6 jobs found

BDS Recruitment are supporting a housing association n North London who are seeking an experienced Property Manager on an initial temporary ongoing basis. This is a full time role paying 28.56 per hour umbrella. As a Property Manager you will manage a portfolio of properties, ensuring they are well-maintained, compliant, and that residents receive excellent service. You will oversee service charges, liaise with managing agents, and ensure that properties are safe, clean, and efficiently run. Key duties Actively listen to residents, address concerns, and resolve disputes promptly. Be visible and available to ensure residents feel supported. Host community events and forums to encourage open communication and collaboration with residents. Collaborate with internal and external teams to implement service improvement initiatives and ensure consistent achievement of KPIs. Set and manage service charge budgets, ensuring transparency and clear communication with residents. Conduct estate inspections, manage repairs, and ensure compliance with health and safety standards. Act on fire risk actions and anti-social behaviour cases. Please note this role will be based both in the community - visiting the properties that you manage, and in office. Essential criteria: Ability to build relationships with residents and contractors, explaining complex information in a clear, concise, and empathetic way. Experience managing budgets and organise tasks to ensure properties are well-run and service charges are transparent and justified. Experience in managing financial, contractual, and legal aspects of property management, ensuring compliance with relevant laws and regulations. Please apply now for immediate consideration or call Natasha to discuss further

Housing Officer Pay: 19.71 PAYE or 28.51 Umbrella per hour Contract: Temporary, 3 months Location: Dartford, Gravesend & Maidstone Reporting to: Housing & Estates Manager The Role We are looking for an experienced Housing Officer to join a busy housing team on a 3-month temporary contract. You'll manage a portfolio of around 615 properties, delivering a high-quality service to residents across lettings, tenancy management, rent arrears, estate inspections and anti-social behaviour cases. This role is ideal for someone who can hit the ground running and confidently manage relationships with residents, contractors and partner agencies. Key Responsibilities Manage tenancies, tenancy audits and resident enquiries. Handle lettings, voids, sign-ups and end-of-tenancy processes. Monitor rent arrears and take appropriate action to reduce rent loss. Manage anti-social behaviour cases from start to finish. Carry out estate inspections and ensure health & safety standards are maintained. Promote resident engagement and community involvement. Maintain accurate records, reports and housing management system updates. Build positive relationships with residents, contractors and local authority partners. About You Experienced Housing Officer with strong housing management knowledge. Able to work independently and manage a varied caseload. Excellent customer service and communication skills. Experience using housing management systems and CRM databases. Organised, proactive and confident dealing with residents and contractors. Full UK driving licence and access to a vehicle. To apply for the Housing Officer position, please submit your CV detailing your relevant experience.

Neighbourhood Housing Officer Northamptonshire Field Based Rate: £32.10 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours (37 Hours) Role Summary Reporting to the Housing Manager, you will deliver a high-quality, customer-focused housing management service to tenants and leaseholders. The role will involve managing a varied caseload covering tenancy management, rent arrears, anti-social behaviour, estate management, customer engagement and supporting residents to sustain their tenancies. This is an excellent opportunity for an experienced housing professional to make a positive impact within local communities while supporting the delivery of effective neighbourhood services. What You Will Do As A Neighbourhood Housing Officer - Deliver a proactive tenancy management service, providing advice, guidance and support to tenants and leaseholders. - Carry out home visits, tenancy reviews, property inspections and tenancy-related assessments. - Manage tenancy changes, mutual exchanges, property alterations and other housing-related applications. - Investigate and manage anti-social behaviour cases, tenancy breaches and customer concerns, taking appropriate action where required. - Support residents experiencing financial difficulties through effective rent arrears management, repayment plans and referrals to support services. - Undertake estate inspections, identify issues and work with residents and partner agencies to improve neighbourhoods. - Support empty property processes including advertising, viewings, sign-ups and customer welcome meetings. What You Will Need As A Neighbourhood Housing Officer - Previous experience working in a similar housing management role within a local authority or housing provider environment. - Strong knowledge of tenancy management, housing legislation, regulation and possession processes. - Experience managing cases involving vulnerable residents, complex needs and challenging behaviour. - Excellent communication, negotiation and problem-solving skills. - Ability to manage your own workload effectively and work to deadlines and performance targets. - Full driving licence and access to a vehicle for work purposes. What's On Offer - £32.10 per hour contract rate - Initial 3-month contract with potential extension - Opportunity to support frontline housing services within a local authority setting - A varied role working directly with tenants, communities and partner organisations Application for Neighbourhood Housing Officer Apply today or contact our recruitment consultant to discuss this Neighbourhood Housing Officer opportunity.

