manner to maximise trades utilisation. Monitor performance, budgets and programmes to ensure value, quantity and quality is achieved in all operational activities. Evaluate work specifications seeking to deliver cost saving and performance improvement opportunities. Ensure the organisation complies with its statutory obligations including Leaseholders, Financial Regulations, Asbestos, Fire Safety, Legionella, Electrical and Local Authority Planning Building Regulator & Building Control regulations implementing measures to mitigate risk to the business. Analysing reports relating to customer feedback acting as an escalation point for the management and resolution of complex complaints ensuring customer satisfaction. Implement a robust reporting process throughout the team which promotes individual accountability and recognises achievement. Requirements: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Broad knowledge of building related issues with the ability to provide technical support and advice To apply, please attach a copy of your CV
14/04/2026
Full time
Are you a Planned Maintenance Manager, seeking a new challenge in the Social Housing Sector? My client has an immediate opportunity for a passionate individual to join their Property Services Team on a permanent basis. The successful applicant will be responsible for a budget of circa £23m, delivering all planned and cyclical works programmes for the housing stock, utilising a team of managers and trades. Responsibilities: Responsible for the management and leadership of the Planned Delivery Teams, promoting and developing a cohesive and team-based approach to achieving operational objectives to deliver the annual internal and external programme of works. To have complete accountability and control for an annual budget of circa £23M. Working with the FBP and Directors on the forecasting and reconciliation of the budgets/ trading accounts of the planned delivery work streams. Ensure appropriate resources are in place to identify, procure, programme and deliver required planned and cyclical programmes currently and in the future. Evaluating and implementing contracts in a cost-effective manner to maximise trades utilisation. Monitor performance, budgets and programmes to ensure value, quantity and quality is achieved in all operational activities. Evaluate work specifications seeking to deliver cost saving and performance improvement opportunities. Ensure the organisation complies with its statutory obligations including Leaseholders, Financial Regulations, Asbestos, Fire Safety, Legionella, Electrical and Local Authority Planning Building Regulator & Building Control regulations implementing measures to mitigate risk to the business. Analysing reports relating to customer feedback acting as an escalation point for the management and resolution of complex complaints ensuring customer satisfaction. Implement a robust reporting process throughout the team which promotes individual accountability and recognises achievement. Requirements: Holder of a recognised construction qualification at the appropriate level or extensive experience at this level. Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent). H&S qualification (IOSH 5 day or NEBOSH construction certificate) with a depth of working knowledge of application of Health and Safety legislation and how to keep people safe. Extensive knowledge of statutory regulations relevant to the role Demonstrable experience in managing large scale contract and maintenance projects within a housing organisation. Commercially astute with the ability to analyse financial data and formulate work programmes within defined budgets Broad knowledge of building related issues with the ability to provide technical support and advice To apply, please attach a copy of your CV
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 53,373 per anum Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Fixed Term Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
13/04/2026
Contract
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 53,373 per anum Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Fixed Term Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Property Manager / Block Manager Location: Hybrid -Manchester (M30 0SF) Salary : £30,000- £35,000 per annum Vacancy Type: Full time - Monday Friday, 8:30am 5:00pm with 1 hour for lunch (37.5 hours) Casserly Property Management is one of the highest rated managing agents in Manchester providing a full range of property management services across a variety of sectors including residential, commercial and education. Our mission is to manage our client s property with expertise, transparency, and exceptional customer service. The Role Are you a Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move? Due to continued growth, we are looking for a customer focused person to join our residential and commercial department as a Property Manager looking after buildings and estates in the North West. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however we also invite applications from those working in lettings management, facilities management or block management assistant roles and are looking to further their career. The candidate will be based in a superb office in Eccles, Manchester. There is also the option for hybrid working of 3 days in the office and 2 days working from home once 3 months training has been completed. Responsibilities will include: Manage a portfolio of 15 residential developments and 2 commercial developments in North West England. Full range of leasehold management tasks including: Setting and managing service charge budgets Site Inspections Contractor management Health & Safety Insurance provision and claims Major works management (including S20 consultation) Daily liaison with residents AGM s & Resident meetings Creating an excellent working relationship with RMC and Landlord clients Personal Qualities We are seeking a highly motivated and ambitious individual with confident and professional communication skills both over the telephone and via email. Candidates should have exceptional planning, organisational and communication skills with the ability to multitask and prioritise. Prospects The role is a great opportunity with huge potential for career development. Full training and funding will be provided in order to become ATPI qualified. This will enable the right candidate to further progress to MTPI. Requirements Property management experience in block management, residential or commercial lettings or facilities management. Preferably ATPI qualified or working towards. PC literate with excellent knowledge of MS Office applications. Full driving licence and car (business mileage allowance given) Qualifications Required - 3 A Levels A - C or equivalent. Preferably Degree Qualified Previous experience with block management software such as Dwellant and/or Sage 50 Accounts would be advantageous. Benefits 25 days holidays plus bank holidays. Company Pension Sick Pay TPI Membership and Training Laptop Onsite Parking at office Employee Wellbeing Programme To Apply If you feel you are a suitable candidate and would like to work for Casserly Property Management, please do not hesitate to apply.
10/04/2026
Full time
Property Manager / Block Manager Location: Hybrid -Manchester (M30 0SF) Salary : £30,000- £35,000 per annum Vacancy Type: Full time - Monday Friday, 8:30am 5:00pm with 1 hour for lunch (37.5 hours) Casserly Property Management is one of the highest rated managing agents in Manchester providing a full range of property management services across a variety of sectors including residential, commercial and education. Our mission is to manage our client s property with expertise, transparency, and exceptional customer service. The Role Are you a Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move? Due to continued growth, we are looking for a customer focused person to join our residential and commercial department as a Property Manager looking after buildings and estates in the North West. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however we also invite applications from those working in lettings management, facilities management or block management assistant roles and are looking to further their career. The candidate will be based in a superb office in Eccles, Manchester. There is also the option for hybrid working of 3 days in the office and 2 days working from home once 3 months training has been completed. Responsibilities will include: Manage a portfolio of 15 residential developments and 2 commercial developments in North West England. Full range of leasehold management tasks including: Setting and managing service charge budgets Site Inspections Contractor management Health & Safety Insurance provision and claims Major works management (including S20 consultation) Daily liaison with residents AGM s & Resident meetings Creating an excellent working relationship with RMC and Landlord clients Personal Qualities We are seeking a highly motivated and ambitious individual with confident and professional communication skills both over the telephone and via email. Candidates should have exceptional planning, organisational and communication skills with the ability to multitask and prioritise. Prospects The role is a great opportunity with huge potential for career development. Full training and funding will be provided in order to become ATPI qualified. This will enable the right candidate to further progress to MTPI. Requirements Property management experience in block management, residential or commercial lettings or facilities management. Preferably ATPI qualified or working towards. PC literate with excellent knowledge of MS Office applications. Full driving licence and car (business mileage allowance given) Qualifications Required - 3 A Levels A - C or equivalent. Preferably Degree Qualified Previous experience with block management software such as Dwellant and/or Sage 50 Accounts would be advantageous. Benefits 25 days holidays plus bank holidays. Company Pension Sick Pay TPI Membership and Training Laptop Onsite Parking at office Employee Wellbeing Programme To Apply If you feel you are a suitable candidate and would like to work for Casserly Property Management, please do not hesitate to apply.
