The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across social housing stock within occupied properties. As a Site Manager you will be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance across the Barnsley area. Working closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects throughout the Barnsley area Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS required) and CSCS Gold or Black Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential)
07/03/2026
Contract
The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across social housing stock within occupied properties. As a Site Manager you will be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance across the Barnsley area. Working closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects throughout the Barnsley area Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS required) and CSCS Gold or Black Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential)
Tenant Liaison Officer Location : Based in West London Salary : £28,000 - £32,000 per annum with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
06/03/2026
Full time
Tenant Liaison Officer Location : Based in West London Salary : £28,000 - £32,000 per annum with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
Tenant Liaison Officer Location : Based in Leeds Salary : £27,000 per annum with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
06/03/2026
Full time
Tenant Liaison Officer Location : Based in Leeds Salary : £27,000 per annum with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
Housing Development Officer Location: Forde House, TQ12 4XX Start Date: ASAP Contract Duration: 6+ months Working Hours: Mon Fri, 09 00 Pay Rate: £ 500.00 per day Job Ref: (phone number removed) Job Responsibilities Support the planning, delivery, and management of housing development projects. Assist in identifying opportunities for new housing developments and funding. Prepare reports, proposals, and presentations for internal and external stakeholders. Monitor project progress and ensure compliance with policies, procedures, and regulations. Liaise with colleagues, contractors, and partners to ensure projects are delivered on time and within budget. Contribute to housing strategy development and implementation. Person Specification Must-Have Requirements Eligibility to work in the UK. Experience in housing development or related sector. Strong organisational and project management skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Nice-to-Have Requirements Knowledge of local housing policies and planning regulations. Experience in preparing funding applications or business cases. Understanding of the housing development lifecycle. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
06/03/2026
Contract
Housing Development Officer Location: Forde House, TQ12 4XX Start Date: ASAP Contract Duration: 6+ months Working Hours: Mon Fri, 09 00 Pay Rate: £ 500.00 per day Job Ref: (phone number removed) Job Responsibilities Support the planning, delivery, and management of housing development projects. Assist in identifying opportunities for new housing developments and funding. Prepare reports, proposals, and presentations for internal and external stakeholders. Monitor project progress and ensure compliance with policies, procedures, and regulations. Liaise with colleagues, contractors, and partners to ensure projects are delivered on time and within budget. Contribute to housing strategy development and implementation. Person Specification Must-Have Requirements Eligibility to work in the UK. Experience in housing development or related sector. Strong organisational and project management skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Nice-to-Have Requirements Knowledge of local housing policies and planning regulations. Experience in preparing funding applications or business cases. Understanding of the housing development lifecycle. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the Lancashire area on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.
06/03/2026
Full time
About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the Lancashire area on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.
