12 jobs found

Assistant Facilities Manager / Building Manager Greenwich SE10, London Permanent Full-Time On-Site Join us and help create an exceptional residential experience We're looking for a proactive and customer-focused Assistant Facilities Manager to support the day-to-day operations of the prestigious Greenwich Estate . This is an exciting opportunity for someone with experience in residential property, Build to Rent (BTR), Private Rented Sector (PRS), or facilities management who enjoys working in a fast-paced, customer-facing environment. You'll play a vital role in ensuring residents receive outstanding service while helping to maintain a safe, compliant, and well-managed estate. Working closely with the Facilities Manager, you'll be at the heart of estate operations, coordinating contractors, managing resident communications, supporting compliance activities, and helping deliver a first-class living environment. What you'll be doing Resident & Customer Experience Act as the first point of contact for residents, leaseholders, visitors, and stakeholders. Manage enquiries received via email, telephone, and the on-site office. Resolve routine issues and escalate complex matters where appropriate. Coordinate and issue resident communications relating to planned works and service updates. Deliver exceptional customer service and build positive resident relationships. Contractor & Supplier Management Coordinate approved contractors and suppliers working across the estate. Ensure contractors comply with health and safety requirements, permits to work, and safe systems of work. Manage access arrangements, keys, RAMS, and attendance schedules. Monitor performance and ensure works are completed safely, on time, and to the required standard. Support supplier reviews, KPI monitoring, and performance meetings. Estate Operations & Compliance Assist with the management of reactive and planned maintenance activities. Conduct regular estate inspections, identifying and resolving health and safety concerns. Support incident reporting, audits, and compliance activities. Help maintain safe, accessible, and welcoming communal areas. Manage estate key systems, parking arrangements, and operational administration. Financial & Administrative Support Raise and manage purchase orders and support invoice processing. Obtain quotations and ensure value for money from suppliers. Maintain accurate records, reports, and compliance documentation. Support service delivery reporting, KPIs, and internal audits. What we're looking for Essential Experience within residential property, PRS, BTR, estate management, or facilities management. Knowledge of Building Safety Act 2022 Excellent customer service and stakeholder management skills. Experience working with contractors and suppliers. Strong organisational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office, particularly Excel. Desirable Property or Facilities Management qualifications or experience. Knowledge of Health & Safety legislation and best practice. IOSH, NEBOSH, or equivalent Health & Safety qualification. Experience using CAFM, helpdesk, or incident reporting systems. Understanding of KPIs, SLAs, and service charge environments. Personal qualities We're looking for someone who is: Professional, approachable, and customer-focused Organised and highly detail-oriented Proactive and solution-focused Calm under pressure and capable of making sound decisions A strong team player who can also work independently Flexible and adaptable in a dynamic environment

Senior Building Manager (Fixed Term Contract - 3 Months) Central London Minimum 4 Days Onsite (Apply online only) per day A prestigious professional organisation with a high-profile London headquarters is seeking an experienced Senior Building Manager to provide operational leadership and continuity during a period of absence. This is an excellent opportunity for a seasoned FM professional who can quickly embed into a complex environment, ensuring the safe, compliant and efficient operation of a multi-site office portfolio while also supporting several strategic workplace projects. Reporting to the Head of Workplace & Facilities Management, you will oversee day-to-day building operations, supplier performance, compliance activities and workplace services, whilst engaging with senior stakeholders across the organisation. In addition to business-as-usual responsibilities, you'll have exposure to a number of high-profile initiatives including sustainability programmes, major plant replacement projects and fa ade improvement works. The Role As Senior Building Manager, you will be responsible for maintaining operational stability across the organisation's office portfolio, ensuring compliance obligations, planned maintenance programmes and service delivery standards remain on track. Key responsibilities will include: Leading day-to-day building operations and facilities management activities. Managing statutory compliance, life safety requirements, PPM programmes and associated documentation. Overseeing hard and soft FM service providers, ensuring contractual obligations and service levels are achieved. Monitoring contractor performance and holding suppliers accountable for quality, responsiveness and delivery standards. Supporting workplace safety arrangements, emergency preparedness and operational readiness. Managing helpdesk performance, service requests and SLA compliance. Conducting regular building inspections and ensuring workplace environments remain safe, presentable and fit for purpose. Working closely with senior stakeholders and executive teams on building-related projects and operational matters. Supporting the delivery of sustainability initiatives, capital works programmes and plant replacement projects. Escalating operational risks, compliance concerns and service failures where appropriate. Person Specification We're looking for an experienced building or facilities management professional who