126 jobs found

Resident Liaison Officer (RLO) - Planned Works Location: Westminster Rate: Up to £22 per hour Contract: Temporary to Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a planned works programme in Westminster. This is a fantastic opportunity for an experienced RLO looking for a temp-to-perm position , working closely with residents, site teams and the client to ensure planned works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on planned works or refurbishment projects , ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Westminster, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Resident Liaison Officer (RLO) - Planned Works Location: Hertford Rate: Up to £22 per hour Contract: Temporary to Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a planned works programme in Hertford. This is a fantastic opportunity for an experienced RLO looking for a temp-to-perm position , working closely with residents, site teams and the client to ensure planned works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on planned works or refurbishment projects , ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Hertford, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Hill & Hill Recruitment are seeking a Building Surveying Manager to work within a Local Authority based in Suffolk . Key Responsibilities You will provide professional leadership and technical expertise across the Council s housing maintenance, planned maintenance and major capital improvement programmes, ensuring works are delivered effectively and to the required standards. You will manage and lead a team of building surveyors, technical officers and other property professionals, including allocation of workloads, programming, performance management, mentoring and appraisal. You will lead project teams delivering high-value and complex maintenance, refurbishment and improvement projects, coordinating internal teams, contractors and external stakeholders. You will provide senior technical advice to housing management, senior leadership teams, elected members and other stakeholders, ensuring building-related issues are clearly communicated and appropriately managed. You will oversee the delivery of responsive repairs, planned maintenance and major capital programmes, ensuring works are properly prioritised, programmed and delivered within agreed timescales and budgets. You will undertake and oversee feasibility studies, condition surveys, cost estimates, specifications, drawings and contract documentation for repair, maintenance, refurbishment, adaptation, demolition and other building works. You will ensure appropriate statutory approvals, Building Regulations, health and safety and CDM requirements are considered and complied with throughout projects. You will lead or support significant procurement exercises, preparing detailed specifications and contract documentation, obtaining tenders and quotations and ensuring procurement is undertaken in accordance with relevant procedures. You will oversee contractors and project delivery, including chairing meetings, monitoring progress, managing costs, assessing quality and ensuring health and safety requirements and specifications are met. You will investigate and manage complex customer complaints, contractor disputes and service issues, working with relevant stakeholders to achieve appropriate resolutions and identify lessons learned. You will contribute to service improvement, policy development and strategic planning, identifying improved working practices and developing initiatives to improve customer service, efficiency and value for money. You will prepare detailed reports, business cases and technical recommendations for senior management and elected members where required. You will provide technical training and guidance to non-technical colleagues and support the development of building-related knowledge across the wider housing service. Your Experience Significant post-qualification experience working as a Building Surveyor, Senior Building Surveyor, Building Surveying Manager, Asset Manager or similar senior property professional. Strong experience managing housing maintenance, planned maintenance, capital improvement and refurbishment programmes, ideally within a Local Authority or Registered Social Landlord environment. Relevant degree-level qualification in Building Surveying, Building Services, Construction, Property or a related discipline, together with substantial professional experience. Strong knowledge of building construction, maintenance, refurbishment, repairs, defects and property condition. Detailed knowledge of relevant Building Regulations, health and safety legislation and statutory requirements affecting housing and construction projects. Experience managing and supervising technical and professional teams, including workload allocation, performance management and staff development. Proven experience managing complex and high-value building projects, from feasibility and specification through to procurement, contract management and completion. Strong experience preparing specifications, schedules of works, contract documentation, cost estimates and technical reports. Experience managing contractors and consultants, monitoring quality, cost, programme, compliance and health and safety. Good knowledge of standard forms of building contract and experience supporting procurement and contract administration. Strong understanding of risk management, quality assurance and project governance. Experience working with property databases, spreadsheets and other systems to monitor asset condition, programmes, budgets and project information. Excellent communication, presentation, negotiation and interpersonal skills, with the ability to communicate effectively with residents, tenants, contractors, consultants, senior management and elected members. Ability to analyse complex technical and customer issues and provide clear, accurate and practical professional advice. Proven ability to organise and prioritise a varied workload, delivering multiple projects within time, cost and quality requirements. A relevant management, health and safety or professional qualification such as IOSH, NEBOSH or a recognised building-related professional membership would be advantageous. Previous experience within a Local Authority, housing association or social housing environment would be highly desirable. Apply today! Hill & Hill Recruitment Specialise in Technical Property Staff across the whole of the UK and have close to 10 years experience in the sector. If you are looking for a new opportunity, please feel free to get in contact.

