32 jobs found

Our client is a growing housing provider operating across Swansea and the surrounding areas of South Wales. Following a recent organisational merger and systems integration, the organisation is continuing to develop and strengthen its housing service. With a significant programme of new-build homes coming forward, alongside an ongoing programme of vacant-property management, this is an exciting opportunity to join the team and play a key role in delivering high-quality housing services to local communities. About the Housing Officer: This is a generic housing management role, covering Swansea and surrounding areas. The successful candidate will manage a varied tenancy caseload and provide support across the full tenancy lifecycle, including tenancy management, tenant engagement, neighbourhood issues, property visits and tenancy sustainment. There will also be a strong focus on supporting the letting and occupation of new-build homes, as well as assisting with the wider vacant-property programme. However, this is not a purely lettings-focused position and will provide the opportunity to undertake a broad range of housing management responsibilities. The role is community-based and will require regular travel across Swansea and surrounding areas, alongside flexible hybrid working. Key Responsibilities of a Housing Officer: Manage a varied caseload of tenants and properties across Swansea and surrounding areas. Deliver generic tenancy and housing management services throughout the tenancy lifecycle. Manage lettings, allocations, sign-ups and tenant moves for new and vacant properties. Undertake tenancy and property visits, addressing issues proactively. Manage tenancy breaches, anti-social behaviour and neighbourhood issues. Support tenancy sustainment and work with tenants to resolve issues. Work closely with repairs, income, housing and other internal teams. Maintain accurate tenancy records and case management information. Manage your own workload, diary and travel effectively. Contribute to the ongoing development of the housing service. About You: Experience working as a Housing Officer, Tenancy Officer or in a similar social housing role. Good knowledge of generic tenancy and housing management. Experience managing a caseload and working directly with tenants. Understanding of tenancy legislation, policies and procedures. Previous lettings or allocations experience is desirable. Confident dealing with tenancy breaches, ASB and challenging situations. Strong communication and relationship-building skills. Organised and able to manage your own workload and diary. Comfortable travelling across Swansea and surrounding areas. Able to work independently while also contributing effectively as part of a wider team. Customer-focused, proactive and committed to delivering a high-quality housing service. Flexible and adaptable, with the ability to support a developing housing service. What's on Offer? 39,861 per annum Permanent position Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Varied generic Housing Officer role Community-based working across Swansea and surrounding areas Opportunity to work across new-build, lettings, voids and wider tenancy management If this Housing Officer role is of interest please apply or contact (url removed)

Housing Officer Up to 37,000 including 2000 car allowance (based on skills and experience.) Permanent, Full time Please note: Patches vary across the Oxford to Cambridge arc. Do you want to make a difference in the Community as a Housing Officer? We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. Key Responsibilities Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. As a Housing Officer you'll have: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Housing Officer Location: Northamptonshire - Corby and Kettering Contract: Temporary Hours: Full-time Duration: Ongoing This role is site based 5 days a week We are currently recruiting for an experienced Housing Officer to join a local authority housing team based Northampton . This is an excellent opportunity for a proactive housing professional to take responsibility for a portfolio of properties and provide an effective, customer-focused housing management service. The Role As a Housing Officer, you will be responsible for managing a caseload of properties and tenants, ensuring tenancy and estate management issues are dealt with promptly and in accordance with relevant legislation and policies. Your responsibilities will include: Managing a designated patch of properties and tenancies. Providing advice and support to tenants on a range of housing matters. Dealing with tenancy breaches, anti-social behaviour and other tenancy management issues. Carrying out tenancy visits, inspections and estate management activities. Taking appropriate action in relation to rent arrears and tenancy enforcement. Working closely with tenants to prevent tenancy failure and homelessness. Investigating complaints and responding to customer enquiries. Liaising with internal teams, contractors and external agencies. Identifying safeguarding concerns and making appropriate referrals. Maintaining accurate and up-to-date case records. Taking appropriate enforcement action where required. Supporting vulnerable tenants and working with partner agencies to achieve positive outcomes. About You The successful candidate will ideally have previous experience working within a social housing, local authority or housing association environment. You will have: Previous experience working as a Housing Officer or in a similar housing management role. Good knowledge of tenancy management and housing legislation. Experience dealing with anti-social behaviour, tenancy breaches and rent arrears. Excellent communication and interpersonal skills. The ability to manage a varied caseload effectively. Experience working with vulnerable residents and complex cases. Strong organisational and administrative skills. The ability to work independently while contributing effectively to a wider team. A professional, customer-focused and solution-driven approach. The ability to handle difficult conversations and challenging situations confidently. Why Apply? This is a great opportunity to secure a role within an established housing service in Northampton , offering the chance to develop your housing management experience while making a positive difference to residents. If you feel you meet the above criteria for a Housing Officer please apply within, more information contact the below details.