can quickly assess priorities, build relationships and provide confident leadership within a fast-paced environment. You will ideally possess: Proven experience in a Senior Building Manager, Facilities Manager or Interim FM leadership position. Strong client-side facilities management experience. Excellent knowledge of statutory compliance, health & safety, contractor management and M&E maintenance. Experience managing both hard and soft FM contracts. A track record of operating within complex, multi-stakeholder environments. Strong communication skills with the confidence to engage with executive-level stakeholders. Excellent organisational and problem-solving abilities. Experience within multi-site, corporate office or mixed-use property portfolios. IOSH, NEBOSH, IWFM or other relevant qualifications would be advantageous but are not essential. Salary / Package Details (Apply online only) / day This is initially a 3month contract with potential to extend At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Senior Building Manager (Fixed Term Contract - 3 Months) Central London Minimum 4 Days Onsite 225- 275 per day A prestigious professional organisation with a high-profile London headquarters is seeking an experienced Senior Building Manager to provide operational leadership and continuity during a period of absence. This is an excellent opportunity for a seasoned FM professional who can quickly embed into a complex environment, ensuring the safe, compliant and efficient operation of a multi-site office portfolio while also supporting several strategic workplace projects. Reporting to the Head of Workplace & Facilities Management, you will oversee day-to-day building operations, supplier performance, compliance activities and workplace services, whilst engaging with senior stakeholders across the organisation. In addition to business-as-usual responsibilities, you'll have exposure to a number of high-profile initiatives including sustainability programmes, major plant replacement projects and fa ade improvement works. The Role As Senior Building Manager, you will be responsible for maintaining operational stability across the organisation's office portfolio, ensuring compliance obligations, planned maintenance programmes and service delivery standards remain on track. Key responsibilities will include: Leading day-to-day building operations and facilities management activities. Managing statutory compliance, life safety requirements, PPM programmes and associated documentation. Overseeing hard and soft FM service providers, ensuring contractual obligations and service levels are achieved. Monitoring contractor performance and holding suppliers accountable for quality, responsiveness and delivery standards. Supporting workplace safety arrangements, emergency preparedness and operational readiness. Managing helpdesk performance, service requests and SLA compliance. Conducting regular building inspections and ensuring workplace environments remain safe, presentable and fit for purpose. Working closely with senior stakeholders and executive teams on building-related projects and operational matters. Supporting the delivery of sustainability initiatives, capital works programmes and plant replacement projects. Escalating operational risks, compliance concerns and service failures where appropriate. Person Specification We're looking for an experienced building or facilities management professional who can quickly assess priorities, build relationships and provide confident leadership within a fast-paced environment. You will ideally possess: Proven experience in a Senior Building Manager, Facilities Manager or Interim FM leadership position. Strong client-side facilities management experience. Excellent knowledge of statutory compliance, health & safety, contractor management and M&E maintenance. Experience managing both hard and soft FM contracts. A track record of operating within complex, multi-stakeholder environments. Strong communication skills with the confidence to engage with executive-level stakeholders. Excellent organisational and problem-solving abilities. Experience within multi-site, corporate office or mixed-use property portfolios. IOSH, NEBOSH, IWFM or other relevant qualifications would be advantageous but are not essential. Salary / Package Details (Apply online only) / day This is initially a 3month contract with potential to extend At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

General Maintenance Technician Belfast, County Antrim, United Kingdom £31,000 to £35,000 per year + Overtime + On call payments + Company Van WorkSpace is a specialist division of McLaughlin & Harvey, as a specialist Facilities Management Provider, we strive to build strong collaborative partnerships with all our clients through the delivery of a best-in-class service, harnessed by the technical expertise of our directly employed Engineers. We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other. As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. We are seeking an FM Technician focused on Building Fabric to enhance our Facilities Management team and drive success across our high value projects at various client locations across Northern Ireland. Why join us? Exciting Projects Work on varied sector projects and leave a lasting legacy Career Growth Clear progression pathways and continuous professional development Collaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellence Competitive Package Enjoy great benefits including volunteering days and a competitive salary. Salary offered will be suject to experience and suitability for the role. (Check out our full benefits offering on our website) What you will be doing The successful FM Technician - Building Fabric will be responsible for providing planned and reactive maintenance service across a portfolio of sites. To be well organised and ensure compliance with Company and Client Health and safety policies and procedures. Complete and