62 jobs found

Housing Officer Hourly Rate: 21.51 PAYE or 27.31 Umbrella Location: Clapham/Brixton, London Job Type: Contract (Minimum 3 months with possible extension) We are seeking an experienced Housing Officer to manage a patch of approximately 500 properties located primarily in Clapham, with some in Acre Lane, Brixton. Day-to-day of the role: Manage a diverse property portfolio, including street properties and blocks without lifts, requiring the ability to climb stairs. Conduct regular site visits and inspections to ensure properties are maintained to high standards. Address and resolve anti-social behaviour (ASB) issues effectively. Provide support and guidance to residents with safeguarding, welfare needs, and mental health concerns. Work collaboratively with team members and other departments to ensure a cohesive approach to housing management. Ensure compliance with housing legislation and policies. Required Skills & Qualifications: Proven experience as a Housing Officer, particularly in managing ASB cases. Strong understanding of housing laws and tenant management. Ability to work effectively both independently and as part of a team. Excellent communication and interpersonal skills, capable of dealing sensitively with a variety of tenant issues. Must be physically capable of climbing stairs in properties without lifts. A driving licence and own vehicle are preferred To apply for this Housing Officer position, please submit your CV detailing your relevant experience.

The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across social housing stock in Manchester. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required), Gold CSCS or Above, First Aid and Asbestos Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential

Shape the future of housing support real projects that deliver change for colleagues and tenants. Tenancy Services Advisor Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Tenancy Services Team where you'll gain hands-on experience of how housing management works in practice, from supporting tenants to tackling anti-social behaviour, safeguarding and tenancy sustainment. Your Role: You'll apply your academic knowledge to real-world challenges working alongside experienced Tenancy Services and Housing Management professionals, whilst gaining insight into how a career in the housing sector makes a direct difference to people's lives and communities. You'll gain exposure to areas such as anti-social behaviour casework, safeguarding, tenancy sustainment and housing law. Your day to day will see you: Supporting tenancy services officers with case management and administrative tasks. Helping process tenancy change requests (e.g. mutual exchanges, assignments, successions). Assisting in monitoring and reviewing ASB or noise nuisance cases, including liaising with tenants. Accompanying officers on tenancy visits and inspections. Providing general support to the team with reports, records, and rota management. Taking part in project work, mentoring, and development activities as part of your internship. What we're looking for: Currently studying (or recently completed) a degree in Housing, Criminology, Social Policy, Law, Sociology, or a related discipline. Strong communication and organisational skills. A genuine interest in housing and delivering positive outcomes for tenants. Ability to handle sensitive issues with empathy and professionalism. Enthusiasm, openness to feedback, and a genuine desire to learn. Applications close on Sunday 15th February 2026. Assessment Centre Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th 27th March 2026. Final Interview Interview with the hiring manager to showcase your career ambitions. Start your journey- Start with Midland Heart in September 2026. Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date. Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form No agencies please

Job Title: Housing Officer Location: West London (Office-Based) Rate: 29 per hour (Umbrella) Contract: 3-Month Ongoing Contract About the Role We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London . This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running. Key Responsibilities Manage a designated patch of general needs and/or temporary accommodation properties Deliver a high-quality, customer-focused housing management service Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy Carry out investigations and take appropriate enforcement action where required Work closely with internal teams and external agencies to resolve housing issues Ensure compliance with housing legislation, policies, and procedures Maintain accurate records and case notes using housing management systems Essential Requirements Proven experience working as a Housing Officer Strong knowledge of housing management, tenancy law, and best practice Experience managing ASB cases and tenancy enforcement Excellent communication, negotiation, and organisational skills Ability to work effectively in a fast-paced, office-based environment Available for an immediate or short-notice start How to Apply If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration.