Resident Liaison Officer (RLO) - External Works Location: Hastings Salary: Up to £32,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering external planned maintenance works across Hastings. This is an excellent opportunity to join a well-established contractor, acting as the key link between residents, site teams, and the client to ensure works are communicated effectively and delivered smoothly with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout the programme of external works. Communicate project information, work schedules, access requirements and timescales clearly to residents. Arrange appointments, conduct resident visits and complete pre-start meetings. Manage resident expectations and resolve queries or complaints professionally and efficiently. Liaise closely with site managers, supervisors, client representatives and subcontractors. Identify and support vulnerable residents, ensuring appropriate arrangements are in place throughout the works. Maintain accurate records of resident communications, appointments, feedback and project updates. Attend site and client meetings, providing updates on resident concerns and satisfaction. Help minimise disruption to residents while ensuring works progress efficiently. Promote a high standard of customer service and resident engagement throughout the programme. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar role. Experience working on external planned maintenance works , ideally within the social housing sector. Strong communication and interpersonal skills, with the ability to engage effectively with residents and stakeholders. Excellent organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. Proactive, professional and customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Senior Site Manager Hemel Hempstead £300 per day CIS or £60,000 package ASAP start Temporary or permanent We are recruiting for an experienced Roofing Senior Site Manger / Project Manager to oversee a large social housing roofing programme in Hemel Hempstead. You will manage a delivery team consisting of three Site Managers and two Resident Liaison Officers, ensuring works are completed safely, efficiently and to a high standard. Key responsibilities Oversee the delivery of roofing works across occupied social housing properties Manage and support three Site Managers and two RLOs Monitor programmes, budgets, quality and health and safety Maintain strong relationships with the client, residents and subcontractors Attend progress meetings and provide regular performance reports Ensure works are completed on time and in line with contractual requirements Requirements Strong roofing experience is essential Previous Site Manager or Project Manager experience Experience delivering planned works within social housing Proven ability to manage multiple sites and delivery teams Strong client-facing, organisational and reporting skills Relevant construction and health and safety qualifications The client is considering candidates on either a contracting basis at approximately £300 per day CIS or permanently at £60,000 plus package. Please apply with your latest CV for further information.

Resident Liaison Officer Location: Waterloo, London Sector: Construction / Refurbishment / Resident Engagement Employment Type: Full-time The Opportunity Hill McGlynn are currently working with an established construction contractor who are looking to appoint an experienced Resident Liaison Officer to join their team, based from their Waterloo head office and supporting projects across London. This is an excellent opportunity for a personable and organised Resident Liaison Officer who enjoys working directly with residents and project teams, acting as the key point of contact throughout construction and refurbishment works. You will play an important role in ensuring residents are kept fully informed, concerns are dealt with professionally and disruption is managed effectively throughout the delivery of works. The Role As Resident Liaison Officer, you will provide the link between residents, site teams and the wider business, ensuring clear communication and a positive resident experience throughout each project. Key responsibilities will include: Acting as the primary point of contact for residents throughout construction and refurbishment works. Building positive and professional relationships with residents and local stakeholders. Keeping residents informed of upcoming works, programmes and potential disruption. Producing and distributing resident letters, notices and project updates. Arranging and attending resident meetings, consultations and drop-in sessions where required. Liaising closely with Site Managers, Project Managers and other members of the project team. Coordinating access to properties and arranging appointments with residents. Managing resident enquiries, concerns and complaints in a professional and timely manner. Maintaining accurate records of resident communications, appointments and issues. Identifying vulnerable residents or those requiring additional support and ensuring appropriate arrangements are made. Monitoring resident satisfaction and supporting the resolution of any issues arising during the works. Supporting project teams in minimising disruption to residents. Ensuring resident liaison procedures and company standards are consistently followed. About You We are looking for a confident, approachable and highly organised individual who can build strong relationships with residents while working effectively alongside busy construction teams. You will ideally have: Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or similar customer-facing role. Experience working within construction, refurbishment, social housing or occupied properties would be highly advantageous. Excellent communication and interpersonal skills. The confidence to deal with residents, clients and project teams at all levels. Strong organisation and administration skills. Experience handling complaints and resolving issues professionally. A calm and empathetic approach when dealing with sensitive situations. Good IT skills and the ability to maintain accurate records. The ability to manage multiple priorities and work independently. A proactive and customer-focused approach. What's on Offer? Permanent, full-time opportunity with an established construction contractor. Based from the Waterloo head office, supporting projects across London. Opportunity to play a key role in resident engagement and project delivery. Work alongside experienced operational and project teams. Varied role combining resident engagement, site liaison and project support. Long-term career development and progression opportunities. Interested? If you're an experienced Resident Liaison Officer looking for your next opportunity within the construction industry, Hill McGlynn would like to hear from you. For further information about the role, company and project portfolio, please apply today and a member of the Hill McGlynn team will be in touch.

