90 jobs found

Housing Officer Hourly Rate: 21.51 PAYE or 27.31 Umbrella Location: Clapham/Brixton, London Job Type: Contract (Minimum 3 months with possible extension) We are seeking an experienced Housing Officer to manage a patch of approximately 500 properties located primarily in Clapham, with some in Acre Lane, Brixton. Day-to-day of the role: Manage a diverse property portfolio, including street properties and blocks without lifts, requiring the ability to climb stairs. Conduct regular site visits and inspections to ensure properties are maintained to high standards. Address and resolve anti-social behaviour (ASB) issues effectively. Provide support and guidance to residents with safeguarding, welfare needs, and mental health concerns. Work collaboratively with team members and other departments to ensure a cohesive approach to housing management. Ensure compliance with housing legislation and policies. Required Skills & Qualifications: Proven experience as a Housing Officer, particularly in managing ASB cases. Strong understanding of housing laws and tenant management. Ability to work effectively both independently and as part of a team. Excellent communication and interpersonal skills, capable of dealing sensitively with a variety of tenant issues. Must be physically capable of climbing stairs in properties without lifts. A driving licence and own vehicle are preferred To apply for this Housing Officer position, please submit your CV detailing your relevant experience.

Maintenance Housing Officer Salary: £28,000 - £32,000 per annum Location: Milton Keynes and Surrounding areas About Our Client Our client is a fast-growing supportive living housing provider committed to improving the lives of individuals in Milton Keynes and the surrounding areas. Their team is dedicated to providing safe, secure, good quality homes for vulnerable tenants, and they are passionate about making a real difference in the community. The Role They are seeking a Maintenance Housing Officer to join their team. In this role, you will play a vital part in maintaining and enhancing their properties, ensuring they remain safe, compliant and welcoming for their residents. You will carry out minor repairs, conduct property inspections and provide clear reports while working closely with tenants who have complex needs. Key Responsibilities: Carry out minor DIY and maintenance tasks, including plumbing, decorating, gardening and general repairs Identify and report larger or specialist repairs to approved contractors Conduct regular property inspections and document findings accurately Maintain records of inspections, completed works and follow-up actions Communicate effectively with tenants to understand their needs and provide support Liaise with care providers to ensure coordinated support Ensure compliance with health & safety regulations, fire regulations and housing quality standards Work collaboratively with the team to maintain high standards of care and support What They're Looking For: Previous property maintenance experience Clean driving licence Valid DBS check (Aquaden will cover the cost) Basic computer skills for inspections and report writing Strong communication skills and patience when working with vulnerable individuals Proactive, flexible and solution-focused approach Excellent time management and the ability to work well in a team Benefits: Competitive salary (£28,000 - £32,000 per year) 28 days' holiday Work mobile phone provided Mileage reimbursed Tools supplied Why Join Them Our client values every team member and foster a supportive, inclusive culture. They believe diversity strengthens their workplace and enhances their ability to serve the community. If you're ready to make a meaningful impact and be part of a caring, professional team, send your CV now and take the first step towards a rewarding career with our client.