Locality Manager (Retirement Living) Location: South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead our Retirement Living services across the South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager (Retirement Living), you ll be responsible for the strategic oversight of retirement living services across Southern England. Your team of Regional Managers oversee the operational performance of Scheme Managers across 2000 units, comprising a blend of leasehold and rented independent Retirement Living for over 55 s. You ll ensure excellence in your teams around tenancy and neighbourhood management, customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You will actively engage with a range of stakeholders, including residents, community groups, councillors and Members of Parliament, building constructive relationships to address concerns, resolve issues, and support positive outcomes for retirement living communities. You ll also play a key leadership role - coaching, mentoring and developing Regional Managers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Performance overview of tenancy services including allocations, tenancy management and enforcement Ensuring the support of customers with complex needs through effective case management and multi-agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Regional Managers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: A solid understanding of Retirement Living services and the unique operational, resident and community challenges associated with managing specialist housing for older people Experience in housing management or community services within a Retirement Living setting A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
09/04/2026
Full time
Locality Manager (Retirement Living) Location: South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead our Retirement Living services across the South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager (Retirement Living), you ll be responsible for the strategic oversight of retirement living services across Southern England. Your team of Regional Managers oversee the operational performance of Scheme Managers across 2000 units, comprising a blend of leasehold and rented independent Retirement Living for over 55 s. You ll ensure excellence in your teams around tenancy and neighbourhood management, customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You will actively engage with a range of stakeholders, including residents, community groups, councillors and Members of Parliament, building constructive relationships to address concerns, resolve issues, and support positive outcomes for retirement living communities. You ll also play a key leadership role - coaching, mentoring and developing Regional Managers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Performance overview of tenancy services including allocations, tenancy management and enforcement Ensuring the support of customers with complex needs through effective case management and multi-agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Regional Managers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: A solid understanding of Retirement Living services and the unique operational, resident and community challenges associated with managing specialist housing for older people Experience in housing management or community services within a Retirement Living setting A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Assistant Property Manager Who are we? Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position An Assistant Property Manager forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. An Assistant Property Manager is responsible for supporting the Property Managers in overseeing a portfolio of mixed-use developments and supporting the Senior Property Manager and other team members on the management of the whole portfolio. This position is based in the office five days per week. The working hours are 09:00am to 17:30pm Monday to Thursday, with a shorter workday on Friday, from 09:00am to 17:00pm. Duties include but are not limited to: Support the day-to-day maintenance of leasehold properties. Carry out various property management tasks as directed by the Property Manager, Senior Property Manager, and Head of Property. Assist in the project management of Section 20 consultations, and major internal and external works along with the relevant surveyors consultants. Manage electronic data and emails and ensure all records are updated. Manage email and telephone enquiries from lessees, subtenants, contractors etc. and ensure information is circulated to residents. Assist with site visits to ensure all buildings are in good order and complete site inspection reports. Ensure insurance claims are being processed efficiently and correctly in conjunction with the property management team. Review and agree all circular & client correspondence including newsletters, ensuring that communication is regular and accurate. Liaise with contractors to arrange repairs, cleans, and any other tasks including emergency repairs and attend appointments when required. Maintain and update the approved contractors list. Maintain and update the purchase order system to ensure all expenditure is supported by a works order. Manage and upload compliance documents to Quooda. Be the first or secondary point of contact for staff and residents enquiries on various sites within the portfolio. Support the Property Manager and Senior Property Manager in carrying out monthly resident surgeries on site. Collaborate with the Property Manager, Senior Property Manager, and accounts team with regards to service charge budgets and payments. The Person The Assistant Property Manager will have previous experience within Block Property Management and will have worked either client-side or agent-side. They will also meet the below criteria: Essential: Must have an understanding of new build residential and mixed-use developments. Previous experience operating as an Assistant Property Manager, Property Administrator or similar. Some understanding of the relevant Leasehold, Landlord and Tenant Act. Knowledge of budgets and accounts, including utility billing and apportionment. Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach. Demonstrable ability to build relationships and influence stakeholders at all levels. Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed. Exceptional administration skills, with strong attention to detail and accuracy. Excellent organisation, prioritisation, and time management skills. Desirable: Will be AIRPM Qualified or working towards AIRPM. An understanding and experience with multi-schedule budgets. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Competitive salary 24 days holiday plus bank holidays Life assurance Private health care Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditation's
29/01/2025
Full time
Assistant Property Manager Who are we? Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position An Assistant Property Manager forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. An Assistant Property Manager is responsible for supporting the Property Managers in overseeing a portfolio of mixed-use developments and supporting the Senior Property Manager and other team members on the management of the whole portfolio. This position is based in the office five days per week. The working hours are 09:00am to 17:30pm Monday to Thursday, with a shorter workday on Friday, from 09:00am to 17:00pm. Duties include but are not limited to: Support the day-to-day maintenance of leasehold properties. Carry out various property management tasks as directed by the Property Manager, Senior Property Manager, and Head of Property. Assist in the project management of Section 20 consultations, and major internal and external works along with the relevant surveyors consultants. Manage electronic data and emails and ensure all records are updated. Manage email and telephone enquiries from lessees, subtenants, contractors etc. and ensure information is circulated to residents. Assist with site visits to ensure all buildings are in good order and complete site inspection reports. Ensure insurance claims are being processed efficiently and correctly in conjunction with the property management team. Review and agree all circular & client correspondence including newsletters, ensuring that communication is regular and accurate. Liaise with contractors to arrange repairs, cleans, and any other tasks including emergency repairs and attend appointments when required. Maintain and update the approved contractors list. Maintain and update the purchase order system to ensure all expenditure is supported by a works order. Manage and upload compliance documents to Quooda. Be the first or secondary point of contact for staff and residents enquiries on various sites within the portfolio. Support the Property Manager and Senior Property Manager in carrying out monthly resident surgeries on site. Collaborate with the Property Manager, Senior Property Manager, and accounts team with regards to service charge budgets and payments. The Person The Assistant Property Manager will have previous experience within Block Property Management and will have worked either client-side or agent-side. They will also meet the below criteria: Essential: Must have an understanding of new build residential and mixed-use developments. Previous experience operating as an Assistant Property Manager, Property Administrator or similar. Some understanding of the relevant Leasehold, Landlord and Tenant Act. Knowledge of budgets and accounts, including utility billing and apportionment. Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach. Demonstrable ability to build relationships and influence stakeholders at all levels. Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed. Exceptional administration skills, with strong attention to detail and accuracy. Excellent organisation, prioritisation, and time management skills. Desirable: Will be AIRPM Qualified or working towards AIRPM. An understanding and experience with multi-schedule budgets. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Competitive salary 24 days holiday plus bank holidays Life assurance Private health care Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditation's
Project Surveyor / Clerk of Works (Investment)
Salary: £32,992
Location: Manchester, Wythenshawe
Contract: Permanent, Full Time
Hours of work: 39 per week
Closing date: Sunday 9th October
Interview date: Tuesday 18th October
Our client have an exciting opportunity for a Project Surveyor (Investment) to join them!