Estate Manager Richmond TW1 3AB Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Your new company We are seeking a dependable, practical, and proactive Handyman / Property Maintenance & Caretaker to join our growing property management team.This is a varied and hands-on position, combining general maintenance, repair work, and caretaker duties across a portfolio of residential and commercial properties throughout Liverpool, including Liverpool City Centre. Your new role The successful candidate will play a key role in ensuring our properties are maintained to a high standard, taking responsibility for their day-to-day upkeep, appearance, security, and overall condition. You will be expected to identify maintenance issues proactively, carry out minor repairs and remedial works, and coordinate or report any specialist repairs when required. We are looking for someone who is organised, self-motivated, and takes real pride in maintaining safe, clean, and well-presented environments. The ideal candidate will be a practical problem-solver with a positive attitude, capable of working independently and taking ownership of their responsibilities.This is an excellent opportunity for a hands-on individual who enjoys variety in their work and takes satisfaction in making a visible difference to the properties they manage. Maintenance & Repairs Carry out a wide range of general maintenance tasks and minor repairs across residential and commercial properties. Respond promptly to reactive maintenance issues and urgent repair requests. Complete basic joinery, carpentry, decorating, plastering, and general making-good works. Repair and maintain fixtures, fittings, locks, handles, doors, and other building components. Undertake minor plumbing repairs where competent to do so. Perform maintenance works within communal areas, offices, apartments, and commercial units. Assemble and install furniture, shelving, fixtures, and fittings. Carry out minor external maintenance, including repairs to gates, fencing, and outdoor areas. Transport furniture, equipment, and materials between properties when required. Prepare properties for new tenant occupation, ensuring they are clean, safe, and presentable. Maintain, organise, and manage basic maintenance tools, equipment, and materials. Identify works requiring specialist contractors and escalate accordingly. Implement temporary measures to make areas safe and minimise further damage. Support emergency access requirements and facilitate contractor attendance when necessary. Caretaking, Property Inspections & Support Conduct routine scheduled and ad hoc inspections across the property portfolio. Open and secure properties as required throughout the week. Monitor the overall condition, cleanliness, security, and presentation of buildings and surrounding areas. Inspect communal spaces, including entrances, hallways, stairwells, corridors, kitchens, toilets, and lift areas. Check the operation and condition of doors, gates, lighting, and other building facilities. Undertake minor cleaning and tidying duties where required and report any concerns. Ensure external areas are kept clean, tidy, and free from unnecessary waste. Manage bin storage areas and arrange waste collection procedures where applicable. Report incidents of fly-tipping, abandoned items, and environmental concerns. Proactively identify maintenance, security, health and safety, and property presentation issues. Record and photograph defects, maintenance concerns, and completed works where required. Maintain accurate records of inspections, repairs, and outstanding maintenance issues. Ensure all properties are left secure, clean, and well-presented following visits. Assist with the removal and disposal of unwanted furniture, waste, and miscellaneous items. Provide access to contractors, surveyors, inspectors, and authorised visitors. Support and monitor contractor activities on-site where appropriate. Liaise professionally and courteously with tenants, contractors, residents, and visitors. Report antisocial behaviour, security incidents, damage, and other property-related concerns. Act as a reliable on-site representative and point of contact for property-related matters. Keep the Property Manager informed of outstanding maintenance issues, contractor performance, and any concerns requiring further action. What you'll need to succeed Previous experience in a handyman, property maintenance, caretaking, facilities, building services, or similar role. Strong practical aptitude with excellent problem-solving and fault-finding abilities. Good all-round knowledge of building maintenance and repair works. Ability to carry out tasks to a high standard with attention to detail and quality workmanship. Reliable, trustworthy, and capable of working independently using their own initiative. Well organised with strong time management and prioritisation skills. Experience working within residential, commercial, or mixed-use property environments. Previous caretaker, facilities management, or property support experience would be advantageous. Competent in a range of basic trades, including plumbing, joinery, decorating, and general repair work. Good understanding of health and safety