Your new company Our client is a well-established educational organisation with a large and diverse property portfolio. They are committed to providing safe, compliant, sustainable, and customer-focused environments that support learning, research, and operational excellence. Due to continued investment in their estates and compliance function, they are seeking a Compliance Maintenance Officer to support the delivery of statutory compliance and maintenance programmes across their estate. Your new role As a Compliance Maintenance Officer, you will support the planning, scheduling, delivery, and monitoring of statutory maintenance and compliance activities across a varied estate. Working closely with senior estates and compliance professionals, internal stakeholders, and external contractors, you will help ensure all statutory obligations are met and maintained to the highest standards. Key responsibilities include: Supporting the delivery of planned preventative maintenance (PPM), statutory inspections, testing programmes, and compliance activities. Assisting with compliance across fire safety, water hygiene, electrical safety, gas safety, lifts, asbestos, pressure systems, and access equipment. Maintaining compliance records, certification, and reporting systems, ensuring accurate audit trails. Monitoring contractor performance and supporting service delivery reviews. Producing compliance reports, KPI data, and management information for senior stakeholders. Working alongside Health & Safety, Estates, and Facilities teams to support risk assessments and safe systems of work. Supporting compliance with CDM Regulations and statutory maintenance requirements. Assisting with audits, inspections, and continuous improvement initiatives. Supporting emergency response and reactive maintenance requirements when required. Contributing to a positive health and safety culture while delivering excellent customer service to staff, students, visitors, and stakeholders. The role will also involve participation in an on-call rota to support emergency situations and out-of-hours work where required. What you'll need to succeed Essential: Experience supporting statutory compliance, planned maintenance, and condition improvement programmes within an estate, facilities management, or property environment. Working knowledge of statutory compliance requirements across multiple asset types. Experience monitoring contractors and service providers. Strong organisational, planning, and problem-solving skills. Experience maintaining statutory compliance systems and records. Working knowledge of CAFM systems. Understanding of health and safety legislation, risk assessments, and safe systems of work. Excellent communication and stakeholder management skills. Commitment to continuous professional development and sustainability initiatives. Desirable: Membership of, or working towards membership of, a recognised professional body such as IWFM, IHEEM, or IET. Experience working within an educational organisation, public sector, healthcare, or similarly complex estate environment. NEBOSH or IOSH Health & Safety qualification. Experience developing and improving compliance processes and asset management procedures. Welsh language skills. What you'll get in return A competitive rate of pay and long-term temporary work The opportunity to work within a respected educational organisation. Exposure to a diverse and complex estate portfolio. Ongoing professional development and training opportunities. A supportive and collaborative working environment. Opportunity to contribute to sustainability and environmental improvement objectives. A varied role with the chance to make a significant impact on compliance, safety, and operational performance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
10/09/2026
Seasonal
Your new company Our client is a well-established educational organisation with a large and diverse property portfolio. They are committed to providing safe, compliant, sustainable, and customer-focused environments that support learning, research, and operational excellence. Due to continued investment in their estates and compliance function, they are seeking a Compliance Maintenance Officer to support the delivery of statutory compliance and maintenance programmes across their estate. Your new role As a Compliance Maintenance Officer, you will support the planning, scheduling, delivery, and monitoring of statutory maintenance and compliance activities across a varied estate. Working closely with senior estates and compliance professionals, internal stakeholders, and external contractors, you will help ensure all statutory obligations are met and maintained to the highest standards. Key responsibilities include: Supporting the delivery of planned preventative maintenance (PPM), statutory inspections, testing programmes, and compliance activities. Assisting with compliance across fire safety, water hygiene, electrical safety, gas safety, lifts, asbestos, pressure systems, and access equipment. Maintaining compliance records, certification, and reporting systems, ensuring accurate audit trails. Monitoring contractor performance and supporting service delivery reviews. Producing compliance reports, KPI data, and management information for senior stakeholders. Working alongside Health & Safety, Estates, and Facilities teams to support risk assessments and safe systems of work. Supporting compliance with CDM Regulations and statutory maintenance requirements. Assisting with audits, inspections, and continuous improvement initiatives. Supporting emergency response and reactive maintenance requirements when required. Contributing to a positive health and safety culture while delivering excellent customer service to staff, students, visitors, and stakeholders. The role will also involve participation in an on-call rota to support emergency situations and out-of-hours work where required. What you'll need to succeed Essential: Experience supporting statutory compliance, planned maintenance, and condition improvement programmes within an estate, facilities management, or property environment. Working knowledge of statutory compliance requirements across multiple asset types. Experience monitoring contractors and service providers. Strong organisational, planning, and problem-solving skills. Experience maintaining statutory compliance systems and records. Working knowledge of CAFM systems. Understanding of health and safety legislation, risk assessments, and safe systems of work. Excellent communication and stakeholder management skills. Commitment to continuous professional development and sustainability initiatives. Desirable: Membership of, or working towards membership of, a recognised professional body such as IWFM, IHEEM, or IET. Experience working within an educational organisation, public sector, healthcare, or similarly complex estate environment. NEBOSH or IOSH Health & Safety qualification. Experience developing and improving compliance processes and asset management procedures. Welsh language skills. What you'll get in return A competitive rate of pay and long-term temporary work The opportunity to work within a respected educational organisation. Exposure to a diverse and complex estate portfolio. Ongoing professional development and training opportunities. A supportive and collaborative working environment. Opportunity to contribute to sustainability and environmental improvement objectives. A varied role with the chance to make a significant impact on compliance, safety, and operational performance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Resident Liaison Officer Location: Medway Salary: Up to £35,000 + Package Job Type: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer (RLO) to join their team in Medway, working on an external planned maintenance programme across occupied social housing properties. The Role As the Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring excellent customer service is delivered throughout the lifecycle of the project. Your responsibilities will include: Building and maintaining positive relationships with residents. Carrying out pre-start visits, resident consultations and pre-condition surveys. Keeping residents informed of planned external works, timescales and any programme changes. Managing resident queries and resolving complaints efficiently and professionally. Coordinating access arrangements with residents, contractors and site teams. Carrying out regular site and resident visits throughout the works. Conducting resident satisfaction surveys and maintaining accurate records. Liaising closely with site teams to ensure residents are kept informed and disruption is minimised. Supporting the successful delivery of external planned maintenance works to occupied properties. What We're Looking For Previous experience as a Resident Liaison Officer within the Social Housing, Planned Maintenance or Construction sector. Experience working on external refurbishment or planned maintenance programmes . Excellent communication and customer service skills. Strong organisational and administration abilities. A proactive, approachable and professional attitude. Ability to build strong relationships with residents, contractors and clients. Full UK Driving Licence is desirable. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
10/09/2026
Full time
Resident Liaison Officer Location: Medway Salary: Up to £35,000 + Package Job Type: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer (RLO) to join their team in Medway, working on an external planned maintenance programme across occupied social housing properties. The Role As the Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring excellent customer service is delivered throughout the lifecycle of the project. Your responsibilities will include: Building and maintaining positive relationships with residents. Carrying out pre-start visits, resident consultations and pre-condition surveys. Keeping residents informed of planned external works, timescales and any programme changes. Managing resident queries and resolving complaints efficiently and professionally. Coordinating access arrangements with residents, contractors and site teams. Carrying out regular site and resident visits throughout the works. Conducting resident satisfaction surveys and maintaining accurate records. Liaising closely with site teams to ensure residents are kept informed and disruption is minimised. Supporting the successful delivery of external planned maintenance works to occupied properties. What We're Looking For Previous experience as a Resident Liaison Officer within the Social Housing, Planned Maintenance or Construction sector. Experience working on external refurbishment or planned maintenance programmes . Excellent communication and customer service skills. Strong organisational and administration abilities. A proactive, approachable and professional attitude. Ability to build strong relationships with residents, contractors and clients. Full UK Driving Licence is desirable. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Job Title: Events Crew - London Based Location: London Salary: £14 to £23 p/h (plus bonuses) based on experience - Invoices are paid monthly, a month in hand Job type: Self Employed, Flexible working hours, Full time, Part time to suit you The Company: Konnect Event Services is a premium supplier of Events Crew nationwide. We are looking for physically fit and motivated individuals to join our expanding London team. We can provide the perfect new challenge/career within a dynamic and interesting industry. To any experienced Events Crew please also get in touch for more senior roles on our crew. The Role: We provide labour for the events industry. The work is predominantly based in Central London though we also cover the surrounding areas. You will be helping our clients set up and take down events. Please note that due to the nature of the role and our work, it is essential that candidates must be London based to be considered. We will not be able to consider candidates living outside of London. Your duties will include: Loading and unloading trucks Setting up sound, lighting and AV equipment Building and dismantling set and staging Working as site crew/production crew/runners on festivals and corporate shows General labouring with plenty of heavy lifting and support Drivers are also needed where jobs are outside of London (own vehicle or Konnect vehicles can be used) Plant Operators also needed (Telehandler, Counterbalance, IPAF etc.) Required Skills/Qualifications: We are looking for brand new candidates that are new to Events as well as experienced Events workers You need to be prepared to work unsociable hours and weekends as it's a 24-hour industry A can-do attitude towards work, punctuality and reliability are all vital to us The job involves a lot of heavy lifting and hard graft so candidates must be OK with this What We Offer: The pay starts from £14p/h (plus shift bonuses) for inexperienced crew and can go up to £23+ an hour for top experienced supervisors (based on bonuses for skills and extra responsibility and with extra bonuses still possible on top of that). Training will be provided in the inductions as well as onsite and you'll be given insight into all aspects of the Events world including; Lighting and Sound, Stage Building, Set Design and Carpentry across all types of Events ranging from Festivals to Corporate Shows/Exhibitions and more. You'll be working on a self-employed basis but help with tax returns/UTR numbers/book-keeping will be offered to you and we'll explain that in full in the inductions or over the phone prior to that, if there's any confusion. If this sounds like the sort of job, you'd be a good fit for please get in touch straight away, via e-mail with your CV and a covering letter. We will be doing phone interviews then inductions in the next few weeks and have roles starting onsite immediately. Benefits: Flexible working hours Very achievable progression and development Please click on the APPLY button to send your CV and Cover Letter for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job titles of: Events Executive, Events Coordinator, Seminar Organiser, Event Organiser, Events Officer, Events Coordinator, Event Assistant, Event Administrator, Events Administrator, Exhibition, Conference Officer, Conference Executive, Conference Assistant may also be considered for this role.