We're recruiting an experienced and highly capable Senior Private Sector Housing Officer to join a Specialist Services team within a local authority. This is an excellent opportunity for a senior practitioner with strong enforcement experience to manage complex private sector housing cases and take a lead role in driving compliance and improving housing standards. You'll work across a varied and challenging caseload, acting as a subject-matter expert within Private Sector Housing. The role offers autonomy, responsibility, and the opportunity to contribute to enforcement activity, service improvement and quality assurance across regulatory services. The role will be delivered on a hybrid basis, with three days per week in the office and two days working from home. The successful candidate will be required to carry out site inspections and must therefore have access to their own vehicle. The Role Manage complex and contentious private sector housing cases, inspections and applications, acting as the single point of contact for landlords, tenants and stakeholders. Carry out HMO licensing inspections, including assessment of licence applications, conditions and compliance. Prepare and serve Notices of Intention, licence documentation and related statutory notices. Undertake HHSRS assessments, including the assessment of hazards such as damp and mould. Carry out property inspections, investigations and site visits, gathering evidence and preparing case files for formal enforcement action. Serve Improvement Notices and take enforcement action in line with legislation and council policy. Calculate and apply Civil Penalty fines where appropriate, including preparation of supporting documentation. Deliver specialist advice, investigation and enforcement activity in line with statutory requirements, professional codes of practice and best practice guidance. Attend court, hearings or panels as required and present evidence on behalf of the authority. Provide technical guidance and professional advice to colleagues, caseworkers and customer service teams. Work collaboratively across the organisation and with external partners, agencies and stakeholders. Maintain accurate and compliant records across all relevant systems in line with data protection requirements. Contribute specialist input to projects, policy development, service improvement and quality assurance activity. Actively support performance management, reporting and service planning within Private Sector Housing. Participate in emergency planning, election duties and occasional out-of-hours work where required. Key Requirements Proven experience working at a senior level within Private Sector Housing. Strong experience carrying out HMO licensing inspections and managing licensing processes. Demonstrable experience serving Notices of Intention, licences and statutory notices. Proficiency in completing HHSRS assessments, including identifying and assessing damp and mould hazards. Experience serving Improvement Notices and undertaking formal enforcement action. Experience calculating and applying Civil Penalty fines. Strong working knowledge of housing legislation, enforcement powers and regulatory frameworks. Experience managing complex casework, inspections and investigations with minimal supervision. Ability to prepare reports, evidence files and attend court or formal hearings where required. Confident using specialist housing and customer service systems to manage cases and maintain accurate records. Strong communication, negotiation and stakeholder engagement skills. Ability to work independently, prioritise workload and exercise sound professional judgement. Relevant qualification or equivalent professional experience within Private Sector Housing, Environmental Health or a related discipline. Ability to work on a hybrid basis with three days per week in the office. Access to a vehicle to carry out inspections and site visits. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Private Sector Housing, Environmental Health and Enforcement professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Maintenance Housing Officer Salary: £28,000 - £32,000 per annum Location: Milton Keynes and Surrounding areas About Us At Aquaden Housing Solutions CIC, we are a fast-growing supportive living housing provider committed to improving the lives of individuals in Milton Keynes and the surrounding areas. Our team is dedicated to providing safe, secure, good quality homes for vulnerable tenants, and we are passionate about making a real difference in the community. The Role We are seeking a Maintenance Housing Officer to join our team. In this role, you will play a vital part in maintaining and enhancing our properties, ensuring they remain safe, compliant and welcoming for our residents. You will carry out minor repairs, conduct property inspections and provide clear reports while working closely with tenants who have complex needs. Key Responsibilities: Carry out minor DIY and maintenance tasks, including plumbing, decorating, gardening and general repairs Identify and report larger or specialist repairs to approved contractors Conduct regular property inspections and document findings accurately Maintain records of inspections, completed works and follow-up actions Communicate effectively with tenants to understand their needs and provide support Liaise with care providers to ensure coordinated support Ensure compliance with health & safety regulations, fire regulations and housing quality standards Work collaboratively with the team to maintain high standards of care and support What We re Looking For: Previous property maintenance experience Clean driving licence Valid DBS check (Aquaden will cover the cost) Basic computer skills for inspections and report writing Strong communication skills and patience when working with vulnerable individuals Proactive, flexible and solution-focused approach Excellent time management and the ability to work well in a team Benefits: Competitive salary (£28,000 - £32,000 per year) 28 days holiday Work mobile phone provided Mileage reimbursed Tools supplied Why Join Us At Aquaden Housing Solutions CIC, we value every team member and foster a supportive, inclusive culture. We believe diversity strengthens our workplace and enhances our ability to serve the community. If you re ready to make a meaningful impact and be part of a caring, professional team, send your CV now and take the first step towards a rewarding career with Aquaden Housing Solutions CIC.

We're excited to offer a fantastic opportunity for a Tenancy Sustainment Officer to join a forward-thinking Housing Association on a temporary basis. As a Tenancy Sustainment Officer, you will support individuals at risk of homelessness, ensuring they can maintain their tenancies or transition to suitable accommodation. You'll also provide tailored housing management services for tenants with additional needs. Key Responsibilities of a Tenancy Sustainment Officer Manage a caseload, delivering a high level of service to tenants, ensuring their satisfaction. Process referrals and meet new customers to sign them up for the service. Develop and implement Personal Housing Plans, maintaining regular contact via visits, letters, phone calls, and texts. Assist tenants in maximising income, claiming benefits, and managing finances, ensuring regular rent payments. Offer advice on property safety, hygiene, and maintaining reasonable living standards. Take proactive steps when a tenancy is at risk, addressing issues like rent arrears, ASB, cuckooing, and hoarding. Handle safeguarding concerns in line with local policies. Work with tenants to resolve breaches of Tenancy Conditions and assist with repairs or improvements. Maintain accurate, up-to-date records and case notes. What We'd Love To See From You Proven experience in housing management, tenancy sustainment, or a similar role, ideally with experience supporting vulnerable tenants or those at risk of homelessness. A strong understanding of welfare benefits, income maximisation, and financial management, including rent collection and arrears prevention. Experience dealing with safeguarding issues and an understanding of relevant safeguarding policies and procedures. Excellent communication skills, with the ability to build rapport and maintain positive relationships with tenants and external partners. A proactive, solution-focused approach to managing complex cases, with the ability to identify risks early and take preventative action. Good organisational skills, including the ability to manage a caseload, maintain detailed case notes, and meet deadlines. A working knowledge of housing legislation, tenancy conditions, and ASB management is desirable. What's On Offer Hybrid working Full time position Temporary contract Derby based office This Tenancy Sustainment Officer role is on a temporary basis, offering an hourly rate between £20 - £23 per hour. If this Tenancy Sustainment Officer role is of interest please apply or contact