ASB Team Leader London Hybrid / Field Based Rate: £450.02 per day IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours (37) Role Summary The successful candidate will be responsible for managing a team of ASB Complex Case Officers, ensuring high-quality case management, robust enforcement activity and effective partnership working to reduce and prevent anti-social behaviour. This role requires an experienced ASB professional who can provide leadership, drive performance and work collaboratively with internal teams, statutory partners and community organisations to deliver positive outcomes. What You Will Do As An ASB Team Leader - Lead and manage a team of ASB Complex Case Officers, ensuring effective delivery of complex ASB case management. - Provide operational leadership, guidance and support to officers managing challenging and high-risk cases. - Coordinate partnership working with agencies including police, probation, health services, fire services, community groups and other stakeholders. - Support the delivery of effective problem-solving approaches to prevent and reduce anti-social behaviour. - Oversee investigations, ensuring cases are managed appropriately, evidence is gathered and enforcement action is progressed where required. - Provide advice and support on legal interventions, including actions under ASB legislation and associated housing legislation. - Support court proceedings by assisting with case preparation, evidence gathering, statements and attendance as a witness when required. What You Will Need As An ASB Team Leader - Proven experience leading or managing complex ASB, enforcement or community safety casework. - Strong knowledge of ASB legislation, statutory duties, enforcement processes and best practice approaches. - Experience managing complex investigations and preparing cases for formal enforcement action. - Experience working with multi-agency partnerships to achieve positive outcomes. - Excellent communication, negotiation and problem-solving skills with the ability to engage with a range of stakeholders. - Ability to manage and motivate a team, driving performance and maintaining high service standards. - Experience representing an organisation in court or providing evidence as a witness is desirable. - Full UK driving licence and access to a vehicle for site visits. What's On Offer - Competitive day rate of £450.02 per day - Initial 3-month contract with potential extension - Inside IR35 engagement via umbrella - Opportunity to lead a specialist ASB service and manage complex community safety cases - A varied role involving leadership, enforcement, partnership working and service improvement Application for ASB Team Leader Apply today or contact our recruitment consultant to discuss this ASB Team Leader opportunity.

Neighbourhood Housing Officer Northamptonshire Field Based Rate: £32.10 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours (37 Hours) Role Summary Reporting to the Housing Manager, you will deliver a high-quality, customer-focused housing management service to tenants and leaseholders. The role will involve managing a varied caseload covering tenancy management, rent arrears, anti-social behaviour, estate management, customer engagement and supporting residents to sustain their tenancies. This is an excellent opportunity for an experienced housing professional to make a positive impact within local communities while supporting the delivery of effective neighbourhood services. What You Will Do As A Neighbourhood Housing Officer - Deliver a proactive tenancy management service, providing advice, guidance and support to tenants and leaseholders. - Carry out home visits, tenancy reviews, property inspections and tenancy-related assessments. - Manage tenancy changes, mutual exchanges, property alterations and other housing-related applications. - Investigate and manage anti-social behaviour cases, tenancy breaches and customer concerns, taking appropriate action where required. - Support residents experiencing financial difficulties through effective rent arrears management, repayment plans and referrals to support services. - Undertake estate inspections, identify issues and work with residents and partner agencies to improve neighbourhoods. - Support empty property processes including advertising, viewings, sign-ups and customer welcome meetings. What You Will Need As A Neighbourhood Housing Officer - Previous experience working in a similar housing management role within a local authority or housing provider environment. - Strong knowledge of tenancy management, housing legislation, regulation and possession processes. - Experience managing cases involving vulnerable residents, complex needs and challenging behaviour. - Excellent communication, negotiation and problem-solving skills. - Ability to manage your own workload effectively and work to deadlines and performance targets. - Full driving licence and access to a vehicle for work purposes. What's On Offer - £32.10 per hour contract rate - Initial 3-month contract with potential extension - Opportunity to support frontline housing services within a local authority setting - A varied role working directly with tenants, communities and partner organisations Application for Neighbourhood Housing Officer Apply today or contact our recruitment consultant to discuss this Neighbourhood Housing Officer opportunity.