10/09/2026
Contract
Job Title: Events Crew - London Based Location: London Salary: £14 to £23 p/h (plus bonuses) based on experience - Invoices are paid monthly, a month in hand Job type: Self Employed, Flexible working hours, Full time, Part time to suit you The Company: Konnect Event Services is a premium supplier of Events Crew nationwide. We are looking for physically fit and motivated individuals to join our expanding London team. We can provide the perfect new challenge/career within a dynamic and interesting industry. To any experienced Events Crew please also get in touch for more senior roles on our crew. The Role: We provide labour for the events industry. The work is predominantly based in Central London though we also cover the surrounding areas. You will be helping our clients set up and take down events. Please note that due to the nature of the role and our work, it is essential that candidates must be London based to be considered. We will not be able to consider candidates living outside of London. Your duties will include: Loading and unloading trucks Setting up sound, lighting and AV equipment Building and dismantling set and staging Working as site crew/production crew/runners on festivals and corporate shows General labouring with plenty of heavy lifting and support Drivers are also needed where jobs are outside of London (own vehicle or Konnect vehicles can be used) Plant Operators also needed (Telehandler, Counterbalance, IPAF etc.) Required Skills/Qualifications: We are looking for brand new candidates that are new to Events as well as experienced Events workers You need to be prepared to work unsociable hours and weekends as it's a 24-hour industry A can-do attitude towards work, punctuality and reliability are all vital to us The job involves a lot of heavy lifting and hard graft so candidates must be OK with this What We Offer: The pay starts from £14p/h (plus shift bonuses) for inexperienced crew and can go up to £23+ an hour for top experienced supervisors (based on bonuses for skills and extra responsibility and with extra bonuses still possible on top of that). Training will be provided in the inductions as well as onsite and you'll be given insight into all aspects of the Events world including; Lighting and Sound, Stage Building, Set Design and Carpentry across all types of Events ranging from Festivals to Corporate Shows/Exhibitions and more. You'll be working on a self-employed basis but help with tax returns/UTR numbers/book-keeping will be offered to you and we'll explain that in full in the inductions or over the phone prior to that, if there's any confusion. If this sounds like the sort of job, you'd be a good fit for please get in touch straight away, via e-mail with your CV and a covering letter. We will be doing phone interviews then inductions in the next few weeks and have roles starting onsite immediately. Benefits: Flexible working hours Very achievable progression and development Please click on the APPLY button to send your CV and Cover Letter for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job titles of: Events Executive, Events Coordinator, Seminar Organiser, Event Organiser, Events Officer, Events Coordinator, Event Assistant, Event Administrator, Events Administrator, Exhibition, Conference Officer, Conference Executive, Conference Assistant may also be considered for this role.
Our client is a growing housing provider operating across Swansea and the surrounding areas of South Wales. Following a recent organisational merger and systems integration, the organisation is continuing to develop and strengthen its housing service. With a significant programme of new-build homes coming forward, alongside an ongoing programme of vacant-property management, this is an exciting opportunity to join the team and play a key role in delivering high-quality housing services to local communities. About the Housing Officer: This is a generic housing management role, covering Swansea and surrounding areas. The successful candidate will manage a varied tenancy caseload and provide support across the full tenancy lifecycle, including tenancy management, tenant engagement, neighbourhood issues, property visits and tenancy sustainment. There will also be a strong focus on supporting the letting and occupation of new-build homes, as well as assisting with the wider vacant-property programme. However, this is not a purely lettings-focused position and will provide the opportunity to undertake a broad range of housing management responsibilities. The role is community-based and will require regular travel across Swansea and surrounding areas, alongside flexible hybrid working. Key Responsibilities of a Housing Officer: Manage a varied caseload of tenants and properties across Swansea and surrounding areas. Deliver generic tenancy and housing management services throughout the tenancy lifecycle. Manage lettings, allocations, sign-ups and tenant moves for new and vacant properties. Undertake tenancy and property visits, addressing issues proactively. Manage tenancy breaches, anti-social behaviour and neighbourhood issues. Support tenancy sustainment and work with tenants to resolve issues. Work closely with repairs, income, housing and other internal teams. Maintain accurate tenancy records and case management information. Manage your own workload, diary and travel effectively. Contribute to the ongoing development of the housing service. About You: Experience working as a Housing Officer, Tenancy Officer or in a similar social housing role. Good knowledge of generic tenancy and housing management. Experience managing a caseload and working directly with tenants. Understanding of tenancy legislation, policies and procedures. Previous lettings or allocations experience is desirable. Confident dealing with tenancy breaches, ASB and challenging situations. Strong communication and relationship-building skills. Organised and able to manage your own workload and diary. Comfortable travelling across Swansea and surrounding areas. Able to work independently while also contributing effectively as part of a wider team. Customer-focused, proactive and committed to delivering a high-quality housing service. Flexible and adaptable, with the ability to support a developing housing service. What's on Offer? 39,861 per annum Permanent position Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Varied generic Housing Officer role Community-based working across Swansea and surrounding areas Opportunity to work across new-build, lettings, voids and wider tenancy management If this Housing Officer role is of interest please apply or contact (url removed)
10/09/2026
Full time
Our client is a growing housing provider operating across Swansea and the surrounding areas of South Wales. Following a recent organisational merger and systems integration, the organisation is continuing to develop and strengthen its housing service. With a significant programme of new-build homes coming forward, alongside an ongoing programme of vacant-property management, this is an exciting opportunity to join the team and play a key role in delivering high-quality housing services to local communities. About the Housing Officer: This is a generic housing management role, covering Swansea and surrounding areas. The successful candidate will manage a varied tenancy caseload and provide support across the full tenancy lifecycle, including tenancy management, tenant engagement, neighbourhood issues, property visits and tenancy sustainment. There will also be a strong focus on supporting the letting and occupation of new-build homes, as well as assisting with the wider vacant-property programme. However, this is not a purely lettings-focused position and will provide the opportunity to undertake a broad range of housing management responsibilities. The role is community-based and will require regular travel across Swansea and surrounding areas, alongside flexible hybrid working. Key Responsibilities of a Housing Officer: Manage a varied caseload of tenants and properties across Swansea and surrounding areas. Deliver generic tenancy and housing management services throughout the tenancy lifecycle. Manage lettings, allocations, sign-ups and tenant moves for new and vacant properties. Undertake tenancy and property visits, addressing issues proactively. Manage tenancy breaches, anti-social behaviour and neighbourhood issues. Support tenancy sustainment and work with tenants to resolve issues. Work closely with repairs, income, housing and other internal teams. Maintain accurate tenancy records and case management information. Manage your own workload, diary and travel effectively. Contribute to the ongoing development of the housing service. About You: Experience working as a Housing Officer, Tenancy Officer or in a similar social housing role. Good knowledge of generic tenancy and housing management. Experience managing a caseload and working directly with tenants. Understanding of tenancy legislation, policies and procedures. Previous lettings or allocations experience is desirable. Confident dealing with tenancy breaches, ASB and challenging situations. Strong communication and relationship-building skills. Organised and able to manage your own workload and diary. Comfortable travelling across Swansea and surrounding areas. Able to work independently while also contributing effectively as part of a wider team. Customer-focused, proactive and committed to delivering a high-quality housing service. Flexible and adaptable, with the ability to support a developing housing service. What's on Offer? 39,861 per annum Permanent position Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Varied generic Housing Officer role Community-based working across Swansea and surrounding areas Opportunity to work across new-build, lettings, voids and wider tenancy management If this Housing Officer role is of interest please apply or contact (url removed)
We are recruiting for a Housing Assistant to join the organisation on a 12-month fixed term contract . Working closely with the Housing Officers and wider housing team, you will provide day-to-day administrative and customer-focused support across a range of housing management activities. This is an excellent opportunity for someone with customer service experience within a social housing or housing environment who is looking to develop their career within housing. The role will involve acting as an important first point of contact for tenants, responding to queries and requests, maintaining accurate records and assisting Housing Officers with their caseloads and wider tenancy management responsibilities. You will have regular contact with tenants by telephone, email and other channels, helping to resolve queries where possible and ensuring more complex issues are appropriately referred to the relevant Housing Officer or internal team. The role will also provide exposure to a broad range of housing management activity, including tenancy management, lettings, property visits, tenancy sustainment and neighbourhood issues. Key Responsibilities of a Housing Assistant: Act as a key point of contact for tenants, responding to telephone, email and other housing-related enquiries. Provide a professional, helpful and customer-focused service to tenants. Assist Housing Officers with the day-to-day management of their tenancy caseloads. Support Housing Officers with tenancy management, tenancy sustainment and neighbourhood issues. Record and update tenant and tenancy information accurately on housing management systems. Assist with correspondence, casework, appointments and general housing administration. Support the management of tenancy breaches, ASB reports and other tenancy-related issues, escalating matters where appropriate. Assist with lettings, allocations, tenancy sign-ups and tenant moves. Liaise with repairs, income, housing and other internal teams to help resolve tenant queries. Follow up outstanding actions and ensure tenants receive appropriate updates. Assist Housing Officers with property and tenancy visits where required. Help maintain accurate case management information and records. Support the wider housing team with the delivery of new-build and vacant-property programmes. Manage competing priorities effectively and contribute to a responsive housing service. Work collaboratively with colleagues while also taking ownership of allocated tasks. About You: We are looking for someone who is customer-focused, organised and confident dealing with tenants , with previous experience in a social housing or housing-related environment. You will ideally have: Previous customer service experience within social housing, housing association or local authority housing . Experience dealing directly with customers or tenants by telephone, email or face-to-face. An understanding of housing services and the needs of social housing tenants. Experience providing administrative or casework support. Good communication and relationship-building skills. Confidence dealing with a range of tenant enquiries, including potentially challenging or sensitive situations. Good organisational skills and the ability to manage competing priorities. Strong attention to detail and accurate record-keeping skills. The ability to work effectively as part of a wider housing team. A proactive and positive approach to supporting colleagues and tenants. Good IT skills and confidence using housing management or case management systems. A willingness to learn and develop knowledge of tenancy management, housing policies and procedures. Previous experience working alongside Housing Officers or supporting a tenancy management team would be highly desirable. What's on Offer? Salary around 27,000 per annum 12-month fixed term contract Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Opportunity to gain valuable experience within a developing housing service Exposure to generic tenancy management, lettings, voids and tenancy sustainment Supportive role working closely with experienced Housing Officers Opportunity to develop your career within the social housing sector Community-based housing service across Swansea and surrounding areas If this Housing Assistant role is of interest, please apply or contact (url removed)