Deliver tailored support to customers to achieve positive outcomes Monitor and maintain customers' general health & wellbeing Encourage participation and involvement of customers Sheltered Housing Officer Plymouth 2-3 months 37 hours per week £15.20 PAYE, £20.25 Umbrella Are you passionate about supporting older customers and those with specific needs to live independently with dignity and choice? Are you committed to delivering exceptional housing and estate management services with integrity and professionalism? If so, our client is looking to speak to you! In this role, you will play a pivotal part in promoting independence, dignity, and wellbeing, ensuring the welfare and wellbeing of our customers who require housing with support. You will provide one-to-one support, assess support needs, and coordinate services to maintain the high standards of integrity and professionalism. Your role will extend to delivering an excellent housing and estate management service, actively involving customers in supported housing schemes and the wider community. If you are ready to make a meaningful difference in the lives of our customers, we want to hear from you. Deliver tailored support to customers to achieve positive outcomes and fulfill their potential Monitor and maintain customers' general health and wellbeing Encourage participation and involvement of customers in supported housing schemes and the wider community Preferred Requirements: Experience in housing management and one-to-one support Proficiency in using prescribed documentation and IT systems Ability to work effectively in a multi-agency setting Dedication to promoting independence, dignity, choice, and equal opportunities Strong commitment to maintaining high standards of integrity and professionalism Preferred Qualifications: Relevant certification in housing, social services, or related field Enhanced DBS check (required for the duration of employment in this role) Any additional relevant qualifications for working with older customers and individuals with support needs To apply for this role, please apply through the website or call specialist Social Housing recruiter Mark Grove on .

Property Procurement & Acquisition Officer Location: Devon and Cornwall Salary: £32,000 £35,000 per annum Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a provider of housing solutions, is seeking a Property Procurement & Acquisition Officer to cover Devon and Cornwall. This role is ideal for a property-focused professional eager to make a meaningful impact by procuring and acquiring homes for communities. Job Objective: The Property Procurement & Acquisition Officer manages a caseload, travels to meet stakeholders, and supports procurement and acquisition targets by sourcing properties and building strong client relationships. The role also includes procurement administration, meeting performance objectives, and supporting development planning. We are seeking an experienced property professional with a background in property sales, estate agency, or residential property management. Duties and Responsibilities: Procure and acquire suitable properties through engagement with landlords, agents, and accommodation partners, ensuring compliance with contracts and standards. Build and maintain strong relationships with local authorities, landlords, and key stakeholders to drive property procurement and acquisition opportunities. Collaborate with senior management to optimise the portfolio and maximise bed space utilisation. Monitor performance, KPIs, compliance, and audit requirements to meet company and regulatory standards. Ensure all property handovers, administration, and regulatory processes are completed efficiently. Promote a culture of continuous improvement and best practice across the supply chain. Required Skills: Procure and acquire residential properties, drawing on estate agency and property sales experience. Negotiate effectively with landlords, agents, and partners to secure properties on favourable terms. Build and maintain strong relationships with local authorities, landlords, and key stakeholders. Ensure compliance with property legislation, contracts, and company policies. Manage and optimise property portfolios to maximise efficiency and utilisation. Meet performance targets, KPIs, and operational objectives. Proactive, self-motivated, and focused on continuous improvement and best practice. Must hold a full UK Driving Licence and have access to a vehicle. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will also be required to undergo a satisfactory DBS (Disclosure and Barring Service) check, in accordance with the responsibilities of the role. Please only apply if you meet the essential criteria for this role. To apply: Please contact Kerrie Collett on (phone number removed) to learn more or submit your application today.

