Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £32,814.98 per annum Working Hours: 40 Hours per week Working Pattern: Monday-Friday/Hybrid Location: Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you'll make as a Property Services Planner/Scheduler Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties. Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. The planning team located within the Camden and Dartford office locations provides support across the property services delivery model. Scheduling works for all Riverside Property Services gas servicing, communal heating servicing, EICRs, M&E PPM and repairs (all trades) activities. Which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. The role will also Include oversight of all sub-contracted work allocations. The Property Services Planner will plan schedules and undertake any administrative tasks relating to the property services team, ensuring efficient and effective scheduling and delivery of repairs and compliance work. About you We are looking for someone with: • Good level IT skills and literacy • Good communication skills, both oral and written • Self-motivated, resilient, assertive and confident • Proven experience of excellent customer service skills Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile You will be responsible for planning the schedule of operatives within the Property Services Operations. You will ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting your team leaders, managers and operational teams to achieve KPI's. Although you may predominantly cover one area, you may be asked to support/cover other areas as the business needs.Key Tasks • Responsible for an effective administration contribution to enable work to be carried out in a timely and compliant manner. • Work as part of a high performing team and ensure your actions are supportive of the team being successful. • Answers phones, emails, CRM cases and schedules and confirms appointments and inputs data into the system. • Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works; ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs. • Ensuring that operatives are working efficiently, and operative workload is maintained in line with the WIPs (Works in progress). • Phoning residents to ensure access is gained for works. • Work with emergency appointments and resolve scheduling conflicts. • Ensuring that subcontractors are completing jobs on time, and they submit completed documents and photographic evidence correctly ready for supervisor' review and contractor payment • Escalate any operatives/ contractors' issues to the relevant surveyor/manager • Ensuring you have the "first time fix" approach. • Assisting operatives/ supervisors / surveyors / complaints officers • Assisting in the investigation and resolution of
21/08/2026
Full time
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £32,814.98 per annum Working Hours: 40 Hours per week Working Pattern: Monday-Friday/Hybrid Location: Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you'll make as a Property Services Planner/Scheduler Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties. Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. The planning team located within the Camden and Dartford office locations provides support across the property services delivery model. Scheduling works for all Riverside Property Services gas servicing, communal heating servicing, EICRs, M&E PPM and repairs (all trades) activities. Which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. The role will also Include oversight of all sub-contracted work allocations. The Property Services Planner will plan schedules and undertake any administrative tasks relating to the property services team, ensuring efficient and effective scheduling and delivery of repairs and compliance work. About you We are looking for someone with: • Good level IT skills and literacy • Good communication skills, both oral and written • Self-motivated, resilient, assertive and confident • Proven experience of excellent customer service skills Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile You will be responsible for planning the schedule of operatives within the Property Services Operations. You will ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting your team leaders, managers and operational teams to achieve KPI's. Although you may predominantly cover one area, you may be asked to support/cover other areas as the business needs.Key Tasks • Responsible for an effective administration contribution to enable work to be carried out in a timely and compliant manner. • Work as part of a high performing team and ensure your actions are supportive of the team being successful. • Answers phones, emails, CRM cases and schedules and confirms appointments and inputs data into the system. • Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works; ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs. • Ensuring that operatives are working efficiently, and operative workload is maintained in line with the WIPs (Works in progress). • Phoning residents to ensure access is gained for works. • Work with emergency appointments and resolve scheduling conflicts. • Ensuring that subcontractors are completing jobs on time, and they submit completed documents and photographic evidence correctly ready for supervisor' review and contractor payment • Escalate any operatives/ contractors' issues to the relevant surveyor/manager • Ensuring you have the "first time fix" approach. • Assisting operatives/ supervisors / surveyors / complaints officers • Assisting in the investigation and resolution of
Job Title: Commercial Gas Engineer (HVAC) Location: Home Counties South (Oxford / Swindon / Newbury) Contract Type: Permanent Working Hours: 45 Hours Per Week Salary: 48,656.73 Total Salary (Inclusive of Standby Payment), Overtime, Travel Time, 33 Days Holiday, Private Pension & Benefits - Including Private Health Care, Life Insurance, Employee Discounts An exciting opportunity has emerged for a skilled Commercial Gas Engineer (HVAC) to join our company to work with one of our major UK supermarket clients. The role will involve carrying out planned and reactive maintenance across several retail stores, maintaining, and repairing a range of commercial heating systems and air conditioning units. Additionally, you will undertake regular planned store visits to complete reactive work, PPMs and minor repairs as requested by the customer. Key Responsibilities: Carrying out PPM and reactive maintenance across a number of sites. Service and repair a range of mechanical equipment, e.g. boilers, fans, pumps, AHU's, FCU's. Carry out minor alterations and installations within the individual& s technical competence in accordance with current specifications. Order spares to the laid-down procedures. Identify non-repairable faults in plant and machinery and promptly advise the HVAC supervisor of findings, with recommendations regarding suitable replacement. Qualifications / Experience: Essential SVQ/NVQ Level 3 within Heating/Ventilation/Mechanical / HVAC or Equivalent Qualification. ACS Commercial Gas Qualifications COCN, CIGA, CORT, ICPN, CDGA, TPCP1/1A as a minimum. Desirable but not essential ACS Domestic Gas Qualifications CCN, CENWAT, CPA as a minimum. City and Guilds 2079-1 FGas Category 1. City and Guilds th Edition. The ideal candidate: Flexible to be part of the 24/7 on-call rota every 1:4 weeks. Full driving license. Experience using a PDA system. Have the ability to work at heights, work in confined spaces. Carried out PPM and reactive maintenance within a similar retail environment.
19/08/2026
Full time
Job Title: Commercial Gas Engineer (HVAC) Location: Home Counties South (Oxford / Swindon / Newbury) Contract Type: Permanent Working Hours: 45 Hours Per Week Salary: 48,656.73 Total Salary (Inclusive of Standby Payment), Overtime, Travel Time, 33 Days Holiday, Private Pension & Benefits - Including Private Health Care, Life Insurance, Employee Discounts An exciting opportunity has emerged for a skilled Commercial Gas Engineer (HVAC) to join our company to work with one of our major UK supermarket clients. The role will involve carrying out planned and reactive maintenance across several retail stores, maintaining, and repairing a range of commercial heating systems and air conditioning units. Additionally, you will undertake regular planned store visits to complete reactive work, PPMs and minor repairs as requested by the customer. Key Responsibilities: Carrying out PPM and reactive maintenance across a number of sites. Service and repair a range of mechanical equipment, e.g. boilers, fans, pumps, AHU's, FCU's. Carry out minor alterations and installations within the individual& s technical competence in accordance with current specifications. Order spares to the laid-down procedures. Identify non-repairable faults in plant and machinery and promptly advise the HVAC supervisor of findings, with recommendations regarding suitable replacement. Qualifications / Experience: Essential SVQ/NVQ Level 3 within Heating/Ventilation/Mechanical / HVAC or Equivalent Qualification. ACS Commercial Gas Qualifications COCN, CIGA, CORT, ICPN, CDGA, TPCP1/1A as a minimum. Desirable but not essential ACS Domestic Gas Qualifications CCN, CENWAT, CPA as a minimum. City and Guilds 2079-1 FGas Category 1. City and Guilds th Edition. The ideal candidate: Flexible to be part of the 24/7 on-call rota every 1:4 weeks. Full driving license. Experience using a PDA system. Have the ability to work at heights, work in confined spaces. Carried out PPM and reactive maintenance within a similar retail environment.