Housing Officer Initial 3-Month Contract Potential Extension Bristol (BS1) Hybrid Working £18.35 PAYE or £23.29 Umbrella per hour Are you an experienced housing professional with a strong background in tenancy management and social housing? Client Snapshot : We re working with an established public-sector housing service seeking a Housing Officer to provide a high-quality tenancy management service across a designated patch. You ll manage tenancies from beginning to end, help residents sustain their homes and address issues including anti-social behaviour, tenancy breaches and hate crime. Vacancy Brief : Full-time position Initial three-month contract with the potential for extension Based in Bristol, postcode BS3 Hybrid working across the office, community locations and home Working from home available two days per week Current full driving licence required; a pool car is available, so your own vehicle is not essential Standard DBS check required Key Responsibilities : Manage tenancies, properties and sites across a designated housing patch in accordance with policies and procedures Provide advice and support to help tenants sustain successful tenancies Investigate and respond effectively to tenancy breaches, anti-social behaviour and hate crime Manage a varied caseload and resolve complex tenancy, neighbourhood, complaint and enquiry matters Conduct property and estate visits, ensuring housing sites are safe and well maintained Identify residents support needs and work collaboratively with colleagues, partner agencies and community services Maintain accurate records and participate in multi-agency meetings, case conferences, resident groups and local initiatives Ideal Candidate Profile : Previous experience within housing, social housing or a relevant public or third-sector service Understanding of housing legislation relating to tenancy management and the issues affecting social housing tenants Experience managing a housing patch, caseload, tenancies or property assets Ability to handle challenging situations professionally, sensitively and confidently Excellent communication, organisation, IT and problem-solving skills A CIH Certificate in Housing Practice or equivalent qualification would be advantageous If you re an organised and customer-focused housing professional who can confidently manage tenancies, neighbourhood issues and resident relationships, we d love to hear from you. Housing Officer Tenancy Management Officer Neighbourhood Housing Officer Social Housing Officer Tenancy Officer Community Housing Officer Estate Management Officer Housing Management Officer Tenancy Sustainment Officer Housing Caseworker ASB Officer Council Housing Officer Housing Officer Bristol Housing Jobs BS3 Hybrid Housing Officer Tenancy Management Jobs Social Housing Jobs Bristol

Full time - site based in N12 Finchley - 9am to 6pm Managing a block of 91 flats reporting into the onsite Housing Officer. Tools and uniform provided . Caretaker responsibilities: Summary of Responsibilities and Personal Duties: Sweep and clean all internal and external areas on a scheduled and a reactive basis, including the safe use of appropriate equipment, chemicals, and materials. End of tenancy clean of individual flats (deep Clean) Remove fly-tipping, or other bulky items, from communal areas and dwellings to an appropriate area. Carry our general repairs such as light switch changing, changing light bulbs dealing with blocked drainage, mastic, grout, and changing door locks Carry out systematic checks on a scheduled or reactive basis, and sorting or reporting problems, including but not limited to litter bins, communal lighting, boiler and hot water issues, fire safety hazards and communal repairs Request and monitor repairs to communal areas, using appropriate means or by communicating with relevant managers or supervisors Identify and report any welfare or safeguarding concerns about residents Identify and report nuisance, anti-social behaviour or criminal behaviour Look after and use appropriate uniform, personal protective equipment and devices relevant to your role. Ensure high quality outcomes across all tasks, including the compliance with and standards. Carry out any other tasks as and when required.

