A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households , covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00-£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards . Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers , including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns . Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies . Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies. We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management . You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management . Good knowledge of relevant housing and homelessness legislation and statutory guidance . Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets . Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach. Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role.
05/10/2026
Full time
A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households , covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00-£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards . Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers , including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns . Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies . Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies. We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management . You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management . Good knowledge of relevant housing and homelessness legislation and statutory guidance . Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets . Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach. Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role.
Health, Safety and Facilities Assistant Location: Digbeth, Birmingham Temp Salary: £13.15 PAYE or £17.40 umbrella Contract: Temporary sickness cover initially two months, with the possibility of extension Hours: 37.5 hours per week, Monday to Friday, 9am 5pm Working arrangement: Fully site-based at Head Office The Role We are recruiting for a Health, Safety and Facilities Assistant to provide temporary sickness cover for an established homelessness charity and supported-housing provider. Based at the organisation s Head Office in Digbeth, you will provide practical and administrative support across health and safety, facilities management and property compliance. You will help maintain accurate compliance records, coordinate maintenance and contractors, undertake routine workplace checks and monitor identified actions through to completion. You will also support fire-safety documentation, incident records, facilities supplies and the day-to-day administration of the Health, Safety and Facilities function. This is a varied role requiring strong organisation, accurate record keeping and the confidence to identify and escalate safety or maintenance concerns appropriately. Key Responsibilities Support routine workplace, facilities and health and safety inspections. Identify, record and escalate hazards, building defects and maintenance requirements. Maintain accurate fire-safety, statutory-compliance and facilities records. Monitor actions arising from inspections, audits and Fire Risk Assessments through to completion. Coordinate planned and reactive maintenance, contractors, servicing and repairs. Assist with risk assessments, COSHH records and accident or incident documentation. Maintain electronic compliance systems, reports, spreadsheets and action trackers. Monitor PPE, cleaning products and facilities supplies, ensuring safe storage where required. Process and track invoices, purchase orders, work orders and contractor costs, supporting budget monitoring and accurate financial reporting. About You We are looking for an organised and proactive candidate with experience supporting health and safety, facilities management, estates, maintenance or property compliance. You should have: Previous experience within facilities, estates, maintenance, compliance or health and safety administration. Experience maintaining compliance records, certificates, inspection records or action trackers. Experience coordinating contractors, repairs, servicing or planned and reactive maintenance. An understanding of workplace inspections, hazard reporting and escalation procedures. Knowledge of fire safety, COSHH and general workplace health and safety requirements. Experience identifying and recording building defects or maintenance issues. The ability to monitor outstanding actions and follow them through to completion. Strong administration, organisation and record-keeping skills. Good IT skills, including Microsoft Word, Excel, Outlook and electronic record-management systems. Strong communication skills and a professional, customer-focused approach. The ability to communicate appropriately within an organisation supporting vulnerable young people Candidates will be required to satisfy the appropriate Enhanced DBS requirements for the position. Desirable Experience It would be beneficial if you have: An IOSH, NEBOSH, IWFM or other relevant health and safety or facilities-management qualification. Experience within social housing, supported housing, charities, healthcare, education or residential services. Experience supporting fire-alarm checks, fire drills, emergency-lighting checks or Fire Risk Assessment actions. Experience assisting with workplace or COSHH risk assessments. Experience supporting accident and incident reporting. Experience reviewing or maintaining contractor RAMS and compliance documentation. Awareness of RIDDOR, PUWER, LOLER, ISO 45001 or ISO 14001 principles. Experience working in services supporting vulnerable people. Formal NEBOSH qualifications are not essential where candidates can demonstrate relevant practical facilities, compliance, fire-safety or health and safety administration experience. Relevant Job Titles and Experience Health and Safety Assistant H&S Administrator Health and Safety Coordinator Facilities Assistant Facilities Administrator Facilities Coordinator Building Compliance Administrator Compliance Assistant Property Compliance Assistant Property Compliance Coordinator Estates Assistant Estates Administrator Maintenance Administrator Repairs Coordinator Contractor Coordinator Premises Assistant Site Services Assistant Fire Safety Administrator Compliance Officer Supported Housing Social Housing Charity Healthcare Facilities Property Maintenance Statutory Compliance Fire Safety COSHH Risk Assessments Contractor Management RAMS Building Inspections Accident Reporting Compliance Records Planned Maintenance Reactive Repairs
05/10/2026
Contract
Health, Safety and Facilities Assistant Location: Digbeth, Birmingham Temp Salary: £13.15 PAYE or £17.40 umbrella Contract: Temporary sickness cover initially two months, with the possibility of extension Hours: 37.5 hours per week, Monday to Friday, 9am 5pm Working arrangement: Fully site-based at Head Office The Role We are recruiting for a Health, Safety and Facilities Assistant to provide temporary sickness cover for an established homelessness charity and supported-housing provider. Based at the organisation s Head Office in Digbeth, you will provide practical and administrative support across health and safety, facilities management and property compliance. You will help maintain accurate compliance records, coordinate maintenance and contractors, undertake routine workplace checks and monitor identified actions through to completion. You will also support fire-safety documentation, incident records, facilities supplies and the day-to-day administration of the Health, Safety and Facilities function. This is a varied role requiring strong organisation, accurate record keeping and the confidence to identify and escalate safety or maintenance concerns appropriately. Key Responsibilities Support routine workplace, facilities and health and safety inspections. Identify, record and escalate hazards, building defects and maintenance requirements. Maintain accurate fire-safety, statutory-compliance and facilities records. Monitor actions arising from inspections, audits and Fire Risk Assessments through to completion. Coordinate planned and reactive maintenance, contractors, servicing and repairs. Assist with risk assessments, COSHH records and accident or incident documentation. Maintain electronic compliance systems, reports, spreadsheets and action trackers. Monitor PPE, cleaning products and facilities supplies, ensuring safe storage where required. Process and track invoices, purchase orders, work orders and contractor costs, supporting budget monitoring and accurate financial reporting. About You We are looking for an organised and proactive candidate with experience supporting health and safety, facilities management, estates, maintenance or property compliance. You should have: Previous experience within facilities, estates, maintenance, compliance or health and safety administration. Experience maintaining compliance records, certificates, inspection records or action trackers. Experience coordinating contractors, repairs, servicing or planned and reactive maintenance. An understanding of workplace inspections, hazard reporting and escalation procedures. Knowledge of fire safety, COSHH and general workplace health and safety requirements. Experience identifying and recording building defects or maintenance issues. The ability to monitor outstanding actions and follow them through to completion. Strong administration, organisation and record-keeping skills. Good IT skills, including Microsoft Word, Excel, Outlook and electronic record-management systems. Strong communication skills and a professional, customer-focused approach. The ability to communicate appropriately