You’ll assist the Assets and Investment Managers in ensuring that planned maintenance and Investment programmes are effectively and efficiently co-ordinated and administered. You’ll undertake Stock Condition Surveys and provide a range of Building Inspection and supervision services in relation to the maintenance of housing stock. Including ensuring that such works are carried out in accordance with procedure and specification, including voids, pre and post, planned technical & stock condition Including having a good understanding of energy assessment surveys.
Duties will include but are not limited to:
*
Carrying out a variety of inspection types to domestic properties and the estates in which they are located, including pre & post works inspections, condition surveys etc. and manage as necessary works to bring the property or estate to acceptable standards.
*
Oversee Contractors works on site and undertake the duties of Clerk of Works.
*
Schedule works and complete surveys on domestic properties highlighting condition, measurements and remedial actions required including the formulation of detailed specifications where required.
*
To ensure the programme of investment works are carried out in accordance with the specification, and quantities and costs are in accordance with the Contractors Priced tender submission.
The successful candidate will have a sound knowledge of building construction and maintenance, as well as a good understanding of health & safety regulations and working practices relating to construction site. Ideally holding a similar role previously, you’ll have knowledge of contract supervision and Clerk of Works role and of carrying out domestic property inspections and of surveying duties.
Due to the nature of the role, you must possess a full UK driving licence, have excellent IT and problem-solving skills.
About Our Client
Our client manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.
They are committed to investing in the health, wellbeing and development of colleagues, who they will reward fairly and empower and trust to deliver their best work, their tenants and stakeholders. Our client are an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer they will work to make reasonable adjustments where possible throughout its employment processes.
Their purpose is to provide good quality homes and services to their tenants and leaseholders and to play a leading role in creating safer, healthier communities. They boast an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in their communities
15/09/2022
Permanent
Project Surveyor / Clerk of Works (Investment)
Salary: £32,992
Location: Manchester, Wythenshawe
Contract: Permanent, Full Time
Hours of work: 39 per week
Closing date: Sunday 9th October
Interview date: Tuesday 18th October
Our client have an exciting opportunity for a Project Surveyor (Investment) to join them!
You’ll assist the Assets and Investment Managers in ensuring that planned maintenance and Investment programmes are effectively and efficiently co-ordinated and administered. You’ll undertake Stock Condition Surveys and provide a range of Building Inspection and supervision services in relation to the maintenance of housing stock. Including ensuring that such works are carried out in accordance with procedure and specification, including voids, pre and post, planned technical & stock condition Including having a good understanding of energy assessment surveys.
Duties will include but are not limited to:
*
Carrying out a variety of inspection types to domestic properties and the estates in which they are located, including pre & post works inspections, condition surveys etc. and manage as necessary works to bring the property or estate to acceptable standards.
*
Oversee Contractors works on site and undertake the duties of Clerk of Works.
*
Schedule works and complete surveys on domestic properties highlighting condition, measurements and remedial actions required including the formulation of detailed specifications where required.
*
To ensure the programme of investment works are carried out in accordance with the specification, and quantities and costs are in accordance with the Contractors Priced tender submission.
The successful candidate will have a sound knowledge of building construction and maintenance, as well as a good understanding of health & safety regulations and working practices relating to construction site. Ideally holding a similar role previously, you’ll have knowledge of contract supervision and Clerk of Works role and of carrying out domestic property inspections and of surveying duties.
Due to the nature of the role, you must possess a full UK driving licence, have excellent IT and problem-solving skills.
About Our Client
Our client manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.
They are committed to investing in the health, wellbeing and development of colleagues, who they will reward fairly and empower and trust to deliver their best work, their tenants and stakeholders. Our client are an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer they will work to make reasonable adjustments where possible throughout its employment processes.
Their purpose is to provide good quality homes and services to their tenants and leaseholders and to play a leading role in creating safer, healthier communities. They boast an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in their communities
Estate Manager position at Rendall & Rittner (21 Manresa Road, SW3)
Location - 21 Manresa Road (London, SW3)
Working Hours - Monday to Friday (Apply online only)
Salary - £55,000 - £65,000 per annum
Contract - Permanent
Who we are? Rendall & Rittner are an established, award winning and accredited, Residential Leasehold Property Management company, delivering outstanding management to our clients and lessees nationwide.
Rendall & Rittner is a place where hard work is acknowledged and rewarded, where development is nurtured and supported, where values are never compromised and where success is celebrated.
Every great Rendall & Rittner experience needs great people!
Your working environment? This role will be based at a prestigious development based in Chelsea. The development consists of 16 residential units and benefits from a car park and gardens. It is located close to South Kensington Underground Station.
What makes a brilliant Estate Manager at Rendall & Rittner?
- you'll be a leader who cares passionately about creating a positive and most importantly a safe environment for residents, guests and your team.
- you'll have experience managing staff and relevant employment related issues.
- you have overseen external contractors, property maintenance and major works
- you'll have a good understanding of M & E Equipment.