Tenancy Management Officer South London - covering Southwark and Lewisham £33,600 - £37,000, depending on experience Successful candidate will undergo a basic DBS check Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you ll be doing Leading and resolving ASB and tenancy enforcement cases from start to finish Conducting investigations, risk assessments and developing clear case plans Managing breaches including illegal occupation, abandonment and subletting Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability Preparing high-quality legal documentation and attending court where necessary Working closely with police, local authorities, safeguarding teams and community partners Maintaining accurate records and ensuring compliance with legislation and policy Identifying trends and contributing to service improvement and prevention strategies What we re looking for We are seeking someone with strong experience in Anti Social Behaviour (ASB) or tenancy management, ideally within social housing or a similar regulated environment. You will also bring: Strong investigative and case management skills Confidence handling complex, sensitive and sometimes confrontational situations Excellent communication skills with the ability to build trust and de-escalate issues Experience working collaboratively across agencies and internal teams A methodical and evidence-led approach to decision making A commitment to delivering fair, proportionate and legally sound outcomes Why join Hyde? At Hyde, you ll be part of an organisation that is ambitious, professional, and deeply committed to making a difference. We take pride in delivering high-quality housing services and building stronger communities. We own and manage 125,000 homes and are driven by a strong social purpose creating safe, affordable homes and thriving communities. This is a unique opportunity to make a meaningful difference in later living communities. You ll play a vital role in ensuring customers feel safe, supported, and connected while helping to shape thriving, inclusive neighbourhoods. Benefits Excellent pension Generous holiday allowance Life assurance Flexible benefits platform Career development & learning support Volunteering days Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

Housing Officer London Local Authority Hybrid Working Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension 22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Estate Manager Richmond TW1 3AB Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Community Housing Officer Location: Torfaen office, community and home-based working Contract: Temporary - 3 months Hourly rate: £20.00 £26.10 per hour DBS: Enhanced DBS required We are currently recruiting for an experienced Community Housing Officer for a reputable housing association on a 3-month temporary assignment, covering the Cwmbran and wider Torfaen area. This is a varied and rewarding role where you will provide excellent, holistic housing management services, working closely with customers, communities and partner organisations to support sustainable tenancies and positive customer outcomes. About the role As a Community Housing Officer, you will manage a portfolio of tenancies and provide a person-centred, relationship-based service. You will work proactively with customers to identify their needs, resolve issues and connect them with appropriate internal and external support. Key areas of responsibility will include: Managing tenancies and ensuring customers understand their rights and responsibilities Rent collection and arrears management Managing voids and tenancy turnover Investigating and managing reports of anti-social behaviour (ASB) Supporting the management of property conditions Providing bespoke, person-centred interventions to promote tenancy sustainability Identifying changing customer needs and responding proactively Working in partnership with internal teams, external agencies and local organisations Involving tenants and residents in the development and improvement of services and communities Using data and performance information to support effective service delivery and continuous improvement Contributing to the development of sustainable communities and positive customer outcomes About you We are looking for someone with experience working in a customer-focused environment, ideally within housing management or a related service. You will have: Knowledge of relevant housing legislation and tenancy management practices Experience of working independently and using your own initiative with minimal supervision A proven ability to establish effective partnerships and deliver positive outcomes Excellent verbal and written communication skills Strong organisational skills, with the ability to manage competing priorities and deadlines A positive, solution-focused approach and the ability to deal confidently with complex situations The ability to negotiate, influence and build effective relationships with customers, colleagues and stakeholders A high level of personal integrity and a commitment to equality and diversity The resilience and flexibility to work effectively in a changing environment A recognised housing qualification, or a willingness to work towards one, would be desirable. Welsh language skills would also be highly beneficial. Working arrangements - The role is based across Torfaen, with a combination of office, community and home working. Regular home and site visits will be required, with occasional evening work and, rarely, weekend working. You will need to be able to travel effectively and in a timely manner throughout Torfaen, either as a car driver or through another suitable means of transport. If you have housing management experience and are looking for your next temporary opportunity, we would be keen to hear from you. For more information, please call Emma Keir or Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply - contact us for details.