within an organisation supporting vulnerable young people Candidates will be required to satisfy the appropriate Enhanced DBS requirements for the position. Desirable Experience It would be beneficial if you have: An IOSH, NEBOSH, IWFM or other relevant health and safety or facilities-management qualification. Experience within social housing, supported housing, charities, healthcare, education or residential services. Experience supporting fire-alarm checks, fire drills, emergency-lighting checks or Fire Risk Assessment actions. Experience assisting with workplace or COSHH risk assessments. Experience supporting accident and incident reporting. Experience reviewing or maintaining contractor RAMS and compliance documentation. Awareness of RIDDOR, PUWER, LOLER, ISO 45001 or ISO 14001 principles. Experience working in services supporting vulnerable people. Formal NEBOSH qualifications are not essential where candidates can demonstrate relevant practical facilities, compliance, fire-safety or health and safety administration experience. Relevant Job Titles and Experience Health and Safety Assistant H&S Administrator Health and Safety Coordinator Facilities Assistant Facilities Administrator Facilities Coordinator Building Compliance Administrator Compliance Assistant Property Compliance Assistant Property Compliance Coordinator Estates Assistant Estates Administrator Maintenance Administrator Repairs Coordinator Contractor Coordinator Premises Assistant Site Services Assistant Fire Safety Administrator Compliance Officer Supported Housing Social Housing Charity Healthcare Facilities Property Maintenance Statutory Compliance Fire Safety COSHH Risk Assessments Contractor Management RAMS Building Inspections Accident Reporting Compliance Records Planned Maintenance Reactive Repairs
Job Title: Complex Case Tenancies Team Leader Location: Newham Contract Type: Temporary 3-6 months with possibility of being extended to 1 year Rate: 24.37 PAYE hour Our client is seeking a dynamic and experienced Complex Case Tenancies Team Leader to spearhead their Income Collection service. This pivotal role involves leading a specialist team dedicated to investigating and resolving persistent no-access cases across the housing portfolio, ensuring legal compliance and property recovery where necessary. Key Responsibilities: Lead and manage a team of up to 5 Complex Officers, setting clear objectives and driving performance. Ensure high-quality front-line services are delivered to meet organisational goals. Act as the primary liaison with legal, fraud, safeguarding, and tenancy enforcement teams. Represent the organisation at court, committee meetings, and other relevant forums. Coordinate with various teams to ensure effective resolution of complex cases. What Our Client Offers: A collaborative environment focused on providing exceptional services to Newham residents. Opportunities for professional development and training. A commitment to equality and diversity in the workplace. Essential Qualifications and Experience: Demonstrable management experience in a housing-related field. Knowledge of housing legislation, tenancy enforcement, and safeguarding. Experience representing an authority in court settings. Strong communication and negotiation skills, especially in sensitive situations. Ability to manage complex caseloads and lead multi-agency collaborations. Join a forward-thinking organisation that values innovation and service excellence! If you possess a passion for housing services and have the skills to inspire a team, this could be the perfect opportunity for you. Apply now to make a meaningful impact in the Newham community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
03/10/2026
Seasonal
Job Title: Complex Case Tenancies Team Leader Location: Newham Contract Type: Temporary 3-6 months with possibility of being extended to 1 year Rate: 24.37 PAYE hour Our client is seeking a dynamic and experienced Complex Case Tenancies Team Leader to spearhead their Income Collection service. This pivotal role involves leading a specialist team dedicated to investigating and resolving persistent no-access cases across the housing portfolio, ensuring legal compliance and property recovery where necessary. Key Responsibilities: Lead and manage a team of up to 5 Complex Officers, setting clear objectives and driving performance. Ensure high-quality front-line services are delivered to meet organisational goals. Act as the primary liaison with legal, fraud, safeguarding, and tenancy enforcement teams. Represent the organisation at court, committee meetings, and other relevant forums. Coordinate with various teams to ensure effective resolution of complex cases. What Our Client Offers: A collaborative environment focused on providing exceptional services to Newham residents. Opportunities for professional development and training. A commitment to equality and diversity in the workplace. Essential Qualifications and Experience: Demonstrable management experience in a housing-related field. Knowledge of housing legislation, tenancy enforcement, and safeguarding. Experience representing an authority in court settings. Strong communication and negotiation skills, especially in sensitive situations. Ability to manage complex caseloads and lead multi-agency collaborations. Join a forward-thinking organisation that values innovation and service excellence! If you possess a passion for housing services and have the skills to inspire a team, this could be the perfect opportunity for you. Apply now to make a meaningful impact in the Newham community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Good Afternoon, I am currently representing Waltham Forest Council who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Homeownership Officer this role will be based at: E17 4JF, Usually Tuesdays in the office with the rest WFH. The right candidate will: Provide information, support and guidance in relation to service charges, major works, the lease and associated legislation to leaseholders, shared owners and other housing staff. Whilst dealing with enquiries and disputes with regards to service charges and major works. Assist collection officers to maximise the recovery of homeowner rents, service charges/major works and other related income to maintain the viability of the Housing Revenue Account (HRA). Undertake consultations under section 20 of the Landlord and Tenants Act 1985 (as amended) ensuring compliance with the leases and associated legislation We require the following: Must have leasehold Management experience and S20 consultation experience is essential Must demonstrate working knowledge of Excel Basic Functions (X look up and Sumif and Mail Merge Management via word To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
02/10/2026
Contract
Good Afternoon, I am currently representing Waltham Forest Council who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Homeownership Officer this role will be based at: E17 4JF, Usually Tuesdays in the office with the rest WFH. The right candidate will: Provide information, support and guidance in relation to service charges, major works, the lease and associated legislation to leaseholders, shared owners and other housing staff. Whilst dealing with enquiries and disputes with regards to service charges and major works. Assist collection officers to maximise the recovery of homeowner rents, service charges/major works and other related income to maintain the viability of the Housing Revenue Account (HRA). Undertake consultations under section 20 of the Landlord and Tenants Act 1985 (as amended) ensuring compliance with the leases and associated legislation We require the following: Must have leasehold Management experience and S20 consultation experience is essential Must demonstrate working knowledge of Excel Basic Functions (X look up and Sumif and Mail Merge Management via word To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Housing Officer Hourly Rate: 30.06 (Umbrella) Location: Chalkhill, London Job Type: Temporary, Hybrid (Flexible Working) We are recruiting on behalf of a prominent housing provider for a Housing Officer to manage and coordinate housing and estate services within a defined geographical patch in Chalkhill, London. This role requires a proactive individual who can drive and is committed to delivering high-standard services that meet the diverse needs of customers. Day-to-day of the role: Develop and maintain local multi-agency links to deliver efficient, coordinated services. Manage complaints effectively and maintain high customer service standards. Engage with local stakeholders and respond to enquiries from MPs, Councillors, and other stakeholders. Lead tenant and resident associations, ensuring satisfactory outcomes for residents and the organisation. Conduct regular estate inspections and monitor service contracts to ensure high standards. Manage complex tenancy and lease-related issues, including handling anti-social behaviour (ASB) cases and tenancy enforcement. Conduct viewings, manage new tenancy sign-ups, and ensure the well-being of new customers. Required Skills & Qualifications: Strong communication skills, both written and verbal. Experience managing Leasehold & shared ownership tenures. Knowledge of housing and anti-social behaviour related legislation, including service charges. Ability to build and sustain working relationships with key stakeholders. Proven record of delivering excellent customer-focused services. Must have a driving licence as considerable independent travel is required. To apply for this Housing Officer position, please submit your CV your relevant experience and why you are interested in this role.