Connect2Luton are excited to recruit a Private Sector Housing Project Enforcement Officer on behalf of Luton Borough Council. Main purpose of position: To improve living standards and ensure statutory compliance with relevant building safety requirements. Undertake specific service improvement projects work which includes inspecting dwellings and proactive enforcement work for private sector housing. You will be responsible to: Inspect dwellings and houses in multiple occupation in accordance with Housing Health & Safety Rating System (HHSRS) and the Decent Homes Standard; including complex preparatory work, inspecting and certifying works in default, resolving disputes and undertaking associated technical and financial work including arranging interim and final stage payments. Prepare cases for prosecution and present evidence in court and Residential Property Tribunals. Investigate complex service requests concerning premises and persons, instigate action in accordance with regulation, including consultation with professionals, Departments and Agencies. Provide specialist advice to and oversee the work of colleagues and trainees, including providing appropriate training, mentoring, and supervision. Develop procedures and guidance documents and deputise for Senior staff during periods of absence. Attend and represent the Department/Council at a range of Council meetings, working parties, Appeals, Tribunals and County Court Appearances, including engaging the public, public bodies, businesses and other Agencies. As directed and supported by the Team Manager, take the role of Lead Officer on specific projects to improve service delivery. Skills and Experience: In depth experience of working within an Environmental Health (Private Sector Housing) role Able to consult, negotiate, persuade, influence and present to a wide range of professionals and members of the public Able to analyse complex situations eg, inspect and measure premises, evaluate building tenders, compile evidence and witness statements Able to plan and organise own and others workload to meet deadlines demonstrating effective time management and ability to work within a Team Able to demonstrate an understanding of the effects of discrimination on service delivery and on the people with whom you are working In depth knowledge of Building construction and Building services In depth knowledge of Local Authority enforcement procedures Equivalent in depth relevant experience Registered by the Environmental Health Officers' Registration Board as an EHO, EHP or CEHP and holding degree or diploma in Environmental Health About Us: Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Job Description Job Title: Accommodation Officer (Temporary Accommodation) Grade: G9 Service: Housing Services - Housing Needs Reports to: Team Manager - Accommodation Job Purpose To manage and oversee temporary accommodation, including Private Sector Leased (PSL) properties, for homeless households. The role ensures accommodation is safe, suitable, and legally compliant, while supporting residents to sustain tenancies and move towards longer-term housing solutions. Key Responsibilities Manage a patch of temporary accommodation properties, including voids, sign-ups, tenancy management, inspections, repairs, and landlord liaison. Ensure all accommodation meets health & safety, fire safety, and housing standards, carrying out regular inspections and follow-up actions. Act as lead case officer for residents in temporary accommodation, providing advice, support, and tenancy sustainment interventions. Monitor tenancy compliance, address anti-social behaviour, unauthorised occupation, abandonment, and potential fraud, and take enforcement action where necessary. Serve legal notices, prepare evidence, attend court, and recommend termination of licences or tenancies when appropriate. Support residents with housing options, welfare benefits, Discretionary Housing Payments, and referrals to partner agencies. Work with internal teams and external agencies on safeguarding, complex needs, and multi-agency case management. Manage complaints, member enquiries, and correspondence, maintaining high standards of customer service and record keeping. Liaise with landlords, agents, and accommodation providers to secure and retain suitable temporary accommodation. Skills and Experience Experience working directly with customers in a housing or homelessness-related service. Experience managing complex casework and dealing with people in challenging or stressful situations. Knowledge of tenancy management, housing standards, and homelessness-related processes. Ability to explain complex housing issues clearly and professionally. Strong organisational skills with accurate record keeping and attention to detail.

We're recruiting an experienced and proactive Accommodation Officer to join a Housing Needs service within a local authority. This is an excellent opportunity for a housing professional with strong temporary accommodation and property management experience to play a key role in ensuring homeless households are placed in safe, suitable and well managed accommodation. You'll be responsible for managing a portfolio of temporary accommodation and PSL properties, ensuring compliance with health and safety standards, effective tenancy management, and strong engagement with residents, landlords and partner agencies. The role is central to sustaining tenancies and reducing repeat homelessness. This role will be delivered on a hybrid basis, with a mix of home working, office attendance and on site visits to client premises. The successful candidate must have use of a car for business purposes and valid business insurance. The Role Manage a portfolio of temporary accommodation and PSL properties, covering voids, lettings, tenancy management, repairs and landlord liaison. Contract manage temporary accommodation providers, ensuring compliance with contractual obligations. Carry out regular inspections to ensure properties meet health and safety standards, fitness requirements and local standards. Monitor and visit residents in temporary accommodation to ensure authorised occupation, vacation and repossession in line with homelessness legislation. Ensure households owed a housing duty are actively seeking alternative housing options. Provide advice and support on safeguarding, health and wellbeing, welfare rights, budgeting, tenancy management and independent living skills. Work closely with Housing Needs, Homelessness and other internal teams to ensure coordinated service delivery. Investigate complaints relating to temporary accommodation, service delivery and inter household disputes, implementing appropriate remedial action. Serve Notices to Quit, support legal proceedings, prepare witness statements and attend court where required. Manage the discharge of households, including arrangements for storage or disposal of belongings following vacation. Complete accommodation sign ups promptly to minimise void loss and rental income loss. Liaise and negotiate with landlords, agents and accommodation providers to secure suitable placements. Support residents with applications for Discretionary Housing Payments where appropriate. Identify and address tenancy breaches, fraud or misuse of accommodation proportionately and effectively. Lead on complex cases, developing support plans for households at risk of tenancy failure. Convene and participate in multi agency meetings and case conferences. Deal with safeguarding concerns in line with council procedures. Maintain accurate case records and respond to complaints, Member enquiries and correspondence professionally. Support innovation, service improvement and change initiatives within the team. Key Requirements Experience working in a frontline housing or temporary accommodation role. Proven experience managing properties, tenancies or licences, including dealing with ASB and tenancy breaches. Experience handling complex casework face to face and in writing. Strong understanding of homelessness legislation, temporary accommodation and housing management processes. Ability to carry out property inspections and identify health and safety or compliance issues. Experience working with vulnerable households and managing challenging situations sensitively. Strong communication skills, with the ability to explain complex housing issues clearly. Ability to manage a varied caseload and work independently while contributing to a team environment. Strong record keeping and administrative skills with attention to detail. Effective numeracy skills, including assessing affordability where required. Degree level qualification or equivalent relevant experience. Full UK driving licence, use of a car for business purposes, and valid business insurance. Willingness to work flexibly, including occasional out of hours work. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