10/09/2026
Full time
We are recruiting for a Housing Assistant to join the organisation on a 12-month fixed term contract . Working closely with the Housing Officers and wider housing team, you will provide day-to-day administrative and customer-focused support across a range of housing management activities. This is an excellent opportunity for someone with customer service experience within a social housing or housing environment who is looking to develop their career within housing. The role will involve acting as an important first point of contact for tenants, responding to queries and requests, maintaining accurate records and assisting Housing Officers with their caseloads and wider tenancy management responsibilities. You will have regular contact with tenants by telephone, email and other channels, helping to resolve queries where possible and ensuring more complex issues are appropriately referred to the relevant Housing Officer or internal team. The role will also provide exposure to a broad range of housing management activity, including tenancy management, lettings, property visits, tenancy sustainment and neighbourhood issues. Key Responsibilities of a Housing Assistant: Act as a key point of contact for tenants, responding to telephone, email and other housing-related enquiries. Provide a professional, helpful and customer-focused service to tenants. Assist Housing Officers with the day-to-day management of their tenancy caseloads. Support Housing Officers with tenancy management, tenancy sustainment and neighbourhood issues. Record and update tenant and tenancy information accurately on housing management systems. Assist with correspondence, casework, appointments and general housing administration. Support the management of tenancy breaches, ASB reports and other tenancy-related issues, escalating matters where appropriate. Assist with lettings, allocations, tenancy sign-ups and tenant moves. Liaise with repairs, income, housing and other internal teams to help resolve tenant queries. Follow up outstanding actions and ensure tenants receive appropriate updates. Assist Housing Officers with property and tenancy visits where required. Help maintain accurate case management information and records. Support the wider housing team with the delivery of new-build and vacant-property programmes. Manage competing priorities effectively and contribute to a responsive housing service. Work collaboratively with colleagues while also taking ownership of allocated tasks. About You: We are looking for someone who is customer-focused, organised and confident dealing with tenants , with previous experience in a social housing or housing-related environment. You will ideally have: Previous customer service experience within social housing, housing association or local authority housing . Experience dealing directly with customers or tenants by telephone, email or face-to-face. An understanding of housing services and the needs of social housing tenants. Experience providing administrative or casework support. Good communication and relationship-building skills. Confidence dealing with a range of tenant enquiries, including potentially challenging or sensitive situations. Good organisational skills and the ability to manage competing priorities. Strong attention to detail and accurate record-keeping skills. The ability to work effectively as part of a wider housing team. A proactive and positive approach to supporting colleagues and tenants. Good IT skills and confidence using housing management or case management systems. A willingness to learn and develop knowledge of tenancy management, housing policies and procedures. Previous experience working alongside Housing Officers or supporting a tenancy management team would be highly desirable. What's on Offer? Salary around 27,000 per annum 12-month fixed term contract Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Opportunity to gain valuable experience within a developing housing service Exposure to generic tenancy management, lettings, voids and tenancy sustainment Supportive role working closely with experienced Housing Officers Opportunity to develop your career within the social housing sector Community-based housing service across Swansea and surrounding areas If this Housing Assistant role is of interest, please apply or contact (url removed)
Howells Solutions Limited
Gateshead, Tyne And Wear
Senior Operations Manager - High Rise Re-clad Projects Gateshead based 90K - 100K + Car Allowance + Benefits We are working with a leading national regeneration contractor to recruit a Senior Operations Manager to join their highly successful team based in Gateshead. The Senior Operations Manager will oversee teams delivering a multiple high rise planned maintenance programs including cladding and roofing works. We are looking for candidates with comparable experience on high rise or high risk buildings working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Senior Operations Manager delivering multiple high rise or risk buildings Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 7 or equivalent Senior Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 100,000 + Car/Allowance + Benefits.
10/09/2026
Full time
Senior Operations Manager - High Rise Re-clad Projects Gateshead based 90K - 100K + Car Allowance + Benefits We are working with a leading national regeneration contractor to recruit a Senior Operations Manager to join their highly successful team based in Gateshead. The Senior Operations Manager will oversee teams delivering a multiple high rise planned maintenance programs including cladding and roofing works. We are looking for candidates with comparable experience on high rise or high risk buildings working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Senior Operations Manager delivering multiple high rise or risk buildings Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 7 or equivalent Senior Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 100,000 + Car/Allowance + Benefits.
STEVENAGE BOROUGH COUNCIL
Stevenage, Hertfordshire
Housing Officer 37 Hours per week £34,811 to £38,329 - pro rata for hours worked 9 Month Fixed Term Contract - Maternity Cover LOCATION Stevenage Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Part of Housing and Investment, Resident and Estates Services is responsible for providing an end to end tenancy and leasehold management function. In addition, the team carries out statutory consultation, administers right to buy applications and processes other home ownership tasks. Our vision is to provide a 'Residents First' approach within a modern housing service. Working from home, our office and within the community, we are looking for someone who wants to work in a customer-centred service. The role requires a working knowledge of housing management and practice, and the ability to interpret legislation into understandable guidelines. We are looking for a well organised officer with good attention to detail to help the team to effectively deal with a range of customer enquiries. You will play a lead role in delivering the work of the Council s housing services for a specific area of the borough and to effect the transformation and continuous improvement of frontline housing management across all housing tenures. You will work to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service. Ensuring the Council fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter. We are looking for someone who has experience of working in a fast paced and/or customer service environment with the ability to work under pressure and prioritise their workload. You will be able to make decisions and take effective action in dealing with challenging situations. You must be able to work collaboratively with your colleagues to identify genuine needs of residents and jointly develop effective solutions as well as using your own initiative to achieve positive outcomes to problems. The successful candidate will: • convey messages effectively • demonstrate commitment to achieve high levels of resident satisfaction • demonstrate resilience to pressure • effectively manage own workload • establish clear targets and meets them • have an understanding of the local political objectives • maintain professionalism at all times • produce clear, succinct and well-structure written work • provide excellent customer service A full UK driving licence (with access to own vehicle) is desirable. This post is subject to a basic Disclosure and Barring Service (DBS) Clearance and a Value Based Interview. OUR BENEFITS • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 22 September 2026 Virtual Interviews will be held week commencing: WC 28 September 2026 Face to Face Interviews will be held week commencing: WC 5 October 2026
10/09/2026
Contract
Housing Officer 37 Hours per week £34,811 to £38,329 - pro rata for hours worked 9 Month Fixed Term Contract - Maternity Cover LOCATION Stevenage Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Part of Housing and Investment, Resident and Estates Services is responsible for providing an end to end tenancy and leasehold management function. In addition, the team carries out statutory consultation, administers right to buy applications and processes other home ownership tasks. Our vision is to provide a 'Residents First' approach within a modern housing service. Working from home, our office and within the community, we are looking for someone who wants to work in a customer-centred service. The role requires a working knowledge of housing management and practice, and the ability to interpret legislation into understandable guidelines. We are looking for a well organised officer with good attention to detail to help the team to effectively deal with a range of customer enquiries. You will play a lead role in delivering the work of the Council s housing services for a specific area of the borough and to effect the transformation and continuous improvement of frontline housing management across all housing tenures. You will work to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service. Ensuring the Council fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter. We are looking for someone who has experience of working in a fast paced and/or customer service environment with the ability to work under pressure and prioritise their workload. You will be able to make decisions and take effective action in dealing with challenging situations. You must be able to work collaboratively with your colleagues to identify genuine needs of residents and jointly develop effective solutions as well as using your own initiative to achieve positive outcomes to problems. The successful candidate will: • convey messages effectively • demonstrate commitment to achieve high levels of resident satisfaction • demonstrate resilience to pressure • effectively manage own workload • establish clear targets and meets them • have an understanding of the local political objectives • maintain professionalism at all times • produce clear, succinct and well-structure written work • provide excellent customer service A full UK driving licence (with access to own vehicle) is desirable. This post is subject to a basic Disclosure and Barring Service (DBS) Clearance and a Value Based Interview. OUR BENEFITS • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 22 September 2026 Virtual Interviews will be held week commencing: WC 28 September 2026 Face to Face Interviews will be held week commencing: WC 5 October 2026