We're recruiting an experienced Housing Policy and Procurement Officer to support the development and delivery of housing strategy, policy and procurement activity within a busy local authority housing service. This is a project-focused role supporting a wide range of housing initiatives including housing policy development, temporary accommodation provision, social housing development and commissioning activity. The successful candidate will work closely with senior housing strategy colleagues and external partners to help deliver key housing projects and ensure the council's housing policies remain robust, compliant and effective. The Role Support the delivery of a range of housing strategy and housing-related projects across the council. Assist with the development and review of housing policies, procedures and strategies to ensure they remain legally compliant and effective. Contribute to the commissioning and procurement of housing services and accommodation provision. Support projects relating to temporary accommodation, modular housing, hostel provision and housing solutions for vulnerable groups including those fleeing domestic abuse and rough sleepers. Assist in the design and development of accommodation solutions including traveller sites and temporary-to-permanent housing schemes. Work collaboratively with housing associations, central government departments, voluntary sector partners and other local authorities. Support contract management activity with external providers delivering housing-related services. Assist with housing-related research, statistical returns and analysis to support service delivery and strategic planning. Contribute to projects relating to IT systems, data management and service improvement within housing services. Provide support to the Housing Strategy, Procurement and Inclusion Manager and senior strategy officers on key projects and initiatives. Produce reports, research and briefing papers to support senior officers and decision-making processes. Attend meetings, consultations and project workstreams as required. Key Requirements Experience working within a local authority, housing association, consultancy or housing-related organisation in a housing strategy, development or enabling role. Good understanding of the social housing environment and the statutory duties of local authorities in relation to housing and homelessness. Knowledge of housing legislation, policy and the wider housing agenda. Experience supporting housing policy, strategy development or commissioning activity. Strong analytical and research skills with the ability to produce clear reports and recommendations. Excellent communication and stakeholder engagement skills. Ability to manage multiple projects and work effectively under pressure. Good IT literacy and experience using data and reporting systems. Educated to A-Level/NVQ Level 3 or equivalent experience in a relevant field. A relevant professional qualification such as CIH membership is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Strategy Officers, Policy Officers and Housing Development professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
06/03/2026
Contract
We're recruiting an experienced Housing Policy and Procurement Officer to support the development and delivery of housing strategy, policy and procurement activity within a busy local authority housing service. This is a project-focused role supporting a wide range of housing initiatives including housing policy development, temporary accommodation provision, social housing development and commissioning activity. The successful candidate will work closely with senior housing strategy colleagues and external partners to help deliver key housing projects and ensure the council's housing policies remain robust, compliant and effective. The Role Support the delivery of a range of housing strategy and housing-related projects across the council. Assist with the development and review of housing policies, procedures and strategies to ensure they remain legally compliant and effective. Contribute to the commissioning and procurement of housing services and accommodation provision. Support projects relating to temporary accommodation, modular housing, hostel provision and housing solutions for vulnerable groups including those fleeing domestic abuse and rough sleepers. Assist in the design and development of accommodation solutions including traveller sites and temporary-to-permanent housing schemes. Work collaboratively with housing associations, central government departments, voluntary sector partners and other local authorities. Support contract management activity with external providers delivering housing-related services. Assist with housing-related research, statistical returns and analysis to support service delivery and strategic planning. Contribute to projects relating to IT systems, data management and service improvement within housing services. Provide support to the Housing Strategy, Procurement and Inclusion Manager and senior strategy officers on key projects and initiatives. Produce reports, research and briefing papers to support senior officers and decision-making processes. Attend meetings, consultations and project workstreams as required. Key Requirements Experience working within a local authority, housing association, consultancy or housing-related organisation in a housing strategy, development or enabling role. Good understanding of the social housing environment and the statutory duties of local authorities in relation to housing and homelessness. Knowledge of housing legislation, policy and the wider housing agenda. Experience supporting housing policy, strategy development or commissioning activity. Strong analytical and research skills with the ability to produce clear reports and recommendations. Excellent communication and stakeholder engagement skills. Ability to manage multiple projects and work effectively under pressure. Good IT literacy and experience using data and reporting systems. Educated to A-Level/NVQ Level 3 or equivalent experience in a relevant field. A relevant professional qualification such as CIH membership is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Strategy Officers, Policy Officers and Housing Development professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are currently recruiting for a Resident Liaison Officer (RLO) to support works across residential properties in the Cambridge area. This is an excellent opportunity to join a long-term programme, offering strong stability on a temp-to-perm basis. The Role As a Resident Liaison Officer, you will act as the key link between residents and the site team, ensuring residents are kept informed throughout works being carried out to their homes. Key responsibilities include: Acting as the main point of contact for residents during works Keeping residents informed of project timelines and any disruptions Managing resident queries, concerns, and complaints professionally Arranging access to properties where required Supporting the site team to ensure works run smoothly with minimal disruption Maintaining accurate records of resident interactions and visits About You Previous Resident Liaison Officer experience would be beneficial but not essential Strong communication and interpersonal skills Empathetic and confident dealing with residents in occupied properties Organised and able to manage multiple residents and tasks Full UK driving licence and willingness to travel between properties is essential What s on Offer £19.05per hour (Umbrella) or £14.34per hour PAYE. If you re interested in this role or would like to find out more, please apply or get in touch for further information.