We're excited to offer a fantastic opportunity for a Tenancy Sustainment Officer to join a forward-thinking Housing Association on a temporary basis. As a Tenancy Sustainment Officer, you will support individuals at risk of homelessness, ensuring they can maintain their tenancies or transition to suitable accommodation. You'll also provide tailored housing management services for tenants with additional needs. Key Responsibilities of a Tenancy Sustainment Officer Manage a caseload, delivering a high level of service to tenants, ensuring their satisfaction. Process referrals and meet new customers to sign them up for the service. Develop and implement Personal Housing Plans, maintaining regular contact via visits, letters, phone calls, and texts. Assist tenants in maximising income, claiming benefits, and managing finances, ensuring regular rent payments. Offer advice on property safety, hygiene, and maintaining reasonable living standards. Take proactive steps when a tenancy is at risk, addressing issues like rent arrears, ASB, cuckooing, and hoarding. Handle safeguarding concerns in line with local policies. Work with tenants to resolve breaches of Tenancy Conditions and assist with repairs or improvements. Maintain accurate, up-to-date records and case notes. What We'd Love To See From You Proven experience in housing management, tenancy sustainment, or a similar role, ideally with experience supporting vulnerable tenants or those at risk of homelessness. A strong understanding of welfare benefits, income maximisation, and financial management, including rent collection and arrears prevention. Experience dealing with safeguarding issues and an understanding of relevant safeguarding policies and procedures. Excellent communication skills, with the ability to build rapport and maintain positive relationships with tenants and external partners. A proactive, solution-focused approach to managing complex cases, with the ability to identify risks early and take preventative action. Good organisational skills, including the ability to manage a caseload, maintain detailed case notes, and meet deadlines. A working knowledge of housing legislation, tenancy conditions, and ASB management is desirable. What's On Offer Hybrid working Full time position Temporary contract Derby based office This Tenancy Sustainment Officer role is on a temporary basis, offering an hourly rate between £20 - £23 per hour. If this Tenancy Sustainment Officer role is of interest please apply or contact

Your new company You will be working for a council in Lancashire Your new role To lead on the delivery of capital works programmes across the Borough Council, the Leisure Trust, and externally funded projects, ensuring schemes are developed, procured and delivered on time, to budget and in full compliance with statutory and corporate requirements. The post holder will also oversee statutory compliance programmes across the property estate, ensuring that risk is effectively managed and reported.Main duties and responsibilities: Capital Programme works Manage the planning, procurement and delivery of capital projects across the Borough council, the Leisure Trust and externally funded programmes. Take responsibility for project feasibility, option appraisals, scheme design, procurement and contract management through to completion and handover. Compliance Assurance Lead on statutory compliance across the estate, including asbestos management, fire safety, water hygiene, electrical safety and accessibility. Develop and manage compliance audits, ensuring risks are identified, managed and reported in line with corporate governance requirements. Financial and Contract Management Take responsibility for project budgets, financial forecasting and cost control. Prepare tender documentation, manage procurement processes, evaluate bids, and oversee contractor performance, ensuring compliance with financial regulations and standing orders. Grant-Funded Programme Delivery Manage externally funded and grant-supported projects, including liaising with funding bodies, preparing monitoring returns, and ensuring compliance with funding conditions and reporting requirements. Stakeholder Engagement Lead stakeholder consultation processes, including members, service managers, community groups and funding partners. Present project proposals, progress and risks in a clear and accessible way to support informed decision-making. Team Support and Mentoring Provide support, guidance and mentoring to junior surveyors, apprentices and project staff. Share knowledge and expertise to build capacity and resilience within the team. Planned & Reactive Maintenance Support Oversee planned maintenance schedules, stock condition surveys and reactive works where these link to capital and compliance programmes. Ensure building fabric and M&E elements are managed to achieve long-term asset sustainability. Risk and Performance Management Maintain project risk and opportunities registers, monitor delivery performance and escalate risks or slippage to senior stakeholders. Contribute to the development of project management systems, processes and reporting tools. Professional Service Delivery Ensure all works comply with statutory requirements, building regulations, health and safety standards and industry best practice. Provide authoritative technical advice to Members, officers and external partners. Representation and Reporting Prepare and present reports to Committees, Boards and funding bodies. Represent the Council at external forums, audits and compliance inspections. Other Duties Carry out such other duties as may be allocated from time to time which are commensurate with the grading of the post. What you'll need to succeed Degree or HNC/HND in a building, construction or surveying discipline A current full driving licence and vehicle insured for business use. Substantial post-qualification experience managing capital works and compliance programmes Experience of delivering major refurbishment and construction projects from feasibility to handover Proven track record of budget and contract management at a significant scale Strong knowledge of statutory compliance across property assets A minimum of 2 years post BSC/ HNC experience What you'll get in return Salary 41,771 37 hours per week 24 days leave + 2 council days at Xmas (plus flexi time up to 2 days every 4 weeks)Ability to purchase additional leaveLGPS c. 7% contributionHybrid working- 3 days per week in the office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're recruiting an experienced and proactive Accommodation Officer to join a Housing Needs service within a local authority. This is an excellent opportunity for a housing professional with strong temporary accommodation and property management experience to play a key role in ensuring homeless households are placed in safe, suitable and well managed accommodation. You'll be responsible for managing a portfolio of temporary accommodation and PSL properties, ensuring compliance with health and safety standards, effective tenancy management, and strong engagement with residents, landlords and partner agencies. The role is central to sustaining tenancies and reducing repeat homelessness. This role will be delivered on a hybrid basis, with a mix of home working, office attendance and on site visits to client premises. The successful candidate must have use of a car for business purposes and valid business insurance. The Role Manage a portfolio of temporary accommodation and PSL properties, covering voids, lettings, tenancy management, repairs and landlord liaison. Contract manage temporary accommodation providers, ensuring compliance with contractual obligations. Carry out regular inspections to ensure properties meet health and safety standards, fitness requirements and local standards. Monitor and visit residents in temporary accommodation to ensure authorised occupation, vacation and repossession in line with homelessness legislation. Ensure households owed a housing duty are actively seeking alternative housing options. Provide advice and support on safeguarding, health and wellbeing, welfare rights, budgeting, tenancy management and independent living skills. Work closely with Housing Needs, Homelessness and other internal teams to ensure coordinated service delivery. Investigate complaints relating to temporary accommodation, service delivery and inter household disputes, implementing appropriate remedial action. Serve Notices to Quit, support legal proceedings, prepare witness statements and attend court where required. Manage the discharge of households, including arrangements for storage or disposal of belongings following vacation. Complete accommodation sign ups promptly to minimise void loss and rental income loss. Liaise and negotiate with landlords, agents and accommodation providers to secure suitable placements. Support residents with applications for Discretionary Housing Payments where appropriate. Identify and address tenancy breaches, fraud or misuse of accommodation proportionately and effectively. Lead on complex cases, developing support plans for households at risk of tenancy failure. Convene and participate in multi agency meetings and case conferences. Deal with safeguarding concerns in line with council procedures. Maintain accurate case records and respond to complaints, Member enquiries and correspondence professionally. Support innovation, service improvement and change initiatives within the team. Key Requirements Experience working in a frontline housing or temporary accommodation role. Proven experience managing properties, tenancies or licences, including dealing with ASB and tenancy breaches. Experience handling complex casework face to face and in writing. Strong understanding of homelessness legislation, temporary accommodation and housing management processes. Ability to carry out property inspections and identify health and safety or compliance issues. Experience working with vulnerable households and managing challenging situations sensitively. Strong communication skills, with the ability to explain complex housing issues clearly. Ability to manage a varied caseload and work independently while contributing to a team environment. Strong record keeping and administrative skills with attention to detail. Effective numeracy skills, including assessing affordability where required. Degree level qualification or equivalent relevant experience. Full UK driving licence, use of a car for business purposes, and valid business insurance. Willingness to work flexibly, including occasional out of hours work. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Neighbourhood Officer - West London Rate: 26.53 - 28.12 ph (Umbrella) We're seeking an experienced Neighbourhood Officer to join a busy Housing Association, managing a patch across West London . You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

