An exciting opportunity for an experienced Technical Services Manager to join the team at a prestigious asset located in the City of London. The successful candidate will have experience managing the mechanical and electrical services and associated supply chain contracts at trophy assets, and a demonstrable track record of providing 'best in class' customer and client care. KEY RESPONSIBILITIES Audit and manage suppliers to ensure effective, safe and compliant delivery of all hard services at the property, including life safety systems, vertical transport equipment and public health systems. Measure and report supplier performance against agreed SLA's and KPI's Work effectively with a range of specialist consultants to manage and monitor supplier delivery and the performance of MEP and fabric maintenance / project services Develop, agree, and manage lifecycle replacement programmes and planned projects Monitor and support professional teams undertaking capex works Assist with reviewing and monitoring tenant fit outs and wayleave/ fibre installations Undertake regular building inspections, complete reports, and initiate / progress any required works Monitor works conducted/ services provided by suppliers Procurement of goods and services, following BNPPRE procedures and policies Provision of best-in-class customer service to internal and external customer base Maintain regular and effective communication with stakeholders including occupiers, the client and internal colleagues in Property Management, support functions and the wider Real Estate business Assist with the preparation, monitoring, management and reconciliation of service charge budgets. Check and approve all expenditure related to M&E maintenance, repairs and projects Support in the preparation of accurate and comprehensive management reports and attend monthly management meetings with the client and property management team Identify and actively support sustainability initiatives, including targeting and monitoring, implementation of net zero initiatives, and associated ESG reporting. Monitor/ report on energy consumption profile (no less than monthly) and implement strategies for reducing energy consumption. Actively engage with occupiers, property management team, suppliers and the client on energy consumption trends and mitigation measures. Ensure compliance with all current statutory legislation in respect of health and safety and the environment Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations Manage local environmental activities in order to meet statutory obligations and achieve / retain industry standards and accreditations (e.g. ISO14001 an BREEAM In Use) Ensure compliance with all internal procedures and policies, e.g. Procurement, Finance, Compliance, HR Be an active participant at internal TSM forum meetings. Collaborate on operational matters, sharing best practice experiences where possible PROFILE & SKILLS QUALIFICATIONS Degree or equivalent Member of a relevant professional body Building services related qualification(s) National General Certificate in Occupational Safety and Health, accredited by NEBOSH (desirable) EXPERIENCE Previous experience in a similar role Demonstrable experience managing active lifecycle planning and replacement/ repair project management Excellent mechanical and electrical services knowledge A proven track record of fostering and developing client and occupier relationships Demonstrable 'best in class' customer care Robust health and safety and environmental knowledge Management of supply chain, and developing supplier relationships Experience reviewing and monitoring tenant fit out works Good understanding of service charge budgets and accounting principles Report writing and data analytics Experience with smart building technology, its implementation and use Experience of creating, implementing, monitoring and reporting against strategic ESG plans Excellent English language skills - both written and spoken IT literate - MS Office at intermediate level Experience of managing MEP services within multi tenanted assets of 250,000 square feet + Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company's Bonus Scheme, share incentive plan, financial and mortgage advice Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
19/10/2026
Full time
An exciting opportunity for an experienced Technical Services Manager to join the team at a prestigious asset located in the City of London. The successful candidate will have experience managing the mechanical and electrical services and associated supply chain contracts at trophy assets, and a demonstrable track record of providing 'best in class' customer and client care. KEY RESPONSIBILITIES Audit and manage suppliers to ensure effective, safe and compliant delivery of all hard services at the property, including life safety systems, vertical transport equipment and public health systems. Measure and report supplier performance against agreed SLA's and KPI's Work effectively with a range of specialist consultants to manage and monitor supplier delivery and the performance of MEP and fabric maintenance / project services Develop, agree, and manage lifecycle replacement programmes and planned projects Monitor and support professional teams undertaking capex works Assist with reviewing and monitoring tenant fit outs and wayleave/ fibre installations Undertake regular building inspections, complete reports, and initiate / progress any required works Monitor works conducted/ services provided by suppliers Procurement of goods and services, following BNPPRE procedures and policies Provision of best-in-class customer service to internal and external customer base Maintain regular and effective communication with stakeholders including occupiers, the client and internal colleagues in Property Management, support functions and the wider Real Estate business Assist with the preparation, monitoring, management and reconciliation of service charge budgets. Check and approve all expenditure related to M&E maintenance, repairs and projects Support in the preparation of accurate and comprehensive