RB Kingston Upon Thames - Temporary Accommodation Officer RB Kingston Upon Thames are looking for a Temporary Accommodation Officer. Role purpose Ensure effective and efficient management of all temporary accommodation in accordance with relevant legislation, policies and procedures. Ensure all repairing obligations and health & housing safety rating standards are met within the Council's own hostel accommodation and homes leased in the private sector, including those managed by external providers. Manage relationships with homeless households provided temporary accommodation, including action to assist in income recovery, investigate anti social behaviour and, where needed, recover possession. Build and maintain relationships with providers of temporary accommodation. Identify safeguarding risks, welfare and support needs of residents and the suitability of accommodation provided. Support the Temporary Accommodation Team Manager and the Accommodation Services Lead by contributing to the overall development of the temporary accommodation service. Report to the Temporary Accommodation Team Manager and have no line management responsibility. Internal relationships Elected Members & Councillors Team Colleagues Head of Service Colleagues in Children & Adults Social Care & Housing Finance & Benefits Teams Environmental Health Building Control External relationships Service users (and their representatives) Temporary accommodation providers Housing Association/Registered Provider partners All relevant partner organisations the Council does business with (strategic partnerships, local authorities, registered providers, developers, private owners, etc.) and other Government/regulatory bodies (Housing Regulator, GLA, etc.) Benchmarking partners South West London Fraud Team Key activities Performance Work with manager and colleagues to define outcomes, set targets and monitor performance within a culture of continual improvement. Support operational plans to ensure resources are used to best effect and impact. Customers and Partners Build strong internal and external working partnerships to enable the service to be delivered in an outcome focused and efficient way. Support Kingston's commitment to community cohesion and valuing diversity and social inclusion. Digital/New Ways of Working Use new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminate paper based processes. Delivery Deliver a high quality temporary accommodation management service to homeless households and other occupants of temporary accommodation including Council Hostels, Private Leasing Scheme and other supported accommodation. Undertake property viewings and sign ups, support residents to retain homes by actively assisting with housing benefit applications at lettings commencement. Ensure rent account set up and closure applicable to a letting, providing information to residents on mechanisms for rent payment. Advise the Housing Access and Housing Solutions team of nominees' acceptance of accommodation or refusal to help secure reasons for refusal. Ensure periodic compliance certification, health and housing safety rating checks through a programme of periodic and responsive property visits, and provide person centred fire risk assessments. Conduct property inspections at pre void, void, re let and within a planned programme of visits to identify repair and improvement needs, produce reports and use photo books or other tools to monitor completion. Raise repair requests with accommodation providers and contractors and monitor their completion to ensure the local authority meets its obligations and providers meet contractual terms. Escalate any absence of repair or improvement needed, breach of compliance certification or property hazard identified within the health and housing safety rating system to providers, team leader, and if no action, refer to the Market Supply Team billing officer. Handle any applicable recharge for repair to occupier or provider, notifying the relevant party and referring collection charge to the Market Supply Team billing officer. Provide responses to enquiries related to property conditions, improvement and repair requests from accommodation providers, residents, their advocates and elected representatives. Proactively work to reduce void turnaround, minimising financial loss. Recruitment Agency Information Morgan Hunt is a multi award winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Neighbourhood Officer - West London Rate: 26.53 - 28.12 ph (Umbrella) We're seeking an experienced Neighbourhood Officer to join a busy Housing Association, managing a patch across West London . You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