06/03/2026
Contract
We are currently recruiting for a Resident Liaison Officer (RLO) to support works across residential properties in the Cambridge area. This is an excellent opportunity to join a long-term programme, offering strong stability on a temp-to-perm basis. The Role As a Resident Liaison Officer, you will act as the key link between residents and the site team, ensuring residents are kept informed throughout works being carried out to their homes. Key responsibilities include: Acting as the main point of contact for residents during works Keeping residents informed of project timelines and any disruptions Managing resident queries, concerns, and complaints professionally Arranging access to properties where required Supporting the site team to ensure works run smoothly with minimal disruption Maintaining accurate records of resident interactions and visits About You Previous Resident Liaison Officer experience would be beneficial but not essential Strong communication and interpersonal skills Empathetic and confident dealing with residents in occupied properties Organised and able to manage multiple residents and tasks Full UK driving licence and willingness to travel between properties is essential What s on Offer £19.05per hour (Umbrella) or £14.34per hour PAYE. If you re interested in this role or would like to find out more, please apply or get in touch for further information.
Fire Safety Officer Flexible location (UK travel required, including nuclear sites) £55,000 salary + benefits Join a leading facilities management organisation as a Fire Officer, ensuring fire safety compliance across a diverse portfolio, including high-risk nuclear environments. This is a hands-on role with national exposure, offering the chance to influence fire safety culture, support operational teams, and maintain robust compliance with UK legislation and nuclear sector standards. Key Responsibilities Develop and maintain fire safety policies and procedures in line with UK legislation and nuclear regulations. Conduct fire risk assessments and ensure timely mitigation of identified risks. Oversee fire detection and suppression systems, ensuring maintenance and compliance. Lead fire drills and emergency evacuation exercises. Liaise with the Office for Nuclear Regulation (ONR) and other statutory bodies. Deliver fire safety training tailored to nuclear site protocols. Support facilities teams with fire safety integration into maintenance and projects. What We re Looking For NEBOSH Fire Safety and Risk Management Certificate (or equivalent). Experience in fire safety within facilities management and/or high-risk environments. Strong knowledge of UK fire safety legislation and nuclear safety protocols. Willingness to travel across the UK & Ireland. Membership of the Institution of Fire Engineers (IFE) desirable. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Emily Swindlehurst (url removed) (0)(phone number removed)
06/03/2026
Full time
Fire Safety Officer Flexible location (UK travel required, including nuclear sites) £55,000 salary + benefits Join a leading facilities management organisation as a Fire Officer, ensuring fire safety compliance across a diverse portfolio, including high-risk nuclear environments. This is a hands-on role with national exposure, offering the chance to influence fire safety culture, support operational teams, and maintain robust compliance with UK legislation and nuclear sector standards. Key Responsibilities Develop and maintain fire safety policies and procedures in line with UK legislation and nuclear regulations. Conduct fire risk assessments and ensure timely mitigation of identified risks. Oversee fire detection and suppression systems, ensuring maintenance and compliance. Lead fire drills and emergency evacuation exercises. Liaise with the Office for Nuclear Regulation (ONR) and other statutory bodies. Deliver fire safety training tailored to nuclear site protocols. Support facilities teams with fire safety integration into maintenance and projects. What We re Looking For NEBOSH Fire Safety and Risk Management Certificate (or equivalent). Experience in fire safety within facilities management and/or high-risk environments. Strong knowledge of UK fire safety legislation and nuclear safety protocols. Willingness to travel across the UK & Ireland. Membership of the Institution of Fire Engineers (IFE) desirable. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Emily Swindlehurst (url removed) (0)(phone number removed)
Join our dedicated team to lead on access and recreation projects that will help people enjoy Exmoor s special qualities. Hours: 37 per week Grade: (G) £37,280 to £41,771 Closing date: 24 March 2026 (midnight) Interviews are planned for Thursday 9 April 2026. This role will lead on the delivery of new access and recreation infrastructure and manage public access projects which are key to enabling a wider range of people to enjoy Exmoor s special landscape; whilst ensuring our Public Access Network and visitor facilities support multiple public benefits and achieve wider objectives for sustainable travel, health and wellbeing, and carbon reduction. The role requires excellent project management skills and an understanding of construction techniques, design and safe working practices along with a degree or post-graduate certificate in a relevant subject. Ideal candidates will have excellent negotiation, communication and team working skills and the ability to manage a complex workload, alongside a strong interest and understanding of recreational access in the countryside.