02/10/2026
Contract
Housing Officer Hourly Rate: 30.06 (Umbrella) Location: Chalkhill, London Job Type: Temporary, Hybrid (Flexible Working) We are recruiting on behalf of a prominent housing provider for a Housing Officer to manage and coordinate housing and estate services within a defined geographical patch in Chalkhill, London. This role requires a proactive individual who can drive and is committed to delivering high-standard services that meet the diverse needs of customers. Day-to-day of the role: Develop and maintain local multi-agency links to deliver efficient, coordinated services. Manage complaints effectively and maintain high customer service standards. Engage with local stakeholders and respond to enquiries from MPs, Councillors, and other stakeholders. Lead tenant and resident associations, ensuring satisfactory outcomes for residents and the organisation. Conduct regular estate inspections and monitor service contracts to ensure high standards. Manage complex tenancy and lease-related issues, including handling anti-social behaviour (ASB) cases and tenancy enforcement. Conduct viewings, manage new tenancy sign-ups, and ensure the well-being of new customers. Required Skills & Qualifications: Strong communication skills, both written and verbal. Experience managing Leasehold & shared ownership tenures. Knowledge of housing and anti-social behaviour related legislation, including service charges. Ability to build and sustain working relationships with key stakeholders. Proven record of delivering excellent customer-focused services. Must have a driving licence as considerable independent travel is required. To apply for this Housing Officer position, please submit your CV your relevant experience and why you are interested in this role.
Housing Maintenance Officer Rate: £18.09 per hour Hours: 37 hours per week Working hours: Monday Friday, 9:00am 5:00pm Start date: Immediate Location: Horsham, with 2 3 days per week office-based Own vehicle: Required for occasional property visits We are seeking an experienced Housing Maintenance Officer to join their Property & Facilities team on an interim basis. The successful candidate will support the Property & Facilities Manager with the delivery of repairs and maintenance across approximately 60 residential properties used for temporary accommodation, affordable accommodation and resettlement accommodation. Key Responsibilities Support the Property & Facilities Manager with the delivery of repairs and maintenance, ensuring works are completed on time and to a high standard. Monitor and supervise contractors undertaking repairs and maintenance, ensuring works meet required safety, certification and quality standards. Check completed works before invoices are approved, ensuring costs are in line with agreed budgets. Provide advice and guidance on matters such as property alterations and rechargeable repairs in accordance with relevant policies and procedures. Work collaboratively with Housing and other Council departments to improve performance and deliver a consistent service. Carry out inspections of vacant properties to meet the requirements of the Council's insurers. Prepare schedules of work for larger repair projects. If you have experience within housing maintenance, property services, repairs or residential property management and are available for an immediate start, please get in touch for further information and a copy of the full job description. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
02/10/2026
Contract
Housing Maintenance Officer Rate: £18.09 per hour Hours: 37 hours per week Working hours: Monday Friday, 9:00am 5:00pm Start date: Immediate Location: Horsham, with 2 3 days per week office-based Own vehicle: Required for occasional property visits We are seeking an experienced Housing Maintenance Officer to join their Property & Facilities team on an interim basis. The successful candidate will support the Property & Facilities Manager with the delivery of repairs and maintenance across approximately 60 residential properties used for temporary accommodation, affordable accommodation and resettlement accommodation. Key Responsibilities Support the Property & Facilities Manager with the delivery of repairs and maintenance, ensuring works are completed on time and to a high standard. Monitor and supervise contractors undertaking repairs and maintenance, ensuring works meet required safety, certification and quality standards. Check completed works before invoices are approved, ensuring costs are in line with agreed budgets. Provide advice and guidance on matters such as property alterations and rechargeable repairs in accordance with relevant policies and procedures. Work collaboratively with Housing and other Council departments to improve performance and deliver a consistent service. Carry out inspections of vacant properties to meet the requirements of the Council's insurers. Prepare schedules of work for larger repair projects. If you have experience within housing maintenance, property services, repairs or residential property management and are available for an immediate start, please get in touch for further information and a copy of the full job description. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Temporary Housing Officer Location: Plymouth Duration: 8 weeks Hours: 37 hours per week Rate: Hourly Rate DOE We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working. The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+. Key responsibilities: Manage a varied caseload of tenancy and estate management matters. Undertake estate inspections, tenancy visits and property-related meetings. Identify and resolve tenancy, estate and neighbourhood issues. Work proactively with residents and partner agencies. Manage anti-social behaviour cases where required. Maintain accurate records and ensure cases are progressed effectively. Build positive relationships with residents, colleagues and external stakeholders. Work across a defined patch while contributing to wider housing management services. About you: We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing. You should have: Previous experience within social housing/housing management. Experience managing a varied tenancy/caseload. Strong communication and customer service skills. The ability to deal confidently and sensitively with a predominantly older resident group. Good knowledge of tenancy and estate management processes. The ability to work independently, prioritise workload and manage competing demands. A full driving licence and access to transport would be advantageous. Working arrangements: The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking. Interviews can be facilitated face-to-face or via Teams. If you are an experienced Housing Officer available for an immediate or short-term opportunity in Plymouth, we'd be keen to hear from you. Please contact Ellie Benson on (phone number removed) to hear more
02/10/2026
Seasonal
Temporary Housing Officer Location: Plymouth Duration: 8 weeks Hours: 37 hours per week Rate: Hourly Rate DOE We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working. The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+. Key responsibilities: Manage a varied caseload of tenancy and estate management matters. Undertake estate inspections, tenancy visits and property-related meetings. Identify and resolve tenancy, estate and neighbourhood issues. Work proactively with residents and partner agencies. Manage anti-social behaviour cases where required. Maintain accurate records and ensure cases are progressed effectively. Build positive relationships with residents, colleagues and external stakeholders. Work across a defined patch while contributing to wider housing management services. About you: We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing. You should have: Previous experience within social housing/housing management. Experience managing a varied tenancy/caseload. Strong communication and customer service skills. The ability to deal confidently and sensitively with a predominantly older resident group. Good knowledge of tenancy and estate management processes. The ability to work independently, prioritise workload and manage competing demands. A full driving licence and access to transport would be advantageous. Working arrangements: The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking. Interviews can be facilitated face-to-face or via Teams. If you are an experienced Housing Officer available for an immediate or short-term opportunity in Plymouth, we'd be keen to hear from you. Please contact Ellie Benson on (phone number removed) to hear more
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Chelmsford who are looking to appoint a Housing Officer for the 6 weeks ongoing, at the rate of 26.25 per hour umbrella Job responsibilities We're looking for candidates with housing experience who are confident dealing with customers, resolving problems and working with tenancy-related matters. Key experience and knowledge: Good understanding of tenancies and housing management Experience dealing directly with customers and resolving housing-related issues Strong communication and customer service skills Ability to manage cases effectively and work to deadlines Experience with lettings would be advantageous Knowledge or experience of court applications/possession proceedings would be a bonus A full driving licence and access to a car is ideally required , as the role may involve travelling between properties/locations This is a great opportunity for an experienced Housing Officer to take on a short-term contract with an established organisation. Should your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy.