Housing Officer Up to 37,000 including 2000 car allowance (based on skills and experience.) Permanent, Full time Please note: Patches vary across the Oxford to Cambridge arc. Do you want to make a difference in the Community as a Housing Officer? We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. Key Responsibilities Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. As a Housing Officer you'll have: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
10/09/2026
Full time
Housing Officer Up to 37,000 including 2000 car allowance (based on skills and experience.) Permanent, Full time Please note: Patches vary across the Oxford to Cambridge arc. Do you want to make a difference in the Community as a Housing Officer? We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. Key Responsibilities Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. As a Housing Officer you'll have: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Maintenance Officer - Social Housing Location: Glasgow Contract: Temporary, 6 months Salary/Rate: EVH Grade 7 RG Setsquare is recruiting an experienced Maintenance Officer for a six-month temporary contract with a Glasgow based housing organisation. This is a varied role covering reactive maintenance, void properties and property inspections. You will oversee works from inspection through to completion, liaising with tenants and contractors to ensure repairs are completed safely, efficiently and to the required standard. Key responsibilities: Carry out property, repair and void inspections Diagnose maintenance issues and specify required works Manage reactive repairs and void-property works Raise, monitor and close repair orders Liaise with tenants, contractors and internal teams Monitor contractor performance, quality and timescales Ensure works meet relevant health, safety and compliance standards Maintain accurate records and provide progress reports Assist with complaints and resolve repair-related issues The successful candidate will have: Previous maintenance experience within social housing Experience inspecting properties and managing repairs or voids Good knowledge of housing maintenance and building standards Strong contractor-management and customer-service skills The ability to manage a busy workload and work independently A full UK driving licence and access to a vehicle This is an excellent opportunity for an experienced housing maintenance professional seeking a six-month assignment in Glasgow. To apply, please submit your CV or contact Laura McCormick at RG Setsquare for a confidential discussion. RG Setsquare is acting as an Employment Business in relation to this vacancy.
10/09/2026
Seasonal
Maintenance Officer - Social Housing Location: Glasgow Contract: Temporary, 6 months Salary/Rate: EVH Grade 7 RG Setsquare is recruiting an experienced Maintenance Officer for a six-month temporary contract with a Glasgow based housing organisation. This is a varied role covering reactive maintenance, void properties and property inspections. You will oversee works from inspection through to completion, liaising with tenants and contractors to ensure repairs are completed safely, efficiently and to the required standard. Key responsibilities: Carry out property, repair and void inspections Diagnose maintenance issues and specify required works Manage reactive repairs and void-property works Raise, monitor and close repair orders Liaise with tenants, contractors and internal teams Monitor contractor performance, quality and timescales Ensure works meet relevant health, safety and compliance standards Maintain accurate records and provide progress reports Assist with complaints and resolve repair-related issues The successful candidate will have: Previous maintenance experience within social housing Experience inspecting properties and managing repairs or voids Good knowledge of housing maintenance and building standards Strong contractor-management and customer-service skills The ability to manage a busy workload and work independently A full UK driving licence and access to a vehicle This is an excellent opportunity for an experienced housing maintenance professional seeking a six-month assignment in Glasgow. To apply, please submit your CV or contact Laura McCormick at RG Setsquare for a confidential discussion. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Housing Officer Location: Northamptonshire - Corby and Kettering Contract: Temporary Hours: Full-time Duration: Ongoing This role is site based 5 days a week We are currently recruiting for an experienced Housing Officer to join a local authority housing team based Northampton . This is an excellent opportunity for a proactive housing professional to take responsibility for a portfolio of properties and provide an effective, customer-focused housing management service. The Role As a Housing Officer, you will be responsible for managing a caseload of properties and tenants, ensuring tenancy and estate management issues are dealt with promptly and in accordance with relevant legislation and policies. Your responsibilities will include: Managing a designated patch of properties and tenancies. Providing advice and support to tenants on a range of housing matters. Dealing with tenancy breaches, anti-social behaviour and other tenancy management issues. Carrying out tenancy visits, inspections and estate management activities. Taking appropriate action in relation to rent arrears and tenancy enforcement. Working closely with tenants to prevent tenancy failure and homelessness. Investigating complaints and responding to customer enquiries. Liaising with internal teams, contractors and external agencies. Identifying safeguarding concerns and making appropriate referrals. Maintaining accurate and up-to-date case records. Taking appropriate enforcement action where required. Supporting vulnerable tenants and working with partner agencies to achieve positive outcomes. About You The successful candidate will ideally have previous experience working within a social housing, local authority or housing association environment. You will have: Previous experience working as a Housing Officer or in a similar housing management role. Good knowledge of tenancy management and housing legislation. Experience dealing with anti-social behaviour, tenancy breaches and rent arrears. Excellent communication and interpersonal skills. The ability to manage a varied caseload effectively. Experience working with vulnerable residents and complex cases. Strong organisational and administrative skills. The ability to work independently while contributing effectively to a wider team. A professional, customer-focused and solution-driven approach. The ability to handle difficult conversations and challenging situations confidently. Why Apply? This is a great opportunity to secure a role within an established housing service in Northampton , offering the chance to develop your housing management experience while making a positive difference to residents. If you feel you meet the above criteria for a Housing Officer please apply within, more information contact the below details.
10/09/2026
Seasonal
Housing Officer Location: Northamptonshire - Corby and Kettering Contract: Temporary Hours: Full-time Duration: Ongoing This role is site based 5 days a week We are currently recruiting for an experienced Housing Officer to join a local authority housing team based Northampton . This is an excellent opportunity for a proactive housing professional to take responsibility for a portfolio of properties and provide an effective, customer-focused housing management service. The Role As a Housing Officer, you will be responsible for managing a caseload of properties and tenants, ensuring tenancy and estate management issues are dealt with promptly and in accordance with relevant legislation and policies. Your responsibilities will include: Managing a designated patch of properties and tenancies. Providing advice and support to tenants on a range of housing matters. Dealing with tenancy breaches, anti-social behaviour and other tenancy management issues. Carrying out tenancy visits, inspections and estate management activities. Taking appropriate action in relation to rent arrears and tenancy enforcement. Working closely with tenants to prevent tenancy failure and homelessness. Investigating complaints and responding to customer enquiries. Liaising with internal teams, contractors and external agencies. Identifying safeguarding concerns and making appropriate referrals. Maintaining accurate and up-to-date case records. Taking appropriate enforcement action where required. Supporting vulnerable tenants and working with partner agencies to achieve positive outcomes. About You The successful candidate will ideally have previous experience working within a social housing, local authority or housing association environment. You will have: Previous experience working as a Housing Officer or in a similar housing management role. Good knowledge of tenancy management and housing legislation. Experience dealing with anti-social behaviour, tenancy breaches and rent arrears. Excellent communication and interpersonal skills. The ability to manage a varied caseload effectively. Experience working with vulnerable residents and complex cases. Strong organisational and administrative skills. The ability to work independently while contributing effectively to a wider team. A professional, customer-focused and solution-driven approach. The ability to handle difficult conversations and challenging situations confidently. Why Apply? This is a great opportunity to secure a role within an established housing service in Northampton , offering the chance to develop your housing management experience while making a positive difference to residents. If you feel you meet the above criteria for a Housing Officer please apply within, more information contact the below details.
Housing Solutions Officer Location: Nottinghamshire Contract: Interim till recruited permanently Hours: Full-time Pay: 28-10 per hour Umbrella We are currently recruiting for an experienced Housing Solutions Officer to join a local authority Housing Solutions team in Nottinghamshire. This is an excellent opportunity for an experienced housing professional to join a busy service and play a key role in preventing homelessness and supporting households to secure suitable and sustainable accommodation. The Role As a Housing Solutions Officer, you will manage a caseload of customers who are homeless or at risk of homelessness, providing expert housing advice and ensuring cases are dealt with in line with statutory requirements. Your responsibilities will include: Assessing homelessness applications and housing needs. Providing comprehensive housing advice and assistance. Undertaking homelessness prevention and relief activity. Making appropriate statutory decisions under relevant housing legislation. Identifying suitable accommodation and sustainable housing solutions. Working closely with private landlords, housing associations and other accommodation providers. Supporting vulnerable households and customers with complex needs. Maintaining accurate case records and preparing statutory correspondence and decisions. Managing a caseload effectively and working to relevant statutory and service deadlines. Liaising with internal teams and external agencies to achieve positive outcomes. Ensuring all decisions and actions comply with the Part 7 , Homelessness Reduction Act 2017 and associated guidance. About You The successful candidate will ideally have previous experience within a homelessness, housing options or housing solutions environment. You will need: Previous experience working within a Housing Options/Homelessness service. Good knowledge of homelessness legislation and statutory duties. Experience assessing homelessness applications and making decisions. Strong written and verbal communication skills. The ability to manage a busy caseload independently. Experience working with vulnerable customers and complex cases. Excellent organisational and administrative skills. A professional, customer-focused approach. The ability to work effectively under pressure and meet deadlines. Why Apply? This is a fantastic opportunity to secure an assignment within a well-established local authority, offering the chance to gain further experience within a busy Housing Solutions service. If you meet the above criteria for a Housing Solutions Officer please apply within. For more details please call the details below.
