Senior Restoration Technician

Overview

We're a working with a leading disaster recovery firm working within the UK insurance industry, and they're looking to strengthen our team with an experienced Senior Restoration Technician.

When fire, flood or other damage hits a home or business, their teams are the ones who step in to put things right. You'll take ownership of restoration projects from the first visit through to final sign-off, working with policyholders, loss adjusters and their wider team to get properties and people back to normal as quickly and safely as possible.

They are a Surrey based company, this role would entail roaming throughout the south east region.

The Opportunity

This is a hands-on role for a skilled technician who thrives on variety, responds well to urgent call-outs and takes pride in doing the job properly. You'll also have the chance to support and develop junior technicians as part of a team that values progression.

Your role will include:

• Attending first visits to domestic and commercial properties following fire or flood damage, carrying out mitigation works and producing detailed reports for insurers.
• Communicating professionally with policyholders, loss adjusters, network builders and team members.
• Cleaning and decontaminating properties affected by fire and smoke damage.
• Carrying out strip-out works to allow structural drying.
• Installing and managing drying equipment and techniques from first visit to final sign-off.
• Working as part of our removals and storage team to pack, remove, clean and store contents and furniture, on-site or off-site.
• Compiling detailed BER (beyond economic repair) lists for contents claims using an industry-approved app on phone or tablet.
• Completing job reports and paperwork to SLA deadlines, including floor plans and moisture records.
• Ensuring full compliance with health and safety regulations, including risk assessments and correct use of PPE.
• Supporting and developing junior technicians on-site and off-site.
• Attending regular training courses as required.
• Maintaining your company vehicle and equipment.

About You

We're looking for a motivated, reliable professional with a customer-first attitude and a strong focus on health and safety.

• Full UK driving licence (essential)
• Experience in the restoration industry or a similar technical field
• Motivated, reliable and proactive
• Customer focused, with strong communication skills
• BDMA and/or IICRC certifications (desirable)

What We Offer

• 28 days' annual leave (bank holidays inclusive)
• Workplace pension
• Company vehicle and fuel card
• Ongoing training with clear career progression
• Full uniform
• Annual pay review

If you're an experienced restoration professional ready to take the next step with a growing disaster recovery business, we'd love to hear from you.