management reports and attend monthly management meetings with the client and property management team Identify and actively support sustainability initiatives, including targeting and monitoring, implementation of net zero initiatives, and associated ESG reporting. Monitor/ report on energy consumption profile (no less than monthly) and implement strategies for reducing energy consumption. Actively engage with occupiers, property management team, suppliers and the client on energy consumption trends and mitigation measures. Ensure compliance with all current statutory legislation in respect of health and safety and the environment Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations Manage local environmental activities in order to meet statutory obligations and achieve / retain industry standards and accreditations (e.g. ISO14001 an BREEAM In Use) Ensure compliance with all internal procedures and policies, e.g. Procurement, Finance, Compliance, HR Be an active participant at internal TSM forum meetings. Collaborate on operational matters, sharing best practice experiences where possible PROFILE & SKILLS QUALIFICATIONS Degree or equivalent Member of a relevant professional body Building services related qualification(s) National General Certificate in Occupational Safety and Health, accredited by NEBOSH (desirable) EXPERIENCE Previous experience in a similar role Demonstrable experience managing active lifecycle planning and replacement/ repair project management Excellent mechanical and electrical services knowledge A proven track record of fostering and developing client and occupier relationships Demonstrable 'best in class' customer care Robust health and safety and environmental knowledge Management of supply chain, and developing supplier relationships Experience reviewing and monitoring tenant fit out works Good understanding of service charge budgets and accounting principles Report writing and data analytics Experience with smart building technology, its implementation and use Experience of creating, implementing, monitoring and reporting against strategic ESG plans Excellent English language skills - both written and spoken IT literate - MS Office at intermediate level Experience of managing MEP services within multi tenanted assets of 250,000 square feet + Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company's Bonus Scheme, share incentive plan, financial and mortgage advice Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Contract Manager - Facilities Soft Services Location: 2 sites (Deeside and Rhymney) - Ideal candidates will reside in North Wales, Cheshire, or Merseyside Salary: £55,000 to £60,000 per annum (including basic salary and car allowance) Contract: Full-time, Permanent Hours: 37.5 hours per week About the Role We are seeking an experienced and dynamic Site Contract Manager to oversee all operational cleaning and waste management activities across two sites in Deeside and Rhymney . In this pivotal role, you will take full ownership of labour management, plant and equipment maintenance, and financial administration. Leading by example, you will coach, mentor, and manage an established management team alongside a dedicated group of cleaning and waste operatives. You will also drive the recruitment and training strategy to build and develop future talent for our growing operations. Key Duties & Responsibilities Operational Delivery & Leadership Team Management: Lead personnel processes including training, absence management, and disciplinary procedures through your onsite cleaning supervisors. Health & Safety: Enforce safe working practices by strictly implementing company and statutory H&S regulations, ensuring risk assessments and method statements (RAMS) are active and followed. Service Excellence: Oversee operational cleaning and waste activities to ensure services consistently meet and exceed client expectations. Resource Planning: Efficiently schedule on-site activities and manage capacity planning for both individuals and teams. Continuous Improvement: Drive quantitative and qualitative initiatives to optimize costs, quality, and service standards while actively working to reduce year-on-year consumable and overtime costs. Financial Oversight: Monitor profitability by measuring actual operational costs against strict budgets, utilizing visual management tools. KPI Reporting: Manage and deliver accurate KPI reports according to agreed schedules. Client Collaboration & Relationship Management Stakeholder Engagement: Build, maintain, and elevate professional relationships with the client, attending regular service reviews to measure and improve client satisfaction. Performance Management: Operate robust audit processes to ensure service delivery matches both company standards and customer quality expectations. Communication: Facilitate clear verbal and written communication across all levels of the workforce. HR Coordination: Maintain a strong working knowledge of internal HR processes, collaborating with the HR team to manage staff competence, training records, and development. Qualifications, Experience & Skills Essential: Education: HNC or equivalent qualification. Experience: Proven management or supervisory background with a history of managing customer-focused cleaning contracts. Industry Knowledge: Sound understanding of the FM Soft Services. H&S Compliance: Strong working knowledge of H & S regulations and legislation. Tech Savvy: Computer literate with proficiency in Microsoft Office Financial Acumen: Experience managing cost controls and resource planning. Soft Skills: Exceptional problem-solving abilities, proven delegation skills, and the capacity to prioritise workload under tight deadlines. Excellent oral and written communication skills are a must. Desirable: Formal management degree or diploma. Knowledge of WR1 and Duty of Care legislation. Full understanding of PCA and Navision software. What We Offer Financial Security: We provide a highly competitive reward package designed to support your career and personal wellbeing, including: Company pension scheme, life insurance, and a structured sick pay scheme. Health & Wellbeing: Private medical care and an Employee Assistance Programme (EAP). Lifestyle Benefits: Cycle-to-work scheme, option to purchase up to one week of additional annual leave, access to a dedicated retail benefits and rewards portal. Recognition: Long-service awards and recognition schemes. Closing date 09.11.2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