10/09/2026
Seasonal
Housing Solutions Officer Location: Nottinghamshire Contract: Interim till recruited permanently Hours: Full-time Pay: 28-10 per hour Umbrella We are currently recruiting for an experienced Housing Solutions Officer to join a local authority Housing Solutions team in Nottinghamshire. This is an excellent opportunity for an experienced housing professional to join a busy service and play a key role in preventing homelessness and supporting households to secure suitable and sustainable accommodation. The Role As a Housing Solutions Officer, you will manage a caseload of customers who are homeless or at risk of homelessness, providing expert housing advice and ensuring cases are dealt with in line with statutory requirements. Your responsibilities will include: Assessing homelessness applications and housing needs. Providing comprehensive housing advice and assistance. Undertaking homelessness prevention and relief activity. Making appropriate statutory decisions under relevant housing legislation. Identifying suitable accommodation and sustainable housing solutions. Working closely with private landlords, housing associations and other accommodation providers. Supporting vulnerable households and customers with complex needs. Maintaining accurate case records and preparing statutory correspondence and decisions. Managing a caseload effectively and working to relevant statutory and service deadlines. Liaising with internal teams and external agencies to achieve positive outcomes. Ensuring all decisions and actions comply with the Part 7 , Homelessness Reduction Act 2017 and associated guidance. About You The successful candidate will ideally have previous experience within a homelessness, housing options or housing solutions environment. You will need: Previous experience working within a Housing Options/Homelessness service. Good knowledge of homelessness legislation and statutory duties. Experience assessing homelessness applications and making decisions. Strong written and verbal communication skills. The ability to manage a busy caseload independently. Experience working with vulnerable customers and complex cases. Excellent organisational and administrative skills. A professional, customer-focused approach. The ability to work effectively under pressure and meet deadlines. Why Apply? This is a fantastic opportunity to secure an assignment within a well-established local authority, offering the chance to gain further experience within a busy Housing Solutions service. If you meet the above criteria for a Housing Solutions Officer please apply within. For more details please call the details below.
Job Title: Community Housing Officer, Dudley Council Location: Dudley Contract: Temporary - 6 Months Hourly Rate: 19.81 PAYE or 25.91 Umbrella Job Summary To deliver a community focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Work Location: Hybrid in Dudley Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
10/09/2026
Seasonal
Job Title: Community Housing Officer, Dudley Council Location: Dudley Contract: Temporary - 6 Months Hourly Rate: 19.81 PAYE or 25.91 Umbrella Job Summary To deliver a community focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Work Location: Hybrid in Dudley Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Our client is looking for a Neighbourhood Housing Officer in North Northamptonshire on a 3 month contract. Purpose of the job: Reporting to the Housing Manager the post holder will deliver front line housing management services to NNC tenants and leaseholders. The post holder will offer a first-class customer focussed tenancy management service including but not limited to tenancy and leasehold management, income collection and arrears recovery, unacceptable behaviours, ASB and support services, customer engagement and involvement, estate management, enforcing tenancy conditions and reletting empty properties. There will be an emphasis on improving customer relations and increasing satisfaction levels and engagement opportunities with the homes and communities our customers live in and the services the council provides. The post is part of the Housing Management Team, and the post holder will deputise for other Officers in their absence. The post holder is expected to: Undertake a range of home and property visits including settling in visits, periodic tenancy reviews and property inspections, abandoned property reports, pre-void inspections and warrants of entry. Process applications for tenancy changes, mutual exchanges, property alterations, home move assistance recommending approvals and refusals Respond to tenancy reference requests. Assist the Housing Manager with arranging emergency accommodation for tenants, where properties have been damaged by fire or flood or deemed uninhabitable. Address unacceptable behaviour reports utilising early intervention techniques and enforcing tenancy conditions when appropriate. Identify customers in need of additional support to sustain their tenancy and make appropriate referrals for assistance. Promote the incentive to downsize and support scheme for tenants who are underoccupying or require a home adapted to assist with a disability and help them move to suitable accommodation. Identify tenants who would be suitable for House Exchange and liaise with them on an individual basis to promote the scheme and develop a tailor-made solution to meet their home move needs. Work jointly with colleagues in the property team to gain access to homes for inspection and compliance purposes. Requirements: Experience of working with a local authority or registered provider in a similar role. Minimum 3 years. Knowledge of the housing legislation, regulation and case law. Understanding county court possession claims procedures. Experience of working with people who may find themselves in difficult situations and who may have multiple/complex needs including challenging behaviours. Experience of managing and prioritising own workload without supervision to meet demands and targets. Must hold a Basic DBS check Working 9am to 5.30pm Monday to Friday 37 hours a week -
10/09/2026
Contract
Our client is looking for a Neighbourhood Housing Officer in North Northamptonshire on a 3 month contract. Purpose of the job: Reporting to the Housing Manager the post holder will deliver front line housing management services to NNC tenants and leaseholders. The post holder will offer a first-class customer focussed tenancy management service including but not limited to tenancy and leasehold management, income collection and arrears recovery, unacceptable behaviours, ASB and support services, customer engagement and involvement, estate management, enforcing tenancy conditions and reletting empty properties. There will be an emphasis on improving customer relations and increasing satisfaction levels and engagement opportunities with the homes and communities our customers live in and the services the council provides. The post is part of the Housing Management Team, and the post holder will deputise for other Officers in their absence. The post holder is expected to: Undertake a range of home and property visits including settling in visits, periodic tenancy reviews and property inspections, abandoned property reports, pre-void inspections and warrants of entry. Process applications for tenancy changes, mutual exchanges, property alterations, home move assistance recommending approvals and refusals Respond to tenancy reference requests. Assist the Housing Manager with arranging emergency accommodation for tenants, where properties have been damaged by fire or flood or deemed uninhabitable. Address unacceptable behaviour reports utilising early intervention techniques and enforcing tenancy conditions when appropriate. Identify customers in need of additional support to sustain their tenancy and make appropriate referrals for assistance. Promote the incentive to downsize and support scheme for tenants who are underoccupying or require a home adapted to assist with a disability and help them move to suitable accommodation. Identify tenants who would be suitable for House Exchange and liaise with them on an individual basis to promote the scheme and develop a tailor-made solution to meet their home move needs. Work jointly with colleagues in the property team to gain access to homes for inspection and compliance purposes. Requirements: Experience of working with a local authority or registered provider in a similar role. Minimum 3 years. Knowledge of the housing legislation, regulation and case law. Understanding county court possession claims procedures. Experience of working with people who may find themselves in difficult situations and who may have multiple/complex needs including challenging behaviours. Experience of managing and prioritising own workload without supervision to meet demands and targets. Must hold a Basic DBS check Working 9am to 5.30pm Monday to Friday 37 hours a week -
Senior Local Taxation Officer Milton Keynes Hybrid / Remote Working Available Rate: £40 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours Role Summary The successful candidate will provide specialist technical knowledge across Council Tax, Business Rates and Business Improvement District (BID) levies, supporting billing, collection, recovery and enforcement activities. The role will involve providing expert advice, managing complex cases and contributing to service improvements that enhance customer experience and operational performance. This is an excellent opportunity for an experienced revenues professional to join a busy team and play a key role in ensuring accurate and effective local taxation services. What You Will Do As A Senior Local Taxation Officer - Provide expert advice and guidance on Council Tax, Business Rates and BID regulations. - Support the billing, collection, monitoring, recovery and enforcement of local taxation accounts. - Undertake administrative and financial tasks using relevant revenues systems to ensure accurate processing and account management. - Assist with annual billing and year-end processes, ensuring deadlines and statutory requirements are met. - Review discounts, exemptions and reliefs, undertaking analytical and investigative work to maximise income collection. - Manage complex enquiries, complaints and customer cases relating to billing and collection activities. - Prepare information and represent the service at Valuation Tribunal hearings where required. - Support recovery proceedings, including preparing cases and attending court where necessary. - Produce management information, reports and support the completion of statutory returns. - Review and improve online customer services, webpages and digital processes to enhance customer experience. - Communicate complex taxation information clearly to customers, stakeholders and internal teams. What You Will Need As A Senior Local Taxation Officer - Strong experience working within a Revenues, Local Taxation or Council Tax environment. - Detailed knowledge of Council Tax, Business Rates and BID legislation, regulations and processes. - Experience managing complex taxation enquiries, investigations and recovery cases. - Ability to interpret legislation and provide clear technical advice to a range of stakeholders. - Strong analytical skills with the ability to review information, identify issues and deliver solutions. - Excellent written and verbal communication skills, with the ability to explain complex information clearly. - Experience using revenues systems and producing accurate reports and management information. - Ability to work independently, prioritise workloads and meet deadlines. What's On Offer - Competitive rate of £40 per hour - Initial 3-month contract with potential extension - Inside IR35 engagement via umbrella - Opportunity to work within a specialist revenues function supporting local taxation services - A varied role combining technical expertise, customer service and process improvement Application for Senior Local Taxation Officer Apply today or contact our recruitment consultant to discuss this Senior Local Taxation Officer opportunity.