We're excited to offer a fantastic opportunity for a Tenancy Sustainment Officer to join a forward-thinking Housing Association on a temporary basis. As a Tenancy Sustainment Officer, you will support individuals at risk of homelessness, ensuring they can maintain their tenancies or transition to suitable accommodation. You'll also provide tailored housing management services for tenants with additional needs. Key Responsibilities of a Tenancy Sustainment Officer: Manage a caseload, delivering a high level of service to tenants, ensuring their satisfaction. Process referrals and meet new customers to sign them up for the service. Develop and implement Personal Housing Plans, maintaining regular contact via visits, letters, phone calls, and texts. Assist tenants in maximising income, claiming benefits, and managing finances, ensuring regular rent payments. Offer advice on property safety, hygiene, and maintaining reasonable living standards. Take proactive steps when a tenancy is at risk, addressing issues like rent arrears, ASB, cuckooing, and hoarding. Handle safeguarding concerns in line with local policies. Work with tenants to resolve breaches of Tenancy Conditions and assist with repairs or improvements. Maintain accurate, up-to-date records and case notes. What We'd Love To See From You: Proven experience in housing management, tenancy sustainment, or a similar role, ideally with experience supporting vulnerable tenants or those at risk of homelessness. A strong understanding of welfare benefits, income maximisation, and financial management, including rent collection and arrears prevention. Experience dealing with safeguarding issues and an understanding of relevant safeguarding policies and procedures. Excellent communication skills, with the ability to build rapport and maintain positive relationships with tenants and external partners. A proactive, solution-focused approach to managing complex cases, with the ability to identify risks early and take preventative action. Good organisational skills, including the ability to manage a caseload, maintain detailed case notes, and meet deadlines. A working knowledge of housing legislation, tenancy conditions, and ASB management is desirable. What's On Offer: Hybrid working Full time position Temporary contract Derby based office This Tenancy Sustainment Officer role is on a temporary basis, offering an hourly rate between 20 - 23 per hour. If this Tenancy Sustainment Officer role is of interest please apply or contact (url removed)

A disrepair surveyor inspects residential properties to identify building defects, health and safety hazards, and breaches of housing standards, particularly in relation to damp, mould, and structural issues. They specify and monitor remedial works, support disrepair claims, and ensure properties are brought back into compliance with housing legislation and landlord responsibilities. Client Details The client is one of the largest local authorities in the UK, managing a diverse and extensive portfolio of social housing serving a major metropolitan population. The organisation operates within a highly regulated public-sector environment, prioritising statutory compliance, tenant wellbeing, and the delivery of safe, decent homes at scale. Description Undertake inspections of occupied council housing stock to identify building defects, disrepair, and health & safety hazards Diagnose causes of disrepair including damp, mould, condensation, structural defects, roofing failures, and deterioration of building fabric Assess properties in accordance with relevant legislation, including the Landlord & Tenant Act 1985 , Homes (Fitness for Human Habitation) Act , and HHSRS Prepare detailed inspection reports, Schedules of Works , specifications, and cost estimates to remedy identified disrepair Respond to housing disrepair claims and complaints, completing pre-action protocol inspections and providing technical input to legal services Support legal proceedings by producing accurate, evidence-based reports and attending case conferences or court as required Manage and monitor contractors carrying out remedial works, ensuring compliance with specifications, health & safety regulations, and council standards Liaise effectively with tenants, housing officers, legal teams, and external contractors, maintaining a professional and customer-focused approach Ensure works are delivered within agreed timescales, budgets, and service level agreements Identify and escalate risks relating to asbestos, fire safety, safeguarding, and occupant vulnerability Maintain accurate records of inspections, defects, and completed works using housing management and asset systems Contribute to the continuous improvement of disrepair and maintenance processes within Birmingham City Council's housing services Profile Extensive experience surveying and inspecting occupied social housing stock to diagnose building defects, disrepair, and health & safety issues Strong knowledge of housing disrepair legislation, including Landlord & Tenant Act 1985, Homes (Fitness for Human Habitation) Act, and Housing Health and Safety Rating System (HHSRS) Proven ability to assess damp, mould, condensation, structural movement, roofing failures, and building fabric defects within traditional and non-traditional council properties Experience preparing Schedules of Works, specifications, and cost estimates to remedy disrepair in line with Birmingham City Council standards and policies Skilled in responding to housing disrepair claims, pre-action protocol inspections, and supporting legal services with technical reports and evidence Ability to manage contractors on site, monitor works, and ensure compliance with specifications, building regulations, and health & safety requirements Confident in liaising with tenants, housing officers, legal teams, and external stakeholders, demonstrating a customer-focused and empathetic approach Experience using housing management and asset systems to record inspections, track defects, and update property condition data Job Offer Great Hourly Rate Immediate Start Long term, secure contract Flexible and hybrid working