We are looking for an experienced Housing Officer to join a busy housing association in the West Midlands. You will manage an allocated caseload of residents and provide a high-quality tenancy and neighbourhood management service. Key Responsibilities Manage a portfolio of residential tenancies from sign-up through to termination. Conduct tenancy visits, estate inspections and tenancy audits. Manage rent arrears, tenancy breaches and tenancy sustainment. Investigate and manage anti-social behaviour (ASB) cases. Identify and appropriately escalate safeguarding and vulnerability concerns. Support residents with tenancy-related issues, welfare benefits and signposting to appropriate services. Work closely with local authorities, police, social services and other partner agencies. Take appropriate enforcement and legal action where required. Maintain accurate case records and ensure all work is completed within agreed timescales. Deliver a professional, customer-focused service and contribute to improving local communities. About You You will ideally have: Previous experience in housing, tenancy management, social housing or a related environment. Experience managing a caseload and dealing with complex customer issues. Knowledge of tenancy management, rent arrears and ASB. Good understanding of safeguarding and working with vulnerable residents. Excellent communication, organisation and problem-solving skills. The confidence to deal with challenging situations and difficult conversations. Good IT and case management skills. A relevant housing qualification (e.g. CIH) is desirable. A full UK driving licence and access to a vehicle may be required.

We are seeking a proactive and customer-focused Housing Officer to join a London-based housing co-operative. The successful candidate will be responsible for managing a designated patch of properties, delivering high-quality housing management services, and ensuring residents receive excellent support. The role involves tenancy management, estate inspections, income collection, resident engagement, and partnership working to maintain sustainable tenancies and thriving communities. Working closely with residents, contractors, local authorities, and partner agencies, you will ensure high standards of housing management and customer service are delivered across the co-operative. Key Responsibilities Manage a designated patch of properties and act as the first point of contact for residents. Conduct tenancy sign-ups, reviews, audits, and end-of-tenancy procedures. Investigate tenancy breaches and take appropriate enforcement action where required. Manage rent arrears cases, agree repayment plans, and support income recovery. Investigate and resolve anti-social behaviour and neighbour disputes. Work with support agencies to sustain tenancies and safeguard vulnerable residents. Carry out estate inspections and report communal repairs or environmental issues. Monitor property and estate standards to ensure a safe and pleasant living environment. Promote resident engagement and support community initiatives. Maintain accurate records and ensure compliance with relevant policies and legislation. Person Specification Essential: Experience in a housing management, housing officer, or similar role. Knowledge of tenancy management, rent arrears, and anti-social behaviour casework. Strong communication, customer service, and problem-solving skills. Ability to manage a varied caseload and prioritise competing demands. Experience conducting home visits and working directly with residents. Good IT skills and experience working with Northgate. Desirable: Experience working within a housing co-operative, housing association, or social housing environment. Knowledge of housing legislation and tenancy enforcement processes. CIH qualification. This is an excellent opportunity for a housing professional who is passionate about delivering high-quality services and building positive relationships with residents in a community-focused housing co-operative.

Housing Officer West London Hybrid Working 9-Month Contract Are you an experienced Housing Officer looking for a long-term contract where you can genuinely make an impact? We're recruiting on behalf of a respected London housing provider for a Housing Officer to manage a diverse patch and deliver a first-class housing management service. This is a fantastic opportunity to join a supportive team in a well-established organisation committed to providing high-quality homes and services to its residents. This is a true generalist Housing Officer position, giving you exposure to the full tenancy lifecycle, including tenancy management, anti-social behaviour, income collection, lettings, allocations, tenancy sustainment and resident engagement. The Role As a Housing Officer, you'll be responsible for managing your own housing patch and delivering excellent customer-focused services to residents. Key responsibilities include: Tenancy Management Anti-Social Behaviour (ASB) Case Management Rent Arrears & Income Recovery Lettings & Allocations Tenancy Audits & Home Visits Mutual Exchanges & Transfers Resident Engagement Safeguarding & Tenancy Sustainment Estate Inspections Multi-Agency Working Supporting Vulnerable Residents You'll work closely with residents, local authorities and internal teams to ensure communities remain safe, sustainable and well managed. About You You'll have experience managing a housing patch and delivering excellent tenancy management services within a Housing Association or Local Authority. You'll be comfortable handling ASB, rent arrears, lettings and tenancy-related issues, while building strong relationships with residents and partner agencies. We're looking for someone who is organised, proactive and committed to delivering positive outcomes for both residents and communities. What's on Offer? 26 per hour 9-month contract Hybrid working arrangement from West London Supportive and collaborative team environment Opportunity to manage your own patch Immediate interviews available If you're an experienced Housing Officer looking for your next contract opportunity, we'd love to hear from you. Apply today with your CV for immediate consideration.