02/10/2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Chelmsford who are looking to appoint a Housing Officer for the 6 weeks ongoing, at the rate of 26.25 per hour umbrella Job responsibilities We're looking for candidates with housing experience who are confident dealing with customers, resolving problems and working with tenancy-related matters. Key experience and knowledge: Good understanding of tenancies and housing management Experience dealing directly with customers and resolving housing-related issues Strong communication and customer service skills Ability to manage cases effectively and work to deadlines Experience with lettings would be advantageous Knowledge or experience of court applications/possession proceedings would be a bonus A full driving licence and access to a car is ideally required , as the role may involve travelling between properties/locations This is a great opportunity for an experienced Housing Officer to take on a short-term contract with an established organisation. Should your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy.
Randstad Construction & Property
Northampton, Northamptonshire
Role: Site Manager Location: North Northampton Contract Type: Freelance Temporary (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are recruiting an experienced Site Manager to lead a fast-tracked planned maintenance scheme across Northampton and Kettering. This contract covers internal refurbishments ( kitchens and bathrooms ) across occupied social housing stock. You will be responsible for operational delivery, subcontractor management, H&S compliance, and driving progress to meet strict project completion targets by March 2027 while maintaining high customer satisfaction levels. Key Responsibilities Operational Delivery: Oversee day-to-day site operations, managing trades and sub-contractors to maintain steady flow rates on internal refits. Programme & Quality Control: Drive progress against the construction schedule, monitor build quality, and conduct sign-offs/snagging for completed kitchens and bathrooms. Tenant & RLO Coordination: Work closely with the Resident Liaison Officer (RLO) to manage access schedules, address tenant concerns, and minimise disruption in occupied homes. Health & Safety: Maintain strict H&S standards across all properties, ensure full compliance with risk assessments and method statements (RAMS), and conduct regular toolbox talks. Commercial & Reporting: Track material usage, report weekly progress to the Project Manager, and manage site handover documentation. Key Requirements & Experience Social Housing Expertise: Proven track record as a Site Manager delivering internal social housing refurbishments (specifically high-volume kitchen and bathroom replacements). Occupied Property Management: Deep understanding of working in inhabited properties and managing sub-contractors around resident access. Certifications: Valid SMSTS , First Aid at Work , and CSCS Black/White Card (Asbestos Awareness is highly desirable). Mobility: Full UK Driving Licence and willingness to travel across site locations in North Northamptonshire. IF YOU ARE INTERESTED AND HAVE THE RELEVANT EXPERIENCE CLICK APPLY NOW. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
01/10/2026
Seasonal
Role: Site Manager Location: North Northampton Contract Type: Freelance Temporary (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are recruiting an experienced Site Manager to lead a fast-tracked planned maintenance scheme across Northampton and Kettering. This contract covers internal refurbishments ( kitchens and bathrooms ) across occupied social housing stock. You will be responsible for operational delivery, subcontractor management, H&S compliance, and driving progress to meet strict project completion targets by March 2027 while maintaining high customer satisfaction levels. Key Responsibilities Operational Delivery: Oversee day-to-day site operations, managing trades and sub-contractors to maintain steady flow rates on internal refits. Programme & Quality Control: Drive progress against the construction schedule, monitor build quality, and conduct sign-offs/snagging for completed kitchens and bathrooms. Tenant & RLO Coordination: Work closely with the Resident Liaison Officer (RLO) to manage access schedules, address tenant concerns, and minimise disruption in occupied homes. Health & Safety: Maintain strict H&S standards across all properties, ensure full compliance with risk assessments and method statements (RAMS), and conduct regular toolbox talks. Commercial & Reporting: Track material usage, report weekly progress to the Project Manager, and manage site handover documentation. Key Requirements & Experience Social Housing Expertise: Proven track record as a Site Manager delivering internal social housing refurbishments (specifically high-volume kitchen and bathroom replacements). Occupied Property Management: Deep understanding of working in inhabited properties and managing sub-contractors around resident access. Certifications: Valid SMSTS , First Aid at Work , and CSCS Black/White Card (Asbestos Awareness is highly desirable). Mobility: Full UK Driving Licence and willingness to travel across site locations in North Northamptonshire. IF YOU ARE INTERESTED AND HAVE THE RELEVANT EXPERIENCE CLICK APPLY NOW. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Randstad Construction & Property
Northampton, Northamptonshire
Role: Site Manager Location: North Northampton Contract Type: Freelance Temporary (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are recruiting an experienced Site Manager to lead a fast-tracked planned maintenance scheme across Northampton and Kettering. This contract covers internal refurbishments ( kitchens and bathrooms ) across occupied social housing stock. You will be responsible for operational delivery, subcontractor management, H&S compliance, and driving progress to meet strict project completion targets by March 2027 while maintaining high customer satisfaction levels. Key Responsibilities Operational Delivery: Oversee day-to-day site operations, managing trades and sub-contractors to maintain steady flow rates on internal refits. Programme & Quality Control: Drive progress against the construction schedule, monitor build quality, and conduct sign-offs/snagging for completed kitchens and bathrooms. Tenant & RLO Coordination: Work closely with the Resident Liaison Officer (RLO) to manage access schedules, address tenant concerns, and minimise disruption in occupied homes. Health & Safety: Maintain strict H&S standards across all properties, ensure full compliance with risk assessments and method statements (RAMS), and conduct regular toolbox talks. Commercial & Reporting: Track material usage, report weekly progress to the Project Manager, and manage site handover documentation. Key Requirements & Experience Social Housing Expertise: Proven track record as a Site Manager delivering internal social housing refurbishments (specifically high-volume kitchen and bathroom replacements). Occupied Property Management: Deep understanding of working in inhabited properties and managing sub-contractors around resident access. Certifications: Valid SMSTS , First Aid at Work , and CSCS Black/White Card (Asbestos Awareness is highly desirable). Mobility: Full UK Driving Licence and willingness to travel across site locations in North Northamptonshire. IF YOU ARE INTERESTED AND HAVE THE RELEVANT EXPERIENCE CLICK APPLY NOW. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
01/10/2026
Full time
Role: Site Manager Location: North Northampton Contract Type: Freelance Temporary (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are recruiting an experienced Site Manager to lead a fast-tracked planned maintenance scheme across Northampton and Kettering. This contract covers internal refurbishments ( kitchens and bathrooms ) across occupied social housing stock. You will be responsible for operational delivery, subcontractor management, H&S compliance, and driving progress to meet strict project completion targets by March 2027 while maintaining high customer satisfaction levels. Key Responsibilities Operational Delivery: Oversee day-to-day site operations, managing trades and sub-contractors to maintain steady flow rates on internal refits. Programme & Quality Control: Drive progress against the construction schedule, monitor build quality, and conduct sign-offs/snagging for completed kitchens and bathrooms. Tenant & RLO Coordination: Work closely with the Resident Liaison Officer (RLO) to manage access schedules, address tenant concerns, and minimise disruption in occupied homes. Health & Safety: Maintain strict H&S standards across all properties, ensure full compliance with risk assessments and method statements (RAMS), and conduct regular toolbox talks. Commercial & Reporting: Track material usage, report weekly progress to the Project Manager, and manage site handover documentation. Key Requirements & Experience Social Housing Expertise: Proven track record as a Site Manager delivering internal social housing refurbishments (specifically high-volume kitchen and bathroom replacements). Occupied Property Management: Deep understanding of working in inhabited properties and managing sub-contractors around resident access. Certifications: Valid SMSTS , First Aid at Work , and CSCS Black/White Card (Asbestos Awareness is highly desirable). Mobility: Full UK Driving Licence and willingness to travel across site locations in North Northamptonshire. IF YOU ARE INTERESTED AND HAVE THE RELEVANT EXPERIENCE CLICK APPLY NOW. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Title: Building Surveying Manager Location: Ipswich, Suffolk Salary: £51,000 per annum Type: Permanent, Full-Time We are seeking a Building Surveying Manager to lead a technical surveying team in Ipswich on behalf of a public sector organisation. Key Responsibilities: Lead and mentor a team of building surveyors and technical officers. Oversee capital projects, planned maintenance, and structural compliance across property and housing portfolios. Act as Contract Administrator / Employer's Agent on major works (JCT/NEC). Diagnose structural defects and manage damp/mould remediation programmes. Manage capital budgets, gateway reports, and contractor performance. Requirements: MRICS, MCIOB, or AssocRICS (or equivalent public sector surveying experience). Strong background in contract administration and building pathology. Proven team management and budget handling experience. Full UK Driving Licence and proximity to Ipswich. Package: Salary: £51,000 per annum Excellent public sector pension, holiday entitlement, and flexible/hybrid working options. How to Apply: If you are an experienced Building Surveying Manager looking for a secure, permanent role with great benefits, we want to hear from you! Click 'Apply Now' and submit your updated CV today to be considered. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
01/10/2026
Full time
Job Title: Building Surveying Manager Location: Ipswich, Suffolk Salary: £51,000 per annum Type: Permanent, Full-Time We are seeking a Building Surveying Manager to lead a technical surveying team in Ipswich on behalf of a public sector organisation. Key Responsibilities: Lead and mentor a team of building surveyors and technical officers. Oversee capital projects, planned maintenance, and structural compliance across property and housing portfolios. Act as Contract Administrator / Employer's Agent on major works (JCT/NEC). Diagnose structural defects and manage damp/mould remediation programmes. Manage capital budgets, gateway reports, and contractor performance. Requirements: MRICS, MCIOB, or AssocRICS (or equivalent public sector surveying experience). Strong background in contract administration and building pathology. Proven team management and budget handling experience. Full UK Driving Licence and proximity to Ipswich. Package: Salary: £51,000 per annum Excellent public sector pension, holiday entitlement, and flexible/hybrid working options. How to Apply: If you are an experienced Building Surveying Manager looking for a secure, permanent role with great benefits, we want to hear from you! Click 'Apply Now' and submit your updated CV today to be considered. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Wembley, London Hybrid Working Immediate Start Ongoing Temporary Assignment £21.41 per hour PAYE / £28.19 per hour Umbrella Basic DBS Check Required An exciting opportunity has arisen for an experienced Contracts Officer to join a busy Property Services team within a well-established London Local Authority based in Wembley. This is an ongoing temporary position offering hybrid working and an immediate start for the right candidate. The Role You will play a key role in supporting the delivery of property investment, repairs, servicing and compliance programmes, ensuring high-quality administrative and contract support across the Property Services function. Key responsibilities include: Providing a comprehensive and efficient administrative service to support the Property Services Team. Maintaining accurate asset management data and records to support repairs, investment and cyclical maintenance programmes. Supporting customer and stakeholder engagement activities to ensure effective service delivery. Monitoring performance and expenditure and maintaining comprehensive records and documentation. Managing documentation and legal preparations required for tenancy and leasehold enforcement actions. Coordinating the full forced entry process for gas safety inspections and planned works in accordance with housing legislation. Liaising with residents, contractors and internal teams to ensure successful programme delivery. Preparing reports, performance information and correspondence as required. Essential Requirements Knowledge & Qualifications Knowledge of project administration. Understanding of landlord gas safety obligations and statutory compliance requirements. Knowledge of fire safety regulations and compliance. Understanding of landlord property access requirements and enforcement procedures. Experience Previous experience within a customer service or administrative office environment. Experience monitoring performance and resolving service delivery issues. Strong experience using databases, Microsoft Office applications and spreadsheets. Experience preparing reports and maintaining accurate records. Experience working collaboratively with contractors, residents, stakeholders and internal service teams. Ability to manage a varied workload independently and prioritise effectively. Skills & Abilities Strong analytical skills with the ability to assess information and reach logical conclusions. Excellent organisational and time-management skills. Ability to communicate clearly and professionally, both verbally and in writing. Able to think objectively, evaluate options and make practical recommendations. Strong attention to detail and commitment to delivering high-quality outcomes. What's on Offer? Immediate start. Ongoing temporary assignment. Hybrid working arrangement. Competitive pay rates. Opportunity to gain valuable local authority experience. Supportive and collaborative team environment. Please note: Successful candidates will be required to undergo a Basic DBS check prior to commencement.
01/10/2026
Full time
Wembley, London Hybrid Working Immediate Start Ongoing Temporary Assignment £21.41 per hour PAYE / £28.19 per hour Umbrella Basic DBS Check Required An exciting opportunity has arisen for an experienced Contracts Officer to join a busy Property Services team within a well-established London Local Authority based in Wembley. This is an ongoing temporary position offering hybrid working and an immediate start for the right candidate. The Role You will play a key role in supporting the delivery of property investment, repairs, servicing and compliance programmes, ensuring high-quality administrative and contract support across the Property Services function. Key responsibilities include: Providing a comprehensive and efficient administrative service to support the Property Services Team. Maintaining accurate asset management data and records to support repairs, investment and cyclical maintenance programmes. Supporting customer and stakeholder engagement activities to ensure effective service delivery. Monitoring performance and expenditure and maintaining comprehensive records and documentation. Managing documentation and legal preparations required for tenancy and leasehold enforcement actions. Coordinating the full forced entry process for gas safety inspections and planned works in accordance with housing legislation. Liaising with residents, contractors and internal teams to ensure successful programme delivery. Preparing reports, performance information and correspondence as required. Essential Requirements Knowledge & Qualifications Knowledge of project administration. Understanding of landlord gas safety obligations and statutory compliance requirements. Knowledge of fire safety regulations and compliance. Understanding of landlord property access requirements and enforcement procedures. Experience Previous experience within a customer service or administrative office environment. Experience monitoring performance and resolving service delivery issues. Strong experience using databases, Microsoft Office applications and spreadsheets. Experience preparing reports and maintaining accurate records. Experience working collaboratively with contractors, residents, stakeholders and internal service teams. Ability to manage a varied workload independently and prioritise effectively. Skills & Abilities Strong analytical skills with the ability to assess information and reach logical conclusions. Excellent organisational and time-management skills. Ability to communicate clearly and professionally, both verbally and in writing. Able to think objectively, evaluate options and make practical recommendations. Strong attention to detail and commitment to delivering high-quality outcomes. What's on Offer? Immediate start. Ongoing temporary assignment. Hybrid working arrangement. Competitive pay rates. Opportunity to gain valuable local authority experience. Supportive and collaborative team environment. Please note: Successful candidates will be required to undergo a Basic DBS check prior to commencement.