This Leasehold Development Officer role in London is all about keeping things running smoothly in the property department of a Housing Assoication. You'll handle leasehold matters, ensuring everything is managed efficiently and in line with the organisation's goals. Client Details A G15 Housing organisation based in London that operates within the property sector. Description Manage and oversee leasehold development Section 20 consultations projects from start to finish. Ensure compliance with relevant property and leasehold regulations. Act as a point of contact for leaseholders, addressing queries and concerns. Prepare reports and documentation related to leasehold developments. Collaborate with internal teams to deliver projects on time and within budget. Monitor financial aspects of leasehold projects to ensure cost-effectiveness. Provide expert advice on leasehold matters to stakeholders. Support the team by deputising for the manager when required. Profile A successful Leasehold Development Officer should have: Strong knowledge of leasehold and property regulations. Experience managing major works processes during projects. Excellent communication and stakeholder management skills. Proficiency in preparing reports and documentation. The ability to work collaboratively with a team. Attention to detail and a proactive approach to problem-solving. Job Offer Salary up to 42,000 dependent on the level of experience. Discounted parking provision. Two days in the office per week. Potential to move from a fixed-term to a full-time contract. Opportunity to deputise and take on additional responsibilities. If you're interested in this role, apply now.

Working Foreman / Site Supervisor - Heritage & Listed Buildings Location: Manchester, Yorkshire & North West (site-based with regional travel) Salary: From £23.00 per hour (depending on experience) Package: Company Van Fuel Card Bonus Scheme Training & Development Join a Specialist Heritage Contractor We are seeking an experienced and motivated Working Foreman / Site Supervisor to join our growing team, delivering high-quality restoration, conservation, and refurbishment projects across some of the region's most historic and architecturally significant buildings. This is an excellent opportunity for a hands-on construction professional who takes pride in preserving Britain's built heritage. From listed building restorations and conservation works to structural repairs and sympathetic refurbishments, you will play a key role in ensuring projects are delivered safely, efficiently, and to the highest standards of craftsmanship. With a strong order book and long-term pipeline of secured projects, we offer excellent job security, ongoing training, and genuine opportunities for career advancement within a specialist and well-respected heritage business. The Role Reporting directly to the Contracts Manager, you will be responsible for the day-to-day management of site operations while remaining actively involved in project delivery where required. You will lead by example, ensuring all works are completed safely, professionally, and in accordance with conservation best practices. Projects can include: Heritage and listed building restoration Conservation and repair works Structural alterations and stabilisation Traditional masonry and stone repairs Steelwork installations Refurbishment and adaptive re-use projects Demolition and enabling works Church, civic, commercial, and historic property restoration Key Responsibilities Supervising site operatives, specialist trades, and subcontractors Ensuring health, safety, and quality standards are maintained at all times Coordinating labour, plant, materials, and site resources Monitoring progress against programme targets and project milestones Conducting site inspections and quality checks Assisting with site records, reporting, and project documentation Supporting the management of project variations and additional works Liaising with clients, conservation officers, designers, and management teams Promoting excellent site standards and workmanship throughout each project Working alongside site teams when required and leading by example About You We are looking for an individual with a strong construction background and experience supervising projects within restoration, refurbishment, or specialist construction environments. Essential Requirements Previous experience as a Working Foreman, Site Supervisor, General Foreman, or similar role Proven experience within heritage restoration, refurbishment, structural alteration, conservation, or specialist construction projects Strong organisational, leadership, and communication skills Ability to manage multiple trades and subcontractors effectively SMSTS or SSSTS certification First Aid qualification PASMA qualification (or willingness to obtain) Full UK driving licence Flexibility to travel to projects across Yorkshire, Manchester, and the wider region Desirable Experience Heritage, listed building, or conservation project experience Knowledge of traditional building materials and construction methods Experience working on projects involving stonework, masonry repairs, timber restoration, lime mortars, or structural repairs What We Offer Competitive hourly rate, dependent on experience Company van and fuel card Performance-related bonus scheme Ongoing training, mentoring, and professional development Opportunities to gain additional industry qualifications and certifications Clear pathways for career progression Long-term job security within a growing specialist contractor The opportunity to work on unique, prestigious, and historically significant buildings A supportive and collaborative team environment where quality craftsmanship is valued Build a Career Preserving Britain's Heritage If you are a hands-on supervisor who takes pride in delivering exceptional workmanship and enjoys working on historic and listed buildings, we would like to hear from you so please click 'APPLY' or call Gary at Time Recruitment to discuss further and in more detail.