06/03/2026
Contract
Join our dedicated team to lead on access and recreation projects that will help people enjoy Exmoor s special qualities. Hours: 37 per week Grade: (G) £37,280 to £41,771 Closing date: 24 March 2026 (midnight) Interviews are planned for Thursday 9 April 2026. This role will lead on the delivery of new access and recreation infrastructure and manage public access projects which are key to enabling a wider range of people to enjoy Exmoor s special landscape; whilst ensuring our Public Access Network and visitor facilities support multiple public benefits and achieve wider objectives for sustainable travel, health and wellbeing, and carbon reduction. The role requires excellent project management skills and an understanding of construction techniques, design and safe working practices along with a degree or post-graduate certificate in a relevant subject. Ideal candidates will have excellent negotiation, communication and team working skills and the ability to manage a complex workload, alongside a strong interest and understanding of recreational access in the countryside.
Head of Commercial Property- Liverpool City Council Location: Cunard Building, Liverpool (Hybrid Working), L2 2BS £700 p/d inside ir35 umbrella 3 months initial contract Reports To: Director of Property Direct Reports: General Practice Surveyors, Asset Valuation Surveyors, Building Surveyors, Unqualified Surveyors, Senior Land Surveyor, Senior Data Officer and Senior Programme Delivery Officer. Job Purpose The Head of Commercial Property provides strategic leadership and professional advice on the management of the Council's commercial property portfolio. The role ensures that Council-owned land and buildings are effectively managed to maximise income, generate capital receipts, support regeneration and deliver wider social and economic benefits for the city. Key Responsibilities Provide strategic leadership for the Council's commercial property and asset management services. Manage and optimise the Council's commercial property portfolio to maximise income and value while minimising liabilities. Lead negotiations on commercial property matters including lettings, lease renewals, rent reviews, acquisitions and disposals. Oversee property valuations and ensure accurate asset information is maintained. Develop and implement asset management strategies and support the Council's Strategic Asset Review programme. Provide professional property advice to senior officers, Members and service departments. Support regeneration projects and strategic development initiatives across the city. Prepare and present reports to senior management and committees. Ensure compliance with relevant legislation, policies and governance procedures. Lead, manage and develop the Commercial Property team, ensuring delivery of service targets and performance standards. Contribute to the Council's financial planning, income generation and budget management. Person Specification Essential Degree in property or a related discipline. Corporate membership of the Royal Institution of Chartered Surveyors (RICS). Significant experience in commercial property asset management. Experience leading and managing professional teams. Strong commercial awareness and negotiation skills. Ability to provide strategic advice to senior stakeholders. Desirable Experience working within the public sector or local government. Knowledge of property legislation and market trends. If you are interested, or know someone who might be, then please call (phone number removed) or email (url removed) to discuss further.