Looking for a solid step into a role where you'll actually influence how work is delivered on site, not just audit it? I'm working with a well-established organisation that is investing heavily into its safety function. They're looking for a Health & Safety Officer to support maintenance and construction activity. This is a hands-on role supporting teams on repairs, compliance and capital projects ideal for someone who understands CDM and enjoys being visible on site rather than sat behind a desk. The role:You'll be supporting the safe delivery of maintenance and construction works across occupied housing stock, ensuring compliance, influencing behaviours and helping teams get things right first time. You'll be involved in: Providing CDM support, including acting in a Principal Designer capacity Preparing and managing pre-construction information Reviewing construction phase plans, risk assessments and method statements Carrying out site inspections and audits across live environments Supporting contractor management and safe systems of work Investigating incidents and driving improvements Delivering toolbox talks and promoting a proactive safety culture It's a proper mix of technical CDM work and operational HSE support. What they're looking for: NEBOSH General Certificate (minimum) Strong understanding of CDM 2015 Experience in construction, maintenance, housing or property services Confidence reviewing RAMS and construction phase plans Comfortable working on site in live environments Strong communication skills, able to influence operatives and contractors Any experience supporting a Principal Designer function or working in housing is a bonus. Why this role stands out: You're not just auditing, you're genuinely influencing how work is delivered Broad exposure across repairs, compliance and capital projects Strong emphasis on culture, not just compliance A role with visibility across operational teams and leadership Salary & Benefits £50,000 37-hour working week Hybrid working available Mileage / travel required across sites Strong focus on development and CPD If you want something a bit more senior feeling than a typical "Officer" role, this is a really good move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/10/2026
Full time
Looking for a solid step into a role where you'll actually influence how work is delivered on site, not just audit it? I'm working with a well-established organisation that is investing heavily into its safety function. They're looking for a Health & Safety Officer to support maintenance and construction activity. This is a hands-on role supporting teams on repairs, compliance and capital projects ideal for someone who understands CDM and enjoys being visible on site rather than sat behind a desk. The role:You'll be supporting the safe delivery of maintenance and construction works across occupied housing stock, ensuring compliance, influencing behaviours and helping teams get things right first time. You'll be involved in: Providing CDM support, including acting in a Principal Designer capacity Preparing and managing pre-construction information Reviewing construction phase plans, risk assessments and method statements Carrying out site inspections and audits across live environments Supporting contractor management and safe systems of work Investigating incidents and driving improvements Delivering toolbox talks and promoting a proactive safety culture It's a proper mix of technical CDM work and operational HSE support. What they're looking for: NEBOSH General Certificate (minimum) Strong understanding of CDM 2015 Experience in construction, maintenance, housing or property services Confidence reviewing RAMS and construction phase plans Comfortable working on site in live environments Strong communication skills, able to influence operatives and contractors Any experience supporting a Principal Designer function or working in housing is a bonus. Why this role stands out: You're not just auditing, you're genuinely influencing how work is delivered Broad exposure across repairs, compliance and capital projects Strong emphasis on culture, not just compliance A role with visibility across operational teams and leadership Salary & Benefits £50,000 37-hour working week Hybrid working available Mileage / travel required across sites Strong focus on development and CPD If you want something a bit more senior feeling than a typical "Officer" role, this is a really good move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
A Housing Association is currently looking for a Rents Officer on a temporary basis for about 6 months Key responsibilities are as follows Supports the operation business to ensure that accurate rent levels are provided, and accounts and payment methods set up to ensure a smooth and compliant onboarding of new residents Support the Rents Compliance Team to ensure we follow a clear and transparent rent setting process for our customers and deliver on our regulatory, statutory and locally agreed requirements as applicable Ensure the company remains compliant with the regulators economic rent standard through robust and rigorous application of regulatory and statutory rent levels and annual rent reviews. Ensure all relevant elements of the role are delivered in line with company Rent and lettings policies. Administer the setting up of rent accounts and enable residents to pay rent from the outset of their tenancy through the creation of bar-codes. Implementation of the annual rent review, rent budget and rent statement process through giving administrative support. Provide support on improvement projects which relate to the automation or improvement of systems or processes in relation to rents Carry out cyclical data validation checks advising on coding errors and procedural risks. Manage regulatory and non-regulatory rent setting exceptions and exemptions according to relevant policies and contracts. PAYE £24.55 Umbrella £32.56 This is a hybrid role, 2 days in office, 3 from home Essential requirements Experience and knowledge of the affordable housing sector and the regulatory environment in which it operates including rent standard and applicable legislative principles. Excellent analytical skills with proven experience of working with complex data. Proficient numerical skills with proven experience of working with large volumes of data, from multiple sources and testing for accuracy. Excellent written and verbal communication and presentation skills; experience of preparing and delivering reports to Director level Must be advanced level on Excel Must be immediately available or on short notice
01/10/2026
Full time
A Housing Association is currently looking for a Rents Officer on a temporary basis for about 6 months Key responsibilities are as follows Supports the operation business to ensure that accurate rent levels are provided, and accounts and payment methods set up to ensure a smooth and compliant onboarding of new residents Support the Rents Compliance Team to ensure we follow a clear and transparent rent setting process for our customers and deliver on our regulatory, statutory and locally agreed requirements as applicable Ensure the company remains compliant with the regulators economic rent standard through robust and rigorous application of regulatory and statutory rent levels and annual rent reviews. Ensure all relevant elements of the role are delivered in line with company Rent and lettings policies. Administer the setting up of rent accounts and enable residents to pay rent from the outset of their tenancy through the creation of bar-codes. Implementation of the annual rent review, rent budget and rent statement process through giving administrative support. Provide support on improvement projects which relate to the automation or improvement of systems or processes in relation to rents Carry out cyclical data validation checks advising on coding errors and procedural risks. Manage regulatory and non-regulatory rent setting exceptions and exemptions according to relevant policies and contracts. PAYE £24.55 Umbrella £32.56 This is a hybrid role, 2 days in office, 3 from home Essential requirements Experience and knowledge of the affordable housing sector and the regulatory environment in which it operates including rent standard and applicable legislative principles. Excellent analytical skills with proven experience of working with complex data. Proficient numerical skills with proven experience of working with large volumes of data, from multiple sources and testing for accuracy. Excellent written and verbal communication and presentation skills; experience of preparing and delivering reports to Director level Must be advanced level on Excel Must be immediately available or on short notice
