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capital works officer
Aatom Recruitment
Head of FM and Capital Projects (Interim) Bexley 16 - Interims
Aatom Recruitment Barnehurst, Kent
Head of FM and Capital Projects (Interim) Location: London Borough of Bexley Contract: 6 Months (with potential extension) Rate: Competitive (Inside IR35) Reference: Aatom Recruitment Aatom Recruitment is currently recruiting for an experienced Head of FM and Capital Projects (Interim) on behalf of a Local Authority in Bexley. This is an excellent opportunity for a senior Facilities Management and Property professional to lead the strategic delivery of Facilities Management services, property asset management and capital projects across the Council's operational estate. The Role Reporting to the Deputy Director of Finance and Property, you will provide strategic leadership and direction for the Council's Facilities Management function, ensuring the effective management, maintenance and compliance of a diverse property portfolio. You will lead the development and implementation of FM strategies, oversee contractor performance, ensure statutory compliance, and drive sustainability and net-zero initiatives across the Council's assets. Key Responsibilities Lead and manage the Council's Facilities Management and building services function across corporate properties and partner services. Develop and implement FM strategies, policies and governance arrangements to ensure effective service delivery. Oversee the management and maintenance of the Council's property assets, ensuring compliance with all relevant legislation and regulatory requirements. Ensure all buildings are appropriately inspected, maintained and reviewed to maximise asset performance and value. Manage statutory compliance programmes, including risk assessments, remedial works and health and safety obligations. Lead contract management, procurement and supplier performance activities to ensure value for money and high-quality service delivery. Oversee FM-related energy initiatives, lifecycle maintenance programmes and projects supporting the Council's net-zero carbon ambitions. Direct and monitor contractors, consultants and specialist service providers, ensuring delivery against agreed budgets, timescales and performance standards. Provide strategic advice and reports to senior officers, elected members and key stakeholders on property, facilities and asset-related matters. Support the delivery of capital projects and property improvement programmes across the Council's estate. About You To be considered for this role, you will have: Significant senior-level experience in Facilities Management, Estates Management, Property Services or Asset Management. Experience leading FM operations within a Local Authority, public sector or similarly complex organisation. Strong knowledge of statutory compliance, health and safety legislation and property-related regulations. Proven experience managing contracts, procurement processes and external service providers. Experience overseeing property maintenance, lifecycle programmes and capital projects. Strong leadership, stakeholder engagement and budget management skills. A degree in Facilities Management, Building Surveying, Property Management, Estates Management or a related discipline. CIWFM (or equivalent professional membership/accreditation). PRINCE2 or equivalent Project Management qualification. What's on Offer 6-month interim contract with the potential for extension. Opportunity to make a significant impact across a large and varied property portfolio. Senior leadership role within a progressive Local Authority. Competitive day rate. To apply, please submit your CV or contact Aatom Recruitment for further information.
20/08/2026
Contract
Head of FM and Capital Projects (Interim) Location: London Borough of Bexley Contract: 6 Months (with potential extension) Rate: Competitive (Inside IR35) Reference: Aatom Recruitment Aatom Recruitment is currently recruiting for an experienced Head of FM and Capital Projects (Interim) on behalf of a Local Authority in Bexley. This is an excellent opportunity for a senior Facilities Management and Property professional to lead the strategic delivery of Facilities Management services, property asset management and capital projects across the Council's operational estate. The Role Reporting to the Deputy Director of Finance and Property, you will provide strategic leadership and direction for the Council's Facilities Management function, ensuring the effective management, maintenance and compliance of a diverse property portfolio. You will lead the development and implementation of FM strategies, oversee contractor performance, ensure statutory compliance, and drive sustainability and net-zero initiatives across the Council's assets. Key Responsibilities Lead and manage the Council's Facilities Management and building services function across corporate properties and partner services. Develop and implement FM strategies, policies and governance arrangements to ensure effective service delivery. Oversee the management and maintenance of the Council's property assets, ensuring compliance with all relevant legislation and regulatory requirements. Ensure all buildings are appropriately inspected, maintained and reviewed to maximise asset performance and value. Manage statutory compliance programmes, including risk assessments, remedial works and health and safety obligations. Lead contract management, procurement and supplier performance activities to ensure value for money and high-quality service delivery. Oversee FM-related energy initiatives, lifecycle maintenance programmes and projects supporting the Council's net-zero carbon ambitions. Direct and monitor contractors, consultants and specialist service providers, ensuring delivery against agreed budgets, timescales and performance standards. Provide strategic advice and reports to senior officers, elected members and key stakeholders on property, facilities and asset-related matters. Support the delivery of capital projects and property improvement programmes across the Council's estate. About You To be considered for this role, you will have: Significant senior-level experience in Facilities Management, Estates Management, Property Services or Asset Management. Experience leading FM operations within a Local Authority, public sector or similarly complex organisation. Strong knowledge of statutory compliance, health and safety legislation and property-related regulations. Proven experience managing contracts, procurement processes and external service providers. Experience overseeing property maintenance, lifecycle programmes and capital projects. Strong leadership, stakeholder engagement and budget management skills. A degree in Facilities Management, Building Surveying, Property Management, Estates Management or a related discipline. CIWFM (or equivalent professional membership/accreditation). PRINCE2 or equivalent Project Management qualification. What's on Offer 6-month interim contract with the potential for extension. Opportunity to make a significant impact across a large and varied property portfolio. Senior leadership role within a progressive Local Authority. Competitive day rate. To apply, please submit your CV or contact Aatom Recruitment for further information.