Rehousing Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 18- 19.50 an hour We're working with a local authority in Kent looking for an experienced Rehousing Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case notes, tenancy records and reports. Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding. What We're Looking For: Previous experience in housing management, homelessness services, or tenancy support (essential). Excellent communication and problem-solving skills. Strong organisational skills and the ability to manage a busy caseload. Empathetic and customer-focused approach. Good working knowledge of housing law and homelessness legislation (desirable). Why Apply: Hybrid working arrangement (office and home-based). Supportive team environment. Opportunity to gain valuable local authority experience and develop your career in housing services. if you are interested in the role, please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

We are currently recruiting on behalf of a well-established housing association for an experienced Housing Officer to join their team on a temporary basis in Newton Abbot. This is an excellent opportunity for a confident housing professional with experience managing a general needs housing patch and providing a high-quality tenancy management service. The Role: As a Housing Officer, you will take responsibility for a defined patch of general needs properties, ensuring effective tenancy management and delivering a responsive, resident-focused service. You will be responsible for: Managing a general needs housing patch and maintaining regular contact with residents. Managing tenancy matters from sign-up through to tenancy sustainment and, where necessary, enforcement. Dealing with rent arrears, tenancy breaches and other tenancy-related issues. Investigating and managing anti-social behaviour and nuisance cases. Carrying out tenancy visits, inspections and property checks. Supporting vulnerable residents and identifying appropriate support or referral pathways. Working closely with internal teams including income, repairs, ASB, safeguarding and allocations. Liaising with local authorities, statutory agencies and external partners where required. Taking appropriate action to ensure properties and tenancies are managed effectively. Maintaining accurate records and ensuring casework is progressed within agreed timescales. Supporting the housing association's wider objectives around tenancy sustainment, resident satisfaction and neighbourhood management. About You: We are looking for someone who has previous experience working as a Housing Officer, Neighbourhood Officer, Tenancy Officer or similar role within social housing . You will ideally have: Experience managing a general needs housing patch. Strong knowledge of tenancy management and housing legislation. Experience dealing with rent arrears and tenancy breaches. Experience managing ASB cases and safeguarding concerns. Good knowledge of tenancy sustainment and supporting vulnerable residents. Strong communication and negotiation skills. The confidence to manage challenging conversations and take appropriate enforcement action. Excellent organisational and case-management skills. Experience working collaboratively with local authorities and other partner agencies. A full UK driving licence and access to a vehicle, as regular travel across the housing patch will be required. Working Arrangement: The role is based in Newton Abbot and offers a hybrid working arrangement , combining home working with office attendance, resident visits and other site-based duties. You will need to be comfortable travelling across the local housing stock and managing your own diary effectively. If this Housing Officer role is of interest, please apply or contact (url removed)

Anti-Social Behaviour Officer Up to 30.00 per hour Remote Working - Managing a caseload across Wiltshire Immediate Start Temporary contract minimum 3 month contract - Opportunity for Permanent Role We're currently recruiting for an experienced Anti-Social Behaviour Officer to join a busy team managing a caseload across Wiltshire. This is an excellent opportunity for someone with strong experience in anti-social behaviour case management, who is confident working independently and dealing with complex cases. Key responsibilities: Manage a caseload of ASB cases from initial report through to resolution Investigate complaints and gather relevant evidence Work closely with residents, partner agencies and other stakeholders Take appropriate action to address persistent and complex ASB Maintain accurate case records and ensure cases are progressed effectively What we're looking for: Previous experience in an ASB or Tenancy Enforcement role Strong case management and investigative skills Excellent communication and organisational skills Confidence managing challenging and sensitive situations Ability to work independently in a remote environment If you're an experienced ASB professional looking for your next opportunity, apply today! RG Setsquare is acting as an Employment Business in relation to this vacancy.