IT Support Officer Location: Wembley, HA9 0FJ Rate of pay: £22.41 PAYE or £29.51 Umbrella per hour Job Type: Full-Time, Temp till November 2026 with possibly extension Working Pattern: Office-based, Monday to Friday About the Role We are looking for an IT Support Officer to join a Technology Services team. This role is responsible for providing technical support across the organisation, ensuring IT systems, devices, and services are maintained and operating effectively. The successful candidate will deliver excellent customer service, resolve technical issues, support IT infrastructure projects, and work closely with colleagues and third-party suppliers. Key Responsibilities Provide first and second-line IT support, troubleshooting hardware, software, and network issues. Monitor and manage support tickets, ensuring calls are resolved within agreed service levels. Deliver on-site technical support to users across supported locations. Build, deploy, repair, and replace IT equipment. Maintain accurate IT records, asset registers, and technical documentation. Support IT projects and infrastructure improvements. Liaise with suppliers to resolve technical issues and fulfil service requests. Support office moves and equipment installations. Assist in creating and updating IT procedures and knowledge base articles. Provide guidance and mentoring to junior team members where required. About You We are looking for someone who has: Experience working in a technical IT support environment. Strong troubleshooting and problem-solving skills. Knowledge of Microsoft 365, Windows operating systems, Active Directory, and device management tools. The ability to prioritise workloads and manage multiple tasks effectively. Excellent communication and customer service skills. Experience working with IT service management processes such as ITIL. The ability to work independently and collaboratively within a team. To apply for the IT Support Officer position, please submit your CV detailing your relevant experience