- you're always looking for opportunities to drive the performance of the development and contribute to amazing results
- your team matters to you, so you support them, working together, building strong working relationships with residents, guests and external contractors, ultimately supporting a strong unified working environment.
- you'll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. You'll lead, engage and inspire others
- you have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems
- you'll have achieved IRPM associate/membership (or willing and able to obtain within first year of employment)
Working with Rendall & Rittner is more than a job, it's a career!
As an Estate Manager at Rendall and Rittner, you'll receive
- Support with your career development aspirations offering fully funded training programmes
- Exclusive savings on entertainment, travel, shopping, restaurants and health and fitness
- Competitive salary and Discretionary Bonuses
- Team Uniform*
- 25 days holiday plus national holiday days
- Employee referral scheme
- Enrolment into the Rendall & Rittner Pension scheme
- EAP to support on matters such as Family, Health, Money, and Work
.………………and so much more!
Look us up on LinkedIn for more information or visit our website Rendall & Rittner - Work with us for a list of our current opportunities. If you just want to have a chat to find out more, give our recruitment team a call who are always happy to help and provide further details (phone number removed) please quote the Ref number below.
All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates. *some developments vary
Ref #LI-SK1
15/09/2022
Permanent
Estate Manager position at Rendall & Rittner (21 Manresa Road, SW3)
Location - 21 Manresa Road (London, SW3)
Working Hours - Monday to Friday (Apply online only)
Salary - £55,000 - £65,000 per annum
Contract - Permanent
Who we are? Rendall & Rittner are an established, award winning and accredited, Residential Leasehold Property Management company, delivering outstanding management to our clients and lessees nationwide.
Rendall & Rittner is a place where hard work is acknowledged and rewarded, where development is nurtured and supported, where values are never compromised and where success is celebrated.
Every great Rendall & Rittner experience needs great people!
Your working environment? This role will be based at a prestigious development based in Chelsea. The development consists of 16 residential units and benefits from a car park and gardens. It is located close to South Kensington Underground Station.
What makes a brilliant Estate Manager at Rendall & Rittner?
- you'll be a leader who cares passionately about creating a positive and most importantly a safe environment for residents, guests and your team.
- you'll have experience managing staff and relevant employment related issues.
- you have overseen external contractors, property maintenance and major works
- you'll have a good understanding of M & E Equipment.
- you're always looking for opportunities to drive the performance of the development and contribute to amazing results
- your team matters to you, so you support them, working together, building strong working relationships with residents, guests and external contractors, ultimately supporting a strong unified working environment.
- you'll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. You'll lead, engage and inspire others
- you have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems
- you'll have achieved IRPM associate/membership (or willing and able to obtain within first year of employment)
Working with Rendall & Rittner is more than a job, it's a career!
As an Estate Manager at Rendall and Rittner, you'll receive
- Support with your career development aspirations offering fully funded training programmes
- Exclusive savings on entertainment, travel, shopping, restaurants and health and fitness
- Competitive salary and Discretionary Bonuses
- Team Uniform*
- 25 days holiday plus national holiday days
- Employee referral scheme
- Enrolment into the Rendall & Rittner Pension scheme
- EAP to support on matters such as Family, Health, Money, and Work
.………………and so much more!
Look us up on LinkedIn for more information or visit our website Rendall & Rittner - Work with us for a list of our current opportunities. If you just want to have a chat to find out more, give our recruitment team a call who are always happy to help and provide further details (phone number removed) please quote the Ref number below.
All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates. *some developments vary
Ref #LI-SK1
Project Surveyor / Clerk of Works (Investment)
Salary: £32,992
Location: Manchester, Wythenshawe
Contract: Permanent, Full Time
Hours of work: 39 per week
Closing date: Sunday 9th October
Interview date: Tuesday 18th October
Our client have an exciting opportunity for a Project Surveyor (Investment) to join them!
You’ll assist the Assets and Investment Managers in ensuring that planned maintenance and Investment programmes are effectively and efficiently co-ordinated and administered. You’ll undertake Stock Condition Surveys and provide a range of Building Inspection and supervision services in relation to the maintenance of housing stock. Including ensuring that such works are carried out in accordance with procedure and specification, including voids, pre and post, planned technical & stock condition Including having a good understanding of energy assessment surveys.
Duties will include but are not limited to:
*
Carrying out a variety of inspection types to domestic properties and the estates in which they are located, including pre & post works inspections, condition surveys etc. and manage as necessary works to bring the property or estate to acceptable standards.
*
Oversee Contractors works on site and undertake the duties of Clerk of Works.
*
Schedule works and complete surveys on domestic properties highlighting condition, measurements and remedial actions required including the formulation of detailed specifications where required.
*
To ensure the programme of investment works are carried out in accordance with the specification, and quantities and costs are in accordance with the Contractors Priced tender submission.
The successful candidate will have a sound knowledge of building construction and maintenance, as well as a good understanding of health & safety regulations and working practices relating to construction site. Ideally holding a similar role previously, you’ll have knowledge of contract supervision and Clerk of Works role and of carrying out domestic property inspections and of surveying duties.
Due to the nature of the role, you must possess a full UK driving licence, have excellent IT and problem-solving skills.
About Our Client
Our client manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.
They are committed to investing in the health, wellbeing and development of colleagues, who they will reward fairly and empower and trust to deliver their best work, their tenants and stakeholders. Our client are an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer they will work to make reasonable adjustments where possible throughout its employment processes.
Their purpose is to provide good quality homes and services to their tenants and leaseholders and to play a leading role in creating safer, healthier communities. They boast an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in their communities
15/09/2022
Permanent
Project Surveyor / Clerk of Works (Investment)
Salary: £32,992
Location: Manchester, Wythenshawe
Contract: Permanent, Full Time
Hours of work: 39 per week
Closing date: Sunday 9th October
Interview date: Tuesday 18th October
Our client have an exciting opportunity for a Project Surveyor (Investment) to join them!
You’ll assist the Assets and Investment Managers in ensuring that planned maintenance and Investment programmes are effectively and efficiently co-ordinated and administered. You’ll undertake Stock Condition Surveys and provide a range of Building Inspection and supervision services in relation to the maintenance of housing stock. Including ensuring that such works are carried out in accordance with procedure and specification, including voids, pre and post, planned technical & stock condition Including having a good understanding of energy assessment surveys.
Duties will include but are not limited to:
*
Carrying out a variety of inspection types to domestic properties and the estates in which they are located, including pre & post works inspections, condition surveys etc. and manage as necessary works to bring the property or estate to acceptable standards.