10/10/2026
Full time
Contract Manager - Facilities Soft Services Location: 2 sites (Deeside and Rhymney) - Ideal candidates will reside in North Wales, Cheshire, or Merseyside Salary: £55,000 to £60,000 per annum (including basic salary and car allowance) Contract: Full-time, Permanent Hours: 37.5 hours per week About the Role We are seeking an experienced and dynamic Site Contract Manager to oversee all operational cleaning and waste management activities across two sites in Deeside and Rhymney . In this pivotal role, you will take full ownership of labour management, plant and equipment maintenance, and financial administration. Leading by example, you will coach, mentor, and manage an established management team alongside a dedicated group of cleaning and waste operatives. You will also drive the recruitment and training strategy to build and develop future talent for our growing operations. Key Duties & Responsibilities Operational Delivery & Leadership Team Management: Lead personnel processes including training, absence management, and disciplinary procedures through your onsite cleaning supervisors. Health & Safety: Enforce safe working practices by strictly implementing company and statutory H&S regulations, ensuring risk assessments and method statements (RAMS) are active and followed. Service Excellence: Oversee operational cleaning and waste activities to ensure services consistently meet and exceed client expectations. Resource Planning: Efficiently schedule on-site activities and manage capacity planning for both individuals and teams. Continuous Improvement: Drive quantitative and qualitative initiatives to optimize costs, quality, and service standards while actively working to reduce year-on-year consumable and overtime costs. Financial Oversight: Monitor profitability by measuring actual operational costs against strict budgets, utilizing visual management tools. KPI Reporting: Manage and deliver accurate KPI reports according to agreed schedules. Client Collaboration & Relationship Management Stakeholder Engagement: Build, maintain, and elevate professional relationships with the client, attending regular service reviews to measure and improve client satisfaction. Performance Management: Operate robust audit processes to ensure service delivery matches both company standards and customer quality expectations. Communication: Facilitate clear verbal and written communication across all levels of the workforce. HR Coordination: Maintain a strong working knowledge of internal HR processes, collaborating with the HR team to manage staff competence, training records, and development. Qualifications, Experience & Skills Essential: Education: HNC or equivalent qualification. Experience: Proven management or supervisory background with a history of managing customer-focused cleaning contracts. Industry Knowledge: Sound understanding of the FM Soft Services. H&S Compliance: Strong working knowledge of H & S regulations and legislation. Tech Savvy: Computer literate with proficiency in Microsoft Office Financial Acumen: Experience managing cost controls and resource planning. Soft Skills: Exceptional problem-solving abilities, proven delegation skills, and the capacity to prioritise workload under tight deadlines. Excellent oral and written communication skills are a must. Desirable: Formal management degree or diploma. Knowledge of WR1 and Duty of Care legislation. Full understanding of PCA and Navision software. What We Offer Financial Security: We provide a highly competitive reward package designed to support your career and personal wellbeing, including: Company pension scheme, life insurance, and a structured sick pay scheme. Health & Wellbeing: Private medical care and an Employee Assistance Programme (EAP). Lifestyle Benefits: Cycle-to-work scheme, option to purchase up to one week of additional annual leave, access to a dedicated retail benefits and rewards portal. Recognition: Long-service awards and recognition schemes. Closing date 09.11.2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
M&E Technician (Electrical Bias) Greater London - Lewisham 48,905 - 4 on 4 off shifts (Days) Brief M&E Technician needed for a large, well-known Facilities Management organisation based in Lewisham who are looking to employ an experienced and well-rounded M&E Technician that takes pride in their work. The successful candidate must have a relevant qualification - NCQ Level 3 / Level 3 diploma and hold a technical certificate, advanced apprenticeship, or older qualifications such as C&G part 2/ part B etc. and have a keen interest in M&E Engineering. If you have commercial experience in a hospital environment that would be a plus! This is very much a hands on technical role requiring strong electrical & mechanical competence and a solid understanding of mechanical building services within a healthcare environment. The postholder will carry out planned and reactive maintenance, fault finding, repairs, and minor installation works on a wide range of hospital engineering systems, ensuring compliance, safety, and continuity of critical services Benefits Salary: 48,905 per annum 24 days' Holiday + Public Holidays Life Cover Employee discount shopping schemes for major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, including professional qualifications, training, and personalised support Attractive Employee Referral Rewards Scheme Access to our growing employee networks What the role entails: Some of the main duties of the M&E Technician will include: Apply relevant trade skills to any allocated jobs as directed by the Manager. Carry out planned and reactive maintenance on electrical systems, including emergency lighting, smoke