06/03/2026
Contract
Head of Commercial Property- Liverpool City Council Location: Cunard Building, Liverpool (Hybrid Working), L2 2BS £700 p/d inside ir35 umbrella 3 months initial contract Reports To: Director of Property Direct Reports: General Practice Surveyors, Asset Valuation Surveyors, Building Surveyors, Unqualified Surveyors, Senior Land Surveyor, Senior Data Officer and Senior Programme Delivery Officer. Job Purpose The Head of Commercial Property provides strategic leadership and professional advice on the management of the Council's commercial property portfolio. The role ensures that Council-owned land and buildings are effectively managed to maximise income, generate capital receipts, support regeneration and deliver wider social and economic benefits for the city. Key Responsibilities Provide strategic leadership for the Council's commercial property and asset management services. Manage and optimise the Council's commercial property portfolio to maximise income and value while minimising liabilities. Lead negotiations on commercial property matters including lettings, lease renewals, rent reviews, acquisitions and disposals. Oversee property valuations and ensure accurate asset information is maintained. Develop and implement asset management strategies and support the Council's Strategic Asset Review programme. Provide professional property advice to senior officers, Members and service departments. Support regeneration projects and strategic development initiatives across the city. Prepare and present reports to senior management and committees. Ensure compliance with relevant legislation, policies and governance procedures. Lead, manage and develop the Commercial Property team, ensuring delivery of service targets and performance standards. Contribute to the Council's financial planning, income generation and budget management. Person Specification Essential Degree in property or a related discipline. Corporate membership of the Royal Institution of Chartered Surveyors (RICS). Significant experience in commercial property asset management. Experience leading and managing professional teams. Strong commercial awareness and negotiation skills. Ability to provide strategic advice to senior stakeholders. Desirable Experience working within the public sector or local government. Knowledge of property legislation and market trends. If you are interested, or know someone who might be, then please call (phone number removed) or email (url removed) to discuss further.
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
06/03/2026
Full time
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
Customer Liaison Officer Location: On-site / Field-based Industry: Energy Efficiency & Renewables Company Vehicle Provided Our client is a well-established installation company with over 10 years experience in the industry. They specialise in a wide range of domestic energy efficiency and renewable solutions, including: Gas boiler replacements External wall insulation Underfloor insulation Loft insulation Cavity wall insulation Solar panels Air source heat pumps Due to continued growth, they are looking to recruit a highly motivated Customer Liaison Officer with previous experience in a similar role to join their team. Key Responsibilities Acting as the main point of contact for customers on site, ensuring clear and consistent communication throughout installations Building and maintaining strong customer relationships through excellent service Reporting regularly to the Project Manager regarding ongoing works, issues, and customer feedback Liaising with the Customer Service team to monitor and respond to customer feedback Ensuring all customer enquiries are logged and responded to promptly Assisting Site Managers by monitoring ongoing installations on site Instructing installation teams to ensure works are completed in line with company quality standards and health & safety policies The Successful Candidate Will: Have previous experience in a Customer Liaison Officer (or similar customer-facing/site-based) role Possess strong organisational skills with the ability to prioritise and multi-task Have excellent written and verbal communication skills Be proactive, professional, and enthusiastic about delivering outstanding customer service Hold a full UK driving licence What s On Offer Company vehicle Company mobile phone Company laptop Opportunity to join a growing and reputable company within the renewables and energy efficiency sector
05/03/2026
Full time
Customer Liaison Officer Location: On-site / Field-based Industry: Energy Efficiency & Renewables Company Vehicle Provided Our client is a well-established installation company with over 10 years experience in the industry. They specialise in a wide range of domestic energy efficiency and renewable solutions, including: Gas boiler replacements External wall insulation Underfloor insulation Loft insulation Cavity wall insulation Solar panels Air source heat pumps Due to continued growth, they are looking to recruit a highly motivated Customer Liaison Officer with previous experience in a similar role to join their team. Key Responsibilities Acting as the main point of contact for customers on site, ensuring clear and consistent communication throughout installations Building and maintaining strong customer relationships through excellent service Reporting regularly to the Project Manager regarding ongoing works, issues, and customer feedback Liaising with the Customer Service team to monitor and respond to