Sellick Partnership
Capital Project Manager
Sellick Partnership Wrexham, Clwyd
Capital Project Manager Location: Wrexham / Hybrid Contract: Interim, 3-4 months Rate: 300 - 350 per day We are seeking an experienced Client-Side Capital Project Manager to join an established estates and capital projects function on an interim basis. This is an excellent opportunity for an experienced project professional to take day-to-day responsibility for a defined portfolio of live, multi-million-pound capital projects, helping to maintain momentum and ensure projects are delivered effectively across programme, cost, risk and quality. The Role You will take ownership of the day-to-day delivery of a portfolio of capital projects, coordinating professional teams and contractors and ensuring that key actions, decisions and project milestones continue to progress. This is a client-side project management position rather than a site management role. Main Contractors will be responsible for site delivery, supported by established professional teams including Employer's Agents, Quantity Surveyors, Principal Designers, architects, engineers and other specialist consultants. The successful candidate will be expected to become effective quickly, understand the status of live projects and proactively identify and resolve issues before they impact delivery. Key Responsibilities Take day-to-day client-side responsibility for an agreed portfolio of capital projects. Drive project programmes and maintain momentum across consultant and contractor teams. Coordinate architects, engineers, Employer's Agents, Quantity Surveyors, Principal Designers and other specialist consultants. Manage contractors from the client's perspective. Monitor project budgets, forecasts, commitments and change alongside the appointed Quantity Surveyor and Employer's Agent. Maintain project programmes, risk registers, action trackers and appropriate project controls. Chair and attend project, design, progress and stakeholder meetings as required. Ensure actions, decisions and approvals are progressed in a timely manner. Coordinate internal stakeholders and user groups. Identify and escalate programme, cost, risk and delivery issues at an early stage. Track planning, building control, statutory approvals and other project dependencies through the relevant professional teams. Support commissioning, handover, completion and project close-out. Provide concise and accurate project reporting to senior estates management. Project Environment The successful candidate will join a substantial and varied capital programme comprising major refurbishment, redevelopment, new-build, infrastructure and estate improvement projects. The portfolio includes projects involving: Major refurbishment and adaptation New-build development Residential development Specialist performance and public-facing facilities Learning and working environments Building services and infrastructure Energy and estate improvement schemes The precise project allocation will be determined according to experience and programme requirements. Procurement & Contractual Experience Experience of two-stage construction procurement would be particularly advantageous, including practical understanding of: Pre-Construction Services Agreements (PCSA) Contractor involvement during design development RIBA Stages 3 and 4 Package procurement and development of the Contract Sum Programme and risk management during pre-construction Transition from PCSA into the main works contract A working knowledge of JCT Design and Build contracts is also desirable. About You We are looking for an experienced and pragmatic project professional who can quickly take ownership of live projects and operate confidently within an established client-side environment. You will ideally have: Significant experience managing capital construction or refurbishment projects. Experience delivering multi-million-pound projects. Strong client-side project management experience. Experience of two-stage procurement and/or PCSA arrangements. Working knowledge of JCT Design and Build contracts. Experience coordinating multidisciplinary professional teams. Strong programme, cost, risk and change management skills. Experience within a complex public-sector, education, healthcare, property or corporate estates environment would be advantageous. Relevant professional qualifications or memberships such as APM, RICS, CIOB, RIBA or an appropriate engineering discipline would be advantageous. Working Arrangements The role is based in Wrexham with hybrid working arrangements. There is no fixed pattern of days required on site; attendance will vary according to project requirements, meetings and the stage of individual projects. Regular presence on site will be required given the nature of the capital programme, alongside the opportunity to work remotely where appropriate. If you are an experienced client-side Capital Project Manager who enjoys getting into live projects, understanding what needs to be done and making things happen, we would be keen to hear from you If you would like to discuss the role further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby Officer Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
17/08/2026
Contract
Capital Project Manager Location: Wrexham / Hybrid Contract: Interim, 3-4 months Rate: 300 - 350 per day We are seeking an experienced Client-Side Capital Project Manager to join an established estates and capital projects function on an interim basis. This is an excellent opportunity for an experienced project professional to take day-to-day responsibility for a defined portfolio of live, multi-million-pound capital projects, helping to maintain momentum and ensure projects are delivered effectively across programme, cost, risk and quality. The Role You will take ownership of the day-to-day delivery of a portfolio of capital projects, coordinating professional teams and contractors and ensuring that key actions, decisions and project milestones continue to progress. This is a client-side project management position rather than a site management role. Main Contractors will be responsible for site delivery, supported by established professional teams including