provide reports in relation to work and equipment as required, including reporting your arrival and departure from each call and obtaining customer signature where required. Respond promptly and in a positive manner to service call requests from the Helpdesk and undertake reactive repairs as quickly and efficiently as possible. Prioritise maintenance and repair work to achieve agreed response times and if there are delays, liaise with your manager for direction. Order and maintain materials, tools and equipment, in accordance with company procedures. Advise the Helpdesk where 3rd party contractor attendance is needed, either for quotation or to effect specialist repairs, and to provide job specification. Assist with surveys and reports. Maintain asset registers ensuring all equipment is tagged if applicable. Always represent the Company in a professional manner, developing a good working relationship with MCLH Helpdesk and Client site teams. Ensure all paperwork is completed accurately, on time and in line with Company procedures Ensure the execution of Planned and Reactive Maintenance Tasks in line with the Contract Scope and Specification. Core Building Fabric Maintenance Services include but not limited to; General Building Roof leaks repairs including gutter and gully repairs and replacement Flooring repair and replacement of vinyl and ceramic tiles (training can be provided) Install and repair internal cladding, wall tiling & edge protection Reactive maintenance works and first line response in relation to all general building tasks including minor painting works Plumbing & Drainage First line response for all plumbing & drainage works Joinery Wall, floor, and associated fitting repairs. Ironmongery and hardware repairs and replacement. Internal & external doors repairs, replacement and inspections Planned maintenance inspections of fire doors What We re Looking For NVQ Level 2 Carpentry or similar Full Driving Licence Ability to use the Microsoft Office/ IT products A multiskilled Tradeperson with good hands-on experience of building fabric maintenance tasks Desirable City & Guilds Carpentry & Joinery (6706) IPAF Trained Previous experience of Computer Aided Facilities Management Systems. CSCS Card Previous experience in working on a multi-site contract How to Apply: If you re ready to take the next step in your career with a company that values your expertise and innovation, we d love to hear from you by clicking Apply below! Join us on our journey to McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work. We take responsibility for always striving to create a collaborative and inclusive environment that makes every employee and candidate feel welcome. As a Disability Confident employer, we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent opportunity. Multi-Trade Technician - Mobile Salary: £16.42 per hour (£32,019 per annum) Location: Milton Keynes Mobile Hours: 37.5 hours per week Job Type: Permanent Benefits: Company vehicle, paid travel time, standby allowance and enhanced overtime rates About the Company Our client is an established and growing Hard Facilities Management (FM) provider, delivering specialist engineering and maintenance services across Yorkshire, the Northwest and wider UK. Due to continued growth, they are looking for an experienced Multi-Trade Technician (Plumbing & Drainage) to join their mobile engineering team. This is an excellent opportunity for an experienced Multi-Trade Technician (Plumbing & Drainage) looking for a varied role where no two days are necessarily the same, working across a diverse range of commercial and public-sector sites. Reporting to Contracts Manager You will be responsible for both planned and reactive maintenance services across multiple sites and sectors, while providing a professional service to customers. What's on Offer? Company work vehicle provided 37.5-hour standard working week Paid travel time after the first and last 30 minutes of each working day £150 standby payment for participating in the call-out rota Day-to-day (D2D) travel time paid when on call-out Overtime paid at 1.5x for hours worked above 37.5 hours per week Permanent position with an established and growing FM business Varied work across multiple sites and sectors Opportunity to develop your experience across a broad range of electrical systems Pension 3% company /4% employee 23days holiday plus stats Bupa Healthcare after probation Group Life insurance The Role The Multi-Trade Technician will provide both planned and reactive maintenance services across multiple sites and sectors, with a strong emphasis on plumbing and drainage. The role involves delivering planned preventative maintenance (PPM), reactive repairs, fault finding, and small installations, while also supporting other building fabric and multi-trade tasks. This role requires flexibility, technical skill, and a customer-focused approach. Key Responsibilities Deliver Planned Preventative Maintenance, Reactive Repairs, and Installation works on systems including (but not limited to): Domestic and commercial hot & cold-water systems Sanitary ware installations and maintenance Drainage systems (internal & external) including unblocking, repair, and jetting Pumps, water tanks, and associated controls Rainwater goods and pipework repairs Minor leak detection and repairs Carry out multi-trade tasks where required, such as basic carpentry, tiling, plastering, and painting to complete plumbing-related works. Fault find and repair plumbing and drainage systems effectively. Respond promptly and positively to reactive call requests from the Helpdesk Team. Provide on-call service as part of a call-out rota. Compile accurate quotations for installation and repair works, including materials and labour requirements. Identify non-repairable issues and promptly advise the Contract Manager with findings and recommendations. Travel to various sites as required to fulfil allocated tasks. Follow instructions from Line