Resident Liaison Officer Area: Liverpool Start Date: October 2026 Duration: 5 months+ Hours: 40 hours per week, Monday to Friday, 8:00am - 4:30pm Pay Rate: £14.00 per hour Mileage: £0.25 per mile - site mileage only Job Type: Freelance / Temporary Sector: Social Housing Our client a leading building contractor is currently recruiting an experienced Resident Liaison Officer to work on a large-scale social housing kitchens and bathrooms refurbishment project in Liverpool and surrounding areas. This is a long-term freelance opportunity for someone with excellent communication and customer service skills who is confident dealing with residents, resolving queries and working alongside site teams. The successful candidate will help ensure residents are kept informed and supported throughout the refurbishment works, acting as an important link between residents, the contractor and the site team. Resident Liaison Officer Key Responsibilities Set up, manage and deliver the Tenant/Customer/Resident Liaison Service across multiple sites. Maintain regular communication with residents throughout the works. Provide residents with clear information regarding planned works, schedules and any disruption. Coordinate appointments and help ensure access to properties. Act as the main point of contact between residents and site teams. Attend regular meetings with client representatives and residents. Deal with resident queries and concerns promptly and professionally. Manage complaints and act as a point of escalation where required. Support residents throughout the refurbishment process and explain the works being undertaken. Organise and attend resident meetings, drop-in sessions and engagement events. Maintain accurate records and update the on-site database throughout the project. Provide reports on resident feedback, recurring issues and ongoing concerns. Ensure a consistent and professional approach to customer care at all times. Resident Liaison Officer Requirements Previous experience as a Resident Liaison Officer or in a similar customer-facing role. Experience within social housing, housing management or the construction sector is highly desirable. Excellent communication and interpersonal skills. Ability to build positive relationships with residents from a wide range of backgrounds. Calm and professional approach when dealing with complaints or difficult situations. Good problem-solving skills and the ability to resolve issues effectively. Strong organisational and administrative skills. Ability to work to tight deadlines and manage a busy workload. Good IT skills, including Microsoft Excel and database systems. Basic understanding of construction and refurbishment works within social housing. Full UK driving licence and own vehicle essential. Willingness to travel between different sites, sometimes involving journeys of up to one hour. CSCS Card preferred. Asbestos Awareness and Manual Handling certificates required/preferred. What the Role Offers £14.00 per hour 40 hours per week Monday to Friday, 8:00am - 4:30pm 5-month contract with potential for longer-term work £0.25 per mile for site mileage Long-term social housing refurbishment project Opportunity to work with a leading building contractor Interested? If you have previous Resident Liaison, Social Housing or construction customer service experience and are available to start in October, please apply online now To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
01/10/2026
Full time
Resident Liaison Officer Area: Liverpool Start Date: October 2026 Duration: 5 months+ Hours: 40 hours per week, Monday to Friday, 8:00am - 4:30pm Pay Rate: £14.00 per hour Mileage: £0.25 per mile - site mileage only Job Type: Freelance / Temporary Sector: Social Housing Our client a leading building contractor is currently recruiting an experienced Resident Liaison Officer to work on a large-scale social housing kitchens and bathrooms refurbishment project in Liverpool and surrounding areas. This is a long-term freelance opportunity for someone with excellent communication and customer service skills who is confident dealing with residents, resolving queries and working alongside site teams. The successful candidate will help ensure residents are kept informed and supported throughout the refurbishment works, acting as an important link between residents, the contractor and the site team. Resident Liaison Officer Key Responsibilities Set up, manage and deliver the Tenant/Customer/Resident Liaison Service across multiple sites. Maintain regular communication with residents throughout the works. Provide residents with clear information regarding planned works, schedules and any disruption. Coordinate appointments and help ensure access to properties. Act as the main point of contact between residents and site teams. Attend regular meetings with client representatives and residents. Deal with resident queries and concerns promptly and professionally. Manage complaints and act as a point of escalation where required. Support residents throughout the refurbishment process and explain the works being undertaken. Organise and attend resident meetings, drop-in sessions and engagement events. Maintain accurate records and update the on-site database throughout the project. Provide reports on resident feedback, recurring issues and ongoing concerns. Ensure a consistent and professional approach to customer care at all times. Resident Liaison Officer Requirements Previous experience as a Resident Liaison Officer or in a similar customer-facing role. Experience within social housing, housing management or the construction sector is highly desirable. Excellent communication and interpersonal skills. Ability to build positive relationships with residents from a wide range of backgrounds. Calm and professional approach when dealing with complaints or difficult situations. Good problem-solving skills and the ability to resolve issues effectively. Strong organisational and administrative skills. Ability to work to tight deadlines and manage a busy workload. Good IT skills, including Microsoft Excel and database systems. Basic understanding of construction and refurbishment works within social housing. Full UK driving licence and own vehicle essential. Willingness to travel between different sites, sometimes involving journeys of up to one hour. CSCS Card preferred. Asbestos Awareness and Manual Handling certificates required/preferred. What the Role Offers £14.00 per hour 40 hours per week Monday to Friday, 8:00am - 4:30pm 5-month contract with potential for longer-term work £0.25 per mile for site mileage Long-term social housing refurbishment project Opportunity to work with a leading building contractor Interested? If you have previous Resident Liaison, Social Housing or construction customer service experience and are available to start in October, please apply online now To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £35,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
01/10/2026
Full time
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £35,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Job Purpose The Procurement and Contract Officer will support the delivery and management of Temporary Accommodation and Resettlement services by procuring suitable accommodation, managing contracts and maintaining effective relationships with landlords, providers and other stakeholders. The role will ensure quality, compliance and value for money while supporting accommodation-related projects and delivering a professional, customer-focused service. Key Roles & Responsibilities Develop and support strategies, policies and programmes to improve the supply and management of accommodation for households in housing need. Commission, procure and manage accommodation contracts, ensuring quality, value for money and compliance with Client requirements. Tender, evaluate and award contracts to accommodation providers in accordance with financial regulations and legal requirements. Develop and maintain strong working relationships with private landlords, letting agents, property owners and accommodation providers. Carry out property inspections to assess suitability, investigate disrepair complaints and maintain accurate property inventories. Monitor contract, project and service-level agreement performance, addressing under-performance, service failures and financial or legal issues. Analyse demand, supply, performance and financial data to support effective accommodation planning and commissioning decisions. Liaise with landlords, agents, tenants, contractors and other stakeholders to resolve accommodation and tenancy-related issues. Maintain accurate service records and prepare performance information, reports and other documentation required by management. Respond effectively to customer enquiries and complaints while promoting good property standards, supporting move-on from emergency accommodation and ensuring compliance with relevant legislation and policies. Qualifications & Experience GCSE Grade C or above in English and Maths, or equivalent qualifications. Understanding of the private rented sector and issues relating to the acquisition and supply of accommodation. Knowledge of security of tenure, health and safety, housing standards and housing benefit regulations. Experience working within a social housing, private housing or related environment. Experience of procurement and contract management, including identifying and addressing under-performance. Experience of working with private landlords, letting agents or accommodation providers. Strong verbal and written communication skills, with the ability to negotiate and communicate clearly using plain English. Ability to manage a varied and demanding workload while maintaining a consistently high standard of work with limited supervision. Ability to assess service issues, identify appropriate solutions and communicate recommendations effectively. Commitment to equal opportunities and an understanding of the diverse needs of customers, with the ability to work effectively with colleagues, customers and external partners. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.