Are you a skilled multi-trade operative ready to take your career to the next level? Cheltenham has an exciting Senior Multi Skilled Operative opportunity! Location: Swindon Road, Cheltenham, GL51 9JZ Salary: 32,597- 34,434 per annum Job Type: Full-time Hours: 37 hours per week Closing Date: 24th August Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Senior Multi Skilled Operative - The Role: As a Senior Multi Skilled Operative, you will undertake a breadth of multi-trade repairs and maintenance work, consistently demonstrating quality across various trades. You will work with the Repairs Supervisors and Logistics Co-ordinator to deliver an effective and efficient service. When required, you will provide supervision and training to junior trades, trainees and apprentices. You will be responsible for planning your daily duties to ensure efficiency and effectiveness, whilst maintaining safe working practices throughout. Senior Multi Skilled Operative - Key Responsibilities: - Carry out day-to-day multi-trade repairs, maintenance and replacements including groundworks, waste clearance, bricklaying, roofing repairs, general building works and gain entry - Demonstrate competency in carpentry including internal and external work, window and door repairs, lock changes and kitchen replacements - Demonstrate competency in plumbing work excluding gas systems, including hot water cylinder replacement and bathroom installation - Provide supervision and training to junior trades, trainees and apprentices when required - Manage vehicles, plant and materials under direction of supervisors - Ensure vehicles are kept clean, tidy and report any issues promptly - Work safely from ladders and in confined spaces such as loft areas - Remove and reconnect household appliances as required - Ensure health and safety of workforce, contractors, tenants, leaseholders and the public Senior Multi Skilled Operative - You: - Demonstrable experience carrying out multi-trade work - Working knowledge of Health and Safety Regulations and Asbestos Regulations - Competent driving van-sized vehicles in town environments - Ability to work effectively as part of a team and communicate with colleagues, tenants and the public - Providing supervision for junior trades, trainees or apprentices - Ability to use a Personal Digital Assistant (PDA) accurately for job details and materials ordering - Mature ability to undertake diverse tasks and solve problems logically - Manual handling experience and awareness of safe vehicle loading and roadworthiness Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing To submit your application for this exciting Senior Multi Skilled Operative opportunity, click Apply today!
11/08/2026
Full time
Are you a skilled multi-trade operative ready to take your career to the next level? Cheltenham has an exciting Senior Multi Skilled Operative opportunity! Location: Swindon Road, Cheltenham, GL51 9JZ Salary: 32,597- 34,434 per annum Job Type: Full-time Hours: 37 hours per week Closing Date: 24th August Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Senior Multi Skilled Operative - The Role: As a Senior Multi Skilled Operative, you will undertake a breadth of multi-trade repairs and maintenance work, consistently demonstrating quality across various trades. You will work with the Repairs Supervisors and Logistics Co-ordinator to deliver an effective and efficient service. When required, you will provide supervision and training to junior trades, trainees and apprentices. You will be responsible for planning your daily duties to ensure efficiency and effectiveness, whilst maintaining safe working practices throughout. Senior Multi Skilled Operative - Key Responsibilities: - Carry out day-to-day multi-trade repairs, maintenance and replacements including groundworks, waste clearance, bricklaying, roofing repairs, general building works and gain entry - Demonstrate competency in carpentry including internal and external work, window and door repairs, lock changes and kitchen replacements - Demonstrate competency in plumbing work excluding gas systems, including hot water cylinder replacement and bathroom installation - Provide supervision and training to junior trades, trainees and apprentices when required - Manage vehicles, plant and materials under direction of supervisors - Ensure vehicles are kept clean, tidy and report any issues promptly - Work safely from ladders and in confined spaces such as loft areas - Remove and reconnect household appliances as required - Ensure health and safety of workforce, contractors, tenants, leaseholders and the public Senior Multi Skilled Operative - You: - Demonstrable experience carrying out multi-trade work - Working knowledge of Health and Safety Regulations and Asbestos Regulations - Competent driving van-sized vehicles in town environments - Ability to work effectively as part of a team and communicate with colleagues, tenants and the public - Providing supervision for junior trades, trainees or apprentices - Ability to use a Personal Digital Assistant (PDA) accurately for job details and materials ordering - Mature ability to undertake diverse tasks and solve problems logically - Manual handling experience and awareness of safe vehicle loading and roadworthiness Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing To submit your application for this exciting Senior Multi Skilled Operative opportunity, click Apply today!