We're excited to offer a fantastic opportunity for a Tenancy Sustainment Officer to join a forward-thinking Housing Association on a temporary basis. As a Tenancy Sustainment Officer, you will support individuals at risk of homelessness, ensuring they can maintain their tenancies or transition to suitable accommodation. You'll also provide tailored housing management services for tenants with additional needs. Key Responsibilities of a Tenancy Sustainment Officer: Manage a caseload, delivering a high level of service to tenants, ensuring their satisfaction. Process referrals and meet new customers to sign them up for the service. Develop and implement Personal Housing Plans, maintaining regular contact via visits, letters, phone calls, and texts. Assist tenants in maximising income, claiming benefits, and managing finances, ensuring regular rent payments. Offer advice on property safety, hygiene, and maintaining reasonable living standards. Take proactive steps when a tenancy is at risk, addressing issues like rent arrears, ASB, cuckooing, and hoarding. Handle safeguarding concerns in line with local policies. Work with tenants to resolve breaches of Tenancy Conditions and assist with repairs or improvements. Maintain accurate, up-to-date records and case notes. What We'd Love To See From You: Proven experience in housing management, tenancy sustainment, or a similar role, ideally with experience supporting vulnerable tenants or those at risk of homelessness. A strong understanding of welfare benefits, income maximisation, and financial management, including rent collection and arrears prevention. Experience dealing with safeguarding issues and an understanding of relevant safeguarding policies and procedures. Excellent communication skills, with the ability to build rapport and maintain positive relationships with tenants and external partners. A proactive, solution-focused approach to managing complex cases, with the ability to identify risks early and take preventative action. Good organisational skills, including the ability to manage a caseload, maintain detailed case notes, and meet deadlines. A working knowledge of housing legislation, tenancy conditions, and ASB management is desirable. What's On Offer: Hybrid working Full time position Temporary contract Derby based office This Tenancy Sustainment Officer role is on a temporary basis, offering an hourly rate between 20 - 23 per hour. If this Tenancy Sustainment Officer role is of interest please apply or contact (url removed)

