11 jobs found

Contracts Manager - Social Housing - Repairs and Maintenance Up to 65k plus package - Permanent Based in Hastings Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Hastings. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).

Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Welwyn Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Welwyn. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).

Operations & Property Manager Leeds 38,000- 40,000 (neg) 30-Hour Week Are you a hands-on Property or Housing professional looking for a role where you can genuinely make a difference? Our client is a well-established, specialist supported housing provider with a reputation for delivering high-quality homes and outstanding outcomes for residents. With a stable, close-knit team and a strong values-led culture, they are committed to providing safe, well-maintained accommodation for people with a range of support needs. Due to a long-serving member of the team moving on, an exciting opportunity has arisen for an Operations & Property Manager to take ownership of a supported housing portfolio and lead a small maintenance function. The Role This is a varied and autonomous position that combines property operations, maintenance management, compliance oversight and team leadership. Working closely with colleagues across housing and support services, you will ensure properties remain safe, compliant, cost-effective and maintained to a high standard. Key responsibilities include: Managing day-to-day operations across a supported housing portfolio. Leading and supporting a small in-house maintenance team. Overseeing reactive, planned and cyclical maintenance programmes. Managing contractors and suppliers, ensuring quality workmanship and value for money. Monitoring budgets, performance and operational KPIs. Ensuring compliance across areas including fire safety, Legionella, PAT testing and relevant housing legislation. Identifying opportunities to improve efficiency, service quality and resident outcomes. Building strong relationships with internal teams, external partners and stakeholders. Using property management systems and operational data to support decision-making and performance management. About You We're looking for an experienced property or housing professional who enjoys working in a practical, hands-on environment. You might currently be working as a: Property Manager Property Services Manager Housing Operations Manager Maintenance Manager Asset Manager Compliance Manager Supported Housing Manager To be successful, you'll ideally have: Experience managing housing, supported housing or residential property operations. Experience leading teams and managing contractors. Strong knowledge of property compliance and statutory obligations. Commercial awareness and the ability to challenge performance and secure best value. Experience working with property management systems, ideally MRI or similar. Excellent communication, organisational and stakeholder management skills. A proactive, self-motivated approach and a willingness to roll your sleeves up when needed. Just as importantly, you'll be someone who values purpose, teamwork and long-term commitment. This opportunity would particularly suit somebody looking to make a genuine impact within a smaller organisation where their contribution will be recognised and valued. What's on Offer? Salary of 38,000- 40,000. Flexible 30-hour working week. Significant autonomy and responsibility. The opportunity to shape and develop the property function. A supportive, stable and highly collaborative team environment. The chance to make a meaningful difference to residents' lives through the provision of safe, high-quality accommodation. If you're looking for a role that combines property expertise with social purpose and want to join an organisation where people genuinely stay and build long-term careers, we'd love to hear from you.