requirements within property maintenance. Strong communication skills and the ability to build positive relationships with tenants, contractors, and colleagues. A proactive approach with the ability to identify issues and take ownership of solutions. Relevant trade qualifications, maintenance certifications, or vocational training would be desirable but are not essential. Full UK driving licence Access to a vehicle What you'll get in return Permanent position with a well-established organisation within the Merseyside area Mileage allowance Competitive salary Work within a close-knit team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A well-established housing provider is seeking an experienced and proactive Housing Officer to join their team on an initial 3-month interim contract , with the potential for the position to become permanent. Working Pattern: 5 days per week on-site Contract: 3 months initially, with potential to become permanent Rate: 22 - 23 per hour Driving Requirement: Full UK driving licence and access to a vehicle Portfolio: 500+ properties across London The successful candidate will take responsibility for managing a substantial portfolio of 500+ properties across London , delivering a high-quality tenancy management service while supporting the wider housing team. This is a hands-on role requiring strong knowledge of tenancy management, income recovery, voids, nominations and neighbourhood management. You will also be expected to act as a positive role model and source of support to other housing staff , sharing knowledge, promoting good practice and helping to maintain high standards across the service. Key Responsibilities Manage a portfolio of 500+ residential properties across London , ensuring effective tenancy and neighbourhood management. Take full responsibility for the day-to-day management of tenancies, from tenancy commencement through to tenancy termination. Provide professional and proactive advice to residents on tenancy matters, housing management issues and service requests. Manage rent arrears and income recovery , taking appropriate action to maximise rental income and minimise arrears. Identify early warning signs of tenancy failure and implement appropriate interventions to sustain tenancies. Manage void properties , working closely with repairs and other internal teams to minimise void periods and ensure properties are returned to lettable standard. Manage nominations and lettings , ensuring properties are allocated appropriately and in accordance with relevant policies and procedures. Conduct tenancy visits, inspections and neighbourhood visits across the London portfolio. Investigate and resolve tenancy breaches, anti-social behaviour, unauthorised occupation and other tenancy management issues. Work collaboratively with residents, local authorities, contractors and partner agencies to resolve complex housing matters. Maintain accurate and comprehensive records on housing management systems, ensuring cases and actions are fully documented. Monitor outstanding actions and proactively progress cases through to resolution. Provide a visible and customer-focused housing management service across the organisation's housing stock. Support the identification and resolution of recurring housing management issues and contribute to continuous service improvement. Act as a role model for housing staff , providing guidance, knowledge sharing and practical support to colleagues. Promote consistency, professionalism and best practice across the housing service. Support colleagues with complex tenancy cases and provide advice on appropriate housing management interventions. Work collaboratively with senior management to achieve key housing performance targets and service objectives. Ensure all activities comply with relevant housing legislation, regulatory requirements, organisational policies and procedures. Travel regularly across London to undertake property visits, resident meetings, inspections and other operational duties. Essential Experience Proven experience working as a Housing Officer, Tenancy Manager, Neighbourhood Officer or similar housing management professional . Strong experience managing a substantial residential housing portfolio, ideally 500+ properties . Comprehensive knowledge of tenancy management and housing management procedures . Practical experience of income recovery, rent arrears and tenancy sustainment . Experience managing voids and lettings . Experience of nominations and allocations within social housing. Strong understanding of tenancy enforcement, tenancy breaches and housing-related case management. Experience working within a housing association, local authority or social housing environment . Ability to manage competing priorities and a high-volume caseload effectively. Strong communication, negotiation and interpersonal skills. Ability to work independently while contributing effectively to a wider housing team. Demonstrable ability to support, mentor and act as a role model to other housing professionals . Full UK driving licence and access to a vehicle. Willingness and ability to work 5 days per week on-site and travel across London as required. APPLY NOW for the Housing Officer role.