Disrepair Surveyor Location: East London Contract: Temporary Rate: 27- 36 per hour (depending on experience) We are currently recruiting for an experienced Disrepair Surveyor to work with a Local Authority in East London on a temporary basis. This role is ideal for a property professional with strong technical knowledge, excellent report writing skills, and proven experience managing housing disrepair cases within a local authority or social housing environment. You will be responsible for inspecting residential properties, diagnosing building defects, and managing disrepair claims from inspection through to resolution. The role requires close collaboration with legal teams, contractors, housing officers, and residents to ensure works are specified accurately, delivered on time, and in compliance with statutory and regulatory requirements. Key Responsibilities: Carry out detailed inspections of council-owned residential properties in response to disrepair complaints and legal claims Diagnose building defects, including damp and mould, structural issues, leaks, and general property condition failures Prepare clear, accurate schedules of works, specifications, and cost estimates Act as the technical lead on disrepair cases, supporting legal teams with expert advice and evidence Prepare written reports, photographs, and documentation suitable for legal proceedings Monitor contractor performance, inspect works on site, and sign off completed remedial works Ensure works are delivered in line with Housing Health and Safety Rating System (HHSRS), Decent Homes Standards, and relevant legislation Liaise with tenants, leaseholders, contractors, and internal stakeholders, providing clear communication throughout the process Manage multiple cases simultaneously, ensuring deadlines and court-related timescales are met About You: Proven experience working as a Disrepair Surveyor within a Local Authority or social housing setting Strong technical knowledge of residential building construction and maintenance Sound understanding of housing legislation, HHSRS, Landlord and Tenant Act, and disrepair protocols Excellent report writing and documentation skills, with experience producing evidence for legal claims Ability to manage a high caseload and work to strict deadlines Strong communication skills with the ability to deal professionally with residents, including vulnerable tenants Organised, methodical, and able to work independently Desirable: Relevant qualification in Building Surveying, Construction, or Housing Experience working closely with legal services on disrepair litigation This is an excellent opportunity to join a busy local authority team and make a real impact on housing standards across East London, with competitive hourly rates and the flexibility of a temporary contract.

Property Compliance Officer - Join a great Compliance Team Location: Fully remote working Full-Time Field & Office-Based; Kent Do you have a passion for safety and compliance within property? We're looking for a knowledgeable and proactive Property Compliance Officer to ensure our client's properties meet all relevant fire safety legislation and compliance standards as well as assisting in the monitoring and delivery of a comprehensive, professional, and dynamic internal audit service. Reporting directly to the Property Compliance Manager, you'll play a vital role in reviewing the current and potential property portfolio to ensure legal compliance, while supporting wider health, safety, and ISO-related initiatives. Key Responsibilities: Provide expert advice on fire safety legislation and compliance best practices Deliver fire risk assessments and ensure appropriate control measures are implemented Support the development and monitoring of fire safety policies and procedures Work closely with internal teams to promote fire safety awareness among all users Investigate incidents, conduct root cause analysis, and contribute to continuous improvement Flag and report any wider compliance issues across the property portfolio Support company-wide ISO accreditation efforts through property compliance audits What We're Looking For: Solid understanding of fire safety legislation and risk assessment procedures Experience working in a property, housing, or compliance-related environment Strong analytical and communication skills A proactive, solutions-driven mindset Willingness to collaborate and travel across properties when required If you would like to find out more about the position, then please email Lucy at (url removed) for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role. Successful applicants will require Counter Terrorism Clearance (CTC) All successful applicants will be required to undertake a satisfactory DBS check in line with their job role. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Administration Support Officer Location - Chesterfield Hourly rate - 12.50 - 16.71 per hour (Depending on payment type) Temporary position Working hours - 37.5 hours per week (Monday-Friday) Sellick Partnership are working alongside a well-established housing association to assist with the recruitment of a Administration Support Officer to support their compliance department team with various support duties ensuring an effective and efficient service is provided. Main Duties and Responsibilities To ensure a robust system is in place for monitoring & ordering, taking delivery & ensuring returns are sent back to the supplier. Issuing of PPE & Work Wear to Supervisors and or Managers To ensure that all Work Wear that is brought back to the Office is placed in the Recycling bins. To ensure that Pat Testing is carried out with our preferred contractor - Office Equipment Welfare Cabins, Community Buildings, Power Tools. To keep records of all items To ensure that Ladder Inspections are completed annually by our preferred contractor, keep records of all items that have passed and any items that has been declared faulty Organise any relevant Supervisor / Operative training Courses Essential experience for the role Previous experience administrative role Excellent ICT skills Ability to work under pressure, responding flexibly to tight deadlines. Experience of dealing with internal and external customers at all levels of the organisation both by telephone and face to face Scanning, uploading, and managing gas safety certificates, ensuring accuracy and compliance standards are met. Processing purchase orders, invoices, and managing client payments/billing inquiries. Updating databases, creating reports on energy usage, and maintaining organized records If you think you are well-suited to the role or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