*
Oversee Contractors works on site and undertake the duties of Clerk of Works.
*
Schedule works and complete surveys on domestic properties highlighting condition, measurements and remedial actions required including the formulation of detailed specifications where required.
*
To ensure the programme of investment works are carried out in accordance with the specification, and quantities and costs are in accordance with the Contractors Priced tender submission.
The successful candidate will have a sound knowledge of building construction and maintenance, as well as a good understanding of health & safety regulations and working practices relating to construction site. Ideally holding a similar role previously, you’ll have knowledge of contract supervision and Clerk of Works role and of carrying out domestic property inspections and of surveying duties.
Due to the nature of the role, you must possess a full UK driving licence, have excellent IT and problem-solving skills.
About Our Client
Our client manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.
They are committed to investing in the health, wellbeing and development of colleagues, who they will reward fairly and empower and trust to deliver their best work, their tenants and stakeholders. Our client are an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer they will work to make reasonable adjustments where possible throughout its employment processes.
Their purpose is to provide good quality homes and services to their tenants and leaseholders and to play a leading role in creating safer, healthier communities. They boast an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in their communities
Estate Manager position at Rendall & Rittner (21 Manresa Road, SW3)
Location - 21 Manresa Road (London, SW3)
Working Hours - Monday to Friday (Apply online only)
Salary - £55,000 - £65,000 per annum
Contract - Permanent
Who we are? Rendall & Rittner are an established, award winning and accredited, Residential Leasehold Property Management company, delivering outstanding management to our clients and lessees nationwide.
Rendall & Rittner is a place where hard work is acknowledged and rewarded, where development is nurtured and supported, where values are never compromised and where success is celebrated.
Every great Rendall & Rittner experience needs great people!
Your working environment? This role will be based at a prestigious development based in Chelsea. The development consists of 16 residential units and benefits from a car park and gardens. It is located close to South Kensington Underground Station.
What makes a brilliant Estate Manager at Rendall & Rittner?
- you'll be a leader who cares passionately about creating a positive and most importantly a safe environment for residents, guests and your team.
- you'll have experience managing staff and relevant employment related issues.
- you have overseen external contractors, property maintenance and major works
- you'll have a good understanding of M & E Equipment.
- you're always looking for opportunities to drive the performance of the development and contribute to amazing results
- your team matters to you, so you support them, working together, building strong working relationships with residents, guests and external contractors, ultimately supporting a strong unified working environment.
- you'll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. You'll lead, engage and inspire others
- you have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems
- you'll have achieved IRPM associate/membership (or willing and able to obtain within first year of employment)
Working with Rendall & Rittner is more than a job, it's a career!
As an Estate Manager at Rendall and Rittner, you'll receive
- Support with your career development aspirations offering fully funded training programmes
- Exclusive savings on entertainment, travel, shopping, restaurants and health and fitness
- Competitive salary and Discretionary Bonuses
- Team Uniform*
- 25 days holiday plus national holiday days
- Employee referral scheme
- Enrolment into the Rendall & Rittner Pension scheme
- EAP to support on matters such as Family, Health, Money, and Work
.………………and so much more!
Look us up on LinkedIn for more information or visit our website Rendall & Rittner - Work with us for a list of our current opportunities. If you just want to have a chat to find out more, give our recruitment team a call who are always happy to help and provide further details (phone number removed) please quote the Ref number below.
All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates. *some developments vary
Ref #LI-SK1
15/09/2022
Permanent
Estate Manager position at Rendall & Rittner (21 Manresa Road, SW3)
Location - 21 Manresa Road (London, SW3)
Working Hours - Monday to Friday (Apply online only)
Salary - £55,000 - £65,000 per annum
Contract - Permanent
Who we are? Rendall & Rittner are an established, award winning and accredited, Residential Leasehold Property Management company, delivering outstanding management to our clients and lessees nationwide.
Rendall & Rittner is a place where hard work is acknowledged and rewarded, where development is nurtured and supported, where values are never compromised and where success is celebrated.
Every great Rendall & Rittner experience needs great people!
Your working environment? This role will be based at a prestigious development based in Chelsea. The development consists of 16 residential units and benefits from a car park and gardens. It is located close to South Kensington Underground Station.
What makes a brilliant Estate Manager at Rendall & Rittner?
- you'll be a leader who cares passionately about creating a positive and most importantly a safe environment for residents, guests and your team.
- you'll have experience managing staff and relevant employment related issues.
- you have overseen external contractors, property maintenance and major works
- you'll have a good understanding of M & E Equipment.
- you're always looking for opportunities to drive the performance of the development and contribute to amazing results
- your team matters to you, so you support them, working together, building strong working relationships with residents, guests and external contractors, ultimately supporting a strong unified working environment.
- you'll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. You'll lead, engage and inspire others
- you have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems
- you'll have achieved IRPM associate/membership (or willing and able to obtain within first year of employment)
Working with Rendall & Rittner is more than a job, it's a career!
As an Estate Manager at Rendall and Rittner, you'll receive
- Support with your career development aspirations offering fully funded training programmes
- Exclusive savings on entertainment, travel, shopping, restaurants and health and fitness
- Competitive salary and Discretionary Bonuses
- Team Uniform*
- 25 days holiday plus national holiday days
- Employee referral scheme
- Enrolment into the Rendall & Rittner Pension scheme
- EAP to support on matters such as Family, Health, Money, and Work
.………………and so much more!
Look us up on LinkedIn for more information or visit our website Rendall & Rittner - Work with us for a list of our current opportunities. If you just want to have a chat to find out more, give our recruitment team a call who are always happy to help and provide further details (phone number removed) please quote the Ref number below.
All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates. *some developments vary
Ref #LI-SK1
MMP Consultancy currently have an opportunity for a Senior Project Manager (Capital Works) to work with a local authority based in West London. This will be an interim position paying £400p/d Umbrella.
My client is looking for someone who can manage the delivery of services in a timely and proactive way, to ensure that they are well coordinated, embed a culture of customer focus, innovation, drive continuous improvement and deliver value for money.
Purpose Of The Role:
The post holder is 1 of 2 Senior Project Manager (Capital Works) to support delivery of the activities within Capital Works Delivery to ensure best practices are followed, costs are controlled, and the department maximises its contribution to the council's strategic objectives.