A disrepair surveyor inspects residential properties to identify building defects, health and safety hazards, and breaches of housing standards, particularly in relation to damp, mould, and structural issues. They specify and monitor remedial works, support disrepair claims, and ensure properties are brought back into compliance with housing legislation and landlord responsibilities. Client Details The client is one of the largest local authorities in the UK, managing a diverse and extensive portfolio of social housing serving a major metropolitan population. The organisation operates within a highly regulated public-sector environment, prioritising statutory compliance, tenant wellbeing, and the delivery of safe, decent homes at scale. Description Undertake inspections of occupied council housing stock to identify building defects, disrepair, and health & safety hazards Diagnose causes of disrepair including damp, mould, condensation, structural defects, roofing failures, and deterioration of building fabric Assess properties in accordance with relevant legislation, including the Landlord & Tenant Act 1985 , Homes (Fitness for Human Habitation) Act , and HHSRS Prepare detailed inspection reports, Schedules of Works , specifications, and cost estimates to remedy identified disrepair Respond to housing disrepair claims and complaints, completing pre-action protocol inspections and providing technical input to legal services Support legal proceedings by producing accurate, evidence-based reports and attending case conferences or court as required Manage and monitor contractors carrying out remedial works, ensuring compliance with specifications, health & safety regulations, and council standards Liaise effectively with tenants, housing officers, legal teams, and external contractors, maintaining a professional and customer-focused approach Ensure works are delivered within agreed timescales, budgets, and service level agreements Identify and escalate risks relating to asbestos, fire safety, safeguarding, and occupant vulnerability Maintain accurate records of inspections, defects, and completed works using housing management and asset systems Contribute to the continuous improvement of disrepair and maintenance processes within Birmingham City Council's housing services Profile Extensive experience surveying and inspecting occupied social housing stock to diagnose building defects, disrepair, and health & safety issues Strong knowledge of housing disrepair legislation, including Landlord & Tenant Act 1985, Homes (Fitness for Human Habitation) Act, and Housing Health and Safety Rating System (HHSRS) Proven ability to assess damp, mould, condensation, structural movement, roofing failures, and building fabric defects within traditional and non-traditional council properties Experience preparing Schedules of Works, specifications, and cost estimates to remedy disrepair in line with Birmingham City Council standards and policies Skilled in responding to housing disrepair claims, pre-action protocol inspections, and supporting legal services with technical reports and evidence Ability to manage contractors on site, monitor works, and ensure compliance with specifications, building regulations, and health & safety requirements Confident in liaising with tenants, housing officers, legal teams, and external stakeholders, demonstrating a customer-focused and empathetic approach Experience using housing management and asset systems to record inspections, track defects, and update property condition data Job Offer Great Hourly Rate Immediate Start Long term, secure contract Flexible and hybrid working

A housing association in Birmingham is seeking a proactive Neighbourhood Officer to ensure safe and thriving communities. This role involves managing tenancies, dealing with anti-social behaviour, and conducting inspections. Ideal candidates will have experience in housing management, excellent negotiation skills, and knowledge of housing legislation. The position offers competitive pay, hybrid working, and the chance to make a significant impact in the lives of tenants.