customer feedback Ensuring all customer enquiries are logged and responded to promptly Assisting Site Managers by monitoring ongoing installations on site Instructing installation teams to ensure works are completed in line with company quality standards and health & safety policies The Successful Candidate Will: Have previous experience in a Customer Liaison Officer (or similar customer-facing/site-based) role Possess strong organisational skills with the ability to prioritise and multi-task Have excellent written and verbal communication skills Be proactive, professional, and enthusiastic about delivering outstanding customer service Hold a full UK driving licence What s On Offer Company vehicle Company mobile phone Company laptop Opportunity to join a growing and reputable company within the renewables and energy efficiency sector
Site Manager - Voids & Planned Maintenance 50-60k Guildford Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Guildford. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
05/03/2026
Full time
Site Manager - Voids & Planned Maintenance 50-60k Guildford Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Guildford. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
Position: Health & Safety Officer Location: Based Leeds Client: My client works on building envelope and general construction projects around the UK. They have a full order book and are expanding. They are currently looking to recruit a Health and Safety Advisor Skills & Responsibilities: The person needs to be fully qualified with experience in the construction industry. They must hold a minimum of NEBOSH qualification. The role will include the following Regular site visits to multiple locations Preparing Site safety audits Preparing Risk assessments and RAMS as required. On site training including bulletins, toolbox talks etc for employees Attending Health and Safety meetings for clients and in house including presentations where required Completion of pre-qualification questionnaires as required Dealing with any accidents and reporting Maintaining near miss reports and data Assisting with insurance renewals and reports Dealing with annual safety inspections and Achilles renewals etc Identifying risks to the business and implementing changes required Ability to work with others and have good communication skills You must also have a good career record with other build contractors/sub contractors - In return you can expect all the benefits of working for a leading specialist company who will help you progress your career. Good salary and benefits can be expected for the successful candidate (salary dependent on experience).
05/03/2026
Full time
Position: Health & Safety Officer Location: Based Leeds Client: My client works on building envelope and general construction projects around the UK. They have a full order book and are expanding. They are currently looking to recruit a Health and Safety Advisor Skills & Responsibilities: The person needs to be fully qualified with experience in the construction industry. They must hold a minimum of NEBOSH qualification. The role will include the following Regular site visits to multiple locations Preparing Site safety audits Preparing Risk assessments and RAMS as required. On site training including bulletins, toolbox talks etc for employees Attending Health and Safety meetings for clients and in house including presentations where required Completion of pre-qualification questionnaires as required Dealing with any accidents and reporting Maintaining near miss reports and data Assisting with insurance renewals and reports Dealing with annual safety inspections and Achilles renewals etc Identifying risks to the business and implementing changes required Ability to work with others and have good communication skills You must also have a good career record with other build contractors/sub contractors - In return you can expect all the benefits of working for a leading specialist company who will help you progress your career. Good salary and benefits can be expected for the successful candidate (salary dependent on experience).
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
05/03/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Tenant Liaison Officer Location : Based in Barnsley Salary : £27,000 per annum with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
04/03/2026
Full time
Tenant Liaison Officer Location : Based in Barnsley Salary : £27,000 per annum with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the Thanet/ Kent area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. Please send cvs to be considered for this position.
04/03/2026
Full time
Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the Thanet/ Kent area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. Please send cvs to be considered for this position.
Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the North London and Essex area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. with a perm salary between 28k-35k dependent on experience + car allowance Please send cvs to be considered for this position.
04/03/2026
Full time
Actaris Site Servicces are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the North London and Essex area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified time lines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously This is a temp to perm position. with a perm salary between 28k-35k dependent on experience + car allowance Please send cvs to be considered for this position.