Staffordshire Fire & Rescue Service / Staffordshire Police Joint Estates Service Location: Staffordshire / West Midlands (Hybrid) Salary: £55,944 - £63,522 per annum Reporting to: Service Director - Estates Direct Reports: Technical Officer and three Technical Assistants The Opportunit y Staffordshire Fire & Rescue Service and Staffordshire Police operate a shared Estates Service responsible for managing a complex operational property portfolio that supports frontline emergency services across the county. This includes operational fire stations, specialist facilities, support buildings and wider estate infrastructure. An exciting opportunity has arisen for an experienced Technical Services Manager to lead the Fire Service's technical property and facilities management function. Reporting to the Service Director - Estates, you will take ownership of maintenance delivery, statutory compliance, contractor management, capital investment programmes and technical assurance across the Fire estate. This role combines strategic leadership with hands-on technical expertise and will suit an experienced estates, property or facilities professional looking to make a tangible contribution to public safety whilst influencing the future direction of a significant operational estate. Key Responsibilities Technical Leadership Lead and develop the in-house technical services team, driving performance, engagement and professional development. Act as the senior technical authority for building-related matters across the Fire Service estate. Provide technical specifications, drawings and project documentation for maintenance, refurbishment and capital projects. Support wider Estates Service objectives and contribute to long-term strategic planning. Estates & Facilities Management Lead the delivery of planned and reactive maintenance programmes across the Fire estate. Manage external contractors and specialist suppliers, ensuring performance, compliance and value for money. Provide client-side technical support for the organisation's Private Finance Initiative (PFI) property contracts. Ensure buildings remain operational, compliant and fit for purpose in support of frontline emergency services. Compliance & Health and Safety Ensure compliance with all relevant legislation, approved codes of practice and statutory requirements. Support Duty Holder responsibilities relating to property compliance and health and safety. Oversee contractor safety management, including review and approval of RAMS and safe systems of work. Ensure adherence to CDM Regulations 2015 and relevant construction legislation during project delivery. Work closely with technical compliance colleagues to minimise organisational risk and ensure full compliance across the estate. Capital Projects & Asset Investment Deliver capital investment and construction programmes safely, on time and within budget. Manage annual capital expenditure across the operational estate. Prepare specifications, tender documentation and procurement packages for capital and maintenance projects. Monitor contractor performance and project outcomes against agreed objectives. Financial & Strategic Management Manage and forecast capital and operational budgets. Analyse estates data to identify trends, risks and opportunities for improvement. Develop policies, procedures and governance frameworks that support operational excellence and regulatory compliance. Deputise for the Service Director - Estates when required We are seeking a technically strong estates professional with a background in facilities management, property services, construction or building surveying. Likely backgrounds include: Building Surveying Estates Management Facilities Management Construction Project Management Property Management Compliance & Building Safety Public Sector Estates Emergency Services, NHS, Local Authority or Education Estates Essential Qualifications Degree-level qualification in Building Surveying, Facilities Management, Construction Management or a related property discipline, or equivalent experience. Recognised Health & Safety qualification such as NEBOSH or IOSH. Relevant compliance qualifications in areas such as asbestos, legionella or building compliance. Essential Experience Significant experience working within a technical property or estates environment. Proven track record leading facilities management or building maintenance services. Experience managing construction projects and capital programmes. Strong contract management and contractor performance experience. Experience managing budgets, forecasting expenditure and delivering value for money. Demonstrable leadership capability, including team development, recruitment and performance management. Strong understanding of health and safety legislation, compliance frameworks and construction-related regulations. Personal Attributes Successful candidates will demonstrate: Strong technical credibility. Strategic thinking and commercial awareness. Excellent stakeholder management skills. Collaborative leadership style. Confidence and resilience. Strong communication and influencing skills. Sound judgement and decision-making capability. Commitment to public service and continuous improvement. Why Join? This is a rare opportunity to lead technical services within one of the UK's most progressive joint emergency service estates functions. Working across Staffordshire Fire & Rescue Service and Staffordshire Police, you will have direct influence over compliance, capital investment, operational resilience and estate strategy while supporting services that make a genuine difference to local communities every day. Package Highlights Salary £55,944 - £63,522 Flexible and hybrid working Local Government Pension Scheme Significant autonomy and responsibility High-profile strategic projects Opportunity to shape the future of a major blue-light services estate

Operations Manager - Social Housing Voids Hemel Hempstead based (with travel) £80K - £95K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering voids programmes for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Managers, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as an Operations Manager delivering social housing voids projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and delivery Driving profitability of the contract to include pricing and delivery of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role for which you will receive up to £95,000 + Car/Allowance + Benefits.

Contract Manager - Externals & Fire Protection Works South London £75K - £85K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit a Contract Manager to join their highly successful team based in South London. The Contract Manager will oversee teams delivering planned maintenance programs including external refurbishment works and fire protection works to high risk buildings on behalf of housing associations and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Contracts / Project Manager with a determined and motivated attitude. You will be instrumental in managing the contract and leading a team of Site Manager's, Resident Liaison Officers, and subcontractors. Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent This is a full time, permanent role for which you will receive up to £85,000 salary + Car Allowance + Benefits. For more info please apply online now or call Bianca on .