vents, medical electrical systems (IPS/UPS, bedhead services, alarms), distribution boards, final circuits, and HVAC control components. Support mechanical maintenance activities where required, including AHUs, fan coil units, pumps, valves, and general HVAC plant. Respond promptly to plant breakdowns, ensuring critical hospital services remain operational. Undertake fault finding, testing, inspection, and repairs on electrical systems in accordance with BS 7671 and HTM requirements. Carry out minor installation, refurbishment, and upgrade works across the site. Maintain and repair HVAC systems, pumps, motors, actuators, and associated control equipment. Assist with the maintenance of medical gas alarms, nurse call systems, and other clinical engineering interfaces where required. Prepare plant and equipment for statutory inspections (e.g., pressure vessels, LV systems) and complete remedial works as necessary. Ensure all work is carried out safely, following company policies, risk assessments, safe systems of work, and relevant HTMs. Maintain accurate records of all maintenance activities using the CAFM system. Participate in statutory testing programmes including emergency lighting, fire safety systems, and electrical inspection & testing. To carry out Portable Appliance Testing (PAT) as required Work independently or as part of a team to deliver maintenance and project works across the hospital. Communicate effectively with colleagues, clinical staff, contractors, and other stakeholders. Support the integration of electrical and mechanical maintenance functions to ensure seamless service delivery. What experience you need to be the successful M&E Technician : Experienced and skilled in Electrical maintenance Competent with electrical maintenance related to emergency systems and controls. Able to work independently and as part of a team delivering safe, compliant service in a hospital environment. Comfortable participating in on-call duties and emergency response. Committed to maintaining accurate records and following safe working systems, risk assessments, and company procedures. This really is a fantastic opportunity for a M&E Technician to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
08/10/2026
Full time
M&E Technician (Electrical Bias) Greater London - Lewisham 48,905 - 4 on 4 off shifts (Days) Brief M&E Technician needed for a large, well-known Facilities Management organisation based in Lewisham who are looking to employ an experienced and well-rounded M&E Technician that takes pride in their work. The successful candidate must have a relevant qualification - NCQ Level 3 / Level 3 diploma and hold a technical certificate, advanced apprenticeship, or older qualifications such as C&G part 2/ part B etc. and have a keen interest in M&E Engineering. If you have commercial experience in a hospital environment that would be a plus! This is very much a hands on technical role requiring strong electrical & mechanical competence and a solid understanding of mechanical building services within a healthcare environment. The postholder will carry out planned and reactive maintenance, fault finding, repairs, and minor installation works on a wide range of hospital engineering systems, ensuring compliance, safety, and continuity of critical services Benefits Salary: 48,905 per annum 24 days' Holiday + Public Holidays Life Cover Employee discount shopping schemes for major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, including professional qualifications, training, and personalised support Attractive Employee Referral Rewards Scheme Access to our growing employee networks What the role entails: Some of the main duties of the M&E Technician will include: Apply relevant trade skills to any allocated jobs as directed by the Manager. Carry out planned and reactive maintenance on electrical systems, including emergency lighting, smoke vents, medical electrical systems (IPS/UPS, bedhead services, alarms), distribution boards, final circuits, and HVAC control components. Support mechanical maintenance activities where required, including AHUs, fan coil units, pumps, valves, and general HVAC plant. Respond promptly to plant breakdowns, ensuring critical hospital services remain operational. Undertake fault finding, testing, inspection, and repairs on electrical systems in accordance with BS 7671 and HTM requirements. Carry out minor installation, refurbishment, and upgrade works across the site. Maintain and repair HVAC systems, pumps, motors, actuators, and associated control equipment. Assist with the maintenance of medical gas alarms, nurse call systems, and other clinical engineering interfaces where required. Prepare plant and equipment for statutory inspections (e.g., pressure vessels, LV systems) and complete remedial works as necessary. Ensure all work is carried out safely, following company policies, risk assessments, safe systems of work, and relevant HTMs. Maintain accurate records of all maintenance activities using the CAFM system. Participate in statutory testing programmes including emergency lighting, fire safety systems, and electrical inspection & testing. To carry out Portable Appliance Testing (PAT) as required Work independently or as part of a team to deliver maintenance and project works across the hospital. Communicate effectively with colleagues, clinical staff, contractors, and other stakeholders. Support the integration of electrical and mechanical maintenance functions to ensure seamless service delivery. What experience you need to be the successful M&E Technician : Experienced and skilled in Electrical maintenance Competent with electrical maintenance related to emergency systems and controls. Able to work independently and as part of a team delivering safe, compliant service in a hospital environment. Comfortable participating in on-call duties and emergency response. Committed to maintaining accurate records and following safe working systems, risk assessments, and company procedures. This really is a fantastic opportunity for a M&E Technician to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