Lead on the efficient delivery of all construction related activities (predominantly RIBA work stages 4 - 6) including leading a team of staff on the day-to-day planning, supervision, direction and monitoring of construction operations, ensuring that projects (tasks) are delivered in a timely and sustainable manner, whilst achieving project targets and meeting customer expectations.
Be accountable for construction activities particularly focused on ensuring projects are properly administered and delivered to the highest quality and standards, minimising disruption to residents and other stakeholders, whilst driving best value for the Council, leaseholders and other affected stakeholders.
Prepare and present to internal and external stakeholders, timely, relevant and accurate reports on projects and/or the Investment Programmes. Promote and ensure sites follow good Project governance through the policies and procedures laid out by Council.
Develop and maintain effective and productive working relationships with internal and external stakeholders, and to promote and protect the reputation of the council whilst remaining customer focused and in line with the core policies and values.
Deputise for the Senior Construction Manager and attend meetings as required.
Ensure team members maintain excellent project (Task) related records of general administration, quality, financial, meeting minutes, variations, guarantees and warranties, drawings and the like and demand the same discipline from other project (Task) team members.
To work closely with the Senior Construction Manager and Commercial and Quality Assurance Manager to ensure accurate reporting for team to consolidate month end performance and ensure programmes and costings are in line with forecasts.
To be the 'key influence' in a robust decision making process and leader in the partnering ethos.
Key Responsibilities:
Strategic Responsibilities
Develop and maintain systems, processes and documentation to ensure team members properly fulfil the role under the Term Partnering Agreements.
Track and report on the progress of all Task Orders from Commencement Order through to rectification of defects, final account and handover to the Building Maintenance and Mechanical and Electrical teams. Record and present Service Provider KPI performance against the criteria defined in the KPI Handbook. Work collaboratively with the Service Provider to ensure minimum acceptable standards are achieved and performance is continuously improved
Operational Responsibilities
Lead and develop the team and ensure that the Senior Construction Manager is properly informed and involved as appropriate, through the provision of timely, relevant and accurate management information, guidance and reports.
Work with internal and external stakeholders to understand risks and priorities for Tasks within the Investment Programme. Develop and implement clear objectives for the Client Representative Team members.
Provide accurate and relevant management information for all aspects of the Construction phase, highlighting issues and engaging with internal and external stakeholders to resolve them. Escalate matters to the Senior Construction Manager and Commercial and Quality Manager as appropriate.
Ensure that Task and Programme risks are properly analysed, and that timely action is taken to eliminate or mitigate as appropriate.
Ensure that all works comply with the specified standards, quality, regulatory standards, legislation and best working practice.
Ensure adherence to the requirements of the Partnering Agreement both the team and service providers.
Represent the Council in all matters relating to any Task Order(s) by: -
Fulfilling the functions described in the Partnering Terms and other Partnering Documents;
Calling, organising, and attending Core Group meetings subject to an Early Warning Notice associated with any relevant Task Order(s);
Contributing to the development and maintenance of systems, processes and documentation that will enable the efficient production of accurate reports for the Senior Construction Manager and Commercial and Quality Manager;
Ensure the team members respond to any Service Provider notification of an agreed event giving rise to an extension of time and/or unavoidable work or expenditure, including any Service Provider's proposal to minimise adverse effects (in accordance with the Risk Register) within 20 Working Days. Ensure any time and cost consequences are responded to by Capital Works Delivery Team within 20 Working Days.
Budget Responsibilities Delegated from Senior Construction Manager
Staffing £15m
Procurement £750k
Title: Senior Project Manager (Capital Works)
Rate: £400p/d
Location: West London
21/01/2022
MMP Consultancy currently have an opportunity for a Senior Project Manager (Capital Works) to work with a local authority based in West London. This will be an interim position paying £400p/d Umbrella.
My client is looking for someone who can manage the delivery of services in a timely and proactive way, to ensure that they are well coordinated, embed a culture of customer focus, innovation, drive continuous improvement and deliver value for money.
Purpose Of The Role:
The post holder is 1 of 2 Senior Project Manager (Capital Works) to support delivery of the activities within Capital Works Delivery to ensure best practices are followed, costs are controlled, and the department maximises its contribution to the council's strategic objectives.
Lead on the efficient delivery of all construction related activities (predominantly RIBA work stages 4 - 6) including leading a team of staff on the day-to-day planning, supervision, direction and monitoring of construction operations, ensuring that projects (tasks) are delivered in a timely and sustainable manner, whilst achieving project targets and meeting customer expectations.
Be accountable for construction activities particularly focused on ensuring projects are properly administered and delivered to the highest quality and standards, minimising disruption to residents and other stakeholders, whilst driving best value for the Council, leaseholders and other affected stakeholders.
Prepare and present to internal and external stakeholders, timely, relevant and accurate reports on projects and/or the Investment Programmes. Promote and ensure sites follow good Project governance through the policies and procedures laid out by Council.
Develop and maintain effective and productive working relationships with internal and external stakeholders, and to promote and protect the reputation of the council whilst remaining customer focused and in line with the core policies and values.
Deputise for the Senior Construction Manager and attend meetings as required.
Ensure team members maintain excellent project (Task) related records of general administration, quality, financial, meeting minutes, variations, guarantees and warranties, drawings and the like and demand the same discipline from other project (Task) team members.
To work closely with the Senior Construction Manager and Commercial and Quality Assurance Manager to ensure accurate reporting for team to consolidate month end performance and ensure programmes and costings are in line with forecasts.
To be the 'key influence' in a robust decision making process and leader in the partnering ethos.
Key Responsibilities:
Strategic Responsibilities
Develop and maintain systems, processes and documentation to ensure team members properly fulfil the role under the Term Partnering Agreements.
Track and report on the progress of all Task Orders from Commencement Order through to rectification of defects, final account and handover to the Building Maintenance and Mechanical and Electrical teams. Record and present Service Provider KPI performance against the criteria defined in the KPI Handbook. Work collaboratively with the Service Provider to ensure minimum acceptable standards are achieved and performance is continuously improved
Operational Responsibilities
Lead and develop the team and ensure that the Senior Construction Manager is properly informed and involved as appropriate, through the provision of timely, relevant and accurate management information, guidance and reports.
Work with internal and external stakeholders to understand risks and priorities for Tasks within the Investment Programme. Develop and implement clear objectives for the Client Representative Team members.
Provide accurate and relevant management information for all aspects of the Construction phase, highlighting issues and engaging with internal and external stakeholders to resolve them. Escalate matters to the Senior Construction Manager and Commercial and Quality Manager as appropriate.