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. We are looking to recruit an experienced Resident Liaison Officer to join our Major Works team, supporting the delivery of pre-condition surveys, fire remediation project, Window replacement programme in E2. Based from our site office, you will act as the primary point of contact for residents throughout the project lifecycle, ensuring clear and effective communication before, during and after works are completed within occupied residential properties. As Resident Liaison Officer, you will play a key role in supporting residents throughout planned maintenance programmes, ensuring clear communication, positive customer experiences and effective resolution of resident queries and concerns. You will work closely with site teams, clients and residents to support the smooth delivery of works while maintaining strong customer satisfaction and community engagement. What You'll Deliver Provide a professional, courteous and customer-focused service to all residents throughout planned maintenance programmes. Act as the main point of contact for residents, keeping them informed of works, programme updates and access arrangements. Carry out resident inductions, profiling and consultation visits to identify individual support needs and maintain positive resident relationships. Coordinate written communications including letters, newsletters and programme updates in line with project requirements. Support residents with queries, concerns and complaints, ensuring issues are resolved promptly and professionally. Work closely with Project Managers, Site Managers and operational teams to support the smooth delivery of projects and achievement of KPIs. Maintain accurate manual and electronic records of resident interactions, enquiries, complaints and feedback. Carry out property condition surveys and photographic records prior to works commencing within homes. Attend resident meetings, consultation events and community engagement activities where required. Promote continuous improvement across resident liaison activities, sharing best practice and supporting excellent customer satisfaction outcomes. About You Previous experience within a customer service or resident liaison role, ideally within social housing, planned maintenance or construction environments. Strong communication and interpersonal skills with the ability to build positive relationships with residents, clients and colleagues. Experience managing resident queries, complaints and customer-focused resolutions in a professional manner. Good organisational and administrative skills with the ability to manage multiple priorities and deadlines. Confident using Microsoft Office applications including Outlook, Excel and Word. Understanding of working within occupied homes and customer-sensitive environments desirable. Ability to work independently and collaboratively as part of a wider operational team. Professional, approachable and empathetic communication style. Full UK driving license required. Enhanced DBS required or willingness to complete the process. What We Offer A competitive salary depending on experience, plus performance-related bonus Car / travel allowance Pension, medical scheme options and life assurance 25 days' holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation BYOD allowance Why Axis? Joining Axis means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process, please let us know.

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. We are looking to recruit an experienced Resident Liaison Officer to join our Major Works team, supporting the delivery of pre-condition surveys, fire remediation projects and related works such as, window and boiler flue replacement programmes on a site in W10. Based on our site office, you will act as the primary point of contact for residents throughout the project lifecycle, ensuring clear and effective communication before, during and after works are completed within occupied residential properties. As Resident Liaison Officer, you will play a key role in supporting residents throughout planned maintenance programmes, ensuring clear communication, positive customer experiences and effective resolution of resident queries and concerns. You will work closely with site team, client and residents to support the smooth delivery of works while maintaining strong customer satisfaction and community engagement. What You'll Deliver Provide a professional, courteous and customer-focused service to all residents throughout planned maintenance programmes. Act as the main point of contact for residents, keeping them informed of works, programme updates and access arrangements. Carry out resident profiling and consultation visits to identify individual support needs and maintain positive resident relationships. Coordinate written communications including letters, newsletters and programme updates in line with project requirements. Support residents with queries, concerns and complaints, ensuring issues are resolved promptly and professionally. Work closely with Project Managers, Site Managers and operational teams to support the smooth delivery of projects and achievement of KPIs. Maintain accurate manual and electronic records of resident interactions, enquiries, complaints and feedback. Carry out property condition surveys and photographic records prior to works commencing within homes. Attend resident meetings, consultation events and community engagement activities where required. Promote continuous improvement across resident liaison activities, sharing best practice and supporting excellent customer satisfaction outcomes. About You Previous experience within a customer service or resident liaison role, ideally within social housing, planned maintenance or construction environments. Strong communication and interpersonal skills with the ability to build positive relationships with residents, clients and colleagues. Experience managing resident queries, complaints and customer-focused resolutions in a professional manner. Good organisational and administrative skills with the ability to manage multiple priorities and deadlines. Confident using Microsoft Office applications including Outlook, Excel and Word. Understanding of working within occupied homes and customer-sensitive environments desirable. Ability to work independently and collaboratively as part of a wider operational team. Professional, approachable and empathetic communication style. Full UK driving license required. Enhanced DBS required or willingness to complete the process. What We Offer A competitive salary depending on experience, plus performance-related bonus Car/ travel allowance Pension, medical scheme options and life assurance 25 days' holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation BYOD allowance Why Axis? Joining Axis means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you require any adjustments during the hiring process, please let us know.