10/09/2026
Contract
Senior Local Taxation Officer Milton Keynes Hybrid / Remote Working Available Rate: £40 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours Role Summary The successful candidate will provide specialist technical knowledge across Council Tax, Business Rates and Business Improvement District (BID) levies, supporting billing, collection, recovery and enforcement activities. The role will involve providing expert advice, managing complex cases and contributing to service improvements that enhance customer experience and operational performance. This is an excellent opportunity for an experienced revenues professional to join a busy team and play a key role in ensuring accurate and effective local taxation services. What You Will Do As A Senior Local Taxation Officer - Provide expert advice and guidance on Council Tax, Business Rates and BID regulations. - Support the billing, collection, monitoring, recovery and enforcement of local taxation accounts. - Undertake administrative and financial tasks using relevant revenues systems to ensure accurate processing and account management. - Assist with annual billing and year-end processes, ensuring deadlines and statutory requirements are met. - Review discounts, exemptions and reliefs, undertaking analytical and investigative work to maximise income collection. - Manage complex enquiries, complaints and customer cases relating to billing and collection activities. - Prepare information and represent the service at Valuation Tribunal hearings where required. - Support recovery proceedings, including preparing cases and attending court where necessary. - Produce management information, reports and support the completion of statutory returns. - Review and improve online customer services, webpages and digital processes to enhance customer experience. - Communicate complex taxation information clearly to customers, stakeholders and internal teams. What You Will Need As A Senior Local Taxation Officer - Strong experience working within a Revenues, Local Taxation or Council Tax environment. - Detailed knowledge of Council Tax, Business Rates and BID legislation, regulations and processes. - Experience managing complex taxation enquiries, investigations and recovery cases. - Ability to interpret legislation and provide clear technical advice to a range of stakeholders. - Strong analytical skills with the ability to review information, identify issues and deliver solutions. - Excellent written and verbal communication skills, with the ability to explain complex information clearly. - Experience using revenues systems and producing accurate reports and management information. - Ability to work independently, prioritise workloads and meet deadlines. What's On Offer - Competitive rate of £40 per hour - Initial 3-month contract with potential extension - Inside IR35 engagement via umbrella - Opportunity to work within a specialist revenues function supporting local taxation services - A varied role combining technical expertise, customer service and process improvement Application for Senior Local Taxation Officer Apply today or contact our recruitment consultant to discuss this Senior Local Taxation Officer opportunity.
Hertfordshire County Council
Stevenage, Hertfordshire
About the team As a key member of the Estates team, you will play a vital role in managing one of the county's most diverse property portfolios. Our estate includes libraries, adult care facilities (supported living schemes, care homes and extra care housing), fire stations, register offices, recycling centres, highways assets, public health facilities, and corporate offices. This breadth of assets provides a unique opportunity to work on a wide variety of property matters that directly support vital public services across Hertfordshire. As a valued member of the team, you will: • Manage and instruct external property management agents and specialist consultants. • Work collaboratively with colleagues across Legal Services, Planning, Property Development, Design and Construction, Facilities Management and service departments. • Develop strong relationships with internal stakeholders to deliver property solutions that meet service needs while achieving best value for the Council. • Support the delivery of strategic property initiatives, estate management programmes and major projects across the portfolio. • Lead and contribute to governance and decision-making processes, preparing reports and securing approvals within a democratic and politically sensitive environment. We embrace flexible and hybrid working, offering a combination of office-based, site-based and remote working to help you maintain a healthy work-life balance. About the role As a Senior Estates Officer, you will help ensure the Council's estate is managed effectively, efficiently and in accordance with the Strategic Asset Management Plan, supporting the delivery of high-quality services for Hertfordshire residents. Your primary focus will be the Adult Care property portfolio, including supported living schemes, care homes and extra care facilities. You will contribute to significant strategic programmes, including the implementation of the Council's Supported Living Strategy and the development of new Extra Care schemes across the county. You will also play an important role in reviewing and transforming the older persons' care home estate, helping to shape property solutions that improve accommodation, enhance service provision and support future service delivery. Reporting to the Strategic Asset and Estates Manager, you will provide expert property and estates advice on a wide range of land and property matters, ensuring compliance with RICS professional standards, relevant legislation and Council policies. The role offers significant variety of estate management, including landlord and tenant matters such as rent reviews, lease renewals and lease re-gears, as well as project delivery, property asset management, strategic reviews, and the provision of professional estates advice to colleagues, service departments, and external stakeholders. This is an excellent opportunity for someone who enjoys combining professional estate management with strategic thinking and stakeholder engagement. About you We are looking for an enthusiastic and motivated property professional who can confidently manage a varied workload and build strong working relationships across a range of stakeholders. Essential: Experience in estate management, property management or a related property discipline, with a sound understanding of professional property practice. Knowledge of landlord and tenant matters and wider estate management principles. Understanding of property, planning and legal issues, with the ability to navigate complex and sensitive situations. Strong stakeholder management skills, with the ability to build effective relationships and influence outcomes. Excellent organisational skills with the ability to manage competing priorities and deliver results to deadlines. Strong written and verbal communication skills, including the ability to prepare reports and present recommendations. Good IT skills, including proficiency in Microsoft Office applications. Ability to work independently while contributing positively to a collaborative team environment. Desirable: Experience of working within a local authority or public sector property environment. Membership of the Royal Institution of Chartered Surveyors (MRICS) or progressing towards professional qualification. Experience of delivering strategic property projects.
10/09/2026
Full time
About the team As a key member of the Estates team, you will play a vital role in managing one of the county's most diverse property portfolios. Our estate includes libraries, adult care facilities (supported living schemes, care homes and extra care housing), fire stations, register offices, recycling centres, highways assets, public health facilities, and corporate offices. This breadth of assets provides a unique opportunity to work on a wide variety of property matters that directly support vital public services across Hertfordshire. As a valued member of the team, you will: • Manage and instruct external property management agents and specialist consultants. • Work collaboratively with colleagues across Legal Services, Planning, Property Development, Design and Construction, Facilities Management and service departments. • Develop strong relationships with internal stakeholders to deliver property solutions that meet service needs while achieving best value for the Council. • Support the delivery of strategic property initiatives, estate management programmes and major projects across the portfolio. • Lead and contribute to governance and decision-making processes, preparing reports and securing approvals within a democratic and politically sensitive environment. We embrace flexible and hybrid working, offering a combination of office-based, site-based and remote working to help you maintain a healthy work-life balance. About the role As a Senior Estates Officer, you will help ensure the Council's estate is managed effectively, efficiently and in accordance with the Strategic Asset Management Plan, supporting the delivery of high-quality services for Hertfordshire residents. Your primary focus will be the Adult Care property portfolio, including supported living schemes, care homes and extra care facilities. You will contribute to significant strategic programmes, including the implementation of the Council's Supported Living Strategy and the development of new Extra Care schemes across the county. You will also play an important role in reviewing and transforming the older persons' care home estate, helping to shape property solutions that improve accommodation, enhance service provision and support future service delivery. Reporting to the Strategic Asset and Estates Manager, you will provide expert property and estates advice on a wide range of land and property matters, ensuring compliance with RICS professional standards, relevant legislation and Council policies. The role offers significant variety of estate management, including landlord and tenant matters such as rent reviews, lease renewals and lease re-gears, as well as project delivery, property asset management, strategic reviews, and the provision of professional estates advice to colleagues, service departments, and external stakeholders. This is an excellent opportunity for someone who enjoys combining professional estate management with strategic thinking and stakeholder engagement. About you We are looking for an enthusiastic and motivated property professional who can confidently manage a varied workload and build strong working relationships across a range of stakeholders. Essential: Experience in estate management, property management or a related property discipline, with a sound understanding of professional property practice. Knowledge of landlord and tenant matters and wider estate management principles. Understanding of property, planning and legal issues, with the ability to navigate complex and sensitive situations. Strong stakeholder management skills, with the ability to build effective relationships and influence outcomes. Excellent organisational skills with the ability to manage competing priorities and deliver results to deadlines. Strong written and verbal communication skills, including the ability to prepare reports and present recommendations. Good IT skills, including proficiency in Microsoft Office applications. Ability to work independently while contributing positively to a collaborative team environment. Desirable: Experience of working within a local authority or public sector property environment. Membership of the Royal Institution of Chartered Surveyors (MRICS) or progressing towards professional qualification. Experience of delivering strategic property projects.