Employer's Agents, Quantity Surveyors, Principal Designers, architects, engineers and other specialist consultants. The successful candidate will be expected to become effective quickly, understand the status of live projects and proactively identify and resolve issues before they impact delivery. Key Responsibilities Take day-to-day client-side responsibility for an agreed portfolio of capital projects. Drive project programmes and maintain momentum across consultant and contractor teams. Coordinate architects, engineers, Employer's Agents, Quantity Surveyors, Principal Designers and other specialist consultants. Manage contractors from the client's perspective. Monitor project budgets, forecasts, commitments and change alongside the appointed Quantity Surveyor and Employer's Agent. Maintain project programmes, risk registers, action trackers and appropriate project controls. Chair and attend project, design, progress and stakeholder meetings as required. Ensure actions, decisions and approvals are progressed in a timely manner. Coordinate internal stakeholders and user groups. Identify and escalate programme, cost, risk and delivery issues at an early stage. Track planning, building control, statutory approvals and other project dependencies through the relevant professional teams. Support commissioning, handover, completion and project close-out. Provide concise and accurate project reporting to senior estates management. Project Environment The successful candidate will join a substantial and varied capital programme comprising major refurbishment, redevelopment, new-build, infrastructure and estate improvement projects. The portfolio includes projects involving: Major refurbishment and adaptation New-build development Residential development Specialist performance and public-facing facilities Learning and working environments Building services and infrastructure Energy and estate improvement schemes The precise project allocation will be determined according to experience and programme requirements. Procurement & Contractual Experience Experience of two-stage construction procurement would be particularly advantageous, including practical understanding of: Pre-Construction Services Agreements (PCSA) Contractor involvement during design development RIBA Stages 3 and 4 Package procurement and development of the Contract Sum Programme and risk management during pre-construction Transition from PCSA into the main works contract A working knowledge of JCT Design and Build contracts is also desirable. About You We are looking for an experienced and pragmatic project professional who can quickly take ownership of live projects and operate confidently within an established client-side environment. You will ideally have: Significant experience managing capital construction or refurbishment projects. Experience delivering multi-million-pound projects. Strong client-side project management experience. Experience of two-stage procurement and/or PCSA arrangements. Working knowledge of JCT Design and Build contracts. Experience coordinating multidisciplinary professional teams. Strong programme, cost, risk and change management skills. Experience within a complex public-sector, education, healthcare, property or corporate estates environment would be advantageous. Relevant professional qualifications or memberships such as APM, RICS, CIOB, RIBA or an appropriate engineering discipline would be advantageous. Working Arrangements The role is based in Wrexham with hybrid working arrangements. There is no fixed pattern of days required on site; attendance will vary according to project requirements, meetings and the stage of individual projects. Regular presence on site will be required given the nature of the capital programme, alongside the opportunity to work remotely where appropriate. If you are an experienced client-side Capital Project Manager who enjoys getting into live projects, understanding what needs to be done and making things happen, we would be keen to hear from you If you would like to discuss the role further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby Officer Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
St Albans City & District Council
Electrical Compliance Officer
St Albans City & District Council St. Albans, Hertfordshire
£42,500 up to £46,871 inclusive salary per year + £3,000 market supplement + car allowance + Local Government Pension Scheme Permanent, full-time (37 hours per week) Flexible working options (including hybrid) Job Ref: P2496 About the role In this post you will be responsible for the implementation, management, and delivery of all electrical, fire detection, door entry, lifts, CCTV and digital TV installation utilising the Council's supply chain partners. This includes repair, maintenance, and major projects of existing and new installations to Council housing stock. About you You will be responsible for managing a range of electrical works and projects from inception through to completion, working on your own initiative with minimal supervision. Duties will include budget management, the preparation of specifications and drawings, procurement and contract administration, and the management of electrical programmes of work relating to the Council's housing stock.Ideally, you will hold a degree in Building Surveying or a related discipline. Alternatively, you will have substantial relevant experience in a similar Mechanical and Electrical role, supported by an HNC/HND in Building Surveying, Construction, or a relevant electrical qualification. You will possess detailed knowledge of building defects and associated remedial solutions, together with experience of delivering property-related projects.A sound working knowledge of housing-related legislation, regulations and best practice relating to repairs, maintenance and capital improvements is essential. This includes an understanding of CDM Regulations, Building Regulations and other relevant compliance requirements.St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 28.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 21August 2026 Interviews scheduled for week commencing: 24 August 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-