Housing Officer Remote Working Up to 30.00 per hour Travel to patch required - Southampton & Surrounding Areas Immediate Start Minimum 3 month contract - Opportunity to apply for permanent equivalent role. We are currently seeking an experienced Housing Officer on a temporary basis, to match a patch of properties across Southampton and the surrounding areas. This is an excellent opportunity for a Housing Officer looking for an immediate start, with the flexibility of remote working combined with travel to your allocated patch. The Role As a Housing Officer, you will be responsible for delivering a high quality housing management service to residents, managing your allocated patch and working proactively to resolve tenancy and housing related matters. Your responsibilities will include: Managing a designated housing patch and maintaining positive relationships with residents. Carrying out tenancy and estate management duties. Conducting property visits and inspections as required. Dealing with tenancy breaches, anti-social behaviour and other tenancy-related issues. Supporting residents with housing-related enquiries. About You We are looking for someone with previous Housing Officer/Housing Management experience, ideally within a housing association or local authority setting. You will be: Experienced in managing a housing patch or caseload. Confident dealing with residents and challenging situations. Knowledgeable about tenancy management and housing legislation. Organised, proactive and able to manage your own workload. An excellent communicator, both written and verbal. Comfortable working independently in a remote environment. Able to travel across Southampton and the surrounding areas when required. If you're an experienced Housing Officer available for an immediate start and looking for a flexible temporary opportunity, we'd love to hear from you. RG Setsquare is acting as an Employment Business in relation to this vacancy.

CCTV Security Officer - X1 Position Available - GU15 We are seeking a reliable and professional Security Officer to join our security team in Camberley's busy town centre . To look after and oversee a Large Car park. The Postion starts on the 24th of August. Training will be provided based on 2 nights on and 2 nights off. Rota after training is completed: 6pm - 8am - 4 nights on, 4 days Off. £15.14 per hour (Inc Hol) CCTV License and DS license is essential Key Responsibilities: Ensure public and staff safety at all times Monitor CCTV systems and respond to incidents professionally Carry out daily fire alarm and safety system tests Provide visible deterrence against theft and anti-social behaviour Deliver exceptional customer service to visitors and tenants Support emergency evacuations and liaise with emergency services Assist in managing lost property and first aid incidents Uphold site policies and maintain professional conduct throughout About You: Strong communication and customer service skills Reliable, presentable, and able to stay calm under pressure Previous experience in security or customer-facing roles preferred First Aid and Fire Marshal certifications are a plus (training can be arranged) Must be physically fit and comfortable walking/standing for extended periods Benefits: Full uniform provided Opportunities for training & development Work as part of a supportive, professional team Make a real difference in keeping the community safe Please call (phone number removed) and speak to Karina or Send your CV

I'm helping a well establised housing provider recruit for a Housing Officer position. Key Responsibilities Deliver an effective and customer-focused housing management and tenancy service. Manage rent arrears, including Housing Benefit and Universal Credit cases. Provide support around financial inclusion and debt management. Manage anti-social behaviour (ASB) cases and work towards effective resolutions. Support allocations and voids management, ensuring properties are managed efficiently. Build positive and professional relationships with residents and encourage effective tenancy engagement. Follow through legal and tenancy enforcement proceedings, including representing PRHA at court where required. Attend and contribute to external meetings with partners, agencies and community stakeholders. Act as a key point of contact for residents, providing advice, guidance and support. Work collaboratively with internal teams and external agencies to resolve tenancy and neighbourhood issues. Maintain accurate records and ensure all housing management activities comply with relevant legislation and organisational policies. About You We are looking for someone who can demonstrate: Proven experience in housing management or a closely related environment. Experience of legal proceedings, tenancy enforcement or transferable legal skills. Strong knowledge and practical experience of rent arrears and income management. Experience dealing with Housing Benefit and Universal Credit. Knowledge of financial inclusion and debt management. A good understanding of relevant housing legislation and tenancy law. Excellent customer service and communication skills. Strong organisation, time management and planning skills. The ability to manage a busy caseload and prioritise competing demands. Strong problem-solving, negotiation and influencing skills. The confidence to deal with challenging situations professionally and effectively. A proactive, approachable and resident-focused attitude. Please apply if intersted.