Building Surveyor (Maintenance) for the United Reform Church (Thames North Synod Property Team) Salary: 55,000 - 57,000 Location: Home-based with regular London/UK travel Contract: Full-time Closing Date: 18th January Hays are working exclusively with Thames North Synod on this appointment. About the Role We are seeking a skilled Property Officer to join the Thames North Synod property team. This is an exciting opportunity to provide expert advice and hands-on support for property matters across the Synod, including development, repair, maintenance, sustainability enhancements, and refurbishment projects.You will play a key role in ensuring proposals for property development and related funding applications are well-researched and presented, enabling informed decision-making by the Resources Committee. Additionally, you will oversee Synod-owned investment properties-commercial, residential, and retirement housing-ensuring compliance with landlord responsibilities and statutory requirements. Key Responsibilities Collaborate with the Property Team to deliver property services aligned with Synod mission objectives. Support churches in developing proposals for property development, refurbishment, and repair. Promote sustainability and ECO initiatives within the Synod. Manage building contracts and ensure compliance with statutory requirements. Oversee maintenance of Synod-owned properties, including residential investment properties. Liaise with letting agents, insurance brokers, and contractors. Prepare reports for the Resources Committee and attend relevant meetings. Respond to emergency property issues and manage out-of-hours repairs. Person Specification Essential: Minimum HNC/HND in Building Surveying or Facilities Management. Hands-on experience in assessing feasibility and costs for building projects. Strong project management skills and ability to work with architects, surveyors, and contractors. Knowledge of Health & Safety legislation. Excellent communication and relationship-building skills. Proficiency in MS Office and strategic thinking ability. Driving licence and own vehicle. Desirable: Understanding of local church operations and networks in the building industry. Additional Information 31 days annual leave (including bank holidays). Contributory pension scheme. Enhanced DBS and safeguarding training required. Interested?Apply now through Hays, who are working exclusively on this role. For more information or to submit your application, please contact Molly Spencer at Hays Property Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/03/2026
Full time
Building Surveyor (Maintenance) for the United Reform Church (Thames North Synod Property Team) Salary: 55,000 - 57,000 Location: Home-based with regular London/UK travel Contract: Full-time Closing Date: 18th January Hays are working exclusively with Thames North Synod on this appointment. About the Role We are seeking a skilled Property Officer to join the Thames North Synod property team. This is an exciting opportunity to provide expert advice and hands-on support for property matters across the Synod, including development, repair, maintenance, sustainability enhancements, and refurbishment projects.You will play a key role in ensuring proposals for property development and related funding applications are well-researched and presented, enabling informed decision-making by the Resources Committee. Additionally, you will oversee Synod-owned investment properties-commercial, residential, and retirement housing-ensuring compliance with landlord responsibilities and statutory requirements. Key Responsibilities Collaborate with the Property Team to deliver property services aligned with Synod mission objectives. Support churches in developing proposals for property development, refurbishment, and repair. Promote sustainability and ECO initiatives within the Synod. Manage building contracts and ensure compliance with statutory requirements. Oversee maintenance of Synod-owned properties, including residential investment properties. Liaise with letting agents, insurance brokers, and contractors. Prepare reports for the Resources Committee and attend relevant meetings. Respond to emergency property issues and manage out-of-hours repairs. Person Specification Essential: Minimum HNC/HND in Building Surveying or Facilities Management. Hands-on experience in assessing feasibility and costs for building projects. Strong project management skills and ability to work with architects, surveyors, and contractors. Knowledge of Health & Safety legislation. Excellent communication and relationship-building skills. Proficiency in MS Office and strategic thinking ability. Driving licence and own vehicle. Desirable: Understanding of local church operations and networks in the building industry. Additional Information 31 days annual leave (including bank holidays). Contributory pension scheme. Enhanced DBS and safeguarding training required. Interested?Apply now through Hays, who are working exclusively on this role. For more information or to submit your application, please contact Molly Spencer at Hays Property Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Project Manager Location : Midlands Working across multiple sites Salary: £50K - £55K per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.
04/03/2026
Full time
Project Manager Location : Midlands Working across multiple sites Salary: £50K - £55K per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.