01/10/2026
Contract
Job Purpose The Procurement and Contract Officer will support the delivery and management of Temporary Accommodation and Resettlement services by procuring suitable accommodation, managing contracts and maintaining effective relationships with landlords, providers and other stakeholders. The role will ensure quality, compliance and value for money while supporting accommodation-related projects and delivering a professional, customer-focused service. Key Roles & Responsibilities Develop and support strategies, policies and programmes to improve the supply and management of accommodation for households in housing need. Commission, procure and manage accommodation contracts, ensuring quality, value for money and compliance with Client requirements. Tender, evaluate and award contracts to accommodation providers in accordance with financial regulations and legal requirements. Develop and maintain strong working relationships with private landlords, letting agents, property owners and accommodation providers. Carry out property inspections to assess suitability, investigate disrepair complaints and maintain accurate property inventories. Monitor contract, project and service-level agreement performance, addressing under-performance, service failures and financial or legal issues. Analyse demand, supply, performance and financial data to support effective accommodation planning and commissioning decisions. Liaise with landlords, agents, tenants, contractors and other stakeholders to resolve accommodation and tenancy-related issues. Maintain accurate service records and prepare performance information, reports and other documentation required by management. Respond effectively to customer enquiries and complaints while promoting good property standards, supporting move-on from emergency accommodation and ensuring compliance with relevant legislation and policies. Qualifications & Experience GCSE Grade C or above in English and Maths, or equivalent qualifications. Understanding of the private rented sector and issues relating to the acquisition and supply of accommodation. Knowledge of security of tenure, health and safety, housing standards and housing benefit regulations. Experience working within a social housing, private housing or related environment. Experience of procurement and contract management, including identifying and addressing under-performance. Experience of working with private landlords, letting agents or accommodation providers. Strong verbal and written communication skills, with the ability to negotiate and communicate clearly using plain English. Ability to manage a varied and demanding workload while maintaining a consistently high standard of work with limited supervision. Ability to assess service issues, identify appropriate solutions and communicate recommendations effectively. Commitment to equal opportunities and an understanding of the diverse needs of customers, with the ability to work effectively with colleagues, customers and external partners. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: £41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
01/10/2026
Full time
Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: £41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
Resident Liaison Officer Location: North West London Contract: Temporary - Maternity Cover Rate: 23.00 per hour Umbrella Working Pattern: Hybrid - Office & Site Based About the Role We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a property services team in North West London on a temporary maternity cover contract. The successful candidate will be responsible for maintaining strong relationships with residents throughout repair and maintenance works, ensuring they are kept fully informed and supported throughout the process. You will work closely with internal teams and other stakeholders to ensure repairs are delivered effectively and residents receive a consistent, high-quality service. Key Responsibilities Act as the main point of contact for residents throughout repair and maintenance works. Maintain positive and professional relationships with residents, helping to build trust and confidence. Keep residents informed of repair progress, timescales and any changes to planned works. Respond promptly and professionally to resident enquiries via telephone and email. Prepare clear, accurate reports and maintain appropriate records. Liaise closely with colleagues across the workstream and wider business to ensure a coordinated approach. Raise and process orders where required. Manage correspondence and general administrative duties associated with the workstream. Identify and escalate any resident concerns or issues appropriately. Ensure service commitments are delivered consistently and contribute to improved customer satisfaction. Attend site visits and resident meetings as required. About You Previous experience working as a Resident Liaison Officer , ideally within social housing, property services, repairs or maintenance. Strong customer service and communication skills. Confident dealing directly with residents and managing potentially challenging conversations. Excellent written and verbal communication skills. Strong organisational and administrative skills. Ability to prepare accurate reports and maintain clear records. Good IT skills, including Microsoft Office. Ability to work effectively both independently and as part of a wider team. Full UK driving licence and access to your own vehicle. Willingness to work across both office and site environments. Business mileage will be reimbursed in line with company policy for required site visits.
30/09/2026
Seasonal
Resident Liaison Officer Location: North West London Contract: Temporary - Maternity Cover Rate: 23.00 per hour Umbrella Working Pattern: Hybrid - Office & Site Based About the Role We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a property services team in North West London on a temporary maternity cover contract. The successful candidate will be responsible for maintaining strong relationships with residents throughout repair and maintenance works, ensuring they are kept fully informed and supported throughout the process. You will work closely with internal teams and other stakeholders to ensure repairs are delivered effectively and residents receive a consistent, high-quality service. Key Responsibilities Act as the main point of contact for residents throughout repair and maintenance works. Maintain positive and professional relationships with residents, helping to build trust and confidence. Keep residents informed of repair progress, timescales and any changes to planned works. Respond promptly and professionally to resident enquiries via telephone and email. Prepare clear, accurate reports and maintain appropriate records. Liaise closely with colleagues across the workstream and wider business to ensure a coordinated approach. Raise and process orders where required. Manage correspondence and general administrative duties associated with the workstream. Identify and escalate any resident concerns or issues appropriately. Ensure service commitments are delivered consistently and contribute to improved customer satisfaction. Attend site visits and resident meetings as required. About You Previous experience working as a Resident Liaison Officer , ideally within social housing, property services, repairs or maintenance. Strong customer service and communication skills. Confident dealing directly with residents and managing potentially challenging conversations. Excellent written and verbal communication skills. Strong organisational and administrative skills. Ability to prepare accurate reports and maintain clear records. Good IT skills, including Microsoft Office. Ability to work effectively both independently and as part of a wider team. Full UK driving licence and access to your own vehicle. Willingness to work across both office and site environments. Business mileage will be reimbursed in line with company policy for required site visits.
Resident Liaison Officer North West London Temporary Fully Office Based 23.00 per hour Umbrella Social Housing/Complaints Experience Needed Daniel Owen are proud to be representing a well-known company based in the North West London area who are looking for a highly skilled Resident Liaison Officer to join their team. Purpose of the Job - Resident Liaison Officer Act as the main point of contact for residents throughout gas repairs and servicing works, ensuring they are kept informed and supported. Coordinate appointments between residents, operatives and contractors, ensuring works are arranged efficiently and within required timescales. Manage and resolve resident enquiries and complaints, providing clear updates and escalating issues where necessary. Liaise with contractors, supervisors and internal teams to monitor the progress of works and ensure any issues are dealt with promptly. Maintain accurate records and update systems to reflect job progress, appointments, complaints and outcomes. Support the delivery of excellent customer service by building positive relationships with residents and ensuring a smooth and coordinated repairs service.
30/09/2026
Seasonal
Resident Liaison Officer North West London Temporary Fully Office Based 23.00 per hour Umbrella Social Housing/Complaints Experience Needed Daniel Owen are proud to be representing a well-known company based in the North West London area who are looking for a highly skilled Resident Liaison Officer to join their team. Purpose of the Job - Resident Liaison Officer Act as the main point of contact for residents throughout gas repairs and servicing works, ensuring they are kept informed and supported. Coordinate appointments between residents, operatives and contractors, ensuring works are arranged efficiently and within required timescales. Manage and resolve resident enquiries and complaints, providing clear updates and escalating issues where necessary. Liaise with contractors, supervisors and internal teams to monitor the progress of works and ensure any issues are dealt with promptly. Maintain accurate records and update systems to reflect job progress, appointments, complaints and outcomes. Support the delivery of excellent customer service by building positive relationships with residents and ensuring a smooth and coordinated repairs service.