Ensure that Task and Programme risks are properly analysed, and that timely action is taken to eliminate or mitigate as appropriate.
Ensure that all works comply with the specified standards, quality, regulatory standards, legislation and best working practice.
Ensure adherence to the requirements of the Partnering Agreement both the team and service providers.
Represent the Council in all matters relating to any Task Order(s) by: -
Fulfilling the functions described in the Partnering Terms and other Partnering Documents;
Calling, organising, and attending Core Group meetings subject to an Early Warning Notice associated with any relevant Task Order(s);
Contributing to the development and maintenance of systems, processes and documentation that will enable the efficient production of accurate reports for the Senior Construction Manager and Commercial and Quality Manager;
Ensure the team members respond to any Service Provider notification of an agreed event giving rise to an extension of time and/or unavoidable work or expenditure, including any Service Provider's proposal to minimise adverse effects (in accordance with the Risk Register) within 20 Working Days. Ensure any time and cost consequences are responded to by Capital Works Delivery Team within 20 Working Days.
Budget Responsibilities Delegated from Senior Construction Manager
Staffing £15m
Procurement £750k
Title: Senior Project Manager (Capital Works)
Rate: £400p/d
Location: West London
Post is required to supplement existing resources ahead of service redesign and to provide cover whilst the service mobilises a series of new contracts for planned works and undertakes further procurement processes for major capital works. This post will enable the service to continue to operate business as usual activity (as set out below) whilst resources are focused on this work. To assist the General Building Manager to effectively and efficiently manage all aspects of the planned contact compliance and major improvement works including programming, design, specification, contract monitoring, procurement and financial management for the council. High level of quality service delivery, performance and customer satisfaction. Responsible for the delivery of high quality, value for money maintenance contracts within your area of responsibility ensuring that it conforms to specifications and budgets. To inspect and control works carried out by contractors on site, ensuring that the client's interests are fully protected. The role will have primary responsibility for responsive and planned elements of building work but provide wider support to the Housing Programme team. To maximise quality and performance within the Property & Investment team to carry out pre-arranged and random site inspections, assessing level of quality, timeliness and customer care, and to provide a professional Contract Compliance Clerk of works surveying service across the city. To effectively and efficiently manage technical and customer liaison staff to ensure top quartile provision of services and customer satisfaction is consistently returned. To respond sensitively and effectively to the needs of tenants, leaseholders and their representatives, whilst meeting and improving performance standards and retaining budgetary control. The position is required due to the amount of work involved in maintaining the council's 12,000 housing stock, with additional work pressures of: * Complaints * Enquiries * Insurance claims * Disrepair claims * Leasehold disputes (circa 50 per year) * Resident alteration applications (circa 200 per year)
Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Matchtech and may assist with processing your application
27/10/2020
Post is required to supplement existing resources ahead of service redesign and to provide cover whilst the service mobilises a series of new contracts for planned works and undertakes further procurement processes for major capital works. This post will enable the service to continue to operate business as usual activity (as set out below) whilst resources are focused on this work. To assist the General Building Manager to effectively and efficiently manage all aspects of the planned contact compliance and major improvement works including programming, design, specification, contract monitoring, procurement and financial management for the council. High level of quality service delivery, performance and customer satisfaction. Responsible for the delivery of high quality, value for money maintenance contracts within your area of responsibility ensuring that it conforms to specifications and budgets. To inspect and control works carried out by contractors on site, ensuring that the client's interests are fully protected. The role will have primary responsibility for responsive and planned elements of building work but provide wider support to the Housing Programme team. To maximise quality and performance within the Property & Investment team to carry out pre-arranged and random site inspections, assessing level of quality, timeliness and customer care, and to provide a professional Contract Compliance Clerk of works surveying service across the city. To effectively and efficiently manage technical and customer liaison staff to ensure top quartile provision of services and customer satisfaction is consistently returned. To respond sensitively and effectively to the needs of tenants, leaseholders and their representatives, whilst meeting and improving performance standards and retaining budgetary control. The position is required due to the amount of work involved in maintaining the council's 12,000 housing stock, with additional work pressures of: * Complaints * Enquiries * Insurance claims * Disrepair claims * Leasehold disputes (circa 50 per year) * Resident alteration applications (circa 200 per year)
Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Matchtech and may assist with processing your application
Spencer Clarke Group are currently recruiting for a Repairs Operations Manager to work in the Camden area.
A local authority based in Camden haver a fantastic opportunity for a Repairs Operations Manager to join their team.
Role Purpose:
Accountable to the Head of Repairs and Operations, you will be commercially and operationally responsible for managing the work of the external contract on major works and repairs for the Councils property portfolio. Management of a team to ensure that delivery of routine day to day, complex repairs and other remedial works required to major works and repairs is optimised through effective inspection processes and application of building pathology against defined targets and standards whilst exercising effective budget management of current £7m budget for service. Example outcomes or objectives that this role will deliver:
Management and co-ordination of major repairs to void properties and their efficient delivery in accordance with allocated resources and within timescales through the management of a team working in partnership with contractors and other teams within Property Management.
To develop the partnership with the appointed contractor and establish new ways of working in line with RFT from first principles. This process involves staff, the contractor and residents.
Co-ordination of the responsive building repairs service, working with contractors and consultants to deliver responsive repairs within approved budgets and in accordance with timescales and Council policy.
Responsible for the delivery of best value and the design and implementation of service improvements by determining priorities and allocating resources into major works and void to achieve flexibility and full potential
Make sure that leaseholder consultation processes are optimised and the information on rechargeable works is precise and facilitate recovery of cost.
Responsible for developing and implementing proactive, risk based inspection processes and for ensuring prompt diagnosis and management of effective repairs to ensure right first time delivery.
As part of the management team, lead on systems and processes to ensure that works comply with all relevant legislative and regulatory requirements and industry best practice.
Develop and monitor rigorous quality assurance measures in order to optimise delivery of works to customers, maximise standards and measure and monitor performance.
Take responsibility for facilitating effective co-operation between relevant stakeholders/partners, share information willingly, appropriately and work with others to improve integration and efficiency.
Ensure a strong customer focus to achieve high levels of service delivery and overall satisfaction, understanding customers’ aspirations and using customer feedback to raise performance standards and contribute to the achievement of corporate strategic objectives.