We're recruiting an experienced and proactive Accommodation Officer to join a Housing Needs service within a local authority. This is an excellent opportunity for a housing professional with strong temporary accommodation and property management experience to play a key role in ensuring homeless households are placed in safe, suitable and well-managed accommodation. You'll be responsible for managing a portfolio of temporary accommodation and PSL properties, ensuring compliance with health and safety standards, effective tenancy management, and strong engagement with residents, landlords and partner agencies. The role is central to sustaining tenancies and reducing repeat homelessness. This role will be delivered on a hybrid basis, with a mix of home working, office attendance and on-site visits to client premises. The successful candidate must have use of a car for business purposes and valid business insurance. The Role Manage a portfolio of temporary accommodation and PSL properties, covering voids, lettings, tenancy management, repairs and landlord liaison. Contract manage temporary accommodation providers, ensuring compliance with contractual obligations. Carry out regular inspections to ensure properties meet health and safety standards, fitness requirements and local standards. Monitor and visit residents in temporary accommodation to ensure authorised occupation, vacation and repossession in line with homelessness legislation. Ensure households owed a housing duty are actively seeking alternative housing options. Provide advice and support on safeguarding, health and wellbeing, welfare rights, budgeting, tenancy management and independent living skills. Work closely with Housing Needs, Homelessness and other internal teams to ensure coordinated service delivery. Investigate complaints relating to temporary accommodation, service delivery and inter-household disputes, implementing appropriate remedial action. Serve Notices to Quit, support legal proceedings, prepare witness statements and attend court where required. Manage the discharge of households, including arrangements for storage or disposal of belongings following vacation. Complete accommodation sign-ups promptly to minimise void loss and rental income loss. Liaise and negotiate with landlords, agents and accommodation providers to secure suitable placements. Support residents with applications for Discretionary Housing Payments where appropriate. Identify and address tenancy breaches, fraud or misuse of accommodation proportionately and effectively. Lead on complex cases, developing support plans for households at risk of tenancy failure. Convene and participate in multi-agency meetings and case conferences. Deal with safeguarding concerns in line with council procedures. Maintain accurate case records and respond to complaints, Member enquiries and correspondence professionally. Support innovation, service improvement and change initiatives within the team. Key Requirements Experience working in a frontline housing or temporary accommodation role. Proven experience managing properties, tenancies or licences, including dealing with ASB and tenancy breaches. Experience handling complex casework face-to-face and in writing. Strong understanding of homelessness legislation, temporary accommodation and housing management processes. Ability to carry out property inspections and identify health and safety or compliance issues. Experience working with vulnerable households and managing challenging situations sensitively. Strong communication skills, with the ability to explain complex housing issues clearly. Ability to manage a varied caseload and work independently while contributing to a team environment. Strong record-keeping and administrative skills with attention to detail. Effective numeracy skills, including assessing affordability where required. Degree-level qualification or equivalent relevant experience. Full UK driving licence, use of a car for business purposes, and valid business insurance. Willingness to work flexibly, including occasional out-of-hours work. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing management and temporary accommodation professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