Land Drainage Operative Paddock Wood, Kent Full Time £26,185 Per Annum Upper Medway IDB is a leading flood risk management authority in the Medway catchment. Working under the Land Drainage Act, we perform statutory support works to control water movements in the local flood zones. We are seeking an operative with experience in landscaping, groundworks, or a similar environment to join the team carrying out routine maintenance of adopted watercourses throughout Kent, Surrey, and Sussex. The Role The successful candidate will be responsible for carrying out field-based maintenance, safely using powered and manual tools, and operating plant. Full training will be provided. The role is based at the depot in Paddock Wood, Kent, with working hours of 7:30 am to 4:30 pm, Monday to Friday, including a 30-minute lunch break. Key Responsibilities Carry out routine, field-based maintenance on adopted watercourses in all weather conditions Respond to emergency work outside normal working hours when required Ensure vehicles and equipment are kept in good working order Submit timesheets, vehicle and plant logs with all relevant information Liaise with public services, local authorities, landowners, and conservation bodies as directed Undertake necessary training in accordance with current legislation Comply with the Health and Safety Policy Work cooperatively with the Works Manager, Depot Leader, Clerk, and senior officers to improve efficiency and safety Undertake any other reasonable duties as required Requirements Essential Full UK driving licence and the ability to make your own way to the depot for a 7:30 am start Reasonable level of physical ability and fitness due to the practical nature of the work Ability to write and speak English for paperwork and communication purposes Willingness to work in all weather conditions Self-motivated with the ability to remain calm under pressure Team player with the ability to actively participate and support other members of the workforce Practical mindset Desirable Knowledge or some level of training in Health and Safety Willingness to develop existing and new skills Experience working in and around heavy plant such as excavators Experience using strimmers, brush cutters, chainsaws, and other power tools Tractor operation experience Experience working around rivers, streams, and other land drainage watercourses What s In It For You Starting salary of £26,185 per annum Local Government Pension Scheme Full training provided 42.5 hours per week If you are ready to start your career at Upper Medway IDB, then click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
10/09/2026
Full time
Land Drainage Operative Paddock Wood, Kent Full Time £26,185 Per Annum Upper Medway IDB is a leading flood risk management authority in the Medway catchment. Working under the Land Drainage Act, we perform statutory support works to control water movements in the local flood zones. We are seeking an operative with experience in landscaping, groundworks, or a similar environment to join the team carrying out routine maintenance of adopted watercourses throughout Kent, Surrey, and Sussex. The Role The successful candidate will be responsible for carrying out field-based maintenance, safely using powered and manual tools, and operating plant. Full training will be provided. The role is based at the depot in Paddock Wood, Kent, with working hours of 7:30 am to 4:30 pm, Monday to Friday, including a 30-minute lunch break. Key Responsibilities Carry out routine, field-based maintenance on adopted watercourses in all weather conditions Respond to emergency work outside normal working hours when required Ensure vehicles and equipment are kept in good working order Submit timesheets, vehicle and plant logs with all relevant information Liaise with public services, local authorities, landowners, and conservation bodies as directed Undertake necessary training in accordance with current legislation Comply with the Health and Safety Policy Work cooperatively with the Works Manager, Depot Leader, Clerk, and senior officers to improve efficiency and safety Undertake any other reasonable duties as required Requirements Essential Full UK driving licence and the ability to make your own way to the depot for a 7:30 am start Reasonable level of physical ability and fitness due to the practical nature of the work Ability to write and speak English for paperwork and communication purposes Willingness to work in all weather conditions Self-motivated with the ability to remain calm under pressure Team player with the ability to actively participate and support other members of the workforce Practical mindset Desirable Knowledge or some level of training in Health and Safety Willingness to develop existing and new skills Experience working in and around heavy plant such as excavators Experience using strimmers, brush cutters, chainsaws, and other power tools Tractor operation experience Experience working around rivers, streams, and other land drainage watercourses What s In It For You Starting salary of £26,185 per annum Local Government Pension Scheme Full training provided 42.5 hours per week If you are ready to start your career at Upper Medway IDB, then click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
My Glasgow based client is seeking a Maintenance/Assets Officer to join them for 6 months. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association. To find out more, please apply or message Alasdair Reid.
10/09/2026
Contract
My Glasgow based client is seeking a Maintenance/Assets Officer to join them for 6 months. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association. To find out more, please apply or message Alasdair Reid.
ASB Team Leader London Hybrid / Field Based Rate: £450.02 per day IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours (37) Role Summary The successful candidate will be responsible for managing a team of ASB Complex Case Officers, ensuring high-quality case management, robust enforcement activity and effective partnership working to reduce and prevent anti-social behaviour. This role requires an experienced ASB professional who can provide leadership, drive performance and work collaboratively with internal teams, statutory partners and community organisations to deliver positive outcomes. What You Will Do As An ASB Team Leader - Lead and manage a team of ASB Complex Case Officers, ensuring effective delivery of complex ASB case management. - Provide operational leadership, guidance and support to officers managing challenging and high-risk cases. - Coordinate partnership working with agencies including police, probation, health services, fire services, community groups and other stakeholders. - Support the delivery of effective problem-solving approaches to prevent and reduce anti-social behaviour. - Oversee investigations, ensuring cases are managed appropriately, evidence is gathered and enforcement action is progressed where required. - Provide advice and support on legal interventions, including actions under ASB legislation and associated housing legislation. - Support court proceedings by assisting with case preparation, evidence gathering, statements and attendance as a witness when required. What You Will Need As An ASB Team Leader - Proven experience leading or managing complex ASB, enforcement or community safety casework. - Strong knowledge of ASB legislation, statutory duties, enforcement processes and best practice approaches. - Experience managing complex investigations and preparing cases for formal enforcement action. - Experience working with multi-agency partnerships to achieve positive outcomes. - Excellent communication, negotiation and problem-solving skills with the ability to engage with a range of stakeholders. - Ability to manage and motivate a team, driving performance and maintaining high service standards. - Experience representing an organisation in court or providing evidence as a witness is desirable. - Full UK driving licence and access to a vehicle for site visits. What's On Offer - Competitive day rate of £450.02 per day - Initial 3-month contract with potential extension - Inside IR35 engagement via umbrella - Opportunity to lead a specialist ASB service and manage complex community safety cases - A varied role involving leadership, enforcement, partnership working and service improvement Application for ASB Team Leader Apply today or contact our recruitment consultant to discuss this ASB Team Leader opportunity.
10/09/2026
Contract
ASB Team Leader London Hybrid / Field Based Rate: £450.02 per day IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours (37) Role Summary The successful candidate will be responsible for managing a team of ASB Complex Case Officers, ensuring high-quality case management, robust enforcement activity and effective partnership working to reduce and prevent anti-social behaviour. This role requires an experienced ASB professional who can provide leadership, drive performance and work collaboratively with internal teams, statutory partners and community organisations to deliver positive outcomes. What You Will Do As An ASB Team Leader - Lead and manage a team of ASB Complex Case Officers, ensuring effective delivery of complex ASB case management. - Provide operational leadership, guidance and support to officers managing challenging and high-risk cases. - Coordinate partnership working with agencies including police, probation, health services, fire services, community groups and other stakeholders. - Support the delivery of effective problem-solving approaches to prevent and reduce anti-social behaviour. - Oversee investigations, ensuring cases are managed appropriately, evidence is gathered and enforcement action is progressed where required. - Provide advice and support on legal interventions, including actions under ASB legislation and associated housing legislation. - Support court proceedings by assisting with case preparation, evidence gathering, statements and attendance as a witness when required. What You Will Need As An ASB Team Leader - Proven experience leading or managing complex ASB, enforcement or community safety casework. - Strong knowledge of ASB legislation, statutory duties, enforcement processes and best practice approaches. - Experience managing complex investigations and preparing cases for formal enforcement action. - Experience working with multi-agency partnerships to achieve positive outcomes. - Excellent communication, negotiation and problem-solving skills with the ability to engage with a range of stakeholders. - Ability to manage and motivate a team, driving performance and maintaining high service standards. - Experience representing an organisation in court or providing evidence as a witness is desirable. - Full UK driving licence and access to a vehicle for site visits. What's On Offer - Competitive day rate of £450.02 per day - Initial 3-month contract with potential extension - Inside IR35 engagement via umbrella - Opportunity to lead a specialist ASB service and manage complex community safety cases - A varied role involving leadership, enforcement, partnership working and service improvement Application for ASB Team Leader Apply today or contact our recruitment consultant to discuss this ASB Team Leader opportunity.