Permanent - Full Time - 40hours We are seeking a confident and customer-focused Resident Liaison Officer to support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme. In this role, you will manage all aspects of the customer journey from pre-start visits and profiling, to daily communication, complaint resolution and aftercare. You will maintain accurate records on our CRM system, support project administration, and build strong relationships with residents, leaseholders and wider stakeholders. You will also help deliver community engagement initiatives, resident events, newsletters and satisfaction monitoring. We are looking for a highly organised communicator who shows empathy, professionalism and a proactive approach. If you are dedicated to delivering outstanding service and creating positive customer outcomes, we'd love to hear from you. Benefits Holidays - 26 days + ability to purchase additional holiday Annual bonus linked to company performance Private medical insurance Life Assurance Pension Digital GP and Employee Assistance Programme (EAP) Sharesave scheme Access to our discount portal, LifeStyle Hub As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.

Your new company Hays are pleased to have partnered with the London Borough of Ealing to recruit a Career Grade Senior Planning Officer to join the team.The London Borough of Ealing celebrated ranking Platinum by the Planning Magazine for the decision-making service, putting them in the top 12 Authorities across the country in 2024. The council's platinum rating means it performed on average between 33-35% above the national quality threshold, meaning it was rated as the top London borough and placing it amongst the top performers in the country. The Planning team is a very stable department with the entire service being permanently employed by the Council, meaning the team acts well together to deliver a quality level of service to applicants. We are looking for a senior planning officer to provide a dedicated planning resource for the Councils response to the Heathrow Development Consent Order programme and related Heathrow expansion work. The planning officer will lead on coordinating the Council's planning response, working across development management, Planning policy and wider council services, whilst managing engagement with Heathrow Airport Limited, statutory consultees and other stakeholders. This a high-profile role requiring strong planning judgement, stakeholder management, and project coordination skills, with responsibility for ensuring that the Council is effectively represented throughout the DCO process and that opportunities for mitigation, infrastructure investment and wider community benefits are identified and secured where possible. Your new role We are seeking an experienced and highly motivated planning professional to lead the Council's response to the Heathrow Development Consent Order programme - one of the most significant infrastructure planning projects affecting the borough.This is a high-profile opportunity to play a central role in shaping the Council's engagement with a nationally significant infrastructure project. The postholder will provide specialist planning expertise, coordinate technical input across council services, and manage engagement with Heathrow Airport Limited, statutory consultees and other key stakeholders. The successful candidate will help ensure that the Council is well positioned throughout the DCO examination and implementation process, including the preparation of evidence, submissions and negotiations within fixed statutory timescales. The role will be critical in protecting the Council's interests and securing the best possible outcomes for local communities, including in relation to environmental impacts, transport, regeneration, housing, employment, place-shaping, infrastructure improvements and mitigation measures. Working across Development Management, Planning Policy and wider council services, the postholder will coordinate complex technical responses, manage programme deadlines, support negotiations and help identify opportunities for funding, infrastructure improvements and community mitigation associated with the Heathrow DCO programme. This is a role for someone who can operate confidently in a complex, fast-moving and politically sensitive environment. The successful candidate will need strong planning judgement, excellent stakeholder management skills and the ability to work collaboratively across disciplines while maintaining focus on statutory deadlines and strategic outcomes. For the right candidate, this is an opportunity to make a tangible contribution to the Council's response to a nationally significant infrastructure project and to help influence outcomes that will affect residents, businesses and places across the borough. What you'll need to succeed You will be qualified with a degree accredited by the RTPI or RICS in Town and Country Planning or equivalent. You will need to have experience in Development Management, including assessing planning applications across both residential and commercial areas. You must be confident writing appeal statements and providing practical advice on development proposals, being able to explain complex planning issues to a range of stakeholders. You will need to demonstrate a passion for creating sustainable and vibrant spaces that benefit the wider community. What you'll get in return The service offers flexible hybrid working with one core day in the office and flexible working around that. The salary banding has recently been benchmarked and now ranges from £40000 to £48000 plus public sector pension and holiday days. The Principals and Team Leaders in the service were all promoted internally, so career progression is high on the agenda within the Borough, and they pride themselves on developing staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Ben Styles in London, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Town Planner London Salary: negotiable depending on skills and experience An excellent opportunity has become available for an experienced Senior Town Planner to join a respected Planning Consultancy as part of their established London based team. The successful Senior Town Planner will have the opportunity to work on a verity of exciting projects within the residential, commercial, retail and mixed use, education and leisure sectors. Qualifications and Experience: For this position applications are sought from candidates who have a relevant RTPI accredited degree, have achieved Chartered Town Planner status and have previous town planning experience, preferably within a consultancy environment. Duties: Preparing planning appraisals for land and buildings Preparing planning applications and planning statements Writing reports and making recommendations Liaising with clients and planning officers Undertaking research and analysis Mentoring junior members of the team In return the company are offering a competitive starting salary, full benefits package including generous annual leave, pension and healthcare and regular social events. Interested? To discuss this vacancy and other positions within the town planning sector, please do not hesitate to contact HARRIET ROIGE on or email your CV to and we will get back to you.

Location: Islington (Hybrid Working) Salary: £37,855 - £52,052 Contract: Permanent Are you an experienced fire safety professional looking for an opportunity to influence safety standards across a large and diverse residential property portfolio? We are seeking a Fire Safety Officer to join our specialist Fire Safety Team, providing technical expertise, assurance and compliance oversight across residential housing assets throughout the UK. This is a varied role combining site inspections, stakeholder engagement and fire safety assurance activities. You'll play a key part in ensuring compliance with fire safety legislation while helping protect residents, colleagues and property assets. What you'll be doing Conducting fire safety inspections across residential properties and communal areas. Monitoring and assuring compliance with fire safety legislation and internal standards. Reviewing fire risk assessments and supporting the management of remedial actions. Liaising with housing teams, caretaking teams, contractors, local authorities and Fire & Rescue Services. Supporting quality assurance activities relating to fire safety projects and compliance programmes. Providing technical fire safety advice and guidance to operational teams. Contributing to continuous improvement initiatives and the development of fire safety processes and standards. Supporting Building Safety and Fire Safety governance across the portfolio. About you We're open to candidates from a variety of backgrounds, including housing, facilities management, construction, building safety, compliance, fire risk assessment and Fire & Rescue Services. However, applicants must be able to demonstrate strong technical fire safety knowledge and experience within a fire safety, compliance, inspection or assurance-based role. You'll ideally possess: Fire Safety Level 3 qualification or equivalent. NEBOSH Fire Safety Certificate or similar qualification. Knowledge of the Fire Safety Act, Building Safety Act and wider fire safety legislation. Experience undertaking inspections, audits or fire safety assurance activities. Understanding of residential buildings, social housing, facilities or property environments. Strong stakeholder management and communication skills. A full UK driving licence and access to transport. What's on offer Salary of £37,855 - £52,052. Hybrid working with approximately 2 office days per week. Extensive national travel as part of the role. Hotel accommodation, travel and subsistence expenses paid when required. Opportunity to work with experienced fire safety professionals in a highly visible role.

Job Title: Performance Officer Location: Hybrid (1 day per week in the office on Merseyside) Contract Type: 12 Month FTC Are you ready to make a difference in the housing sector? We're looking for a dedicated and passionate Performance Officer to join our client's vibrant team based on Merseyside! If you have a knack for data analysis, a passion for improving services, and a desire to contribute to a thriving community, we want to hear from you! About Our Client: Our client believes that everyone deserves a place they can call home. Their mission is to provide high-quality housing services that enhance the lives of their residents. Join them in our journey to create better living environments and foster community spirit! What You'll Do: As a Performance Officer, you'll play a key role in ensuring the client's services meet the highest standards. Your responsibilities will include: Monitoring and evaluating performance metrics to drive improvements Analysing data to identify trends and opportunities for enhancement Collaborating with teams to develop and implement action plans Preparing comprehensive reports for management and stakeholders Supporting our commitment to excellence in service delivery We're on the hunt for someone who is: Analytical: You can dive deep into data and extract meaningful insights. Detail-Oriented: You have a keen eye for accuracy and quality. Proactive: You take initiative and are always looking for ways to improve. Team Player: You enjoy collaborating with others and sharing ideas. Communicative: You can present data and reports in a clear and engaging manner. Why Join Our Client? Impactful Work: Contribute to meaningful projects that make a real difference. Professional Development: They invest in your growth with training and development opportunities. Cheerful Environment: Work in a lively atmosphere where your contributions are valued and recognised. Salary and Benefits: Competitive salary, commensurate with experience Generous holiday entitlement Pension scheme Employee assistance programme A vibrant workplace culture with social events and team-building activities Be a part of something great - Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.