MMP Consultancy currently have an opportunity for a Head of Facilities Management join a local authority based in West London. My client is offering an interim contract of 6-9 months. My client is offering a day rate of 500p/d Umbrella and can offer 1 day p/w WFH and the rest being on site/office. Role Description: As the Head of Facilities Management Services, you will provide direction and leadership, operational management and financial control for the development of Hammersmith and Fulham's operational FM service. You will provide the highest standard of service in terms of Hard and Soft Services maintenance and statutory compliance, together with associated repairs and refurbishment projects, whilst providing a proactive repairs service across our estate. You will have excellent knowledge and experience of Hard and Soft Services together with strong management skills, in line with our policy to ensure our staff are able to get the best out of their abilities and potential. The role will require a proactive and practical hands on approach to the requirements of this role, this will involve both office based works and inspection of the council's facilities and sites on a regular basis, and meetings with Staff Cabinet members and the public which will require excellent communication skills at all levels. The role includes responsibility for managing all aspects of both pre- programmed and reactive maintenance of existing and future Hard Services (Building Services and Building Fabric) installations in accordance with good industry standards (based on SFG20), including the responsible person duties associated with statutory compliance legislation and the management of the efficient operation of the facilities. The role includes the requirement to survey, review and assess the condition of the Council's installed Hard Services (Building Services and Building Fabric), followed by the specification of replacements / refurbishments at the end of economic life or as a result of changing operation requirements. It also includes the specification, tendering and project management of the remedial / refurbishment works and such project works as directed to the team You will be familiar with running a fast-paced multi discipline team which consists of "cleaning, porterage, post and courier services, space planning, moves and changes and our contracted services contracts" of which you will lead, direct and motivate staff within the service. You will be qualified to at least HNC / Graduate level status in a Mechanical or Electrical (M&E) discipline or have equivalent experience and a minimum of Associate / I.Eng membership of an appropriate professional body such as Chartered Institute of Building Services, the Institute of Mechanical Engineers or the Institute of Electrical Engineers and you will preferably emanate from a time served apprenticeship or formal operational Mechanical or Electrical background You will also have extensive experience in contract specification, management and negotiation The role requires an excellent financial management and report publishing skills. You will be working with colleagues at difference levels of seniority and will jointly lead the development of the current and future corporate accommodation strategies. You'll want to get things done and you will be happy managing different priorities at the same time on your own initiative. A culture of continual improvement, creating performance management strategies and a can do attitude is required Work closely with other internal departments and make efficiency savings where possible which are in the best interests of the wider organisation About The Role: The following is not intended to describe exhaustively the duties of the post, but to give a summary of the duties and responsibilities involved in the role You have the responsibility for: Leading a strong and professional soft and hard services (FM) provision for the Council that includes (but is not limited to) cleaning, security, postal and courier services, porterage, space planning, moves and changes, and general office support by ensuring that it is adequately resourced and planned, and aligned with the operating model for FM in supporting the Accommodation Strategy and in doing so ensuring that the service delivers a safe and compliant working environment. Leading the department to ensure that the FM budgets are adhered to by establishing robust monitoring and reporting procedures and in doing so ensuring that all spend is fully justified and in-line with Governance procedures for Officer's delegated authorities. Reporting on spend and any variance from budget monthly to the Assistant Director and planning any corrective actions to re-align the budget. Ensuring that all spend is Ruthlessly Financially Efficient. Financial management of resources allocated for services, as delegated by the Assistant Director and approve contractors/suppliers' orders, within the role's delegated authority Creating an annual Zero-Based Budget for the service in time for the start of each fiscal year and ensuring that it meets the needs of the service and in line with this, devising and implementing a procurement strategy for Soft Services FM by means of whole life-cycle contract management Ensure that the Council's staff and the general public work in and visit premises which are suitable for purpose particularly with respect to Statutory Compliance and general Health and Safety. Lead the FM management team to continuous review the service and find ways to make ongoing efficiency savings through productivity changes. Lead the service provisions by ensuring that contracts with suppliers are relevant and provide value for money. Establish and manage effective working relationships between external contractors and the organisation to ensure projects and works are completed on time, within budget to the required standards / specification, ensuring any issues are resolved at an early stage. Proactively manage the work undertaken by contractors and members of the team to ensure work is completed in line with quality standards and that it is within the agreed budget and cost of the project Ensure that all work activities by both managed staff and contractors are comprehensively risk assessed on a frequent basis, including the development permit to work, risk assessment system and asbestos register for incorporation in the helpdesk and to take all necessary steps to secure full and prompt implementation of corrective and preventive actions to ensure conformity to the applicable requirements and standards Provide authoritative advice to the Assistant Director and the associate team on all aspects of Hard Services strategy, compliance Develop a new service model for Hard Services within the Council's properties. Undertake responsible person responsibility for Water Hygiene Legionella, Electrical, Lifts and Lifting Tackle and Pressure systems. Develop and maintain all Hard Services policies and processes, working in collaboration with relevant colleagues, necessary to fulfil the job purpose and achieve these duties, whilst integrating the policies and procedures into the wider Council's Health & Safety strategy and policy and to promote ownership of risk by Service managers whilst securing the compliance and assurance required by the Council to accomplish its legal responsibilities. Liaise with relevant colleagues in Property and Facilities and throughout the Council including the Council's Insurance team, with regards the implementation of safety corrective and preventive actions as a result of: urgent works, long-term maintenance upgrade and refurbishment projects; and capital projects whilst specifically reviewing, auditing and advising on maintenance requirements. Create an operational plan for compliance and improvements in Hard Services management in line with the Council Vision, with demonstrable improvements in operational effectiveness, statutory and regulatory compliance and staff satisfaction in our physical Demonstrate a first-hand knowledge of all the Council's facilities by surveying and assessing the facilities /sites whilst reviewing and updating the current policies procedures and associated database. Assist in developing a confident and knowledgeable in-house team delivering a range of services to our in-house clients and stakeholders that is commended for their proactive, customer-orientated approach in our buildings and creates a pride in working in the council. Maintain excellent relationships with the Councils Planning and Building Control teams, Consultants and Contractors the HSE and other relevant enforcing authorities to ensure effective safe and efficient operation of the services. Title: Head of Facilities Management Rate: 500p/d Umbrella Location: Hammersmith, West London