Building a sustainable tomorrow BAM UK & Ireland is recruiting an FM Premises Officer/ Facilities Manager - Soft Services to join our FM segment and the team based out of The Bridge Academy in Sutton Coldfield. Working 7:30am - 1:00pm and 3:30pm - 5:30pm - Split Shift. You will be working around B26, B33 and B36 postcode areas. The role is primarily Monday to Friday, with working hours aligned to site requirements. The role is site-based within a school part of a multi-academy trust, with occasional travel required across other Trust sites where needed. Reporting to the Account Manager, the Premises Officer/Site Manager is responsible for the day-to-day delivery of services on site, ensuring the school runs safely, smoothly and without disruption. Making Possible You will be responsible for leading and coordinating all FM services on site, including M&E, building fabric, and caretaker duties. This is a hands-on role ensuring all activities are delivered in line with contractual requirements, service standards and agreed timescales to ensure the site remains safe and compliant. You will also need to liaise with other third party service contractors including catering & cleaning, although you will not be responsible for those operations. • Manage subcontractor activities on site, ensuring all works are delivered in line with safe systems of work. • Have keyholding responsibility, including the safe opening and closing of premises and overall site security. • Take responsibility for Health & Safety compliance, ensuring legislative and organisational requirements for H&S and fire safety are met, including accurate record keeping, near miss reporting, and use of the H&S portal, working with the Trust s Business Manager and the Trust external health & safety adviser. • Support safety audits, risk assessments, and related compliance activities in conjunction with Trust representatives. • Support audit activity, including H&S Audits and Action Plans. • Develop and maintain effective relationships with key stakeholders, including regular engagement with the School Senior Leadership Team and weekly meetings with documented actions. • Ensure BAM FM policies, procedures, and standards are consistently implemented and adhered to. • Ensure contractual repair works are completed in line with SLA requirements, including minor repairs and redecoration. • Coordinate planned preventative maintenance activities in line with the maintenance schedule. • Arrange and coordinate reactive maintenance and repair works as required. • Coordinate activities where multiple contractors or trades are involved, including permit to work processes where required. • Monitor and make minor adjustments to the BMS system to ensure optimal performance for the client, including monthly meter readings and data uploads in line with client processes. • Manage site waste processes, ensuring correct segregation, compliance with guidelines, and escalation of issues where required. • Maintain site presentation, including litter control, bin management, and general external cleanliness, including oversight of weed control and winter gritting arrangements. • Receive and coordinate deliveries (both for BAM and school), ensuring appropriate distribution across the site. • Carry out general site duties as required, including portering tasks such as mail delivery and movement of furniture and equipment. • Support emergency response tasks. • Support procurement activities by obtaining quotations and raising purchase requests in line with agreed processes. • Provide input into contract performance and reporting, ensuring accurate site-level information is captured and shared. • Maintain accurate contract administration records and site documentation. • Undertake any reasonable duties required to support the effective operation of the contract. • Support a school, where relevant, in the management of their minibus. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Experience delivering both hard and soft FM services in a live environment • Good understanding of Health and Safety compliance and safe systems of work • Experience coordinating day-to-day site operations and dealing with issues as they arise • Ability to build effective working relationships with school staff and stakeholders • Understanding of contract requirements and service standards (SLA/KPI awareness) • IT skills including Word, Excel, PowerPoint and CAFM systems • Strong organisational, interpersonal and people management skills • BICS understanding is desirable but not essential • You will be required to undertake an enhanced DBS check • Full United Kingdom Driving Licence. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. An enhanced DBS will be required for this position. "Join us in Making Possible".
10/09/2026
Full time
Building a sustainable tomorrow BAM UK & Ireland is recruiting an FM Premises Officer/ Facilities Manager - Soft Services to join our FM segment and the team based out of The Bridge Academy in Sutton Coldfield. Working 7:30am - 1:00pm and 3:30pm - 5:30pm - Split Shift. You will be working around B26, B33 and B36 postcode areas. The role is primarily Monday to Friday, with working hours aligned to site requirements. The role is site-based within a school part of a multi-academy trust, with occasional travel required across other Trust sites where needed. Reporting to the Account Manager, the Premises Officer/Site Manager is responsible for the day-to-day delivery of services on site, ensuring the school runs safely, smoothly and without disruption. Making Possible You will be responsible for leading and coordinating all FM services on site, including M&E, building fabric, and caretaker duties. This is a hands-on role ensuring all activities are delivered in line with contractual requirements, service standards and agreed timescales to ensure the site remains safe and compliant. You will also need to liaise with other third party service contractors including catering & cleaning, although you will not be responsible for those operations. • Manage subcontractor activities on site, ensuring all works are delivered in line with safe systems of work. • Have keyholding responsibility, including the safe opening and closing of premises and overall site security. • Take responsibility for Health & Safety compliance, ensuring legislative and organisational requirements for H&S and fire safety are met, including accurate record keeping, near miss reporting, and use of the H&S portal, working with the Trust s Business Manager and the Trust external health & safety adviser. • Support safety audits, risk assessments, and related compliance activities in conjunction with Trust representatives. • Support audit activity, including H&S Audits and Action Plans. • Develop and maintain effective relationships with key stakeholders, including regular engagement with the School Senior Leadership Team and weekly meetings with documented actions. • Ensure BAM FM policies, procedures, and standards are consistently implemented and adhered to. • Ensure contractual repair works are completed in line with SLA requirements, including minor repairs and redecoration. • Coordinate planned preventative maintenance activities in line with the maintenance schedule. • Arrange and coordinate reactive maintenance and repair works as required. • Coordinate activities where multiple contractors or trades are involved, including permit to work processes where required. • Monitor and make minor adjustments to the BMS system to ensure optimal performance for the client, including monthly meter readings and data uploads in line with client processes. • Manage site waste processes, ensuring correct segregation, compliance with guidelines, and escalation of issues where required. • Maintain site presentation, including litter control, bin management, and general external cleanliness, including oversight of weed control and winter gritting arrangements. • Receive and coordinate deliveries (both for BAM and school), ensuring appropriate distribution across the site. • Carry out general site duties as required, including portering tasks such as mail delivery and movement of furniture and equipment. • Support emergency response tasks. • Support procurement activities by obtaining quotations and raising purchase requests in line with agreed processes. • Provide input into contract performance and reporting, ensuring accurate site-level information is captured and shared. • Maintain accurate contract administration records and site documentation. • Undertake any reasonable duties required to support the effective operation of the contract. • Support a school, where relevant, in the management of their minibus. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Experience delivering both hard and soft FM services in a live environment • Good understanding of Health and Safety compliance and safe systems of work • Experience coordinating day-to-day site operations and dealing with issues as they arise • Ability to build effective working relationships with school staff and stakeholders • Understanding of contract requirements and service standards (SLA/KPI awareness) • IT skills including Word, Excel, PowerPoint and CAFM systems • Strong organisational, interpersonal and people management skills • BICS understanding is desirable but not essential • You will be required to undertake an enhanced DBS check • Full United Kingdom Driving Licence. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. An enhanced DBS will be required for this position. "Join us in Making Possible".
Neighbourhood Housing Officer Northamptonshire Field Based Rate: £32.10 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours (37 Hours) Role Summary Reporting to the Housing Manager, you will deliver a high-quality, customer-focused housing management service to tenants and leaseholders. The role will involve managing a varied caseload covering tenancy management, rent arrears, anti-social behaviour, estate management, customer engagement and supporting residents to sustain their tenancies. This is an excellent opportunity for an experienced housing professional to make a positive impact within local communities while supporting the delivery of effective neighbourhood services. What You Will Do As A Neighbourhood Housing Officer - Deliver a proactive tenancy management service, providing advice, guidance and support to tenants and leaseholders. - Carry out home visits, tenancy reviews, property inspections and tenancy-related assessments. - Manage tenancy changes, mutual exchanges, property alterations and other housing-related applications. - Investigate and manage anti-social behaviour cases, tenancy breaches and customer concerns, taking appropriate action where required. - Support residents experiencing financial difficulties through effective rent arrears management, repayment plans and referrals to support services. - Undertake estate inspections, identify issues and work with residents and partner agencies to improve neighbourhoods. - Support empty property processes including advertising, viewings, sign-ups and customer welcome meetings. What You Will Need As A Neighbourhood Housing Officer - Previous experience working in a similar housing management role within a local authority or housing provider environment. - Strong knowledge of tenancy management, housing legislation, regulation and possession processes. - Experience managing cases involving vulnerable residents, complex needs and challenging behaviour. - Excellent communication, negotiation and problem-solving skills. - Ability to manage your own workload effectively and work to deadlines and performance targets. - Full driving licence and access to a vehicle for work purposes. What's On Offer - £32.10 per hour contract rate - Initial 3-month contract with potential extension - Opportunity to support frontline housing services within a local authority setting - A varied role working directly with tenants, communities and partner organisations Application for Neighbourhood Housing Officer Apply today or contact our recruitment consultant to discuss this Neighbourhood Housing Officer opportunity.
10/09/2026
Contract
Neighbourhood Housing Officer Northamptonshire Field Based Rate: £32.10 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours (37 Hours) Role Summary Reporting to the Housing Manager, you will deliver a high-quality, customer-focused housing management service to tenants and leaseholders. The role will involve managing a varied caseload covering tenancy management, rent arrears, anti-social behaviour, estate management, customer engagement and supporting residents to sustain their tenancies. This is an excellent opportunity for an experienced housing professional to make a positive impact within local communities while supporting the delivery of effective neighbourhood services. What You Will Do As A Neighbourhood Housing Officer - Deliver a proactive tenancy management service, providing advice, guidance and support to tenants and leaseholders. - Carry out home visits, tenancy reviews, property inspections and tenancy-related assessments. - Manage tenancy changes, mutual exchanges, property alterations and other housing-related applications. - Investigate and manage anti-social behaviour cases, tenancy breaches and customer concerns, taking appropriate action where required. - Support residents experiencing financial difficulties through effective rent arrears management, repayment plans and referrals to support services. - Undertake estate inspections, identify issues and work with residents and partner agencies to improve neighbourhoods. - Support empty property processes including advertising, viewings, sign-ups and customer welcome meetings. What You Will Need As A Neighbourhood Housing Officer - Previous experience working in a similar housing management role within a local authority or housing provider environment. - Strong knowledge of tenancy management, housing legislation, regulation and possession processes. - Experience managing cases involving vulnerable residents, complex needs and challenging behaviour. - Excellent communication, negotiation and problem-solving skills. - Ability to manage your own workload effectively and work to deadlines and performance targets. - Full driving licence and access to a vehicle for work purposes. What's On Offer - £32.10 per hour contract rate - Initial 3-month contract with potential extension - Opportunity to support frontline housing services within a local authority setting - A varied role working directly with tenants, communities and partner organisations Application for Neighbourhood Housing Officer Apply today or contact our recruitment consultant to discuss this Neighbourhood Housing Officer opportunity.