Electrical Contract Manager Location: Office-based in Bellshill with some travel required Electrical Contract Manager. We are currently recruiting for an experienced Electrical Contract Manager to join a well-established and growing Facilities Management business. This is a key operational and technical position, taking responsibility for the successful delivery of electrical contracts across a mixture of domestic and commercial properties . You will oversee the day-to-day performance of contracts, ensuring planned and reactive electrical works are delivered safely, efficiently, within budget and to the required standards. Alongside contract management, you will provide technical leadership to engineers, supervisors and subcontractors, with responsibility for electrical compliance, quality assurance and overall service delivery. The role covers a broad range of electrical services including installation, maintenance, inspection and testing , as well as renewable technologies such as Solar PV and battery storage systems . The Role Managing the day-to-day delivery and performance of electrical contracts across domestic and commercial properties Overseeing planned, reactive and remedial electrical works, ensuring agreed timescales and quality standards are achieved Ensuring compliance with NICEIC requirements, current Wiring Regulations, health & safety legislation and company procedures Reviewing and approving electrical certification, inspection reports, test results and associated compliance documentation Providing technical leadership, advice and support to engineers, supervisors and subcontractors Monitoring contract performance against agreed KPIs, SLAs, budgets and programme requirements Planning and allocating labour, materials and subcontractor resources to ensure effective contract delivery Carrying out quality assurance inspections, site audits and electrical compliance checks Investigating and resolving technical issues, defects, non-compliance matters and customer concerns Managing and monitoring engineer and subcontractor performance, workload and adherence to required standards Liaising with clients, suppliers, subcontractors and internal departments to ensure successful contract delivery Identifying opportunities to improve operational efficiency, service quality and cost control Maintaining accurate contract records, reports, schedules, certification and compliance documentation Promoting safe working practices and ensuring works are delivered in accordance with risk assessments, method statements and electrical safety procedures The Person We are looking for an experienced electrical professional who combines a strong technical background with previous experience managing electrical contracts, projects, engineers or operational teams . You will need: NVQ Level 3 Electrical Installation or equivalent 18th Edition Wiring Regulations City & Guilds 2391 Inspection & Testing or equivalent Strong knowledge of electrical compliance, certification, inspection and testing Previous experience managing electrical contracts, projects, engineers, subcontractors or operational teams Experience working with budgets, KPIs, SLAs and contractual performance Ability to review technical information and identify and resolve compliance issues Strong leadership, communication and organisational skills Confident client and stakeholder management skills Full UK driving licence Desirable Experience The following would be advantageous, although not essential: NICEIC Qualified Supervisor status or experience within an NICEIC-accredited environment Solar PV and/or battery storage experience or qualifications Experience within social housing, Facilities Management, planned maintenance, construction or property services IOSH Managing Safely or equivalent health & safety qualification Package & Benefits 44,341 salary rising to 46,700 after a successful probation period Monday - Friday, 8:00am - 4:30pm Company sick pay Private healthcare plan Free on-site parking Retail discount scheme Discounted gym membership Employee Assistance Programme and mental wellbeing support 22 days annual leave plus bank holidays Option to purchase up to 3 additional days of annual leave 1 paid volunteer day per year 500 refer-a-friend bonus This is an excellent opportunity for an experienced Electrical Contract Manager, Electrical Supervisor, Electrical QS or senior electrical professional looking to take responsibility for the delivery and performance of a varied electrical contract portfolio. If you have a strong electrical background, understand the importance of compliance and quality, and have experience leading engineers and delivering contracts successfully, apply today for further information. All applicants will be subject to right-to-work checks and satisfactory references.

A National defence housing contractor with projects right across the UK and in this case dotted around the South West of England are seeking a couple of full time QS's with a solid background with Schedule of Rates ideally within the Social Housing sector . Role: To accurately scope/measure and price Voids and Reactive Repairs; unique knowledge and implementation of NHF; assure compliance with contract conditions. Accurately scope and price voids using the NHF schedules Ensuring Value for money for the client Develop and maintain an excellent working relationship with Client personnel involved directly or indirectly with the contract Provide business support to the Commercial Group. This will involve proactively facilitating our relationship with both internal and external customers by ensuring the completion of necessary commercial reports and documentation Deal directly with internal and external customers and where appropriate direct them to the appropriate contact or department to solve their queries Liaise with all staff including Area Managers, Site Managers and Void Scoping Supervisors Comply with the Organisation's Equality and Diversity Policy Commercially: Deliver Change Management in accordance with the FDIS Contract ensuring timescales are met by all relevant stakeholders Management and resolution of queries submitted by Supply Chain regarding Core Services pricing Maintain commercial control to ensure planned milestone payments are achieved, final accounts are closed to meet the business targets Monitor and review Supply Chain performance Manage supplier payments in line with contractual and company policy Assist in the development and implementation of commercial risk management procedures Attend meetings, provide reports and liaise with all stakeholders on commercial matters Assist Principle Commercial Manager in monitoring and presenting monthly cost reports as required Ensure Core and Additional Services are priced and managed in line with contract requirements delivering value for money at all times Carry out adjudications for Additional Services as per delegated authority Experience: Commercial experience in construction, property maintenance or related field including: Developing cost models Risk Analysis & ManagementPreparation of work proposals/tenderDispute resolutionExcellent working knowledge of commercial processes Strong communication, negotiation and interpersonal skills Fraud prevention Ability to build and maintain excellent working relationships and a collaborative working environment In return; Up to 60k - 65k per annum 6% employee matched pension contribution 25 days annual leave Single private medical cover Company car/Car allowance (allowance is £3600) 1 x professional subscription per year Life assurance 2x annual salary

Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).