Manager regarding scope and scheme of works. Ensure compliance with Service Level Agreements (SLAs). Monitor and update the CAFM system with work progress and completion details. Engage with Health & Safety and Learning & Development forums to remain compliant with site safety regulations and maintain up-to-date training. Promote sustainable use of materials and recycle where possible. Always represent the company in a professional and positive manner to clients and colleagues. Undertake any other duties required by the business and within the scope of the role. Qualifications required: NVQ Level 2/3 in Plumbing (or equivalent). Water Regulations (WRAS) and Unvented Hot Water (G3) certification desirable. Multi-Trade (Plumbing & Drainage) Technician Job Description Confined Spaces or High-Pressure Jetting certification (advantageous). CSCS/ECS Card (desirable). Experience: Proven experience in plumbing installation, servicing, and maintenance. Experience with drainage systems including unblocking, jetting, and repairs. Multi-trade background with skills in carpentry, tiling, plastering, or painting (preferred). Skills: Ability to diagnose and repair plumbing and drainage issues safely and efficiently. Good knowledge of UK plumbing regulations and compliance standards. Strong problem-solving skills and ability to work on own initiative. Good communication skills, both written and verbal. IT literate (able to use CAFM or similar systems). Other Requirements: Full UK driving licence. Flexible and self-motivated approach to work. Strong customer focus with a commitment to delivering high standards. Willingness to participate in an out-of-hours call-out rota Key Performance Indicators Teamwork & Communication: Provide clear updates to management and remain flexible to accommodate reactive maintenance needs. Timely Delivery: Meet deadlines without compromising quality or safety. Health & Safety Compliance: Adhere to all plumbing, drainage, and H&S regulations, engaging with ongoing training and promoting a safe working culture. Work Quality & Reporting: Ensure work is carried out to a high standard, with accurate resource logging and certification. Interested? If you're an experienced Multi-Trade Technician with Plumbing & Drainage experience looking for a secure permanent position, company vehicle, paid travel time and enhanced overtime and standby rates, we'd be keen to hear from you. Apply today to find out more.

Assistant Facilities Manager / Building Manager Greenwich SE10, London Permanent Full-Time On-Site Join us and help create an exceptional residential experience We're looking for a proactive and customer-focused Assistant Facilities Manager to support the day-to-day operations of the prestigious Greenwich Estate . This is an exciting opportunity for someone with experience in residential property, Build to Rent (BTR), Private Rented Sector (PRS), or facilities management who enjoys working in a fast-paced, customer-facing environment. You'll play a vital role in ensuring residents receive outstanding service while helping to maintain a safe, compliant, and well-managed estate. Working closely with the Facilities Manager, you'll be at the heart of estate operations, coordinating contractors, managing resident communications, supporting compliance activities, and helping deliver a first-class living environment. What you'll be doing Resident & Customer Experience Act as the first point of contact for residents, leaseholders, visitors, and stakeholders. Manage enquiries received via email, telephone, and the on-site office. Resolve routine issues and escalate complex matters where appropriate. Coordinate and issue resident communications relating to planned works and service updates. Deliver exceptional customer service and build positive resident relationships. Contractor & Supplier Management Coordinate approved contractors and suppliers working across the estate. Ensure contractors comply with health and safety requirements, permits to work, and safe systems of work. Manage access arrangements, keys, RAMS, and attendance schedules. Monitor performance and ensure works are completed safely, on time, and to the required standard. Support supplier reviews, KPI monitoring, and performance meetings. Estate Operations & Compliance Assist with the management of reactive and planned maintenance activities. Conduct regular estate inspections, identifying and resolving health and safety concerns. Support incident reporting, audits, and compliance activities. Help maintain safe, accessible, and welcoming communal areas. Manage estate key systems, parking arrangements, and operational administration. Financial & Administrative Support Raise and manage purchase orders and support invoice processing. Obtain quotations and ensure value for money from suppliers. Maintain accurate records, reports, and compliance documentation. Support service delivery reporting, KPIs, and internal audits. What we're looking for Essential Experience within residential property, PRS, BTR, estate management, or facilities management. Knowledge of the Building Safety Act 2022. Excellent customer service and stakeholder management skills. Experience working with contractors and suppliers. Strong organisational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office, particularly Excel. Desirable Property or Facilities Management qualifications or experience. Knowledge of Health & Safety legislation and best practice. IOSH, NEBOSH, or equivalent Health & Safety qualification. Experience using CAFM, helpdesk, or incident reporting systems. Understanding of KPIs, SLAs, and service charge environments. Personal qualities We're looking for someone who is professional, approachable, and customer-focused. Organised and highly detail-oriented. Proactive and solution-focused. Calm under pressure and capable of making sound decisions. A strong team player who can also work independently. Flexible and adaptable in a dynamic environment.

Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services. Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last four years with turnover increasing from £56 million in 2020 to a projected £125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will be my core responsibilities? You will cover the Cardiff and Newport areas carrying out a range of building services work orders, with a focus on plumbing. Instal and make good plasterboard, skirting and boxing in on a range of different spaces. 1st and 2nd fix plumbing in different hospitality spaces, along with general repairs. Carry out a range of decorating projects both internally and externally. Ensure all required materials are requested and cross check with the helpdesk to make sure they are delivered to the correct address. Purchase additional materials and equipment if necessary. Liaise with the client on any queries and be comfortable explaining any issues/challenges on a job. Confirm each job meets the required standards and provide paperwork for the clients records. Update the job log with notes and upload relevant documentation. Support the Account Manager and Billing Team with query management to aid the invoicing process. What skills and experience do I need to be successful in this role? Experience in general Building Services Maintenance work Well developed communication skills and able to work successfully with both internal and external stakeholders Able to produce clear and professional notes and emails. Comfortable working with multiple systems and maintaining accurate records A problem solving mindset, with a practical application We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.

Asset Supervisor - Helpdesk - Temporary to Permanent Our client is a large and complex organisation responsible for managing a substantial estate portfolio, delivering facilities maintenance and compliance services across a diverse property portfolio. Due to continued investment within the Facilities Maintenance & Compliance function, an opportunity has arisen for an experienced Asset Supervisor to lead the Helpdesk and Stores teams, ensuring the delivery of a high-quality, customer-focused service. Your new role As Asset Supervisor - Helpdesk & Stores, you will be responsible for the day-to-day management of the Facilities Helpdesk and Stores functions, supporting service delivery across a large and varied estate. You will lead and support operational teams, monitor service performance, manage stakeholder relationships and drive continuous improvement through effective use of CAFM systems, reporting and service management processes. This is an excellent opportunity for an experienced FM Helpdesk, CAFM or Facilities Coordinator professional looking to progress into a supervisory role within a large and professional facilities' management environment. Key responsibilities: Lead the day-to-day operation of the Facilities Helpdesk and Stores functions. Support, mentor and develop Helpdesk and Stores Operatives. Act as a key point of contact for internal stakeholders and service users. Ensure service delivery is maintained in line with agreed Service Level Agreements (SLAs). Develop and improve processes to enhance customer service and operational efficiency. Produce KPI reports and analyse CAFM system data to monitor service performance. Track work order status and provide accurate management information. Build strong relationships with Facilities Managers, Supervisors, Contract Managers and key stakeholders. Coordinate stock control, procurement activities and inventory management processes. Support budget controls and procurement procedures in line with organisational policies. Assist with staff welfare matters, sickness absence management and return-to-work processes. Ensure policies, procedures and service standards are consistently followed. Drive a culture of continuous improvement across the Helpdesk and Stores teams. Support the wider Facilities Maintenance and Compliance function as required. What you'll need to succeed Previous experience within a Facilities Helpdesk, CAFM, Maintenance Coordination or Facilities Administration environment. Experience supervising, managing or leading teams. Strong knowledge of CAFM systems such as Concerto, EAM or similar platforms. Experience producing and analysing KPI and performance reports. Advanced Microsoft Excel skills. Experience using Power BI. Strong stakeholder management and customer service skills. Excellent verbal and written communication abilities. Strong organisational skills with the ability to manage multiple priorities. Analytical mindset with excellent problem-solving skills. Experience implementing process improvements and service enhancements. Facilities Management qualification or relevant industry experience would be advantageous. What you'll get in return Opportunity to join a large and highly regarded facilities management operation. Permanent position offering long-term career development. Exposure to a large and diverse property portfolio. Supportive and collaborative working environment. Ongoing professional development and training opportunities. Competitive pension scheme and employee benefits package. Pay rate: 20.13 per hour (Umbrella rate 26.35) Hours: Monday - Friday 8am - 4pm (some hybrid possible) Contract: Temporary to Permanent If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Assistant Asset Technician - Temporary Our client is a large and complex organisation responsible for managing a substantial estate portfolio, delivering facilities maintenance and compliance services across a diverse property portfolio. Due to increased demand within the Facilities Maintenance & Compliance team, an opportunity has arisen for an experienced Helpdesk professional to support the delivery of maintenance services through the effective coordination of work requests, contractors and stakeholders. Your new role As Assistant Asset Technician - Helpdesk, you will play a key role in supporting the day-to-day operation of a busy Facilities Helpdesk environment. You will be responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users. This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience looking to further develop their career within a large and professional estates environment. Key responsibilities: Act as a first point of contact for maintenance and facilities-related enquiries via telephone and email. Log, allocate and monitor work orders through CAFM systems. Liaise with Estates Supervisors, Managers and contractors to ensure efficient service delivery. Prioritise reactive maintenance requests and escalate urgent issues where required. Maintain accurate records within CAFM systems, including Concerto, Oracle EAM or similar platforms. Provide administrative support to the wider Facilities Maintenance & Compliance team. Support the Helpdesk Supervisor in onboarding and training new team members. Respond promptly and professionally to customer enquiries. Monitor job progress and provide updates to stakeholders. Assist with coordinating planned and reactive maintenance activities. Ensure all activities are undertaken in accordance with health and safety procedures. Support service improvement initiatives and contribute to the effective operation of the Helpdesk function. Work collaboratively with internal departments, contractors and service providers. What you'll need to succeed Previous experience within a Facilities Helpdesk, Service Desk, Scheduling or Facilities Administration environment. Experience using CAFM systems such as Concerto, Oracle EAM or similar facilities' management platforms. Excellent customer service and stakeholder management skills. Strong communication skills, both written and verbal. Proficiency in Microsoft Office, including Word and Excel. Excellent organisational and multitasking abilities. Strong attention to detail and accuracy. Ability to prioritise workloads within a fast-paced environment. Strong problem-solving and diagnostic skills. Ability to work independently and as part of a team. Experience supporting maintenance or facilities management operations would be advantageous. What you'll get in return Opportunity to join a large and highly regarded estates and facilities team. Exposure to a complex and varied property portfolio. Comprehensive training and support. Friendly and collaborative working environment. Career development opportunities within Facilities Management and Estates. Valuable experience working with leading CAFM systems and maintenance processes. Hours: Monday - Friday 8am - 4pm (35 hours per week) Contract: Temporary c3-6 months Pay rate: 15.01 (Umbrella pay rate 19.54) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients. They are seeking an experienced Service Delivery Manager to lead the customer service and operational support teams. We are looking for a facilities management, property maintenance or a similar service-led environment to undertake this hands-on leadership role responsible for ensuring the smooth delivery of repairs, maintenance, servicing and project activities across both social housing and commercial contracts. Duties of the Service Delivery Manager includes: Overseeing a team of office-based customer service, scheduling and operational support professionals Ensuring that resident and client enquiries are managed effectively and that work is delivered in line with service standards and contractual requirements. Working closely with operational managers, engineers and key stakeholders Dealing with complaints resolution Managing workflows, resolving escalated issues, monitoring performance and implementing Monitoring service delivery performance against KPIs and SLAs Managing quotations, work in progress and commercial administration processes The Housing Service Delivery Manager will have: Experience managing customer service, scheduling, helpdesk or operational teams Strong people management and leadership skills Knowledge of social housing repairs, maintenance or facilities management operations Experience handling customer complaints and service escalations Strong commercial awareness and understanding of operational performance metrics Advanced Excel and reporting skills Desirable Experience would include: Social housing or housing association maintenance contracts Reactive maintenance and planned preventative maintenance programmes Contract performance reporting and KPI management Power BI or advanced data reporting tools Benefits for the role include: 25 days annual leave plus bank