Park Avenue are recruiting a Neighbourhood Officer on behalf of a forward-thinking housing association dedicated to providing responsive, high-quality housing management and putting residents at the heart of everything they do. As the Neighbourhood Officer , you'll lead on tenancy and neighbourhood management, ensuring tenants receive a high-quality, customer-focused service. You'll manage a caseload of properties, address anti-social behaviour, oversee income recovery, support lettings and voids, and work closely with residents and partners to build strong, safe, and inclusive communities. Reporting to the Head of Housing, you will also oversee the work of a Neighbourhood Assistant. What You'll Bring At least 5 years experience in social housing Strong knowledge of housing law, policy, and best practice Excellent communication and problem-solving skills Confident managing rent arrears, ASB, and tenancy enforcement Educated to A Level (or equivalent) with Level 3 in Housing Studies (or willingness to work towards it) CIH membership desirable This is a fantastic opportunity for you to make a real difference to residents lives. The client operates a hybrid work pattern and is committed to the ongoing professional development of their staff.

We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. Contribute to upskilling Neighbourhood Management teams through best practice sharing, learning sessions, and joint working. Key Requirements Professional qualification relevant to ASB and housing or significant experience within social housing and ASB. Strong knowledge of housing legislation, landlord obligations, and ASB legal tools. Experience preparing and presenting cases in Court, including knowledge of civil proceedings. Demonstrable experience of working in housing, delivering services to residents, and managing ASB cases. Excellent customer service and communication skills, with the ability to support vulnerable residents. Organised and able to manage a varied workload, prioritising effectively to meet deadlines. Experience of working within a local authority or housing provider, including engaging with Councillors, MPs, and other stakeholders. Confident IT user with proficiency in Microsoft Office. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Assistant Surveyor Papworth Trust are looking for an Assistant Surveyor to join their Property team in this exciting new role. The right candidate will be supported to further their surveying knowledge and skills, supporting the delivery of a professional and effective surveying service across our domestic and commercial properties. This full-time, permanent position is based in Cambridge, Cambridgeshire with travel across Norfolk, Suffolk, Essex, and Hertfordshire, so applicants must be able to commute reliably across these areas. Why Papworth Trust: Papworth Trust is a leading disability charity, dedicated to empowering disabled people to live with equality, choice, and independence. Our vision is a world where disabled people are seen for who they are. Fantastic company benefits include: Competitive Salary: £30,000 per annum Holiday: 33 days annual leave including bank holidays Pension: choice of two schemes with an enhanced employer contribution Employee extras: health cashback plan, occupational sick pay (after probation), employee assistance helpline, online wellbeing apps, mental health first aid and wellbeing discussions, and access to ongoing training and development opportunities. Additional perks: Values in Practice reward scheme, cycle-to-work and other tax-saving incentives, involvement in employee forum and colleague experience groups. About the role: As an Assistant Surveyor, you will support and carry out property inspections and asset management, ensuring compliance with regulations and safety standards. You will work with colleagues, tenants, and contractors to deliver a high-quality, customer-focused service. Working hours for this role will be 37.5 hours per week, currently anticipated with 1-2 days based in the office and the rest visiting our sites. Key Responsibilities: Conduct stock condition, maintenance, measured, and pre/post inspections, producing accurate floor plans and reports, and diagnosing property defects (including damp and mould) with practical solutions. Support major works and tendering programmes by preparing specifications, documentation, and monitoring compliance with asbestos, fire, legionella, and other regulations. Advise tenants, contractors, and external partners on works, permissions, and compliance matters, ensuring high-quality, customer-focused service. Participate in policy, procedure, and service development initiatives, safeguarding tenants health and wellbeing, and reporting concerns in line with Trust policy. Take part in the on-call Duty Officer rota, maintain personal CPD, and actively contribute to the Trust s mission and values. About you: As an Assistant Surveyor, you will share our values and support equality, inclusion, and safeguarding. You will ideally have at least 2 years experience in housing associations, council housing, or similar, with skills in building inspections, maintenance, or asset surveying. Strong problem-solving, communication, numeracy, and IT skills are essential, along with knowledge of housing maintenance, construction, building regulations, CDM, H&S, and ideally compliance (asbestos, fire, legionella). You will be flexible, self-disciplined, and collaborative, experience as a maintenance surveyor, asset surveyor, or ex-trades/contract manager inspecting building works is highly desirable. You will also need access to your own vehicle to travel between sites. Additional information: The post is subject to a basic DBS check and candidates must be authorised to work in the UK. Papworth Trust is a Disability Confident employer. We welcome applications from disabled candidates and guarantee interviews to those who meet the minimum criteria. If you require reasonable adjustments or alternative formats, please let us know as early as possible. If you are passionate about empowering individuals, promoting independence, and delivering inclusive, high-quality care, we would love to hear from you. To apply for the Assistant Surveyor role, please submit your CV. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. No Recruitment agencies please. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Interim Maintenance Surveyor £27p/h Umbrella Rate (Inside IR35) 3-Month Initial Contract Start ASAP Housing - Property & Asset Management Monday-Friday 37 Hours per Week East Devon Council We're looking for an experienced Maintenance Surveyor to join East Devon's Housing service on an initial 3-month assignment, starting as soon as possible. You'll play a key role in delivering a responsive, high-quality repair service for tenants while ensuring the Council's homes remain safe, well-maintained and compliant. The Role You'll provide day-to-day technical support across repairs, voids and contractor management, ensuring works are delivered right first time and to a high standard. Working closely with the Senior Technical Officer and wider team, you'll help maintain housing stock, support compliance and contribute to our commitment to consistently satisfied customers. This is a hands-on role covering a defined patch, requiring regular site visits and close collaboration with contractors and tenants. Key Responsibilities Managing reactive and planned maintenance activities within budget and contract requirements. Investigating repair requests, diagnosing defects, raising works and completing pre- and post-inspections. Prioritising works using HHSRS principles to manage safety and risks effectively. Monitoring contractors' performance and ensuring quality, value for money and contractual compliance. Supporting voids delivery, including specifications, inspections and financial control. Assisting with compliance matters around gas, electrical, fire, asbestos and other statutory obligations. Updating stock information and contributing to planned and cyclical programme data. Working directly with tenants, contractors, customer services and internal teams to resolve issues quickly and professionally. Responding to emergencies (e.g. floods, fires) to make properties safe and hand over works where necessary. Supporting disrepair, complaints and Ombudsman cases through detailed inspections and reporting. What You'll Need Essential UK Resident Minimum 3 years technical background in building maintenance, surveying or repairs within local authority or housing association. Competent user of IT, including Microsoft Office and housing/repairs systems. Ability to work independently across a patch-based role. Access to your own vehicle with business insurance. Basic DBS (processed upon offer). Desirable HNC or equivalent qualification in a building discipline. Professional membership (e.g. RICS). Familiarity with systems such as OpenHousing or Keystone. Understanding of damp, mould, sustainability and building pathology. Ability to bring your own tools. What We're Looking For Someone who is proactive, practical, and confident managing a busy caseload. You'll bring a strong customer focus, a collaborative approach and the ability to solve problems on the spot.