Lead on resident engagement and involvement initiatives for works involving inspection and repairs programmes in accordance with best practice to achieve consistency and deliver increasing resident satisfaction, achieve corporate performance targets and contribute to the achievement of corporate strategic objectives. People Management Responsibilities:
Line management of the Major Works team consisting of team surveyors and support staff.
Point of escalation for all operational enquires across the team and other repairs and operations employees. Relationships:
Provide support and guidance to housing management teams when technically challenging situations occur.
Work in partnership with other repairs management teams to deliver an efficient repairs service borough wide.
Ensure that customer feedback is used to improve performance and integrate delivery with service users’ expectations, and that business intelligence underpins the business strategy. · Establish supportive and effective relationships with supervisory teams, trades staff, back office staff and new tenants. Work Environment:
Major repairs is a high volume, fast moving environment and can involve high pressure on a regular basis. Flexibility, adaptability and the need to make decisions quickly is vital as priorities frequently change and information is updated in real time. You will be expected to visit properties on a frequent basis either pre, during or post completion.
Our service to our residents operates over extended weekday working hours, typically 8 AM to 6 PM Monday to Friday and 8 AM to 1 PM Saturdays. You will be required to work flexibly to manage and support service delivery between these hours, this may include changes to working times / patterns in order to deliver an effective service. Technical Knowledge and Experience:
Extensive experience in delivering major repairs service for social housing.
Extensive knowledge and understanding of repairs techniques
Knowledge of key developments in building and environmental design, specification and maintenance including sustainability, building regulations and design standards and guidance
Knowledge and understanding of pre- and post- inspection processes, building pathology and repairs techniques
Up to date understanding of health and safety responsibilities in relation to construction and Construction (Design and Management) regulations
Knowledge and understanding of key developments and contract issues in construction industry best practice, including partnering and framework agreements
Knowledge and understanding of the principles of Best Value, Value Management/Value Engineering techniques and their application to maintenance procurement and management · Knowledge of construction and maintenance contract and property law
Knowledge of current housing and social policy issues and legislation
Understanding of needs of customers in the void management process
Evidence of commercial acumen to manage the service within budget.
Ability to project-manage complex programmes of work.
Good budget and financial management experience
If your interested in the role and would like to apply please email your up to date CV to or call Chris on (phone number removed)
14/08/2020
Spencer Clarke Group are currently recruiting for a Repairs Operations Manager to work in the Camden area.
A local authority based in Camden haver a fantastic opportunity for a Repairs Operations Manager to join their team.
Role Purpose:
Accountable to the Head of Repairs and Operations, you will be commercially and operationally responsible for managing the work of the external contract on major works and repairs for the Councils property portfolio. Management of a team to ensure that delivery of routine day to day, complex repairs and other remedial works required to major works and repairs is optimised through effective inspection processes and application of building pathology against defined targets and standards whilst exercising effective budget management of current £7m budget for service. Example outcomes or objectives that this role will deliver:
Management and co-ordination of major repairs to void properties and their efficient delivery in accordance with allocated resources and within timescales through the management of a team working in partnership with contractors and other teams within Property Management.
To develop the partnership with the appointed contractor and establish new ways of working in line with RFT from first principles. This process involves staff, the contractor and residents.
Co-ordination of the responsive building repairs service, working with contractors and consultants to deliver responsive repairs within approved budgets and in accordance with timescales and Council policy.
Responsible for the delivery of best value and the design and implementation of service improvements by determining priorities and allocating resources into major works and void to achieve flexibility and full potential
Make sure that leaseholder consultation processes are optimised and the information on rechargeable works is precise and facilitate recovery of cost.
Responsible for developing and implementing proactive, risk based inspection processes and for ensuring prompt diagnosis and management of effective repairs to ensure right first time delivery.
As part of the management team, lead on systems and processes to ensure that works comply with all relevant legislative and regulatory requirements and industry best practice.
Develop and monitor rigorous quality assurance measures in order to optimise delivery of works to customers, maximise standards and measure and monitor performance.
Take responsibility for facilitating effective co-operation between relevant stakeholders/partners, share information willingly, appropriately and work with others to improve integration and efficiency.
Ensure a strong customer focus to achieve high levels of service delivery and overall satisfaction, understanding customers’ aspirations and using customer feedback to raise performance standards and contribute to the achievement of corporate strategic objectives.
Lead on resident engagement and involvement initiatives for works involving inspection and repairs programmes in accordance with best practice to achieve consistency and deliver increasing resident satisfaction, achieve corporate performance targets and contribute to the achievement of corporate strategic objectives. People Management Responsibilities:
Line management of the Major Works team consisting of team surveyors and support staff.
Point of escalation for all operational enquires across the team and other repairs and operations employees. Relationships:
Provide support and guidance to housing management teams when technically challenging situations occur.
Work in partnership with other repairs management teams to deliver an efficient repairs service borough wide.
Ensure that customer feedback is used to improve performance and integrate delivery with service users’ expectations, and that business intelligence underpins the business strategy. · Establish supportive and effective relationships with supervisory teams, trades staff, back office staff and new tenants. Work Environment:
Major repairs is a high volume, fast moving environment and can involve high pressure on a regular basis. Flexibility, adaptability and the need to make decisions quickly is vital as priorities frequently change and information is updated in real time. You will be expected to visit properties on a frequent basis either pre, during or post completion.
Our service to our residents operates over extended weekday working hours, typically 8 AM to 6 PM Monday to Friday and 8 AM to 1 PM Saturdays. You will be required to work flexibly to manage and support service delivery between these hours, this may include changes to working times / patterns in order to deliver an effective service. Technical Knowledge and Experience:
Extensive experience in delivering major repairs service for social housing.
Extensive knowledge and understanding of repairs techniques
Knowledge of key developments in building and environmental design, specification and maintenance including sustainability, building regulations and design standards and guidance
Knowledge and understanding of pre- and post- inspection processes, building pathology and repairs techniques
Up to date understanding of health and safety responsibilities in relation to construction and Construction (Design and Management) regulations
Knowledge and understanding of key developments and contract issues in construction industry best practice, including partnering and framework agreements
Knowledge and understanding of the principles of Best Value, Value Management/Value Engineering techniques and their application to maintenance procurement and management · Knowledge of construction and maintenance contract and property law
Knowledge of current housing and social policy issues and legislation
Understanding of needs of customers in the void management process
Evidence of commercial acumen to manage the service within budget.
Ability to project-manage complex programmes of work.
Good budget and financial management experience
If your interested in the role and would like to apply please email your up to date CV to or call Chris on (phone number removed)