holidays Company pension scheme Ongoing training and professional development Career progression opportunities within a growing organisation If you are an experienced Operations Manager looking for a varied role where you can make a significant impact on service delivery, team performance and customer satisfaction, we would like to hear from you. For more information, please contact Ebony Simpson at Sellick Partnership - Derby for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Morgan Hunt currently requires a Maintenance Facilities Operative for FE College - East London Pay Rate: £18ph Ltd to £20ph Ltd Hours: 35 hrs 8am to 16:00pm Mon to Fri Location: East London Duration 3 months on going contract Must have Enhanced Children DBS Certificate on update service or Happy to apply for DBS Certificate PURPOSE OF JOB: To support the Facilities Manager in the operational delivery of facilities management services at the Campus and to deputise for the Facilities Manager in their absence. To support the Facilities Manager in managing the campus space, optimising the learning environment, utilising both teaching and non-teaching accommodation, together with the efficient operation of moves and relocations. To support the Facilities Manager in keeping the premises safe, clean and presentable. Undertake basic maintenance tasks, including basic plumbing, electrical, painting & decorating and carpentry tasks. Complete cross-campus deliveries. MAIN TASKS AND RESPONSIBILITIES: Facilities Management: Deputise for the Facilities Manager during periods of short-to-medium-term absence. Support the Facilities Manager in maintaining the physical condition of the building, furniture, fittings and equipment and reporting defects and requisitioning repairs. To report and log work orders through the college's helpdesk system and follow up on outstanding work orders Own, maintain and update the site CAFM system in relation to all reactive and PPM tasks under their control and management. To coordinate the process of issuing reactive and PPM tasks to estates and subcontractor. To provide an administrative service, including word processing, data entry, filing telephone calls, email, and reprographics, sorting and distributing mail. To develop and maintain effective filing systems for the storage and prompt retrieval of information/paper ensuring that filing is completed on a weekly basis. To work effectively as a team member, contributing to the development and maintenance of standards of excellence for the administrative service. To ensure that all telephone calls are dealt with in a professional, prompt and in a courteous manner Provide first level contact and convey resolutions to customer issues Support the department by issuing of new ID cards to, tenants an occasionally to college staff and updating the database by removing leavers. Properly escalate unresolved queries to the next level of support Walk customers through problem solving process Support the Facilities Manager in the effective operation of the mail, goods inwards and delivery distribution process within the campus. Carry out minor repairs and decoration as directed by the Facilities Manager. Inspect and repair fences, repair outdoor structures damaged by weather age or accident i.e. gates, walls, steps, lights. Assemble prefabricated furniture and custom-built furniture or cabinets as directed. Undertake general porterage duties as required, and particularly the provision and movement of furniture and other equipment for timetabled activities/ exams to meet the needs of premises users, without constant supervision. Maintain cleanliness and general tidiness of all external hard areas, empty litterbins and litter picking on a daily basis. Periodically clean and clear all drains and gullies. Keep entrance to the college inside and outside, clean and clear of obstructions at all times, clearing leaves, snow, ice, moss and detritus as appropriate, including treatment of surfaces with salt, etc. Inspect all outside areas for dangerous materials and remove if safe and appropriate or report to line manager if unsure. To ensure that all equipment is returned to the appropriate stores and the stores are kept secure and clean at all times. Participating in the cleaning and grounds maintenance activities. Mail room duties - receiving / sorting / delivering of internal and external post. Person Specification - Education & Qualifications GCSEs (or equivalent) in English and Maths. Basic literacy, numeracy, and IT skills. Willingness to undertake role-related training, including health & safety, safeguarding, and facilities procedures. Relevant facilities, caretaking, or health & safety training. Experience Experience working in a facilities, estates, caretaking, maintenance, or support services environment. Experience supporting reactive maintenance, minor works, or general repairs. Experience of room set-ups, portering, or event support, including exams or enrolment activities. Experience working in a busy, customer-focused environment with changing priorities. Experience using a service desk or CAFM system to log or report issues (desirable). Experience working within an education or public-sector setting (desirable). Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.