We're looking for a Housing Officer to join a local authority in Devon on a temporary 2-month contract with the potential to be extended. This role is offering hybrid and flexible working patters. Role: Housing Officer Location: Devon Contract Length - Minimum 2 months Hourly rate: 21.86 As a Housing Officer you'll be doing: Managing a patch of general needs properties across Devon Supporting residents with tenancy issues, including low level ASB and safeguarding concerns Carrying out estate inspections and tenancy audits Working closely with external agencies, contractors, and internal teams to resolve problems Promoting tenancy sustainment and resident engagement If you're interested in this Housing Officer role please apply bellow or email (url removed)

Role - Interim Compliance Manager Location - Buxton SK17 Rate - £350 - £450 per day (inside IR35, DOE) We are working with a Housing Provider seeking an experienced Interim Compliance Manager to support the delivery and oversight of statutory compliance across their housing stock. This is a hands-on interim role, managing the Big 6 areas of compliance , supported by a small team, and providing assurance to senior stakeholders during a period of focus on governance, safety, and regulatory compliance. Key Responsibilities: Lead and manage the council's approach to housing compliance across the Big 6 areas: Gas safety Electrical safety Fire safety Asbestos Legionella / water safety Lifts Provide day-to-day management and support to a team of 2 compliance officers. Ensure statutory inspections, servicing, and remedial works are delivered in line with legislation and internal policies. Monitor compliance performance, risks, and KPIs, escalating issues where required. Support audits, regulatory returns, and internal assurance processes. Work closely with contractors, internal teams, and senior managers to drive compliance improvements. Review and strengthen compliance processes, procedures, and reporting where needed. Contract Details: Day rate: £350 - £450 per day (depending on experience) Contract length: 3-6 months Start: ASAP