Multi-Skilled Engineer (Commercial Gas & F-Gas) Location: Based in Fife, covering the East of Scotland Salary: Up to 48,000 + Company Van + Excellent Benefits About the Role We are currently recruiting for an experienced Multi-Skilled Engineer to join a well-established Facilities Management company. Based in Fife, you'll be responsible for delivering planned and reactive maintenance across a portfolio of commercial sites throughout the East of Scotland. This is an excellent opportunity for an engineer looking to join a growing business that genuinely invests in its people. You'll receive an additional one hour's travel time paid per day, alongside a clear career progression pathway with the opportunity to progress into a Supervisory/Team Leader position in the future. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive maintenance across commercial properties. Service, maintain and repair commercial gas systems and associated mechanical plant. Undertake maintenance and repairs on air conditioning and HVAC equipment. Diagnose faults and complete repairs efficiently to minimise downtime. Carry out statutory inspections and ensure all work complies with current legislation and company procedures. Complete job sheets and compliance documentation accurately. Provide a high level of customer service and build strong client relationships. Participate in the on-call rota as required. About You To be successful in this role, you will have: Commercial Gas qualifications (essential) F-Gas certification (essential) Previous experience working within Facilities Management or commercial building maintenance. Strong fault-finding and diagnostic skills across commercial mechanical systems. Excellent communication and customer service skills. A proactive and reliable approach to work. Full UK Driving Licence. What's on Offer Salary up to 48,000 Company van and fuel card One hour's travel time paid every day Overtime opportunities Company pension Ongoing training and development Clear career progression into a Supervisory/Team Leader role Long-term opportunity with a growing Facilities Management business If you're a Commercial Gas Engineer with F-Gas certification looking to develop your career with a company that values its engineers and offers genuine progression, we'd love to hear from you.
28/07/2026
Full time
Multi-Skilled Engineer (Commercial Gas & F-Gas) Location: Based in Fife, covering the East of Scotland Salary: Up to 48,000 + Company Van + Excellent Benefits About the Role We are currently recruiting for an experienced Multi-Skilled Engineer to join a well-established Facilities Management company. Based in Fife, you'll be responsible for delivering planned and reactive maintenance across a portfolio of commercial sites throughout the East of Scotland. This is an excellent opportunity for an engineer looking to join a growing business that genuinely invests in its people. You'll receive an additional one hour's travel time paid per day, alongside a clear career progression pathway with the opportunity to progress into a Supervisory/Team Leader position in the future. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive maintenance across commercial properties. Service, maintain and repair commercial gas systems and associated mechanical plant. Undertake maintenance and repairs on air conditioning and HVAC equipment. Diagnose faults and complete repairs efficiently to minimise downtime. Carry out statutory inspections and ensure all work complies with current legislation and company procedures. Complete job sheets and compliance documentation accurately. Provide a high level of customer service and build strong client relationships. Participate in the on-call rota as required. About You To be successful in this role, you will have: Commercial Gas qualifications (essential) F-Gas certification (essential) Previous experience working within Facilities Management or commercial building maintenance. Strong fault-finding and diagnostic skills across commercial mechanical systems. Excellent communication and customer service skills. A proactive and reliable approach to work. Full UK Driving Licence. What's on Offer Salary up to 48,000 Company van and fuel card One hour's travel time paid every day Overtime opportunities Company pension Ongoing training and development Clear career progression into a Supervisory/Team Leader role Long-term opportunity with a growing Facilities Management business If you're a Commercial Gas Engineer with F-Gas certification looking to develop your career with a company that values its engineers and offers genuine progression, we'd love to hear from you.