We are seeking a skilled Maintenance Officer to join our team on a temporary basis, supporting both reactive and planned maintenance across properties in the North Edinburgh area. This is an excellent opportunity for someone with practical maintenance experience, a hands-on approach, and a valid driving license. Key Responsibilities: Carrying out reactive maintenance in response to tenant or property requests Supporting planned maintenance programs, including inspections, minor repairs, and preventative work Ensuring all work is carried out safely, efficiently, and in line with policies Liaising with contractors, tenants, and colleagues to coordinate maintenance schedules Maintaining accurate records and reports of work carried out Contributing to continuous improvement in property maintenance processes Essential Requirements: Previous experience in property maintenance or similar field Competent in basic repairs and property upkeep Full UK driving license and access to own vehicle Strong communication and organisational skills Ability to work independently and manage a varied workload Desirable: Experience with housing or public sector properties Knowledge of health & safety regulations and property compliance standards

Housing Partner (Housing Officer) A place to create moments that matter Salary: £37,412 per annum, pro rata (including car allowance) Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type: Permanent Hours: 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You'll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-

The Service Lead will oversee tenancy management within organisation, ensuring high-quality housing services are delivered. This permanent role is based in York and is an excellent opportunity to lead and manage housing services effectively. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Make a difference Description Operational Leadership: To work collaboratively with other service leads to ensure that services delivered to residents are high quality and meet their needs. Overseeing the management of all housing related policies, in line with local agreements, legislation and current regulations. Overseeing the delivery of management and enforcement of tenancy and lease agreements, ensuring that colleagues provide a balance between support and management of conditions. Oversee and manage housing duties, including tenancy sustainment and enforcement, transfers and mutual exchanges to maximise the effective use of JRHT's housing stock. To oversee the production of weekly, monthly and quarterly statistical information to ensure that objectives, KPI's and strategic objectives are being met. Carry out regular one to one meeting with colleagues to ensure that the correct level of support and training is available to help all colleagues meet their objectives. Resident Engagement: Review and evaluate to ensure that JRHT is providing information and advice to residents on housing matters, including rights and responsibilities, Section 20 notifications, services charge meetings. Creating processes that gives assurance that resident queries and concerns are being handled correctly and within current policy timescales, this includes complaints, the delivery and embedding of learning from complaints across the team. Ensuring that there are processes in place to identify individual resident's needs, ensuring that promotion of accessible services and support is available for all colleagues. Property Management: Conducting regular property inspections to identify any concerns with the property, the occupants, the condition of the living environment and any support concerns, such as poor cleaning of the property, hoarding, inability to maintain the property. Where appropriate to ensure that communal areas meet the required safety standards. Liaising with colleagues where access issues are identified, helping to gain access to properties where compliance checks are required. Monitoring property condition and initiating necessary support and help for residents where concerns are raised. Ensure audits are completed, where appropriate, to ensure that the team are identifying the correct concerns when completing walkabouts in their areas, including untidy gardens, fly tipping, etc. Team Leadership: Leading and supervising a team of Housing Officers, Leasehold Management Officer and Allocation Officer in different locations, delegating tasks, and providing ongoing coaching, support and performance management. Setting annual performance targets and objectives aligned to the delivery of the strategic objectives, ensuring effective monitoring and performance reporting is in place to ensure efficient and effective tenancy and lease management practices. Identifying training needs for the team and facilitating ongoing development opportunities. Policy and Compliance: Ensuring that knowledge and experience is kept up to date with new housing legislation and regulation, best practices across the sector and ensuring that briefing notes from key Government agencies are considered to ensure continuous improvement of the services. Ensuring that all policies and procedures are reviewed and kept up to date within their normal review timescales. Profile A successful Housing Manager should have: CIH Level 2 or 3 or willingness to work towards. Strong knowledge, experience and understanding of social housing legislation, tenancy and lease agreements, and relevant regulations. Excellent communication and interpersonal skills to effectively manage resident and colleague relationships and address complex issues. Proven experience in managing a portfolio of properties covering different tenures and resolving tenant concerns. Ability to work independently and as part of a team, prioritising tasks and meeting deadlines both individually and leading the team. Strong problem-solving skills and ability to make informed decisions in challenging situations. Proficiency in data analysis and reporting tools, ensuring that gaps are identified and action plans are put in place to ensure compliance. Extensive knowledge, experience and understanding of all aspects of tenancy and lease sustainment, management and enforcement methods, including court processes. Experience of working with applicants and residents to ensure the best use of JRHT's stock and ensuring that we house those in greatest need. Overview and understanding of Tenant Satisfaction Measures and Consumer Standards and the requirements within them. Job Offer Competitive salary of 45,000 per annum. Opportunities to make a meaningful impact on housing services. Supportive organisational culture focused on community well-being. Potential for professional growth and development. If you are passionate about all of the above we encourage you to apply for this rewarding role with Joseph Rowntree Housing Trust.