Operations Manager Repairs Location: Hemel Hempstead Sector: Social Housing Repairs & Maintenance Are you an experienced Contracts or Operations Manager with a proven track record of delivering high-performing reactive repairs services within the social housing sector? Our client is a well-established national contractor specialising in repairs, maintenance, and refurbishment works across the UK. With a strong reputation built over the last 15 years, they are recognised for delivering exceptional service to housing associations and local authority clients nationwide. Due to continued growth, they are seeking a Operations / Contracts Manager to lead the delivery of a reactive repairs contract, ensuring excellent customer service, operational efficiency, commercial success, and contractual compliance. This is a pivotal role that combines client relationship management, team leadership, and contract performance oversight. The Role As Operations Manager, you will take full responsibility for the successful delivery of a reactive maintenance contract, managing both office-based operational teams and field-based operatives. You will work closely with clients, ensuring service standards are consistently met while driving continuous improvement and profitability. Key Responsibilities Develop and maintain strong relationships with housing association and local authority clients, acting as the primary point of contact. Lead the delivery of reactive repairs services, ensuring all contractual obligations, KPIs, and performance targets are achieved. Manage and support operational teams including planners, schedulers, supervisors, and administrative staff. Oversee workforce planning and resource allocation to maximise productivity and service delivery. Drive performance across field-based operatives, focusing on quality, customer satisfaction, productivity, and first-time fix rates. Act as the escalation point for operational issues, implementing effective and timely solutions. Promote strong collaboration between office teams and the mobile workforce to ensure seamless customer service. Monitor operational and commercial performance, identifying trends, risks, and opportunities for improvement. Produce and present performance reports to senior leadership teams and client stakeholders. Deliver continuous improvement initiatives to enhance service quality and contract efficiency. Manage contract budgets, cost control, forecasting, and profitability. About You To be successful in this role, you will demonstrate: Previous experience as a Contracts Manager, Operations Manager, or similar leadership position within social housing maintenance, repairs, property services, or planned works. Proven experience managing reactive repairs contracts within a KPI-driven environment. Strong leadership skills with experience managing planners, schedulers, supervisors, and directly employed operatives or subcontractors. Excellent client-facing and stakeholder management abilities. Commercial awareness with experience managing budgets, forecasts, and contract profitability. Strong analytical and problem-solving skills with the ability to use performance data to improve outcomes. Outstanding communication skills and the ability to influence stakeholders at all levels. A proactive, organised, and customer-focused approach with the ability to perform effectively within a fast-paced environment. What's On Offer Opportunity to join a respected and growing national contractor. Key leadership role with significant influence over contract performance. Long-term career development and progression opportunities. Competitive salary and benefits package.