10/08/2026
Full time
£42,500 up to £46,871 inclusive salary per year + £3,000 market supplement + car allowance + Local Government Pension Scheme Permanent, full-time (37 hours per week) Flexible working options (including hybrid) Job Ref: P2496 About the role In this post you will be responsible for the implementation, management, and delivery of all electrical, fire detection, door entry, lifts, CCTV and digital TV installation utilising the Council's supply chain partners. This includes repair, maintenance, and major projects of existing and new installations to Council housing stock. About you You will be responsible for managing a range of electrical works and projects from inception through to completion, working on your own initiative with minimal supervision. Duties will include budget management, the preparation of specifications and drawings, procurement and contract administration, and the management of electrical programmes of work relating to the Council's housing stock.Ideally, you will hold a degree in Building Surveying or a related discipline. Alternatively, you will have substantial relevant experience in a similar Mechanical and Electrical role, supported by an HNC/HND in Building Surveying, Construction, or a relevant electrical qualification. You will possess detailed knowledge of building defects and associated remedial solutions, together with experience of delivering property-related projects.A sound working knowledge of housing-related legislation, regulations and best practice relating to repairs, maintenance and capital improvements is essential. This includes an understanding of CDM Regulations, Building Regulations and other relevant compliance requirements.St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 28.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 21August 2026 Interviews scheduled for week commencing: 24 August 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-
Michael Page
Head of Asset Management
Michael Page
The role holder will provide strategic leadership and lead the asset management strategy and commissioned works for this housing provider. You will lead and facilitate the development of the council's asset and investment strategy Client Details Our client is a leading Greater Manchester housing provider who oversee the management of over 15000 properties around the area. Description Provide strategic leadership for the strategic asset & investment team, to contribute to the achievement of strategic priorities to deliver high quality services that include: Lead accountability for the 25m annual capital programme Lead accountability for developing the capital programme for the HRA 30 year business plan Lead accountability for ensuring the accurate and timely condition surveying of 1bn stock portfolio Lead accountability in developing and leading the delivery of Building Safety, Decent Homes, Zero Carbon and Environmental Works for 1bn portfolio Lead officer in developing the council's HRA strategic asset management and investment strategy and programme, working in partnership with the political and senior executive, partners, contractors and residents. Profile A successful Interim Head of Asset Management Investment should have: Significant social housing knowledge and understanding of public services delivered at a place level and the structural, legislative and policy context within which these services operate. An understanding of the national and regional policy context for local government and social housing Previous managerial experience within a social housing environment Job Offer Daily rate of 500/day Temporary contract offering a challenging and rewarding role in the public sector. Opportunity to work in Manchester, contributing to impactful property management projects. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
07/08/2026
Seasonal
The role holder will provide strategic leadership and lead the asset management strategy and commissioned works for this housing provider. You will lead and facilitate the development of the council's asset and investment strategy Client Details Our client is a leading Greater Manchester housing provider who oversee the management of over 15000 properties around the area. Description Provide strategic leadership for the strategic asset & investment team, to contribute to the achievement of strategic priorities to deliver high quality services that include: Lead accountability for the 25m annual capital programme Lead accountability for developing the capital programme for the HRA 30 year business plan Lead accountability for ensuring the accurate and timely condition surveying of 1bn stock portfolio Lead accountability in developing and leading the delivery of Building Safety, Decent Homes, Zero Carbon and Environmental Works for 1bn portfolio Lead officer in developing the council's HRA strategic asset management and investment strategy and programme, working in partnership with the political and senior executive, partners, contractors and residents. Profile A successful Interim Head of Asset Management Investment should have: Significant social housing knowledge and understanding of public services delivered at a place level and the structural, legislative and policy context within which these services operate. An understanding of the national and regional policy context for local government and social housing Previous managerial experience within a social housing environment Job Offer Daily rate of 500/day Temporary contract offering a challenging and rewarding role in the public sector. Opportunity to work in Manchester, contributing to impactful property management projects. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Hays Specialist Recruitment Limited
Resident Liaison Officer
Hays Specialist Recruitment Limited
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
07/08/2026
Full time
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Hays Construction and Property
Resident Liaison Officer
Hays Construction and Property
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
03/08/2026
Full time
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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