Commercial Manager Location: High Wycombe (Office-based initially - 5 days per week) Salary: Up to £90,000 + Package The Opportunity Our client, a leading main contractor, is looking to appoint a Commercial Manager to join their established team delivering a long-term MOD housing maintenance contract based in High Wycombe. With five years remaining on the current contract , this is an excellent opportunity to join a stable, high-performing commercial team and play a key role in the successful delivery of a major programme. The client is also open to considering an ambitious Senior Quantity Surveyor who is ready to step into their first Commercial Manager position and prove themselves. This is a fast-paced commercial role focused on high-volume, low-value works across MOD housing, including voids, reactive maintenance and repairs. Key Responsibilities Manage the commercial aspects of a busy MOD housing maintenance contract. Oversee the commercial delivery of voids, responsive repairs, maintenance and reactive works. Ensure projects remain compliant with MOD standards, contractual obligations and health & safety requirements. Monitor costs, valuations and profitability across multiple concurrent workstreams. Administer contracts, including variations, scope changes, client communications and claims management. Work closely with operational teams to ensure projects are delivered efficiently and commercially. Produce accurate commercial reports and analyse data using Microsoft Excel. Apply National Housing Federation (NHF) Schedule of Rates within commercial assessments and cost management. Support the commercial team in maintaining financial performance and achieving contractual KPIs. About You The successful candidate will have: Previous commercial experience within a main contractor environment. Experience working on social housing, housing maintenance, repairs, FM or property services contracts. Strong understanding of NHF Schedule of Rates. Excellent Microsoft Excel skills, including advanced functions such as VLOOKUPs. Quantity Surveying or Commercial Management experience within high-volume, fast-paced environments. Strong commercial awareness with excellent analytical and organisational skills. The ability to build strong relationships with both operational teams and clients. What's on Offer Salary up to £90,000 depending on experience. Opportunity for an experienced Senior Quantity Surveyor to progress into a Commercial Manager role. Long-term contract security with five years remaining on the current programme. Mentoring and career development from an experienced Lead Quantity Surveyor and Senior Quantity Surveyor. Opportunity to join a well-established, supportive commercial team with genuine long-term career prospects. Working Arrangements Based at the High Wycombe office five days per week initially . Hybrid/home working may be considered once established within the role and team. Candidates should ideally be located within a commutable distance of High Wycombe, as location is a key requirement.

Estimator - Social Housing Repairs Location: South East London Salary: 50,000 - 60,000 We are currently working with a well-established and growing contractor within the social housing sector who is looking to appoint an experienced Estimator to join their team in South East London. This is a fantastic opportunity for a commercially aware professional to play a key role in delivering high-quality repairs and maintenance services across a busy portfolio. The Role As an Estimator, you will be responsible for preparing accurate and competitive cost estimates for reactive repairs, planned maintenance, and minor works within social housing. You will collaborate closely with operations, commercial, and client teams to ensure projects are delivered efficiently and within budget. Key Responsibilities Preparing detailed cost estimates for repairs and maintenance works Reviewing specifications, drawings, and schedules of rates Liaising with subcontractors and suppliers to obtain competitive pricing Supporting bid submissions and pricing frameworks Monitoring costs and identifying value engineering opportunities Working closely with contract managers to ensure financial control across projects Requirements Proven experience as an Estimator within social housing, repairs, or maintenance Strong understanding of Schedule of Rates (SoR), particularly NHF Commercially astute with excellent numerical and analytical skills Ability to manage multiple tenders and deadlines simultaneously Proficient in estimating software and Microsoft Excel Strong communication and stakeholder management skills What's on Offer Competitive salary of 50,000 - 60,000 Permanent, stable position with a reputable contractor Opportunity to work on long-term social housing frameworks Career progression within a growing business Supportive and collaborative team environment If you are an experienced Estimator looking to take the next step in your career within the social housing sector, we would be keen to hear from you.

Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!

Head Of Commercial - Warrington Reactive Maintenance & Planned Maintenance- Social Housing/Property Services Up to £120,000 Plus Package Our client, an established and rapidly growing contractor who operate nationally, are looking for an experienced Head Of Commercial to join their property services division. They currently deliver day to day construction & property services for local authorities and housing associations nationally. Contracts are typically responsive repairs, planned maintenance, retrofit and fire safety projects. Within this role you will be managing a diverse portfolio with a value of £50m per annum. With a very strong reputation, they are growing around the UK this is an incredible opportunity to join a reputable and established business with long term security and career prospects. This role is to join the commercial department for the property services division. My client are ideally looking for someone with 5+ years experience as a Commercial Manager, however they would consider an experienced Managing Quantity Surveyor who is looking for a step up. Day to day responsibilities will include; Cost planning Closing out and Setting up contracts commercially Manage a team of 3-4 Senior quantity surveyors and their commercial teams Liaise with operational team to ensure works are completed on time and within budget Reconcile cost/value reports & profit forecasts Working off the NHF Schedule of rates Approve sub-contractors & supplier payments Attending & Charing progress meetings with clients Regular on site P&L with operational leads Cash flow management This is an exciting opportunity to join a growing business on a permanent basis. Due to company growth, if performance is good there will be realistic opportunities of progression and career development. They are also offering a great salary & package. If this role is of interest please apply or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer